fix: session duration inflated by inherited tz-skewed IME log timestamps (#123)

Session df1fcf47 (WG Part 1, real ~1h16m) reported 8h15m: one do_telemetry
event inherited an unrelated, 8h-shifted IME log line timestamp via
LastMatchedLogTimestamp, and the backend re-anchored StartedAt on it.

Three layers:
- Agent: OnDoTelemetryReceived now carries the source-line timestamp; the
  DO-collector poll path passes null and the adapter stamps the clock
  instead of inheriting whatever line matched last.
- Backend: StartedAt alignment and duration-start selection reject
  earliest-event timestamps more than 2h before the current anchor
  (MaxStartedAtBackwardShift), on all four mutation sites incl. the
  SessionsIndex dual-write decision.
- Parser: CMTrace time fields with a UTC-bias suffix ("+480") now parse
  and honor the writer-declared offset instead of failing to match.

Co-authored-by: Claude Fable 5 <noreply@anthropic.com>

.github/workflows/build-agent.yml

@@ -194,8 +194,8 @@ jobs:
           # Dev variant = literal-string substitution of the two URL/manifest defaults.
           # Both are uploaded only on -PublishAsStable runs (versioned namespace doesn't carry bootstrap).
           if ('${{ inputs.publish_as_stable }}' -eq 'true') {
-            $stableUrl = '$AgentDownloadUrl = "https://autopilotmonitor.blob.core.windows.net/agent/AutopilotMonitor-Agent.zip"'
-            $devUrl    = '$AgentDownloadUrl = "https://autopilotmonitor.blob.core.windows.net/agent/AutopilotMonitor-Agent-dev.zip"'
+            $stableUrl = '$AgentDownloadUrl = "https://download.autopilotmonitor.com/agent/AutopilotMonitor-Agent.zip"'
+            $devUrl    = '$AgentDownloadUrl = "https://download.autopilotmonitor.com/agent/AutopilotMonitor-Agent-dev.zip"'
             $stableMan = '$VersionJsonName = "version.json"'
             $devMan    = '$VersionJsonName = "version-dev.json"'
 
@@ -231,7 +231,12 @@ jobs:
             param([string]$Local, [string]$BlobName, [string]$ContentType)
             $url = "$containerUrl/$BlobName`?$sasToken"
             $bytes = [System.IO.File]::ReadAllBytes($Local)
-            $headers = @{ "x-ms-blob-type" = "BlockBlob"; "Content-Type" = $ContentType }
+            # no-cache on EVERY blob: they all rotate in place (even the per-line ZIP is
+            # overwritten each build), and the download alias fronts them with Front Door.
+            # Route caching is disabled there, but a stale manifest paired with a fresh ZIP
+            # (independent cache entries) would fail the bootstrap SHA check -- this header
+            # keeps that class of bug impossible even if caching is ever re-enabled.
+            $headers = @{ "x-ms-blob-type" = "BlockBlob"; "Content-Type" = $ContentType; "x-ms-blob-cache-control" = "no-cache" }
             if ($ContentType -eq "application/zip") {
               $md5 = [System.Security.Cryptography.MD5]::Create()
               $headers["Content-MD5"] = [Convert]::ToBase64String($md5.ComputeHash($bytes))

.github/workflows/ci.yml

@@ -63,15 +63,27 @@ jobs:
 
       - uses: actions/setup-node@v7
         with:
-          node-version: '20'
+          node-version: '22'
           cache: npm
           cache-dependency-path: src/Web/autopilot-monitor-web/package-lock.json
 
       - run: npm ci
 
+      # next-env.d.ts + .next type stubs are gitignored (Next-managed since
+      # v16); typegen generates them so tsc sees the same types as a build.
+      - name: Generate Next.js types
+        run: npx next typegen
+
       - name: Typecheck
         run: npx tsc --noEmit
 
+      # Errors fail outright. Warnings are ratcheted: the cap is the current
+      # count of accepted warnings (React-Compiler hooks-rule findings demoted
+      # in eslint.config.mjs + exhaustive-deps) — when you fix warnings, lower
+      # the cap to match; never raise it.
+      - name: Lint
+        run: npm run lint -- --max-warnings 115
+
       - name: Tests
         run: npm test
 
@@ -86,7 +98,7 @@ jobs:
 
       - uses: actions/setup-node@v7
         with:
-          node-version: '20'
+          node-version: '22'
           cache: npm
           cache-dependency-path: src/McpServer/autopilot-monitor-mcp/package-lock.json
 
@@ -106,7 +118,7 @@ jobs:
 
       - uses: actions/setup-node@v7
         with:
-          node-version: '20'
+          node-version: '22'
 
       - name: Regenerate
         run: node rules/scripts/combine.js

.github/workflows/codeql.yml

@@ -57,7 +57,7 @@ jobs:
           dotnet-version: '10.0.x'
 
       - name: Initialize CodeQL
-        uses: github/codeql-action/init@v4
+        uses: github/codeql-action/init@v4.37.3
         with:
           languages: ${{ matrix.language }}
           build-mode: ${{ matrix.build-mode }}
@@ -68,6 +68,6 @@ jobs:
         run: dotnet build AutopilotMonitor.sln --configuration Release
 
       - name: Analyze
-        uses: github/codeql-action/analyze@v4
+        uses: github/codeql-action/analyze@v4.37.3
         with:
           category: /language:${{ matrix.language }}

.github/workflows/combine-rules.yml

@@ -26,7 +26,7 @@ jobs:
 
       - uses: actions/setup-node@v7
         with:
-          node-version: '20'
+          node-version: '22'
 
       - name: Install ajv-cli
         run: npm install -g ajv-cli ajv-formats

.github/workflows/deploy-backend.yml

@@ -117,6 +117,7 @@ jobs:
 
           $sas = '${{ secrets.AZURE_BLOB_VERSIONS_SAS_TOKEN }}'.TrimStart('?')
           $url = "${{ env.VERSIONS_CONTAINER }}/backend.json?$sas"
-          Invoke-RestMethod -Uri $url -Method Put -Headers @{ 'x-ms-blob-type' = 'BlockBlob' } -Body $manifest -ContentType 'application/json' | Out-Null
+          # no-cache: rotating pointer, must never be served stale by any fronting cache.
+          Invoke-RestMethod -Uri $url -Method Put -Headers @{ 'x-ms-blob-type' = 'BlockBlob'; 'x-ms-blob-cache-control' = 'no-cache' } -Body $manifest -ContentType 'application/json' | Out-Null
           Write-Host "Published versions/backend.json"
           Write-Host $manifest

.github/workflows/deploy-mcp.yml

@@ -141,6 +141,7 @@ jobs:
 
           $sas = '${{ secrets.AZURE_BLOB_VERSIONS_SAS_TOKEN }}'.TrimStart('?')
           $url = "${{ env.VERSIONS_CONTAINER }}/mcp.json?$sas"
-          Invoke-RestMethod -Uri $url -Method Put -Headers @{ 'x-ms-blob-type' = 'BlockBlob' } -Body $manifest -ContentType 'application/json' | Out-Null
+          # no-cache: rotating pointer, must never be served stale by any fronting cache.
+          Invoke-RestMethod -Uri $url -Method Put -Headers @{ 'x-ms-blob-type' = 'BlockBlob'; 'x-ms-blob-cache-control' = 'no-cache' } -Body $manifest -ContentType 'application/json' | Out-Null
           Write-Host "Published versions/mcp.json"
           Write-Host $manifest

.github/workflows/deploy-web.yml

@@ -21,6 +21,11 @@ jobs:
     if: github.event_name == 'push' || github.event_name == 'workflow_dispatch' || (github.event_name == 'pull_request' && github.event.action != 'closed')
     runs-on: ubuntu-latest
     name: Build and Deploy Job
+    # Dependabot PRs run without repo secrets, so the deploy token is absent.
+    # Surface it as an env var so the deploy step can gate on it — secrets
+    # cannot be referenced directly in an `if:` expression.
+    env:
+      DEPLOY_TOKEN: ${{ secrets.AZURE_SWA_DEPLOY_TOKEN }}
     steps:
       - uses: actions/checkout@v7
         with:
@@ -28,9 +33,16 @@ jobs:
           fetch-depth: 0  # Full history needed for git-based sitemap lastmod dates
       - name: Build And Deploy
         id: builddeploy
+        # Skip (green) instead of failing when the token is missing (Dependabot
+        # PRs); real deploys on main and internal PRs still have it.
+        if: env.DEPLOY_TOKEN != ''
         uses: Azure/static-web-apps-deploy@v1
         env:
           NEXT_PUBLIC_ENTRA_CLIENT_ID: ${{ vars.NEXT_PUBLIC_ENTRA_CLIENT_ID }}
+          # Dual app-reg window: previous app registration (unset = single-app behaviour)
+          # and the default app for browsers without a stored selection (legacy|primary).
+          NEXT_PUBLIC_ENTRA_LEGACY_CLIENT_ID: ${{ vars.NEXT_PUBLIC_ENTRA_LEGACY_CLIENT_ID }}
+          NEXT_PUBLIC_ENTRA_DEFAULT_APP: ${{ vars.NEXT_PUBLIC_ENTRA_DEFAULT_APP }}
           NEXT_PUBLIC_ENTRA_REDIRECT_URI: ${{ vars.NEXT_PUBLIC_ENTRA_REDIRECT_URI }}
           NEXT_PUBLIC_ENTRA_POST_LOGOUT_REDIRECT_URI: ${{ vars.NEXT_PUBLIC_ENTRA_POST_LOGOUT_REDIRECT_URI }}
           NEXT_PUBLIC_API_BASE_URL: ${{ vars.NEXT_PUBLIC_API_BASE_URL }}
@@ -39,24 +51,29 @@ jobs:
         with:
           azure_static_web_apps_api_token: ${{ secrets.AZURE_SWA_DEPLOY_TOKEN }}
           repo_token: ${{ secrets.GITHUB_TOKEN }} # Used for Github integrations (i.e. PR comments)
-          # Dependabot PRs run without repo secrets, so the deploy token is absent.
-          # Skip (green) instead of failing the check; real deploys on main still have the token.
-          skip_deploy_on_missing_secrets: true
           action: "upload"
           ###### Repository/Build Configurations - These values can be configured to match your app requirements. ######
           # For more information regarding Static Web App workflow configurations, please visit: https://aka.ms/swaworkflowconfig
           app_location: "src/Web/autopilot-monitor-web" # App source code path
           api_location: "" # Api source code path - optional
-          output_location: "" # Built app content directory - optional
+          # Static export (next.config output:'export'): Oryx runs `npm run build`
+          # and uploads the exported out/ directory as plain static files — no
+          # managed SSR runtime is provisioned anymore. (No is_static_export
+          # input on this action version; Oryx detects the export from
+          # next.config + output_location.)
+          output_location: "out" # Built app content directory - optional
           ###### End of Repository/Build Configurations ######
 
   close_pull_request_job:
     if: github.event_name == 'pull_request' && github.event.action == 'closed'
     runs-on: ubuntu-latest
     name: Close Pull Request Job
+    env:
+      DEPLOY_TOKEN: ${{ secrets.AZURE_SWA_DEPLOY_TOKEN }}
     steps:
       - name: Close Pull Request
         id: closepullrequest
+        if: env.DEPLOY_TOKEN != ''
         uses: Azure/static-web-apps-deploy@v1
         with:
           azure_static_web_apps_api_token: ${{ secrets.AZURE_SWA_DEPLOY_TOKEN }}

.gitignore

@@ -53,6 +53,9 @@ __azurite_db*__.json
 node_modules/
 .next/
 out/
+# Managed by Next.js since v16 (regenerated by next dev/build/typegen; path
+# inside flips between .next/types and .next/dev/types) — must not be tracked.
+next-env.d.ts
 build/
 dist/
 !rules/dist/
@@ -148,3 +151,6 @@ plans/REFACTOR_AGENT_V2.md
 scripts/Backup/setup-backup-container.ps1
 docs/Introduction-AutopilotMonitor.pptx
 docs/~$Introduction-AutopilotMonitor.pptx
+
+# Playwright MCP browser artifacts (snapshots, screenshots, console logs)
+.playwright-mcp/

.mcp.json

@@ -3,6 +3,10 @@
     "autopilot-monitor": {
       "type": "http",
       "url": "https://mcp.autopilotmonitor.com/mcp"
+    },
+    "playwright": {
+      "command": "cmd",
+      "args": ["/c", "npx", "@playwright/mcp@latest"]
     }
   }
 }

README.md

@@ -1,14 +1,14 @@
 # <img src="docs/images/logo.svg" height="28" alt="" /> AutopilotMonitor
 
-[![Status](https://img.shields.io/badge/status-Private%20Preview-orange)](https://www.autopilotmonitor.com)
+[![Status](https://img.shields.io/badge/status-live-brightgreen)](https://www.autopilotmonitor.com)
 [![License](https://img.shields.io/badge/license-MIT%20%2B%20AGPL--3.0-blue)](LICENSE)
 [![Website](https://img.shields.io/badge/website-autopilotmonitor.com-2ea44f)](https://www.autopilotmonitor.com)
 
 Advanced monitoring and troubleshooting solution for Windows Autopilot deployments. Gain full visibility into every enrollment session with a detailed event timeline, fleet health dashboards, and session reporting. Define custom analysis rules to automatically detect issues and gather rules to collect targeted evidence. Retrieve diagnostics packages on demand, configure agent settings like auto-reboot behavior and automatic timezone adjustment — all managed centrally from the web dashboard.
 
-## Private Preview
+## Availability
 
-Autopilot Monitor is currently running as a **Private Preview**. Visit **[autopilotmonitor.com](https://www.autopilotmonitor.com)** to request access and learn more.
+Autopilot Monitor is **publicly available** — the Community plan is free. Sign in with your work account at **[autopilotmonitor.com](https://www.autopilotmonitor.com)**; new organizations complete a short activation step after first sign-in.
 
 <p align="center">
   <img src="docs/images/SessionList.png" width="45%" />

docs/agent/autopilot-ztd-diagnostics.md

@@ -119,6 +119,19 @@ normal IME deployment flow. Spam containment, in order:
    payload; the event's own timestamp is the emission time, so the session's `StartedAt`
    (which the backend aligns to the earliest event) is not dragged backwards.
 
+Presentation (2026-07-28, customer feedback — an unannounced wall of pre-agent Error
+events read like a live failure):
+
+- The scan buffers the (capped) record set, first emits an **Info summary event**
+  (`modern_deployment_log`, payload `backfillSummary: true` + `replayedCount` /
+  `droppedOverCap` / `lookbackMinutes`) announcing the replay block, then replays the
+  records **oldest-first** so the timeline sequence follows event-log chronology.
+- The web timeline (`EventTimeline.tsx`) badges `backfilled: true` events („⟲ Backfilled",
+  slate, explanatory tooltip) and renders the original `timeCreated` as the row time with a
+  "(reported …)" suffix; the expanded metadata block gains a `Recorded` line. Severity is
+  deliberately **not** downgraded — unresolved pre-agent errors must still surface in the
+  Error filter.
+
 # Schema — Error codes (backend known-issue map)
 
 Codes documented in the known-issues / troubleshooting-FAQ pages that appear in ESP/enrollment

docs/agent/decision-engine.md

@@ -137,8 +137,17 @@ false` and an arm holds), `EspExiting`, `ImeUserSessionCompleted`,
 advisory backstop. All routes converge on `CompleteThroughFinalizingOrDefer`:
 
 1. **Completion gates** (currently only the RealmJoin AND-gate): if RealmJoin was
-   detected and is neither resolved nor timed-out (hard 60-min timeout), completion is
-   *deferred* — the session stays in stage and emits `completion_waiting`.
+   detected and has no terminal outcome yet, completion is *deferred* — the session
+   stays in stage and emits `completion_waiting`. Three terminals open the gate:
+   `Resolved` (DeploymentPhase 110), `FirstDeploymentIncomplete` (phase left the
+   first-deployment window 100/101 for 200/210 without 110 — the RJ ESP was aborted,
+   typically by an interactive logon reclassifying the run as secondary-user; emits
+   the `realmjoin_first_deployment_incomplete` Warning, session 224b2087), and
+   `Timeout` (hard 60-min deadline). The abort rule reads the *persisted*
+   `RealmJoinFacts.LastDeploymentPhase` (updated by the typed `RealmJoinPhaseChanged`
+   signal), so it survives agent restarts — the `RealmJoinDetected` replay path
+   evaluates it too. A first observation of 210 does **not** release (RJ may have
+   completed before agent boot and deploy afterwards).
 2. `Finalizing` stage + ~5 s `FinalizingGrace` deadline.
 3. Grace fires → `Completed`, `EnrollmentComplete` outcome, `enrollment_complete`
    timeline event with full audit payload.

docs/agent/esp-policy-provider-stall.md

@@ -0,0 +1,151 @@
+---
+type: Concept
+title: ESP Policy-Provider Stall Detection — the no-timeout Setup/Apps wait and the co-management Sidecar gap
+description: Why the ESP's Apps wait is keyed to the Intune-registered "Sidecar" provider by name — a foreign provider (ConfigMgr) with TrackingPoliciesCreated=1 does not satisfy it — plus the classic never-completes stall, and how the always-on two-arm esp_policy_provider_stalled tripwire (reason=provider_incomplete | sidecar_provider_missing, 15-min wall-clock dwell, StartupEventGate cross-restart dedup) surfaces both.
+resource: /src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Enrollment/SystemSignals/EspPolicyProviderProbe.cs
+tags:
+  - agent
+  - esp
+  - enrollment-status-tracking
+  - co-management
+  - stall-detection
+timestamp: 2026-07-24T00:00:00+02:00
+---
+
+# ESP Policy-Provider Stall Detection
+
+## Schema
+
+The Enrollment Status Page decides when its "Apps" category may progress from
+"Identifying" using the **EnrollmentStatusTracking CSP**
+(<https://learn.microsoft.com/en-us/windows/client-management/mdm/enrollmentstatustracking-csp>),
+mirrored in the registry under
+`HKLM\SOFTWARE\Microsoft\Windows\Autopilot\EnrollmentStatusTracking\{Device|<UserSID>}\…`.
+Two contracts matter:
+
+1. **`Setup/Apps/PolicyProviders/<Name>`** — per the CSP doc: *"Existence of this node
+   indicates to the ESP that it shouldn't show the tracking status message until the
+   TrackingPoliciesCreated node has been set to true."* This wait has **no timeout**. A
+   registered provider that never sets `TrackingPoliciesCreated=1` parks the ESP at
+   "Apps (Identifying)" indefinitely — observed for days in the field. Exists in device
+   scope (`Device`) and user scope (`S-<SID>`, appears at sign-in).
+2. **`DevicePreparation/PolicyProviders/<Name>/InstallationState`** — must reach 2
+   (NotRequired) or 3 (Completed); 1=NotInstalled, 4=Error. Device scope only. The ESP
+   applies a default 15-minute timeout here, so these stalls self-surface as ESP errors —
+   the detector still records them for the diagnostic trail.
+
+Known provider names: **`Sidecar` is the Intune Management Extension** (the CSP doc names
+"Intune's agents, such as SideCar"); **`ConfigMgr`** is the Configuration Manager client,
+registered during Autopilot-into-co-management — the troubleshooting section of
+<https://learn.microsoft.com/en-us/intune/configmgr/comanage/autopilot-enrollment> queries
+exactly these registry paths. The same document states that ESP policy providers **are not
+aware of each other** and that **pre-provisioning is unsupported** with Autopilot into
+co-management.
+
+## The field case (issue #106)
+
+A tenant pre-provisions devices and installs the ConfigMgr client as a blocking app.
+Occasionally the user-phase ESP reaches "Apps (Identifying)" and never leaves it — for
+hours to days. On those devices `Device\Setup\Apps\PolicyProviders` contains **only a
+`ConfigMgr` key (no `Sidecar`)** — and, per the customer's follow-up, **`TrackingPoliciesCreated=1`
+IS set under it**. The provider is "complete" by the CSP value contract, yet the ESP
+still waits. Manually renaming the key to `Sidecar` — which creates no tracking entries,
+only satisfies the name — unblocks the ESP instantly.
+
+The naive CSP-doc reading ("any provider with TrackingPoliciesCreated=1 satisfies the
+wait") is therefore wrong for this case. What the evidence supports instead: provider
+nodes are registered **by the Intune service at enrollment**, and its ESP-policy WAP
+payload always registers `Sidecar` (ConfigMgr joins only via a co-management settings
+policy — see the payload documented by Niehaus). The ESP waits on the provider it
+expects **by name**; a foreign provider occupying the slot does not satisfy it,
+regardless of its completion values. On the affected devices the CM client (installed
+as a plain Win32 app, no co-management settings policy) evidently displaced the
+Sidecar node — consistent with Microsoft's warning that providers "aren't currently
+aware of others" and that pre-provisioning is unsupported with co-management. The exact
+CloudExperienceHost mechanism is not publicly documented; the registry signature —
+setupApps providers present, `Sidecar` absent — is deterministic either way.
+
+## Detection
+
+`EspPolicyProviderProbe` (fail-soft, static, `ScopedOverride` test seam — structural clone
+of `EspTrackingInfoProbe`) enumerates all providers in both kinds and scopes.
+`EspPolicyProviderStallDetector` evaluates a pure transition function on a 60-second tick
+from the always-on `EspPolicyProviderStallHost` — **two arms**, same 15-minute wall-clock
+dwell, one shared event type discriminated by `reason`:
+
+* **Arm 1, `reason=provider_incomplete`** — a provider **continuously incomplete for
+  ≥ 15 minutes**. The dwell clock starts at first incomplete observation and resets on
+  completion or disappearance. Missing values parse as incomplete
+  (fail-toward-observation). Catches e.g. Sidecar itself never reporting.
+* **Arm 2, `reason=sidecar_provider_missing`** — **≥ 1 `Setup\Apps` provider registered
+  but none named `Sidecar`**, continuously for ≥ 15 minutes. Deliberately ignores
+  provider completeness (the field case had `TrackingPoliciesCreated=1`). Sidecar
+  registering later — the legitimate startup ordering — clears the condition and resets
+  the clock. DevicePreparation-only snapshots don't activate it.
+* When both arms cross in the same round, ONE event is emitted and
+  `sidecar_provider_missing` wins as `reason` (it explains the hang regardless of the
+  foreign provider's state).
+* Missing root key / empty provider list = normal early enrollment: clears all dwell
+  state (both arms), never fires.
+* One `esp_policy_provider_stalled` **Warning** per newly stalled condition set
+  (`ImmediateUpload`), one-shot per condition in-process, cross-restart deduped via a
+  `StartupEventGate` fingerprint over the sorted currently-active fired conditions
+  (provider keys + a `sidecarMissing` sentinel) — a restart into the same stall stays
+  silent, a new condition joining re-reports.
+* Payload: `reason`, `providers[]` (full table: name, scope, kind, raw values, complete
+  flag), `stalledProviders[]` with `stalledForMinutes`, `sidecarMissingForMinutes`
+  (arm 2 only), `sidecarRegistered`, `dwellMinutes`.
+* **Purely observational**: emitted via `InformationalEventPost` (dispatch-guard exempt
+  pass-through) — never touches decision state. No config toggle, no ConfigVersion bump
+  (precedent: `disk_space_low`).
+
+Deliberately **not** built on `StallProbeCollector` (its idle clock resets on any session
+activity — a provider stall coexists with a chatty session) and not on the periodic
+collectors (idle-stopped after 15 minutes — exactly the dormant window the dwell must
+observe).
+
+## Guardrail companion
+
+`rules/guardrails.json` allow-lists `SOFTWARE\Microsoft\Windows\Autopilot` (category
+"Autopilot / OOBE / Setup") so tenants can build their own gather rules on the subtree —
+e.g. a `not_exists` registry rule on the `Sidecar` provider key. The subtree carries
+deployment state only (provider registrations, tracking lists, app IDs, per-user SIDs);
+sensitivity is at or below existing entries. Enforcement is agent-side (embedded
+resource), so both the detector and the guardrail change ship with the agent release.
+
+## Examples
+
+Customer-case event (abbreviated) — note the provider is "complete" by CSP values, the
+hang is carried entirely by `reason=sidecar_provider_missing`:
+
+```json
+{
+  "eventType": "esp_policy_provider_stalled",
+  "severity": "Warning",
+  "data": {
+    "reason": "sidecar_provider_missing",
+    "dwellMinutes": 15,
+    "sidecarRegistered": false,
+    "sidecarMissingForMinutes": 15.0,
+    "providers": [
+      { "name": "ConfigMgr", "scope": "device", "kind": "setupApps",
+        "trackingPoliciesCreated": 1, "installationState": null, "complete": true }
+    ],
+    "stalledProviders": []
+  }
+}
+```
+
+`reason=sidecar_provider_missing` is the co-management signature;
+`reason=provider_incomplete` with `sidecarRegistered=true` covers a stalled Sidecar or
+third-party provider — the generalized contract violation.
+
+# Citations
+
+* EnrollmentStatusTracking CSP — <https://learn.microsoft.com/en-us/windows/client-management/mdm/enrollmentstatustracking-csp>
+* Windows Autopilot into co-management (requirements, provider-conflict warning, troubleshooting registry paths) — <https://learn.microsoft.com/en-us/intune/configmgr/comanage/autopilot-enrollment>
+* Troubleshoot the ESP (models app tracking exclusively via the `Sidecar` subkey) — <https://learn.microsoft.com/en-us/troubleshoot/mem/intune/device-enrollment/understand-troubleshoot-esp>
+* Niehaus: the Intune ESP-policy WAP payload registering the provider nodes (`Sidecar` always, `ConfigMgr` only with a co-management settings policy) — <https://oofhours.com/2023/08/25/run-an-sccm-task-sequence-during-autopilot/>
+* Niehaus: ESP tracks arbitrarily named providers when they are properly registered — <https://oofhours.com/2023/09/18/track-anything-using-esp/>
+* Agent code: `EspPolicyProviderProbe.cs`, `EspPolicyProviderStallDetector.cs`, `EspPolicyProviderStallHost.cs` (SystemSignals / Orchestration.Hosts)
+* Related: [MDM Reboot Coalescing](mdm-reboot-coalescing.md), [Gather-Rule Guardrails](../rules/gather-rule-guardrails.md)

docs/agent/gather-rule-debug-log.md

@@ -0,0 +1,126 @@
+---
+type: Concept
+title: Gather Rule Debug Log — the per-tenant evaluation trace for rules that produce nothing
+description: EnableGatherRuleDebugLog (ConfigVersion 36) makes the agent write a local trace file explaining every gather-rule evaluation decision — scope skips, missing intervalSeconds, on_change suppression, empty collector results, logparser position/parse-mode/no-match outcomes — so customers can self-diagnose rules that never show up in the timeline.
+resource: /src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/Gather/GatherRuleDebugLog.cs
+tags:
+  - agent
+  - gather-rules
+  - diagnostics
+  - tenant-configuration
+timestamp: 2026-07-28T00:00:00+02:00
+---
+
+# Gather Rule Debug Log
+
+## Schema
+
+### The problem
+
+A gather rule that produces no timeline events is indistinguishable from a rule that
+never ran. The pipeline has many *silent-nothing* exits — before this feature, none of
+them were visible to the customer:
+
+| # | Decision point | Where |
+|---|---|---|
+| 1 | Rule delivered but `Enabled=false` | `GatherRuleExecutor.UpdateRules` |
+| 2 | `trigger=interval` without `intervalSeconds` — never runs | `UpdateRules` timer filter |
+| 3 | Interval timer's first tick comes only after one **full** interval | `UpdateRules` timer creation |
+| 4 | Out of phase scope (`activePhases` / `activeFromPhase` not latched); incl. `currentPhase=Unknown` before the first phase signal | `IsRuleInScopeLocked` |
+| 5 | phase_change / phase_exit dedup — once per (rule, phase) | `OnPhaseChanged` |
+| 6 | Collector returned an **empty** result (e.g. `emitOnlyIfExists=true` and target absent) | `ExecuteRule` |
+| 7 | `emit_mode=on_change` — result hash unchanged, emit suppressed | `ShouldEmitOnChange` |
+| 8 | Guard blocked the target (emits `security_warning`, but the rule yields no data) | `GatherRuleContext.EmitSecurityWarning` |
+| 9 | logparser: no files matched, position tracker says nothing new, regex no-match, plain-text file parsed in default `cmtrace` mode, `maxLines` cap, wildcard capped at 20 files | `LogParserCollector` |
+| 10 | Rule execution threw (agent log had only the message, no stack) | `ExecuteRule` catch |
+
+### The setting
+
+`TenantConfiguration.EnableGatherRuleDebugLog` (`bool?`, default null→false), served to the
+agent as `AgentConfigResponse.EnableGatherRuleDebugLog` — **ConfigVersion 36**. Portal:
+Settings → Agent → Settings, toggle "Gather Rule Debug Log", stored via the usual
+tenant-config roundtrip (`TableConfigRepository` Store+Map). Also shown in the admin
+tenant-config report.
+
+`RemoteConfigMerger` projects the bool onto a runtime path (same pattern as
+`EnableImeMatchLog`): `true` → `Constants.GatherRuleDebugLogPath` =
+`%ProgramData%\AutopilotMonitor\Logs\gather_rules_debug.log`; `false` → null, unless a
+`--gather-debug-log <path>` CLI override supplied a non-default path. The field is not
+security-sensitive and deliberately **survives the offline config cache**.
+
+### The trace file
+
+`GatherRuleDebugLog` is an append-only writer held by `GatherRuleExecutor` and exposed
+to collectors via `GatherRuleContext.DebugLog(ruleId, stage, message)` (null-safe no-op
+when disabled — zero cost on the normal path). Line format:
+
+```
+2026-07-28T09:15:02.123Z | RULE-ID | stage | message
+```
+
+Stages: `config` (registration summary per rule, header, zero-rules note), `phase`
+(enrollment-phase transition marker `phase change: Old -> New`, ruleId `-` — every
+rule-level line below it reads against the new phase), `trigger` (timer scheduled,
+phase/event fired, dedup), `scope` (skips with reason incl. current phase), `exec`
+(execution start), `collector` (null/empty results with likely cause), `guard`
+(allowlist block), `emit` (event emitted, hash change), `suppress` (on_change
+suppression with hash prefix + streak), `logparser` (per-file outcome: lines read,
+position range, match count, parse failures, regex timeouts, mode; plus the
+`format=text` hint when every line fails CMTrace parsing; plus one line **per regex
+match** — line number, matched text, capture groups — capped at 10 per file per run),
+`error` (full exception **with stack trace** — the agent log keeps only the message;
+an invalid logparser regex is reported here including the offending pattern string).
+
+Volume control: 10 MB cap with a single `.old` rotation generation (~20 MB worst case).
+Every write failure is swallowed — tracing must never break gathering. The trace never
+leaves the device on its own — but because it lives in the agent log folder
+(`Constants.LogDirectory`), the diagnostics package (`DiagnosticsPackageService`,
+`*.log` pattern, `AgentLogs/` section) picks it up automatically, so a customer-initiated
+diagnostics upload hands the trace to support without manual copying.
+
+### Semantics
+
+* **No hot-reload** — the flag is consumed once when `DefaultComponentFactory` builds
+  the `GatherRuleExecutorHost` at session start (per-enrollment lifecycle, same as
+  `EnableImeMatchLog`). Enable it in the tenant, then the *next* enrollment writes the
+  trace.
+* **Zero-rules case is traced too** — flag on + backend delivered no gather rules →
+  a one-shot standalone `config` line, so the file is never just absent.
+* **`--run-gather-rules` always traces** (operator diagnostic mode; CLI override or
+  default path) and mirrors every line to the console under `--console`.
+
+## Examples
+
+A logparser rule with `emit_mode=on_change` that "delivers nothing" becomes:
+
+```
+... | LP-01 | config | registered: trigger=interval, collector=logparser, target=C:\...\app.log, unscoped, emitMode=on_change, interval=300s
+... | LP-01 | trigger | interval timer scheduled every 300s (first run after one full interval — no immediate execution)
+... | -     | phase | phase change: DeviceSetup -> AccountSetup
+... | LP-01 | exec | executing: collector=logparser, target=C:\...\app.log
+... | LP-01 | logparser | app.log: read 1000 lines from position 0->81234, matched 0, parseFailures=1000, regexTimeouts=0, mode=cmtrace
+... | LP-01 | logparser | every line failed CMTrace parsing — if this is a plain-text log, set parameter format=text
+```
+
+— the answer ("plain-text log parsed in CMTrace mode") is in the file.
+
+A matching rule shows *how* it matched (capped at 10 per-match lines per file per run):
+
+```
+... | LP-02 | logparser | setupact.log: line 42 matched "Error 0x80070005" — groups: code="0x80070005"
+... | LP-02 | logparser | setupact.log: read 500 lines from position 0->40123, matched 1, parseFailures=0, regexTimeouts=0, mode=text
+```
+
+and a broken regex names itself:
+
+```
+... | LP-03 | error | invalid regex pattern '([unclosed' — rule can never match: Invalid pattern '([unclosed' at offset 10. Not enough )'s.
+```
+
+## Citations
+
+* Executor + trace points: `../../src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/Gather/GatherRuleExecutor.cs`
+* Writer: `../../src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/Gather/GatherRuleDebugLog.cs`
+* Config projection: `../../src/Agent/AutopilotMonitor.Agent.V2.Core/Configuration/RemoteConfigMerger.cs`
+* Backend serve + ConfigVersion: `../../src/Backend/AutopilotMonitor.Functions/Functions/Config/GetAgentConfigFunction.cs`
+* Phase scoping / emit mode background: `../rules/gather-rule-phase-scoping.md`

docs/agent/secureboot-ca2023-detection.md

@@ -0,0 +1,100 @@
+---
+type: Concept
+title: Secure Boot CA-2023 Detection — firmware evidence vs. Windows servicing status
+description: Why ANALYZE-SEC-001 v3 reads the UEFI db/KEK variables directly (GetFirmwareEnvironmentVariableExW + SeSystemEnvironmentPrivilege) instead of trusting the SecureBoot\Servicing registry key, and how the one-sided uefiCa2023FirmwareConfirmed marker plus a not_exists precondition give absence-tolerant rule suppression across old and new agents.
+resource: /src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Interop/UefiSecureBootCertReader.cs
+tags:
+  - agent
+  - secureboot
+  - ca2023
+  - analyze-rules
+  - backward-compatibility
+timestamp: 2026-07-23T00:00:00+02:00
+---
+
+# Secure Boot CA-2023 Detection
+
+## Schema
+
+Two independent evidence sources describe the Windows UEFI CA 2023 rollout state:
+
+1. **Servicing registry** (`HKLM\SYSTEM\CurrentControlSet\Control\SecureBoot\Servicing\UEFICA2023Status`)
+   — reflects whether the *Windows Update* rollout ran and self-verified. Lags reality:
+   devices whose firmware received the certificate another way (OEM factory image, WinCS
+   CLI, manual deployment) or where WU simply has not run yet show `unknown`/`notfound`.
+2. **Firmware itself** — the UEFI variables `db` (signature database, GUID
+   `{d719b2cb-3d3a-4596-a3bc-dad00e67656f}`) and `KEK` (GUID
+   `{8be4df61-93ca-11d2-aa0d-00e098032b8c}`). Authoritative. Certificate subject CNs are
+   ASCII bytes inside the DER signature lists, so a byte-substring search for
+   `Windows UEFI CA 2023` / `Microsoft Corporation KEK 2K CA 2023` decides presence —
+   the same check `Get-SecureBootUEFI` enables from PowerShell.
+
+`UefiSecureBootCertReader` (agent, `Monitoring/Interop`) reads both variables natively via
+`GetFirmwareEnvironmentVariableExW` — no PowerShell runspace during OOBE. The call needs
+`SeSystemEnvironmentPrivilege`: SYSTEM holds it default-disabled, so the reader enables it
+on the process token (`AdjustTokenPrivileges`) and restores the previous state afterwards.
+Fail-soft contract like `OobeStateReader`: never throws; failures map to status strings
+(`not_uefi` = legacy BIOS via `ERROR_INVALID_FUNCTION`, `variable_not_found`,
+`privilege_denied`, `error_<code>`).
+
+This is the repo's only privilege-adjustment code, so it also carries the ownership rules
+any future one should copy:
+
+* The process token lives in a `SafeHandle` assigned by the P/Invoke marshaler, so the CLR
+  owns it from the moment `OpenProcessToken` returns — the critical finalizer releases it
+  even if `Dispose` never runs (async exception before the instance reaches its `using`).
+* The restore obligation is recorded immediately after the successful `AdjustTokenPrivileges`,
+  and only when the privilege was not *already* enabled; nothing that can throw sits between
+  the adjustment and that assignment. `Dispose` is idempotent, swallows a failed restore, and
+  releases the handle in a `finally`.
+* The privilege is adjusted on the **process** token, so enable → read → restore is a
+  process-wide side effect and runs under a static gate. Without it a concurrent reader would
+  see "already enabled", correctly skip its own restore, and then lose the privilege mid-read
+  when the first reader disposes — a spurious `privilege_denied` on a machine that holds it.
+
+Fields land on the existing `secureboot_status` event (once per agent start,
+restart-deduped by the StartupEventGate): `uefiFirmwareReadStatus`, per-cert booleans
+(`uefiDbHasWindowsUefiCa2023`, `uefiDbHasWindowsProductionPca2011`,
+`uefiKekHasMicrosoftKek2kCa2023`, …) — emitted only when the respective read succeeded —
+plus the marker below.
+
+## The one-sided marker (absence-tolerant suppression)
+
+Rule-engine constraints (pinned by `RuleEnginePreconditionTests`):
+
+* **Conditions** never match on an absent field (null guard) — new fields must stay
+  `required: false` or the rule dies for every old agent.
+* **Preconditions**: `not_exists` passes while the field is absent/empty and fails as soon
+  as the field is present with *any* value; comparison operators fail closed on absence.
+
+A two-sided boolean therefore cannot drive suppression: `not_exists` on
+`uefiDbHasWindowsUefiCa2023` would also suppress the rule when the field is present with
+`false`. Hence the **one-sided marker** `uefiCa2023FirmwareConfirmed = true`, emitted
+ONLY when the db read succeeded AND the 2023 certificate was found — never as `false`.
+ANALYZE-SEC-001 v3 adds a `not_exists` precondition on it:
+
+| Device state | Marker | Rule |
+|---|---|---|
+| Old agent (no firmware fields) | absent | evaluates exactly like v2 |
+| New agent, cert missing or firmware unreadable | absent | evaluates; optional conditions `uefiDbHasWindowsUefiCa2023=false` (+20) / `uefiKekHasMicrosoftKek2kCa2023=false` (+10) raise confidence |
+| New agent, firmware confirms cert | present | silently suppressed (the customer-reported false positive) |
+
+Because the marker exists nowhere until the new agent ships, the v3 rule is safe to seed
+**before** the agent rollout.
+
+## Examples
+
+Customer-equivalent verification from PowerShell (authoritative, matches the reader):
+
+```powershell
+[Text.Encoding]::ASCII.GetString((Get-SecureBootUEFI -Name db).Bytes).Contains('Windows UEFI CA 2023')
+[Text.Encoding]::ASCII.GetString((Get-SecureBootUEFI -Name KEK).Bytes).Contains('Microsoft Corporation KEK 2K CA 2023')
+```
+
+## Citations
+
+* `src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Interop/UefiSecureBootCertReader.cs` — native reader
+* `src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/DeviceInfo/DeviceInfoCollector.NetworkAndSecurity.cs` — `CollectSecureBootStatus` / `AppendFirmwareCertFields`
+* `rules/analyze/ANALYZE-SEC-001.json` — v3.0.0 rule definition
+* `src/Backend/AutopilotMonitor.Functions.Tests/RuleEnginePreconditionTests.cs` — pinned precondition semantics + v3 mirror tests
+* Microsoft: [Act now — Secure Boot certificates expire June 2026](https://techcommunity.microsoft.com/blog/windows-itpro-blog/act-now-secure-boot-certificates-expire-in-june-2026/4426856)

docs/backend/device-journeys.md

@@ -0,0 +1,122 @@
+---
+type: Concept
+title: Device Journeys & First-Time-Right (F2)
+description: How a device's terminal enrollment attempts are grouped into journeys (device key, junk-serial exclusion, first-success end, 30-day gap), where the DeviceHistories chain and the daily FTR aggregates are computed, stored and pruned, and which surfaces serve them.
+resource: src/Backend/AutopilotMonitor.Functions/Helpers/DeviceJourneyCalculator.cs
+tags:
+  - backend
+  - metrics
+  - device-history
+  - first-time-right
+  - insights
+timestamp: 2026-07-27T12:00:00+02:00
+---
+
+# Device Journeys & First-Time-Right (F2)
+
+Answers "how many devices enrolled right on the first try?" and "show me every attempt
+this device made". Session success rate hides wipe-and-retry loops — every retry that
+eventually succeeds counts as a success; First-Time-Right (FTR) exposes the real pain.
+All grouping semantics live server-side in `DeviceJourneyCalculator` (JourneyVersion 1);
+no consumer re-derives them.
+
+# Schema
+
+## Device key
+
+`(TenantId, normalized serial)` — normalization is trim + lower-case. Junk/placeholder
+serials are excluded entirely (never a chain, never in FTR, disclosed as a per-day
+exclusion count): `System Serial Number`, `To Be Filled By O.E.M.`, `Default string`,
+`0`, `None`, `INVALID`, `Unknown` (the agent's WMI-failure sentinel), empty, or shorter
+than 4 characters. A motherboard swap changes the serial and therefore the device key;
+re-enrollment under a different tenant is a separate key by design.
+
+## Journey
+
+Terminal sessions of a device key ordered by StartedAt. The terminal set is
+**Succeeded / Failed / Incomplete** — `Pending` (a sealed WhiteGlove part 1),
+`AwaitingUser`, `Stalled` and `InProgress` are OPEN sessions and never attempts.
+
+* A journey **ends** with the first terminal success; the next session starts a new
+  journey (redeployment).
+* A gap of **more than 30 days** since the previous attempt's terminal moment
+  (`CompletedAt`, fallback StartedAt) starts a new journey even without a success
+  (device shelved/repurposed). Constant, not a setting — production gaps: median 4.9 h,
+  92 % < 7 d.
+* WhiteGlove part 1 + part 2 share ONE session row, so a completed WG enrollment is ONE
+  attempt; a WG device still waiting for its user session leaves the journey open —
+  never a failed attempt.
+* **Attempt count** = terminal sessions in the journey (`Failed` and `Incomplete` are
+  non-successful attempts).
+* **FTR rate** = completed journeys with attempt count 1 ÷ all completed journeys.
+  Open and gap-abandoned journeys never enter numerator or denominator.
+
+Durations shown for attempts are the sessions' authoritative `DurationSeconds` verbatim
+(WhiteGlove pause excluded; `Incomplete` deliberately has none) — never
+`CompletedAt − StartedAt`, which is later in ~25 % of terminal sessions.
+
+## Persistence & compute
+
+* `DeviceHistories` (PK = TenantId, RK = percent-encoded normalized serial): the chain of
+  the device's terminal session refs `{sessionId, startedAt, completedAt, status,
+  enrollmentType, isPreProvisioned, durationSeconds, adminMarked}` capped at the 20 most
+  recent, plus derived `CurrentJourneyAttempts` (the LAST journey's attempts — the
+  banner's "Attempt N"), `JourneyCount` (chain-scoped) and `JourneyVersion`. Written
+  inline at the session-terminal single-writer seam
+  (`TableSessionRepository.UpdateSessionStatusAsync`, all three terminal statuses,
+  DeletionState-guarded) so the session banner is fresh; healed by the maintenance sweep.
+  Deliberately NOT part of the per-session deletion manifest — the row aggregates many
+  sessions. Wiped on tenant offboarding.
+* Sweep (`SweepDeviceJourneysAsync`, 30-day rolling window, 2h tick): (1) drops chain
+  refs of deleted sessions **tombstone-driven** — every session deletion (cascade and
+  retention both run through the cascade worker) leaves a `SessionTombstones` marker for
+  ~7 days, far longer than the sweep cadence, and even an expired-but-unpruned marker is
+  valid deletion evidence; a chain left empty deletes its row. (2) Merges the window's
+  terminal sessions into their chains (backfill, inline-miss healing, re-terminal
+  reclassifications). (3) Recomputes the daily FTR aggregates idempotently.
+* `DeviceJourneyAggregates` (PK = TenantId or `global`, RK = `{yyyy-MM-dd}`): per day —
+  completed journeys, first-time-right count, attempt histogram, junk-serial exclusion
+  count, `JourneyVersion`. A journey buckets on the StartedAt date of its completing
+  success session (the platform's StartedAt-date convention; late terminals converge via
+  the sweep). All counts are **additive**, so a window rate is the ratio of summed daily
+  rows — there is no rolling-window row (unlike the median-based time-attribution
+  aggregates, which cannot merge). 180-day retention. Rows exist below the ≥20 UI gate
+  on purpose (the UI needs the n for "insufficient data (n=…)").
+
+# Surfaces
+
+* `GET api/metrics/device-history?serialNumber=&sessionId=` (MemberRead + tenant query
+  param — the same route serves the web banner and MCP; a Global Admin passes `tenantId`)
+  — the chain plus, with `sessionId`, that session's server-computed attempt number
+  (live sessions get their would-be position via a virtual non-successful attempt, so the
+  redeploy and gap rules apply). `history: null` = no recorded history.
+* `GET api/metrics/device-journeys?days=` (MemberRead) /
+  `GET api/global/metrics/device-journeys?days=&tenantId=` (GlobalReadOrAdmin) —
+  `{ windowDays, totals, daily, repeatDevices }`. The days selector is honored because
+  counts are additive. Without `tenantId` the global variant serves the cross-tenant
+  aggregate rows and `repeatDevices: null` — a per-device list would require scanning
+  every tenant's partition.
+* Repeat devices (violator list, capped 10): devices whose LAST journey took ≥2 attempts
+  and whose newest terminal session falls inside the window, ordered by attempts then
+  recency; the failure reason comes from the newest failed attempt (bounded point-reads).
+* Web: "Attempt N for this device · View history" banner on session detail (expandable
+  chain); "First-time-right" section on Fleet Health (rate + weekly trend + attempt
+  histogram + repeat devices). MCP: `get_device_history` (serial mode / fleet FTR mode).
+
+# Examples
+
+A device fails ESP twice and succeeds on the third try within one week: one journey,
+three attempts, completed — counts once in the FTR denominator, not in the numerator,
+and the histogram's bucket `3` gains one. The same device redeployed a month later and
+succeeding immediately starts journey 2 with attempt count 1 — first-time-right. A
+device with `serialNumber = "Unknown"` (WMI failure) never gets a chain; its terminal
+sessions surface only as that day's disclosed exclusion count.
+
+# Citations
+
+* `src/Backend/AutopilotMonitor.Functions/Helpers/DeviceJourneyCalculator.cs` — device key, junk list, grouping, attempt numbers (JourneyVersion 1).
+* `src/Backend/AutopilotMonitor.Functions/Services/TableStorageService.DeviceHistory.cs` — persistence + inline seam entry.
+* `src/Backend/AutopilotMonitor.Functions/Services/MaintenanceService.DeviceJourneys.cs` — sweep, tombstone pruning, daily aggregation.
+* `src/Backend/AutopilotMonitor.Functions/Functions/Metrics/GetDeviceJourneyFunctions.cs` — read surfaces.
+* `src/Backend/AutopilotMonitor.Functions.Tests/DeviceJourneyAndFtrTests.cs` — table-driven grouping/aggregation/attempt-number tests.
+* `tasks/insights-expansion-spec.md` — F2 specification and source-data audit (§0.5).

docs/backend/oobe-bootstrap-go-flow.md

@@ -0,0 +1,107 @@
+---
+type: Concept
+title: OOBE Bootstrap go-Code Flow — Always-200 Script Endpoint
+description: The full lifecycle of the bootstrap short-code — created in the portal, typed as `irm go.autopilotmonitor.com/CODE | iex` at Shift+F10, served by GetBootstrapScriptFunction as an always-HTTP-200 PowerShell script — including the two-line injection defense and the rate-limit story behind Front Door.
+resource: src/Backend/AutopilotMonitor.Functions/Functions/Bootstrap/GetBootstrapScriptFunction.cs
+tags:
+  - backend
+  - bootstrap
+  - security
+  - oobe
+timestamp: 2026-07-28T00:00:00+02:00
+---
+
+# OOBE Bootstrap go-Code Flow
+
+Bootstrap Sessions let a technician install the agent **before** Intune
+enrollment: an admin creates a short-lived session in the portal (Settings →
+Bootstrap Sessions), hands the technician a short URL, and the technician types
+`irm https://go.autopilotmonitor.com/CODE | iex` into a Shift+F10 console
+during OOBE. The URL is deliberately short because it is typed by hand on a
+device that has no clipboard.
+
+# Lifecycle
+
+1. **Create** — `POST /api/bootstrap/sessions` (`BootstrapManagerOrGA`).
+   `BootstrapSessionService.CreateAsync` mints an unambiguous-charset short
+   code + a GUID token, validity clamped 1–168 h. The response's `bootstrapUrl`
+   is built from `Constants.BootstrapGoBaseUrl` — the single producer of the
+   absolute URL (pinned by `CreateBootstrapSessionUrlShapeTests`).
+2. **Serve** — `GET /api/bootstrap/go/{code}` (`GetBootstrapScriptFunction`,
+   `PublicAnonymous`). Customers reach it through the Front Door custom domain
+   `go.autopilotmonitor.com`, whose `/*` route rewrites onto the API path.
+   Validation runs in-process (`ValidateCodeAsync` + the tenant's
+   `BootstrapTokenEnabled` gate) — no HTTP hop to the validate endpoint.
+3. **Install** — the generated script downloads the agent ZIP from
+   `Constants.AgentDownloadBaseUrl`, extracts, and runs
+   `--install --no-auth --bootstrap-token … --tenant-id …`. The agent monitors
+   from OOBE start, switches to certificate auth after Intune enrollment, and
+   self-destructs on completion.
+
+The legacy Next.js `/go/[code]` route (SSR on the SWA) stays alive only for
+URLs issued before the migration and is removed with the static-export PR —
+see the transition rule in [URL Registry](../url-registry.md).
+
+# Always-200 contract
+
+Every response — success, invalid format, unknown/expired code, disabled
+feature, rate limit, internal error — is **HTTP 200 `text/plain`**. The
+consumer is `irm | iex`: a non-2xx status would make `irm` throw an opaque
+exception on the OOBE console, while a 200 error script surfaces the actual
+message via `Write-Host 'ERROR: …'`. Consequences:
+
+- Failures are invisible in status-code metrics; the compensating signal is the
+  `LogWarning` per rejection (code + client IP).
+- Error messages are capped at 200 chars **before** quote-escaping and
+  single-quote-doubled — a hostile upstream message cannot break out of the
+  `Write-Host` literal.
+
+A disabled tenant returns the **same generic message** as an unknown code — no
+enumeration oracle for whether a code exists.
+
+# Injection defense (two lines)
+
+The script runs as SYSTEM during OOBE, so interpolation is treated as a
+security boundary:
+
+1. **`BootstrapScriptValueValidator`** — tenantId/token must be exact canonical
+   GUIDs, the download URL must be https on an allow-listed host
+   (`AgentDownloadBaseUrl`/`AgentBlobBaseUrl` hosts) with the strict
+   `/agent/….zip` path shape, expiry must be future and ≤ 14 days. No accepted
+   value can contain `$`, quotes, backticks, spaces, or newlines. Kept even
+   though values are produced in-process — defense-in-depth against tampered
+   table data.
+2. **Single-quoted PS literals** — every interpolated value sits inside
+   single-quoted PowerShell strings, which do not expand `$()`, `$var`, or
+   backticks.
+
+The template is a C# raw string with `__TOKEN__` placeholders substituted via
+`Replace` (never `$`-interpolation — the script is full of PS `$vars`).
+`OobeBootstrapScriptGeneratorTests` pins byte parity with the original
+TypeScript template through a golden file, so the legacy route and the backend
+serve identical scripts during the transition.
+
+# Rate limiting behind Front Door
+
+The endpoint self-limits per client IP (`bootstrap-script:{ip}`, 20/min via
+`ClientIpExtractor.GetRateLimitClientIp`) — anonymous routes are skipped by
+`UserRateLimitMiddleware` and must bring their own limiter. Because traffic
+arrives through Front Door, the rightmost X-Forwarded-For hop resolves to AFD
+egress IPs and buckets would collapse (the shared-bucket 429 incident class);
+the AFD-aware extraction therefore honors `X-Azure-ClientIP` only when
+`X-Azure-FDID` matches the `FrontDoorProfileId` app setting (fail-closed to
+the trusted-hop path otherwise). Verified post-deploy 2026-07-29: real client
+IPs are keyed, not AFD egress.
+
+Front Door route caching is DISABLED for this route: the body inlines the
+bearer token, so a cache hit would replay one requester's token to another.
+`NoStoreCacheMiddleware` covers the `/api/bootstrap/go/` prefix.
+
+# Citations
+
+- `src/Backend/AutopilotMonitor.Functions/Functions/Bootstrap/GetBootstrapScriptFunction.cs`
+- `src/Backend/AutopilotMonitor.Functions/Functions/Bootstrap/OobeBootstrapScriptGenerator.cs`
+- `src/Backend/AutopilotMonitor.Functions/Security/BootstrapScriptValueValidator.cs`
+- `src/Backend/AutopilotMonitor.Functions.Tests/OobeBootstrapScriptGeneratorTests.cs` — golden parity
+- `src/Web/autopilot-monitor-web/app/go/[code]/route.ts` — legacy route (transition only)
+- [URL Registry](../url-registry.md) — go-URL registry entries + transition rule

docs/backend/rule-regression-radar.md

@@ -0,0 +1,112 @@
+---
+type: Concept
+title: Rule Regression Radar (F3)
+description: How the radar detects analyze rules whose hit rate suddenly rose (7-day window vs 28-day baseline, Wilson-separated), which suppressions keep it quiet, how alert episodes live in the notification tracker, and which surfaces show them.
+resource: src/Backend/AutopilotMonitor.Functions/Helpers/RuleRegressionRadar.cs
+tags:
+  - backend
+  - rules
+  - regression-radar
+  - insights
+timestamp: 2026-07-27T16:00:00+02:00
+---
+
+# Rule Regression Radar (F3)
+
+Detects "this analyze rule suddenly fires much more often" before helpdesk volume does, and
+says what the spike correlates with — with honest statistics and honest wording. Analyze
+rules only in v1: their daily stats are audit-verified session-deduplicated
+(`FireCount` ≈ distinct sessions with a hit, `SessionsEvaluated` the same-source
+denominator). Gather rules are excluded until their per-batch stats dedup is fixed —
+never silently included with bad math.
+
+# Schema
+
+## Signal & detection
+
+Per (tenant, ruleId), daily hit rate = `FireCount ÷ SessionsEvaluated` from the
+`RuleStats` rows — RATES, not counts (absolute counts spike with every rollout wave).
+A regression fires only when ALL hold for the trailing 7-day window vs. the prior
+28-day baseline:
+
+1. window has ≥ 5 hit sessions AND ≥ 20 evaluated sessions;
+2. window rate ≥ 2× baseline rate;
+3. the Wilson 95 % intervals are disjoint in the increase direction
+   (`MetricsMath.WilsonInterval` / `RateIncreaseSeparated` — deterministic, unit-pinned),
+   so small-n noise never alerts.
+
+## Suppression (false positives are trust damage)
+
+* Rule entity missing (deleted) — never alerts.
+* Rule younger than baseline + window (`CreatedAt` within 35 days — grace period for new
+  rules; the entity timestamp is the honest gate, a stats-row count would fail on
+  low-volume tenants whose quiet days simply have no rows).
+* Rule edited inside the window (`UpdatedAt` ≥ window start) — edits legitimately change
+  hit rates.
+* Empty baseline denominator (rule disabled throughout the baseline).
+* Platform kill switch: app setting `RuleRegressionRadarDisabled=true` skips the radar
+  (fail-open — it only notifies, never mutates data).
+
+## Alert episodes (tracker keyspace)
+
+An episode lives as `ruleregression|{ruleId}` in the notification-tracker table
+(the `tpmpss|` pattern): the row IS the dedup (bell + ops event fire exactly once per
+episode), the badge state and the `regressions[]` payload — window/baseline counts,
+rates, lift (null for a zero-baseline "new signal" — no finite lift is invented), window
+dates, and the dimension concentration captured at first fire. Numbers refresh on every
+radar pass while the episode stays active; `FirstNotifiedAt` never moves. The episode
+closes (badge clears, dedup re-arms) when the window rate falls back under 1.5× baseline
+or fires stop entirely; the tracker's 30-day retention sweep also re-arms, so a
+month-old still-burning regression rings once more by design.
+
+## Dimension correlation (on fire only)
+
+Hit sessions (RuleResults scan: tenant partition range + RowKey = ruleId + DetectedAt in
+window, intersected with the window's sessions) are compared against all window sessions
+across `osBuild`, `model` (manufacturer + model), `agentVersion` and `imeVersion`. The
+top value by lift is reported with BOTH shares — wording contract: "X % of affected
+sessions are on … vs Y % of all sessions — correlated, not necessarily causal". No value
+with ≥ 5 hit sessions at ≥ 2× lift → "no clear dimension concentration"; a correlation
+failure also yields no claim. App-version correlation for `ANALYZE-APP-*` rules is a
+follow-up (needs rule→app matching semantics), tracked with the gather-rule fix.
+
+## Compute & alert path
+
+Runs in the daily maintenance pass right after the rule-stats aggregation
+(`RunRuleRegressionRadarAsync`), anchored on YESTERDAY — whole days only, a partial
+today would understate the window rate. One 35-day stats read covers all tenants;
+evaluation is the pure `RuleRegressionRadar` core. On a NEW episode:
+
+1. `RuleFrequencyRegression` ops event (category Tenant, Warning) with the full numbers
+   — dual-registered in the web `OPS_EVENT_TYPES` catalog for alert-rule routing.
+2. Tenant bell notification (type `rule_frequency_regression`, Admin audience) with the
+   same numbers and a deep link to the rule's card (`/analyze-rules#rule-card-{ruleId}`).
+   A sessions-list pre-filtered to rule hits needs a rule filter the session search does
+   not have yet — follow-up alongside the gather-rule work.
+3. v1 channel: bell + ops event only. Provider fan-out (webhook/Telegram) follows once
+   alert quality is proven — a noisy first version burns trust permanently.
+
+# Surfaces
+
+* `GET api/metrics/rule-stats` (and the global variant with `tenantId`) carries
+  `regressions[]` — the active episodes. MCP `get_rule_stats` inherits the block.
+* Analyze-rules page: per-rule 30-day fire-count sparkline (densified from the `trend`
+  rows the endpoint already served) and a red "↑ Regression" badge while an episode is
+  active, with the full numbers in the tooltip.
+
+# Examples
+
+A rule firing on 2 % of sessions for a month jumps to 15 % over a week (15/100 vs
+10/500): lift 7.5×, Wilson-separated → one bell, one ops event, badge until the rate
+falls back under 3 %. The same jump on 5/20 sessions with a 12 % baseline stays silent —
+the intervals overlap, so the spike is not statistically real yet. A rule that never
+fired in the baseline and now hits 15 % alerts as a "new signal" with no lift figure.
+
+# Citations
+
+* `src/Backend/AutopilotMonitor.Functions/Helpers/RuleRegressionRadar.cs` — gates, suppression, re-arm, dimension concentration.
+* `src/Backend/AutopilotMonitor.Functions/Helpers/MetricsMath.cs` — Wilson interval + separation primitive.
+* `src/Backend/AutopilotMonitor.Functions/Services/MaintenanceService.RuleRegression.cs` — sweep, episode reconcile, bell/ops wiring.
+* `src/Backend/AutopilotMonitor.Functions/DataAccess/TableStorage/TableHardwareRejectionNotificationTracker.cs` — episode keyspace.
+* `src/Backend/AutopilotMonitor.Functions.Tests/RuleRegressionRadarTests.cs` — hand-computed Wilson vectors + every suppression branch.
+* `tasks/insights-expansion-spec.md` — F3 specification and source-data audit (§0.5).

docs/backend/server-actions-on-demand-diagnostics.md

@@ -0,0 +1,102 @@
+---
+type: Concept
+title: ServerActions & On-Demand Diagnostics Collection
+description: The queue-on-session, deliver-on-ingest ServerAction channel (terminate_session / rotate_config / request_diagnostics), the operator-tier authorization split, the portal's Collect Logs flow including the admin quick-config path, and why the offboarding cascade sweeps the hosted diagnostics prefix.
+resource: /src/Backend/AutopilotMonitor.Functions/Functions/Sessions/QueueSessionActionFunction.cs
+tags:
+  - backend
+  - agent
+  - web
+  - server-actions
+  - diagnostics
+  - authorization
+timestamp: 2026-07-24T00:00:00+02:00
+---
+
+# Schema
+
+**Channel.** A `ServerAction` (`Type`, `Reason`, `RuleId`, `Params`, `QueuedAt`) is queued onto
+`Sessions.PendingActionsJson` by server-side writers — the admin endpoint
+`POST /api/sessions/{sessionId}/actions`, the RuleEngine, maintenance — and delivered
+piggy-backed on the agent's next ingest response. No polling channel exists; delivery latency
+equals the agent's telemetry cadence (seconds to ~1 minute during enrollment). Delivery is
+at-least-once: the agent's `ServerActionDispatcher` dedups on `Type|RuleId|QueuedAt` and
+processes a batch sequentially in queue order. Unknown types are logged and skipped, so new
+types roll out server-first. Every action emits `server_action_received` and then
+`server_action_executed` or `server_action_failed` into the session timeline.
+
+**Authorization (two layers).** The route sits on `EndpointPolicy.TenantAdminOrOperator`
+(tenant Admin, tenant Operator, or Global Admin — no Viewer, no Global Reader: it is a write
+tier). Because the route serves multiple action kinds, `QueueSessionActionFunction`
+re-gates per type via `IsTypeAllowedForCaller`: Operators may queue only
+`request_diagnostics`; `terminate_session` and `rotate_config` require
+`RequestContext.IsTenantAdmin || IsGlobalAdmin` (403 otherwise). Any route on this tier with
+a multi-kind body MUST follow this same in-function re-gating pattern.
+
+**On-demand collection (`request_diagnostics`).** The dispatcher calls
+`DiagnosticsPackageService.CreateAndUploadAsync(enrollmentSucceeded: false, suffix:
+"server-requested")` — producing `AgentDiagnostics-{sessionId}-{timestamp}-server-requested.zip`.
+Passing `enrollmentSucceeded: false` is what makes on-demand collection work under
+`DiagnosticsUploadMode=OnFailure`; only `Off` (or an unconfigured destination) blocks it,
+surfacing as `server_action_failed`. The `diagnostics_uploaded` event stamps
+`DiagnosticsBlobName` + `Destination` onto the Sessions row (latest wins — an on-demand name
+is later replaced by the terminal package), and the SignalR `sessionUpdate` delta carries the
+field, so the portal's Download button flips live.
+
+**Portal flow (Collect Logs, session detail header).** The button is always rendered; the
+disabled states carry tooltips (inactive session, cross-tenant view, missing role, diagnostics
+not configured) as a deliberate nudge. Members below Admin cannot read the tenant config, so
+the member-readable feature-flags endpoint exposes `diagnosticsUploadConfigured`
+(`mode != Off && (customer SAS present || destination Hosted)`). Progress tracking is
+sequence-based (backend-assigned, monotonic), never timestamp-based — agent clock skew and
+at-least-once redelivery of older actions cannot produce false matches
+(`collectLogsLogic.ts`). Cross-tenant views are gated off because `TenantHelper.GetTenantId`
+resolves the tenant strictly from the caller's JWT.
+
+**Admin quick-config.** For an unconfigured tenant, a Tenant Admin's click opens a dialog
+that switches the tenant to `Destination=Hosted`, `Mode=OnFailure` (GET full config → patch
+exactly those two fields → PUT verbatim), then queues `rotate_config` **before**
+`request_diagnostics` — the dispatcher's sequential ordering guarantees the agent refetches
+the now-enabled config (the `RemoteConfigMerger` applies diagnostics fields live, remote wins)
+before building the package. This works against the already-deployed agent fleet; a
+"one-time override" variant would not, because the `mode=Off` check is client-side in
+`CreateAndUploadAsync` and the deployed handler reads no params.
+
+**Offboarding cascade.** Latest-wins on `DiagnosticsBlobName` means a session can leave more
+hosted blobs behind than the deletion manifest references. The cascade's Hosted branch
+therefore sweeps the canonical prefix `{tenantId}/AgentDiagnostics-{sessionId}-`
+(`HostedDiagnosticsBlobService.DeleteBySessionPrefixAsync`) plus the manifest-named blob as
+belt-and-braces; a non-GUID legacy `SessionId` degrades to the single-name delete instead of
+poisoning the cascade. The CustomerSas branch is unchanged (delete only with the `d`
+permission; the customer's lifecycle rules stay authoritative).
+
+# Examples
+
+Queue an on-demand collection (Admin or Operator, own tenant):
+
+```
+POST /api/sessions/{sessionId}/actions
+{ "type": "request_diagnostics", "reason": "On-demand log collection from portal" }
+→ 202 { "success": true, "queuedAt": "..." }
+```
+
+Operator queueing an admin-only type:
+
+```
+POST /api/sessions/{sessionId}/actions
+{ "type": "terminate_session" }
+→ 403 { "message": "Action type 'terminate_session' requires the Tenant Admin role" }
+```
+
+Timeline for a successful round trip: `server_action_received` → `server_action_executed`
+(with `blobName`) → `diagnostics_uploaded` → Sessions row + SignalR delta carry the new
+`DiagnosticsBlobName`.
+
+# Citations
+
+* `src/Backend/AutopilotMonitor.Functions/Functions/Sessions/QueueSessionActionFunction.cs` — allowed types, per-type caller gate.
+* `src/Backend/AutopilotMonitor.Functions/Security/EndpointAccessPolicyCatalog.cs` — `TenantAdminOrOperator` tier definition.
+* `src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Runtime/ServerActionDispatcher.cs` — dedup, sequential dispatch, telemetry contract.
+* `src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Runtime/DiagnosticsPackageService.cs` — mode gates, archive build, suffix.
+* `src/Backend/AutopilotMonitor.Functions/Services/Diagnostics/DiagnosticsBlobCascadeDeleter.cs` — hosted prefix sweep.
+* `src/Web/autopilot-monitor-web/app/sessions/[sessionId]/components/collectLogsLogic.ts` — button gating matrix, sequence-based progress evaluation.

docs/backend/tenant-activation-welcome-mail.md

@@ -0,0 +1,75 @@
+---
+type: concept
+title: Tenant Activation & the Once-Only Welcome Mail
+description: How a signup becomes an activated tenant (manual approve or auto-approve queue), and how the welcome mail is sent exactly once even though activation and the user-provided address race each other.
+resource: backend
+tags: [activation, auto-approve, welcome-email, preview-whitelist, race]
+timestamp: 2026-08-02
+---
+
+# Schema
+
+## Activation
+
+A tenant is **activated** when the row `PartitionKey={tenantId}, RowKey="approved"` exists
+in the `PreviewWhitelist` table (legacy name kept on purpose). Everything else in the
+portal gates on that row via `PreviewWhitelistService.IsApprovedAsync` (5 min positive /
+30 s negative cache).
+
+Two activation routes, one shared implementation
+(`TenantApprovalService.ApproveWithSideEffectsAsync`):
+
+* **Manual**: Global Admin approves in the admin panel (`POST /api/preview/whitelist/{tenantId}`).
+* **Auto**: signup unconditionally enqueues a `tenant-auto-approve` envelope; the queue
+  worker (`TenantAutoApproveHandler`) re-checks the `AutoApproveNewTenants` flag
+  (uncached, fail-closed), the suspension gate (fresh config read), then approves.
+  Typical latency: ~1 minute after signup.
+
+The whitelist add is a **conditional INSERT** (`AddEntityAsync`, 409 = lost) — storage
+arbitrates concurrent activations; exactly one caller runs the side effects
+(TenantAdmin auto-promote of the signup UPN, welcome mail, `TenantAutoApproved` ops event).
+
+## The welcome-mail race
+
+The welcome mail goes to the **notification email** (`RowKey="notification-email"` in the
+same table) — the only reliable address: it is typed by the user on the activation-pending
+page (`PUT /api/preview/notification-email`). The signup admin UPN may have no mailbox and
+`ContactEmail` is merely seeded from the notification email.
+
+That makes activation and address entry concurrent writers. With auto-approve, activation
+usually wins (observed in production: approve at T+64 s, address saved at T+69 s → the
+approval path found no address and the mail was silently skipped).
+
+**Arbitration — write-then-read on both sides plus a send-once marker:**
+
+* The approval path writes the `approved` row, then reads the address.
+* The save path (`SavePreviewNotificationEmail`) writes the address row, then checks
+  approval **fresh** (`IsApprovedFreshAsync` — the 30 s negative cache would hide the
+  activation for exactly this window).
+* Since both do write-then-read, at least one sees both halves and calls
+  `TenantApprovalService.TrySendWelcomeEmailAsync`.
+* There, a conditional insert of `RowKey="welcome-email-sent"` decides who actually
+  sends: at most one wins. The marker is consumed strictly **after** the address check —
+  consuming it without an address would permanently suppress the mail.
+
+Marker lifecycle: revoke (`RevokeAsync`) deletes it (re-approve = fresh activation =
+fresh mail); the offboarding cascade wipes the whole `PreviewWhitelist` partition anyway.
+The Global-Admin resend endpoint (`POST /api/preview/send-welcome-email/{tenantId}`)
+always sends (explicit intent) and consumes the marker best-effort so the automatic
+paths never duplicate afterwards.
+
+# Examples
+
+* Auto-approve wins the race: approve at T+64 s finds no address → logs "deferred to the
+  notification-email save path"; user saves address at T+69 s → save path sees approved
+  (fresh read), wins the marker, sends. Response carries `welcomeEmailSent: true`.
+* Address saved before manual approve (classic shape): approval path finds the address,
+  wins the marker, sends; a later re-save of the same address does not re-send.
+
+# Citations
+
+* `src/Backend/AutopilotMonitor.Functions/Services/TenantApprovalService.cs` — shared activation + `TrySendWelcomeEmailAsync`
+* `src/Backend/AutopilotMonitor.Functions/Services/Activation/TenantAutoApproveHandler.cs` — queue-side gates
+* `src/Backend/AutopilotMonitor.Functions/Functions/Rules/PreviewWhitelistFunction.cs` — save-path trigger, GA resend
+* `src/Backend/AutopilotMonitor.Functions/DataAccess/TableStorage/TableConfigRepository.cs` — conditional inserts (approved / welcome-email-sent)
+* `src/Backend/AutopilotMonitor.Functions.Tests/TenantApprovalServiceTests.cs` — ordering + dedup pins

docs/backend/time-attribution.md

@@ -0,0 +1,124 @@
+---
+type: Concept
+title: Enrollment Time Attribution (F1)
+description: How a terminal session's wall clock is partitioned into named segments with an explicit unattributed remainder, how ESP-blocking apps and reboots are attributed, and where breakdowns and fleet aggregates are computed, stored and served.
+resource: src/Backend/AutopilotMonitor.Functions/Helpers/TimeAttributionCalculator.cs
+tags:
+  - backend
+  - metrics
+  - time-attribution
+  - insights
+timestamp: 2026-07-26T20:00:00+02:00
+---
+
+# Enrollment Time Attribution (F1)
+
+Answers "where did the 47 minutes go?" per session and per fleet. Every number is
+traceable to observed events; a missing signal produces "unknown" or an explicit
+unattributed remainder — never a guess, and the partition is never normalized to 100 %.
+
+# Schema
+
+## Invariant
+
+For every computed breakdown:
+
+```
+sum(span seconds) + UnattributedSeconds == WallClockSeconds == session DurationSeconds
+```
+
+`DurationSeconds` is the authoritative wall clock — for WhiteGlove it is part 1 + part 2
+WITHOUT the pause, and re-terminal stamps move `CompletedAt`, so `CompletedAt − StartedAt`
+is never used (it diverges in ~25 % of terminal sessions). Span seconds are floored;
+sub-second dust lands in the unattributed remainder.
+
+## Observation windows
+
+Windows are end-anchored on authoritative timestamps and constructed so their lengths sum
+exactly to `DurationSeconds`:
+
+* Non-WhiteGlove: one window `[CompletedAt − DurationSeconds, CompletedAt]`.
+* WhiteGlove (ONE session row, two windows): part 2 = `[ResumedAt, CompletedAt]`; part 1 =
+  `[part1End − (DurationSeconds − part2), part1End]` where `part1End` is anchored on the
+  `whiteglove_part1_complete` event. The pause between the windows is never attributed.
+  Fallback anchors set the `WhiteGloveAnchorsIncomplete` quality flag.
+
+## Segments
+
+Spans are sliced at phase-declaration events (only declaration events carry
+`Phase != Unknown`) plus `desktop_arrived`, in canonical Sequence order; anchors whose
+timestamp runs backward are dropped (`ClockSkewDropped`).
+
+| EnrollmentPhase | Segment key |
+|---|---|
+| Start / DevicePreparation / DeviceSetup | `device_prep` |
+| AppsDevice | `esp_apps` |
+| AccountSetup / FinalizingSetup | `identity_hello` |
+| AppsUser | `user_esp` |
+| Complete, `desktop_arrived` event | `desktop_handoff` |
+| Failed | attribution ends — tail stays unattributed |
+
+## ESP-blocking apps (positive evidence only)
+
+Per-app intervals use EVENT timestamps (first started/download event → LAST terminal
+event, covering IME retries) — never the agent payload timing, which freezes at the first
+terminal transition. Blocking membership joins the app id against the session's latest
+list-carrying `esp_config_detected` emission: listed ⇒ blocking; absent ⇒ unknown, never
+false (`BlockingSetUnknown` / `BlockingSetTruncated` flags). Critical-path occupancy =
+overlap-merged union of blocking intervals clipped to the `esp_apps` spans;
+`EspAppsOccupancySeconds` is null (unknown) when no lists were observed.
+
+The fleet what-if bound per app X is `max(0, cpEnd − cpEndWithoutX)` (latest interval end
+with vs. without X; the idle gap before X counts — the ESP also waits for X to start).
+It is an upper bound by construction; every consumer says "up to", never "you will save".
+
+## Reboots
+
+`system_reboot_detected` is detection-time-stamped by the NEXT agent run; the real boot
+moment is its `lastBootUtc` payload. Reboot spans are therefore the event-stream gap
+bracketing `lastBootUtc`, deduped per boot, clipped to the observation windows, and carried
+as a cross-cutting annotation (they overlap the segment they started in — never a slice of
+the partition).
+
+## Persistence & compute
+
+* `SessionTimeBreakdowns` (PK = TenantId, RK = SessionId): spans, reboot spans, blocking
+  intervals (top 20 + uncapped count), quality flags, `AttributionVersion`. Written once at
+  the session-terminal single-writer seam (`TableSessionRepository.UpdateSessionStatusAsync`,
+  Succeeded/Failed only — Incomplete deliberately has no duration). Deleted with its session
+  (deletion-manifest step) and on tenant offboarding.
+* Self-healing 30-day maintenance sweep (2h tick): backfills missing breakdowns, folds
+  late-terminating sessions into their StartedAt-date aggregates, and enforces version
+  purity — a stale-version row whose events aged out counts as missing, never mixed.
+* `TimeAttributionAggregates` (PK = TenantId or `global`, RK = `{yyyy-MM-dd}|{class}` and
+  `rolling30|{class}`): per enrollment class (`user_driven`, `whiteglove`, `self_deploying`,
+  `device_preparation` — never mixed) median/p75/p90 per segment over the fixed six-segment
+  stack (incl. `unattributed`; a session without a segment contributes 0), plus top blocking
+  apps (≥5 sessions per app row). Clean/flagged/missing counts are part of every row; rows
+  exist below the ≥20 UI gate on purpose (the UI needs the n for "insufficient data (n=…)").
+  Daily rows retain 180 days; `rolling30` rows are refreshed whole (a median of per-day
+  medians is not the range median — the rolling rows are the honest range statistics).
+
+## Surfaces
+
+* `GET api/sessions/{sessionId}/time-attribution` (MemberRead + tenant query param) —
+  breakdown row or `breakdown: null` (pre-feature / non-terminal / Incomplete = no lane).
+* `GET api/metrics/time-attribution` (MemberRead) / `GET api/global/metrics/time-attribution`
+  (GlobalReadOrAdmin, optional `tenantId`) — `{ windowDays, classes (rolling), daily }`.
+* Web: attribution lane under the session-detail phase timeline; "Time attribution" section
+  on Fleet Health. MCP: `get_time_attribution` (sessionId mode / fleet mode).
+
+# Examples
+
+A 30-minute user-driven session: `device_prep` 5m → `esp_apps` 10m (occupancy 4m by one
+blocking app) → `identity_hello` 8m → `user_esp` 5m → `desktop_handoff` 2m, unattributed 0.
+A WhiteGlove session with a 2-day pause reports wall clock = part1 + part2 only; the resume
+gap before the first part-2 phase declaration is unattributed, not guessed.
+
+# Citations
+
+* `src/Backend/AutopilotMonitor.Functions/Helpers/TimeAttributionCalculator.cs` — calculator + semantics (AttributionVersion 1).
+* `src/Backend/AutopilotMonitor.Functions/Services/TableStorageService.TimeAttribution.cs` — persistence.
+* `src/Backend/AutopilotMonitor.Functions/Services/MaintenanceService.Aggregation.cs` — sweep + aggregation.
+* `src/Backend/AutopilotMonitor.Functions.Tests/TimeAttributionCalculatorTests.cs` — golden fixtures pinning the invariant.
+* `tasks/insights-expansion-spec.md` — F1 specification and source-data audit (§0.5).

docs/index.md

@@ -20,7 +20,10 @@ https://docs.autopilotmonitor.com (separate repository).
 * [V2 Agent](agent/index.md) - How the on-device agent works: [runtime overview](agent/overview.md), [decision engine](agent/decision-engine.md) (reducer, signals, completion arms), [logs & persistence](agent/logs-and-persistence.md) (signal log, snapshot, crash recovery), [Hello wizard un-skip](agent/hello-wizard-unskip.md) (why a single "WHfB disabled" read never decides completion), [Autopilot ZTD diagnostics](agent/autopilot-ztd-diagnostics.md) (event IDs, diagnostic registry, endpoints, error-code map).
 * [Build Counter Blob](agent/build-counter-blob.md) - How agent build numbers are minted: shared counter blob with ETag-CAS so local and CI builds never collide; CI additionally attests build provenance (Sigstore).
 * [Agent Endpoint Migration](agent/endpoint-migration.md) - How the backend re-homes agents to a new API base URL via the config channel (backend move or per-tenant region move): live-fetch-only, allowlist-validated on both sides, one hop, kill wins.
+* [Gather Rule Debug Log](agent/gather-rule-debug-log.md) - EnableGatherRuleDebugLog (ConfigVersion 36): the per-tenant local trace file that explains every gather-rule evaluation decision — scope skips, on_change suppression, empty collector results, logparser position/parse-mode outcomes — for rules that produce no timeline events.
 * [MDM Reboot Coalescing](agent/mdm-reboot-coalescing.md) - Attributing the mid-ESP coalesced reboot ("second sign-in") to the device-assigned policy URIs that forced it: aggregated DM-Enterprise 2800 observations (neutral, flush-time watermark) + the ANALYZE-ESP-005 advisory gated on an actually-observed reboot.
+* [Secure Boot CA-2023 Detection](agent/secureboot-ca2023-detection.md) - Why ANALYZE-SEC-001 v3 reads the UEFI db/KEK variables directly instead of trusting the SecureBoot\Servicing registry, and how the one-sided uefiCa2023FirmwareConfirmed marker plus a not_exists precondition give absence-tolerant suppression across old and new agents.
+* [ESP Policy-Provider Stall Detection](agent/esp-policy-provider-stall.md) - The EnrollmentStatusTracking CSP's no-timeout Setup/Apps wait is keyed to the Intune-registered "Sidecar" provider by NAME: co-management's "ConfigMgr" parks the user ESP at "Apps (Identifying)" for days even with TrackingPoliciesCreated=1 (issue #106); the always-on two-arm esp_policy_provider_stalled tripwire (provider_incomplete | sidecar_provider_missing) and the SOFTWARE\Microsoft\Windows\Autopilot gather-rule allowlist entry that surface it.
 
 # Rules
 
@@ -30,11 +33,21 @@ https://docs.autopilotmonitor.com (separate repository).
 # Backend
 
 * [Business Timestamps](backend/business-timestamps.md) - Why the Azure Tables system Timestamp is never authoritative (migrations reset it), and the OccurredUtc + RowKey-decode compensation for AuditLogs/OpsEvents/Events after the 2026-07-18 migration.
+* [OOBE Bootstrap go-Code Flow](backend/oobe-bootstrap-go-flow.md) - The bootstrap short-code lifecycle (portal-created session → `irm go.autopilotmonitor.com/CODE | iex` at Shift+F10 → GetBootstrapScriptFunction), the always-HTTP-200 text/plain contract, the two-line injection defense (GUID/URL/expiry validator + single-quoted PS literals, golden-pinned against the legacy TS template), and the per-IP rate-limit story behind Front Door.
+* [Device Journeys & First-Time-Right](backend/device-journeys.md) - How a device's terminal enrollment attempts are grouped into journeys (trim+casefold device key with junk-serial exclusion, first-success end, 30-day gap, WhiteGlove = one attempt), the DeviceHistories chain with its tombstone-driven deleted-session pruning, the additive daily FTR aggregates, and the banner/fleet/MCP surfaces.
+* [Enrollment Time Attribution](backend/time-attribution.md) - How a terminal session's authoritative wall clock (DurationSeconds, WhiteGlove pause excluded) is partitioned into named segments with an explicit unattributed remainder, ESP-blocking apps as positive evidence with "up to" what-if bounds, reboot spans from event gaps, and the breakdown/aggregate tables the sweep maintains.
+* [Rule Regression Radar](backend/rule-regression-radar.md) - How analyze-rule hit-rate regressions are detected (7-day window ≥2× the 28-day baseline with disjoint Wilson intervals), which suppressions keep the radar quiet (grace period, edit-in-window, kill switch), how alert episodes live in the ruleregression tracker keyspace with re-arm semantics, and the on-fire dimension correlation with its "correlated, not necessarily causal" wording contract.
+* [Tenant Activation & the Once-Only Welcome Mail](backend/tenant-activation-welcome-mail.md) - How a signup becomes an activated tenant (manual approve or the auto-approve queue), and the write-then-read + conditional-marker arbitration that sends the welcome mail exactly once even though activation and the user-typed notification address race each other.
+* [ServerActions & On-Demand Diagnostics](backend/server-actions-on-demand-diagnostics.md) - The queue-on-session, deliver-on-ingest action channel, the TenantAdminOrOperator tier with in-function per-type re-gating, the portal's Collect Logs flow (quick-config orders rotate_config before request_diagnostics), and the hosted-prefix sweep in the offboarding cascade.
 
 # MCP Server
 
 * [MCP Docs Corpus](mcp/docs-corpus.md) - How the published customer documentation becomes the `search_docs` corpus: CRLF-safe heading chunking, build-time embedding as a third precomputed section, and why a docs edit needs an MCP redeploy.
 
+# Web Portal
+
+* [Portal Navigation Prefetch & the SWA Runtime Bottleneck](web/portal-navigation-prefetch.md) - Why every navigation Link sets `prefetch={false}`: the App Router's viewport prefetch fans out one RSC request per visible link and the Static Web Apps SSR runtime queues them server-side into a multi-minute tail. Records the follow-up measurement (the Standard plan changed nothing; the prefetch storm was an accidental keep-alive), where browser telemetry actually lives, and why this curl build cannot be trusted for HTTP versions.
+
 # Security & Identity
 
 * [MCP OAuth Flow](mcp-oauth-flow.md) - Who authenticates where when connecting an AI client to the MCP server; two identities, three parties plus Entra ID.

docs/log.md

@@ -1,6 +1,48 @@
 # Log
 
-## 2026-07-23
+## 2026-08-02
+
+* **Creation**: Added `backend/tenant-activation-welcome-mail.md` — triggered by the first production auto-approve (activation at signup+64 s, notification address saved at +69 s → welcome mail silently skipped, since the approval path is the only sender and reads the address once). Fix documented in the doc: the notification-email save path now also triggers the send (`PUT /api/preview/notification-email` → fresh approval check `IsApprovedFreshAsync`, bypassing the 30 s negative cache), and a conditional-insert `welcome-email-sent` marker in `PreviewWhitelist` makes the send once-only across both racing paths (marker consumed strictly after the address check; revoke clears it, offboarding wipes the partition, the GA resend endpoint sends unconditionally and consumes it best-effort).
+
+## 2026-07-29
+
+* **Update**: `agent/gather-rule-debug-log.md` — three trace enrichments: (1) new `phase` stage writing an enrollment-phase transition marker (`phase change: Old -> New`, ruleId `-`) so every rule-level line reads against the current phase; (2) logparser now writes one line per regex match — line number, matched text, capture groups — capped at 10 per file per run (the per-file summary keeps the full count); (3) the invalid-regex `error` line includes the offending pattern string.
+
+* **Update**: `url-registry.md` (+ `web/portal-navigation-prefetch.md` context) — the portal is now a **full static export** (`output: 'export'`, `trailingSlash: true`): the SWA serves plain files, the managed SSR runtime — the portal's last cold-start source ("Backend call failure" > 45 s) — no longer exists. Detail routes moved from path params to query strings (`/sessions?id=`, `/sessions/inspector?id=`, `/diagnosis?id=`, `/apps/detail?name=`, `/admin/backups/detail?id=`, `/admin/customs-archive/detail?tenantId=&rowKey=`) with all 21 link sites going through the new single-definition builders in `lib/routes.ts`; the 9 `[section]` families prerender via `generateStaticParams` server shells (37 pages, `dynamicParams=false`), server `redirect()` index pages became `ClientRedirect` shells. Legacy PATH-shaped deep links (sent Teams/Slack/webhook notifications hold `/sessions/{id}` forever) are preserved permanently: SWA wildcard rewrites serve the family page and the globally mounted `LegacyPathRedirect` rewrites to the canonical query URL (hash + query preserved; mapping pinned by `lib/__tests__/legacyPathRedirect.test.ts`). `middleware.ts` host routing became the client-side `HostRoutingGuard` (prefix list moved to `lib/hostRouting.ts`); the legacy `/go/[code]` route + `bootstrapValidation.ts` are deleted (BootstrapSessions table verified free of pre-cutover active sessions). `staticwebapp.config.json` now carries the 19 docs/marketing redirects (order-sensitive), the legacy rewrites, `404.html` override and ALL security headers incl. the literalized prod CSP — guarded by the new `swaConfig.guard.test.ts`; maintenance mode changed from whole-file swap to a first-routes-entry insert (README rewritten). Backend notification deep links go through the new `Constants.PortalSessionUrl` (query shape, pinned). Deploy: `deploy-web.yml` uploads `out/` with `is_static_export: true`.
+
+* **Creation**: Added `backend/oobe-bootstrap-go-flow.md` (and a `Bootstrap go-URL` section + web-registry update in `url-registry.md`) — the OOBE bootstrap script endpoint moved from the portal's Next.js `/go/[code]` SSR route into the Function App (`GET /api/bootstrap/go/{code}`, `GetBootstrapScriptFunction`), unblocking the portal's static export; the customer URL became **`go.autopilotmonitor.com/{code}`** (Front Door custom domain, `/*` route with origin-path rewrite, caching disabled — the script inlines the bearer token). New `Constants.BootstrapGoBaseUrl` (single producer via `CreateBootstrapSessionFunction`) + web `BOOTSTRAP_GO_URL` (display only); both guard host lists extended. Security invariants ported to C#: `BootstrapScriptValueValidator` (exact-GUID tenantId/token, https + host-allowlist + `/agent/….zip` path, expiry ≤ 14 d) and `OobeBootstrapScriptGenerator` (Replace-token raw-string template, single-quoted PS literals, 200-char error cap before quote-doubling; always-HTTP-200 text/plain contract for `irm | iex`). Endpoint is `PublicAnonymous` in the catalog, `NoStoreCacheMiddleware`-covered, self-rate-limited `bootstrap-script:{ip}` 20/min (rate-limit reply is also a 200 error script). Tests: golden byte-parity against the TS template, validator invariants incl. hostile-URL cases, format-gate table, and the previously missing BootstrapUrl shape pin. Transition: the legacy www route + `middleware.ts` `/go` prefix stay alive for pre-migration URLs (validity ≤ 168 h) and are removed in the static-export PR no earlier than 168 h after the last www URL was issued. Customer docs `network-endpoints.md` gained the `go.` host (device-facing, Bootstrap-Sessions-only).
+
+* **Update**: `agent/autopilot-ztd-diagnostics.md` — presentation layer for the startup error backfill (customer feedback: an unannounced wall of pre-agent Error events with a single identical timestamp read like a live failure). Agent: the backfill scan now buffers the capped record set, emits an Info summary event first (`modern_deployment_log`, `backfillSummary: true` + `replayedCount`/`droppedOverCap`/`lookbackMinutes`), then replays oldest-first so the timeline sequence follows event-log chronology. Web: `EventTimeline.tsx` badges `backfilled: true` events („⟲ Backfilled", tooltip) and renders the original `timeCreated` as the row time with a "(reported …)" suffix plus a `Recorded` metadata line — works retroactively for already-stored events. Severity is deliberately not downgraded.
+
+* **Creation**: Added `agent/gather-rule-debug-log.md` — the new per-tenant setting `EnableGatherRuleDebugLog` (ConfigVersion 35 → 36, portal toggle under Settings → Agent, `EnableImeMatchLog`-style bool→path projection in `RemoteConfigMerger`). When enabled, the agent writes `%ProgramData%\AutopilotMonitor\Logs\gather_rules_debug.log`: one pipe-delimited line per evaluation decision across ten previously silent "produced nothing" exits — disabled rules, `interval` without `intervalSeconds` (never runs), the first-tick-after-one-full-interval window, phase-scope skips incl. `currentPhase=Unknown`, per-(rule, phase) dedup, empty collector results (`emitOnlyIfExists`), `on_change` hash suppression (hash prefix + streak), guard blocks, logparser per-file outcomes (position skips, parse failures with a `format=text` hint when every line fails CMTrace parsing, `maxLines`/wildcard caps), and full exception stacks that the agent log drops. 10 MB cap + one `.old` generation; no hot-reload (per-enrollment lifecycle); flag survives the offline config cache; `--run-gather-rules` always traces and echoes under `--console`; zero-rules delivery leaves a one-line file instead of nothing. Side fix: `GatherRuleExecutorHost` now passes the logger into `InformationalEventPost`, so gather-event emissions appear in the agent DEBUG log.
+
+* **Correction + Update**: `web/portal-navigation-prefetch.md`. The HTTP/1.1 claim in the 2026-07-27 entry below is **wrong** and has been struck from the document: `portal.autopilotmonitor.com` negotiates **h2**, verified by `openssl s_client -alpn h2,http/1.1` and a .NET `HttpClient` returning `HTTP/2.0`. The false reading came from the Windows/Schannel curl build in this environment, which has no HTTP/2 support and therefore always reports `1.1` — do not use it to determine HTTP versions. There is no six-connection cap in play; the queue is server-side in the SWA SSR runtime, which does not change the fix or the evidence, only the mechanism. Added an `Outcome` section with 20 h of post-change telemetry: the Free → Standard plan change (16:02:44 UTC) produced **no measurable latency gain** once stratified by the gap to the previous request (p50 Free → Standard: `<10s` 85 → 95 ms, `5-30min` 429 → 441 ms; tail rates 1.64 %/0.374 % over 2 s/10 s vs 6 and 1 events at n = 258 against 4.2 and 1.0 expected; `browserTimings` Mann-Whitney z = −0.24, p = 0.81). The freezes were removed by `prefetch={false}` (16:34:13 UTC): worst `browserTimings.totalDuration` 225,277 → 4,856 ms. The prefetch storm was also an **accidental keep-alive** — requests under 10 s apart fell from 85 % to 46 %, and on the identical never-cacheable `/sessions/{id}` route the median rose 87 → 211 ms and p90 465 → 1,480 ms, with one 11,441 ms abandoned request (`resultCode 0`) after 517 minutes idle. Synthetic bursts warm the runtime and must not be used to benchmark this (round 1 p50 288 ms vs rounds 4–25 p50 113 ms).
+
+## 2026-07-27
+
+* **Creation**: Added `web/portal-navigation-prefetch.md` (and a `Web Portal` section to the index) — root cause of the minute-long portal freezes. `GlobalSidebar` and `Navbar` render the whole navigation on every page, so the App Router's default viewport prefetch issued one `?_rsc=` request per visible link against `portal.autopilotmonitor.com` (~10,400 in 14 days). *(The original entry attributed the freeze to HTTP/1.1 and a six-connection-per-origin cap — see the 2026-07-28 correction; the queue is server-side.)* When the Static Web Apps managed runtime queued the prefetches (p50 91 ms, p95 896 ms, but max 234 s / 21 samples over 30 s), the navigation the user wanted was stuck behind that queue. Measured on the 2026-07-27 17:25 CEST incident: `/admin/presence?_rsc=` 151 s, three siblings finishing within 340 ms of each other at ~37.5 s, all `200`, while the backend API answered in 1.6–2.2 s and `browserTimings` showed `networkDuration` 16 ms against `processingDuration` 225 s. Every navigation Link now sets `prefetch={false}` — these routes are client components behind `ProtectedRoute` that fetch their own data, so the prefetched RSC payload carried no benefit. The doc also records that browser telemetry lives in a **separate** App Insights resource (`AUTOPILOT_MONITOR_WEB_APPINSIGHTS_ID`) that the MCP `query_backend_logs` tool cannot reach, which is why the freezes left no trace in the backend logs.
+
+* **Creation**: Added `backend/rule-regression-radar.md` — F3 regression radar (analyze rules only; gather rules wait for their per-batch stats dedup fix): per (tenant, rule) daily hit rate from `RuleStats`, firing only when the trailing 7-day window has ≥5 hit sessions and ≥20 evaluated sessions, the rate is ≥2× the prior 28-day baseline AND the Wilson 95 % intervals are disjoint (deterministic `MetricsMath` primitive with hand-computed test vectors). Suppressed for deleted rules, rules younger than baseline+window (`CreatedAt` grace), rules edited inside the window (`UpdatedAt`), empty baselines, and the `RuleRegressionRadarDisabled` app-setting kill switch. Alert episodes live as `ruleregression|{ruleId}` tracker rows (one bell + one `RuleFrequencyRegression` ops event per episode; numbers refreshed while active; re-armed under 1.5× baseline, on fire-stop, or by the 30-day tracker retention). On-fire dimension correlation over osBuild/model/agentVersion/imeVersion with the "correlated, not necessarily causal" wording contract. Surfaces: `regressions[]` in the rule-stats response (MCP inherits), the analyze-rules page's 30-day sparkline and regression badge.
+
+* **Creation**: Added `backend/device-journeys.md` — F2 device history / First-Time-Right: the device key (trim + case-fold serial, junk/placeholder exclusion incl. the agent's `Unknown` WMI sentinel), journey grouping over the terminal set Succeeded/Failed/Incomplete (first success ends a journey, a >30-day gap from the previous attempt's CompletedAt starts one, WhiteGlove's single session row is ONE attempt, open sessions are never attempts), the `DeviceHistories` chain (cap 20, written inline at the terminal seam, healed by the sweep, deleted-session refs pruned tombstone-driven, deliberately not in the per-session deletion manifest) and the additive `DeviceJourneyAggregates` daily rows (window rate = ratio of sums — no rolling row needed, 180-day retention). Surfaces: the session-detail "Attempt N" banner with server-computed attempt numbers (virtual-attempt rule for live sessions), the Fleet Health First-time-right section (≥20-journey gate, attempt histogram, repeat-devices violator list), and the MCP `get_device_history` tool (serial mode / fleet FTR mode).
+
+## 2026-07-25
+
+* **Update**: `agent/secureboot-ca2023-detection.md` — review follow-up on 90012d9 hardened the privilege scope, the repo's only privilege-adjustment code and therefore the precedent for any future one. The process token moved from a raw `IntPtr` to a `SafeHandle` assigned by the P/Invoke marshaler, so the CLR owns it from the moment `OpenProcessToken` returns and the critical finalizer releases it even when `Dispose` never runs — previously an async exception between the successful open and the caller's `using` leaked the handle *with the privilege enabled and no owner left to restore it*. `Dispose` became idempotent and now releases the handle in a `finally`, so a throwing restore cannot strand it; the restore obligation is recorded immediately after the successful `AdjustTokenPrivileges` with nothing throwable in between. The whole enable → read → restore sequence runs under a static gate because the privilege is adjusted on the *process* token: a concurrent reader would see "already enabled", correctly skip its own restore, and then lose the privilege mid-read when the first reader disposed, reporting `privilege_denied` on a machine that holds it.
+
+## 2026-07-24
+
+* **Creation**: Added `backend/server-actions-on-demand-diagnostics.md` — the ServerAction channel (queue on `Sessions.PendingActionsJson`, deliver piggy-backed on the next ingest response, at-least-once with `Type|RuleId|QueuedAt` dedup and sequential dispatch) and the on-demand log collection built on it: the portal's always-visible **Collect Logs** button, the new `EndpointPolicy.TenantAdminOrOperator` tier with the mandatory in-function per-type re-gate (Operators queue only `request_diagnostics`), the member-readable `diagnosticsUploadConfigured` feature flag, the admin quick-config path that must queue `rotate_config` before `request_diagnostics` (works against the deployed fleet — a one-time override would not, the mode gate is agent-side), sequence-based progress matching immune to agent clock skew, and the offboarding cascade's hosted-prefix sweep closing the latest-wins orphan-blob gap.
+
+* **Update**: `agent/esp-policy-provider-stall.md` — the customer's follow-up on issue #106 corrected the field-case mechanics: `TrackingPoliciesCreated=1` WAS set under the foreign `ConfigMgr` provider, so the ESP ignores a foreign provider's completion values and waits on the Intune-registered `Sidecar` provider by name (the rename to `Sidecar` creates no tracking entries yet unblocks instantly). The completeness-keyed detector would have missed exactly this — the incident it was built for. The tripwire is now two-armed under one event type discriminated by `reason`: `provider_incomplete` (unchanged dwell on continuously-incomplete providers) and `sidecar_provider_missing` (≥ 1 Setup/Apps provider registered without `Sidecar`, completeness deliberately ignored, clock reset when Sidecar registers later). Sidecar-missing wins the `reason` when both arms cross in one round; the cross-restart fingerprint gains a `sidecarMissing` sentinel; payload adds `reason` and `sidecarMissingForMinutes`. Evidence for the name-keyed wait: Niehaus' documented Intune WAP payload always registers `Sidecar` (ConfigMgr only via a co-management settings policy) and Microsoft's ESP troubleshooting models app tracking exclusively through the Sidecar subkey.
+
+* **Creation**: Added `agent/esp-policy-provider-stall.md` — a customer diagnosed that pre-provisioned devices with the ConfigMgr client as a blocking app occasionally park the user ESP at "Apps (Identifying)" for days: only a `ConfigMgr` provider is registered under `EnrollmentStatusTracking\Device\Setup\Apps\PolicyProviders` (no `Sidecar` = IME) and `TrackingPoliciesCreated` never becomes 1 — a wait the CSP defines without any timeout; renaming the key to `Sidecar` unblocks immediately. The agent now ships the always-on `esp_policy_provider_stalled` tripwire (60-s tick, 15-min continuous-incompleteness dwell, one-shot per provider, `StartupEventGate` fingerprint across restarts, purely observational via the InformationalEvent rail — no toggle, no ConfigVersion bump), generalized to any provider in both `Setup/Apps` and `DevicePreparation` kinds rather than hardcoding the ConfigMgr case. Companion change: `SOFTWARE\Microsoft\Windows\Autopilot` joins the gather-rule registry allowlist so tenants can target the subtree with custom rules (e.g. `not_exists` on the Sidecar key).
+
+* **Creation**: Added `agent/secureboot-ca2023-detection.md` — ANALYZE-SEC-001 warned on devices whose firmware already carried the 2023 certificate, because the agent only read the `SecureBoot\Servicing\UEFICA2023Status` registry value, which mirrors the Windows Update rollout rather than the firmware (customer report). The agent now reads the UEFI `db`/`KEK` variables natively (`GetFirmwareEnvironmentVariableExW` with `SeSystemEnvironmentPrivilege` enabled on the process token — first privilege-adjustment code in the repo) and emits per-certificate booleans on `secureboot_status`. Suppression rides on a one-sided marker, `uefiCa2023FirmwareConfirmed`, emitted only on positive confirmation: the engine's `not_exists` precondition fails on any present value, so a two-sided boolean could not distinguish "confirmed" from "checked and missing", while the marker's absence keeps old agents and firmware-missing devices on the v2 path. Rule v3.0.0 is therefore safe to seed before the agent release.
+
+* **Update**: `url-registry.md` — the first release after the alias migration surfaced Front Door caching as a correctness hazard: the alias served the previous `version.json` (`X-Cache: TCP_REMOTE_HIT`) after the origin had rotated, and since manifest and ZIP are independent cache entries, a stale manifest with a fresh ZIP fails the bootstrap SHA-256 check. Route caching on `/agent/*` is now disabled and every blob upload stamps `Cache-Control: no-cache` (CI `Send-Blob`, local `build.ps1`, `versions/*.json` manifests) — all agent-container blobs rotate in place, so nothing there is safely cacheable.
+
+* **Update**: `agent/decision-engine.md` — the RealmJoin completion gate has a third terminal, `FirstDeploymentIncomplete`. Session 224b2087 showed why: an interactive logon 17 s after DeploymentPhase 101 makes RealmJoin reclassify the run as a secondary-user deployment, whose branch writes 200/210 and never 110 — the gate stayed closed until the 60-min hard timeout although Hello and desktop were long resolved. `realmjoin_phase_changed` is now a typed `RealmJoinPhaseChanged` signal, so `RealmJoinFacts.LastDeploymentPhase` is persisted across agent restarts (this also fixes every `realmjoin_timeout` event claiming "last phase: 0"); a transition out of 100/101 into 200/210 releases the gate with the `realmjoin_first_deployment_incomplete` Warning, and the `RealmJoinDetected` replay path evaluates the same rule for restarts that swallow the transition. A first observation of 210 deliberately does not release — session 6f1959c0 started at 210 and only deployed afterwards.
 
 * **Creation**: Added `url-registry.md` — all well-known hosts (own subdomains, both blob accounts, API origin, Graph, Entra login) are now defined once per component (`Constants.cs`, web `utils/config.ts`, MCP `src/config.ts`) and referenced everywhere else; three guard tests fail the build on any literal outside the registries. Written because the EU cutover missed two hardcoded copies of the legacy blob host — `LatestVersionsService` (feeds the portal's version badge) and `ValidateBootstrapCodeFunction` — which kept working only through the fail-soft legacy mirror in `build-agent.yml`; those two plus the agent `SelfUpdater` now use the `download.autopilotmonitor.com` alias (verified serving all four artifacts first). The portal's bootstrap allow-list accepts alias AND legacy host during the transition, which imposes a deploy order: web before (or with) backend. The sweep also surfaced a fourth copy of the www/portal host pair in `middleware.ts` (now derived from the registry via `hostRouting.ts`) and a backend short-link built on the bare apex domain, which only worked through a registrar-level 301.
 
@@ -36,6 +78,10 @@
 
 * **Creation**: Added `agent/endpoint-migration.md` — config-channel agent re-home (`MigrateToApiBaseUrl` on `GET agent/config`, ConfigVersion 33): backend or per-tenant API-URL moves without DNS indirection (impossible due to mTLS/Flex-TLS). Live-fetch-only with cache strip, `AgentEndpointMigrationRules` allowlist validated on both sides, one hop, kill-switch wins. Built as the lesson from the 2026-07-18 WEU→GWC cutover, which hard-cut all in-flight agents.
 
+## 2026-07-26
+
+* **Creation**: Added `backend/time-attribution.md` — the F1 enrollment time attribution: exact-partition invariant against the session's authoritative DurationSeconds, two-window WhiteGlove model, segment mapping from phase-declaration events, positive-evidence ESP-blocking join with "up to" what-if bounds, reboot spans from event gaps around `lastBootUtc`, and the SessionTimeBreakdowns / TimeAttributionAggregates tables with their terminal-seam + maintenance-sweep compute paths and read surfaces (web lane, fleet panel, MCP `get_time_attribution`).
+
 ## 2026-07-17
 
 * **Creation**: Added `agent/build-counter-blob.md` — agent build numbers now come from a shared public counter blob (`buildcounter-v{N}.txt`, reserve-before-build with ETag-CAS) so local `build.ps1` and CI `build-agent.yml` builds can never mint the same number. Documents the CI parity fixes (SummaryDialog.exe.config in the ZIP, EXE-vs-manifest version check, hash-oracle update gated on stable cutover) and the Sigstore provenance attestation on CI-built ZIPs.

docs/url-registry.md

@@ -21,7 +21,7 @@ literal appears nowhere else.
 | Component | Registry | Guard test |
 |---|---|---|
 | C# (Shared/Backend/Agent) | `AutopilotMonitor.Shared.Constants` (`*BaseUrl`) | `HardcodedUrlGuardTests` |
-| Web | `utils/config.ts` (`DOCS_URL`, `SITE_URL`, `PORTAL_URL`, `ENTRA_LOGIN_URL`, `API_URL_PROD`, `BLOB_URL_PROD`, `AGENT_DOWNLOAD_HOSTNAMES`) | `utils/__tests__/hardcodedUrls.guard.test.ts` |
+| Web | `utils/config.ts` (`DOCS_URL`, `SITE_URL`, `PORTAL_URL`, `BOOTSTRAP_GO_URL`, `ENTRA_LOGIN_URL`, `API_URL_PROD`, `BLOB_URL_PROD`, `AGENT_DOWNLOAD_HOSTNAMES`) | `utils/__tests__/hardcodedUrls.guard.test.ts` |
 | MCP | `src/config.ts` (`API_BASE_URL`, `ENTRA_LOGIN_BASE_URL`, `DOCS_BASE_URL`) | `src/__tests__/hardcoded-urls.guard.test.ts` |
 
 Derived registries build on these instead of repeating hosts:
@@ -60,11 +60,58 @@ backend that serves alias URLs — an old portal build rejects the alias host an
 the bootstrap flow dies client-side. Remove the legacy hostname from the
 allow-list only after the legacy account is torn down.
 
+**Front Door caching is a correctness hazard here, not a staleness nuisance.**
+The first release after the migration exposed it: the alias kept serving the
+previous `version.json` (`X-Cache: TCP_REMOTE_HIT`) while the origin was already
+updated — and because manifest and ZIP are independent cache entries, a stale
+manifest paired with a fresh ZIP fails the bootstrap's SHA-256 check. Two
+defenses, both in place since 2026-07-23: route caching on `/agent/*` is
+DISABLED, and every blob upload (CI `Send-Blob`, local `build.ps1`, the
+`versions/*.json` manifests) stamps `Cache-Control: no-cache` — all these blobs
+rotate in place, even the per-line ZIP. If caching is ever re-enabled, the
+headers keep the mismatch class impossible.
+
 Deliberately still on the legacy account: the `HealthCheckService` /
 `MaintenanceService` legacy-keepalive probes and the fail-soft mirror in
 `build-agent.yml` — they exist precisely to keep already-deployed customer
 bootstrap scripts working until the customer migration completes.
 
+# Bootstrap go-URL (2026-07-28)
+
+The OOBE bootstrap short-URL moved from `www.autopilotmonitor.com/go/{code}`
+(Next.js route, SSR) to **`go.autopilotmonitor.com/{code}`** — a Front Door
+custom domain whose `/*` route rewrites onto `/api/bootstrap/go/{code}` on the
+Function App (`GetBootstrapScriptFunction`). Registry entries:
+`Constants.BootstrapGoBaseUrl` (C#, the single producer via
+`CreateBootstrapSessionFunction`) and `BOOTSTRAP_GO_URL` (web, display-only in
+the sessions list); `go.autopilotmonitor.com` is on both guards' enforced-host
+lists. `CreateBootstrapSessionUrlShapeTests` pins the produced URL as an
+independent oracle — before this, no test guarded the bootstrap URL shape at
+all.
+
+Front Door route caching for `bootstrap-go` is DISABLED — same hazard class as
+the `/agent/*` route above, sharpened: the script body inlines the bearer
+token, so a cache hit would replay one requester's token to another.
+`NoStoreCacheMiddleware` additionally stamps `no-store` via the
+`/api/bootstrap/go/` prefix.
+
+Transition COMPLETED with the static-export PR (2026-07-29): the legacy
+Next.js `/go/[code]` route, `utils/bootstrapValidation.ts`, and
+`middleware.ts` are deleted — verified safe because the BootstrapSessions
+table held zero active sessions predating the URL cutover (all expired
+2026-03). The backend is now the only script producer;
+`OobeBootstrapScriptGeneratorTests`' golden file remains as the pin of the
+shipped template.
+
+Portal detail routes are query-string based since the same PR
+(`/sessions?id=…` etc., builders in `lib/routes.ts`, notification producer
+`Constants.PortalSessionUrl`). Legacy PATH-shaped links in sent
+Teams/Slack/webhook notifications are rewritten forever by SWA wildcard
+rewrites + `components/LegacyPathRedirect.tsx`; `staticwebapp.config.json`
+carries the production redirects/headers and is guarded by
+`utils/__tests__/swaConfig.guard.test.ts` (registry-backed hosts, no
+unsafe-eval, route order).
+
 # Citations
 
 - `src/Shared/AutopilotMonitor.Shared/Constants.cs` — C# registry

docs/web/portal-navigation-prefetch.md

@@ -0,0 +1,126 @@
+---
+type: Concept
+title: Portal Navigation Prefetch & the SWA Runtime Bottleneck
+description: Why every navigation Link in the portal sets prefetch={false} — the App Router's viewport prefetch fires one RSC request per visible link, and the Static Web Apps SSR runtime queues them server-side into a multi-minute latency tail. Also records what the follow-up measurement showed about the Standard SKU and the keep-alive side effect.
+resource: src/Web/autopilot-monitor-web/components/GlobalSidebar.tsx
+tags:
+  - web
+  - performance
+  - nextjs
+  - static-web-apps
+  - observability
+timestamp: 2026-07-27T18:00:00+02:00
+---
+
+# Context
+
+The portal is a Next.js 15 App Router application hosted on Azure Static Web Apps. Every page under
+the authenticated shell is a client component behind `ProtectedRoute` that fetches its own data from
+the Function App (`autopilotmonitor-api-eu`) after mount. The RSC payload a route returns on
+navigation therefore carries no page data — only the shell.
+
+`GlobalSidebar` and `Navbar` render the full navigation on every page. With the App Router's default
+prefetch behaviour, each visible `<Link>` triggers a background `GET /<route>?_rsc=<hash>` as soon as
+it enters the viewport.
+
+# Mechanism
+
+Two properties combine into a portal-wide freeze:
+
+1. **Fan-out.** The navigation is fully rendered on each page load, so a single navigation issues one
+   RSC request per visible link — measured at ~10,400 requests over 14 days.
+2. **A heavy latency tail on the SSR runtime.** RSC responses are prerendered and edge-cached
+   (`x-nextjs-cache: HIT`, `s-maxage=31536000`), so the median is fast. On a cache miss or cold start
+   the Static Web Apps managed runtime queues them **server-side**, and the queue drains all at once.
+
+The navigation the user wants is then stuck behind that queue and the tab shows a loading spinner or a
+blank page until it drains. Nothing fails — the requests eventually return `200`, which is why the
+failure leaves no error trace anywhere.
+
+> **Correction (2026-07-28).** The original version of this document named a third property: that
+> `portal.autopilotmonitor.com` negotiates HTTP/1.1 and the prefetches exhaust the six-connection
+> browser cap. **That is wrong.** It came from `curl -w '%{http_version}'` on a Windows build of curl
+> whose Schannel backend has no HTTP/2 support, so it can only ever report `1.1`. ALPN says otherwise:
+> `openssl s_client -alpn h2,http/1.1` negotiates **h2** on the portal host, confirmed by a .NET
+> `HttpClient` request returning `HTTP/2.0`. There is no six-connection cap and connection starvation
+> was never the mechanism — the queue is server-side. Verify HTTP versions with `openssl s_client
+> -alpn` or `HttpClient`, never with this curl build.
+
+# Evidence
+
+Incident of 2026-07-27, 17:25–17:29 CEST. Browser-side dependencies during the freeze:
+
+| Request | Duration | Status |
+| --- | --- | --- |
+| `/admin/presence?_rsc=…` | 151,461 ms | 200 |
+| `/gather-rules?_rsc=…` | 52,283 ms | 200 |
+| `/progress?_rsc=…` | 37,878 ms | 200 |
+| `/analyze-rules?_rsc=…` | 37,559 ms | 200 |
+| `/audit?_rsc=…` | 37,539 ms | 200 |
+| Backend API, same window | 1,600–2,200 ms | 200 |
+
+The three ~37.5 s responses complete within 340 ms of each other — a queue draining, not independent
+slow requests. The corresponding `browserTimings` row for `/geographic-performance` reports
+`networkDuration` = 16 ms against `processingDuration` = 225,095 ms: the network delivered the
+document immediately and the browser then waited nearly four minutes for the `load` event.
+
+Fourteen-day distribution of RSC prefetches: n = 10,428, p50 = 91 ms, p95 = 896 ms, max = 234,230 ms,
+38 over 10 s, 21 over 30 s.
+
+# Outcome, measured 2026-07-28
+
+Two changes landed within half an hour of each other on 2026-07-27: the SWA plan went Free → Standard
+at 16:02:44 UTC, and `prefetch={false}` went live at 16:34:13 UTC. Twenty hours of production
+telemetry separate their effects.
+
+**The Standard plan produced no measurable latency gain.** Latency is governed almost entirely by the
+gap to the previous request — the SSR runtime cools down — so raw percentiles only measure the traffic
+mix. Stratified by that gap, the two eras are indistinguishable (p50, Free → Standard): `<10s`
+85 → 95 ms · `10-60s` 100 → 117 ms · `1-5min` 295 → 310 ms · `5-30min` 429 → 441 ms. Tail rates match
+too: Free ran 1.64 % over 2 s and 0.374 % over 10 s (n = 10,163); Standard produced 6 and 1 events at
+n = 258 against 4.2 and 1.0 expected. `browserTimings.totalDuration` by Mann-Whitney: n = 436 vs 48,
+z = −0.24, **p = 0.81**.
+
+**The prefetch fix is what removed the freezes** — worst `browserTimings.totalDuration` fell from
+225,277 ms to 4,856 ms, and the 30-second events stopped.
+
+**It also removed an accidental keep-alive.** The prefetch storm kept the SSR runtime warm: 85 % of
+requests used to arrive less than 10 s apart, now 46 % do. On an identical never-cacheable route
+(`/sessions/{id}`) the median rose from 87 ms to 211 ms and p90 from 465 ms to 1,480 ms. After 517
+minutes idle, one request took 11,441 ms and was abandoned (`resultCode 0`). The trade — minute-long
+freezes gone, ~150 ms added to a cold navigation — is worth it, but it is a trade.
+
+Do not benchmark this with a synthetic burst. Firing requests in quick succession warms the runtime
+and measures the best case: in a 25-round `curl --parallel-max 6` run, round 1 came in at p50 288 ms
+and rounds 4–25 at p50 113 ms.
+
+> **Endgame (2026-07-29).** The cold-start class was eliminated at the root: the portal became a
+> full static export (`output: 'export'`) — the SWA-managed SSR runtime no longer exists, so there
+> is nothing left to cool down. One escalation drove this: on 2026-07-28 a cold start exceeded the
+> SWA's 45-second function limit and the landing page served a hard "Backend call failure" 500.
+> The availability test that bridged the gap as a keep-alive stays as plain uptime monitoring.
+
+# Diagnosing this class of problem
+
+The backend Application Insights resource is the wrong place to look — a freeze appears there as an
+*absence* of requests, never as an error. Browser telemetry lives in a **separate** Application
+Insights resource addressed by `AUTOPILOT_MONITOR_WEB_APPINSIGHTS_ID`, which the MCP
+`query_backend_logs` tool does not reach. Query it through
+`.claude/commands/scripts/query-appinsights.sh` with that ID exported, and read `dependencies`
+(client-side fetches, including RSC prefetches) and `browserTimings` (the network/processing split of
+a document load).
+
+# Contract
+
+Navigation `<Link>` elements in `GlobalSidebar` and `Navbar` set `prefetch={false}`. The prefetched
+RSC payload buys nothing for these routes, so the only remaining cost of a click is the route's JS
+chunk, which the browser caches after first use.
+
+Do not remove the prop to "speed up navigation" without first re-measuring the tail in the web
+Application Insights resource — the prefetch is cheap only while the runtime is warm.
+
+# Citations
+
+* `src/Web/autopilot-monitor-web/components/GlobalSidebar.tsx` — nav link rendering, rationale comment
+* `src/Web/autopilot-monitor-web/components/Navbar.tsx` — top-bar and notification links
+* [SWA and Oryx node pinning](../architecture.md) — hosting model for the web app

infra/mcp-server.bicep

@@ -60,8 +60,8 @@ param apiUrl string = 'https://autopilotmonitor-api-eu.azurewebsites.net'
 @description('Container image tag')
 param imageTag string = 'latest'
 
-@description('Entra ID app registration client_id used for the OAuth proxy. Public value (appears in JWT aud claim); not a secret.')
-param entraClientId string = '1a400946-62c1-4ab4-aa37-f730ac89704d'
+@description('Entra ID app registration client_id used for the OAuth proxy. Public value (appears in JWT aud claim); not a secret. Since the C4A8 app-reg move this is the NEW app (the old 1a400946-… app remains valid at the backend for legacy-homed tenants).')
+param entraClientId string = '886ab5e2-6144-442c-80cc-9b28e0667731'
 
 @secure()
 @description('Entra ID client secret for OAuth token exchange')

rules/analyze/ANALYZE-ESP-006.json

@@ -0,0 +1,90 @@
+{
+  "$schema": "../schema/analyze-rule.schema.json",
+  "ruleId": "ANALYZE-ESP-006",
+  "title": "ESP Failure Recovered After User Retry",
+  "description": "Detects the recovery story: the ESP reported a terminal failure (typically DeviceSetup/Apps), the user most likely pressed 'Try again' on the failure page, the failed step re-ran and completed successfully. The earlier failure did not stick — the enrollment continued past it.",
+  "severity": "info",
+  "category": "esp",
+  "version": "1.0.0",
+  "enabled": true,
+  "baseConfidence": 85,
+  "conditions": [
+    {
+      "signal": "advisory",
+      "source": "event_type",
+      "eventType": "esp_failure_advisory",
+      "operator": "exists",
+      "value": "",
+      "required": true
+    },
+    {
+      "signal": "recovered",
+      "source": "event_type",
+      "eventType": "esp_failure_recovered",
+      "operator": "exists",
+      "value": "",
+      "required": true
+    },
+    {
+      "signal": "retry",
+      "source": "event_type",
+      "eventType": "esp_failure_retry_detected",
+      "operator": "exists",
+      "value": "",
+      "required": false
+    },
+    {
+      "signal": "category",
+      "source": "event_type",
+      "eventType": "esp_failure_recovered",
+      "dataField": "category",
+      "operator": "exists",
+      "value": "",
+      "required": false
+    },
+    {
+      "signal": "failedSubcategory",
+      "source": "event_type",
+      "eventType": "esp_failure_recovered",
+      "dataField": "failedSubcategory",
+      "operator": "exists",
+      "value": "",
+      "required": false
+    },
+    {
+      "signal": "likelyCulpritApps",
+      "source": "event_type",
+      "eventType": "esp_failure_advisory",
+      "dataField": "likelyCulpritApps",
+      "operator": "exists",
+      "value": "",
+      "required": false
+    },
+    {
+      "signal": "minutesSinceFailure",
+      "source": "event_type",
+      "eventType": "esp_failure_recovered",
+      "dataField": "minutesSinceFailure",
+      "operator": "exists",
+      "value": "",
+      "required": false
+    }
+  ],
+  "confidenceFactors": [
+    { "signal": "retry", "condition": "exists", "weight": 10 },
+    { "signal": "likelyCulpritApps", "condition": "exists", "weight": 5 }
+  ],
+  "explanation": "The Enrollment Status Page reported a **failure** in the `{{category}}` phase (`{{failedSubcategory}}` subcategory, most likely app(s): `{{likelyCulpritApps}}`) — and then **recovered**: the failed step left its failed state and completed successfully about `{{minutesSinceFailure}}` min later.\n\nThat pattern is consistent with the user pressing **'Try again'** on the ESP failure page (the profile allows failure-page actions; the agent cannot observe the click itself). The failure the user saw was real, but it did not stick — the ESP re-ran the step, it succeeded, and the enrollment continued.\n\nRead the session timeline as one arc: `esp_failure_advisory` (the failure, with the likely culprit app) → `esp_failure_retry_detected` (the retry) → `esp_failure_recovered` (the recovery). If this pattern repeats across devices for the same app, that app's install is flaky on first attempt — fix the app rather than the devices. Any literal `{{…}}` placeholder means that detail was not recorded for this session.",
+  "remediation": [
+    {
+      "title": "Make the first install attempt stick",
+      "steps": [
+        "Check the likely culprit app(s) (`{{likelyCulpritApps}}`) in Intune: an app that fails on the first ESP pass but succeeds on retry usually has a dependency/ordering or detection-timing problem.",
+        "If the app shows 'never started installing' in esp_failure_settle_started, verify its assignment and applicability rules — ESP counted it as required, but IME never processed it.",
+        "If the pattern repeats across the tenant, consider removing the app from the ESP blocking list until the first-attempt install is reliable — users are seeing an avoidable failure screen.",
+        "No device-side action is needed for this session: the failure recovered and the enrollment continued."
+      ]
+    }
+  ],
+  "tags": ["esp", "recovery", "try-again", "retry", "continue-anyway", "enrollment"]
+}

rules/analyze/ANALYZE-SEC-001.json

@@ -2,10 +2,10 @@
   "$schema": "../schema/analyze-rule.schema.json",
   "ruleId": "ANALYZE-SEC-001",
   "title": "Secure Boot UEFI CA 2023 certificate not deployed",
-  "description": "Detects devices where the Windows UEFI CA 2023 certificate has not been deployed to the Secure Boot DB. The 2011 certificates expired in June 2026 — affected devices no longer receive Secure Boot security updates until the 2023 certificate is deployed.",
+  "description": "Detects devices where the Windows UEFI CA 2023 certificate has not been deployed to the Secure Boot DB. The 2011 certificates expired in June 2026 — affected devices no longer receive Secure Boot security updates until the 2023 certificate is deployed. Since v3 the agent reads the firmware db/KEK variables directly: when the firmware itself confirms the 2023 certificate, the rule is suppressed even if the Windows servicing status has not caught up yet.",
   "severity": "warning",
   "category": "security",
-  "version": "2.0.0",
+  "version": "3.0.0",
   "enabled": true,
   "baseConfidence": 70,
   "preconditions": [
@@ -16,6 +16,14 @@
       "operator": "equals",
       "value": "false",
       "description": "Skip on virtual machines — Secure Boot DB is host-controlled (Hyper-V/VMware/etc), the inside-the-VM UEFICA2023Status registry value is not the right indicator and not actionable for the VM admin."
+    },
+    {
+      "source": "event_data",
+      "eventType": "secureboot_status",
+      "dataField": "uefiCa2023FirmwareConfirmed",
+      "operator": "not_exists",
+      "value": "",
+      "description": "Skip when the firmware db itself confirms the Windows UEFI CA 2023 certificate — the marker is only emitted on positive firmware confirmation, so old agents (field absent) and unconfirmed devices keep evaluating the rule. The servicing registry status lags behind actual firmware state (OEM factory image, WinCS, manual deployment, or WU simply not run yet)."
     }
   ],
   "conditions": [
@@ -54,13 +62,33 @@
       "operator": "exists",
       "value": "",
       "required": false
+    },
+    {
+      "signal": "db_ca2023_firmware_missing",
+      "source": "event_data",
+      "eventType": "secureboot_status",
+      "dataField": "uefiDbHasWindowsUefiCa2023",
+      "operator": "equals",
+      "value": "false",
+      "required": false
+    },
+    {
+      "signal": "kek_2023_missing",
+      "source": "event_data",
+      "eventType": "secureboot_status",
+      "dataField": "uefiKekHasMicrosoftKek2kCa2023",
+      "operator": "equals",
+      "value": "false",
+      "required": false
     }
   ],
   "confidenceFactors": [
     { "signal": "ca2023_notfound", "condition": "exists", "weight": 20 },
-    { "signal": "ca2023_error", "condition": "exists", "weight": 10 }
+    { "signal": "ca2023_error", "condition": "exists", "weight": 10 },
+    { "signal": "db_ca2023_firmware_missing", "condition": "exists", "weight": 20 },
+    { "signal": "kek_2023_missing", "condition": "exists", "weight": 10 }
   ],
-  "explanation": "This device has Secure Boot enabled but the **Windows UEFI CA 2023** certificate has not been deployed to the Secure Boot DB.\n\nThe original Windows UEFI CA 2011 certificates **expired on June 27, 2026 — this deadline has passed**. The automatic pre-expiry rollout window is over: this device no longer receives Secure Boot security updates (DB/DBX) and cannot trust 2023-signed boot managers until the 2023 certificate is deployed. Deploying it now requires active remediation (Windows servicing opt-in and, on some models, an OEM firmware update) rather than waiting for an automatic update.\n\nCurrent UEFI CA 2023 status: `{{uefiCA2023Status}}`",
+  "explanation": "This device has Secure Boot enabled but the **Windows UEFI CA 2023** certificate has not been deployed to the Secure Boot DB.\n\nThe original Windows UEFI CA 2011 certificates **expired on June 27, 2026 — this deadline has passed**. The automatic pre-expiry rollout window is over: this device no longer receives Secure Boot security updates (DB/DBX) and cannot trust 2023-signed boot managers until the 2023 certificate is deployed. Deploying it now requires active remediation (Windows servicing opt-in and, on some models, an OEM firmware update) rather than waiting for an automatic update.\n\nOn devices running a current agent this finding is verified against the firmware itself: the agent reads the UEFI `db` signature database directly, and this warning is automatically suppressed when the firmware already contains the 2023 certificate — regardless of the Windows servicing status below.\n\nCurrent UEFI CA 2023 servicing status: `{{uefiCA2023Status}}`",
   "remediation": [
     {
       "title": "Deploy UEFI CA 2023 certificate now",
@@ -69,7 +97,7 @@
         "Use Intune policy to enable Secure Boot DB update (Windows UEFI CA 2023)",
         "Check with the device OEM whether a firmware update is required for the DB update to apply on this model",
         "Alternatively, use the WinCS CLI tool from Microsoft for manual deployment",
-        "Verify deployment: check registry HKLM\\SYSTEM\\CurrentControlSet\\Control\\SecureBoot\\Servicing\\UEFICA2023Status = 'Updated'",
+        "Verify deployment against the firmware directly: [Text.Encoding]::ASCII.GetString((Get-SecureBootUEFI -Name db).Bytes).Contains('Windows UEFI CA 2023') — this is authoritative; the registry value HKLM\\SYSTEM\\CurrentControlSet\\Control\\SecureBoot\\Servicing\\UEFICA2023Status = 'Updated' only reflects the Windows Update rollout",
         "After DB update: ensure the boot manager is updated to a 2023-signed version via monthly cumulative update"
       ]
     }

rules/dist/analyze-rules.json

@@ -1884,6 +1884,110 @@
         "user-experience"
       ]
     },
+    {
+      "ruleId": "ANALYZE-ESP-006",
+      "title": "ESP Failure Recovered After User Retry",
+      "description": "Detects the recovery story: the ESP reported a terminal failure (typically DeviceSetup/Apps), the user most likely pressed 'Try again' on the failure page, the failed step re-ran and completed successfully. The earlier failure did not stick — the enrollment continued past it.",
+      "severity": "info",
+      "category": "esp",
+      "version": "1.0.0",
+      "enabled": true,
+      "baseConfidence": 85,
+      "conditions": [
+        {
+          "signal": "advisory",
+          "source": "event_type",
+          "eventType": "esp_failure_advisory",
+          "operator": "exists",
+          "value": "",
+          "required": true
+        },
+        {
+          "signal": "recovered",
+          "source": "event_type",
+          "eventType": "esp_failure_recovered",
+          "operator": "exists",
+          "value": "",
+          "required": true
+        },
+        {
+          "signal": "retry",
+          "source": "event_type",
+          "eventType": "esp_failure_retry_detected",
+          "operator": "exists",
+          "value": "",
+          "required": false
+        },
+        {
+          "signal": "category",
+          "source": "event_type",
+          "eventType": "esp_failure_recovered",
+          "dataField": "category",
+          "operator": "exists",
+          "value": "",
+          "required": false
+        },
+        {
+          "signal": "failedSubcategory",
+          "source": "event_type",
+          "eventType": "esp_failure_recovered",
+          "dataField": "failedSubcategory",
+          "operator": "exists",
+          "value": "",
+          "required": false
+        },
+        {
+          "signal": "likelyCulpritApps",
+          "source": "event_type",
+          "eventType": "esp_failure_advisory",
+          "dataField": "likelyCulpritApps",
+          "operator": "exists",
+          "value": "",
+          "required": false
+        },
+        {
+          "signal": "minutesSinceFailure",
+          "source": "event_type",
+          "eventType": "esp_failure_recovered",
+          "dataField": "minutesSinceFailure",
+          "operator": "exists",
+          "value": "",
+          "required": false
+        }
+      ],
+      "confidenceFactors": [
+        {
+          "signal": "retry",
+          "condition": "exists",
+          "weight": 10
+        },
+        {
+          "signal": "likelyCulpritApps",
+          "condition": "exists",
+          "weight": 5
+        }
+      ],
+      "explanation": "The Enrollment Status Page reported a **failure** in the `{{category}}` phase (`{{failedSubcategory}}` subcategory, most likely app(s): `{{likelyCulpritApps}}`) — and then **recovered**: the failed step left its failed state and completed successfully about `{{minutesSinceFailure}}` min later.\n\nThat pattern is consistent with the user pressing **'Try again'** on the ESP failure page (the profile allows failure-page actions; the agent cannot observe the click itself). The failure the user saw was real, but it did not stick — the ESP re-ran the step, it succeeded, and the enrollment continued.\n\nRead the session timeline as one arc: `esp_failure_advisory` (the failure, with the likely culprit app) → `esp_failure_retry_detected` (the retry) → `esp_failure_recovered` (the recovery). If this pattern repeats across devices for the same app, that app's install is flaky on first attempt — fix the app rather than the devices. Any literal `{{…}}` placeholder means that detail was not recorded for this session.",
+      "remediation": [
+        {
+          "title": "Make the first install attempt stick",
+          "steps": [
+            "Check the likely culprit app(s) (`{{likelyCulpritApps}}`) in Intune: an app that fails on the first ESP pass but succeeds on retry usually has a dependency/ordering or detection-timing problem.",
+            "If the app shows 'never started installing' in esp_failure_settle_started, verify its assignment and applicability rules — ESP counted it as required, but IME never processed it.",
+            "If the pattern repeats across the tenant, consider removing the app from the ESP blocking list until the first-attempt install is reliable — users are seeing an avoidable failure screen.",
+            "No device-side action is needed for this session: the failure recovered and the enrollment continued."
+          ]
+        }
+      ],
+      "tags": [
+        "esp",
+        "recovery",
+        "try-again",
+        "retry",
+        "continue-anyway",
+        "enrollment"
+      ]
+    },
     {
       "ruleId": "ANALYZE-ID-001",
       "title": "Expected Machine Certificate Not Found",
@@ -2178,10 +2282,10 @@
     {
       "ruleId": "ANALYZE-SEC-001",
       "title": "Secure Boot UEFI CA 2023 certificate not deployed",
-      "description": "Detects devices where the Windows UEFI CA 2023 certificate has not been deployed to the Secure Boot DB. The 2011 certificates expired in June 2026 — affected devices no longer receive Secure Boot security updates until the 2023 certificate is deployed.",
+      "description": "Detects devices where the Windows UEFI CA 2023 certificate has not been deployed to the Secure Boot DB. The 2011 certificates expired in June 2026 — affected devices no longer receive Secure Boot security updates until the 2023 certificate is deployed. Since v3 the agent reads the firmware db/KEK variables directly: when the firmware itself confirms the 2023 certificate, the rule is suppressed even if the Windows servicing status has not caught up yet.",
       "severity": "warning",
       "category": "security",
-      "version": "2.0.0",
+      "version": "3.0.0",
       "enabled": true,
       "baseConfidence": 70,
       "preconditions": [
@@ -2192,6 +2296,14 @@
           "operator": "equals",
           "value": "false",
           "description": "Skip on virtual machines — Secure Boot DB is host-controlled (Hyper-V/VMware/etc), the inside-the-VM UEFICA2023Status registry value is not the right indicator and not actionable for the VM admin."
+        },
+        {
+          "source": "event_data",
+          "eventType": "secureboot_status",
+          "dataField": "uefiCa2023FirmwareConfirmed",
+          "operator": "not_exists",
+          "value": "",
+          "description": "Skip when the firmware db itself confirms the Windows UEFI CA 2023 certificate — the marker is only emitted on positive firmware confirmation, so old agents (field absent) and unconfirmed devices keep evaluating the rule. The servicing registry status lags behind actual firmware state (OEM factory image, WinCS, manual deployment, or WU simply not run yet)."
         }
       ],
       "conditions": [
@@ -2230,6 +2342,24 @@
           "operator": "exists",
           "value": "",
           "required": false
+        },
+        {
+          "signal": "db_ca2023_firmware_missing",
+          "source": "event_data",
+          "eventType": "secureboot_status",
+          "dataField": "uefiDbHasWindowsUefiCa2023",
+          "operator": "equals",
+          "value": "false",
+          "required": false
+        },
+        {
+          "signal": "kek_2023_missing",
+          "source": "event_data",
+          "eventType": "secureboot_status",
+          "dataField": "uefiKekHasMicrosoftKek2kCa2023",
+          "operator": "equals",
+          "value": "false",
+          "required": false
         }
       ],
       "confidenceFactors": [
@@ -2242,9 +2372,19 @@
           "signal": "ca2023_error",
           "condition": "exists",
           "weight": 10
+        },
+        {
+          "signal": "db_ca2023_firmware_missing",
+          "condition": "exists",
+          "weight": 20
+        },
+        {
+          "signal": "kek_2023_missing",
+          "condition": "exists",
+          "weight": 10
         }
       ],
-      "explanation": "This device has Secure Boot enabled but the **Windows UEFI CA 2023** certificate has not been deployed to the Secure Boot DB.\n\nThe original Windows UEFI CA 2011 certificates **expired on June 27, 2026 — this deadline has passed**. The automatic pre-expiry rollout window is over: this device no longer receives Secure Boot security updates (DB/DBX) and cannot trust 2023-signed boot managers until the 2023 certificate is deployed. Deploying it now requires active remediation (Windows servicing opt-in and, on some models, an OEM firmware update) rather than waiting for an automatic update.\n\nCurrent UEFI CA 2023 status: `{{uefiCA2023Status}}`",
+      "explanation": "This device has Secure Boot enabled but the **Windows UEFI CA 2023** certificate has not been deployed to the Secure Boot DB.\n\nThe original Windows UEFI CA 2011 certificates **expired on June 27, 2026 — this deadline has passed**. The automatic pre-expiry rollout window is over: this device no longer receives Secure Boot security updates (DB/DBX) and cannot trust 2023-signed boot managers until the 2023 certificate is deployed. Deploying it now requires active remediation (Windows servicing opt-in and, on some models, an OEM firmware update) rather than waiting for an automatic update.\n\nOn devices running a current agent this finding is verified against the firmware itself: the agent reads the UEFI `db` signature database directly, and this warning is automatically suppressed when the firmware already contains the 2023 certificate — regardless of the Windows servicing status below.\n\nCurrent UEFI CA 2023 servicing status: `{{uefiCA2023Status}}`",
       "remediation": [
         {
           "title": "Deploy UEFI CA 2023 certificate now",
@@ -2253,7 +2393,7 @@
             "Use Intune policy to enable Secure Boot DB update (Windows UEFI CA 2023)",
             "Check with the device OEM whether a firmware update is required for the DB update to apply on this model",
             "Alternatively, use the WinCS CLI tool from Microsoft for manual deployment",
-            "Verify deployment: check registry HKLM\\SYSTEM\\CurrentControlSet\\Control\\SecureBoot\\Servicing\\UEFICA2023Status = 'Updated'",
+            "Verify deployment against the firmware directly: [Text.Encoding]::ASCII.GetString((Get-SecureBootUEFI -Name db).Bytes).Contains('Windows UEFI CA 2023') — this is authoritative; the registry value HKLM\\SYSTEM\\CurrentControlSet\\Control\\SecureBoot\\Servicing\\UEFICA2023Status = 'Updated' only reflects the Windows Update rollout",
             "After DB update: ensure the boot manager is updated to a 2023-signed version via monthly cumulative update"
           ]
         }

rules/guardrails.json

@@ -43,7 +43,8 @@
       "prefixes": [
         "SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Setup",
         "SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\OOBE",
-        "SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\Winlogon"
+        "SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\Winlogon",
+        "SOFTWARE\\Microsoft\\Windows\\Autopilot"
       ]
     },
     {

scripts/Bootstrap/Install-AutopilotMonitor-dev.ps1

@@ -1,366 +0,0 @@
-<#
-.SYNOPSIS
-    Bootstrap script to deploy and start the Autopilot Monitor agent. (DEV)
-
-.DESCRIPTION
-    Designed to be deployed via Intune as a PowerShell Script during Autopilot.
-    Runs very early in the enrollment process (first Intune action) and:
-      1. Runs pre-flight guards to skip productive devices and ghost re-installs.
-         An OOBE-relax exemption allows install when a single freshly-created profile
-         appears DURING OOBE (the "Windows Backup for Organizations" restore case).
-      2. Downloads the monitoring agent ZIP from Azure Blob Storage
-      3. Verifies integrity via SHA-256 hash from the version manifest (mandatory)
-      4. Extracts the agent into %ProgramData%\AutopilotMonitor\Agent
-      5. Runs the agent in --install mode (registers Scheduled Task, spawns the runtime)
-      6. Verifies the runtime process actually launched
-    Agent self-destructs when enrollment completes.
-
-    OOBE-relax flow (guards 2+3): a real user profile (or a real LastLoggedOnUser)
-    normally means "productive -> skip". Windows Backup for Organizations breaks that
-    by restoring settings and creating ONE profile while still in OOBE. We relax guards
-    2+3 ONLY when all three positives hold, and nothing else:
-      (a) the OS positively reports OOBE InProgress (Test-OobeInProgress), AND
-      (b) there is exactly ONE real user profile, AND
-      (c) that profile was created within $OobeProfileMaxAgeMinutes minutes.
-    Any miss keeps the original skip (SKIP-safe: we never install on uncertainty).
-
-.PARAMETER AgentDownloadUrl
-    URL to download the agent ZIP from. Defaults to the production blob; override only
-    for parallel lab/dev assignments that point at a separate pre-release ZIP.
-
-.PARAMETER VersionJsonName
-    Filename of the integrity manifest in the same blob container as the agent ZIP.
-    Defaults to "version.json"; override only for parallel lab/dev manifests.
-
-.PARAMETER MaxBootstrapWindowHours
-    Maximum device uptime (hours) within which the bootstrap is still considered
-    valid. Devices booted more than this many hours ago are skipped because we no
-    longer trust their OOBE state. Default: 12.
-
-.PARAMETER OobeProfileMaxAgeMinutes
-    Maximum age (minutes) of the single profile that may appear during OOBE for the
-    OOBE-relax exemption to apply. The restore->bootstrap gap is always minutes; an
-    older profile is treated as a productive device. Default: 15.
-
-.NOTES
-    - Agent is temporary and auto-removes after enrollment.
-    - All files live under C:\ProgramData\AutopilotMonitor (easy cleanup).
-    - One registry key remains after removal: HKLM\SOFTWARE\AutopilotMonitor\Deployed
-      (prevents ghost re-installs on re-Autopilot of the same device).
-    - Scheduled Task survives reboots during enrollment.
-    - OOBE detection uses Windows.System.Profile.SystemSetupInfo.OutOfBoxExperienceState.
-      Requires Windows 10, version 1809 (introduced in 10.0.17763.0). Older builds lack
-      the class -> Test-OobeInProgress returns $false -> original (skip) behaviour. Docs:
-      https://learn.microsoft.com/en-us/uwp/api/windows.system.profile.systemsetupinfo
-    - This script MUST remain pure ASCII (no Unicode/UTF-8 special chars).
-      PowerShell 5.1 (IME) reads scripts without BOM as ANSI, corrupting multi-byte chars.
-
-.CHANGELOG
-    2026-07-20  v2.2  Switched default download endpoint from the legacy blob
-                      (autopilotmonitor.blob.core.windows.net) to the Front Door alias
-                      https://download.autopilotmonitor.com/agent/ (route /agent/*).
-                      version.json is still derived from the same container.
-    2026-06-25  v2.1  OOBE-relax: detect genuine OOBE via WinRT
-                      SystemSetupInfo.OutOfBoxExperienceState and exempt guards 2+3 when a
-                      single freshly-created profile appears in OOBE (Windows Backup for
-                      Organizations). SKIP-safe when the API is absent (< 1809).
-                      Removed legacy Content-MD5 fallback; SHA-256 manifest verification is
-                      now mandatory (no hash -> bootstrap aborts, no unverified install).
-    2026-05-09  v2.0  Generic bootstrap: agent owns its own defaults (e.g. 600 s
-                      TenantId-wait), so the script only calls `--install` plain.
-                      Hardened post-install with a 10 s runtime-process verify.
-    2026-04-09  v1.1  Introduced explicit script version, logged on startup.
-    2026-03-31        Replaced OS age + MDM pre-flight checks with multi-signal guard
-                      (registry deployment marker, WMI/filesystem user profile, last
-                      logged-on user, 12 h bootstrap window).
-    2026-03-30        Fixed non-ASCII characters that broke parsing under PowerShell 5.1.
-    2026-03-29        Hardened integrity check: SHA-256 verification via version.json.
-    2026-02-13        Simplified bootstrapper, introduced --install parameter for agent.
-    2026-02-12        Robust download with integrity check (Content-MD5), boot time support,
-                      pre-flight check to skip if agent already installed.
-    2026-02-05        Initial version.
-#>
-
-[CmdletBinding()]
-param(
-    [Parameter(Mandatory = $false)]
-    [string]$AgentDownloadUrl = "https://download.autopilotmonitor.com/agent/AutopilotMonitor-Agent.zip",
-
-    [Parameter(Mandatory = $false)]
-    [string]$VersionJsonName = "version.json",
-
-    [Parameter(Mandatory = $false)]
-    [int]$MaxBootstrapWindowHours = 12,
-
-    [Parameter(Mandatory = $false)]
-    [int]$OobeProfileMaxAgeMinutes = 15
-)
-
-# Script version (bump on meaningful changes; see .CHANGELOG above)
-$ScriptVersion = "2.2"
-
-# Configuration - Everything in ProgramData for easy cleanup
-$AgentBasePath = "$env:ProgramData\AutopilotMonitor"
-$AgentBinPath = "$AgentBasePath\Agent"
-$AgentLogPath = "$AgentBasePath\Logs"
-$LogFile = "$AgentLogPath\bootstrap_agent.log"
-
-New-Item -Path $AgentBasePath -ItemType Directory -Force -ErrorAction SilentlyContinue | Out-Null
-New-Item -Path $AgentBinPath -ItemType Directory -Force -ErrorAction SilentlyContinue | Out-Null
-New-Item -Path $AgentLogPath -ItemType Directory -Force -ErrorAction SilentlyContinue | Out-Null
-
-function Write-Log {
-    param([string]$Message)
-    $timestamp = Get-Date -Format "yyyy-MM-dd HH:mm:ss"
-    $logMessage = "[$timestamp] $Message"
-    Write-Output $logMessage
-    Add-Content -Path $LogFile -Value $logMessage -ErrorAction SilentlyContinue
-}
-
-# Positive OOBE check via the documented WinRT API
-# Windows.System.Profile.SystemSetupInfo.OutOfBoxExperienceState.
-# Returns $true ONLY when the OS reports InProgress. Any other state (Completed/NotStarted),
-# an older OS without the class (< Win10 1809 / 10.0.17763.0), or any error returns $false
-# -> SKIP-safe (we never relax a guard on uncertainty).
-# Docs: https://learn.microsoft.com/en-us/uwp/api/windows.system.profile.systemsetupinfo
-function Test-OobeInProgress {
-    try {
-        $null = [Windows.System.Profile.SystemSetupInfo, Windows.System.Profile, ContentType = WindowsRuntime]
-        return ([Windows.System.Profile.SystemSetupInfo]::OutOfBoxExperienceState).ToString() -eq 'InProgress'
-    }
-    catch {
-        return $false
-    }
-}
-
-try {
-    Write-Log "===== Autopilot Monitor Bootstrap Started ====="
-    Write-Log "Bootstrap script version: v$ScriptVersion"
-
-    # Guard 1: Agent was already deployed on this device (registry marker survives self-destruct)
-    $deployed = (Get-ItemProperty -Path 'HKLM:\SOFTWARE\AutopilotMonitor' -Name 'Deployed' -ErrorAction SilentlyContinue).Deployed
-    if ($deployed) {
-        Write-Log "SKIP: Agent was previously deployed at $deployed."
-        exit 0
-    }
-
-    # Collect real (non-special) user profiles as full paths (WMI Special flag + filesystem).
-    $excludePattern = '^(defaultuser\d*|Public|Default( User)?|All Users|WDAGUtilityAccount)$'
-
-    # NOTE: the outer @() is required. Without it the trailing Where/Select pipeline
-    # unwraps a single result back to a scalar string, so $profilePaths[0] would index
-    # into the string and return its first char ('C') instead of the full path.
-    $profilePaths = @(
-        @(
-            try {
-                Get-CimInstance Win32_UserProfile -ErrorAction Stop |
-                    Where-Object { -not $_.Special -and $_.LocalPath -like 'C:\Users\*' } |
-                    ForEach-Object { $_.LocalPath }
-            } catch { Write-Log "INFO: WMI profile query failed, continuing with filesystem check." }
-
-            (Get-ChildItem 'C:\Users' -Directory -ErrorAction SilentlyContinue).FullName
-        ) | Where-Object { $_ -and (Split-Path $_ -Leaf) -notmatch $excludePattern } |
-            Select-Object -Unique
-    )
-
-    # OOBE-relax: the ONLY exemption to guards 2+3. Matches exactly the Windows Backup for
-    # Organizations restore (one user signs in + restores DURING OOBE). All three must hold:
-    #   OOBE InProgress  AND  exactly one profile  AND  that profile created < N minutes ago.
-    $oobeRelax = $false
-    $oobeInProgress = Test-OobeInProgress
-    if ($profilePaths.Count -eq 1 -and $oobeInProgress) {
-        try {
-            $created = (Get-Item -LiteralPath $profilePaths[0] -Force -ErrorAction Stop).CreationTimeUtc
-            $ageMin = ((Get-Date).ToUniversalTime() - $created).TotalMinutes
-            if ($ageMin -ge 0 -and $ageMin -lt $OobeProfileMaxAgeMinutes) {
-                $oobeRelax = $true
-                Write-Log ("OOBE-relax active: OOBE InProgress + single profile created {0:N1}min ago (< {1}min). Guards 2+3 relaxed (Windows Backup restore case)." -f $ageMin, $OobeProfileMaxAgeMinutes)
-            } else {
-                Write-Log ("OOBE-relax NOT applied: OOBE InProgress + single profile '{0}', but profile created {1:N1}min ago (created {2:u}) is outside the [0, {3})min window." -f (Split-Path $profilePaths[0] -Leaf), $ageMin, $created, $OobeProfileMaxAgeMinutes)
-            }
-        } catch { Write-Log "INFO: profile age check failed; OOBE-relax not applied. $($_.Exception.Message)" }
-    } elseif ($profilePaths.Count -eq 1 -and -not $oobeInProgress) {
-        Write-Log "OOBE-relax NOT applied: single profile present but OutOfBoxExperienceState != InProgress (OOBE already finished / not detectable)."
-    } elseif ($profilePaths.Count -gt 1) {
-        Write-Log ("OOBE-relax NOT applied: {0} real profiles present (relax requires exactly one)." -f $profilePaths.Count)
-    }
-
-    # Guard 2: No real user profile should exist yet (primary productive-device guard),
-    # unless the OOBE-relax signature holds.
-    if ($profilePaths.Count -gt 0 -and -not $oobeRelax) {
-        $details = (($profilePaths | ForEach-Object {
-            $leaf = Split-Path $_ -Leaf
-            try {
-                $c = (Get-Item -LiteralPath $_ -Force -ErrorAction Stop).CreationTimeUtc
-                "{0} (created {1:u}, {2:N1}min ago)" -f $leaf, $c, ((Get-Date).ToUniversalTime() - $c).TotalMinutes
-            } catch { "$leaf (age unknown)" }
-        }) | Select-Object -First 3) -join '; '
-        Write-Log "SKIP: Real user profile(s) found ($details). OOBE InProgress=$oobeInProgress. Device appears productive."
-        exit 0
-    }
-
-    # Guard 3: LastLoggedOnUser - during Device ESP no real user has logged on yet
-    # (same OOBE-relax exemption: the restoring user signs in during OOBE).
-    $lastLoggedOnUser = (Get-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI' -Name 'LastLoggedOnUser' -EA SilentlyContinue).LastLoggedOnUser
-    if ($lastLoggedOnUser -and $lastLoggedOnUser -notmatch 'defaultuser\d*' -and -not $oobeRelax) {
-        Write-Log "SKIP: LastLoggedOnUser found ($lastLoggedOnUser). Device appears productive."
-        exit 0
-    }
-
-    # Guard 4: Bootstrap window check - device uptime must be within accepted OOBE window.
-    # Sleep/standby does not reset uptime, only real boot/restart does.
-    $lastBoot = (Get-CimInstance Win32_OperatingSystem).LastBootUpTime
-    $uptimeHours = ((Get-Date) - $lastBoot).TotalHours
-    Write-Log "Device uptime: $([int]$uptimeHours)h (last boot: $lastBoot)"
-    if ($uptimeHours -gt $MaxBootstrapWindowHours) {
-        Write-Log "SKIP: Device uptime is $([int]$uptimeHours)h. OOBE state is older than accepted bootstrap window of ${MaxBootstrapWindowHours}h."
-        exit 0
-    }
-
-    # Guard 5: Is the agent already installed? (leftover from previous run)
-    if (Test-Path $AgentBinPath) {
-        $existingAgent = Get-ChildItem -Path $AgentBinPath -Filter "AutopilotMonitor.Agent.exe" -ErrorAction SilentlyContinue
-        if ($existingAgent) {
-            Write-Log "SKIP: Agent already installed at $($existingAgent.FullName)."
-            exit 0
-        }
-    }
-
-    Write-Log "Pre-flight checks passed -- no prior deployment, no productive-device signals, within bootstrap window (oobeRelax=$oobeRelax)"
-
-    # Download and extract agent binaries
-    $agentExePath = Join-Path $AgentBinPath "AutopilotMonitor.Agent.exe"
-
-    if (Test-Path $agentExePath) {
-        Write-Log "Agent already installed at $agentExePath"
-    }
-    else {
-        Write-Log "Downloading agent from $AgentDownloadUrl..."
-
-        try {
-            # Derive manifest URL from the agent download URL (same blob container)
-            $versionJsonUrl = $AgentDownloadUrl -replace '[^/]+$', $VersionJsonName
-            $expectedSha256 = $null
-            $manifestAttempts = 3
-            $manifestDelays = @(1, 2)   # short backoff between attempts; do not block enrollment
-
-            for ($attempt = 1; $attempt -le $manifestAttempts; $attempt++) {
-                try {
-                    Write-Log "Fetching $VersionJsonName (attempt ${attempt}/${manifestAttempts}) from $versionJsonUrl for integrity verification..."
-                    $versionJsonResponse = Invoke-RestMethod -Uri $versionJsonUrl -UseBasicParsing -TimeoutSec 5 -ErrorAction Stop
-                    if ($versionJsonResponse.sha256) {
-                        $expectedSha256 = $versionJsonResponse.sha256.ToLowerInvariant()
-                        Write-Log "SHA-256 hash from manifest: $expectedSha256 (version: $($versionJsonResponse.version))"
-                    } else {
-                        Write-Log "WARNING: Manifest has no sha256 field - integrity cannot be verified."
-                    }
-                    break   # manifest reached (with or without hash); retrying would not help
-                }
-                catch {
-                    Write-Log "WARNING: Could not fetch integrity manifest (attempt $attempt): $($_.Exception.Message)"
-                    if ($attempt -lt $manifestAttempts) {
-                        Start-Sleep -Seconds $manifestDelays[$attempt - 1]
-                    }
-                }
-            }
-
-            $zipPath = Join-Path $env:TEMP "AutopilotMonitor-Agent.zip"
-            $maxDownloadAttempts = 3
-            $downloadAttempt = 0
-
-            do {
-                $downloadAttempt++
-                try {
-                    Write-Log "Download attempt ${downloadAttempt}/${maxDownloadAttempts}"
-                    Invoke-WebRequest `
-                        -Uri $AgentDownloadUrl `
-                        -OutFile $zipPath `
-                        -UseBasicParsing `
-                        -TimeoutSec 30 `
-                        -ErrorAction Stop
-                    Write-Log "Downloaded agent to $zipPath"
-                    break
-                }
-                catch {
-                    if ($downloadAttempt -ge $maxDownloadAttempts) {
-                        throw
-                    }
-
-                    $retryDelaysInSeconds = @(2, 4, 8)
-                    $retryDelaySeconds = $retryDelaysInSeconds[$downloadAttempt - 1]
-                    Write-Log "Download failed (attempt $downloadAttempt): $($_.Exception.Message). Retrying in ${retryDelaySeconds}s..."
-                    Start-Sleep -Seconds $retryDelaySeconds
-                }
-            } while ($downloadAttempt -lt $maxDownloadAttempts)
-
-            # SHA-256 from the version manifest is the only accepted integrity proof.
-            # No hash -> refuse to install an unverified ZIP (SKIP-safe security posture).
-            if (-not $expectedSha256) {
-                throw "No SHA-256 hash available from manifest - refusing to install unverified agent ZIP."
-            }
-            $actualSha256 = (Get-FileHash $zipPath -Algorithm SHA256).Hash.ToLowerInvariant()
-            Write-Log "Validating SHA-256 hash against manifest"
-            if ($actualSha256 -ne $expectedSha256) {
-                throw "SHA-256 integrity check FAILED. Expected='$expectedSha256', Actual='$actualSha256'. Download may be tampered or corrupted."
-            }
-            Write-Log "SHA-256 integrity check passed"
-
-            Expand-Archive -Path $zipPath -DestinationPath $AgentBinPath -Force
-            Write-Log "Extracted agent to $AgentBinPath"
-
-            Remove-Item $zipPath -Force -ErrorAction SilentlyContinue
-            Write-Log "Cleaned up temporary files"
-
-            if (-not (Test-Path $agentExePath)) {
-                throw "Agent executable not found after extraction at $agentExePath"
-            }
-
-            Write-Log "Agent installation completed successfully"
-        }
-        catch {
-            Write-Log "ERROR downloading/extracting agent: $($_.Exception.Message)"
-            throw
-        }
-    }
-
-    Write-Log "Calling agent install mode (--install)..."
-    & $agentExePath --install
-    $installExitCode = $LASTEXITCODE
-    if ($installExitCode -ne 0) {
-        throw "Agent install failed with exit code $installExitCode"
-    }
-    Write-Log "Agent install mode completed successfully"
-
-    $runtimeProcessName = 'AutopilotMonitor.Agent'
-    $verifyTimeoutSec = 10
-    $verifyDeadline = (Get-Date).AddSeconds($verifyTimeoutSec)
-    $runtimeProc = $null
-    while ((Get-Date) -lt $verifyDeadline) {
-        $runtimeProc = Get-Process -Name $runtimeProcessName -ErrorAction SilentlyContinue | Select-Object -First 1
-        if ($null -ne $runtimeProc) { break }
-        Start-Sleep -Milliseconds 500
-    }
-    if ($null -ne $runtimeProc) {
-        $startedUtc = 'unavailable'
-        try { $startedUtc = $runtimeProc.StartTime.ToUniversalTime().ToString('o') } catch { }
-        Write-Log ("Runtime process verified: name={0}.exe pid={1} startedUtc={2}" -f $runtimeProcessName, $runtimeProc.Id, $startedUtc)
-    } else {
-        Write-Log ("WARNING: Runtime process verification FAILED. Agent --install reported success but no '{0}.exe' process appeared within {1}s. Likely silent block (AV/EDR, AppLocker/WDAC) of the runtime launch. Agent should still come up at next boot via the BootTrigger task. Check Event Viewer > Microsoft > Windows > TaskScheduler/Operational and AV/EDR logs for '{0}.exe'." -f $runtimeProcessName, $verifyTimeoutSec)
-    }
-
-    Write-Log "===== Bootstrap Completed Successfully ====="
-
-    exit 0
-}
-catch {
-    Write-Log "===== Bootstrap FAILED ====="
-    Write-Log "ERROR: $($_.Exception.Message)"
-    Write-Log "Stack trace: $($_.ScriptStackTrace)"
-    Write-Log "Please check log file: $LogFile"
-
-    $errMsg = "AutopilotMonitor bootstrap failed: $($_.Exception.Message)"
-    if ($errMsg.Length -gt 2048) { $errMsg = $errMsg.Substring(0, 1045) + '...' }
-    [Console]::Error.WriteLine($errMsg)
-
-    exit 1
-}

scripts/Bootstrap/Install-AutopilotMonitor.ps1

@@ -5,18 +5,28 @@
 .DESCRIPTION
     Designed to be deployed via Intune as a PowerShell Script during Autopilot.
     Runs very early in the enrollment process (first Intune action) and:
-      1. Runs five pre-flight guards to skip productive devices and ghost re-installs
+      1. Runs pre-flight guards to skip productive devices and ghost re-installs.
+         An OOBE-relax exemption allows install when a single freshly-created profile
+         appears DURING OOBE (the "Windows Backup for Organizations" restore case).
       2. Downloads the monitoring agent ZIP from Azure Blob Storage
-      3. Verifies integrity via SHA-256 hash from the version manifest
-         (legacy fallback: Content-MD5 header from the blob response)
+      3. Verifies integrity via SHA-256 hash from the version manifest (mandatory)
       4. Extracts the agent into %ProgramData%\AutopilotMonitor\Agent
       5. Runs the agent in --install mode (registers Scheduled Task, spawns the runtime)
       6. Verifies the runtime process actually launched
     Agent self-destructs when enrollment completes.
 
+    OOBE-relax flow (guards 2+3): a real user profile (or a real LastLoggedOnUser)
+    normally means "productive -> skip". Windows Backup for Organizations breaks that
+    by restoring settings and creating ONE profile while still in OOBE. We relax guards
+    2+3 ONLY when all three positives hold, and nothing else:
+      (a) the OS positively reports OOBE InProgress (Test-OobeInProgress), AND
+      (b) there is exactly ONE real user profile, AND
+      (c) that profile was created within $OobeProfileMaxAgeMinutes minutes.
+    Any miss keeps the original skip (SKIP-safe: we never install on uncertainty).
+
 .PARAMETER AgentDownloadUrl
-    URL to download the agent ZIP from. Defaults to the production blob; override only
-    for parallel lab/dev assignments that point at a separate pre-release ZIP.
+    URL to download the agent ZIP from. Defaults to the production download endpoint;
+    override only for parallel lab/dev assignments that point at a separate pre-release ZIP.
 
 .PARAMETER VersionJsonName
     Filename of the integrity manifest in the same blob container as the agent ZIP.
@@ -27,16 +37,35 @@
     valid. Devices booted more than this many hours ago are skipped because we no
     longer trust their OOBE state. Default: 12.
 
+.PARAMETER OobeProfileMaxAgeMinutes
+    Maximum age (minutes) of the single profile that may appear during OOBE for the
+    OOBE-relax exemption to apply. The restore->bootstrap gap is always minutes; an
+    older profile is treated as a productive device. Default: 15.
+
 .NOTES
     - Agent is temporary and auto-removes after enrollment.
     - All files live under C:\ProgramData\AutopilotMonitor (easy cleanup).
     - One registry key remains after removal: HKLM\SOFTWARE\AutopilotMonitor\Deployed
       (prevents ghost re-installs on re-Autopilot of the same device).
     - Scheduled Task survives reboots during enrollment.
+    - OOBE detection uses Windows.System.Profile.SystemSetupInfo.OutOfBoxExperienceState.
+      Requires Windows 10, version 1809 (introduced in 10.0.17763.0). Older builds lack
+      the class -> Test-OobeInProgress returns $false -> original (skip) behaviour. Docs:
+      https://learn.microsoft.com/en-us/uwp/api/windows.system.profile.systemsetupinfo
     - This script MUST remain pure ASCII (no Unicode/UTF-8 special chars).
       PowerShell 5.1 (IME) reads scripts without BOM as ANSI, corrupting multi-byte chars.
 
 .CHANGELOG
+    2026-07-20  v2.2  Switched default download endpoint from the legacy blob
+                      (autopilotmonitor.blob.core.windows.net) to the Front Door alias
+                      https://download.autopilotmonitor.com/agent/ (route /agent/*).
+                      version.json is still derived from the same container.
+    2026-06-25  v2.1  OOBE-relax: detect genuine OOBE via WinRT
+                      SystemSetupInfo.OutOfBoxExperienceState and exempt guards 2+3 when a
+                      single freshly-created profile appears in OOBE (Windows Backup for
+                      Organizations). SKIP-safe when the API is absent (< 1809).
+                      Removed legacy Content-MD5 fallback; SHA-256 manifest verification is
+                      now mandatory (no hash -> bootstrap aborts, no unverified install).
     2026-05-09  v2.0  Generic bootstrap: agent owns its own defaults (e.g. 600 s
                       TenantId-wait), so the script only calls `--install` plain.
                       Hardened post-install with a 10 s runtime-process verify.
@@ -55,17 +84,20 @@
 [CmdletBinding()]
 param(
     [Parameter(Mandatory = $false)]
-    [string]$AgentDownloadUrl = "https://autopilotmonitor.blob.core.windows.net/agent/AutopilotMonitor-Agent.zip",
+    [string]$AgentDownloadUrl = "https://download.autopilotmonitor.com/agent/AutopilotMonitor-Agent.zip",
 
     [Parameter(Mandatory = $false)]
     [string]$VersionJsonName = "version.json",
 
     [Parameter(Mandatory = $false)]
-    [int]$MaxBootstrapWindowHours = 12
+    [int]$MaxBootstrapWindowHours = 12,
+
+    [Parameter(Mandatory = $false)]
+    [int]$OobeProfileMaxAgeMinutes = 15
 )
 
 # Script version (bump on meaningful changes; see .CHANGELOG above)
-$ScriptVersion = "2.0"
+$ScriptVersion = "2.2"
 
 # Configuration - Everything in ProgramData for easy cleanup
 $AgentBasePath = "$env:ProgramData\AutopilotMonitor"
@@ -85,26 +117,19 @@ function Write-Log {
     Add-Content -Path $LogFile -Value $logMessage -ErrorAction SilentlyContinue
 }
 
-function Get-FileMd5Base64 {
-    param(
-        [Parameter(Mandatory = $true)]
-        [string]$Path
-    )
-
-    $md5 = [System.Security.Cryptography.MD5]::Create()
+# Positive OOBE check via the documented WinRT API
+# Windows.System.Profile.SystemSetupInfo.OutOfBoxExperienceState.
+# Returns $true ONLY when the OS reports InProgress. Any other state (Completed/NotStarted),
+# an older OS without the class (< Win10 1809 / 10.0.17763.0), or any error returns $false
+# -> SKIP-safe (we never relax a guard on uncertainty).
+# Docs: https://learn.microsoft.com/en-us/uwp/api/windows.system.profile.systemsetupinfo
+function Test-OobeInProgress {
     try {
-        $stream = [System.IO.File]::OpenRead($Path)
-        try {
-            $hashBytes = $md5.ComputeHash($stream)
-        }
-        finally {
-            $stream.Dispose()
-        }
-
-        return [Convert]::ToBase64String($hashBytes)
+        $null = [Windows.System.Profile.SystemSetupInfo, Windows.System.Profile, ContentType = WindowsRuntime]
+        return ([Windows.System.Profile.SystemSetupInfo]::OutOfBoxExperienceState).ToString() -eq 'InProgress'
     }
-    finally {
-        $md5.Dispose()
+    catch {
+        return $false
     }
 }
 
@@ -119,30 +144,65 @@ try {
         exit 0
     }
 
-    # Guard 2: No real user profile should exist yet (primary productive-device guard).
-    # Combines WMI (Win32_UserProfile.Special flag) and filesystem for maximum reliability.
-    $excludePattern = '^(defaultuser\d*|Public|Default( User)?|All Users)$'
+    # Collect real (non-special) user profiles as full paths (WMI Special flag + filesystem).
+    $excludePattern = '^(defaultuser\d*|Public|Default( User)?|All Users|WDAGUtilityAccount)$'
 
-    $profileNames = @(
+    # NOTE: the outer @() is required. Without it the trailing Where/Select pipeline
+    # unwraps a single result back to a scalar string, so $profilePaths[0] would index
+    # into the string and return its first char ('C') instead of the full path.
+    $profilePaths = @(
+        @(
+            try {
+                Get-CimInstance Win32_UserProfile -ErrorAction Stop |
+                    Where-Object { -not $_.Special -and $_.LocalPath -like 'C:\Users\*' } |
+                    ForEach-Object { $_.LocalPath }
+            } catch { Write-Log "INFO: WMI profile query failed, continuing with filesystem check." }
+
+            (Get-ChildItem 'C:\Users' -Directory -ErrorAction SilentlyContinue).FullName
+        ) | Where-Object { $_ -and (Split-Path $_ -Leaf) -notmatch $excludePattern } |
+            Select-Object -Unique
+    )
+
+    # OOBE-relax: the ONLY exemption to guards 2+3. Matches exactly the Windows Backup for
+    # Organizations restore (one user signs in + restores DURING OOBE). All three must hold:
+    #   OOBE InProgress  AND  exactly one profile  AND  that profile created < N minutes ago.
+    $oobeRelax = $false
+    $oobeInProgress = Test-OobeInProgress
+    if ($profilePaths.Count -eq 1 -and $oobeInProgress) {
         try {
-            Get-CimInstance Win32_UserProfile -ErrorAction Stop |
-                Where-Object { -not $_.Special -and $_.LocalPath -like 'C:\Users\*' } |
-                ForEach-Object { Split-Path $_.LocalPath -Leaf }
-        } catch { Write-Log "INFO: WMI profile query failed, continuing with filesystem check." }
+            $created = (Get-Item -LiteralPath $profilePaths[0] -Force -ErrorAction Stop).CreationTimeUtc
+            $ageMin = ((Get-Date).ToUniversalTime() - $created).TotalMinutes
+            if ($ageMin -ge 0 -and $ageMin -lt $OobeProfileMaxAgeMinutes) {
+                $oobeRelax = $true
+                Write-Log ("OOBE-relax active: OOBE InProgress + single profile created {0:N1}min ago (< {1}min). Guards 2+3 relaxed (Windows Backup restore case)." -f $ageMin, $OobeProfileMaxAgeMinutes)
+            } else {
+                Write-Log ("OOBE-relax NOT applied: OOBE InProgress + single profile '{0}', but profile created {1:N1}min ago (created {2:u}) is outside the [0, {3})min window." -f (Split-Path $profilePaths[0] -Leaf), $ageMin, $created, $OobeProfileMaxAgeMinutes)
+            }
+        } catch { Write-Log "INFO: profile age check failed; OOBE-relax not applied. $($_.Exception.Message)" }
+    } elseif ($profilePaths.Count -eq 1 -and -not $oobeInProgress) {
+        Write-Log "OOBE-relax NOT applied: single profile present but OutOfBoxExperienceState != InProgress (OOBE already finished / not detectable)."
+    } elseif ($profilePaths.Count -gt 1) {
+        Write-Log ("OOBE-relax NOT applied: {0} real profiles present (relax requires exactly one)." -f $profilePaths.Count)
+    }
 
-        (Get-ChildItem 'C:\Users' -Directory -ErrorAction SilentlyContinue).Name
-    ) | Where-Object { $_ -and $_ -notmatch $excludePattern } |
-        Select-Object -Unique
-
-    if ($profileNames) {
-        $names = ($profileNames | Select-Object -First 3) -join ', '
-        Write-Log "SKIP: Real user profile(s) found ($names). Device appears productive."
+    # Guard 2: No real user profile should exist yet (primary productive-device guard),
+    # unless the OOBE-relax signature holds.
+    if ($profilePaths.Count -gt 0 -and -not $oobeRelax) {
+        $details = (($profilePaths | ForEach-Object {
+            $leaf = Split-Path $_ -Leaf
+            try {
+                $c = (Get-Item -LiteralPath $_ -Force -ErrorAction Stop).CreationTimeUtc
+                "{0} (created {1:u}, {2:N1}min ago)" -f $leaf, $c, ((Get-Date).ToUniversalTime() - $c).TotalMinutes
+            } catch { "$leaf (age unknown)" }
+        }) | Select-Object -First 3) -join '; '
+        Write-Log "SKIP: Real user profile(s) found ($details). OOBE InProgress=$oobeInProgress. Device appears productive."
         exit 0
     }
 
-    # Guard 3: LastLoggedOnUser - during Device ESP no real user has logged on yet.
+    # Guard 3: LastLoggedOnUser - during Device ESP no real user has logged on yet
+    # (same OOBE-relax exemption: the restoring user signs in during OOBE).
     $lastLoggedOnUser = (Get-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI' -Name 'LastLoggedOnUser' -EA SilentlyContinue).LastLoggedOnUser
-    if ($lastLoggedOnUser -and $lastLoggedOnUser -notmatch 'defaultuser\d*') {
+    if ($lastLoggedOnUser -and $lastLoggedOnUser -notmatch 'defaultuser\d*' -and -not $oobeRelax) {
         Write-Log "SKIP: LastLoggedOnUser found ($lastLoggedOnUser). Device appears productive."
         exit 0
     }
@@ -166,7 +226,7 @@ try {
         }
     }
 
-    Write-Log "Pre-flight checks passed -- no prior deployment, no real user profiles, no logged-on user, within bootstrap window"
+    Write-Log "Pre-flight checks passed -- no prior deployment, no productive-device signals, within bootstrap window (oobeRelax=$oobeRelax)"
 
     # Download and extract agent binaries
     $agentExePath = Join-Path $AgentBinPath "AutopilotMonitor.Agent.exe"
@@ -181,38 +241,47 @@ try {
             # Derive manifest URL from the agent download URL (same blob container)
             $versionJsonUrl = $AgentDownloadUrl -replace '[^/]+$', $VersionJsonName
             $expectedSha256 = $null
+            $manifestAttempts = 3
+            $manifestDelays = @(1, 2)   # short backoff between attempts; do not block enrollment
 
-            try {
-                Write-Log "Fetching $VersionJsonName from $versionJsonUrl for integrity verification..."
-                $versionJsonResponse = Invoke-RestMethod -Uri $versionJsonUrl -UseBasicParsing -TimeoutSec 5 -ErrorAction Stop
-                if ($versionJsonResponse.sha256) {
-                    $expectedSha256 = $versionJsonResponse.sha256.ToLowerInvariant()
-                    Write-Log "SHA-256 hash from manifest: $expectedSha256 (version: $($versionJsonResponse.version))"
-                } else {
-                    Write-Log "Manifest has no sha256 field - falling back to legacy MD5 check (older build)"
+            for ($attempt = 1; $attempt -le $manifestAttempts; $attempt++) {
+                try {
+                    Write-Log "Fetching $VersionJsonName (attempt ${attempt}/${manifestAttempts}) from $versionJsonUrl for integrity verification..."
+                    $versionJsonResponse = Invoke-RestMethod -Uri $versionJsonUrl -UseBasicParsing -TimeoutSec 5 -ErrorAction Stop
+                    if ($versionJsonResponse.sha256) {
+                        $expectedSha256 = $versionJsonResponse.sha256.ToLowerInvariant()
+                        Write-Log "SHA-256 hash from manifest: $expectedSha256 (version: $($versionJsonResponse.version))"
+                    } else {
+                        Write-Log "WARNING: Manifest has no sha256 field - integrity cannot be verified."
+                    }
+                    break   # manifest reached (with or without hash); retrying would not help
+                }
+                catch {
+                    Write-Log "WARNING: Could not fetch integrity manifest (attempt $attempt): $($_.Exception.Message)"
+                    if ($attempt -lt $manifestAttempts) {
+                        Start-Sleep -Seconds $manifestDelays[$attempt - 1]
+                    }
                 }
-            }
-            catch {
-                Write-Log "WARNING: Could not fetch manifest - falling back to legacy MD5 check: $($_.Exception.Message)"
             }
 
             $zipPath = Join-Path $env:TEMP "AutopilotMonitor-Agent.zip"
             $maxDownloadAttempts = 3
             $downloadAttempt = 0
-            $downloadResponse = $null
 
             do {
                 $downloadAttempt++
                 try {
                     Write-Log "Download attempt ${downloadAttempt}/${maxDownloadAttempts}"
-                    $downloadResponse = Invoke-WebRequest `
+                    $downloadStopwatch = [System.Diagnostics.Stopwatch]::StartNew()
+                    Invoke-WebRequest `
                         -Uri $AgentDownloadUrl `
                         -OutFile $zipPath `
                         -UseBasicParsing `
                         -TimeoutSec 30 `
-                        -ErrorAction Stop `
-                        -PassThru
-                    Write-Log "Downloaded agent to $zipPath"
+                        -ErrorAction Stop
+                    $downloadStopwatch.Stop()
+                    $downloadSeconds = [math]::Round($downloadStopwatch.Elapsed.TotalSeconds, 1)
+                    Write-Log "Downloaded agent to $zipPath (took ${downloadSeconds}s)"
                     break
                 }
                 catch {
@@ -227,29 +296,17 @@ try {
                 }
             } while ($downloadAttempt -lt $maxDownloadAttempts)
 
-            if ($expectedSha256) {
-                $actualSha256 = (Get-FileHash $zipPath -Algorithm SHA256).Hash.ToLowerInvariant()
-                Write-Log "Validating SHA-256 hash against manifest"
-                if ($actualSha256 -ne $expectedSha256) {
-                    throw "SHA-256 integrity check FAILED. Expected='$expectedSha256', Actual='$actualSha256'. Download may be tampered or corrupted."
-                }
-                Write-Log "SHA-256 integrity check passed"
+            # SHA-256 from the version manifest is the only accepted integrity proof.
+            # No hash -> refuse to install an unverified ZIP (SKIP-safe security posture).
+            if (-not $expectedSha256) {
+                throw "No SHA-256 hash available from manifest - refusing to install unverified agent ZIP."
             }
-            else {
-                $expectedMd5Header = $downloadResponse.Headers["Content-MD5"]
-                $expectedMd5 = if ($expectedMd5Header -is [System.Array]) { "$($expectedMd5Header[0])".Trim() } else { "$expectedMd5Header".Trim() }
-                if ($expectedMd5 -notmatch '\S') {
-                    Write-Log "WARNING: No SHA-256 and no Content-MD5 header - skipping integrity validation"
-                }
-                else {
-                    $actualMd5 = Get-FileMd5Base64 -Path $zipPath
-                    Write-Log "Validating Content-MD5 header against downloaded ZIP"
-                    if ($actualMd5 -ne $expectedMd5) {
-                        throw "MD5 integrity check failed. Expected (Content-MD5)='$expectedMd5', Actual='$actualMd5'"
-                    }
-                    Write-Log "MD5 integrity check passed"
-                }
+            $actualSha256 = (Get-FileHash $zipPath -Algorithm SHA256).Hash.ToLowerInvariant()
+            Write-Log "Validating SHA-256 hash against manifest"
+            if ($actualSha256 -ne $expectedSha256) {
+                throw "SHA-256 integrity check FAILED. Expected='$expectedSha256', Actual='$actualSha256'. Download may be tampered or corrupted."
             }
+            Write-Log "SHA-256 integrity check passed"
 
             Expand-Archive -Path $zipPath -DestinationPath $AgentBinPath -Force
             Write-Log "Extracted agent to $AgentBinPath"

scripts/Bootstrap/Test-ShouldBootstrapAgent-dev.ps1

@@ -1,213 +0,0 @@
-# Autopilot Monitor Bootstrap Guard Test (DEV)
-# Dry-run only: does not exit, does not install, only reports what WOULD happen.
-# Mirrors Install-AutopilotMonitor-dev.ps1 incl. the OOBE-relax exemption for the
-# "Windows Backup for Organizations" restore case (guards 2+3).
-
-param(
-    [string]$AgentBinPath = 'C:\ProgramData\AutopilotMonitor\Agent',
-    [int]$OobeProfileMaxAgeMinutes = 15
-)
-
-$ErrorActionPreference = 'SilentlyContinue'
-
-function Write-Step {
-    param(
-        [string]$Status,
-        [string]$Message
-    )
-
-    $prefix = switch ($Status) {
-        'PASS' { '[PASS]' }
-        'SKIP' { '[SKIP]' }
-        'WARN' { '[WARN]' }
-        'INFO' { '[INFO]' }
-        default { '[....]' }
-    }
-
-    Write-Host "$prefix $Message"
-}
-
-function Get-RegistryValueSafe {
-    param(
-        [string]$Path,
-        [string]$Name
-    )
-
-    try {
-        return (Get-ItemProperty -Path $Path -Name $Name -ErrorAction Stop).$Name
-    }
-    catch {
-        return $null
-    }
-}
-
-# Positive OOBE check via WinRT Windows.System.Profile.SystemSetupInfo.OutOfBoxExperienceState.
-# Requires Windows 10, version 1809 (10.0.17763.0). Older builds / errors -> $false (SKIP-safe).
-# Docs: https://learn.microsoft.com/en-us/uwp/api/windows.system.profile.systemsetupinfo
-function Test-OobeInProgress {
-    try {
-        $null = [Windows.System.Profile.SystemSetupInfo, Windows.System.Profile, ContentType = WindowsRuntime]
-        return ([Windows.System.Profile.SystemSetupInfo]::OutOfBoxExperienceState).ToString() -eq 'InProgress'
-    }
-    catch {
-        return $false
-    }
-}
-
-$AgentExePath = Join-Path $AgentBinPath 'AutopilotMonitor.Agent.exe'
-$MaxBootstrapWindowHours = 12
-
-$wouldInstall = $true
-$reasons = New-Object System.Collections.Generic.List[string]
-
-Write-Host ''
-Write-Host '=== Autopilot Monitor Bootstrap Guard Test (Dry Run, DEV) ==='
-Write-Host ''
-
-# Guard 1: Agent was already deployed on this device (survives self-destruct)
-$deployed = Get-RegistryValueSafe -Path 'HKLM:\SOFTWARE\AutopilotMonitor' -Name 'Deployed'
-if ($deployed) {
-    Write-Step -Status 'SKIP' -Message "Guard 1: Agent was previously deployed at '$deployed'."
-    $wouldInstall = $false
-    $reasons.Add("Previously deployed marker exists: $deployed")
-} else {
-    Write-Step -Status 'PASS' -Message 'Guard 1: No previous deployment marker found.'
-}
-
-# Collect real (non-special) user profiles as full paths (combined WMI/filesystem view).
-$excludePattern = '^(defaultuser\d*|Public|Default( User)?|All Users|WDAGUtilityAccount)$'
-$wmiProfileQueryFailed = $false
-
-# NOTE: the outer @() is required. Without it the trailing Where/Select pipeline
-# unwraps a single result back to a scalar string, so $profilePaths[0] would index
-# into the string and return its first char ('C') instead of the full path.
-$profilePaths = @(
-    @(
-        try {
-            Get-CimInstance Win32_UserProfile -ErrorAction Stop |
-                Where-Object { -not $_.Special -and $_.LocalPath -like 'C:\Users\*' } |
-                ForEach-Object { $_.LocalPath }
-        }
-        catch {
-            $wmiProfileQueryFailed = $true
-        }
-
-        (Get-ChildItem 'C:\Users' -Directory -ErrorAction SilentlyContinue).FullName
-    ) |
-    Where-Object { $_ -and (Split-Path $_ -Leaf) -notmatch $excludePattern } |
-    Select-Object -Unique
-)
-
-if ($wmiProfileQueryFailed) {
-    Write-Step -Status 'WARN' -Message 'Profiles: WMI query failed, filesystem check still applied.'
-}
-
-$profileNames = $profilePaths | ForEach-Object { Split-Path $_ -Leaf }
-
-# OOBE-relax: the ONLY exemption to guards 2+3. Matches exactly the Windows Backup for
-# Organizations restore: OOBE InProgress AND exactly one profile AND that profile fresh.
-$oobeInProgress = Test-OobeInProgress
-$profileAgeMin = $null
-$oobeRelax = $false
-if ($profilePaths.Count -eq 1) {
-    try {
-        $created = (Get-Item -LiteralPath $profilePaths[0] -Force -ErrorAction Stop).CreationTimeUtc
-        $profileAgeMin = [math]::Round(((Get-Date).ToUniversalTime() - $created).TotalMinutes, 1)
-    } catch { }
-    if ($oobeInProgress -and $null -ne $profileAgeMin -and $profileAgeMin -ge 0 -and $profileAgeMin -lt $OobeProfileMaxAgeMinutes) {
-        $oobeRelax = $true
-    }
-}
-
-Write-Step -Status 'INFO' -Message "OOBE: OutOfBoxExperienceState InProgress = $oobeInProgress ; profileCount = $($profilePaths.Count) ; singleProfileAgeMin = $profileAgeMin ; OOBE-relax = $oobeRelax"
-
-# Guard 2: No real user profile should exist yet (unless OOBE-relax holds)
-if ($profilePaths.Count -gt 0 -and -not $oobeRelax) {
-    $names = ($profileNames | Select-Object -First 3) -join ', '
-    Write-Step -Status 'SKIP' -Message "Guard 2: Real user profile(s) found ($names). Device appears productive."
-    $wouldInstall = $false
-    $reasons.Add("Real user profile(s) found: $names")
-} elseif ($profilePaths.Count -gt 0 -and $oobeRelax) {
-    $names = ($profileNames | Select-Object -First 3) -join ', '
-    Write-Step -Status 'PASS' -Message "Guard 2: Profile ($names) present but OOBE-relax active (single fresh profile in OOBE) -- not blocking."
-} else {
-    Write-Step -Status 'PASS' -Message 'Guard 2: No real user profiles found (combined WMI/filesystem view).'
-}
-
-# Guard 3: LastLoggedOnUser (unless OOBE-relax holds)
-$lastLoggedOnUser = (Get-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI' -Name 'LastLoggedOnUser' -EA SilentlyContinue).LastLoggedOnUser
-if ($lastLoggedOnUser -and $lastLoggedOnUser -notmatch 'defaultuser\d*' -and -not $oobeRelax) {
-    Write-Step -Status 'SKIP' -Message "Guard 3: LastLoggedOnUser found ($lastLoggedOnUser). Device appears productive."
-    $wouldInstall = $false
-    $reasons.Add("LastLoggedOnUser found: $lastLoggedOnUser")
-} elseif ($lastLoggedOnUser -and $lastLoggedOnUser -notmatch 'defaultuser\d*' -and $oobeRelax) {
-    Write-Step -Status 'PASS' -Message "Guard 3: LastLoggedOnUser ($lastLoggedOnUser) present but OOBE-relax active -- not blocking."
-} else {
-    Write-Step -Status 'PASS' -Message "Guard 3: No real LastLoggedOnUser (value: '$lastLoggedOnUser')."
-}
-
-# Guard 4: Bootstrap window check (sleep/standby does NOT reset uptime, only real boot does)
-$lastBoot = $null
-$uptimeHours = $null
-
-try {
-    $lastBoot = (Get-CimInstance Win32_OperatingSystem -ErrorAction Stop).LastBootUpTime
-    $uptimeHours = ((Get-Date) - $lastBoot).TotalHours
-
-    if ($uptimeHours -gt $MaxBootstrapWindowHours) {
-        Write-Step -Status 'SKIP' -Message "Guard 4: Device uptime is $([int]$uptimeHours)h. Older than accepted bootstrap window of ${MaxBootstrapWindowHours}h."
-        $wouldInstall = $false
-        $reasons.Add("Uptime exceeds bootstrap window: $([int]$uptimeHours)h > ${MaxBootstrapWindowHours}h")
-    } else {
-        Write-Step -Status 'PASS' -Message "Guard 4: Device uptime is $([int]$uptimeHours)h and within bootstrap window of ${MaxBootstrapWindowHours}h."
-    }
-}
-catch {
-    Write-Step -Status 'WARN' -Message 'Guard 4: Could not determine LastBootUpTime / uptime.'
-}
-
-# Guard 5: Agent binary already present
-if (Test-Path $AgentExePath) {
-    Write-Step -Status 'SKIP' -Message "Guard 5: Agent already installed at '$AgentExePath'."
-    $wouldInstall = $false
-    $reasons.Add("Agent binary already present: $AgentExePath")
-} else {
-    Write-Step -Status 'PASS' -Message "Guard 5: Agent binary not present at '$AgentExePath'."
-}
-
-Write-Host ''
-Write-Host '=== Result ==='
-Write-Host ''
-
-if ($wouldInstall) {
-    Write-Host '[DECISION] WOULD INSTALL agent on this device.'
-} else {
-    Write-Host '[DECISION] WOULD SKIP agent installation on this device.'
-}
-
-Write-Host ''
-Write-Host '=== Summary ==='
-
-if ($reasons.Count -eq 0) {
-    Write-Host 'No blocking reasons found.'
-} else {
-    foreach ($reason in $reasons) {
-        Write-Host " - $reason"
-    }
-}
-
-Write-Host ''
-Write-Host '=== Raw Values ==='
-Write-Host "Deployed marker           : $deployed"
-Write-Host "DetectedProfileNames      : $($profileNames -join ', ')"
-Write-Host "ProfileCount              : $($profilePaths.Count)"
-Write-Host "OobeInProgress (WinRT)    : $oobeInProgress"
-Write-Host "SingleProfileAgeMinutes   : $profileAgeMin"
-Write-Host "OobeProfileMaxAgeMinutes  : $OobeProfileMaxAgeMinutes"
-Write-Host "OobeRelaxActive           : $oobeRelax"
-Write-Host "LastLoggedOnUser          : $lastLoggedOnUser"
-Write-Host "MaxBootstrapWindowHours   : $MaxBootstrapWindowHours"
-Write-Host "LastBootUpTime            : $lastBoot"
-Write-Host "UptimeHours               : $([string]$uptimeHours)"
-Write-Host "AgentExePath              : $AgentExePath"
-Write-Host ''

scripts/Bootstrap/Test-ShouldBootstrapAgent.ps1

@@ -1,8 +1,11 @@
 # Autopilot Monitor Bootstrap Guard Test
 # Dry-run only: does not exit, does not install, only reports what WOULD happen.
+# Mirrors Install-AutopilotMonitor.ps1 incl. the OOBE-relax exemption for the
+# "Windows Backup for Organizations" restore case (guards 2+3).
 
 param(
-    [string]$AgentBinPath = 'C:\ProgramData\AutopilotMonitor\Agent'
+    [string]$AgentBinPath = 'C:\ProgramData\AutopilotMonitor\Agent',
+    [int]$OobeProfileMaxAgeMinutes = 15
 )
 
 $ErrorActionPreference = 'SilentlyContinue'
@@ -38,6 +41,19 @@ function Get-RegistryValueSafe {
     }
 }
 
+# Positive OOBE check via WinRT Windows.System.Profile.SystemSetupInfo.OutOfBoxExperienceState.
+# Requires Windows 10, version 1809 (10.0.17763.0). Older builds / errors -> $false (SKIP-safe).
+# Docs: https://learn.microsoft.com/en-us/uwp/api/windows.system.profile.systemsetupinfo
+function Test-OobeInProgress {
+    try {
+        $null = [Windows.System.Profile.SystemSetupInfo, Windows.System.Profile, ContentType = WindowsRuntime]
+        return ([Windows.System.Profile.SystemSetupInfo]::OutOfBoxExperienceState).ToString() -eq 'InProgress'
+    }
+    catch {
+        return $false
+    }
+}
+
 $AgentExePath = Join-Path $AgentBinPath 'AutopilotMonitor.Agent.exe'
 $MaxBootstrapWindowHours = 12
 
@@ -58,63 +74,79 @@ if ($deployed) {
     Write-Step -Status 'PASS' -Message 'Guard 1: No previous deployment marker found.'
 }
 
-# Guard 2: No real user profile should exist yet (primary productive-device guard)
-# NOTE: OOBEInProgress is NOT used -- it is unreliable (observed =0 during active enrollment).
-$excludePattern = '^(defaultuser\d*|Public|Default( User)?|All Users)$'
+# Collect real (non-special) user profiles as full paths (combined WMI/filesystem view).
+$excludePattern = '^(defaultuser\d*|Public|Default( User)?|All Users|WDAGUtilityAccount)$'
 $wmiProfileQueryFailed = $false
 
-$profileNames = @(
-    # WMI/CIM view -- Special flag reliably excludes SYSTEM/LocalService/NetworkService
-    try {
-        Get-CimInstance Win32_UserProfile -ErrorAction Stop |
-            Where-Object {
-                -not $_.Special -and
-                $_.LocalPath -like 'C:\Users\*'
-            } |
-            ForEach-Object {
-                Split-Path $_.LocalPath -Leaf
-            }
-    }
-    catch {
-        $wmiProfileQueryFailed = $true
-    }
+# NOTE: the outer @() is required. Without it the trailing Where/Select pipeline
+# unwraps a single result back to a scalar string, so $profilePaths[0] would index
+# into the string and return its first char ('C') instead of the full path.
+$profilePaths = @(
+    @(
+        try {
+            Get-CimInstance Win32_UserProfile -ErrorAction Stop |
+                Where-Object { -not $_.Special -and $_.LocalPath -like 'C:\Users\*' } |
+                ForEach-Object { $_.LocalPath }
+        }
+        catch {
+            $wmiProfileQueryFailed = $true
+        }
 
-    # Filesystem view -- catches profiles WMI might miss
-    (Get-ChildItem 'C:\Users' -Directory -ErrorAction SilentlyContinue).Name
-) |
-Where-Object {
-    $_ -and $_ -notmatch $excludePattern
-} |
-Select-Object -Unique
+        (Get-ChildItem 'C:\Users' -Directory -ErrorAction SilentlyContinue).FullName
+    ) |
+    Where-Object { $_ -and (Split-Path $_ -Leaf) -notmatch $excludePattern } |
+    Select-Object -Unique
+)
 
 if ($wmiProfileQueryFailed) {
-    Write-Step -Status 'WARN' -Message 'Guard 2: WMI profile query failed, filesystem check still applied.'
+    Write-Step -Status 'WARN' -Message 'Profiles: WMI query failed, filesystem check still applied.'
 }
 
-if ($profileNames) {
+$profileNames = $profilePaths | ForEach-Object { Split-Path $_ -Leaf }
+
+# OOBE-relax: the ONLY exemption to guards 2+3. Matches exactly the Windows Backup for
+# Organizations restore: OOBE InProgress AND exactly one profile AND that profile fresh.
+$oobeInProgress = Test-OobeInProgress
+$profileAgeMin = $null
+$oobeRelax = $false
+if ($profilePaths.Count -eq 1) {
+    try {
+        $created = (Get-Item -LiteralPath $profilePaths[0] -Force -ErrorAction Stop).CreationTimeUtc
+        $profileAgeMin = [math]::Round(((Get-Date).ToUniversalTime() - $created).TotalMinutes, 1)
+    } catch { }
+    if ($oobeInProgress -and $null -ne $profileAgeMin -and $profileAgeMin -ge 0 -and $profileAgeMin -lt $OobeProfileMaxAgeMinutes) {
+        $oobeRelax = $true
+    }
+}
+
+Write-Step -Status 'INFO' -Message "OOBE: OutOfBoxExperienceState InProgress = $oobeInProgress ; profileCount = $($profilePaths.Count) ; singleProfileAgeMin = $profileAgeMin ; OOBE-relax = $oobeRelax"
+
+# Guard 2: No real user profile should exist yet (unless OOBE-relax holds)
+if ($profilePaths.Count -gt 0 -and -not $oobeRelax) {
     $names = ($profileNames | Select-Object -First 3) -join ', '
     Write-Step -Status 'SKIP' -Message "Guard 2: Real user profile(s) found ($names). Device appears productive."
     $wouldInstall = $false
     $reasons.Add("Real user profile(s) found: $names")
+} elseif ($profilePaths.Count -gt 0 -and $oobeRelax) {
+    $names = ($profileNames | Select-Object -First 3) -join ', '
+    Write-Step -Status 'PASS' -Message "Guard 2: Profile ($names) present but OOBE-relax active (single fresh profile in OOBE) -- not blocking."
 } else {
     Write-Step -Status 'PASS' -Message 'Guard 2: No real user profiles found (combined WMI/filesystem view).'
 }
 
-# Guard 3: LastLoggedOnUser -- during Device ESP no real user has logged on yet
+# Guard 3: LastLoggedOnUser (unless OOBE-relax holds)
 $lastLoggedOnUser = (Get-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI' -Name 'LastLoggedOnUser' -EA SilentlyContinue).LastLoggedOnUser
-if ($lastLoggedOnUser -and $lastLoggedOnUser -notmatch 'defaultuser\d*') {
+if ($lastLoggedOnUser -and $lastLoggedOnUser -notmatch 'defaultuser\d*' -and -not $oobeRelax) {
     Write-Step -Status 'SKIP' -Message "Guard 3: LastLoggedOnUser found ($lastLoggedOnUser). Device appears productive."
     $wouldInstall = $false
     $reasons.Add("LastLoggedOnUser found: $lastLoggedOnUser")
+} elseif ($lastLoggedOnUser -and $lastLoggedOnUser -notmatch 'defaultuser\d*' -and $oobeRelax) {
+    Write-Step -Status 'PASS' -Message "Guard 3: LastLoggedOnUser ($lastLoggedOnUser) present but OOBE-relax active -- not blocking."
 } else {
     Write-Step -Status 'PASS' -Message "Guard 3: No real LastLoggedOnUser (value: '$lastLoggedOnUser')."
 }
 
-# Guard 4: Bootstrap window check
-# NOT "how long may enrollment take" -- agent handles that internally (6h emergency break).
-# This is "how old can the OOBE state be before I no longer trust it for initial install".
-# 12h bootstrap window vs 6h agent emergency break = consistent layered approach.
-# Sleep/standby does NOT reset uptime -- only real boot/restart does.
+# Guard 4: Bootstrap window check (sleep/standby does NOT reset uptime, only real boot does)
 $lastBoot = $null
 $uptimeHours = $null
 
@@ -134,7 +166,7 @@ catch {
     Write-Step -Status 'WARN' -Message 'Guard 4: Could not determine LastBootUpTime / uptime.'
 }
 
-# Guard 4: Agent binary already present
+# Guard 5: Agent binary already present
 if (Test-Path $AgentExePath) {
     Write-Step -Status 'SKIP' -Message "Guard 5: Agent already installed at '$AgentExePath'."
     $wouldInstall = $false
@@ -168,6 +200,11 @@ Write-Host ''
 Write-Host '=== Raw Values ==='
 Write-Host "Deployed marker           : $deployed"
 Write-Host "DetectedProfileNames      : $($profileNames -join ', ')"
+Write-Host "ProfileCount              : $($profilePaths.Count)"
+Write-Host "OobeInProgress (WinRT)    : $oobeInProgress"
+Write-Host "SingleProfileAgeMinutes   : $profileAgeMin"
+Write-Host "OobeProfileMaxAgeMinutes  : $OobeProfileMaxAgeMinutes"
+Write-Host "OobeRelaxActive           : $oobeRelax"
 Write-Host "LastLoggedOnUser          : $lastLoggedOnUser"
 Write-Host "MaxBootstrapWindowHours   : $MaxBootstrapWindowHours"
 Write-Host "LastBootUpTime            : $lastBoot"

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Configuration/RemoteConfigMergerTests.cs

@@ -285,6 +285,54 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.Configuration
             Assert.Equal(@"C:\Temp\custom-ime.log", agent.ImeMatchLogPath);
         }
 
+        [Fact]
+        public void Merge_maps_enable_gather_rule_debug_log_true_to_default_path()
+        {
+            var agent = NewAgentConfig();
+            agent.GatherRuleDebugLogPath = null;
+
+            var remote = FullRemote();
+            remote.EnableGatherRuleDebugLog = true;
+
+            RemoteConfigMerger.Merge(agent, remote);
+
+            Assert.False(string.IsNullOrEmpty(agent.GatherRuleDebugLogPath));
+            Assert.Equal(
+                Environment.ExpandEnvironmentVariables(Constants.GatherRuleDebugLogPath),
+                agent.GatherRuleDebugLogPath);
+        }
+
+        [Fact]
+        public void Merge_maps_enable_gather_rule_debug_log_false_clears_path()
+        {
+            var agent = NewAgentConfig();
+            agent.GatherRuleDebugLogPath = Environment.ExpandEnvironmentVariables(Constants.GatherRuleDebugLogPath);
+
+            var remote = FullRemote();
+            remote.EnableGatherRuleDebugLog = false;
+
+            RemoteConfigMerger.Merge(agent, remote);
+
+            Assert.Null(agent.GatherRuleDebugLogPath);
+        }
+
+        [Fact]
+        public void Merge_preserves_custom_gather_rule_debug_log_path_when_remote_disables()
+        {
+            // A dev-time --gather-debug-log <custom> override seeds a non-default path on the
+            // AgentConfiguration. When the tenant remote flips EnableGatherRuleDebugLog off we
+            // keep the custom path rather than clobbering a deliberate dev override.
+            var agent = NewAgentConfig();
+            agent.GatherRuleDebugLogPath = @"C:\Temp\custom-gather.log";
+
+            var remote = FullRemote();
+            remote.EnableGatherRuleDebugLog = false;
+
+            RemoteConfigMerger.Merge(agent, remote);
+
+            Assert.Equal(@"C:\Temp\custom-gather.log", agent.GatherRuleDebugLogPath);
+        }
+
         // ============================================================= Null / partial tolerance
 
         [Fact]

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/DeviceInfo/DeviceInfoCollectorEspRefreshTests.cs

@@ -0,0 +1,157 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Threading;
+using System.Threading.Tasks;
+using AutopilotMonitor.Agent.V2.Core.Logging;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals;
+using AutopilotMonitor.Agent.V2.Core.Orchestration;
+using AutopilotMonitor.Agent.V2.Core.Persistence;
+using AutopilotMonitor.Agent.V2.Core.Tests.Harness;
+using AutopilotMonitor.Agent.V2.Core.Tests.Orchestration;
+using AutopilotMonitor.DecisionCore.Engine;
+using AutopilotMonitor.DecisionCore.Signals;
+using Xunit;
+using SharedEventTypes = AutopilotMonitor.Shared.Constants.EventTypes;
+using DeviceInfoCollector = AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.DeviceInfo.DeviceInfoCollector;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.DeviceInfo
+{
+    /// <summary>
+    /// Audit Q2 — <see cref="DeviceInfoCollector.RefreshEspConfiguration"/>
+    /// re-reads the ESP blocking lists and re-emits <c>esp_config_detected</c> exactly when the
+    /// payload changed: the registry lists grow progressively (one timestamped subkey per CSP
+    /// status write) and the user-scope lists appear only after sign-in, so the early emissions
+    /// are structurally partial. The StartupEventGate keeps an unchanged re-read silent.
+    /// Probe overrides are static slots → serialized with the other probe-driven suites.
+    /// </summary>
+    [Collection("SerialThreading")]
+    public sealed class DeviceInfoCollectorEspRefreshTests
+    {
+        private static readonly DateTime T0 = new DateTime(2026, 7, 27, 10, 0, 0, DateTimeKind.Utc);
+
+        private const string DeviceApp1 = "11111111-1111-1111-1111-111111111111";
+        private const string DeviceApp2 = "22222222-2222-2222-2222-222222222222";
+        private const string UserApp1 = "33333333-3333-3333-3333-333333333333";
+
+        private static EspTrackingInfoSnapshot Snapshot(string[] deviceApps, string[] userApps)
+        {
+            var all = deviceApps.Concat(userApps).Distinct().ToArray();
+            return new EspTrackingInfoSnapshot(
+                msiProductCodes: Array.Empty<string>(),
+                modernAppPfns: Array.Empty<string>(),
+                win32AppIds: all,
+                userWin32AppIds: userApps,
+                msiCount: 0,
+                modernCount: 0,
+                win32Count: all.Length);
+        }
+
+        private static IReadOnlyList<FakeSignalIngressSink.PostedSignal> EspConfigEvents(FakeSignalIngressSink ingress) =>
+            ingress.Posted
+                .Where(p => p.Kind == DecisionSignalKind.InformationalEvent
+                            && p.Payload != null
+                            && p.Payload.TryGetValue(SignalPayloadKeys.EventType, out var et)
+                            && et == SharedEventTypes.EspConfigDetected)
+                .ToList();
+
+        private static IReadOnlyList<string> TypedList(FakeSignalIngressSink.PostedSignal signal, string key)
+        {
+            var data = Assert.IsAssignableFrom<IReadOnlyDictionary<string, object>>(signal.TypedPayload);
+            return Assert.IsAssignableFrom<IReadOnlyList<string>>(data[key]);
+        }
+
+        [Fact]
+        public void Refresh_reemits_when_lists_grew_and_stays_silent_when_unchanged()
+        {
+            using var tmp = new TempDirectory();
+            var logger = new AgentLogger(tmp.Path, AgentLogLevel.Info);
+            var ingress = new FakeSignalIngressSink();
+            var clock = new VirtualClock(T0);
+            var collector = new DeviceInfoCollector(
+                "session-1", "tenant-1",
+                new InformationalEventPost(ingress, clock), logger,
+                signalIngress: null, clock: clock,
+                startupGate: new StartupEventGate(tmp.Path, logger));
+
+            using var skip = new EspSkipConfigurationProbe.ScopedFullOverride(
+                _ => new EspFirstSyncSnapshot(
+                    skipUser: false, skipDevice: false,
+                    blockInStatusPage: null, syncFailureTimeoutMinutes: null));
+
+            // Early read (agent start / DeviceSetup detection): partial device list, empty user list.
+            using (new EspTrackingInfoProbe.ScopedOverride(_ => Snapshot(new[] { DeviceApp1 }, Array.Empty<string>())))
+            {
+                collector.CollectEspConfiguration();
+            }
+            var afterEarly = EspConfigEvents(ingress);
+            Assert.Single(afterEarly);
+            Assert.Empty(TypedList(afterEarly[0], "espTrackedUserWin32AppIds"));
+
+            // Apps sub-phase opened: the device list grew and sign-in populated the user list.
+            using (new EspTrackingInfoProbe.ScopedOverride(_ => Snapshot(new[] { DeviceApp1, DeviceApp2 }, new[] { UserApp1 })))
+            {
+                collector.RefreshEspConfiguration(DeviceInfoHost.EspConfigTriggerAppsUser);
+            }
+            var afterGrowth = EspConfigEvents(ingress);
+            Assert.Equal(2, afterGrowth.Count);
+            Assert.Contains(DeviceApp2, TypedList(afterGrowth[1], "espTrackedWin32AppIds"));
+            Assert.Equal(new[] { UserApp1 }, TypedList(afterGrowth[1], "espTrackedUserWin32AppIds"));
+
+            // A later trigger with an UNCHANGED registry state re-reads but emits nothing —
+            // the StartupEventGate suppresses the identical payload.
+            using (new EspTrackingInfoProbe.ScopedOverride(_ => Snapshot(new[] { DeviceApp1, DeviceApp2 }, new[] { UserApp1 })))
+            {
+                collector.RefreshEspConfiguration(DeviceInfoHost.EspConfigTriggerAccountSetup);
+            }
+            Assert.Equal(2, EspConfigEvents(ingress).Count);
+        }
+
+        [Fact]
+        public async Task Concurrent_refreshes_never_emit_an_older_snapshot_after_a_newer_one()
+        {
+            // Codex review: the refresh triggers each run on their own Task.Run — without the
+            // collector-side lock, two collects can interleave read-before-emit and the LATER
+            // emission carries the OLDER (smaller) list. The backend keeps the latest
+            // list-bearing emission as positive evidence, so that would silently shrink it.
+            // The probe returns a strictly growing list per read; with the read→emit critical
+            // section, emission order must equal read order — sizes strictly ascending.
+            using var tmp = new TempDirectory();
+            var logger = new AgentLogger(tmp.Path, AgentLogLevel.Info);
+            var ingress = new FakeSignalIngressSink();
+            var clock = new VirtualClock(T0);
+            var collector = new DeviceInfoCollector(
+                "session-1", "tenant-1",
+                new InformationalEventPost(ingress, clock), logger,
+                signalIngress: null, clock: clock,
+                startupGate: new StartupEventGate(tmp.Path, logger));
+
+            using var skip = new EspSkipConfigurationProbe.ScopedFullOverride(
+                _ => new EspFirstSyncSnapshot(
+                    skipUser: false, skipDevice: false,
+                    blockInStatusPage: null, syncFailureTimeoutMinutes: null));
+
+            var readCounter = 0;
+            using var tracking = new EspTrackingInfoProbe.ScopedOverride(_ =>
+            {
+                var n = Interlocked.Increment(ref readCounter);
+                var ids = Enumerable.Range(1, n)
+                    .Select(i => $"{i:d8}-1111-2222-3333-444444444444")
+                    .ToArray();
+                return Snapshot(ids, Array.Empty<string>());
+            });
+
+            var tasks = Enumerable.Range(0, 12)
+                .Select(i => Task.Run(() => collector.RefreshEspConfiguration($"stress-{i}")))
+                .ToArray();
+            await Task.WhenAll(tasks);
+
+            var sizes = EspConfigEvents(ingress)
+                .Select(e => TypedList(e, "espTrackedWin32AppIds").Count)
+                .ToList();
+            // Every refresh saw a strictly larger list (gate never suppresses) and each
+            // read→emit is atomic, so the emission sequence is exactly 1..12.
+            Assert.Equal(Enumerable.Range(1, 12), sizes);
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Harness/ImeLogTrackerAdapterFixture.cs

@@ -39,6 +39,9 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.Harness
                 logFolder: Tmp.Path,
                 patterns: new List<ImeLogPattern>(),
                 logger: Logger);
+            // Mirror ImeLogHost wiring: the historic-replay guard judges staleness against the
+            // (virtual) agent clock so tests stay deterministic.
+            Tracker.UtcNowProvider = () => Clock.UtcNow;
         }
 
         public IReadOnlyList<FakeSignalIngressSink.PostedSignal> DecisionSignals(DecisionSignalKind kind) =>

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Analyzers/LocalAdminAnalyzerTests.cs

@@ -0,0 +1,71 @@
+#nullable enable
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Analyzers;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Analyzers
+{
+    /// <summary>
+    /// LocalAdminAnalyzer.MatchesAllowedEntry — the allowed-list matching contract.
+    /// Entries without wildcard characters match exactly (case-insensitive); entries
+    /// containing * or ? are glob patterns with the same semantics as the hardware
+    /// whitelist. The same matcher is applied to local accounts and profile folders.
+    /// </summary>
+    public sealed class LocalAdminAnalyzerTests
+    {
+        // -------------------------------------------------------------- literal entries
+
+        [Theory]
+        [InlineData("SupportAdmin", "SupportAdmin")]
+        [InlineData("supportadmin", "SupportAdmin")]
+        [InlineData("SUPPORTADMIN", "supportadmin")]
+        public void Literal_entry_matches_exactly_case_insensitive(string name, string entry)
+        {
+            Assert.True(LocalAdminAnalyzer.MatchesAllowedEntry(name, entry));
+        }
+
+        [Theory]
+        [InlineData("SupportAdmin2", "SupportAdmin")]
+        [InlineData("SupportAdmin", "SupportAdmin2")]
+        [InlineData("Support", "SupportAdmin")]
+        public void Literal_entry_does_not_substring_match(string name, string entry)
+        {
+            Assert.False(LocalAdminAnalyzer.MatchesAllowedEntry(name, entry));
+        }
+
+        // -------------------------------------------------------------- glob patterns
+
+        [Theory]
+        [InlineData("adm-12345", "adm-*")]
+        [InlineData("adm-", "adm-*")]
+        [InlineData("ADM-9F3B2C", "adm-*")]
+        [InlineData("lapsAdmin01", "lapsAdmin??")]
+        [InlineData("svc-backup-01", "svc-*-01")]
+        public void Wildcard_entry_matches_glob(string name, string entry)
+        {
+            Assert.True(LocalAdminAnalyzer.MatchesAllowedEntry(name, entry));
+        }
+
+        [Theory]
+        [InlineData("administrator2", "adm-*")]   // no literal "adm-" prefix
+        [InlineData("xadm-123", "adm-*")]          // pattern is anchored at start
+        [InlineData("lapsAdmin1", "lapsAdmin??")]  // ? is exactly one char
+        [InlineData("adm.123", "adm-*")]           // "-" is literal, not a regex class
+        public void Wildcard_entry_does_not_overmatch(string name, string entry)
+        {
+            Assert.False(LocalAdminAnalyzer.MatchesAllowedEntry(name, entry));
+        }
+
+        [Fact]
+        public void Regex_metacharacters_in_entry_are_treated_literally()
+        {
+            // "adm.123" as an entry has no wildcard chars → exact match only,
+            // the dot must not act as a regex any-char.
+            Assert.True(LocalAdminAnalyzer.MatchesAllowedEntry("adm.123", "adm.123"));
+            Assert.False(LocalAdminAnalyzer.MatchesAllowedEntry("admX123", "adm.123"));
+
+            // Mixed: wildcard present, remaining metacharacters stay literal.
+            Assert.True(LocalAdminAnalyzer.MatchesAllowedEntry("adm.123", "adm.*"));
+            Assert.False(LocalAdminAnalyzer.MatchesAllowedEntry("admX123", "adm.*"));
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/DesktopArrivalDetectorTests.cs

@@ -405,5 +405,144 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring
             var started = trace.Events.Find(e => e.EventType == SharedEventTypes.DesktopDetectorStarted);
             Assert.Equal(0, started.Data["noCandidateThresholdMinutes"]);
         }
+
+        // ============================================================================
+        // OOBE-state flip (oobe_state_completed) — observational one-shot on the poll
+        // ============================================================================
+        // The WinRT OutOfBoxExperienceState flip in_progress->completed is an owner-
+        // independent desktop corroboration for DAD-starved sessions (4d5a0b78 class).
+        // Tests drive polls synchronously via PollOnceForTest after Stop() so the real
+        // timer cannot race, and pin the owner seams to an excluded user so a real
+        // explorer.exe on the test machine can never set _desktopArrived (which would
+        // short-circuit PollForDesktop before the flip check).
+
+        private static DesktopArrivalDetector BuildFlipDetector(TempDirectory tmp, TraceCapture trace, System.Func<string> oobeProvider)
+        {
+            var detector = new DesktopArrivalDetector(new AgentLogger(tmp.Path, AgentLogLevel.Info), noCandidateTimeoutMinutes: 0)
+            {
+                OnTraceEvent = trace.Sink,
+                OobeStateProvider = oobeProvider,
+                SessionOwnerResolver = _ => "SYSTEM",
+                ProcessOwnerResolver = _ => "SYSTEM",
+            };
+            return detector;
+        }
+
+        /// <summary>Returns the queued states in order, then repeats the last one forever.</summary>
+        private static System.Func<string> StateQueue(params string[] states)
+        {
+            var queue = new Queue<string>(states);
+            var last = states[states.Length - 1];
+            return () => queue.Count > 0 ? queue.Dequeue() : last;
+        }
+
+        [Fact]
+        public void OobeFlip_emits_exactly_once_with_payload()
+        {
+            using var tmp = new TempDirectory();
+            var trace = new TraceCapture();
+            // Baseline sample happens synchronously inside Start()/ArmTimer.
+            using var detector = BuildFlipDetector(tmp, trace, StateQueue("in_progress", "completed"));
+
+            detector.Start();
+            detector.Stop();
+            detector.PollOnceForTest(); // reads "completed" -> flip
+            detector.PollOnceForTest(); // still "completed" -> no second emit
+
+            Assert.Equal(1, trace.CountOf(SharedEventTypes.OobeStateCompleted));
+            var flip = trace.Events.Find(e => e.EventType == SharedEventTypes.OobeStateCompleted);
+            Assert.Equal("in_progress", flip.Data["previousState"]);
+            Assert.True(flip.Data.ContainsKey("pollCount"));
+            Assert.True(flip.Data.ContainsKey("minutesSinceStart"));
+            Assert.False((bool)flip.Data["desktopArrived"]);
+            Assert.True(flip.Data.ContainsKey("wmiErrorCount"));
+            Assert.True(flip.Data.ContainsKey("wtsErrorCount"));
+        }
+
+        [Fact]
+        public void OobeFlip_does_not_emit_when_state_is_already_completed()
+        {
+            using var tmp = new TempDirectory();
+            var trace = new TraceCapture();
+            using var detector = BuildFlipDetector(tmp, trace, StateQueue("completed"));
+
+            detector.Start();
+            detector.Stop();
+            detector.PollOnceForTest();
+            detector.PollOnceForTest();
+
+            // Productive machines read "completed" from the very first sample — the flip
+            // event must never fire there (the agent_started field already records the state).
+            Assert.Equal(0, trace.CountOf(SharedEventTypes.OobeStateCompleted));
+        }
+
+        [Fact]
+        public void OobeFlip_does_not_emit_when_in_progress_was_never_seen()
+        {
+            using var tmp = new TempDirectory();
+            var trace = new TraceCapture();
+            using var detector = BuildFlipDetector(tmp, trace, StateQueue("unavailable", "completed"));
+
+            detector.Start();
+            detector.Stop();
+            detector.PollOnceForTest();
+
+            // Old builds without the WinRT contract report "unavailable"; a later
+            // "completed" without a positively observed "in_progress" is not a flip.
+            Assert.Equal(0, trace.CountOf(SharedEventTypes.OobeStateCompleted));
+        }
+
+        [Fact]
+        public void OobeFlip_survives_transient_unavailable_between_polls()
+        {
+            using var tmp = new TempDirectory();
+            var trace = new TraceCapture();
+            using var detector = BuildFlipDetector(tmp, trace, StateQueue("in_progress", "unavailable", "completed"));
+
+            detector.Start();
+            detector.Stop();
+            detector.PollOnceForTest(); // transient reflection failure — must NOT clear the baseline
+            detector.PollOnceForTest(); // "completed" -> flip still detected
+
+            Assert.Equal(1, trace.CountOf(SharedEventTypes.OobeStateCompleted));
+        }
+
+        [Fact]
+        public void OobeFlip_provider_throwing_never_emits_and_never_pollutes_wmi_error_count()
+        {
+            using var tmp = new TempDirectory();
+            var trace = new TraceCapture();
+            using var detector = BuildFlipDetector(tmp, trace, () => throw new System.InvalidOperationException("boom"));
+
+            detector.Start(); // baseline sample throws -> swallowed
+            detector.Stop();
+            detector.PollOnceForTest();
+            detector.PollOnceForTest();
+
+            Assert.Equal(0, trace.CountOf(SharedEventTypes.OobeStateCompleted));
+            // The flip check has its own try/catch — a throw must not fall into
+            // PollForDesktop's outer catch, which increments the WMI error counter the
+            // session-4d5a0b78 liveness diagnostics rely on. first_poll carries that counter.
+            var firstPoll = trace.Events.Find(e => e.EventType == SharedEventTypes.DesktopDetectorFirstPoll);
+            Assert.Equal(0, firstPoll.Data["wmiErrorCount"]);
+        }
+
+        [Fact]
+        public void OobeFlip_one_shot_flag_survives_ResetForRealUserSwitch()
+        {
+            using var tmp = new TempDirectory();
+            var trace = new TraceCapture();
+            using var detector = BuildFlipDetector(tmp, trace,
+                StateQueue("in_progress", "completed", "in_progress", "completed"));
+
+            detector.Start();
+            detector.Stop();
+            detector.PollOnceForTest(); // flip #1
+            detector.ResetForRealUserSwitch(); // re-arms + re-samples baseline ("in_progress")
+            detector.Stop();
+            detector.PollOnceForTest(); // "completed" again — must NOT re-emit
+
+            Assert.Equal(1, trace.CountOf(SharedEventTypes.OobeStateCompleted));
+        }
     }
 }

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Gather/GatherRuleCollectorGuardTests.cs

@@ -290,9 +290,20 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Gather
         [InlineData(@"SAM\SAM\Domains\Account\Users")]
         [InlineData(@"SECURITY\Policy\Secrets")]
         [InlineData(@"HKLM\SOFTWARE\Microsoft\EnrollmentsSomethingElse")]  // prefix spoofing
+        [InlineData(@"HKLM\SOFTWARE\Microsoft\Windows\AutopilotSomethingElse")]  // sibling spoof of the Autopilot prefix
         public void RegistryCollector_OffAllowlistPath_IsBlockedBeforeTheHiveIsOpened(string target)
             => AssertBlocked(new RegistryCollector().Execute(Rule("registry", target), Context()), target);
 
+        // Session 5d735290: the EnrollmentStatusTracking subtree (ESP policy providers / tracking
+        // state) is allow-listed so tenants can build gather rules on the co-management stall
+        // signature the esp_policy_provider_stalled detector reports (e.g. not_exists on the
+        // Sidecar provider key).
+        [Theory]
+        [InlineData(@"SOFTWARE\Microsoft\Windows\Autopilot")]
+        [InlineData(@"SOFTWARE\Microsoft\Windows\Autopilot\EnrollmentStatusTracking\Device\Setup\Apps\PolicyProviders\Sidecar")]
+        public void RegistryGuard_AutopilotEnrollmentTrackingSubtree_IsAllowed(string subPath)
+            => Assert.True(GatherRuleGuards.IsRegistryPathAllowed(subPath));
+
         [Theory]
         [InlineData("SELECT * FROM Win32_UserAccount")]
         [InlineData("SELECT * FROM Win32_ShadowCopy")]

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Gather/GatherRuleDebugLogTests.cs

@@ -0,0 +1,104 @@
+using System;
+using System.IO;
+using System.Linq;
+using AutopilotMonitor.Agent.V2.Core.Logging;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather;
+using AutopilotMonitor.Agent.V2.Core.Tests.Harness;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Gather
+{
+    /// <summary>
+    /// Writer unit tests for <see cref="GatherRuleDebugLog"/>: line format, lazy directory
+    /// creation, size-cap rotation, and the null-writer no-op path on the context.
+    /// </summary>
+    public sealed class GatherRuleDebugLogTests : IDisposable
+    {
+        private readonly TempDirectory _tmp = new TempDirectory();
+        private readonly AgentLogger _logger;
+
+        public GatherRuleDebugLogTests()
+        {
+            _logger = new AgentLogger(_tmp.Path, AgentLogLevel.Info);
+        }
+
+        public void Dispose() => _tmp.Dispose();
+
+        private string LogPath => Path.Combine(_tmp.Path, "sub", "gather_rules_debug.log");
+
+        [Fact]
+        public void Write_produces_pipe_delimited_line_and_creates_directory_lazily()
+        {
+            var log = new GatherRuleDebugLog(LogPath, _logger);
+            Assert.False(File.Exists(LogPath)); // lazy — nothing until the first write
+
+            log.Write("RULE-1", GatherRuleDebugLog.StageScope, "skipped: out of scope");
+
+            var lines = File.ReadAllLines(LogPath);
+            Assert.Equal(2, lines.Length); // header + entry
+            Assert.Contains("| - | config | -- gather rule debug log started --", lines[0]);
+            var parts = lines[1].Split(new[] { " | " }, StringSplitOptions.None);
+            Assert.Equal(4, parts.Length);
+            Assert.Equal("RULE-1", parts[1]);
+            Assert.Equal("scope", parts[2]);
+            Assert.Equal("skipped: out of scope", parts[3]);
+        }
+
+        [Fact]
+        public void Write_flattens_newlines_except_for_error_stage()
+        {
+            var log = new GatherRuleDebugLog(LogPath, _logger);
+            log.Write("RULE-1", GatherRuleDebugLog.StageCollector, "line1\r\nline2");
+            log.Write("RULE-1", GatherRuleDebugLog.StageError, "boom\r\n   at Frame()");
+
+            var content = File.ReadAllText(LogPath);
+            Assert.Contains("line1 line2", content);
+            Assert.Contains("   at Frame()", content); // error stage keeps the stack multi-line
+        }
+
+        [Fact]
+        public void Write_null_ruleId_renders_dash()
+        {
+            var log = new GatherRuleDebugLog(LogPath, _logger);
+            log.Write(null, GatherRuleDebugLog.StageConfig, "no rules delivered");
+
+            Assert.Contains(" | - | config | no rules delivered", File.ReadAllText(LogPath));
+        }
+
+        [Fact]
+        public void Write_rotates_once_when_file_exceeds_cap()
+        {
+            var log = new GatherRuleDebugLog(LogPath, _logger, maxBytes: 512);
+            for (int i = 0; i < 20; i++)
+                log.Write("RULE-1", GatherRuleDebugLog.StageExec, new string('x', 100));
+
+            var oldPath = Path.Combine(Path.GetDirectoryName(LogPath), "gather_rules_debug.old.log");
+            Assert.True(File.Exists(oldPath), "expected one .old rotation generation");
+            Assert.True(File.Exists(LogPath));
+            Assert.Contains("-- rotated", File.ReadAllText(LogPath) + File.ReadAllText(oldPath));
+            // Never more than one .old generation
+            Assert.Single(Directory.GetFiles(Path.GetDirectoryName(LogPath), "*.old.log"));
+        }
+
+        [Fact]
+        public void WriteStandalone_writes_single_config_line()
+        {
+            GatherRuleDebugLog.WriteStandalone(LogPath, "no gather rules delivered by backend — nothing to execute", _logger);
+
+            var lines = File.ReadAllLines(LogPath);
+            Assert.Contains(lines, l => l.Contains("no gather rules delivered by backend"));
+        }
+
+        [Fact]
+        public void Context_DebugLog_is_noop_without_writer()
+        {
+            var context = new GatherRuleContext(
+                _logger, "sess", "tenant", _ => { }, null, new LogFilePositionTracker());
+
+            context.DebugLog("RULE-1", GatherRuleDebugLog.StageScope, "should not throw, should not write");
+
+            Assert.False(File.Exists(LogPath));
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Gather/GatherRuleExecutorDebugLogTests.cs

@@ -0,0 +1,174 @@
+using System;
+using System.Collections.Generic;
+using System.IO;
+using AutopilotMonitor.Agent.V2.Core.Logging;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather;
+using AutopilotMonitor.Agent.V2.Core.Tests.Harness;
+using AutopilotMonitor.Shared.Models;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Gather
+{
+    /// <summary>
+    /// Debug-trace coverage of <see cref="GatherRuleExecutor"/> (EnableGatherRuleDebugLog):
+    /// every "silently produced nothing" outcome must leave an explanatory line in the trace
+    /// file — registration summary, missing interval, scope skips, on_change suppression,
+    /// empty collector results.
+    /// </summary>
+    [Collection("SerialThreading")] // startup rules execute on the shared ThreadPool
+    public sealed class GatherRuleExecutorDebugLogTests : IDisposable
+    {
+        private readonly TempDirectory _tmp = new TempDirectory();
+        private readonly GatherRuleExecutor _executor;
+        private readonly string _debugLogPath;
+
+        private const string AbsentPath =
+            "HKLM\\SOFTWARE\\AutopilotMonitorTests\\DefinitelyAbsent_7e3a1f4b-0000-0000-0000-000000000000";
+
+        public GatherRuleExecutorDebugLogTests()
+        {
+            var logger = new AgentLogger(_tmp.Path, AgentLogLevel.Info);
+            _debugLogPath = Path.Combine(_tmp.Path, "gather_rules_debug.log");
+            _executor = new GatherRuleExecutor(
+                "sess", "tenant", _ => { }, logger,
+                debugLogPath: _debugLogPath)
+            {
+                UnrestrictedMode = true
+            };
+        }
+
+        public void Dispose()
+        {
+            _executor.Dispose();
+            _tmp.Dispose();
+        }
+
+        private string TraceContent() => File.Exists(_debugLogPath) ? File.ReadAllText(_debugLogPath) : string.Empty;
+
+        private static GatherRule Rule(string id, Action<GatherRule>? mutate = null)
+        {
+            var rule = new GatherRule
+            {
+                RuleId = id,
+                Title = id,
+                CollectorType = "registry",
+                Target = AbsentPath,
+                Trigger = "startup",
+                OutputEventType = "gather_test",
+                Enabled = true,
+            };
+            mutate?.Invoke(rule);
+            return rule;
+        }
+
+        [Fact]
+        public void UpdateRules_writes_registration_summary_per_rule()
+        {
+            _executor.UpdateRules(new List<GatherRule>
+            {
+                Rule("GATHER-REG-001", r => { r.Trigger = "interval"; r.IntervalSeconds = 3600; r.EmitMode = "on_change"; }),
+                Rule("GATHER-REG-002", r => r.Enabled = false),
+            });
+            _executor.WaitForStartupRules(30);
+
+            var trace = TraceContent();
+            Assert.Contains("GATHER-REG-001 | config | registered: trigger=interval, collector=registry", trace);
+            Assert.Contains("emitMode=on_change", trace);
+            Assert.Contains("interval=3600s", trace);
+            Assert.Contains("GATHER-REG-002 | config | rule disabled — will never run", trace);
+            Assert.Contains("interval timer scheduled every 3600s (first run after one full interval", trace);
+        }
+
+        [Fact]
+        public void UpdateRules_flags_interval_rule_without_intervalSeconds()
+        {
+            _executor.UpdateRules(new List<GatherRule>
+            {
+                Rule("GATHER-NOINT-001", r => { r.Trigger = "interval"; r.IntervalSeconds = null; }),
+            });
+
+            Assert.Contains("GATHER-NOINT-001 | error | trigger=interval but intervalSeconds is missing — rule will NEVER run",
+                TraceContent());
+        }
+
+        [Fact]
+        public void ScopedRule_skip_traces_unknown_phase_reason()
+        {
+            var rule = Rule("GATHER-SCOPE-001", r => { r.Trigger = "interval"; r.IntervalSeconds = 3600; r.ActivePhases = new List<string> { "DeviceSetup" }; });
+            _executor.UpdateRules(new List<GatherRule> { rule });
+
+            // Synchronous internal check mirrors the timer-tick gate; the reason must name Unknown.
+            string reason;
+            Assert.False(_executor.IsRuleInScope(rule, out reason));
+            Assert.Contains("currentPhase=Unknown", reason);
+        }
+
+        [Fact]
+        public void ScopedStartupRule_deferral_is_traced()
+        {
+            _executor.UpdateRules(new List<GatherRule>
+            {
+                Rule("GATHER-DEFER-001", r => r.ActivePhases = new List<string> { "DeviceSetup" }),
+            });
+
+            Assert.Contains("GATHER-DEFER-001 | scope | startup rule deferred — currentPhase=Unknown", TraceContent());
+        }
+
+        [Fact]
+        public void OnChange_suppression_and_reemission_are_traced()
+        {
+            var rule = Rule("GATHER-OC-001", r => { r.Trigger = "interval"; r.IntervalSeconds = 3600; r.EmitMode = "on_change"; });
+            _executor.UpdateRules(new List<GatherRule> { rule });
+
+            string hashPrefix;
+            int streak;
+            var first = new Dictionary<string, object> { ["exists"] = false };
+            Assert.True(_executor.ShouldEmitOnChange(rule, first, out hashPrefix, out streak));
+            Assert.Equal(0, streak);
+            Assert.False(string.IsNullOrEmpty(hashPrefix));
+
+            Assert.False(_executor.ShouldEmitOnChange(rule, new Dictionary<string, object> { ["exists"] = false }, out hashPrefix, out streak));
+            Assert.Equal(1, streak);
+            Assert.False(_executor.ShouldEmitOnChange(rule, new Dictionary<string, object> { ["exists"] = false }, out hashPrefix, out streak));
+            Assert.Equal(2, streak);
+
+            var changed = new Dictionary<string, object> { ["exists"] = true };
+            Assert.True(_executor.ShouldEmitOnChange(rule, changed, out hashPrefix, out streak));
+            Assert.Equal(2, streak); // the streak that just ended
+            Assert.Equal(2, changed["suppressedPolls"]);
+        }
+
+        [Fact]
+        public void PhaseChange_writes_transition_line()
+        {
+            _executor.UpdateRules(new List<GatherRule> { Rule("GATHER-PHASE-001") });
+            _executor.WaitForStartupRules(30);
+
+            _executor.OnPhaseChanged(EnrollmentPhase.DeviceSetup);
+            _executor.OnPhaseChanged(EnrollmentPhase.AccountSetup);
+            _executor.OnPhaseChanged(EnrollmentPhase.AccountSetup); // repeat — no extra line
+
+            var trace = TraceContent();
+            Assert.Contains("- | phase | phase change: Unknown -> DeviceSetup (first phase signal", trace);
+            Assert.Contains("- | phase | phase change: DeviceSetup -> AccountSetup", trace);
+            // A repeated signal for the same phase must not produce a second transition line.
+            var marker = "phase change: DeviceSetup -> AccountSetup";
+            Assert.Equal(trace.IndexOf(marker), trace.LastIndexOf(marker));
+        }
+
+        [Fact]
+        public void EmptyCollectorResult_is_traced_via_startup_execution()
+        {
+            _executor.UpdateRules(new List<GatherRule>
+            {
+                Rule("GATHER-EMPTY-001", r => r.Parameters = new Dictionary<string, string> { ["emitOnlyIfExists"] = "true" }),
+            });
+            Assert.True(_executor.WaitForStartupRules(30));
+
+            var trace = TraceContent();
+            Assert.Contains("GATHER-EMPTY-001 | exec | executing: collector=registry", trace);
+            Assert.Contains("GATHER-EMPTY-001 | collector | registry key/value not found", trace);
+            Assert.Contains("GATHER-EMPTY-001 | collector | collector returned EMPTY result — nothing emitted", trace);
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Gather/LogParserCollectorDebugLogTests.cs

@@ -0,0 +1,169 @@
+using System;
+using System.Collections.Generic;
+using System.IO;
+using AutopilotMonitor.Agent.V2.Core.Logging;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors;
+using AutopilotMonitor.Agent.V2.Core.Tests.Harness;
+using AutopilotMonitor.Shared.Models;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Gather
+{
+    /// <summary>
+    /// Debug-trace coverage of <see cref="LogParserCollector"/>: the classic
+    /// "rule delivers nothing" cases must be explained in the trace — zero matches,
+    /// position-tracker skips, and plain-text logs parsed in the default cmtrace mode.
+    /// </summary>
+    public sealed class LogParserCollectorDebugLogTests : IDisposable
+    {
+        private readonly TempDirectory _tmp = new TempDirectory();
+        private readonly List<EnrollmentEvent> _events = new List<EnrollmentEvent>();
+        private readonly GatherRuleContext _context;
+        private readonly string _debugLogPath;
+
+        // %TEMP% lives under C:\Users (hard-blocked) — parse targets sit beside the
+        // test assembly instead, admitted via UnrestrictedMode.
+        private readonly string _outsideUsers = Path.Combine(
+            AppContext.BaseDirectory, "gather-debug-tests-" + Guid.NewGuid().ToString("N"));
+
+        public LogParserCollectorDebugLogTests()
+        {
+            Directory.CreateDirectory(_outsideUsers);
+            var logger = new AgentLogger(_tmp.Path, AgentLogLevel.Info);
+            _debugLogPath = Path.Combine(_tmp.Path, "gather_rules_debug.log");
+            _context = new GatherRuleContext(
+                logger, "sess", "tenant",
+                evt => _events.Add(evt),
+                null,
+                new LogFilePositionTracker(),
+                new GatherRuleDebugLog(_debugLogPath, logger))
+            {
+                UnrestrictedMode = true
+            };
+        }
+
+        public void Dispose()
+        {
+            _tmp.Dispose();
+            try { Directory.Delete(_outsideUsers, recursive: true); } catch { /* best effort */ }
+        }
+
+        private string TraceContent() => File.Exists(_debugLogPath) ? File.ReadAllText(_debugLogPath) : string.Empty;
+
+        private static GatherRule Rule(string target, string pattern, string? format = null) => new GatherRule
+        {
+            RuleId = "GATHER-LP-DEBUG",
+            Title = "logparser debug test",
+            CollectorType = "logparser",
+            Target = target,
+            Parameters = format == null
+                ? new Dictionary<string, string> { ["pattern"] = pattern }
+                : new Dictionary<string, string> { ["pattern"] = pattern, ["format"] = format },
+            Trigger = "startup",
+            OutputEventType = "logparser_debug_test",
+        };
+
+        [Fact]
+        public void ZeroMatches_writes_per_file_outcome_line()
+        {
+            var path = Path.Combine(_outsideUsers, "app.log");
+            File.WriteAllText(path, "nothing interesting\nstill nothing\n");
+
+            new LogParserCollector().Execute(Rule(path, "WILL_NEVER_MATCH_[0-9]+", format: "text"), _context);
+
+            Assert.Empty(_events);
+            var trace = TraceContent();
+            Assert.Contains("app.log: read 2 lines", trace);
+            Assert.Contains("matched 0", trace);
+            Assert.Contains("mode=text", trace);
+        }
+
+        [Fact]
+        public void SecondRun_without_new_content_traces_position_skip()
+        {
+            var path = Path.Combine(_outsideUsers, "twice.log");
+            File.WriteAllText(path, "one line\n");
+            var rule = Rule(path, "one", format: "text");
+
+            var collector = new LogParserCollector();
+            collector.Execute(rule, _context);   // reads the file, advances the position
+            collector.Execute(rule, _context);   // nothing new
+
+            Assert.Contains("twice.log: no new content (position", TraceContent());
+        }
+
+        [Fact]
+        public void PlainTextFile_in_default_cmtrace_mode_gets_format_hint()
+        {
+            var path = Path.Combine(_outsideUsers, "plain.log");
+            File.WriteAllText(path, "plain line one\nplain line two\n");
+
+            new LogParserCollector().Execute(Rule(path, "plain"), _context); // default = cmtrace mode
+
+            Assert.Empty(_events);
+            var trace = TraceContent();
+            Assert.Contains("parseFailures=2", trace);
+            Assert.Contains("every line failed CMTrace parsing — if this is a plain-text log, set parameter format=text", trace);
+        }
+
+        [Fact]
+        public void Match_traces_line_number_matched_text_and_groups()
+        {
+            var path = Path.Combine(_outsideUsers, "match.log");
+            File.WriteAllText(path, "boring line\nError 0x80070005 in setup\n");
+
+            new LogParserCollector().Execute(
+                Rule(path, @"Error (?<code>0x[0-9A-Fa-f]+)", format: "text"), _context);
+
+            Assert.Single(_events);
+            var trace = TraceContent();
+            Assert.Contains("match.log: line 2 matched \"Error 0x80070005\"", trace);
+            Assert.Contains("groups: code=\"0x80070005\"", trace);
+        }
+
+        [Fact]
+        public void MatchTraces_are_capped_per_file()
+        {
+            var path = Path.Combine(_outsideUsers, "many.log");
+            var sb = new System.Text.StringBuilder();
+            for (var i = 1; i <= 15; i++)
+                sb.Append("hit number ").Append(i).Append('\n');
+            File.WriteAllText(path, sb.ToString());
+
+            new LogParserCollector().Execute(Rule(path, "hit", format: "text"), _context);
+
+            Assert.Equal(15, _events.Count); // all matches still emit events
+            var trace = TraceContent();
+            Assert.Contains("many.log: line 10 matched", trace);
+            Assert.Contains("further matches not traced individually", trace);
+            Assert.DoesNotContain("many.log: line 11 matched", trace);
+            Assert.Contains("matched 15", trace); // summary still carries the full count
+        }
+
+        [Fact]
+        public void InvalidRegex_traces_the_pattern_itself()
+        {
+            var path = Path.Combine(_outsideUsers, "irrelevant.log");
+            File.WriteAllText(path, "content\n");
+
+            new LogParserCollector().Execute(Rule(path, "([unclosed", format: "text"), _context);
+
+            Assert.Empty(_events);
+            var trace = TraceContent();
+            Assert.Contains("invalid regex pattern '([unclosed'", trace);
+            Assert.Contains("rule can never match", trace);
+        }
+
+        [Fact]
+        public void MissingFile_traces_no_files_matched()
+        {
+            var path = Path.Combine(_outsideUsers, "does-not-exist.log");
+
+            new LogParserCollector().Execute(Rule(path, "x", format: "text"), _context);
+
+            Assert.Contains("no files matched target", TraceContent());
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Ime/CmTraceLogParserTests.cs

@@ -92,6 +92,27 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Ime
             Assert.InRange(entry.Timestamp, before.AddSeconds(-5), after.AddSeconds(5));
         }
 
+        // ── UTC-bias suffix on the time field → honored, not dropped ──────────
+
+        [Theory]
+        [InlineData("+480", 8 * 60)]   // PST writer (UTC-8): UTC = local + 480min
+        [InlineData("-060", -60)]      // UTC+1 writer: UTC = local - 60min
+        public void TryParseLine_applies_utc_bias_suffix(string bias, int expectedOffsetMinutes)
+        {
+            // Session df1fcf47: a writer whose timezone differs from the agent's stamped its
+            // lines with an explicit bias. Without bias handling the line either failed to
+            // match at all (old regex) or would be misread in agent-local time.
+            var line = CmTraceLine("msg", "11:46:19.0226610" + bias, "7-29-2026");
+
+            var ok = CmTraceLogParser.TryParseLine(line, out var entry);
+
+            Assert.True(ok);
+            Assert.Equal(
+                new DateTime(2026, 7, 29, 11, 46, 19, DateTimeKind.Utc).AddTicks(226610).AddMinutes(expectedOffsetMinutes),
+                entry.Timestamp);
+            Assert.Equal(DateTimeKind.Utc, entry.Timestamp.Kind);
+        }
+
         // ── Oversized line → parses, no throw, no truncation of the message ───
 
         [Fact]

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Ime/ImeLogTrackerHistoricReplayGuardTests.cs

@@ -0,0 +1,166 @@
+using System;
+using System.Collections.Generic;
+using AutopilotMonitor.Agent.V2.Core.Logging;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime;
+using AutopilotMonitor.Agent.V2.Core.Tests.Harness;
+using AutopilotMonitor.Shared.Models;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Ime
+{
+    /// <summary>
+    /// Tracker-level historic-replay guard (session eaf3d8c4 part 2): source lines > 24 h older
+    /// than now are content from a previous enrollment whose IME log survived on disk. The guard
+    /// in <c>HandlePatternMatch</c> skips app-mutating actions for such lines so replayed apps
+    /// never enter <c>_packageStates</c> / phase snapshots / persistence — keeping
+    /// app_tracking_summary, culprit lists and final-status clean. Script actions pass through
+    /// (the adapter suppresses their emissions), and SimulationMode bypasses the guard entirely.
+    /// </summary>
+    public sealed class ImeLogTrackerHistoricReplayGuardTests
+    {
+        private static readonly DateTime Now = new DateTime(2026, 7, 23, 15, 42, 0, DateTimeKind.Utc);
+
+        private static List<ImeLogPattern> TestPatterns() => new List<ImeLogPattern>
+        {
+            new ImeLogPattern
+            {
+                PatternId = "T-POLICIES", Category = "always", Enabled = true,
+                Pattern = @"policies discovered = (?<policies>\[.*\])",
+                Action = "policiesDiscovered",
+                Parameters = new Dictionary<string, string>(),
+            },
+            new ImeLogPattern
+            {
+                PatternId = "T-INSTALLED", Category = "always", Enabled = true,
+                Pattern = @"app (?<id>[\w-]+) installed",
+                Action = "updateStateInstalled",
+                Parameters = new Dictionary<string, string>(),
+            },
+            new ImeLogPattern
+            {
+                PatternId = "T-ESP-PHASE", Category = "always", Enabled = true,
+                Pattern = @"In EspPhase: (?<espPhase>\w+)",
+                Action = "espPhaseDetected",
+                Parameters = new Dictionary<string, string>(),
+            },
+            new ImeLogPattern
+            {
+                PatternId = "T-SCRIPT-START", Category = "always", Enabled = true,
+                Pattern = @"script (?<id>[\w-]+) started",
+                Action = "scriptStarted",
+                Parameters = new Dictionary<string, string> { ["scriptType"] = "platform" },
+            },
+        };
+
+        private static ImeLogTracker BuildTracker(TempDirectory tmp)
+        {
+            var tracker = new ImeLogTracker(
+                logFolder: tmp.Path,
+                patterns: TestPatterns(),
+                logger: new AgentLogger(tmp.Path, AgentLogLevel.Info));
+            tracker.UtcNowProvider = () => Now;
+            return tracker;
+        }
+
+        private const string PoliciesLine = @"policies discovered = [{""Id"":""app-1"",""Name"":""App One""}]";
+
+        [Fact]
+        public void Stale_policies_line_does_not_populate_package_states()
+        {
+            using var tmp = new TempDirectory();
+            using var tracker = BuildTracker(tmp);
+
+            tracker.ProcessLogMessageForTest(PoliciesLine, Now.AddDays(-7));
+
+            Assert.Empty(tracker.GetAllKnownPackageStates());
+        }
+
+        [Fact]
+        public void Fresh_relog_of_same_policies_is_tracked_after_stale_skip()
+        {
+            // IME re-logs the full policy JSON on every app-policy check-in — skipping the
+            // stale copy cannot starve the current enrollment.
+            using var tmp = new TempDirectory();
+            using var tracker = BuildTracker(tmp);
+
+            tracker.ProcessLogMessageForTest(PoliciesLine, Now.AddDays(-7));
+            tracker.ProcessLogMessageForTest(PoliciesLine, Now.AddMinutes(-2));
+
+            var all = tracker.GetAllKnownPackageStates();
+            var pkg = Assert.Single(all);
+            Assert.Equal("app-1", pkg.Id);
+        }
+
+        [Fact]
+        public void Stale_state_update_against_fresh_app_is_skipped()
+        {
+            using var tmp = new TempDirectory();
+            using var tracker = BuildTracker(tmp);
+            var stateChanges = 0;
+            tracker.OnAppStateChanged = (_, __, ___) => stateChanges++;
+
+            tracker.ProcessLogMessageForTest(PoliciesLine, Now.AddMinutes(-5));   // fresh discovery
+            tracker.ProcessLogMessageForTest("app app-1 installed", Now.AddDays(-7)); // stale mutation
+
+            Assert.Equal(0, stateChanges);
+            var pkg = Assert.Single(tracker.GetAllKnownPackageStates());
+            Assert.NotEqual(AppInstallationState.Installed, pkg.InstallationState);
+        }
+
+        [Fact]
+        public void Stale_esp_phase_line_does_not_block_fresh_phase_detection()
+        {
+            // A stale "AccountSetup" would advance _currentPhaseOrder and make the fresh
+            // enrollment's DeviceSetup bounce as "backward" — the guard must skip it.
+            using var tmp = new TempDirectory();
+            using var tracker = BuildTracker(tmp);
+            var phases = new List<string>();
+            tracker.OnEspPhaseChanged = p => phases.Add(p);
+
+            tracker.ProcessLogMessageForTest("In EspPhase: AccountSetup", Now.AddDays(-7));
+            tracker.ProcessLogMessageForTest("In EspPhase: DeviceSetup", Now.AddMinutes(-1));
+
+            Assert.Equal(new[] { "DeviceSetup" }, phases);
+        }
+
+        [Fact]
+        public void Stale_script_line_still_reaches_script_handlers()
+        {
+            // Script tracker state is harmless for stale lines (adapter suppresses the
+            // emissions; the stale-slot hardening covers leftovers) — the guard must not
+            // swallow script actions.
+            using var tmp = new TempDirectory();
+            using var tracker = BuildTracker(tmp);
+            var started = new List<ScriptStartedInfo>();
+            tracker.OnScriptStarted = i => started.Add(i);
+
+            tracker.ProcessLogMessageForTest("script aaaa1111-0000-0000-0000-000000000000 started", Now.AddDays(-7));
+
+            Assert.Single(started);
+        }
+
+        [Fact]
+        public void SimulationMode_bypasses_the_guard()
+        {
+            using var tmp = new TempDirectory();
+            using var tracker = BuildTracker(tmp);
+            tracker.SimulationMode = true;
+
+            tracker.ProcessLogMessageForTest(PoliciesLine, Now.AddDays(-7));
+
+            Assert.Single(tracker.GetAllKnownPackageStates());
+        }
+
+        [Fact]
+        public void Lines_without_timestamp_are_not_treated_as_stale()
+        {
+            // Non-CMTrace lines carry no source timestamp (entry == null) — never stale.
+            using var tmp = new TempDirectory();
+            using var tracker = BuildTracker(tmp);
+
+            tracker.ProcessLogMessageForTest(PoliciesLine, sourceTimestampUtc: null);
+
+            Assert.Single(tracker.GetAllKnownPackageStates());
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Interop/NetshWifiFallbackTests.cs

@@ -0,0 +1,209 @@
+#nullable enable
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Interop;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Interop
+{
+    /// <summary>
+    /// Tests for the pure netsh-output parser of the WiFi fallback path. netsh labels follow
+    /// the OS UI language — the parser must extract SSID/signal/radio/channel from the label
+    /// variants of the languages commonly seen in enrollments, and degrade gracefully (fields
+    /// absent, never throw) on unrecognized ones.
+    /// </summary>
+    public sealed class NetshWifiFallbackTests
+    {
+        [Fact]
+        public void Parse_english_output_extracts_all_fields()
+        {
+            const string output = @"
+There is 1 interface on the system:
+
+    Name                   : Wi-Fi
+    Description            : Intel(R) Wi-Fi 6 AX201 160MHz
+    GUID                   : 754b6c07-5ae9-49d5-ba6c-4fbd6e38bbf6
+    State                  : connected
+    SSID                   : contoso-corp
+    AP BSSID               : 3c:37:12:53:c8:44
+    Band                   : 5 GHz
+    Channel                : 116
+    Radio type             : 802.11ax
+    Signal                 : 94%
+";
+            var r = NetshWifiFallback.Parse(output);
+
+            Assert.NotNull(r);
+            Assert.Equal("contoso-corp", r!.Ssid);
+            Assert.Equal(94, r.SignalPercent);
+            Assert.Equal("802.11ax", r.RadioType);
+            Assert.Equal(116, r.Channel);
+        }
+
+        [Fact]
+        public void Parse_german_output_extracts_all_fields()
+        {
+            const string output = @"
+Es ist 1 Schnittstelle auf dem System vorhanden:
+
+    Name                   : WLAN
+    Beschreibung           : Intel(R) Wi-Fi 6 AX201 160MHz
+    Status                 : Verbunden
+    SSID                   : fabrikam-wlan
+    Kanal                  : 44
+    Funktyp                : 802.11ac
+    Signal                 : 87%
+";
+            var r = NetshWifiFallback.Parse(output);
+
+            Assert.NotNull(r);
+            Assert.Equal("fabrikam-wlan", r!.Ssid);
+            Assert.Equal(87, r.SignalPercent);
+            Assert.Equal("802.11ac", r.RadioType);
+            Assert.Equal(44, r.Channel);
+        }
+
+        [Fact]
+        public void Parse_spanish_output_extracts_signal_and_channel()
+        {
+            const string output = @"
+    Nombre                 : Wi-Fi
+    SSID                   : contoso-es
+    Canal                  : 6
+    Tipo de radio          : 802.11n
+    Señal                  : 72%
+";
+            var r = NetshWifiFallback.Parse(output);
+
+            Assert.NotNull(r);
+            Assert.Equal("contoso-es", r!.Ssid);
+            Assert.Equal(72, r.SignalPercent);
+            Assert.Equal("802.11n", r.RadioType);
+            Assert.Equal(6, r.Channel);
+        }
+
+        [Fact]
+        public void Parse_chinese_simplified_output_extracts_all_fields()
+        {
+            const string output = @"
+    名称                   : WLAN
+    SSID                   : contoso-cn
+    信道                   : 149
+    无线电类型             : 802.11ac
+    信号                   : 68%
+";
+            var r = NetshWifiFallback.Parse(output);
+
+            Assert.NotNull(r);
+            Assert.Equal("contoso-cn", r!.Ssid);
+            Assert.Equal(68, r.SignalPercent);
+            Assert.Equal("802.11ac", r.RadioType);
+            Assert.Equal(149, r.Channel);
+        }
+
+        [Fact]
+        public void Parse_korean_output_extracts_all_fields()
+        {
+            const string output = @"
+    이름                   : Wi-Fi
+    SSID                   : contoso-kr
+    채널                   : 36
+    라디오 종류            : 802.11ax
+    신호                   : 91%
+";
+            var r = NetshWifiFallback.Parse(output);
+
+            Assert.NotNull(r);
+            Assert.Equal("contoso-kr", r!.Ssid);
+            Assert.Equal(91, r.SignalPercent);
+            Assert.Equal("802.11ax", r.RadioType);
+            Assert.Equal(36, r.Channel);
+        }
+
+        [Fact]
+        public void Parse_signal_with_space_before_percent_is_parsed()
+        {
+            var r = NetshWifiFallback.Parse("    Signal : 81 %\r\n    SSID : x\r\n");
+
+            Assert.NotNull(r);
+            Assert.Equal(81, r!.SignalPercent);
+        }
+
+        [Fact]
+        public void Parse_ap_bssid_does_not_overwrite_ssid()
+        {
+            const string output = @"
+    SSID                   : contoso-corp
+    AP BSSID               : aa:bb:cc:dd:ee:ff
+";
+            var r = NetshWifiFallback.Parse(output);
+
+            Assert.Equal("contoso-corp", r!.Ssid);
+        }
+
+        [Fact]
+        public void Parse_finnish_output_extracts_all_fields()
+        {
+            const string output = @"
+    Nimi                   : Wi-Fi
+    SSID                   : contoso-fi
+    Kanava                 : 100
+    Radiotyyppi            : 802.11ax
+    Signaali               : 79%
+";
+            var r = NetshWifiFallback.Parse(output);
+
+            Assert.NotNull(r);
+            Assert.Equal("contoso-fi", r!.Ssid);
+            Assert.Equal(79, r.SignalPercent);
+            Assert.Equal("802.11ax", r.RadioType);
+            Assert.Equal(100, r.Channel);
+        }
+
+        [Fact]
+        public void Parse_indonesian_output_extracts_all_fields()
+        {
+            const string output = @"
+    Nama                   : Wi-Fi
+    SSID                   : contoso-id
+    Saluran                : 11
+    Jenis radio            : 802.11n
+    Sinyal                 : 64%
+";
+            var r = NetshWifiFallback.Parse(output);
+
+            Assert.NotNull(r);
+            Assert.Equal("contoso-id", r!.Ssid);
+            Assert.Equal(64, r.SignalPercent);
+            Assert.Equal("802.11n", r.RadioType);
+            Assert.Equal(11, r.Channel);
+        }
+
+        [Fact]
+        public void Parse_unknown_language_without_ssid_returns_null()
+        {
+            // Greek is not in the enrollment-geography label set -> nothing to report.
+            var r = NetshWifiFallback.Parse("    Κατάσταση : συνδεδεμένο\r\n    Σήμα : 90%\r\n");
+
+            Assert.Null(r);
+        }
+
+        [Fact]
+        public void Parse_unknown_language_still_yields_ssid()
+        {
+            // SSID is untranslated in all locales — partial result beats none.
+            var r = NetshWifiFallback.Parse("    SSID : contoso-gr\r\n    Σήμα : 90%\r\n");
+
+            Assert.NotNull(r);
+            Assert.Equal("contoso-gr", r!.Ssid);
+            Assert.Null(r.SignalPercent);
+        }
+
+        [Theory]
+        [InlineData(null)]
+        [InlineData("")]
+        [InlineData("Der WLAN-AutoKonfig-Dienst (wlansvc) wird nicht ausgeführt.")]
+        public void Parse_empty_or_error_output_returns_null(string? output)
+        {
+            Assert.Null(NetshWifiFallback.Parse(output));
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Interop/WifiInfoReaderTests.cs

@@ -0,0 +1,98 @@
+#nullable enable
+using System.Text;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Interop;
+using Xunit;
+using static AutopilotMonitor.Agent.V2.Core.Monitoring.Interop.WlanNativeMethods;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Interop
+{
+    /// <summary>
+    /// Tests for the native-WLAN-API WiFi reader. The WLAN state of the test machine is
+    /// unknown (CI runners/VMs have no WLAN service), so the live path only pins the
+    /// fail-soft contract; the pure helpers (SSID decode, PHY-type mapping) are pinned
+    /// exactly — their output feeds wifi_signal_info event payloads and must stay
+    /// consistent with the strings netsh historically reported.
+    /// </summary>
+    public sealed class WifiInfoReaderTests
+    {
+        [Fact]
+        public void TryGetCurrentConnection_never_throws_and_returns_sane_values()
+        {
+            var result = WifiInfoReader.TryGetCurrentConnection();
+
+            if (result != null)
+            {
+                Assert.True(result.SignalPercent.HasValue, "native API path must always carry signal quality");
+                Assert.InRange(result.SignalPercent.Value, 0, 100);
+                if (result.Channel.HasValue)
+                    Assert.True(result.Channel.Value > 0, "channel must be positive when present");
+            }
+        }
+
+        // ----- DecodeSsid ---------------------------------------------------
+
+        [Fact]
+        public void DecodeSsid_decodes_utf8_bytes()
+        {
+            var raw = new byte[32];
+            var ssid = Encoding.UTF8.GetBytes("Contoso-Büro");
+            ssid.CopyTo(raw, 0);
+
+            Assert.Equal("Contoso-Büro", WifiInfoReader.DecodeSsid(raw, (uint)ssid.Length));
+        }
+
+        [Fact]
+        public void DecodeSsid_returns_null_for_empty_or_missing()
+        {
+            Assert.Null(WifiInfoReader.DecodeSsid(null, 5));
+            Assert.Null(WifiInfoReader.DecodeSsid(new byte[32], 0));
+        }
+
+        [Fact]
+        public void DecodeSsid_clamps_length_to_buffer_size()
+        {
+            var raw = Encoding.UTF8.GetBytes("abc");
+
+            // A corrupt native length beyond the buffer must not throw.
+            Assert.Equal("abc", WifiInfoReader.DecodeSsid(raw, 200));
+        }
+
+        [Fact]
+        public void DecodeSsid_uses_only_declared_length()
+        {
+            var raw = new byte[32];
+            Encoding.UTF8.GetBytes("HomeNet-Rest-Ignored").CopyTo(raw, 0);
+
+            Assert.Equal("HomeNet", WifiInfoReader.DecodeSsid(raw, 7));
+        }
+
+        // ----- PhyTypeToRadioType -------------------------------------------
+
+        // int parameters (cast inside): DOT11_PHY_TYPE is internal and may not appear in a
+        // public test method signature (CS0051).
+        [Theory]
+        [InlineData((int)DOT11_PHY_TYPE.dot11_phy_type_ofdm, "802.11a")]
+        [InlineData((int)DOT11_PHY_TYPE.dot11_phy_type_hrdsss, "802.11b")]
+        [InlineData((int)DOT11_PHY_TYPE.dot11_phy_type_erp, "802.11g")]
+        [InlineData((int)DOT11_PHY_TYPE.dot11_phy_type_ht, "802.11n")]
+        [InlineData((int)DOT11_PHY_TYPE.dot11_phy_type_vht, "802.11ac")]
+        [InlineData((int)DOT11_PHY_TYPE.dot11_phy_type_dmg, "802.11ad")]
+        [InlineData((int)DOT11_PHY_TYPE.dot11_phy_type_he, "802.11ax")]
+        [InlineData((int)DOT11_PHY_TYPE.dot11_phy_type_eht, "802.11be")]
+        public void PhyTypeToRadioType_maps_known_generations(int phyType, string expected)
+        {
+            Assert.Equal(expected, WifiInfoReader.PhyTypeToRadioType((DOT11_PHY_TYPE)phyType));
+        }
+
+        [Theory]
+        [InlineData((int)DOT11_PHY_TYPE.dot11_phy_type_unknown)]
+        [InlineData((int)DOT11_PHY_TYPE.dot11_phy_type_fhss)]
+        [InlineData((int)DOT11_PHY_TYPE.dot11_phy_type_dsss)]
+        [InlineData((int)DOT11_PHY_TYPE.dot11_phy_type_irbaseband)]
+        [InlineData(9999)]
+        public void PhyTypeToRadioType_returns_null_for_legacy_or_unknown(int phyType)
+        {
+            Assert.Null(WifiInfoReader.PhyTypeToRadioType((DOT11_PHY_TYPE)phyType));
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/OobeStateReaderTests.cs

@@ -0,0 +1,40 @@
+#nullable enable
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Interop;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring
+{
+    /// <summary>
+    /// Smoke tests for the WinRT <c>SystemSetupInfo.OutOfBoxExperienceState</c> reader.
+    /// The actual state on the test machine is unknown (CI runners are post-OOBE; Server
+    /// SKUs may lack the UniversalApiContract entirely), so only the fail-soft contract
+    /// is pinned: never throw, always return a member of the known value set.
+    /// </summary>
+    public sealed class OobeStateReaderTests
+    {
+        [Fact]
+        public void Read_never_throws_and_returns_known_value()
+        {
+            var value = OobeStateReader.Read();
+
+            Assert.False(string.IsNullOrEmpty(value));
+            Assert.True(
+                value == "not_started"
+                || value == "in_progress"
+                || value == "completed"
+                || value == OobeStateReader.Unavailable
+                || value.StartsWith("unknown_"),
+                $"unexpected reader value '{value}'");
+        }
+
+        [Fact]
+        public void Read_is_stable_across_repeated_calls()
+        {
+            // Exercises the cached-PropertyInfo path (second call skips resolution).
+            var first = OobeStateReader.Read();
+            var second = OobeStateReader.Read();
+
+            Assert.Equal(first, second);
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Runtime/CleanupServiceScriptIntegrationTests.cs

@@ -0,0 +1,208 @@
+using System;
+using System.Diagnostics;
+using System.IO;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Runtime;
+using AutopilotMonitor.Agent.V2.Core.Security;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Runtime
+{
+    /// <summary>
+    /// Executes the generated cleanup script against REAL scratch trees with a real
+    /// powershell.exe — end-to-end replays of the 2026-07-22 incident mechanics that the
+    /// string pins in <see cref="CleanupServiceScriptTests"/> cannot prove:
+    /// <list type="bullet">
+    ///   <item>a locked tree must abort WITHOUT deleting anything (old script force-deleted
+    ///     marker + state around the locks and orphaned the binaries),</item>
+    ///   <item>a straggler agent process (the incident's second instance) must be found by
+    ///     NAME, killed, and the cleanup must then complete — simulated via function
+    ///     shadowing, NEVER by launching a renamed executable (EDR isolation, see the test),</item>
+    ///   <item>concurrent cleanup scripts must be serialized by the lock file.</item>
+    /// </list>
+    /// Timings are dialed down via the test-only BuildCleanupScript parameters so each case
+    /// runs in seconds. Every test uses GUID-unique process/task/tree names so nothing real
+    /// (a dev-box agent, a real Scheduled Task) can ever be touched.
+    /// </summary>
+    [Collection("SerialThreading")]
+    public class CleanupServiceScriptIntegrationTests : IDisposable
+    {
+        private readonly string _root;
+        private readonly string _basePath;
+        private readonly string _taskName = $"AmTest-NoSuchTask-{Guid.NewGuid():N}";
+        private readonly string _fakeProcessName = $"AmTestAgent{Guid.NewGuid().ToString("N").Substring(0, 8)}";
+
+        public CleanupServiceScriptIntegrationTests()
+        {
+            _root = Path.Combine(Path.GetTempPath(), $"am-cleanup-it-{Guid.NewGuid():N}");
+            _basePath = Path.Combine(_root, "AutopilotMonitor");
+            Directory.CreateDirectory(Path.Combine(_basePath, "Agent"));
+            Directory.CreateDirectory(Path.Combine(_basePath, "State"));
+            Directory.CreateDirectory(Path.Combine(_basePath, "Logs"));
+            File.WriteAllText(Path.Combine(_basePath, "Agent", "fake.exe"), "x");
+            File.WriteAllText(Path.Combine(_basePath, "State", "enrollment-complete.marker"), "x");
+            File.WriteAllText(Path.Combine(_basePath, "Logs", "agent.log"), "x");
+        }
+
+        public void Dispose()
+        {
+            try { Directory.Delete(_root, recursive: true); } catch { }
+        }
+
+        private static string LockPath => Path.Combine(Path.GetTempPath(), "AutopilotMonitor-Cleanup.lock");
+
+        private string BuildScript(bool keepLogs = false, int processWaitSeconds = 1)
+            => CleanupService.BuildCleanupScript(
+                agentProcessName: _fakeProcessName,
+                agentBasePath: _basePath,
+                keepLogs: keepLogs,
+                scheduledTaskName: _taskName,
+                rebootOnComplete: false,
+                initialDelaySeconds: 0,
+                processWaitSeconds: processWaitSeconds,
+                renameRetries: 2,
+                renameRetryDelaySeconds: 1);
+
+        /// <summary>Runs the script synchronously in a real powershell.exe. Returns the script path.</summary>
+        private string RunScript(string script)
+        {
+            var scriptPath = Path.Combine(_root, $"cleanup-{Guid.NewGuid():N}.ps1");
+            File.WriteAllText(scriptPath, script);
+            using (var proc = Process.Start(new ProcessStartInfo
+            {
+                FileName = SystemPaths.PowerShell,
+                Arguments = $"-NoProfile -ExecutionPolicy Bypass -File \"{scriptPath}\"",
+                UseShellExecute = false,
+                CreateNoWindow = true,
+            }))
+            {
+                Assert.True(proc.WaitForExit(90_000), "cleanup script did not finish within 90s");
+            }
+            return scriptPath;
+        }
+
+        [Fact]
+        public void Happy_path_deletes_tree_and_removes_lock_and_script()
+        {
+            var scriptPath = RunScript(BuildScript());
+
+            Assert.False(Directory.Exists(_basePath), "tree should be fully deleted");
+            Assert.Empty(Directory.GetFileSystemEntries(_root, "*.del-*"));
+            Assert.False(File.Exists(scriptPath), "script should self-delete");
+            Assert.False(File.Exists(LockPath), "cleanup lock should be released");
+        }
+
+        [Fact]
+        public void Locked_tree_aborts_completely_marker_and_files_survive()
+        {
+            // The incident regression: with a file locked inside the tree the OLD script
+            // deleted everything else (incl. the enrollment-complete marker) and left the
+            // binaries orphaned with the task already gone. The hardened script must treat
+            // the failed probe-rename as "someone still holds this" and walk away entirely.
+            using (File.Open(Path.Combine(_basePath, "Agent", "fake.exe"),
+                       FileMode.Open, FileAccess.Read, FileShare.None))
+            {
+                RunScript(BuildScript());
+            }
+
+            Assert.True(File.Exists(Path.Combine(_basePath, "Agent", "fake.exe")), "binaries must stay in place");
+            Assert.True(File.Exists(Path.Combine(_basePath, "State", "enrollment-complete.marker")),
+                "marker must survive so the next boot retries cleanup");
+            Assert.Empty(Directory.GetFileSystemEntries(_root, "*.del-*"));
+            Assert.False(File.Exists(LockPath));
+        }
+
+        [Fact]
+        public void Straggler_agent_process_is_waited_on_and_force_killed_via_name_backstop()
+        {
+            // Incident replay of the second-instance mechanics WITHOUT spawning a process:
+            // an earlier version of this test copied powershell.exe under the fake agent name
+            // and launched it — textbook MITRE T1036.003 ("Rename Legitimate Utilities"),
+            // which Defender for Endpoint answered with a machine ISOLATION on the dev box
+            // (see tasks/lessons.md). Instead, a harness script shadows Get-Process /
+            // Stop-Process with functions (PowerShell resolves functions before cmdlets, so
+            // the dot-sourced cleanup script binds to the stubs): Get-Process reports a live
+            // agent-named straggler on every probe; Stop-Process records the kill. This pins
+            // the same contract — the script polls by NAME until the deadline, then
+            // force-kills by NAME before deleting — with zero EDR-visible behavior.
+            var probeLog = Path.Combine(_root, "probe.log");
+            var cleanupScriptPath = Path.Combine(_root, $"cleanup-{Guid.NewGuid():N}.ps1");
+            File.WriteAllText(cleanupScriptPath, BuildScript(processWaitSeconds: 2));
+
+            var harness = @"
+$probeLog = 'LOG_PATH'
+$global:AmProbeCount = 0
+function Get-Process {
+    [CmdletBinding()]
+    param([string[]]$Name)
+    if ($Name -contains 'FAKE_NAME') {
+        $global:AmProbeCount++
+        Add-Content -Path $probeLog -Value ('probe ' + $global:AmProbeCount)
+        return [pscustomobject]@{ Name = 'FAKE_NAME'; Id = 424242 }
+    }
+    Microsoft.PowerShell.Management\Get-Process @PSBoundParameters
+}
+function Stop-Process {
+    [CmdletBinding()]
+    param([Parameter(ValueFromPipeline = $true)]$InputObject, [switch]$Force)
+    process { Add-Content -Path $probeLog -Value ('kill ' + $InputObject.Id + ' force=' + $Force) }
+}
+. 'SCRIPT_PATH'
+"
+                .Replace("LOG_PATH", probeLog)
+                .Replace("FAKE_NAME", _fakeProcessName)
+                .Replace("SCRIPT_PATH", cleanupScriptPath);
+
+            RunScript(harness);
+
+            var log = File.ReadAllLines(probeLog);
+            Assert.Contains("kill 424242 force=True", log);
+            Assert.True(Array.FindAll(log, l => l.StartsWith("probe")).Length >= 2,
+                "script must poll by name in the wait loop AND re-probe for the kill backstop");
+            Assert.False(Directory.Exists(_basePath), "after the kill the tree must be fully deleted");
+            Assert.Empty(Directory.GetFileSystemEntries(_root, "*.del-*"));
+            Assert.False(File.Exists(LockPath));
+        }
+
+        [Fact]
+        public void Fresh_foreign_lock_backs_off_without_touching_the_tree()
+        {
+            File.WriteAllText(LockPath, "held by another cleanup");
+            try
+            {
+                var scriptPath = RunScript(BuildScript());
+
+                Assert.True(File.Exists(Path.Combine(_basePath, "Agent", "fake.exe")),
+                    "loser script must not touch the tree — the lock holder owns the deletion");
+                Assert.True(File.Exists(LockPath), "foreign lock must not be deleted by the loser");
+                Assert.False(File.Exists(scriptPath), "loser still self-deletes its script");
+            }
+            finally
+            {
+                try { File.Delete(LockPath); } catch { }
+            }
+        }
+
+        [Fact]
+        public void Stale_foreign_lock_is_taken_over_and_cleanup_proceeds()
+        {
+            File.WriteAllText(LockPath, "crashed cleanup from a previous boot");
+            File.SetLastWriteTime(LockPath, DateTime.Now.AddMinutes(-15));
+
+            RunScript(BuildScript());
+
+            Assert.False(Directory.Exists(_basePath), "stale lock must be taken over, cleanup must run");
+            Assert.False(File.Exists(LockPath));
+        }
+
+        [Fact]
+        public void KeepLogs_variant_deletes_everything_except_logs()
+        {
+            RunScript(BuildScript(keepLogs: true));
+
+            Assert.True(File.Exists(Path.Combine(_basePath, "Logs", "agent.log")), "Logs must survive");
+            Assert.False(Directory.Exists(Path.Combine(_basePath, "Agent")));
+            Assert.False(Directory.Exists(Path.Combine(_basePath, "State")));
+            Assert.Empty(Directory.GetFileSystemEntries(_basePath, "*.del-*"));
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Runtime/CleanupServiceScriptTests.cs

@@ -0,0 +1,135 @@
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Runtime;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Runtime
+{
+    /// <summary>
+    /// Pins the LIFE-F7 hardening invariants of the self-destruct cleanup script
+    /// (incident 2026-07-22: a second agent instance held exe + loaded DLLs while the
+    /// old script — waiting on the launcher PID only — force-deleted around the locks
+    /// AFTER removing the Scheduled Task, orphaning the binaries with no retry path).
+    /// These are string-level pins on <see cref="CleanupService.BuildCleanupScript"/>:
+    /// weakening any of them silently re-introduces the orphaned-binaries failure mode.
+    /// </summary>
+    public class CleanupServiceScriptTests
+    {
+        private const string ProcessName = "AutopilotMonitor.Agent";
+        private const string BasePath = @"C:\ProgramData\AutopilotMonitor";
+        private const string TaskName = "AutopilotMonitorAgent";
+
+        private static string Script(bool keepLogs = false, bool reboot = false)
+            => CleanupService.BuildCleanupScript(ProcessName, BasePath, keepLogs, TaskName, reboot);
+
+        [Theory]
+        [InlineData(false)]
+        [InlineData(true)]
+        public void Waits_by_process_name_not_launcher_pid(bool keepLogs)
+        {
+            var script = Script(keepLogs);
+
+            // LIFE-F7 #2: name-based wait covers marker-retry / self-update / manual instances
+            // and is immune to PID reuse. Wait-Process -Id saw exactly one PID and nothing else.
+            Assert.Contains($"Get-Process -Name '{ProcessName}'", script);
+            Assert.DoesNotContain("Wait-Process", script);
+
+            // Backstop: stragglers are force-killed — their images are deleted right after.
+            Assert.Contains("Stop-Process -Force", script);
+        }
+
+        [Theory]
+        [InlineData(false)]
+        [InlineData(true)]
+        public void Never_deletes_the_original_path(bool keepLogs)
+        {
+            var script = Script(keepLogs);
+
+            // LIFE-F7 #3: deletion happens exclusively on successfully renamed targets
+            // ($entry.Renamed). A Remove-Item against the original tree is what deleted
+            // marker + state around locked binaries in the incident.
+            Assert.DoesNotContain($"Remove-Item -Path '{BasePath}'", script);
+            Assert.Contains("Remove-Item -Path $entry.Renamed", script);
+        }
+
+        [Theory]
+        [InlineData(false)]
+        [InlineData(true)]
+        public void Task_removal_is_gated_on_probe_and_deletion_on_task_gone(bool keepLogs)
+        {
+            var script = Script(keepLogs);
+
+            // Probe-rename first; only a successful probe reaches task removal, and only a
+            // removed task reaches deletion. Both failure branches rename BACK so the next
+            // boot retries with task + marker + files intact.
+            Assert.Contains("if ($probeOk)", script);
+            Assert.Contains("if ($taskGone)", script);
+            Assert.Contains("Rename-Item -Path $entry.Renamed -NewName $entry.Original", script);
+
+            // LIFE-F6 task-removal loop + module-independent fallback stay intact.
+            Assert.Contains("Unregister-ScheduledTask -TaskName $taskName", script);
+            Assert.Contains("schtasks.exe /Delete /TN $taskName /F", script);
+        }
+
+        [Theory]
+        [InlineData(false)]
+        [InlineData(true)]
+        public void Concurrent_cleanup_scripts_are_serialized_by_lock_file(bool keepLogs)
+        {
+            var script = Script(keepLogs);
+
+            // LIFE-F7 #1: CreateNew is the atomic single-flight gate; the loser exits without
+            // touching the tree. Stale locks (>10 min) are taken over.
+            Assert.Contains("AutopilotMonitor-Cleanup.lock", script);
+            Assert.Contains("[System.IO.FileMode]::CreateNew", script);
+            Assert.Contains("$lockAge.TotalMinutes -gt 10", script);
+        }
+
+        [Theory]
+        [InlineData(false)]
+        [InlineData(true)]
+        public void Rename_targets_carry_a_guid_suffix(bool keepLogs)
+        {
+            // A fixed '.del' target collides with leftovers of earlier attempts and with a
+            // concurrent script's rename — the GUID makes every attempt's target unique.
+            Assert.Contains(".del-' + [Guid]::NewGuid().ToString('N')", Script(keepLogs));
+        }
+
+        [Fact]
+        public void KeepLogs_variant_excludes_logs_directory()
+        {
+            var script = Script(keepLogs: true);
+            Assert.Contains("-Exclude 'Logs'", script);
+            Assert.DoesNotContain($"Rename-Item -Path '{BasePath}' -NewName", script);
+        }
+
+        [Fact]
+        public void Full_variant_renames_the_whole_tree()
+        {
+            var script = Script(keepLogs: false);
+            Assert.Contains($"Rename-Item -Path '{BasePath}' -NewName $renamedPath", script);
+            Assert.DoesNotContain("-Exclude 'Logs'", script);
+        }
+
+        [Theory]
+        [InlineData(false)]
+        [InlineData(true)]
+        public void Reboot_flag_controls_shutdown_invocation(bool reboot)
+        {
+            var script = Script(keepLogs: false, reboot: reboot);
+            if (reboot)
+                Assert.Contains("shutdown.exe /r /t 10", script);
+            else
+                Assert.DoesNotContain("shutdown.exe", script);
+        }
+
+        [Theory]
+        [InlineData(false)]
+        [InlineData(true)]
+        public void Script_and_lock_are_released_in_finally(bool keepLogs)
+        {
+            var script = Script(keepLogs);
+            Assert.Contains("finally", script);
+            Assert.Contains("$lockStream.Dispose()", script);
+            Assert.Contains("Remove-Item -Path $scriptPath -Force", script);
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Runtime/DiagnosticsPackageServiceTests.cs

@@ -226,6 +226,95 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Runtime
             return archive.Entries.Select(e => e.FullName).ToArray();
         }
 
+        private static string ZipEntryText(byte[] zipBytes, string entryName)
+        {
+            using var ms = new MemoryStream(zipBytes);
+            using var archive = new ZipArchive(ms, ZipArchiveMode.Read);
+            var entry = archive.GetEntry(entryName);
+            Assert.NotNull(entry);
+            using var reader = new StreamReader(entry!.Open(), Encoding.UTF8);
+            return reader.ReadToEnd();
+        }
+
+        // ── Nullable outcome (on-demand mid-session) — gate + sessioninfo semantics ──
+
+        /// <summary>
+        /// Sentinel subclass: throws before any HTTP so gate-pass-through is observable as a
+        /// non-null error result (a skip returns null BEFORE the archive is ever built).
+        /// </summary>
+        private sealed class ThrowOnBuildService : DiagnosticsPackageService
+        {
+            public ThrowOnBuildService(AgentConfiguration cfg, AgentLogger logger, BackendApiClient api)
+                : base(cfg, logger, api) { }
+            internal override byte[] BuildArchiveBytes(bool? enrollmentSucceeded) =>
+                throw new System.InvalidOperationException("gate-passed-sentinel");
+        }
+
+        private static DiagnosticsPackageService BuildGateProbe(AgentLogger logger, string mode)
+        {
+            var cfg = Cfg();
+            cfg.DiagnosticsUploadEnabled = true;
+            cfg.DiagnosticsUploadMode = mode;
+            var apiClient = new BackendApiClient(
+                httpClient: new System.Net.Http.HttpClient(),
+                baseUrl: "http://localhost",
+                manufacturer: string.Empty,
+                model: string.Empty,
+                serialNumber: string.Empty,
+                useBootstrapTokenAuth: false,
+                bootstrapToken: null,
+                agentVersion: "0.0.0",
+                logger: logger);
+            return new ThrowOnBuildService(cfg, logger, apiClient);
+        }
+
+        [Fact]
+        public async System.Threading.Tasks.Task CreateAndUploadAsync_null_outcome_passes_OnFailure_gate()
+        {
+            // On-demand mid-session (no outcome yet): the OnFailure gate must NOT skip —
+            // there is no known success to skip on. Reaching the archive build (sentinel
+            // throw → error result) proves the gate was passed; a skip would return null.
+            using var rig = new Rig();
+            var result = await BuildGateProbe(rig.Logger, "OnFailure")
+                .CreateAndUploadAsync(enrollmentSucceeded: null, fileNameSuffix: "server-requested");
+
+            Assert.NotNull(result);
+            Assert.Equal("gate-passed-sentinel", result!.ErrorCode);
+        }
+
+        [Fact]
+        public async System.Threading.Tasks.Task CreateAndUploadAsync_known_success_still_skipped_by_OnFailure_gate()
+        {
+            using var rig = new Rig();
+            var result = await BuildGateProbe(rig.Logger, "OnFailure")
+                .CreateAndUploadAsync(enrollmentSucceeded: true);
+
+            Assert.Null(result);
+        }
+
+        [Fact]
+        public async System.Threading.Tasks.Task CreateAndUploadAsync_null_outcome_still_blocked_by_mode_Off()
+        {
+            using var rig = new Rig();
+            var result = await BuildGateProbe(rig.Logger, "Off")
+                .CreateAndUploadAsync(enrollmentSucceeded: null);
+
+            Assert.Null(result);
+        }
+
+        [Theory]
+        [InlineData(true, "Succeeded")]
+        [InlineData(false, "Failed")]
+        [InlineData(null, "In Progress")]
+        public void BuildArchiveBytes_sessioninfo_reflects_nullable_outcome(bool? outcome, string expected)
+        {
+            using var rig = new Rig();
+            var bytes = rig.Build().BuildArchiveBytes(outcome);
+
+            var sessionInfo = ZipEntryText(bytes, "sessioninfo.txt");
+            Assert.Contains($"Enrollment Result: {expected}", sessionInfo);
+        }
+
         // ── BuildBlobUploadUrl — destination-aware URL construction ─────────────────
 
         [Theory]

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/SystemSignals/EspFailureRecoveryStoryTests.cs

@@ -0,0 +1,256 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using AutopilotMonitor.Agent.V2.Core.Logging;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals;
+using AutopilotMonitor.Agent.V2.Core.Orchestration;
+using AutopilotMonitor.Agent.V2.Core.Tests.Harness;
+using AutopilotMonitor.Agent.V2.Core.Tests.Orchestration;
+using AutopilotMonitor.DecisionCore.Engine;
+using AutopilotMonitor.DecisionCore.Signals;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.SystemSignals
+{
+    /// <summary>
+    /// Session 4910a5a5 (2026-07-23) — post-terminal recovery story. Field sequence:
+    /// DeviceSetup/Apps failed (culprit app never started installing) → settle window expired
+    /// → terminal EspFailureDetected → the user pressed "Try again" ~23 min later → Apps left
+    /// the failed state → 10/10 installed → DeviceSetup resolved. Pre-fix, that recovery only
+    /// appeared as a generic <c>subcategory_state_change</c>. Coverage:
+    /// <list type="bullet">
+    ///   <item><c>esp_failure_retry_detected</c> fires once when the failed subcategory leaves
+    ///         the failed state AFTER the terminal fire.</item>
+    ///   <item><c>esp_failure_recovered</c> fires once when the category then resolves to
+    ///         success.</item>
+    ///   <item>An in-settle-window recovery keeps emitting only
+    ///         <c>esp_failure_settle_recovered</c> — the post-terminal pair stays silent.</item>
+    ///   <item>Apps failures carry <c>LikelyCulpritApps</c> on the EspFailureDetected args,
+    ///         never-started apps ranked first.</item>
+    /// </list>
+    /// </summary>
+    public sealed class EspFailureRecoveryStoryTests
+    {
+        private static readonly DateTime Fixed = new DateTime(2026, 7, 23, 4, 30, 0, DateTimeKind.Utc);
+
+        private sealed class Fixture : IDisposable
+        {
+            public TempDirectory Tmp { get; } = new TempDirectory();
+            public FakeSignalIngressSink Sink { get; } = new FakeSignalIngressSink();
+            public List<EspFailureDetectedEventArgs> EspFailures { get; } = new List<EspFailureDetectedEventArgs>();
+            public ProvisioningStatusTracker Tracker { get; }
+
+            public Fixture(Func<IReadOnlyList<AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppPackageState>>? packageStatesProbe = null)
+            {
+                var clock = new VirtualClock(Fixed);
+                var post = new InformationalEventPost(Sink, clock);
+                var logger = new AgentLogger(Tmp.Path, AgentLogLevel.Info);
+                Tracker = new ProvisioningStatusTracker(
+                    sessionId: "S1",
+                    tenantId: "T1",
+                    post: post,
+                    logger: logger,
+                    appxScanner: new FakeAppxDeploymentFailureScanner(),
+                    backgroundDispatcher: action => action(),
+                    packageStatesProbe: packageStatesProbe);
+                Tracker.EspFailureDetected += (_, args) => EspFailures.Add(args);
+            }
+
+            public IReadOnlyList<(string EventType, IReadOnlyDictionary<string, object> Data)> CapturedEvents()
+            {
+                return Sink.Posted
+                    .Where(p => p.Kind == DecisionSignalKind.InformationalEvent && p.Payload != null)
+                    .Select(p =>
+                    {
+                        var eventType = p.Payload!.TryGetValue(SignalPayloadKeys.EventType, out var et) ? et : "";
+                        var data = p.TypedPayload as IReadOnlyDictionary<string, object>
+                                   ?? (IReadOnlyDictionary<string, object>)new Dictionary<string, object>();
+                        return (eventType, data);
+                    })
+                    .ToList();
+            }
+
+            /// <summary>Drive the session-4910a5a5 shape up to the terminal fire.</summary>
+            public void DriveToTerminalDeviceSetupAppsFailure()
+            {
+                Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                    ""categorySucceeded"": null,
+                    ""SecurityPoliciesSubcategory"": {""subcategoryState"":""succeeded"",""subcategoryStatusText"":""Security policies (1 of 1 applied)""},
+                    ""AppsSubcategory"": {""subcategoryState"":""inProgress"",""subcategoryStatusText"":""Apps (9 of 10 installed)""}
+                }");
+                Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                    ""categorySucceeded"": null,
+                    ""SecurityPoliciesSubcategory"": {""subcategoryState"":""succeeded"",""subcategoryStatusText"":""Security policies (1 of 1 applied)""},
+                    ""AppsSubcategory"": {""subcategoryState"":""failed"",""subcategoryStatusText"":""Apps (Error)""}
+                }");
+                Tracker.TriggerSettleTimerForTest("DeviceSetupCategory.Status");
+            }
+
+            public void Dispose()
+            {
+                Tracker.Dispose();
+                Tmp.Dispose();
+            }
+        }
+
+        [Fact]
+        public void PostTerminalRetry_EmitsRetryDetected_Once()
+        {
+            using var f = new Fixture();
+            f.DriveToTerminalDeviceSetupAppsFailure();
+            Assert.Single(f.EspFailures);
+
+            // "Try again": Apps leaves the failed state well after the settle window.
+            f.Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                ""categorySucceeded"": null,
+                ""SecurityPoliciesSubcategory"": {""subcategoryState"":""succeeded"",""subcategoryStatusText"":""Security policies (1 of 1 applied)""},
+                ""AppsSubcategory"": {""subcategoryState"":""inProgress"",""subcategoryStatusText"":""Apps (Working on it...)""}
+            }");
+
+            var retry = Assert.Single(f.CapturedEvents(), e => e.EventType == "esp_failure_retry_detected");
+            Assert.Equal("DeviceSetup", (string)retry.Data["category"]);
+            Assert.Equal("Apps", (string)retry.Data["subcategory"]);
+            Assert.Equal("failed", (string)retry.Data["previousState"]);
+            Assert.Equal("inProgress", (string)retry.Data["newState"]);
+            Assert.Equal("Provisioning_DeviceSetup_Apps_Failed", (string)retry.Data["failureType"]);
+            Assert.True(retry.Data.ContainsKey("minutesSinceFailure"));
+
+            // A later unrelated transition does not re-emit.
+            f.Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                ""categorySucceeded"": null,
+                ""SecurityPoliciesSubcategory"": {""subcategoryState"":""succeeded"",""subcategoryStatusText"":""Security policies (1 of 1 applied)""},
+                ""AppsSubcategory"": {""subcategoryState"":""succeeded"",""subcategoryStatusText"":""Apps (10 of 10 installed)""}
+            }");
+            Assert.Single(f.CapturedEvents(), e => e.EventType == "esp_failure_retry_detected");
+        }
+
+        [Fact]
+        public void PostTerminalRecovery_EmitsRecovered_OnCategorySuccess()
+        {
+            using var f = new Fixture();
+            f.DriveToTerminalDeviceSetupAppsFailure();
+
+            // Retry → all apps installed → Windows resolves the category boolean.
+            f.Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                ""categorySucceeded"": null,
+                ""SecurityPoliciesSubcategory"": {""subcategoryState"":""succeeded"",""subcategoryStatusText"":""Security policies (1 of 1 applied)""},
+                ""AppsSubcategory"": {""subcategoryState"":""inProgress"",""subcategoryStatusText"":""Apps (Working on it...)""}
+            }");
+            f.Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                ""categorySucceeded"": true,
+                ""SecurityPoliciesSubcategory"": {""subcategoryState"":""succeeded"",""subcategoryStatusText"":""Security policies (1 of 1 applied)""},
+                ""AppsSubcategory"": {""subcategoryState"":""succeeded"",""subcategoryStatusText"":""Apps (10 of 10 installed)""}
+            }");
+
+            var recovered = Assert.Single(f.CapturedEvents(), e => e.EventType == "esp_failure_recovered");
+            Assert.Equal("DeviceSetup", (string)recovered.Data["category"]);
+            Assert.Equal("Apps", (string)recovered.Data["failedSubcategory"]);
+            Assert.Equal("Provisioning_DeviceSetup_Apps_Failed", (string)recovered.Data["failureType"]);
+            Assert.True(recovered.Data.ContainsKey("minutesSinceFailure"));
+
+            // Duplicate category-success writes do not re-emit (fire-once).
+            f.Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                ""categorySucceeded"": true,
+                ""SecurityPoliciesSubcategory"": {""subcategoryState"":""succeeded"",""subcategoryStatusText"":""Security policies (1 of 1 applied)""},
+                ""AppsSubcategory"": {""subcategoryState"":""succeeded"",""subcategoryStatusText"":""Apps (10 of 10 installed, take 2)""}
+            }");
+            Assert.Single(f.CapturedEvents(), e => e.EventType == "esp_failure_recovered");
+        }
+
+        [Fact]
+        public void InSettleWindowRecovery_KeepsPostTerminalPairSilent()
+        {
+            using var f = new Fixture();
+
+            f.Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                ""categorySucceeded"": null,
+                ""AppsSubcategory"": {""subcategoryState"":""inProgress"",""subcategoryStatusText"":""Apps (0 of 1 installed)""}
+            }");
+            f.Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                ""categorySucceeded"": null,
+                ""AppsSubcategory"": {""subcategoryState"":""failed"",""subcategoryStatusText"":""Apps (Error)""}
+            }");
+            // Recovery INSIDE the settle window — terminal fire is suppressed.
+            f.Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                ""categorySucceeded"": null,
+                ""AppsSubcategory"": {""subcategoryState"":""inProgress"",""subcategoryStatusText"":""Apps (Working on it...)""}
+            }");
+            f.Tracker.TriggerSettleTimerForTest("DeviceSetupCategory.Status");
+            Assert.Empty(f.EspFailures);
+
+            f.Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                ""categorySucceeded"": true,
+                ""AppsSubcategory"": {""subcategoryState"":""succeeded"",""subcategoryStatusText"":""Apps (1 of 1 installed)""}
+            }");
+
+            var events = f.CapturedEvents();
+            Assert.Contains(events, e => e.EventType == "esp_failure_settle_recovered");
+            Assert.DoesNotContain(events, e => e.EventType == "esp_failure_retry_detected");
+            Assert.DoesNotContain(events, e => e.EventType == "esp_failure_recovered");
+        }
+
+        [Fact]
+        public void AppsFailure_TerminalArgs_CarryLikelyCulprits_NeverStartedFirst()
+        {
+            var neverStarted = BuildApp("app-bg", "Teams Backgrounds v2",
+                AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppInstallationState.Unknown,
+                downloadingSeen: false);
+            var startedButPending = BuildApp("app-slow", "Slow Installer",
+                AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppInstallationState.Unknown,
+                downloadingSeen: true);
+            var installed = BuildApp("app-ok", "Falcon Sensor",
+                AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppInstallationState.Installed,
+                downloadingSeen: true);
+            using var f = new Fixture(() => new[] { startedButPending, neverStarted, installed });
+
+            f.DriveToTerminalDeviceSetupAppsFailure();
+
+            var fired = Assert.Single(f.EspFailures);
+            Assert.Equal(2, fired.LikelyCulpritApps.Count);
+            // Never-started app ranked first — it starved the ESP gate without any IME event.
+            Assert.Equal("Teams Backgrounds v2", fired.LikelyCulpritApps[0]);
+            Assert.Equal("Slow Installer", fired.LikelyCulpritApps[1]);
+        }
+
+        [Fact]
+        public void NonAppsFailure_TerminalArgs_CarryNoCulprits()
+        {
+            var neverStarted = BuildApp("app-bg", "Teams Backgrounds v2",
+                AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppInstallationState.Unknown,
+                downloadingSeen: false);
+            using var f = new Fixture(() => new[] { neverStarted });
+
+            f.Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                ""categorySucceeded"": null,
+                ""SecurityPoliciesSubcategory"": {""subcategoryState"":""inProgress"",""subcategoryStatusText"":""Working""}
+            }");
+            f.Tracker.ProcessCategoryStatusForTest("DeviceSetupCategory.Status", @"{
+                ""categorySucceeded"": null,
+                ""SecurityPoliciesSubcategory"": {""subcategoryState"":""failed"",""subcategoryStatusText"":""Failed""}
+            }");
+            f.Tracker.TriggerSettleTimerForTest("DeviceSetupCategory.Status");
+
+            var fired = Assert.Single(f.EspFailures);
+            Assert.Empty(fired.LikelyCulpritApps);
+        }
+
+        private static AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppPackageState BuildApp(
+            string id, string name,
+            AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppInstallationState state,
+            bool downloadingSeen)
+        {
+            var pkg = new AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppPackageState(id, 0);
+            pkg.UpdateName(name);
+            pkg.UpdateIntent(AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppIntent.Install);
+            pkg.UpdateTargeted(AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppTargeted.Device);
+            // DownloadingOrInstallingSeen is derived inside UpdateState (Downloading..Installing
+            // range) — drive it through a Downloading transition instead of setting it directly.
+            if (downloadingSeen)
+                pkg.UpdateState(AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppInstallationState.Downloading);
+            if (state != AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppInstallationState.Unknown
+                && state != AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime.AppInstallationState.Downloading)
+                pkg.UpdateState(state);
+            return pkg;
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/SystemSignals/EspPolicyProviderStallDetectorTests.cs

@@ -0,0 +1,465 @@
+#nullable enable
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using AutopilotMonitor.Agent.V2.Core.Logging;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals;
+using AutopilotMonitor.Agent.V2.Core.Orchestration;
+using AutopilotMonitor.Agent.V2.Core.Persistence;
+using AutopilotMonitor.Agent.V2.Core.Tests.Harness;
+using AutopilotMonitor.Agent.V2.Core.Tests.Orchestration;
+using AutopilotMonitor.DecisionCore.Engine;
+using AutopilotMonitor.DecisionCore.Signals;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.SystemSignals
+{
+    /// <summary>
+    /// Session 5d735290 — pure detection logic of <see cref="EspPolicyProviderStallDetector"/>:
+    /// the CSP completion rule and the dwell/one-shot transition. No registry, no timers.
+    /// </summary>
+    public sealed class EspPolicyProviderStallLogicTests
+    {
+        private static readonly DateTime T0 = new DateTime(2026, 7, 23, 10, 0, 0, DateTimeKind.Utc);
+        private static readonly TimeSpan Dwell = TimeSpan.FromMinutes(EspPolicyProviderStallDetector.DwellMinutes);
+
+        private static PolicyProviderState SetupApps(string name, int? tracking, string scope = "device") =>
+            new PolicyProviderState(name, scope, EspPolicyProviderProbe.KindSetupApps, tracking, null);
+
+        private static PolicyProviderState DevicePrep(string name, int? installState) =>
+            new PolicyProviderState(name, "device", EspPolicyProviderProbe.KindDevicePreparation, null, installState);
+
+        private static EspPolicyProviderSnapshot Snapshot(params PolicyProviderState[] providers) =>
+            new EspPolicyProviderSnapshot(providers);
+
+        // ------------------------------------------------- completion rule (CSP contract)
+
+        [Theory]
+        [InlineData(1, true)]   // TrackingPoliciesCreated=true
+        [InlineData(0, false)]  // explicit false (the CSP default)
+        [InlineData(null, false)] // value missing — the field case
+        [InlineData(2, false)]  // anything else is not "true"
+        public void SetupApps_provider_complete_only_at_tracking_1(int? tracking, bool expected)
+            => Assert.Equal(expected, EspPolicyProviderProbe.IsProviderComplete(
+                EspPolicyProviderProbe.KindSetupApps, tracking, null));
+
+        [Theory]
+        [InlineData(2, true)]   // NotRequired
+        [InlineData(3, true)]   // Completed
+        [InlineData(1, false)]  // NotInstalled
+        [InlineData(4, false)]  // Error
+        [InlineData(null, false)]
+        public void DevicePreparation_provider_complete_at_state_2_or_3(int? state, bool expected)
+            => Assert.Equal(expected, EspPolicyProviderProbe.IsProviderComplete(
+                EspPolicyProviderProbe.KindDevicePreparation, null, state));
+
+        [Fact]
+        public void TryReadInt_tolerates_dword_string_and_bool_forms()
+        {
+            Assert.Equal(1, EspPolicyProviderProbe.TryReadInt(1));
+            Assert.Equal(3, EspPolicyProviderProbe.TryReadInt(3L));
+            Assert.Equal(1, EspPolicyProviderProbe.TryReadInt(" 1 "));
+            Assert.Equal(1, EspPolicyProviderProbe.TryReadInt(true));
+            Assert.Equal(0, EspPolicyProviderProbe.TryReadInt(false));
+            Assert.Null(EspPolicyProviderProbe.TryReadInt(null));
+            Assert.Null(EspPolicyProviderProbe.TryReadInt("not-a-number"));
+            Assert.Null(EspPolicyProviderProbe.TryReadInt(new byte[] { 1 }));
+        }
+
+        // ------------------------------------------------- dwell transition
+
+        [Fact]
+        public void Empty_or_missing_snapshot_clears_dwell_state_and_never_stalls()
+        {
+            var previous = new Dictionary<string, DateTime> { ["setupApps|device|ConfigMgr"] = T0 };
+
+            var missing = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                EspPolicyProviderSnapshot.Empty, previous, new HashSet<string>(), T0, false, T0.AddHours(2), Dwell);
+            Assert.Empty(missing.UpdatedFirstSeenUtc);
+            Assert.Empty(missing.NewlyStalled);
+            Assert.Null(missing.UpdatedSidecarMissingSinceUtc); // arm 2 resets too
+            Assert.Null(missing.SidecarMissingStalledForMinutes);
+
+            var registeredButEmpty = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                Snapshot(), previous, new HashSet<string>(), T0, false, T0.AddHours(2), Dwell);
+            Assert.Empty(registeredButEmpty.UpdatedFirstSeenUtc);
+            Assert.Empty(registeredButEmpty.NewlyStalled);
+            Assert.Null(registeredButEmpty.UpdatedSidecarMissingSinceUtc);
+        }
+
+        [Fact]
+        public void Incomplete_provider_accrues_dwell_but_does_not_stall_before_threshold()
+        {
+            var snapshot = Snapshot(SetupApps("ConfigMgr", tracking: null));
+
+            var round1 = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                snapshot, new Dictionary<string, DateTime>(), new HashSet<string>(), null, false, T0, Dwell);
+            Assert.Equal(T0, round1.UpdatedFirstSeenUtc["setupApps|device|ConfigMgr"]);
+            Assert.Empty(round1.NewlyStalled);
+
+            var round2 = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                snapshot, round1.UpdatedFirstSeenUtc, new HashSet<string>(),
+                round1.UpdatedSidecarMissingSinceUtc, false, T0.AddMinutes(14), Dwell);
+            Assert.Equal(T0, round2.UpdatedFirstSeenUtc["setupApps|device|ConfigMgr"]); // first-seen preserved
+            Assert.Empty(round2.NewlyStalled);
+            Assert.Null(round2.SidecarMissingStalledForMinutes); // 14 min < dwell on arm 2 as well
+        }
+
+        [Fact]
+        public void Provider_stalls_at_dwell_threshold_with_correct_minutes()
+        {
+            var snapshot = Snapshot(SetupApps("ConfigMgr", tracking: 0));
+            var seen = new Dictionary<string, DateTime> { ["setupApps|device|ConfigMgr"] = T0 };
+
+            var eval = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                snapshot, seen, new HashSet<string>(), null, false, T0.AddMinutes(15), Dwell);
+
+            var stalled = Assert.Single(eval.NewlyStalled);
+            Assert.Equal("ConfigMgr", stalled.Provider.Name);
+            Assert.Equal(15.0, stalled.StalledForMinutes, precision: 3);
+        }
+
+        [Fact]
+        public void Completion_or_disappearance_resets_the_dwell_clock()
+        {
+            var key = "setupApps|device|ConfigMgr";
+            var seen = new Dictionary<string, DateTime> { [key] = T0 };
+
+            // Completes mid-dwell → dropped from the map.
+            var completed = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                Snapshot(SetupApps("ConfigMgr", tracking: 1)), seen, new HashSet<string>(), null, false, T0.AddMinutes(10), Dwell);
+            Assert.Empty(completed.UpdatedFirstSeenUtc);
+
+            // Re-appears incomplete much later → dwell restarts from the new now, no stall yet.
+            var reappeared = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                Snapshot(SetupApps("ConfigMgr", tracking: 0)), completed.UpdatedFirstSeenUtc,
+                new HashSet<string>(), null, false, T0.AddHours(3), Dwell);
+            Assert.Equal(T0.AddHours(3), reappeared.UpdatedFirstSeenUtc[key]);
+            Assert.Empty(reappeared.NewlyStalled);
+
+            // Disappearance behaves the same as completion.
+            var disappeared = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                Snapshot(SetupApps("Sidecar", tracking: 1)), new Dictionary<string, DateTime> { [key] = T0 },
+                new HashSet<string>(), null, false, T0.AddMinutes(20), Dwell);
+            Assert.False(disappeared.UpdatedFirstSeenUtc.ContainsKey(key));
+        }
+
+        [Fact]
+        public void Already_fired_provider_is_never_reported_again()
+        {
+            var snapshot = Snapshot(SetupApps("ConfigMgr", tracking: null));
+            var seen = new Dictionary<string, DateTime> { ["setupApps|device|ConfigMgr"] = T0 };
+            var fired = new HashSet<string>(StringComparer.OrdinalIgnoreCase) { "setupApps|device|ConfigMgr" };
+
+            var eval = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                snapshot, seen, fired, null, false, T0.AddHours(5), Dwell);
+
+            Assert.Empty(eval.NewlyStalled);
+            Assert.True(eval.UpdatedFirstSeenUtc.ContainsKey("setupApps|device|ConfigMgr")); // still tracked
+        }
+
+        [Fact]
+        public void Mixed_kinds_and_scopes_are_tracked_under_distinct_keys()
+        {
+            var snapshot = Snapshot(
+                SetupApps("ConfigMgr", tracking: null),
+                SetupApps("ConfigMgr", tracking: null, scope: "user:S-1-5-21-1111"),
+                DevicePrep("ConfigMgr", installState: 1));
+
+            var eval = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                snapshot, new Dictionary<string, DateTime>(), new HashSet<string>(), null, false, T0, Dwell);
+
+            Assert.Equal(3, eval.UpdatedFirstSeenUtc.Count);
+            Assert.Contains("setupApps|device|ConfigMgr", eval.UpdatedFirstSeenUtc.Keys);
+            Assert.Contains("setupApps|user:S-1-5-21-1111|ConfigMgr", eval.UpdatedFirstSeenUtc.Keys);
+            Assert.Contains("devicePreparation|device|ConfigMgr", eval.UpdatedFirstSeenUtc.Keys);
+        }
+
+        [Fact]
+        public void SidecarRegistered_matches_setupApps_sidecar_only()
+        {
+            Assert.True(Snapshot(SetupApps("Sidecar", tracking: 0)).SidecarRegistered);
+            Assert.True(Snapshot(SetupApps("sidecar", tracking: 1, scope: "user:S-1-5-21-1")).SidecarRegistered);
+            Assert.False(Snapshot(SetupApps("ConfigMgr", tracking: 1)).SidecarRegistered);
+            Assert.False(Snapshot(DevicePrep("Sidecar", installState: 3)).SidecarRegistered); // wrong kind
+            Assert.False(EspPolicyProviderSnapshot.Empty.SidecarRegistered);
+        }
+
+        // ------------------------------------------------- arm 2: sidecar-missing transition
+
+        [Fact]
+        public void Issue106_foreign_provider_complete_but_sidecar_missing_stalls_after_dwell()
+        {
+            // The actual field case: ConfigMgr with TrackingPoliciesCreated=1 — "complete" by the
+            // CSP value contract, arm 1 never fires — yet the ESP waits on the absent Sidecar.
+            var snapshot = Snapshot(SetupApps("ConfigMgr", tracking: 1));
+
+            var round1 = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                snapshot, new Dictionary<string, DateTime>(), new HashSet<string>(), null, false, T0, Dwell);
+            Assert.Empty(round1.NewlyStalled);                       // arm 1 stays silent...
+            Assert.Equal(T0, round1.UpdatedSidecarMissingSinceUtc);  // ...but arm 2 starts its clock
+            Assert.Null(round1.SidecarMissingStalledForMinutes);
+
+            var round2 = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                snapshot, round1.UpdatedFirstSeenUtc, new HashSet<string>(),
+                round1.UpdatedSidecarMissingSinceUtc, false, T0.AddMinutes(15), Dwell);
+            Assert.Empty(round2.NewlyStalled);
+            Assert.Equal(15.0, round2.SidecarMissingStalledForMinutes!.Value, precision: 3);
+        }
+
+        [Fact]
+        public void Sidecar_registering_resets_the_sidecar_missing_clock()
+        {
+            // ConfigMgr first (legitimate startup ordering) → clock runs...
+            var round1 = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                Snapshot(SetupApps("ConfigMgr", tracking: 1)),
+                new Dictionary<string, DateTime>(), new HashSet<string>(), null, false, T0, Dwell);
+            Assert.Equal(T0, round1.UpdatedSidecarMissingSinceUtc);
+
+            // ...Sidecar joins → condition clears, state resets.
+            var round2 = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                Snapshot(SetupApps("ConfigMgr", tracking: 1), SetupApps("Sidecar", tracking: 0)),
+                round1.UpdatedFirstSeenUtc, new HashSet<string>(),
+                round1.UpdatedSidecarMissingSinceUtc, false, T0.AddMinutes(10), Dwell);
+            Assert.Null(round2.UpdatedSidecarMissingSinceUtc);
+            Assert.Null(round2.SidecarMissingStalledForMinutes);
+
+            // Sidecar gone again much later → clock restarts from the new now, no instant stall.
+            var round3 = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                Snapshot(SetupApps("ConfigMgr", tracking: 1)),
+                round2.UpdatedFirstSeenUtc, new HashSet<string>(),
+                round2.UpdatedSidecarMissingSinceUtc, false, T0.AddHours(3), Dwell);
+            Assert.Equal(T0.AddHours(3), round3.UpdatedSidecarMissingSinceUtc);
+            Assert.Null(round3.SidecarMissingStalledForMinutes);
+        }
+
+        [Fact]
+        public void Sidecar_missing_one_shot_and_deviceprep_only_scoping()
+        {
+            // Already fired → never re-reported, but the clock keeps running.
+            var latched = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                Snapshot(SetupApps("ConfigMgr", tracking: 1)),
+                new Dictionary<string, DateTime>(), new HashSet<string>(), T0, true, T0.AddHours(5), Dwell);
+            Assert.Null(latched.SidecarMissingStalledForMinutes);
+            Assert.Equal(T0, latched.UpdatedSidecarMissingSinceUtc);
+
+            // DevicePreparation providers alone don't constitute the Setup/Apps wait — arm 2 off.
+            var devicePrepOnly = EspPolicyProviderStallDetector.EvaluateStallTransition(
+                Snapshot(DevicePrep("ConfigMgr", installState: 1)),
+                new Dictionary<string, DateTime>(), new HashSet<string>(), null, false, T0, Dwell);
+            Assert.Null(devicePrepOnly.UpdatedSidecarMissingSinceUtc);
+        }
+    }
+
+    /// <summary>
+    /// Emission surface of the detector via the real <see cref="InformationalEventPost"/> rail.
+    /// Static probe override → serial collection (same contract as
+    /// <c>EspConfigDetectedTrackingFieldsTests</c>).
+    /// </summary>
+    [Collection("SerialThreading")]
+    public sealed class EspPolicyProviderStallDetectorEmissionTests : IDisposable
+    {
+        private static readonly DateTime At = new DateTime(2026, 7, 23, 12, 0, 0, DateTimeKind.Utc);
+
+        private readonly TempDirectory _tmp = new TempDirectory();
+
+        public void Dispose() => _tmp.Dispose();
+
+        private (EspPolicyProviderStallDetector sut, FakeSignalIngressSink sink, VirtualClock clock)
+            BuildDetector(StartupEventGate? gate = null)
+        {
+            var logger = new AgentLogger(_tmp.Path, AgentLogLevel.Info);
+            var sink = new FakeSignalIngressSink();
+            var clock = new VirtualClock(At);
+            var post = new InformationalEventPost(sink, clock);
+            var sut = new EspPolicyProviderStallDetector("S1", "T1", post, logger, clock, gate);
+            return (sut, sink, clock);
+        }
+
+        private static EspPolicyProviderSnapshot ConfigMgrOnly() => new EspPolicyProviderSnapshot(new[]
+        {
+            new PolicyProviderState("ConfigMgr", "device", EspPolicyProviderProbe.KindSetupApps,
+                trackingPoliciesCreated: null, installationState: null),
+        });
+
+        private static EspPolicyProviderSnapshot SidecarCompleteConfigMgrIncomplete() => new EspPolicyProviderSnapshot(new[]
+        {
+            new PolicyProviderState("Sidecar", "device", EspPolicyProviderProbe.KindSetupApps, 1, null),
+            new PolicyProviderState("ConfigMgr", "device", EspPolicyProviderProbe.KindSetupApps, 0, null),
+        });
+
+        private static IReadOnlyList<FakeSignalIngressSink.PostedSignal> StalledEvents(FakeSignalIngressSink sink) =>
+            sink.Posted.Where(p =>
+                p.Payload != null
+                && p.Payload.TryGetValue(SignalPayloadKeys.EventType, out var et)
+                && et == "esp_policy_provider_stalled").ToList();
+
+        [Fact]
+        public void CustomerScenario_configmgr_without_sidecar_emits_one_warning_after_dwell()
+        {
+            using var _probe = new EspPolicyProviderProbe.ScopedOverride(_ => ConfigMgrOnly());
+            var (sut, sink, clock) = BuildDetector();
+
+            sut.Tick();                                     // first sighting — dwell starts
+            Assert.Empty(StalledEvents(sink));
+
+            clock.Advance(TimeSpan.FromMinutes(EspPolicyProviderStallDetector.DwellMinutes));
+            sut.Tick();                                     // threshold crossed → emit
+
+            var evt = Assert.Single(StalledEvents(sink));
+            Assert.Equal(DecisionSignalKind.InformationalEvent, evt.Kind);
+            Assert.Equal("Warning", evt.Payload![SignalPayloadKeys.Severity]);
+            Assert.Equal("true", evt.Payload[SignalPayloadKeys.ImmediateUpload]);
+            Assert.Equal(EspPolicyProviderStallDetector.SourceLabel, evt.Payload[SignalPayloadKeys.Source]);
+
+            var data = Assert.IsAssignableFrom<IReadOnlyDictionary<string, object>>(evt.TypedPayload);
+            // Both arms cross in the same round (ConfigMgr incomplete AND Sidecar absent) →
+            // ONE event; sidecar-missing is the dominant reason.
+            Assert.Equal(EspPolicyProviderStallDetector.ReasonSidecarMissing, data["reason"]);
+            Assert.Equal(false, data["sidecarRegistered"]);
+            Assert.Equal(15.0, data["sidecarMissingForMinutes"]);
+            Assert.Equal(EspPolicyProviderStallDetector.DwellMinutes, data["dwellMinutes"]);
+            var stalled = Assert.IsAssignableFrom<IReadOnlyList<Dictionary<string, object>>>(data["stalledProviders"]);
+            var entry = Assert.Single(stalled);
+            Assert.Equal("ConfigMgr", entry["name"]);
+            Assert.Equal(EspPolicyProviderProbe.KindSetupApps, entry["kind"]);
+            Assert.Equal(15.0, entry["stalledForMinutes"]);
+        }
+
+        [Fact]
+        public void Issue106_configmgr_complete_without_sidecar_still_emits_sidecar_missing()
+        {
+            // Regression test for the customer's follow-up on issue #106: TrackingPoliciesCreated=1
+            // WAS present under ConfigMgr — the provider looks "complete", arm 1 never fires, yet
+            // the ESP hangs because Sidecar is absent. Arm 2 must catch exactly this.
+            var configMgrComplete = new EspPolicyProviderSnapshot(new[]
+            {
+                new PolicyProviderState("ConfigMgr", "device", EspPolicyProviderProbe.KindSetupApps,
+                    trackingPoliciesCreated: 1, installationState: null),
+            });
+            using var _probe = new EspPolicyProviderProbe.ScopedOverride(_ => configMgrComplete);
+            var (sut, sink, clock) = BuildDetector();
+
+            sut.Tick();
+            Assert.Empty(StalledEvents(sink));
+
+            clock.Advance(TimeSpan.FromMinutes(EspPolicyProviderStallDetector.DwellMinutes));
+            sut.Tick();
+
+            var evt = Assert.Single(StalledEvents(sink));
+            var data = Assert.IsAssignableFrom<IReadOnlyDictionary<string, object>>(evt.TypedPayload);
+            Assert.Equal(EspPolicyProviderStallDetector.ReasonSidecarMissing, data["reason"]);
+            Assert.Equal(false, data["sidecarRegistered"]);
+            Assert.Equal(15.0, data["sidecarMissingForMinutes"]);
+            Assert.Empty(Assert.IsAssignableFrom<IReadOnlyList<Dictionary<string, object>>>(data["stalledProviders"]));
+            var providers = Assert.IsAssignableFrom<IReadOnlyList<Dictionary<string, object?>>>(data["providers"]);
+            Assert.Equal(true, Assert.Single(providers)["complete"]); // the misleading "complete" is visible
+        }
+
+        [Fact]
+        public void Sidecar_complete_configmgr_incomplete_reports_only_configmgr_with_sidecar_flag()
+        {
+            using var _probe = new EspPolicyProviderProbe.ScopedOverride(_ => SidecarCompleteConfigMgrIncomplete());
+            var (sut, sink, clock) = BuildDetector();
+
+            sut.Tick();
+            clock.Advance(TimeSpan.FromMinutes(EspPolicyProviderStallDetector.DwellMinutes));
+            sut.Tick();
+
+            var evt = Assert.Single(StalledEvents(sink));
+            var data = Assert.IsAssignableFrom<IReadOnlyDictionary<string, object>>(evt.TypedPayload);
+            Assert.Equal(EspPolicyProviderStallDetector.ReasonProviderIncomplete, data["reason"]); // arm 2 off — Sidecar is there
+            Assert.Equal(true, data["sidecarRegistered"]);
+            Assert.False(data.ContainsKey("sidecarMissingForMinutes"));
+            var stalled = Assert.IsAssignableFrom<IReadOnlyList<Dictionary<string, object>>>(data["stalledProviders"]);
+            Assert.Equal("ConfigMgr", Assert.Single(stalled)["name"]);
+            var providers = Assert.IsAssignableFrom<IReadOnlyList<Dictionary<string, object?>>>(data["providers"]);
+            Assert.Equal(2, providers.Count); // full table always attached
+        }
+
+        [Fact]
+        public void Latch_prevents_second_emission_for_the_same_provider()
+        {
+            using var _probe = new EspPolicyProviderProbe.ScopedOverride(_ => ConfigMgrOnly());
+            var (sut, sink, clock) = BuildDetector();
+
+            sut.Tick();
+            clock.Advance(TimeSpan.FromMinutes(EspPolicyProviderStallDetector.DwellMinutes));
+            sut.Tick();
+            clock.Advance(TimeSpan.FromMinutes(30));
+            sut.Tick();
+            sut.Tick();
+
+            Assert.Single(StalledEvents(sink));
+        }
+
+        [Fact]
+        public void Startup_gate_suppresses_same_stall_across_restart_but_reports_new_provider_set()
+        {
+            var logger = new AgentLogger(_tmp.Path, AgentLogLevel.Info);
+
+            // Run 1: fires and persists the fingerprint.
+            using (var _probe = new EspPolicyProviderProbe.ScopedOverride(_ => ConfigMgrOnly()))
+            {
+                var (sut, sink, clock) = BuildDetector(new StartupEventGate(_tmp.Path, logger));
+                sut.Tick();
+                clock.Advance(TimeSpan.FromMinutes(EspPolicyProviderStallDetector.DwellMinutes));
+                sut.Tick();
+                Assert.Single(StalledEvents(sink));
+            }
+
+            // Run 2 (simulated restart — fresh detector, gate reloaded from the same state dir):
+            // identical stall re-accrues dwell but lands on the same fingerprint → suppressed.
+            using (var _probe = new EspPolicyProviderProbe.ScopedOverride(_ => ConfigMgrOnly()))
+            {
+                var (sut, sink, clock) = BuildDetector(new StartupEventGate(_tmp.Path, logger));
+                sut.Tick();
+                clock.Advance(TimeSpan.FromMinutes(EspPolicyProviderStallDetector.DwellMinutes));
+                sut.Tick();
+                Assert.Empty(StalledEvents(sink));
+            }
+
+            // Run 3: a SECOND provider joins the stall → fingerprint changes → reported.
+            var widened = new EspPolicyProviderSnapshot(new[]
+            {
+                new PolicyProviderState("ConfigMgr", "device", EspPolicyProviderProbe.KindSetupApps, null, null),
+                new PolicyProviderState("Contoso", "device", EspPolicyProviderProbe.KindSetupApps, 0, null),
+            });
+            using (var _probe = new EspPolicyProviderProbe.ScopedOverride(_ => widened))
+            {
+                var (sut, sink, clock) = BuildDetector(new StartupEventGate(_tmp.Path, logger));
+                sut.Tick();
+                clock.Advance(TimeSpan.FromMinutes(EspPolicyProviderStallDetector.DwellMinutes));
+                sut.Tick();
+                Assert.Single(StalledEvents(sink));
+            }
+        }
+
+        [Fact]
+        public void Healthy_or_absent_tracking_never_emits()
+        {
+            var healthy = new EspPolicyProviderSnapshot(new[]
+            {
+                new PolicyProviderState("Sidecar", "device", EspPolicyProviderProbe.KindSetupApps, 1, null),
+                new PolicyProviderState("ConfigMgr", "device", EspPolicyProviderProbe.KindDevicePreparation, null, 3),
+            });
+            using (var _probe = new EspPolicyProviderProbe.ScopedOverride(_ => healthy))
+            {
+                var (sut, sink, clock) = BuildDetector();
+                sut.Tick();
+                clock.Advance(TimeSpan.FromHours(4));
+                sut.Tick();
+                Assert.Empty(StalledEvents(sink));
+            }
+
+            using (var _probe = new EspPolicyProviderProbe.ScopedOverride(_ => EspPolicyProviderSnapshot.Empty))
+            {
+                var (sut, sink, clock) = BuildDetector();
+                sut.Tick();
+                clock.Advance(TimeSpan.FromHours(4));
+                sut.Tick();
+                Assert.Empty(StalledEvents(sink));
+            }
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/SystemSignals/ModernDeploymentTrackerErrorBackfillTests.cs

@@ -112,6 +112,36 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.SystemSignals
             Assert.Equal(false, data["backfilled"]);
         }
 
+        [Fact]
+        public void ErrorBackfillSummary_EmitsInfoLogEvent_AnnouncingTheReplayBlock()
+        {
+            _tracker.EmitErrorBackfillSummary(replayedCount: 6, droppedOverCap: 0);
+
+            var posted = _sink.Posted.Single(p => p.Kind == DecisionSignalKind.InformationalEvent);
+            Assert.Equal("modern_deployment_log", posted.Payload![SignalPayloadKeys.EventType]);
+
+            var data = Assert.IsAssignableFrom<IReadOnlyDictionary<string, object>>(posted.TypedPayload);
+            Assert.Equal(true, data["backfillSummary"]);
+            Assert.Equal(6, data["replayedCount"]);
+            Assert.Equal(0, data["droppedOverCap"]);
+            Assert.Equal(240, data["lookbackMinutes"]);
+
+            var message = (string)posted.Payload[SignalPayloadKeys.Message];
+            Assert.Contains("Replaying 6 error event(s)", message);
+            Assert.Contains("before the agent started", message);
+            Assert.DoesNotContain("cap", message);
+        }
+
+        [Fact]
+        public void ErrorBackfillSummary_MentionsDroppedRecords_WhenCapWasHit()
+        {
+            _tracker.EmitErrorBackfillSummary(replayedCount: 25, droppedOverCap: 7);
+
+            var posted = _sink.Posted.Single(p => p.Kind == DecisionSignalKind.InformationalEvent);
+            var message = (string)posted.Payload![SignalPayloadKeys.Message];
+            Assert.Contains("7 older record(s) beyond the 25-record cap", message);
+        }
+
         [Fact]
         public void BackfilledHarmlessId_StillRunsThroughRollupSuppression()
         {

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/Transport/EmergencyReporterTests.cs

@@ -0,0 +1,143 @@
+using System;
+using System.Collections.Generic;
+using System.Net.Http;
+using System.Threading.Tasks;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Transport;
+using AutopilotMonitor.Shared.Models;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring.Transport
+{
+    /// <summary>
+    /// Pins the anti-flood semantics of <see cref="EmergencyReporter.TrySendAsync"/> after the
+    /// delivery-hardening change (2026-07-23): the once-per-session dedup and the per-session
+    /// budget count DELIVERED reports. The previous mark-before-send permanently suppressed an
+    /// error key after its first transport failure — fatal for single-shot callers like the 48h
+    /// emergency break, whose process exits right after the attempt.
+    /// </summary>
+    public class EmergencyReporterTests
+    {
+        private sealed class FakeApiClient : BackendApiClient
+        {
+            public readonly List<TimeSpan?> Timeouts = new List<TimeSpan?>();
+            public readonly Queue<bool> Results = new Queue<bool>();
+
+            public FakeApiClient() : base(
+                httpClient: new HttpClient(),
+                baseUrl: "http://localhost",
+                manufacturer: string.Empty,
+                model: string.Empty,
+                serialNumber: string.Empty,
+                useBootstrapTokenAuth: false,
+                bootstrapToken: null,
+                agentVersion: "0.0.0",
+                logger: null)
+            {
+            }
+
+            public int Calls => Timeouts.Count;
+
+            public override Task<bool> ReportAgentErrorAsync(AgentErrorReport report, TimeSpan? timeout = null)
+            {
+                Timeouts.Add(timeout);
+                return Task.FromResult(Results.Count > 0 && Results.Dequeue());
+            }
+        }
+
+        private static EmergencyReporter Reporter(FakeApiClient client)
+            => new EmergencyReporter(client, "session", "tenant", "0.0.0", logger: null);
+
+        [Fact]
+        public async Task Failed_send_rolls_back_reservation_so_a_later_call_retries()
+        {
+            var client = new FakeApiClient();
+            client.Results.Enqueue(false); // first call fails
+            client.Results.Enqueue(true);  // second call succeeds
+            var reporter = Reporter(client);
+
+            await reporter.TrySendAsync(AgentErrorType.SessionAgeEmergencyBreak, "m");
+            await reporter.TrySendAsync(AgentErrorType.SessionAgeEmergencyBreak, "m");
+
+            // Old behaviour: second call suppressed as "already reported" ⇒ 1 call.
+            Assert.Equal(2, client.Calls);
+        }
+
+        [Fact]
+        public async Task Delivered_send_is_deduplicated_per_key()
+        {
+            var client = new FakeApiClient();
+            client.Results.Enqueue(true);
+            var reporter = Reporter(client);
+
+            await reporter.TrySendAsync(AgentErrorType.SessionAgeEmergencyBreak, "m");
+            await reporter.TrySendAsync(AgentErrorType.SessionAgeEmergencyBreak, "m");
+
+            Assert.Equal(1, client.Calls);
+        }
+
+        [Fact]
+        public async Task Retries_stay_inside_one_reservation_and_stop_on_success()
+        {
+            var client = new FakeApiClient();
+            client.Results.Enqueue(false);
+            client.Results.Enqueue(true); // second attempt delivers — third must not fire
+            var reporter = Reporter(client);
+
+            await reporter.TrySendAsync(
+                AgentErrorType.SessionAgeEmergencyBreak, "m",
+                attempts: 3, perAttemptTimeout: TimeSpan.FromMilliseconds(50), retryDelay: TimeSpan.Zero);
+
+            Assert.Equal(2, client.Calls);
+
+            // Delivered ⇒ dedup holds for the session.
+            await reporter.TrySendAsync(AgentErrorType.SessionAgeEmergencyBreak, "m");
+            Assert.Equal(2, client.Calls);
+        }
+
+        [Fact]
+        public async Task Per_attempt_timeout_is_forwarded_to_the_api_client()
+        {
+            var client = new FakeApiClient();
+            client.Results.Enqueue(true);
+            var reporter = Reporter(client);
+
+            var timeout = TimeSpan.FromSeconds(15);
+            await reporter.TrySendAsync(
+                AgentErrorType.SessionAgeEmergencyBreak, "m",
+                attempts: 1, perAttemptTimeout: timeout);
+
+            Assert.Equal(timeout, Assert.Single(client.Timeouts));
+        }
+
+        [Fact]
+        public async Task All_attempts_failing_rolls_back_after_exhausting_attempts()
+        {
+            var client = new FakeApiClient(); // queue empty ⇒ every attempt fails
+            var reporter = Reporter(client);
+
+            await reporter.TrySendAsync(
+                AgentErrorType.SessionAgeEmergencyBreak, "m",
+                attempts: 3, retryDelay: TimeSpan.Zero);
+            Assert.Equal(3, client.Calls);
+
+            // Rolled back ⇒ a later call may try again (budget + dedup + cooldown restored).
+            client.Results.Enqueue(true);
+            await reporter.TrySendAsync(AgentErrorType.SessionAgeEmergencyBreak, "m");
+            Assert.Equal(4, client.Calls);
+        }
+
+        [Fact]
+        public async Task Different_keys_do_not_suppress_each_other_after_rollback()
+        {
+            var client = new FakeApiClient();
+            client.Results.Enqueue(false); // break report fails → rollback (incl. cooldown restore)
+            client.Results.Enqueue(true);  // unrelated report must still go out
+            var reporter = Reporter(client);
+
+            await reporter.TrySendAsync(AgentErrorType.SessionAgeEmergencyBreak, "m");
+            await reporter.TrySendAsync(AgentErrorType.ConfigFetchFailed, "m");
+
+            Assert.Equal(2, client.Calls);
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Monitoring/UefiSecureBootCertReaderTests.cs

@@ -0,0 +1,212 @@
+#nullable enable
+using System.Collections.Generic;
+using System.Text;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Interop;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.DeviceInfo;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Monitoring
+{
+    /// <summary>
+    /// Pins the pure parts of the UEFI Secure Boot certificate probe: the ASCII substring
+    /// search over raw signature-list bytes and the <c>secureboot_status</c> payload shaping
+    /// (in particular the one-sided <c>uefiCa2023FirmwareConfirmed</c> marker whose ABSENCE
+    /// is load-bearing for ANALYZE-SEC-001's not_exists precondition). The actual firmware
+    /// read is only smoke-tested: test machines may be VMs, non-elevated, or legacy BIOS,
+    /// so only the fail-soft contract is asserted.
+    /// </summary>
+    public sealed class UefiSecureBootCertReaderTests
+    {
+        // --- ContainsAscii ---
+
+        [Fact]
+        public void ContainsAscii_finds_needle_embedded_in_binary_noise()
+        {
+            var bytes = Concat(new byte[] { 0x00, 0xA1, 0x30, 0x82 },
+                Encoding.ASCII.GetBytes("Windows UEFI CA 2023"),
+                new byte[] { 0x00, 0xFF });
+
+            Assert.True(UefiSecureBootCertReader.ContainsAscii(bytes, "Windows UEFI CA 2023"));
+        }
+
+        [Fact]
+        public void ContainsAscii_finds_needle_at_the_very_end()
+        {
+            var bytes = Concat(new byte[] { 0x01, 0x02 }, Encoding.ASCII.GetBytes("KEK 2K CA 2023"));
+
+            Assert.True(UefiSecureBootCertReader.ContainsAscii(bytes, "KEK 2K CA 2023"));
+        }
+
+        [Fact]
+        public void ContainsAscii_rejects_partial_overlap_and_absent_needle()
+        {
+            var bytes = Encoding.ASCII.GetBytes("Windows UEFI CA 2011 something else");
+
+            Assert.False(UefiSecureBootCertReader.ContainsAscii(bytes, "Windows UEFI CA 2023"));
+            // Repeated prefix bytes must not confuse the scan.
+            var tricky = Encoding.ASCII.GetBytes("ababac");
+            Assert.True(UefiSecureBootCertReader.ContainsAscii(tricky, "abac"));
+        }
+
+        [Fact]
+        public void ContainsAscii_handles_null_empty_and_oversized_needle()
+        {
+            Assert.False(UefiSecureBootCertReader.ContainsAscii(null, "x"));
+            Assert.False(UefiSecureBootCertReader.ContainsAscii(new byte[0], "x"));
+            Assert.False(UefiSecureBootCertReader.ContainsAscii(new byte[] { 1, 2 }, ""));
+            Assert.False(UefiSecureBootCertReader.ContainsAscii(new byte[] { 1, 2 }, "abc"));
+        }
+
+        // --- Payload shaping ---
+
+        [Fact]
+        public void Marker_emitted_only_when_db_ok_and_ca2023_present()
+        {
+            var data = new Dictionary<string, object>();
+            DeviceInfoCollector.AppendFirmwareCertFields(data, new UefiSecureBootCertSnapshot
+            {
+                DbStatus = UefiSecureBootCertReader.StatusOk,
+                KekStatus = UefiSecureBootCertReader.StatusOk,
+                DbHasWindowsUefiCa2023 = true,
+                KekHasMicrosoftKek2kCa2023 = true
+            });
+
+            Assert.Equal(true, data["uefiCa2023FirmwareConfirmed"]);
+            Assert.Equal("ok", data["uefiFirmwareReadStatus"]);
+            Assert.Equal(true, data["uefiDbHasWindowsUefiCa2023"]);
+            Assert.Equal(true, data["uefiKekHasMicrosoftKek2kCa2023"]);
+        }
+
+        [Fact]
+        public void Marker_absent_when_ca2023_missing_even_though_read_succeeded()
+        {
+            var data = new Dictionary<string, object>();
+            DeviceInfoCollector.AppendFirmwareCertFields(data, new UefiSecureBootCertSnapshot
+            {
+                DbStatus = UefiSecureBootCertReader.StatusOk,
+                KekStatus = UefiSecureBootCertReader.StatusOk,
+                DbHasWindowsUefiCa2023 = false,
+                DbHasWindowsProductionPca2011 = true
+            });
+
+            // The marker must be OMITTED, not false — not_exists fails on any present value.
+            Assert.False(data.ContainsKey("uefiCa2023FirmwareConfirmed"));
+            Assert.Equal(false, data["uefiDbHasWindowsUefiCa2023"]);
+            Assert.Equal(true, data["uefiDbHasWindowsProductionPca2011"]);
+        }
+
+        [Fact]
+        public void Failed_db_read_emits_status_but_no_cert_booleans_and_no_marker()
+        {
+            var data = new Dictionary<string, object>();
+            DeviceInfoCollector.AppendFirmwareCertFields(data, new UefiSecureBootCertSnapshot
+            {
+                DbStatus = UefiSecureBootCertReader.StatusPrivilegeDenied,
+                KekStatus = UefiSecureBootCertReader.StatusPrivilegeDenied
+            });
+
+            Assert.Equal(UefiSecureBootCertReader.StatusPrivilegeDenied, data["uefiFirmwareReadStatus"]);
+            Assert.False(data.ContainsKey("uefiDbHasWindowsUefiCa2023"));
+            Assert.False(data.ContainsKey("uefiKekHasMicrosoftKek2kCa2023"));
+            Assert.False(data.ContainsKey("uefiCa2023FirmwareConfirmed"));
+        }
+
+        [Fact]
+        public void Db_ok_but_kek_failed_keeps_db_booleans_and_reports_kek_status()
+        {
+            var data = new Dictionary<string, object>();
+            DeviceInfoCollector.AppendFirmwareCertFields(data, new UefiSecureBootCertSnapshot
+            {
+                DbStatus = UefiSecureBootCertReader.StatusOk,
+                KekStatus = UefiSecureBootCertReader.StatusVariableNotFound,
+                DbHasWindowsUefiCa2023 = true
+            });
+
+            Assert.Equal(UefiSecureBootCertReader.StatusVariableNotFound, data["uefiFirmwareReadStatus"]);
+            Assert.Equal(true, data["uefiDbHasWindowsUefiCa2023"]);
+            Assert.Equal(true, data["uefiCa2023FirmwareConfirmed"]);
+            Assert.False(data.ContainsKey("uefiKekHasMicrosoftKek2kCa2023"));
+        }
+
+        [Fact]
+        public void Null_snapshot_leaves_payload_untouched()
+        {
+            var data = new Dictionary<string, object> { { "uefiSecureBootEnabled", true } };
+            DeviceInfoCollector.AppendFirmwareCertFields(data, null);
+
+            Assert.Single(data);
+        }
+
+        [Fact]
+        public void DescribeFirmwareVerdict_covers_all_shapes()
+        {
+            Assert.Equal("unavailable", DeviceInfoCollector.DescribeFirmwareVerdict(null));
+            Assert.Equal(UefiSecureBootCertReader.StatusNotUefi, DeviceInfoCollector.DescribeFirmwareVerdict(
+                new UefiSecureBootCertSnapshot { DbStatus = UefiSecureBootCertReader.StatusNotUefi }));
+            Assert.Equal("CA2023 confirmed", DeviceInfoCollector.DescribeFirmwareVerdict(
+                new UefiSecureBootCertSnapshot { DbStatus = UefiSecureBootCertReader.StatusOk, DbHasWindowsUefiCa2023 = true }));
+            Assert.Equal("CA2023 missing", DeviceInfoCollector.DescribeFirmwareVerdict(
+                new UefiSecureBootCertSnapshot { DbStatus = UefiSecureBootCertReader.StatusOk, DbHasWindowsUefiCa2023 = false }));
+        }
+
+        // --- Reader smoke (real firmware; machine state unknown) ---
+
+        [Fact]
+        public void Read_never_throws_and_reports_a_status_for_both_variables()
+        {
+            var snapshot = UefiSecureBootCertReader.Read();
+
+            Assert.NotNull(snapshot);
+            Assert.False(string.IsNullOrEmpty(snapshot.DbStatus));
+            Assert.False(string.IsNullOrEmpty(snapshot.KekStatus));
+        }
+
+        /// <summary>
+        /// SeSystemEnvironmentPrivilege is adjusted on the PROCESS token, so the enable →
+        /// read → restore sequence is a process-wide side effect. Unserialized, a second
+        /// reader observes "already enabled", skips its own restore, and then loses the
+        /// privilege mid-read when the first reader disposes — surfacing as a privilege_denied
+        /// that disagrees with the other readers. The machine's actual privilege state does
+        /// not matter here: whatever it is, every reader must report the SAME status.
+        /// </summary>
+        [Fact]
+        public void Read_is_serialized_across_concurrent_callers()
+        {
+            const int readers = 8;
+            var snapshots = new UefiSecureBootCertSnapshot[readers];
+            var failures = new System.Exception[readers];
+
+            var threads = new System.Threading.Thread[readers];
+            for (var i = 0; i < readers; i++)
+            {
+                var index = i;
+                threads[i] = new System.Threading.Thread(() =>
+                {
+                    try { snapshots[index] = UefiSecureBootCertReader.Read(); }
+                    catch (System.Exception ex) { failures[index] = ex; }
+                });
+                threads[i].Start();
+            }
+            foreach (var thread in threads) thread.Join();
+
+            Assert.All(failures, Assert.Null);
+            Assert.All(snapshots, s => Assert.False(string.IsNullOrEmpty(s.DbStatus)));
+            Assert.All(snapshots, s => Assert.Equal(snapshots[0].DbStatus, s.DbStatus));
+            Assert.All(snapshots, s => Assert.Equal(snapshots[0].KekStatus, s.KekStatus));
+        }
+
+        private static byte[] Concat(params byte[][] parts)
+        {
+            var total = 0;
+            foreach (var part in parts) total += part.Length;
+            var result = new byte[total];
+            var offset = 0;
+            foreach (var part in parts)
+            {
+                System.Array.Copy(part, 0, result, offset, part.Length);
+                offset += part.Length;
+            }
+            return result;
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Orchestration/DeviceInfoHostTriggerTests.cs

@@ -37,5 +37,41 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.Orchestration
             Assert.False(DeviceInfoHost.IsEndTrigger(DecisionSignalKind.EspPhaseChanged, null));
             Assert.False(DeviceInfoHost.IsEndTrigger(DecisionSignalKind.InformationalEvent, Phase("FinalizingSetup")));
         }
+
+        // Audit Q2 — the payload shape the adapter's apps sub-phase declaration produces on the
+        // ingress rail (InformationalEventPost: eventType + declared phase enum name).
+        private static IReadOnlyDictionary<string, string> SubPhaseDeclaration(string declaredPhase) =>
+            new Dictionary<string, string>
+            {
+                { SignalPayloadKeys.EventType, AutopilotMonitor.Shared.Constants.EventTypes.PhaseTransition },
+                { AutopilotMonitor.Agent.V2.Core.Telemetry.Events.EventTimelineEmitter.PhaseParamKey, declaredPhase },
+            };
+
+        [Fact]
+        public void Apps_subphase_declarations_classify_as_esp_config_refresh_triggers()
+        {
+            Assert.Equal(DeviceInfoHost.EspConfigTriggerAppsDevice,
+                DeviceInfoHost.ClassifyEspConfigRefreshTrigger(DecisionSignalKind.InformationalEvent, SubPhaseDeclaration("AppsDevice")));
+            Assert.Equal(DeviceInfoHost.EspConfigTriggerAppsUser,
+                DeviceInfoHost.ClassifyEspConfigRefreshTrigger(DecisionSignalKind.InformationalEvent, SubPhaseDeclaration("AppsUser")));
+            // Non-apps phase declarations (e.g. the reducer's Finalizing entry) never classify.
+            Assert.Null(DeviceInfoHost.ClassifyEspConfigRefreshTrigger(DecisionSignalKind.InformationalEvent, SubPhaseDeclaration("FinalizingSetup")));
+            // A phase_transition without a declared phase never classifies.
+            Assert.Null(DeviceInfoHost.ClassifyEspConfigRefreshTrigger(DecisionSignalKind.InformationalEvent,
+                new Dictionary<string, string> { { SignalPayloadKeys.EventType, AutopilotMonitor.Shared.Constants.EventTypes.PhaseTransition } }));
+        }
+
+        [Fact]
+        public void AccountSetup_phase_classifies_as_the_user_setup_refresh_trigger()
+        {
+            Assert.Equal(DeviceInfoHost.EspConfigTriggerAccountSetup,
+                DeviceInfoHost.ClassifyEspConfigRefreshTrigger(DecisionSignalKind.EspPhaseChanged, Phase("AccountSetup")));
+            // DeviceSetup is the enrollment-start trigger, not an ESP-config refresh.
+            Assert.Null(DeviceInfoHost.ClassifyEspConfigRefreshTrigger(DecisionSignalKind.EspPhaseChanged, Phase("DeviceSetup")));
+            Assert.Null(DeviceInfoHost.ClassifyEspConfigRefreshTrigger(DecisionSignalKind.EspPhaseChanged, null));
+            // Unrelated informational events never classify.
+            Assert.Null(DeviceInfoHost.ClassifyEspConfigRefreshTrigger(DecisionSignalKind.InformationalEvent,
+                new Dictionary<string, string> { { SignalPayloadKeys.EventType, "esp_config_detected" } }));
+        }
     }
 }

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Security/HardwareInfoNormalizeTests.cs

@@ -0,0 +1,33 @@
+using AutopilotMonitor.Agent.V2.Core.Security;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.Security
+{
+    /// <summary>
+    /// Audit Q5 — WMI hardware values are trimmed at the source. BIOS serials become device
+    /// identity keys downstream (F2 device history joins on TenantId + serial), so padding
+    /// must never leave the agent; whitespace-only values collapse to the "Unknown" sentinel
+    /// the retry logic already treats as unresolved.
+    /// </summary>
+    public sealed class HardwareInfoNormalizeTests
+    {
+        [Theory]
+        [InlineData(" PF60H941 ", "PF60H941")]
+        [InlineData("PF60H941", "PF60H941")]
+        [InlineData("\tLENOVO \r\n", "LENOVO")]
+        [InlineData("Unknown", "Unknown")]
+        public void Trims_whitespace_at_the_source(string raw, string expected)
+            => Assert.Equal(expected, HardwareInfo.NormalizeWmiValue(raw));
+
+        [Theory]
+        [InlineData("")]
+        [InlineData("   ")]
+        [InlineData("\t\r\n")]
+        public void Empty_and_whitespace_only_collapse_to_the_Unknown_sentinel(string raw)
+            => Assert.Equal("Unknown", HardwareInfo.NormalizeWmiValue(raw));
+
+        [Fact]
+        public void Null_collapses_to_the_Unknown_sentinel()
+            => Assert.Equal("Unknown", HardwareInfo.NormalizeWmiValue(null));
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/SignalAdapters/ImeLogTrackerAdapterHistoricAppReplayTests.cs

@@ -0,0 +1,180 @@
+using System;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime;
+using AutopilotMonitor.Agent.V2.Core.SignalAdapters;
+using AutopilotMonitor.Agent.V2.Core.Tests.Harness;
+using AutopilotMonitor.DecisionCore.Signals;
+using AutopilotMonitor.Shared.Models;
+using SharedEventTypes = AutopilotMonitor.Shared.Constants.EventTypes;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.SignalAdapters
+{
+    /// <summary>
+    /// Historic-replay suppression for APP events (session eaf3d8c4 part 2): 147 of 157 app
+    /// events in that session were replayed from a previous enrollment's IME log — all 10
+    /// "installed apps" were phantoms. Stale app-state transitions and DO telemetry must be
+    /// suppressed BEFORE the sub-phase declaration, the timing bookkeeping and the terminal
+    /// DecisionSignal dedup, so fire-once flags stay unconsumed and no phantom
+    /// AppInstallCompleted/Failed reaches the engine (which could spuriously re-arm the
+    /// AdvisoryCompletion window). The script twin lives in
+    /// <see cref="ImeLogTrackerAdapterHistoricReplayTests"/>.
+    /// </summary>
+    public sealed class ImeLogTrackerAdapterHistoricAppReplayTests
+    {
+        private static readonly DateTime ClockNow = new DateTime(2026, 7, 23, 15, 42, 0, DateTimeKind.Utc);
+
+        [Fact]
+        public void Stale_terminal_app_transition_is_fully_suppressed()
+        {
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+            var app = new AppPackageState("app-old", 0);
+
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddDays(-7);
+            adapter.TriggerAppStateFromTest(app, AppInstallationState.Installing, AppInstallationState.Installed);
+
+            Assert.Empty(f.InfoEvents(SharedEventTypes.AppInstallComplete));
+            Assert.Empty(f.DecisionSignals(DecisionSignalKind.AppInstallCompleted));
+            // Shadow download_progress (status=completed) and the summary snapshot ride the
+            // same emit — both must be gone too.
+            Assert.Empty(f.InfoEvents(SharedEventTypes.DownloadProgress));
+            Assert.Empty(f.InfoEvents(SharedEventTypes.AppTrackingSummary));
+            // Timing bookkeeping must not be poisoned (feeds FinalStatusBuilder).
+            Assert.False(adapter.AppTimings.ContainsKey("app-old"));
+
+            Assert.Single(f.InfoEvents(SharedEventTypes.HistoricImeReplayDetected));
+        }
+
+        [Fact]
+        public void Fresh_run_after_suppressed_stale_run_fires_signal_timing_and_subphase()
+        {
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+            var app = new AppPackageState("app-X", 0);
+
+            // Fresh ESP phase so the sub-phase declaration is armed.
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddMinutes(-5);
+            adapter.TriggerEspPhaseFromTest("DeviceSetup");
+
+            // Stale replay of the same app — suppressed, must consume NEITHER the sub-phase
+            // fire-once NOR the terminal-signal dedup for this appId.
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddDays(-7);
+            adapter.TriggerAppStateFromTest(app, AppInstallationState.Unknown, AppInstallationState.Installed);
+            Assert.Empty(f.InfoEvents(SharedEventTypes.PhaseTransition));
+            Assert.Empty(f.DecisionSignals(DecisionSignalKind.AppInstallCompleted));
+
+            // The app genuinely runs in THIS enrollment.
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddMinutes(-2);
+            adapter.TriggerAppStateFromTest(app, AppInstallationState.Unknown, AppInstallationState.Installing);
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddMinutes(-1);
+            adapter.TriggerAppStateFromTest(app, AppInstallationState.Installing, AppInstallationState.Installed);
+
+            Assert.Single(f.InfoEvents(SharedEventTypes.PhaseTransition));            // sub-phase fired fresh
+            Assert.Single(f.DecisionSignals(DecisionSignalKind.AppInstallCompleted)); // signal fired fresh
+            var timing = adapter.AppTimings["app-X"];
+            Assert.Equal(ClockNow.AddMinutes(-2), timing.StartedAtUtc);               // fresh stamps, not stale
+            Assert.Equal(ClockNow.AddMinutes(-1), timing.CompletedAtUtc);
+        }
+
+        [Fact]
+        public void Stale_do_telemetry_is_suppressed_fresh_emits()
+        {
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+            var app = new AppPackageState("app-do", 0);
+
+            // Line-grounded path: the [DO TEL] line's own timestamp travels with the callback.
+            adapter.TriggerDoTelemetryFromTest(app, ClockNow.AddDays(-7));
+            Assert.Empty(f.InfoEvents(SharedEventTypes.DoTelemetry));
+
+            adapter.TriggerDoTelemetryFromTest(app, ClockNow.AddMinutes(-1));
+            var info = Assert.Single(f.InfoEvents(SharedEventTypes.DoTelemetry));
+            Assert.Equal(ClockNow.AddMinutes(-1), info.OccurredAtUtc);
+        }
+
+        [Fact]
+        public void Poll_driven_do_telemetry_stamps_clock_ignoring_unrelated_last_matched_line()
+        {
+            // Session df1fcf47: the DO collector observed the completion live, but the event
+            // inherited LastMatchedLogTimestamp from an unrelated, tz-skewed log line 8h in
+            // the past — which dragged Sessions.StartedAt back and inflated the duration.
+            // Poll-driven telemetry (null source timestamp) must stamp the clock, never the
+            // last matched line.
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+            var app = new AppPackageState("app-do-poll", 0);
+
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddHours(-8);
+            adapter.TriggerDoTelemetryFromTest(app, sourceTimestampUtc: null);
+
+            var info = Assert.Single(f.InfoEvents(SharedEventTypes.DoTelemetry));
+            Assert.Equal(ClockNow, info.OccurredAtUtc);
+            Assert.Equal("true", info.Payload!["derivedTimestamp"]);
+            // Not a replay — live observation must never trip the replay suppression,
+            // even with a stale unrelated line on the tracker.
+            Assert.Empty(f.InfoEvents(SharedEventTypes.HistoricImeReplayDetected));
+        }
+
+        [Fact]
+        public void Oneshot_summary_is_shared_between_script_and_app_suppressions()
+        {
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddDays(-7);
+            adapter.TriggerScriptCompletedFromTest(new ScriptExecutionState
+            {
+                PolicyId = "aaa11111",
+                ScriptType = "platform",
+                ExitCode = 0,
+                Result = "Success",
+            });
+            adapter.TriggerAppStateFromTest(new AppPackageState("app-old", 0),
+                AppInstallationState.Installing, AppInstallationState.Installed);
+
+            Assert.Single(f.InfoEvents(SharedEventTypes.HistoricImeReplayDetected));
+        }
+
+        [Fact]
+        public void FutureSkew_app_transition_still_emits()
+        {
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+            var app = new AppPackageState("app-skew", 0);
+
+            // Mid-enrollment clock jump — genuine current activity, stamped to the clock.
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddHours(2);
+            adapter.TriggerAppStateFromTest(app, AppInstallationState.Installing, AppInstallationState.Installed);
+
+            var info = Assert.Single(f.InfoEvents(SharedEventTypes.AppInstallComplete));
+            Assert.Equal(ClockNow, info.OccurredAtUtc);
+            Assert.Equal("true", info.Payload!["derivedTimestamp"]);
+            Assert.Single(f.DecisionSignals(DecisionSignalKind.AppInstallCompleted));
+            Assert.Empty(f.InfoEvents(SharedEventTypes.HistoricImeReplayDetected));
+        }
+
+        [Fact]
+        public void SimulationMode_bypasses_suppression_for_apps_and_scripts()
+        {
+            // The --replay-log-dir dev tool intentionally feeds historic lines.
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+            f.Tracker.SimulationMode = true;
+
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddDays(-7);
+            adapter.TriggerAppStateFromTest(new AppPackageState("app-sim", 0),
+                AppInstallationState.Installing, AppInstallationState.Installed);
+            adapter.TriggerScriptCompletedFromTest(new ScriptExecutionState
+            {
+                PolicyId = "bbb22222",
+                ScriptType = "platform",
+                ExitCode = 0,
+                Result = "Success",
+            });
+
+            Assert.Single(f.InfoEvents(SharedEventTypes.AppInstallComplete));
+            Assert.Single(f.InfoEvents(SharedEventTypes.ScriptCompleted));
+            Assert.Empty(f.InfoEvents(SharedEventTypes.HistoricImeReplayDetected));
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/SignalAdapters/ImeLogTrackerAdapterHistoricReplayTests.cs

@@ -0,0 +1,257 @@
+using System;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime;
+using AutopilotMonitor.Agent.V2.Core.SignalAdapters;
+using AutopilotMonitor.Agent.V2.Core.Tests.Harness;
+using SharedEventTypes = AutopilotMonitor.Shared.Constants.EventTypes;
+using Xunit;
+
+namespace AutopilotMonitor.Agent.V2.Core.Tests.SignalAdapters
+{
+    /// <summary>
+    /// Historic-replay handling (session eaf3d8c4): a previous enrollment's IME log surviving
+    /// on disk made the agent replay week-old script activity — 156 phantom script_completed
+    /// events with ~170 h durations (clock-clamped completion minus RAW stale start) and an
+    /// immediate-upload flood. Script events whose source line is &gt; 24 h stale are now
+    /// suppressed entirely (one-shot <c>historic_ime_replay_detected</c> summary instead),
+    /// and durations are computed from a timeline-consistent timestamp pair with a 24 h
+    /// plausibility backstop.
+    /// </summary>
+    public sealed class ImeLogTrackerAdapterHistoricReplayTests
+    {
+        private static readonly DateTime ClockNow = new DateTime(2026, 7, 23, 15, 42, 0, DateTimeKind.Utc);
+
+        // ---------------------------------------------------------------------
+        // Suppression: stale (> 24 h past) source lines are a previous enrollment
+        // ---------------------------------------------------------------------
+
+        [Fact]
+        public void Stale_completion_is_suppressed_and_emits_oneshot_summary()
+        {
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+
+            var ancient = ClockNow.AddDays(-7);
+            f.Tracker.LastMatchedLogTimestamp = ancient;
+
+            adapter.TriggerScriptCompletedFromTest(new ScriptExecutionState
+            {
+                PolicyId = "d78c1822",
+                ScriptType = "platform",
+                ExitCode = 0,
+                Result = "Failed",
+                StartedAtUtc = ancient.AddMinutes(-30),
+                // Bootstrap marker in stdout — week-old evidence must not drive the
+                // bootstrap-detected trace either.
+                Stdout = "Bootstrap script version: v2.0",
+            });
+
+            Assert.Empty(f.InfoEvents(SharedEventTypes.ScriptCompleted));
+            Assert.Empty(f.InfoEvents(SharedEventTypes.ScriptFailed));
+            Assert.Empty(f.InfoEvents(SharedEventTypes.ScriptTimeoutSuspected));
+            Assert.Empty(f.InfoEvents(SharedEventTypes.AgentTrace));
+
+            var summary = f.InfoEvent(SharedEventTypes.HistoricImeReplayDetected);
+            Assert.Equal(ancient.ToString("o"), summary.Payload!["earliestRejectedSourceTimestamp"]);
+        }
+
+        [Fact]
+        public void Summary_is_oneshot_across_started_and_completed_suppressions()
+        {
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddDays(-7);
+            adapter.TriggerScriptStartedFromTest(new ScriptStartedInfo { PolicyId = "aaa11111", ScriptType = "platform" });
+
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddDays(-7).AddMinutes(1);
+            adapter.TriggerScriptCompletedFromTest(new ScriptExecutionState
+            {
+                PolicyId = "aaa11111",
+                ScriptType = "platform",
+                ExitCode = 0,
+                Result = "Success",
+            });
+
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddDays(-7).AddMinutes(2);
+            adapter.TriggerScriptCompletedFromTest(new ScriptExecutionState
+            {
+                PolicyId = "bbb22222",
+                ScriptType = "remediation",
+                ScriptPart = "detection",
+                ExitCode = 0,
+                ComplianceResult = "True",
+            });
+
+            Assert.Empty(f.InfoEvents(SharedEventTypes.ScriptStarted));
+            Assert.Empty(f.InfoEvents(SharedEventTypes.ScriptCompleted));
+            // Exactly ONE summary regardless of how many replayed lines followed — and it dates
+            // the replay window from the FIRST (earliest) suppressed line.
+            var summary = Assert.Single(f.InfoEvents(SharedEventTypes.HistoricImeReplayDetected));
+            Assert.Equal(ClockNow.AddDays(-7).ToString("o"), summary.Payload!["earliestRejectedSourceTimestamp"]);
+        }
+
+        [Fact]
+        public void Fresh_events_after_suppression_emit_normally()
+        {
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddDays(-7);
+            adapter.TriggerScriptCompletedFromTest(new ScriptExecutionState
+            {
+                PolicyId = "aaa11111",
+                ScriptType = "platform",
+                ExitCode = 0,
+                Result = "Success",
+            });
+            Assert.Empty(f.InfoEvents(SharedEventTypes.ScriptCompleted));
+
+            // The agent catches up to current log content — normal emission resumes.
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddMinutes(-2);
+            adapter.TriggerScriptCompletedFromTest(new ScriptExecutionState
+            {
+                PolicyId = "ccc33333",
+                ScriptType = "platform",
+                ExitCode = 0,
+                Result = "Success",
+                StartedAtUtc = ClockNow.AddMinutes(-3),
+            });
+
+            var info = Assert.Single(f.InfoEvents(SharedEventTypes.ScriptCompleted));
+            Assert.Equal("ccc33333", info.Payload!["policyId"]);
+            Assert.Equal("60.00", info.Payload["durationSeconds"]);
+        }
+
+        [Fact]
+        public void Clock_fallback_without_source_timestamp_still_emits()
+        {
+            // derivedFromClock with NO rejected source ts (synthetic/callback path) is not a
+            // replay — must emit, and must not trigger the summary.
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+
+            adapter.TriggerScriptCompletedFromTest(new ScriptExecutionState
+            {
+                PolicyId = "ddd44444",
+                ScriptType = "platform",
+                ExitCode = 0,
+                Result = "Success",
+            });
+
+            var info = Assert.Single(f.InfoEvents(SharedEventTypes.ScriptCompleted));
+            Assert.Equal("true", info.Payload!["derivedTimestamp"]);
+            Assert.False(info.Payload.ContainsKey("rejectedSourceTimestamp"));
+            Assert.Empty(f.InfoEvents(SharedEventTypes.HistoricImeReplayDetected));
+        }
+
+        // ---------------------------------------------------------------------
+        // Duration: timeline-consistent pair + plausibility backstop
+        // ---------------------------------------------------------------------
+
+        [Fact]
+        public void FutureSkew_completion_emits_with_clamped_stamp_and_raw_pair_duration()
+        {
+            // Mid-enrollment clock jump (WhiteGlove +1h CMTrace skew case): the source ts is
+            // rejected as future-skewed — NOT suppressed — and the duration must come from the
+            // raw source pair (both ends on the same skewed timeline), not clamped-now − raw-start.
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+
+            var skewed = ClockNow.AddHours(2);
+            f.Tracker.LastMatchedLogTimestamp = skewed;
+
+            adapter.TriggerScriptCompletedFromTest(new ScriptExecutionState
+            {
+                PolicyId = "eee55555",
+                ScriptType = "platform",
+                ExitCode = 0,
+                Result = "Success",
+                StartedAtUtc = skewed.AddSeconds(-360),
+            });
+
+            var info = Assert.Single(f.InfoEvents(SharedEventTypes.ScriptCompleted));
+            Assert.Equal(ClockNow, info.OccurredAtUtc);                       // stamp: clamped to clock
+            Assert.Equal("true", info.Payload!["derivedTimestamp"]);
+            Assert.Equal(skewed.ToString("o"), info.Payload["rejectedSourceTimestamp"]);
+            Assert.Equal("360.00", info.Payload["durationSeconds"]);          // duration: raw pair
+            Assert.Empty(f.InfoEvents(SharedEventTypes.HistoricImeReplayDetected));
+        }
+
+        [Fact]
+        public void FutureSkew_failed_platform_script_timeout_heuristic_uses_raw_pair()
+        {
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+
+            var skewed = ClockNow.AddHours(2);
+            f.Tracker.LastMatchedLogTimestamp = skewed;
+
+            adapter.TriggerScriptCompletedFromTest(new ScriptExecutionState
+            {
+                PolicyId = "fff66666",
+                ScriptType = "platform",
+                ExitCode = 0,
+                Result = "Failed",
+                StartedAtUtc = skewed.AddMinutes(-26),  // past the 25-min suspicion threshold
+            });
+
+            var suspected = Assert.Single(f.InfoEvents(SharedEventTypes.ScriptTimeoutSuspected));
+            Assert.Equal("1560.00", suspected.Payload!["durationSeconds"]);
+            Assert.Equal(ClockNow, suspected.OccurredAtUtc);
+        }
+
+        [Fact]
+        public void Implausible_duration_above_24h_is_omitted()
+        {
+            // Fresh (accepted) completion paired with an ancient start — e.g. a stale pending
+            // slot a legacy path left behind. The duration would be a cross-run lie; omit it.
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddMinutes(-2);
+
+            adapter.TriggerScriptCompletedFromTest(new ScriptExecutionState
+            {
+                PolicyId = "abc12345",
+                ScriptType = "platform",
+                ExitCode = 0,
+                Result = "Failed",
+                StartedAtUtc = ClockNow.AddHours(-30),
+            });
+
+            var info = Assert.Single(f.InfoEvents(SharedEventTypes.ScriptFailed));
+            Assert.False(info.Payload!.ContainsKey("durationSeconds"));
+            Assert.False(info.Payload.ContainsKey("durationBasis"));
+            // The 30 h "duration" must not read as a hung script either.
+            Assert.Empty(f.InfoEvents(SharedEventTypes.ScriptTimeoutSuspected));
+        }
+
+        // ---------------------------------------------------------------------
+        // Tracker slot hardening: stale pending start must not pair with a fresh run
+        // ---------------------------------------------------------------------
+
+        [Fact]
+        public void Fresh_start_discards_stale_pending_slot_from_previous_enrollment()
+        {
+            using var f = new ImeLogTrackerAdapterFixture(ClockNow);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+
+            // Previous enrollment: replayed start line whose matching result never appeared
+            // (the script was mid-run when that enrollment ended).
+            f.Tracker.SeedPendingPlatformScriptForTesting("beef7777", exitCode: null, exitObservedAtUtc: null,
+                startedAtUtc: ClockNow.AddDays(-7));
+
+            // Same policy genuinely re-runs now — the fresh start must begin a NEW execution.
+            f.Tracker.LastMatchedLogTimestamp = ClockNow.AddSeconds(-90);
+            f.Tracker.HandlePlatformScriptStarted("beef7777");
+
+            f.Tracker.LastMatchedLogTimestamp = ClockNow;
+            f.Tracker.CompletePlatformScriptFromImeResultForTesting("beef7777", "Success", ClockNow);
+
+            var info = f.InfoEvent(SharedEventTypes.ScriptCompleted);
+            // Without the hardening the slot kept the 7-day-old start: the duration would have
+            // been dropped by the 24 h backstop (or, before that, shown as ~168 h).
+            Assert.Equal("90.00", info.Payload!["durationSeconds"]);
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/SignalAdapters/ImeLogTrackerAdapterTests.cs

@@ -647,13 +647,13 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.SignalAdapters
             int priorDoCalls = 0;
             int priorScriptCalls = 0;
             f.Tracker.OnImeAgentVersion = _ => priorVersionCalls++;
-            f.Tracker.OnDoTelemetryReceived = _ => priorDoCalls++;
+            f.Tracker.OnDoTelemetryReceived = (_, _) => priorDoCalls++;
             f.Tracker.OnScriptCompleted = _ => priorScriptCalls++;
 
             using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
 
             f.Tracker.OnImeAgentVersion("1.0.0.0");
-            f.Tracker.OnDoTelemetryReceived(new AppPackageState("app-1", 0));
+            f.Tracker.OnDoTelemetryReceived(new AppPackageState("app-1", 0), null);
             f.Tracker.OnScriptCompleted(new ScriptExecutionState { PolicyId = "p", ScriptType = "platform" });
 
             Assert.Equal(1, priorVersionCalls);
@@ -667,7 +667,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.SignalAdapters
         {
             using var f = new ImeLogTrackerAdapterFixture();
             Action<string> priorVersion = _ => { };
-            Action<AppPackageState> priorDo = _ => { };
+            Action<AppPackageState, DateTime?> priorDo = (_, _) => { };
             Action<ScriptExecutionState> priorScript = _ => { };
             f.Tracker.OnImeAgentVersion = priorVersion;
             f.Tracker.OnDoTelemetryReceived = priorDo;

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/SignalAdapters/ImeLogTrackerAdapterTimingTests.cs

@@ -243,5 +243,87 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.SignalAdapters
 
             Assert.Equal(firstStamp, adapter.AppTimings["app-P"].StartedAtUtc);
         }
+
+        [Fact]
+        public void Terminal_to_active_retry_rearms_CompletedAt_and_final_terminal_covers_total_occupancy()
+        {
+            // Audit Q1: the IME retry path (Error -> Downloading -> Installed is permitted by
+            // AppPackageState.UpdateState). Pre-fix, CompletedAt froze at the first Error, so
+            // the final Installed payload carried the first failure's completedAt/duration.
+            using var f = new ImeLogTrackerAdapterFixture(T0);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+            var app = new AppPackageState("app-R", 0);
+
+            adapter.TriggerAppStateFromTest(app, AppInstallationState.Unknown, AppInstallationState.Installing);
+            f.Clock.Advance(TimeSpan.FromSeconds(5));
+            adapter.TriggerAppStateFromTest(app, AppInstallationState.Installing, AppInstallationState.Error);
+            f.Clock.Advance(TimeSpan.FromSeconds(10));
+            adapter.TriggerAppStateFromTest(app, AppInstallationState.Error, AppInstallationState.Downloading);
+
+            // Re-armed while active again: the retry's download event carries no completedAt,
+            // and the FIRST start stamp is kept.
+            Assert.Null(adapter.AppTimings["app-R"].CompletedAtUtc);
+            var retryDownload = f.InfoEvent(SharedEventTypes.AppDownloadStarted);
+            Assert.False(retryDownload.Payload!.ContainsKey("completedAt"));
+            Assert.False(retryDownload.Payload.ContainsKey("durationSeconds"));
+            Assert.Equal(T0.ToString("o"), retryDownload.Payload["startedAt"]);
+
+            f.Clock.Advance(TimeSpan.FromSeconds(20));
+            adapter.TriggerAppStateFromTest(app, AppInstallationState.Downloading, AppInstallationState.Installed);
+
+            var timing = adapter.AppTimings["app-R"];
+            Assert.Equal(T0, timing.StartedAtUtc);
+            Assert.Equal(T0.AddSeconds(35), timing.CompletedAtUtc);
+            Assert.Equal(35.0, timing.DurationSeconds);
+
+            var completed = Assert.Single(f.InfoEvents(SharedEventTypes.AppInstallComplete));
+            Assert.Equal("35.00", completed.Payload!["durationSeconds"]);
+            Assert.Equal(T0.AddSeconds(35).ToString("o"), completed.Payload["completedAt"]);
+        }
+
+        [Fact]
+        public void Skipped_then_retried_app_emits_positive_duration_from_retry_start()
+        {
+            // Production regression (session 66f1c5e1, audit Q1): a user-scope app evaluated
+            // Skipped during DeviceSetup (terminal, no start observed), retried after sign-in
+            // (Skipped -> Downloading is permitted), Installed later. Pre-fix payload:
+            // completedAt frozen at the early Skip + startedAt from the retry ->
+            // durationSeconds=-2342. Post-fix: retry re-arms, duration covers retry-start ->
+            // final terminal.
+            using var f = new ImeLogTrackerAdapterFixture(T0);
+            using var adapter = new ImeLogTrackerAdapter(f.Tracker, f.Ingress, f.Clock);
+            var app = new AppPackageState("app-S", 0);
+
+            adapter.TriggerAppStateFromTest(app, AppInstallationState.Unknown, AppInstallationState.Skipped);
+            Assert.Null(adapter.AppTimings["app-S"].StartedAtUtc);
+            Assert.Equal(T0, adapter.AppTimings["app-S"].CompletedAtUtc);
+
+            f.Clock.Advance(TimeSpan.FromSeconds(60));
+            adapter.TriggerAppStateFromTest(app, AppInstallationState.Skipped, AppInstallationState.Downloading);
+            f.Clock.Advance(TimeSpan.FromSeconds(30));
+            adapter.TriggerAppStateFromTest(app, AppInstallationState.Downloading, AppInstallationState.Installed);
+
+            var timing = adapter.AppTimings["app-S"];
+            Assert.Equal(T0.AddSeconds(60), timing.StartedAtUtc);
+            Assert.Equal(T0.AddSeconds(90), timing.CompletedAtUtc);
+            Assert.Equal(30.0, timing.DurationSeconds);
+
+            var completedEvents = f.InfoEvents(SharedEventTypes.AppInstallComplete);
+            Assert.Equal(2, completedEvents.Count);
+            Assert.Equal("30.00", completedEvents[1].Payload!["durationSeconds"]);
+        }
+
+        [Fact]
+        public void Inverted_endpoints_yield_null_DurationSeconds()
+        {
+            // Negative guard (audit Q1): endpoints stamped from out-of-order source lines must
+            // never surface as a negative durationSeconds (observed -2342s in production). The
+            // payload emitter omits the field when DurationSeconds is null.
+            var inverted = new AppInstallTiming(startedAtUtc: T0.AddSeconds(100), completedAtUtc: T0);
+            Assert.Null(inverted.DurationSeconds);
+
+            var wellOrdered = new AppInstallTiming(startedAtUtc: T0, completedAtUtc: T0.AddSeconds(100));
+            Assert.Equal(100.0, wellOrdered.DurationSeconds);
+        }
     }
 }

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/SignalAdapters/RealmJoinWatcherAdapterTests.cs

@@ -151,17 +151,23 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.SignalAdapters
         }
 
         [Fact]
-        public void TriggerPhaseChangedFromTest_emits_informational_only_no_decision_signal()
+        public void TriggerPhaseChangedFromTest_emits_typed_signal_and_informational_event()
         {
             using var f = new Fixture();
             using var adapter = new RealmJoinWatcherAdapter(f.Watcher, f.Ingress, f.Clock);
 
             adapter.TriggerPhaseChangedFromTest(prev: 100, curr: 200);
 
-            // Phase change is observability-only. There is no DecisionSignalKind.RealmJoinPhaseChanged.
+            // 1) Typed signal — persists LastDeploymentPhase and drives the aborted-RJ-ESP
+            //    detection in the reducer (session 224b2087). Not Detected/Resolved.
             Assert.DoesNotContain(f.Ingress.Posted, p => p.Kind == DecisionSignalKind.RealmJoinDetected);
             Assert.DoesNotContain(f.Ingress.Posted, p => p.Kind == DecisionSignalKind.RealmJoinResolved);
+            var decision = f.Ingress.Posted.Single(p => p.Kind == DecisionSignalKind.RealmJoinPhaseChanged);
+            Assert.Equal("RealmJoinWatcher", decision.SourceOrigin);
+            Assert.Equal("200", decision.Payload![DecisionEngine.RealmJoinPayloadKeys.DeploymentPhase]);
+            Assert.Equal("100", decision.Payload[DecisionEngine.RealmJoinPayloadKeys.PreviousPhase]);
 
+            // 2) Dual-emit informational event keeps the existing timeline entry.
             var info = f.Ingress.Posted.Single(p =>
                 p.Kind == DecisionSignalKind.InformationalEvent
                 && p.Payload != null

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Termination/EnrollmentTerminationHandlerTests.cs

@@ -511,6 +511,88 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.Termination
                 $"network_bandwidth_estimate (@{bandwidthIdx}) must precede whiteglove_part1_complete (@{part1CompleteIdx}) so the straggler stays in Part 1.");
         }
 
+        // ===================================================== WG Part-1 preprov diagnostics
+        // V1 parity (restored 2026-07-28): the seal exit uploads the diagnostics package as a
+        // pre-provisioning intermediate under the SAME mode gating as the terminal path — the
+        // seal counts as a success, so Always uploads, OnFailure skips (a Part-1 failure
+        // terminates via the regular Failed path, which uploads), Off does nothing.
+
+        [Theory]
+        [InlineData("Always", true, 1)]
+        [InlineData("OnFailure", true, 0)]
+        [InlineData("Off", true, 0)]
+        [InlineData("Always", false, 0)]
+        public void Handle_whiteglove_part1_diagnostics_upload_respects_mode(
+            string mode, bool enabled, int expected)
+        {
+            using var rig = new Rig();
+            rig.State = new DecisionStateBuilder(DecisionState.CreateInitial("S1", "T1")) { Stage = SessionStage.WhiteGloveSealed }.Build();
+            var cfg = rig.BuildConfig(diagEnabled: enabled, diagMode: mode);
+
+            rig.Build(cfg).Handle(sender: null!,
+                Args(EnrollmentTerminationReason.DecisionTerminalStage, EnrollmentTerminationOutcome.Succeeded, SessionStage.WhiteGloveSealed));
+
+            Assert.Equal(expected, rig.DiagnosticsUploads);
+        }
+
+        [Fact]
+        public void Handle_whiteglove_part1_diagnostics_upload_uses_preprov_suffix_and_succeeded_flag()
+        {
+            using var rig = new Rig();
+            rig.State = new DecisionStateBuilder(DecisionState.CreateInitial("S1", "T1")) { Stage = SessionStage.WhiteGloveSealed }.Build();
+            var cfg = rig.BuildConfig(diagEnabled: true, diagMode: "Always");
+
+            rig.Build(cfg).Handle(sender: null!,
+                Args(EnrollmentTerminationReason.DecisionTerminalStage, EnrollmentTerminationOutcome.Succeeded, SessionStage.WhiteGloveSealed));
+
+            Assert.Equal(1, rig.DiagnosticsUploads);
+            Assert.Equal("preprov", rig.LastDiagnosticsSuffix);
+            Assert.Equal(true, rig.LastDiagnosticsSucceededFlag);
+        }
+
+        [Fact]
+        public void Handle_whiteglove_part1_diagnostics_events_precede_part1_complete_marker()
+        {
+            // whiteglove_part1_complete is the authoritative Part-1/Part-2 boundary for the
+            // web split (computeWhiteGloveSplitSequence) — diagnostics_collecting/uploaded
+            // must sequence BEFORE it or they get mis-filed into the resumed Part-2 block.
+            using var rig = new Rig();
+            rig.State = new DecisionStateBuilder(DecisionState.CreateInitial("S1", "T1")) { Stage = SessionStage.WhiteGloveSealed }.Build();
+            rig.DiagnosticsResult = new DiagnosticsUploadResult { BlobName = "diag-preprov.zip" };
+            var cfg = rig.BuildConfig(diagEnabled: true, diagMode: "Always");
+
+            rig.Build(cfg).Handle(sender: null!,
+                Args(EnrollmentTerminationReason.DecisionTerminalStage, EnrollmentTerminationOutcome.Succeeded, SessionStage.WhiteGloveSealed));
+
+            var emitted = rig.EmittedEventTypes.ToList();
+            var collectingIdx = emitted.IndexOf("diagnostics_collecting");
+            var uploadedIdx = emitted.IndexOf("diagnostics_uploaded");
+            var part1CompleteIdx = emitted.IndexOf(Constants.EventTypes.WhiteGlovePart1Complete);
+
+            Assert.True(collectingIdx >= 0, "diagnostics_collecting must have been emitted.");
+            Assert.True(uploadedIdx >= 0, "diagnostics_uploaded must have been emitted.");
+            Assert.True(part1CompleteIdx >= 0, "whiteglove_part1_complete must have been emitted.");
+            Assert.True(uploadedIdx < part1CompleteIdx,
+                $"diagnostics_uploaded (@{uploadedIdx}) must precede whiteglove_part1_complete (@{part1CompleteIdx}) so the upload stays in Part 1.");
+        }
+
+        [Fact]
+        public void Handle_whiteglove_part1_still_skips_cleanup_and_marker_when_diagnostics_enabled()
+        {
+            // The preprov upload must not change the Part-1 exit contract: no self-destruct,
+            // no enrollment-complete.marker, whiteglove.complete still written.
+            using var rig = new Rig();
+            rig.State = new DecisionStateBuilder(DecisionState.CreateInitial("S1", "T1")) { Stage = SessionStage.WhiteGloveSealed }.Build();
+            var cfg = rig.BuildConfig(diagEnabled: true, diagMode: "Always");
+
+            rig.Build(cfg).Handle(sender: null!,
+                Args(EnrollmentTerminationReason.DecisionTerminalStage, EnrollmentTerminationOutcome.Succeeded, SessionStage.WhiteGloveSealed));
+
+            Assert.Equal(0, rig.CleanupService.Invocations);
+            Assert.False(File.Exists(Path.Combine(rig.StateDir, "enrollment-complete.marker")));
+            Assert.True(rig.SessionPersistence.IsWhiteGloveResume());
+        }
+
         [Fact]
         public void Handle_standalone_reboot_fires_when_reboot_enabled_and_no_self_destruct()
         {

src/Agent/AutopilotMonitor.Agent.V2.Core.Tests/Termination/ObservationCoverageTests.cs

@@ -1,5 +1,7 @@
 using System;
+using AutopilotMonitor.Agent.V2.Core.Orchestration;
 using AutopilotMonitor.Agent.V2.Core.Termination;
+using AutopilotMonitor.Shared.Models;
 using Xunit;
 
 namespace AutopilotMonitor.Agent.V2.Core.Tests.Termination
@@ -70,5 +72,82 @@ namespace AutopilotMonitor.Agent.V2.Core.Tests.Termination
             Assert.Equal(0, bootToStart, 0);
             Assert.Equal(10, uptime, 0);
         }
+
+        // --- DescribeLateStart: outcome-calibrated severity + phrasing (fleet 2026-07-28) ---
+
+        private static void Describe(
+            EnrollmentTerminationOutcome outcome, string oobeState,
+            out EventSeverity severity, out string message, out string note)
+            => ObservationCoverage.DescribeLateStart(
+                outcome, oobeState, bootToStartSeconds: 34 * 60, uptimeSeconds: 30,
+                out severity, out message, out note);
+
+        [Fact]
+        public void Failed_outcome_is_a_warning_with_the_hung_script_post_mortem_note()
+        {
+            Describe(EnrollmentTerminationOutcome.Failed, "in_progress",
+                out var severity, out var message, out var note);
+
+            Assert.Equal(EventSeverity.Warning, severity);
+            Assert.Contains("low coverage of the enrollment window", message);
+            Assert.Contains("post-mortem", note);
+            Assert.Contains("hung ahead of the bootstrap", note);
+        }
+
+        [Fact]
+        public void TimedOut_outcome_is_a_warning_like_a_failure()
+        {
+            Describe(EnrollmentTerminationOutcome.TimedOut, "in_progress",
+                out var severity, out _, out var note);
+
+            Assert.Equal(EventSeverity.Warning, severity);
+            Assert.Contains("post-mortem", note);
+        }
+
+        [Fact]
+        public void Succeeded_outcome_is_an_info_about_tail_only_coverage_without_alarm_framing()
+        {
+            // The 659c3a90 shape: healthy enrollment, bootstrap merely ran late in the ESP queue.
+            Describe(EnrollmentTerminationOutcome.Succeeded, "in_progress",
+                out var severity, out _, out var note);
+
+            Assert.Equal(EventSeverity.Info, severity);
+            Assert.Contains("succeeded", note);
+            Assert.Contains("IME log replay", note);
+            Assert.DoesNotContain("post-mortem", note);
+            Assert.DoesNotContain("hung", note);
+        }
+
+        [Fact]
+        public void Oobe_completed_at_start_phrases_a_pure_post_mortem()
+        {
+            Describe(EnrollmentTerminationOutcome.Failed, "completed",
+                out _, out var message, out _);
+
+            Assert.Contains("OOBE was already completed when the agent started", message);
+        }
+
+        [Fact]
+        public void Oobe_in_progress_at_start_phrases_the_live_tail()
+        {
+            Describe(EnrollmentTerminationOutcome.Failed, "in_progress",
+                out _, out var message, out _);
+
+            Assert.Contains("OOBE was still in progress at agent start", message);
+            Assert.Contains("final 30s live", message);
+        }
+
+        [Theory]
+        [InlineData("not_started")]  // flips in after a mid-OOBE reboot — not interpretable
+        [InlineData("unavailable")]  // WinRT contract absent / read failed
+        [InlineData("unknown_3")]    // unexpected enum value
+        public void Uninterpretable_oobe_states_add_no_claim_to_the_message(string oobeState)
+        {
+            Describe(EnrollmentTerminationOutcome.Failed, oobeState,
+                out _, out var message, out _);
+
+            Assert.DoesNotContain("OOBE", message);
+            Assert.EndsWith("low coverage of the enrollment window.", message);
+        }
     }
 }

src/Agent/AutopilotMonitor.Agent.V2.Core/Configuration/AgentConfiguration.cs

@@ -121,6 +121,13 @@ namespace AutopilotMonitor.Agent.V2.Core.Configuration
         /// </summary>
         public string ImeMatchLogPath { get; set; }
 
+        /// <summary>
+        /// Optional path to write a gather-rule evaluation trace (for debugging).
+        /// If empty, no trace is written. Set from remote config (EnableGatherRuleDebugLog)
+        /// or the --gather-debug-log CLI override.
+        /// </summary>
+        public string GatherRuleDebugLogPath { get; set; }
+
         /// <summary>
         /// Path to directory with real IME log files for log replay.
         /// When set, the agent replays these logs with time compression instead of reading live logs.

src/Agent/AutopilotMonitor.Agent.V2.Core/Configuration/RemoteConfigMerger.cs

@@ -135,6 +135,24 @@ namespace AutopilotMonitor.Agent.V2.Core.Configuration
                 }
             }
 
+            // ---------------- GatherRuleDebugLog: same bool→path projection as ImeMatchLog
+            //                  above. `true` expands Constants.GatherRuleDebugLogPath, `false`
+            //                  nulls the runtime path unless a --gather-debug-log CLI override
+            //                  supplied a non-default path.
+            if (remoteConfig.EnableGatherRuleDebugLog)
+            {
+                agentConfig.GatherRuleDebugLogPath = Environment.ExpandEnvironmentVariables(Constants.GatherRuleDebugLogPath);
+            }
+            else
+            {
+                var defaultGatherDebugPath = Environment.ExpandEnvironmentVariables(Constants.GatherRuleDebugLogPath);
+                if (string.IsNullOrEmpty(agentConfig.GatherRuleDebugLogPath)
+                    || string.Equals(agentConfig.GatherRuleDebugLogPath, defaultGatherDebugPath, StringComparison.OrdinalIgnoreCase))
+                {
+                    agentConfig.GatherRuleDebugLogPath = null;
+                }
+            }
+
             // ---------------- Upload interval / batch — direct, V1 parity (no > 0 gate so a
             //                  misconfigured tenant can in theory break uploads, but this
             //                  surfaces the config bug instead of silently masking it).

src/Agent/AutopilotMonitor.Agent.V2.Core/Configuration/RemoteConfigService.cs

@@ -327,6 +327,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Configuration
                 KeepLogFile = false,
                 EnableGeoLocation = true,
                 EnableImeMatchLog = false,
+                EnableGatherRuleDebugLog = false,
                 Collectors = CollectorConfiguration.CreateDefault(),
                 GatherRules = new System.Collections.Generic.List<GatherRule>(),
                 ImeLogPatterns = new System.Collections.Generic.List<ImeLogPattern>()

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Enrollment/Ime/AppInstallTiming.cs

@@ -10,9 +10,10 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
     /// the <c>app_tracking_summary</c> terminal event.
     /// <para>
     /// <b>StartedAtUtc</b> is recorded on the first lifecycle transition into Downloading /
-    /// Installing / InProgress. <b>CompletedAtUtc</b> is recorded on the first transition to a
-    /// terminal state (Installed / Skipped / Postponed / Error). Both are "set-once" — subsequent
-    /// identical-state events do not overwrite an earlier stamp.
+    /// Installing / InProgress and never overwritten. <b>CompletedAtUtc</b> is recorded on a
+    /// transition to a terminal state (Installed / Skipped / Postponed / Error) and re-armed
+    /// to <c>null</c> when the app goes terminal → active again (IME retry / re-evaluation,
+    /// audit Q1) — so the final terminal event carries first-start → last-terminal.
     /// </para>
     /// </summary>
     public sealed class AppInstallTiming
@@ -30,10 +31,14 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
         /// <summary>
         /// Elapsed time from first Downloading/Installing transition to terminal state, in
         /// seconds. <c>null</c> when either endpoint is missing (e.g. app still installing,
-        /// or the adapter missed the start event because it came online mid-install).
+        /// or the adapter missed the start event because it came online mid-install) — and
+        /// <c>null</c> when the endpoints are inverted (CompletedAt before StartedAt: log lines
+        /// from different source files can be processed out of chronological order; observed in
+        /// production as durationSeconds=-2342 on a Skipped-then-retried user-scope app,
+        /// audit Q1). A negative duration is never a real measurement, so it is not emitted.
         /// </summary>
         public double? DurationSeconds =>
-            StartedAtUtc.HasValue && CompletedAtUtc.HasValue
+            StartedAtUtc.HasValue && CompletedAtUtc.HasValue && CompletedAtUtc.Value >= StartedAtUtc.Value
                 ? (CompletedAtUtc.Value - StartedAtUtc.Value).TotalSeconds
                 : (double?)null;
     }

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Enrollment/Ime/CmTraceLogParser.cs

@@ -22,9 +22,12 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
     /// </summary>
     public static class CmTraceLogParser
     {
-        // Pre-compiled regex for the CMTrace format
+        // Pre-compiled regex for the CMTrace format. The time field may carry a UTC-bias
+        // suffix in minutes ("06:08:04.8834397+480", GetTimeZoneInformation convention:
+        // UTC = local + bias) — without the optional bias group such lines would not match
+        // at all and their content would be invisible to every pattern.
         private static readonly Regex CmTraceRegex = new Regex(
-            @"<!\[LOG\[(?<message>.*)\]LOG\]!><time=""(?<time>[\d:.]+)""\s+date=""(?<date>[\d-]+)""\s+component=""(?<component>[^""]*)""\s+context=""[^""]*""\s+type=""(?<type>\d+)""\s+thread=""(?<thread>\d+)""\s+file=""[^""]*"">",
+            @"<!\[LOG\[(?<message>.*)\]LOG\]!><time=""(?<time>[\d:.]+)(?<bias>[+-]\d{1,4})?""\s+date=""(?<date>[\d-]+)""\s+component=""(?<component>[^""]*)""\s+context=""[^""]*""\s+type=""(?<type>\d+)""\s+thread=""(?<thread>\d+)""\s+file=""[^""]*"">",
             RegexOptions.Compiled | RegexOptions.Singleline
         );
 
@@ -45,6 +48,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
 
             var message = match.Groups["message"].Value;
             var timeStr = match.Groups["time"].Value;
+            var biasStr = match.Groups["bias"].Value;
             var dateStr = match.Groups["date"].Value;
             var component = match.Groups["component"].Value;
             var typeStr = match.Groups["type"].Value;
@@ -52,7 +56,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
 
             // Parse timestamp: date is "M-d-yyyy", time is "HH:mm:ss.ticks"
             DateTime timestamp;
-            if (!TryParseTimestamp(dateStr, timeStr, out timestamp))
+            if (!TryParseTimestamp(dateStr, timeStr, biasStr, out timestamp))
             {
                 timestamp = DateTime.UtcNow;
             }
@@ -72,7 +76,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
             return true;
         }
 
-        private static bool TryParseTimestamp(string dateStr, string timeStr, out DateTime result)
+        private static bool TryParseTimestamp(string dateStr, string timeStr, string biasStr, out DateTime result)
         {
             result = DateTime.MinValue;
 
@@ -116,7 +120,23 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
                 "M-d-yyyy HH:mm:ss"
             };
 
-            // CMTrace timestamps are always in LOCAL time. Parse as local, then convert to UTC.
+            // Bias-suffixed time ("+480"): the writer declared its own UTC offset in minutes
+            // (GetTimeZoneInformation convention: UTC = written time + bias). Honor it instead
+            // of assuming the agent's local timezone — writer and agent can disagree (mixed
+            // components, mid-enrollment timezone change; session df1fcf47).
+            if (!string.IsNullOrEmpty(biasStr)
+                && int.TryParse(biasStr, NumberStyles.AllowLeadingSign, CultureInfo.InvariantCulture, out var biasMinutes))
+            {
+                if (DateTime.TryParseExact(combined, formats, CultureInfo.InvariantCulture,
+                    DateTimeStyles.None, out result))
+                {
+                    result = DateTime.SpecifyKind(result.AddMinutes(biasMinutes), DateTimeKind.Utc);
+                    return true;
+                }
+                return false;
+            }
+
+            // No bias: CMTrace timestamps are in LOCAL time. Parse as local, then convert to UTC.
             if (DateTime.TryParseExact(combined, formats, CultureInfo.InvariantCulture,
                 DateTimeStyles.AssumeLocal, out result))
             {

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Enrollment/Ime/ImeLogTracker.Handlers.cs

@@ -112,7 +112,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
                     $"size={fileSize}, peers={bytesFromPeers} ({peerCachingPct}%), " +
                     $"http={bytesFromHttp}, cache={bytesFromCacheServer}, mode={downloadMode}, duration={downloadDuration}");
 
-                OnDoTelemetryReceived?.Invoke(pkg);
+                OnDoTelemetryReceived?.Invoke(pkg, LastMatchedLogTimestamp);
                 _stateDirty = true;
             }
             catch (Exception ex)
@@ -208,39 +208,60 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
             }
             else
             {
-                // Platform script: AgentExecutor.log entries create/enrich, IME log entries also create
-                if (!_pendingPlatformScripts.ContainsKey(id))
-                {
-                    // A fresh start for this policy (no pending entry) begins a NEW execution.
-                    // Clear any emitted-marker from a prior run so IME re-evaluations / retries of
-                    // the same platform-script policy within one agent lifetime are not silently
-                    // deduped away. Within a single run the start always precedes exit/result, so
-                    // this never clears the current run's own marker.
-                    _platformScriptResultEmitted.Remove(id);
-                    _pendingPlatformScripts[id] = new ScriptExecutionState
-                    {
-                        PolicyId = id,
-                        ScriptType = "platform",
-                        // Prefer the source CMTrace timestamp so a script that started before the
-                        // agent launched (replayed log content) is dated to its real start, not now.
-                        // Set only at slot creation: the start line fires twice (agentexecutor + ime
-                        // source) but the earliest wins.
-                        StartedAtUtc = LastMatchedLogTimestamp ?? DateTime.UtcNow,
-                    };
-                    // Live "running" indicator — same signal health scripts emit. Gated on slot
-                    // creation so the duplicate start line (agentexecutor + ime source) doesn't
-                    // double-emit for the same execution.
-                    try { OnScriptStarted?.Invoke(new ScriptStartedInfo { PolicyId = id, ScriptType = "platform" }); }
-                    catch (Exception ex) { _logger.Warning($"ImeLogTracker: OnScriptStarted handler threw: {ex.Message}"); }
-                }
-                _lastPlatformScriptPolicyId = id;
-                // Started lines fire twice per script (agentexecutor + ime source) and carry no
-                // outcome — the matching `platform script completed` line below carries result+exit
-                // and stays on Info. Keep starts on Debug so Info reflects script outcomes only.
-                _logger.Debug($"ImeLogTracker: platform script started: {id} (source: {source ?? "ime"})");
+                HandlePlatformScriptStarted(id, source);
             }
         }
 
+        // Platform script: AgentExecutor.log entries create/enrich, IME log entries also create.
+        // Internal so the stale-slot hardening is directly testable (the public path arrives via
+        // a regex Match).
+        internal void HandlePlatformScriptStarted(string id, string source = null)
+        {
+            // Stale-slot hardening (session eaf3d8c4): a replayed start line from a previous
+            // enrollment whose matching result never appeared (script was mid-run when that
+            // enrollment ended) leaves a pending slot with a days-old StartedAtUtc. When the
+            // same policy genuinely re-runs now, the fresh start must begin a NEW execution —
+            // otherwise the ancient start pairs with the fresh completion and the duration
+            // lies. > 24 h mirrors the adapter's source-timestamp staleness clamp.
+            var currentStartTs = LastMatchedLogTimestamp ?? DateTime.UtcNow;
+            if (_pendingPlatformScripts.TryGetValue(id, out var pendingSlot)
+                && pendingSlot.StartedAtUtc.HasValue
+                && currentStartTs - pendingSlot.StartedAtUtc.Value > TimeSpan.FromHours(24))
+            {
+                _logger.Debug($"ImeLogTracker: discarding stale pending platform-script slot for {id} (started {pendingSlot.StartedAtUtc:o})");
+                _pendingPlatformScripts.Remove(id);
+            }
+            if (!_pendingPlatformScripts.ContainsKey(id))
+            {
+                // A fresh start for this policy (no pending entry) begins a NEW execution.
+                // Clear any emitted-marker from a prior run so IME re-evaluations / retries of
+                // the same platform-script policy within one agent lifetime are not silently
+                // deduped away. Within a single run the start always precedes exit/result, so
+                // this never clears the current run's own marker.
+                _platformScriptResultEmitted.Remove(id);
+                _pendingPlatformScripts[id] = new ScriptExecutionState
+                {
+                    PolicyId = id,
+                    ScriptType = "platform",
+                    // Prefer the source CMTrace timestamp so a script that started before the
+                    // agent launched (replayed log content) is dated to its real start, not now.
+                    // Set only at slot creation: the start line fires twice (agentexecutor + ime
+                    // source) but the earliest wins.
+                    StartedAtUtc = currentStartTs,
+                };
+                // Live "running" indicator — same signal health scripts emit. Gated on slot
+                // creation so the duplicate start line (agentexecutor + ime source) doesn't
+                // double-emit for the same execution.
+                try { OnScriptStarted?.Invoke(new ScriptStartedInfo { PolicyId = id, ScriptType = "platform" }); }
+                catch (Exception ex) { _logger.Warning($"ImeLogTracker: OnScriptStarted handler threw: {ex.Message}"); }
+            }
+            _lastPlatformScriptPolicyId = id;
+            // Started lines fire twice per script (agentexecutor + ime source) and carry no
+            // outcome — the matching `platform script completed` line below carries result+exit
+            // and stays on Info. Keep starts on Debug so Info reflects script outcomes only.
+            _logger.Debug($"ImeLogTracker: platform script started: {id} (source: {source ?? "ime"})");
+        }
+
         // Routes line-by-line script-data handlers (context / exitCode / output) to the right
         // accumulator based on the pattern's scriptType parameter. Health-script lines feed the
         // single-slot _pendingHealthScript; platform-script lines feed _pendingPlatformScripts.

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Enrollment/Ime/ImeLogTracker.LogProcessing.cs

@@ -194,6 +194,27 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
             }
         }
 
+        // Actions that mutate app/phase tracking state (_packageStates, _phasePackageSnapshots,
+        // _currentPhaseOrder, DO telemetry) — the historic-replay guard skips these for source
+        // lines from a previous enrollment so replayed apps never enter tracked state,
+        // persistence, app_tracking_summary, culprit lists or final-status. Script actions are
+        // deliberately NOT here: their tracker state is harmless (stale-slot hardening covers
+        // leftovers) and the adapter suppresses their emissions. espphasedetected IS here — a
+        // stale "In EspPhase: AccountSetup" would advance _currentPhaseOrder and make the fresh
+        // enrollment's DeviceSetup lines bounce as "backward"; IME re-logs the phase constantly,
+        // so fresh lines re-deliver it immediately.
+        private static readonly HashSet<string> AppMutatingActions = new HashSet<string>(StringComparer.Ordinal)
+        {
+            "imeshutdown", "espphasedetected", "setcurrentapp",
+            "updatestateinstalled", "updatestatedownloading", "updatestateinstalling",
+            "updatestateskipped", "updatestateerror", "updatestatepostponed",
+            "captureexitcode", "capturehresult", "captureappversion",
+            "captureapptypewinget", "captureapptypemsi", "captureattemptnumber",
+            "capturedetectionresult", "esptrackstatus", "policiesdiscovered",
+            "ignorecompletedapp", "updatename", "updatewin32appstate",
+            "cancelstuckandsetcurrent", "updatedotelemetry",
+        };
+
         private void HandlePatternMatch(CompiledPattern pattern, Match match, string message, CmTraceLogEntry entry)
         {
             LastMatchedPatternId = pattern.PatternId;
@@ -206,6 +227,19 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
             try { OnPatternMatched?.Invoke(pattern.PatternId); }
             catch (Exception ex) { _logger?.Warning($"OnPatternMatched handler threw: {ex.Message}"); }
 
+            // Historic-replay guard (session eaf3d8c4): a source line > 24 h older than now is
+            // content from a previous enrollment whose IME log survived on disk. App-mutating
+            // actions are skipped BEFORE _seenAppIds so replayed apps poison neither the tracked
+            // state nor the phase-change ignore list. SimulationMode (--replay-log-dir dev tool)
+            // replays historic logs on purpose and bypasses the guard.
+            var isStaleReplayLine = !SimulationMode && entry != null
+                && (UtcNowProvider() - NormalizeUtc(entry.Timestamp)) > HistoricReplayThreshold;
+            if (isStaleReplayLine && AppMutatingActions.Contains(pattern.Action?.ToLower() ?? string.Empty))
+            {
+                _logger.Debug($"ImeLogTracker: skipped app action '{pattern.Action}' for historic line ({entry.Timestamp:o})");
+                return;
+            }
+
             try
             {
                 var id = match.Groups["id"]?.Value;

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Enrollment/Ime/ImeLogTracker.cs

@@ -71,6 +71,23 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
         public double SpeedFactor { get; set; } = 50;
         private DateTime _lastLogTimestamp = DateTime.MinValue;
 
+        // Source log lines older than this relative to now are content from a previous
+        // enrollment (IME logs surviving a re-enrollment, session eaf3d8c4). Single source of
+        // truth shared with the adapter's ResolveOccurredAt clamp and replay suppression.
+        internal static readonly TimeSpan HistoricReplayThreshold = TimeSpan.FromHours(24);
+
+        // Deterministic-time seam for the historic-replay guard; production default is the
+        // system clock, ImeLogHost rewires it to the agent IClock, tests to their VirtualClock.
+        internal Func<DateTime> UtcNowProvider { get; set; } = () => DateTime.UtcNow;
+
+        /// <summary>
+        /// CMTrace timestamps from IME are emitted in UTC, but DateTimeKind may arrive as
+        /// Unspecified depending on the parser path. Normalize via SpecifyKind=Utc rather than
+        /// ToUniversalTime() to avoid double-conversion when Kind is already UTC.
+        /// </summary>
+        internal static DateTime NormalizeUtc(DateTime value) =>
+            value.Kind == DateTimeKind.Utc ? value : DateTime.SpecifyKind(value, DateTimeKind.Utc);
+
         // Background task
         private Task _pollingTask;
         private CancellationTokenSource _cts;
@@ -177,7 +194,11 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.Ime
         public Action OnAllAppsCompleted { get; set; }
         public Action OnUserSessionCompleted { get; set; }
         public Action<string> OnImeSessionChange { get; set; }
-        public Action<AppPackageState> OnDoTelemetryReceived { get; set; }
+        // Second arg: the [DO TEL] source log line's timestamp when the DO data came from a
+        // log line, null when the DO collector observed the completion live via polling. The
+        // consumer must stamp poll-driven telemetry with the clock — inheriting an unrelated
+        // line's LastMatchedLogTimestamp put a tz-skewed time on the event (session df1fcf47).
+        public Action<AppPackageState, DateTime?> OnDoTelemetryReceived { get; set; }
         public Action<ScriptExecutionState> OnScriptCompleted { get; set; }
 
         /// <summary>

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Enrollment/SystemSignals/DesktopArrivalDetector.cs

@@ -61,6 +61,15 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
         internal Func<int, string> SessionOwnerResolver { get; set; }
         internal Func<int, string> ProcessOwnerResolver { get; set; }
 
+        // Test seam for the WinRT OOBE-state sample (null = OobeStateReader.Read).
+        internal Func<string> OobeStateProvider { get; set; }
+
+        // OOBE-state flip tracking (observational only — see OobeStateReader contract).
+        // _oobeCompletedEmitted is one-shot per agent lifetime and deliberately NOT reset
+        // by ResetForRealUserSwitch: the OOBE flip is a global OS transition, not per-user.
+        private string _lastOobeState;
+        private bool _oobeCompletedEmitted;
+
         /// <summary>
         /// System/service account names that should NOT be considered real users.
         /// </summary>
@@ -161,6 +170,10 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
         {
             _startedAtUtc = DateTime.UtcNow;
 
+            // Baseline OOBE-state sample so the first poll can already detect a flip
+            // (self-contained try/catch inside, like the Emit* helpers).
+            CheckOobeStateFlip();
+
             _pollingTimer?.Dispose();
             _pollingTimer = new Timer(
                 PollForDesktop,
@@ -186,6 +199,8 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
 
             _pollCount++;
 
+            CheckOobeStateFlip();
+
             try
             {
                 var explorerProcesses = Process.GetProcessesByName("explorer");
@@ -381,6 +396,66 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
             catch (Exception ex) { _logger.Verbose($"DesktopArrivalDetector: detector-started emit failed: {ex.Message}"); }
         }
 
+        /// <summary>
+        /// Samples the WinRT OOBE state (<see cref="OobeStateReader"/>) and emits the one-shot
+        /// <c>oobe_state_completed</c> trace event on the in_progress-&gt;completed flip.
+        /// Observational only — an owner-independent desktop corroboration for sessions where
+        /// WTS+WMI owner resolution starves and <c>desktop_arrived</c> never fires. Often absent
+        /// in healthy sessions: the polling timer is disposed at desktop arrival, which is when
+        /// the flip lands (empirical probe, session 9c404ae9).
+        /// <para>
+        /// Self-contained try/catch: a throw here must NOT reach <see cref="PollForDesktop"/>'s
+        /// outer catch, which would inflate <see cref="_wmiErrorCountSinceStart"/> and skew the
+        /// session-4d5a0b78 liveness diagnostics. "unavailable" readings never overwrite the last
+        /// known state, so a transient reflection failure between two polls cannot mask the flip.
+        /// One-shot flag survives <see cref="ResetForRealUserSwitch"/> — the flip is a global OS
+        /// transition, not per-user.
+        /// </para>
+        /// </summary>
+        private void CheckOobeStateFlip()
+        {
+            try
+            {
+                var current = (OobeStateProvider ?? OobeStateReader.Read)();
+                if (string.IsNullOrEmpty(current) || current == OobeStateReader.Unavailable)
+                    return;
+
+                if (!_oobeCompletedEmitted
+                    && _lastOobeState == "in_progress"
+                    && current == "completed")
+                {
+                    _oobeCompletedEmitted = true;
+                    var minutesSinceStart = Math.Round((DateTime.UtcNow - _startedAtUtc).TotalMinutes, 1);
+                    _logger.Info("DesktopArrivalDetector: OOBE state flipped in_progress->completed (WinRT SystemSetupInfo)");
+                    OnTraceEvent?.Invoke(
+                        SharedEventTypes.OobeStateCompleted,
+                        $"OOBE state flipped in_progress->completed (WinRT SystemSetupInfo, poll {_pollCount}) — owner-independent desktop corroboration.",
+                        new Dictionary<string, object>
+                        {
+                            { "previousState", "in_progress" },
+                            { "pollCount", _pollCount },
+                            { "minutesSinceStart", minutesSinceStart },
+                            { "desktopArrived", _desktopArrived },
+                            { "wmiErrorCount", _wmiErrorCountSinceStart },
+                            { "wtsErrorCount", _wtsErrorCountSinceStart },
+                        });
+                }
+
+                _lastOobeState = current;
+            }
+            catch (Exception ex)
+            {
+                _logger.Verbose($"DesktopArrivalDetector: OOBE state check failed: {ex.Message}");
+            }
+        }
+
+        /// <summary>
+        /// Drives a single synchronous poll for unit tests — the production poll is private and
+        /// timer-driven with a fixed 30 s interval (precedent: <see cref="ResolveOwner"/> is
+        /// likewise internal for direct testing).
+        /// </summary>
+        internal void PollOnceForTest() => PollForDesktop(null);
+
         /// <summary>
         /// Resolves the owning user of an explorer.exe candidate. Session 4d5a0b78 fix
         /// (2026-06-11): the WMI <c>Win32_Process.GetOwner</c> call failed on every poll on

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Enrollment/SystemSignals/EspFailureDetectedEventArgs.cs

@@ -1,4 +1,5 @@
 using System;
+using System.Collections.Generic;
 
 namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
 {
@@ -38,16 +39,30 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
         /// </summary>
         public string Category { get; }
 
+        /// <summary>
+        /// Session 4910a5a5: names of the tracked apps most likely behind an Apps-subcategory
+        /// failure (capped, never-started apps ranked first — those starve ESP's app gate
+        /// without ever producing an IME install event). Snapshot from
+        /// <c>ProvisioningStatusTracker.SnapshotTrackedAppsNotCompleted</c> at failure-arming
+        /// time; empty for non-Apps failures and event-log-derived failures. Propagated onto
+        /// the EspTerminalFailure signal payload so the DecisionEngine's
+        /// <c>esp_failure_advisory</c> / <c>enrollment_failed</c> events can name the culprit
+        /// directly.
+        /// </summary>
+        public IReadOnlyList<string> LikelyCulpritApps { get; }
+
         public EspFailureDetectedEventArgs(
             string failureType,
             string errorCode = null,
             string failedSubcategory = null,
-            string category = null)
+            string category = null,
+            IReadOnlyList<string> likelyCulpritApps = null)
         {
             FailureType = string.IsNullOrEmpty(failureType) ? "unknown" : failureType;
             ErrorCode = string.IsNullOrEmpty(errorCode) ? null : errorCode;
             FailedSubcategory = string.IsNullOrEmpty(failedSubcategory) ? null : failedSubcategory;
             Category = string.IsNullOrEmpty(category) ? null : category;
+            LikelyCulpritApps = likelyCulpritApps ?? Array.Empty<string>();
         }
     }
 }

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Enrollment/SystemSignals/EspPolicyProviderProbe.cs

@@ -0,0 +1,307 @@
+using System;
+using System.Collections.Generic;
+using System.Globalization;
+using System.Linq;
+using AutopilotMonitor.Agent.V2.Core.Logging;
+using Microsoft.Win32;
+
+namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
+{
+    /// <summary>
+    /// Session 5d735290 (2026-07-23) — reads the ESP's registered policy providers from
+    /// <c>HKLM\SOFTWARE\Microsoft\Windows\Autopilot\EnrollmentStatusTracking</c>, the registry
+    /// mirror of the EnrollmentStatusTracking CSP
+    /// (https://learn.microsoft.com/en-us/windows/client-management/mdm/enrollmentstatustracking-csp).
+    /// <para>
+    /// CSP contract the ESP enforces (quotes from the doc above):
+    /// <list type="bullet">
+    ///   <item><c>Setup/Apps/PolicyProviders/&lt;Name&gt;</c> — "Existence of this node indicates
+    ///     to the ESP that it shouldn't show the tracking status message until the
+    ///     TrackingPoliciesCreated node has been set to true." This wait has NO timeout: a
+    ///     registered provider that never sets <c>TrackingPoliciesCreated=1</c> parks the ESP at
+    ///     "Apps (Identifying)" indefinitely (observed for days in the field).</item>
+    ///   <item><c>DevicePreparation/PolicyProviders/&lt;Name&gt;/InstallationState</c> — must reach
+    ///     2 (NotRequired) or 3 (Completed); 1=NotInstalled, 4=Error. ESP applies a default
+    ///     15-minute timeout here, so stalls in this stage are self-surfacing — still reported
+    ///     for the diagnostic trail.</item>
+    /// </list>
+    /// Registry layout: <c>Device</c> subkey for device scope, <c>S-&lt;SID&gt;</c> subkeys for user
+    /// scope (appear at sign-in), each containing <c>Setup\Apps\PolicyProviders\&lt;Name&gt;</c>;
+    /// <c>DevicePreparation\PolicyProviders</c> exists in device scope only.
+    /// </para>
+    /// <para>
+    /// Known provider names: <c>Sidecar</c> is the Intune Management Extension ("Intune's agents,
+    /// such as SideCar" per the CSP doc); <c>ConfigMgr</c> is the Configuration Manager client
+    /// (registered during Autopilot-into-co-management, see the troubleshooting registry paths in
+    /// https://learn.microsoft.com/en-us/intune/configmgr/comanage/autopilot-enrollment). Microsoft
+    /// warns that ESP policy providers are not aware of each other and that pre-provisioning is
+    /// unsupported with co-management. Field case that motivated this probe (issue #106): a
+    /// pre-provisioned device with the ConfigMgr client installed as a blocking app ended up with
+    /// ONLY <c>ConfigMgr</c> registered under <c>Device\Setup\Apps\PolicyProviders</c> (no
+    /// <c>Sidecar</c>) — and although <c>TrackingPoliciesCreated=1</c> WAS set under it, the user
+    /// ESP hung at "Apps (Identifying)" for hours to days; manually renaming the key to
+    /// <c>Sidecar</c> unblocked it immediately. So the ESP's Apps wait is keyed to the provider
+    /// the Intune service registered at enrollment (always <c>Sidecar</c>; ConfigMgr only joins
+    /// via a co-management settings policy — see the WAP payload documented in
+    /// https://oofhours.com/2023/08/25/run-an-sccm-task-sequence-during-autopilot/), and a
+    /// foreign provider's completion values do not satisfy it. Detection therefore keys on the
+    /// provider NAME topology, not only on completeness:
+    /// <see cref="EspPolicyProviderStallDetector"/> turns this contract into the two-arm
+    /// <c>esp_policy_provider_stalled</c> tripwire.
+    /// </para>
+    /// <para>
+    /// Fail-soft like <see cref="EspTrackingInfoProbe"/>: any failure is Debug-logged and yields
+    /// <see cref="EspPolicyProviderSnapshot.Empty"/>; a missing root key (early enrollment,
+    /// non-Autopilot device) is not an error. Values are parsed defensively — a missing or
+    /// unparseable value counts as incomplete (fail-toward-observation).
+    /// </para>
+    /// </summary>
+    internal static class EspPolicyProviderProbe
+    {
+        internal const string TrackingRootKeyPath =
+            @"SOFTWARE\Microsoft\Windows\Autopilot\EnrollmentStatusTracking";
+
+        /// <summary>Provider kind: <c>Setup\Apps\PolicyProviders</c> (TrackingPoliciesCreated wait, no timeout).</summary>
+        internal const string KindSetupApps = "setupApps";
+
+        /// <summary>Provider kind: <c>DevicePreparation\PolicyProviders</c> (InstallationState wait, 15-min OS timeout).</summary>
+        internal const string KindDevicePreparation = "devicePreparation";
+
+        /// <summary>The IME's provider name — its absence while other providers are registered is the field-case signature.</summary>
+        internal const string SidecarProviderName = "Sidecar";
+
+        internal const string DeviceScope = "device";
+
+        private const string TrackingPoliciesCreatedValueName = "TrackingPoliciesCreated";
+        private const string InstallationStateValueName = "InstallationState";
+
+        /// <summary>
+        /// Test seam — when non-null, <see cref="Read"/> delegates to this func instead of
+        /// touching the live registry. Use <see cref="ScopedOverride"/> to guarantee cleanup.
+        /// </summary>
+        internal static Func<AgentLogger, EspPolicyProviderSnapshot> TestOverride;
+
+        /// <summary>
+        /// Reads all registered ESP policy providers. <see cref="EspPolicyProviderSnapshot.HasData"/>
+        /// is <c>true</c> when the EnrollmentStatusTracking root key existed and was readable
+        /// (even with no providers registered); <see cref="EspPolicyProviderSnapshot.Empty"/> otherwise.
+        /// </summary>
+        /// <param name="logger">Optional logger — Debug-level trace only; no warn/error.</param>
+        public static EspPolicyProviderSnapshot Read(AgentLogger logger = null)
+        {
+            var probe = TestOverride;
+            if (probe != null) return probe(logger);
+
+            try
+            {
+                using (var rootKey = Registry.LocalMachine.OpenSubKey(TrackingRootKeyPath))
+                {
+                    if (rootKey == null)
+                    {
+                        logger?.Debug("EspPolicyProviderProbe: EnrollmentStatusTracking registry key not found");
+                        return EspPolicyProviderSnapshot.Empty;
+                    }
+
+                    var providers = new List<PolicyProviderState>();
+
+                    foreach (var scopeName in rootKey.GetSubKeyNames())
+                    {
+                        var isDevice = string.Equals(scopeName, "Device", StringComparison.OrdinalIgnoreCase);
+                        // User scope repeats the Setup structure under the signed-in user's SID.
+                        var isUserSid = scopeName.StartsWith("S-", StringComparison.OrdinalIgnoreCase);
+                        if (!isDevice && !isUserSid) continue;
+
+                        var scopeLabel = isDevice ? DeviceScope : "user:" + scopeName;
+                        using (var scopeKey = rootKey.OpenSubKey(scopeName))
+                        {
+                            if (scopeKey == null) continue;
+
+                            CollectProviders(
+                                scopeKey, @"Setup\Apps\PolicyProviders", scopeLabel, KindSetupApps,
+                                TrackingPoliciesCreatedValueName, providers, logger);
+
+                            if (isDevice)
+                            {
+                                CollectProviders(
+                                    scopeKey, @"DevicePreparation\PolicyProviders", scopeLabel, KindDevicePreparation,
+                                    InstallationStateValueName, providers, logger);
+                            }
+                        }
+                    }
+
+                    return new EspPolicyProviderSnapshot(providers);
+                }
+            }
+            catch (Exception ex)
+            {
+                logger?.Debug($"EspPolicyProviderProbe: read threw: {ex.Message}");
+                return EspPolicyProviderSnapshot.Empty;
+            }
+        }
+
+        private static void CollectProviders(
+            RegistryKey scopeKey,
+            string providersSubPath,
+            string scopeLabel,
+            string kind,
+            string stateValueName,
+            List<PolicyProviderState> providers,
+            AgentLogger logger)
+        {
+            try
+            {
+                using (var providersKey = scopeKey.OpenSubKey(providersSubPath))
+                {
+                    if (providersKey == null) return;
+
+                    foreach (var providerName in providersKey.GetSubKeyNames())
+                    {
+                        using (var providerKey = providersKey.OpenSubKey(providerName))
+                        {
+                            if (providerKey == null) continue;
+                            var value = TryReadInt(providerKey.GetValue(stateValueName));
+                            providers.Add(new PolicyProviderState(
+                                name: providerName,
+                                scope: scopeLabel,
+                                kind: kind,
+                                trackingPoliciesCreated: kind == KindSetupApps ? value : null,
+                                installationState: kind == KindDevicePreparation ? value : null));
+                        }
+                    }
+                }
+            }
+            catch (Exception ex)
+            {
+                logger?.Debug($"EspPolicyProviderProbe: '{providersSubPath}' ({scopeLabel}) read threw: {ex.Message}");
+            }
+        }
+
+        /// <summary>
+        /// Defensive value parse: REG_DWORD expected per CSP (booleans stored as 0/1), but string
+        /// forms are tolerated. Anything missing or unparseable is <c>null</c> — which the
+        /// completion rule treats as incomplete.
+        /// </summary>
+        internal static int? TryReadInt(object rawValue)
+        {
+            switch (rawValue)
+            {
+                case null: return null;
+                case int i: return i;
+                case long l when l >= int.MinValue && l <= int.MaxValue: return (int)l;
+                case string s when int.TryParse(s.Trim(), NumberStyles.Integer, CultureInfo.InvariantCulture, out var parsed):
+                    return parsed;
+                case bool b: return b ? 1 : 0;
+                default: return null;
+            }
+        }
+
+        /// <summary>
+        /// Pure completion rule per the CSP contract: <c>setupApps</c> providers are complete when
+        /// <c>TrackingPoliciesCreated == 1</c>; <c>devicePreparation</c> providers when
+        /// <c>InstallationState</c> is 2 (NotRequired) or 3 (Completed).
+        /// </summary>
+        internal static bool IsProviderComplete(string kind, int? trackingPoliciesCreated, int? installationState)
+            => kind == KindSetupApps
+                ? trackingPoliciesCreated == 1
+                : installationState == 2 || installationState == 3;
+
+        /// <summary>
+        /// Disposable scope that sets <see cref="TestOverride"/> for the lifetime of the scope
+        /// and restores the previous value on Dispose. Nestable. Internal test-only helper.
+        /// </summary>
+        internal sealed class ScopedOverride : IDisposable
+        {
+            private readonly Func<AgentLogger, EspPolicyProviderSnapshot> _previous;
+            private int _disposed;
+
+            public ScopedOverride(Func<AgentLogger, EspPolicyProviderSnapshot> probe)
+            {
+                _previous = TestOverride;
+                TestOverride = probe;
+            }
+
+            public void Dispose()
+            {
+                if (System.Threading.Interlocked.Exchange(ref _disposed, 1) == 1) return;
+                TestOverride = _previous;
+            }
+        }
+    }
+
+    /// <summary>
+    /// One registered ESP policy provider with its completion-relevant state.
+    /// <see cref="Key"/> is the stable identity used for dwell tracking and one-shot latching.
+    /// </summary>
+    internal readonly struct PolicyProviderState
+    {
+        public PolicyProviderState(string name, string scope, string kind, int? trackingPoliciesCreated, int? installationState)
+        {
+            Name = name ?? string.Empty;
+            Scope = scope ?? string.Empty;
+            Kind = kind ?? string.Empty;
+            TrackingPoliciesCreated = trackingPoliciesCreated;
+            InstallationState = installationState;
+            IsComplete = EspPolicyProviderProbe.IsProviderComplete(kind, trackingPoliciesCreated, installationState);
+        }
+
+        /// <summary>Provider key name, e.g. "Sidecar" or "ConfigMgr".</summary>
+        public string Name { get; }
+
+        /// <summary><c>"device"</c> or <c>"user:S-1-5-21-…"</c>.</summary>
+        public string Scope { get; }
+
+        /// <summary><see cref="EspPolicyProviderProbe.KindSetupApps"/> or <see cref="EspPolicyProviderProbe.KindDevicePreparation"/>.</summary>
+        public string Kind { get; }
+
+        /// <summary>Raw <c>TrackingPoliciesCreated</c> value (setupApps only); <c>null</c> when missing/unparseable.</summary>
+        public int? TrackingPoliciesCreated { get; }
+
+        /// <summary>Raw <c>InstallationState</c> value (devicePreparation only); <c>null</c> when missing/unparseable.</summary>
+        public int? InstallationState { get; }
+
+        /// <summary>Completion per <see cref="EspPolicyProviderProbe.IsProviderComplete"/>.</summary>
+        public bool IsComplete { get; }
+
+        /// <summary>Stable dwell/latch identity: <c>kind|scope|name</c>.</summary>
+        public string Key => Kind + "|" + Scope + "|" + Name;
+    }
+
+    /// <summary>
+    /// Snapshot of all registered ESP policy providers. <see cref="HasData"/> is <c>false</c> only
+    /// when the EnrollmentStatusTracking root key was missing or unreadable — an empty provider
+    /// list with <see cref="HasData"/> = <c>true</c> is valid data (nothing registered yet).
+    /// </summary>
+    internal readonly struct EspPolicyProviderSnapshot
+    {
+        public static readonly EspPolicyProviderSnapshot Empty = default;
+
+        public EspPolicyProviderSnapshot(IReadOnlyList<PolicyProviderState> providers)
+        {
+            HasData = true;
+            Providers = providers ?? Array.Empty<PolicyProviderState>();
+        }
+
+        /// <summary><c>true</c> when the EnrollmentStatusTracking root key existed and was readable.</summary>
+        public bool HasData { get; }
+
+        /// <summary>All registered providers across scopes and kinds; empty when none registered.</summary>
+        public IReadOnlyList<PolicyProviderState> Providers { get; }
+
+        /// <summary>
+        /// <c>true</c> when a <c>Setup\Apps</c> provider named "Sidecar" (the IME) is registered in
+        /// any scope — its absence while other providers are registered is the co-management
+        /// field-case signature.
+        /// </summary>
+        public bool SidecarRegistered
+        {
+            get
+            {
+                var providers = Providers;
+                if (providers == null) return false;
+                return providers.Any(p =>
+                    p.Kind == EspPolicyProviderProbe.KindSetupApps &&
+                    string.Equals(p.Name, EspPolicyProviderProbe.SidecarProviderName, StringComparison.OrdinalIgnoreCase));
+            }
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Enrollment/SystemSignals/EspPolicyProviderStallDetector.cs

@@ -0,0 +1,315 @@
+#nullable enable
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using AutopilotMonitor.Agent.V2.Core.Logging;
+using AutopilotMonitor.Agent.V2.Core.Orchestration;
+using AutopilotMonitor.Agent.V2.Core.Persistence;
+using AutopilotMonitor.DecisionCore.Engine;
+using AutopilotMonitor.Shared;
+using AutopilotMonitor.Shared.Models;
+
+namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
+{
+    /// <summary>
+    /// Turns the ESP policy-provider contract read by <see cref="EspPolicyProviderProbe"/> into
+    /// the one-shot <c>esp_policy_provider_stalled</c> Warning via two independent arms, each
+    /// with the same <see cref="DwellMinutes"/>-minute continuous-dwell rule and the full
+    /// provider table in the payload:
+    /// <list type="bullet">
+    ///   <item><b>Arm 1 — <c>reason=provider_incomplete</c></b>: a registered provider stays
+    ///     continuously incomplete (e.g. Sidecar itself never sets TrackingPoliciesCreated).</item>
+    ///   <item><b>Arm 2 — <c>reason=sidecar_provider_missing</c></b>: at least one
+    ///     <c>Setup\Apps</c> provider is registered but none of them is <c>Sidecar</c> (the IME).
+    ///     This is the actual co-management field-case signature (issue #106): the foreign
+    ///     <c>ConfigMgr</c> provider had <c>TrackingPoliciesCreated=1</c> — i.e. was "complete"
+    ///     by the CSP value contract — yet the user ESP stayed parked at "Apps (Identifying)"
+    ///     until the key was renamed to <c>Sidecar</c>. The ESP's Apps wait is keyed to the
+    ///     Intune-registered provider by NAME, so provider completeness alone must not gate this
+    ///     detection. See the probe's header for sources.</item>
+    /// </list>
+    /// <para>
+    /// Dwell semantics: arm 1's clock per provider starts when it is first observed incomplete
+    /// and RESETS when the provider completes or disappears; arm 2's clock starts when the
+    /// sidecar-missing condition is first observed and RESETS when Sidecar registers (covers the
+    /// legitimate "ConfigMgr registered before Sidecar" startup ordering) — only
+    /// <i>continuously</i> bad states fire. A missing root key / empty provider list is normal
+    /// early enrollment and clears all dwell state (probe D4). Purely observational: emission
+    /// goes through <see cref="InformationalEventPost"/> (InformationalEvent pass-through,
+    /// dispatch-guard exempt), never into decision state.
+    /// </para>
+    /// <para>
+    /// Duplicate suppression: in-process one-shot per provider key, plus a
+    /// <see cref="StartupEventGate"/> fingerprint over the sorted set of currently-stalled keys so
+    /// an agent restart into the same stall does not re-report it — while a NEW provider joining
+    /// the stall changes the fingerprint and is reported (the event carries the full list).
+    /// </para>
+    /// </summary>
+    internal sealed class EspPolicyProviderStallDetector
+    {
+        /// <summary>
+        /// Wall-clock minutes a provider must stay continuously incomplete before it is reported.
+        /// Mirrors the CSP's own DevicePreparation default timeout; the Setup/Apps wait this
+        /// tripwire mainly targets has no OS timeout at all.
+        /// </summary>
+        internal const int DwellMinutes = 15;
+
+        internal const string SourceLabel = "EspPolicyProviderStallDetector";
+
+        /// <summary>Payload <c>reason</c>: a registered provider stayed continuously incomplete (arm 1).</summary>
+        internal const string ReasonProviderIncomplete = "provider_incomplete";
+
+        /// <summary>Payload <c>reason</c>: Setup\Apps providers registered but Sidecar absent (arm 2 — dominant when both arms fire in one round).</summary>
+        internal const string ReasonSidecarMissing = "sidecar_provider_missing";
+
+        /// <summary>
+        /// Sentinel token representing the arm-2 condition in the cross-restart fingerprint.
+        /// Cannot collide with provider keys — those always contain <c>|</c> separators.
+        /// </summary>
+        private const string SidecarMissingFingerprintToken = "sidecarMissing";
+
+        private readonly string _sessionId;
+        private readonly string _tenantId;
+        private readonly InformationalEventPost _post;
+        private readonly AgentLogger _logger;
+        private readonly IClock _clock;
+        private readonly StartupEventGate? _startupGate;
+        private readonly TimeSpan _dwell;
+
+        private readonly Dictionary<string, DateTime> _firstSeenIncompleteUtc =
+            new Dictionary<string, DateTime>(StringComparer.OrdinalIgnoreCase);
+        private readonly HashSet<string> _firedKeys =
+            new HashSet<string>(StringComparer.OrdinalIgnoreCase);
+
+        /// <summary>Arm-2 dwell state: first observation of "setupApps providers without Sidecar"; null = condition not active.</summary>
+        private DateTime? _sidecarMissingSinceUtc;
+
+        /// <summary>Arm-2 in-process one-shot latch (mirror of <see cref="_firedKeys"/>).</summary>
+        private bool _sidecarMissingFired;
+
+        public EspPolicyProviderStallDetector(
+            string sessionId,
+            string tenantId,
+            InformationalEventPost post,
+            AgentLogger logger,
+            IClock clock,
+            StartupEventGate? startupGate = null,
+            TimeSpan? dwell = null)
+        {
+            _sessionId = sessionId;
+            _tenantId = tenantId;
+            _post = post ?? throw new ArgumentNullException(nameof(post));
+            _logger = logger;
+            _clock = clock ?? throw new ArgumentNullException(nameof(clock));
+            _startupGate = startupGate;
+            _dwell = dwell ?? TimeSpan.FromMinutes(DwellMinutes);
+        }
+
+        /// <summary>Host timer callback and test seam — one probe + evaluation round.</summary>
+        internal void Tick()
+        {
+            var snapshot = EspPolicyProviderProbe.Read(_logger);
+            var eval = EvaluateStallTransition(
+                snapshot, _firstSeenIncompleteUtc, _firedKeys,
+                _sidecarMissingSinceUtc, _sidecarMissingFired, _clock.UtcNow, _dwell);
+
+            _firstSeenIncompleteUtc.Clear();
+            foreach (var kv in eval.UpdatedFirstSeenUtc)
+                _firstSeenIncompleteUtc[kv.Key] = kv.Value;
+            _sidecarMissingSinceUtc = eval.UpdatedSidecarMissingSinceUtc;
+
+            if (eval.NewlyStalled.Count > 0 || eval.SidecarMissingStalledForMinutes != null)
+                EmitStalled(snapshot, eval);
+        }
+
+        /// <summary>
+        /// Pure evaluation of one probe round — the entire detection decision, testable without
+        /// registry, timer, or ingress (pattern: <c>PerformanceCollector.EvaluateDiskLowTransition</c>).
+        /// </summary>
+        /// <param name="snapshot">Current provider snapshot.</param>
+        /// <param name="firstSeenIncompleteUtc">Arm-1 dwell state from the previous round (provider key → first-seen-incomplete).</param>
+        /// <param name="alreadyFired">Provider keys already reported this run (never re-report).</param>
+        /// <param name="sidecarMissingSinceUtc">Arm-2 dwell state from the previous round; null = condition was not active.</param>
+        /// <param name="sidecarMissingAlreadyFired">Arm-2 one-shot latch (never re-report).</param>
+        /// <param name="nowUtc">Evaluation timestamp.</param>
+        /// <param name="dwell">Continuous-condition threshold (shared by both arms).</param>
+        internal static StallEvaluation EvaluateStallTransition(
+            EspPolicyProviderSnapshot snapshot,
+            IReadOnlyDictionary<string, DateTime> firstSeenIncompleteUtc,
+            ISet<string> alreadyFired,
+            DateTime? sidecarMissingSinceUtc,
+            bool sidecarMissingAlreadyFired,
+            DateTime nowUtc,
+            TimeSpan dwell)
+        {
+            var result = new StallEvaluation();
+
+            // Missing root key or no registered providers = normal early enrollment: clear all
+            // dwell state (a condition must be continuously OBSERVED to accrue dwell).
+            if (!snapshot.HasData || snapshot.Providers.Count == 0)
+                return result;
+
+            // Arm 1 — a registered provider continuously incomplete.
+            foreach (var provider in snapshot.Providers)
+            {
+                if (provider.IsComplete)
+                    continue; // completed → falls out of the dwell map (reset)
+
+                var firstSeen = firstSeenIncompleteUtc.TryGetValue(provider.Key, out var seen)
+                    ? seen
+                    : nowUtc;
+                result.UpdatedFirstSeenUtc[provider.Key] = firstSeen;
+
+                var stalledFor = nowUtc - firstSeen;
+                if (stalledFor >= dwell && !alreadyFired.Contains(provider.Key))
+                    result.NewlyStalled.Add(new StalledProvider(provider, stalledFor.TotalMinutes));
+            }
+
+            // Arm 2 — Setup\Apps providers registered, but none of them is Sidecar. Deliberately
+            // ignores provider completeness: the field case (issue #106) had ConfigMgr with
+            // TrackingPoliciesCreated=1 and the ESP still waited. Sidecar registering later
+            // (legitimate startup ordering) clears the condition and resets the clock.
+            if (HasSetupAppsProvider(snapshot) && !snapshot.SidecarRegistered)
+            {
+                var since = sidecarMissingSinceUtc ?? nowUtc;
+                result.UpdatedSidecarMissingSinceUtc = since;
+
+                var missingFor = nowUtc - since;
+                if (missingFor >= dwell && !sidecarMissingAlreadyFired)
+                    result.SidecarMissingStalledForMinutes = missingFor.TotalMinutes;
+            }
+
+            return result;
+        }
+
+        private static bool HasSetupAppsProvider(EspPolicyProviderSnapshot snapshot)
+            => snapshot.Providers.Any(p => p.Kind == EspPolicyProviderProbe.KindSetupApps);
+
+        private void EmitStalled(EspPolicyProviderSnapshot snapshot, StallEvaluation eval)
+        {
+            foreach (var stalled in eval.NewlyStalled)
+                _firedKeys.Add(stalled.Provider.Key);
+            if (eval.SidecarMissingStalledForMinutes != null)
+                _sidecarMissingFired = true;
+
+            // Cross-restart dedup: fingerprint = sorted set of all fired conditions that are
+            // still active (incomplete providers + the sidecar-missing sentinel). A restart into
+            // the same stall re-accrues dwell and lands on the same fingerprint → suppressed; a
+            // new condition joining the stall changes it → re-emitted.
+            var currentlyStalledKeys = snapshot.Providers
+                .Where(p => !p.IsComplete && _firedKeys.Contains(p.Key))
+                .Select(p => p.Key)
+                .ToList();
+            if (_sidecarMissingFired && HasSetupAppsProvider(snapshot) && !snapshot.SidecarRegistered)
+                currentlyStalledKeys.Add(SidecarMissingFingerprintToken);
+            currentlyStalledKeys.Sort(StringComparer.OrdinalIgnoreCase);
+            var fingerprint = StartupEventGate.HashString(string.Join(";", currentlyStalledKeys));
+            if (_startupGate != null &&
+                !_startupGate.ShouldEmit(Constants.EventTypes.EspPolicyProviderStalled, fingerprint))
+            {
+                _logger?.Debug(
+                    "EspPolicyProviderStallDetector: stalled provider set already reported by a " +
+                    "previous agent run (fingerprint match) — suppressed.");
+                return;
+            }
+
+            // Sidecar-missing is the dominant reason when both arms fire in one round: it
+            // explains the ESP hang regardless of the foreign providers' completeness.
+            var reason = eval.SidecarMissingStalledForMinutes != null
+                ? ReasonSidecarMissing
+                : ReasonProviderIncomplete;
+
+            var messageParts = new List<string>();
+            if (eval.SidecarMissingStalledForMinutes != null)
+            {
+                var registeredNames = string.Join(", ", snapshot.Providers
+                    .Where(p => p.Kind == EspPolicyProviderProbe.KindSetupApps)
+                    .Select(p => $"{p.Name} ({p.Scope})"));
+                messageParts.Add(
+                    $"expected IME provider '{EspPolicyProviderProbe.SidecarProviderName}' not registered for " +
+                    $">= {DwellMinutes} min while Setup/Apps providers exist: {registeredNames}");
+            }
+            var stalledNames = string.Join(", ",
+                eval.NewlyStalled.Select(s => $"{s.Provider.Name} ({s.Provider.Scope}/{s.Provider.Kind})"));
+            if (eval.NewlyStalled.Count > 0)
+                messageParts.Add($"provider(s) incomplete for >= {DwellMinutes} min: {stalledNames}");
+
+            var data = new Dictionary<string, object>(StringComparer.Ordinal)
+            {
+                ["reason"] = reason,
+                ["dwellMinutes"] = DwellMinutes,
+                ["sidecarRegistered"] = snapshot.SidecarRegistered,
+                ["providers"] = snapshot.Providers.Select(p => new Dictionary<string, object?>(StringComparer.Ordinal)
+                {
+                    ["name"] = p.Name,
+                    ["scope"] = p.Scope,
+                    ["kind"] = p.Kind,
+                    ["trackingPoliciesCreated"] = p.TrackingPoliciesCreated,
+                    ["installationState"] = p.InstallationState,
+                    ["complete"] = p.IsComplete,
+                }).ToList(),
+                ["stalledProviders"] = eval.NewlyStalled.Select(s => new Dictionary<string, object>(StringComparer.Ordinal)
+                {
+                    ["name"] = s.Provider.Name,
+                    ["scope"] = s.Provider.Scope,
+                    ["kind"] = s.Provider.Kind,
+                    ["stalledForMinutes"] = Math.Round(s.StalledForMinutes, 1),
+                }).ToList(),
+            };
+            if (eval.SidecarMissingStalledForMinutes != null)
+                data["sidecarMissingForMinutes"] = Math.Round(eval.SidecarMissingStalledForMinutes.Value, 1);
+
+            var message =
+                "ESP Setup/Apps tracking stalled: " + string.Join("; ", messageParts) +
+                " — the ESP waits on its app-tracking providers without any timeout";
+
+            _post.Emit(new EnrollmentEvent
+            {
+                SessionId = _sessionId,
+                TenantId = _tenantId,
+                Timestamp = _clock.UtcNow,
+                EventType = Constants.EventTypes.EspPolicyProviderStalled,
+                Severity = EventSeverity.Warning,
+                Source = SourceLabel,
+                Phase = EnrollmentPhase.Unknown,
+                ImmediateUpload = true,
+                Message = message,
+                Data = data
+            });
+            _startupGate?.MarkEmitted(Constants.EventTypes.EspPolicyProviderStalled);
+
+            _logger?.Warning(
+                $"EspPolicyProviderStallDetector: {string.Join("; ", messageParts)} " +
+                $"(reason={reason}, sidecarRegistered={snapshot.SidecarRegistered}).");
+        }
+
+        /// <summary>Result of one <see cref="EvaluateStallTransition"/> round.</summary>
+        internal sealed class StallEvaluation
+        {
+            /// <summary>Next round's arm-1 dwell state — only currently-incomplete providers survive.</summary>
+            public Dictionary<string, DateTime> UpdatedFirstSeenUtc { get; } =
+                new Dictionary<string, DateTime>(StringComparer.OrdinalIgnoreCase);
+
+            /// <summary>Providers that crossed the dwell threshold this round and were not yet reported (arm 1).</summary>
+            public List<StalledProvider> NewlyStalled { get; } = new List<StalledProvider>();
+
+            /// <summary>Next round's arm-2 dwell state; null = sidecar-missing condition not active (reset).</summary>
+            public DateTime? UpdatedSidecarMissingSinceUtc { get; set; }
+
+            /// <summary>Non-null when the sidecar-missing condition crossed the dwell threshold this round and was not yet reported (arm 2).</summary>
+            public double? SidecarMissingStalledForMinutes { get; set; }
+        }
+
+        internal readonly struct StalledProvider
+        {
+            public StalledProvider(PolicyProviderState provider, double stalledForMinutes)
+            {
+                Provider = provider;
+                StalledForMinutes = stalledForMinutes;
+            }
+
+            public PolicyProviderState Provider { get; }
+            public double StalledForMinutes { get; }
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Enrollment/SystemSignals/ModernDeploymentTracker.cs

@@ -631,10 +631,15 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
         /// the regular <see cref="ProcessRecord"/> pipeline with isBackfill=true, so they arrive
         /// as modern_deployment_error events carrying backfilled=true plus the original
         /// timeCreated; the event's own timestamp is emission time, so session StartedAt is not
-        /// dragged backwards. Newest-first, capped, watermark-deduped across restarts.
+        /// dragged backwards. The scan reads newest-first (the cap keeps the newest records),
+        /// but replay is buffered so an Info summary event announces the block BEFORE the errors
+        /// hit the timeline (customer feedback 2026-07-28: an unannounced wall of pre-agent
+        /// Error events reads like a live failure) and the records emit oldest-first, giving the
+        /// timeline sequence the original event-log chronology. Watermark-deduped across restarts.
         /// </summary>
         private void BackfillAutopilotErrors()
         {
+            var buffered = new List<EventRecord>();
             try
             {
                 long watermark;
@@ -649,7 +654,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
                     ReverseDirection = true
                 };
 
-                int processed = 0, skippedWatermark = 0, droppedOverCap = 0;
+                int skippedWatermark = 0, droppedOverCap = 0;
                 long maxSeen = watermark;
 
                 using (var reader = new EventLogReader(query))
@@ -657,37 +662,48 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
                     EventRecord record;
                     while ((record = reader.ReadEvent()) != null)
                     {
-                        using (record)
+                        var recordId = record.RecordId ?? 0;
+                        if (recordId > maxSeen) maxSeen = recordId;
+
+                        if (recordId != 0 && recordId <= watermark)
                         {
-                            var recordId = record.RecordId ?? 0;
-                            if (recordId > maxSeen) maxSeen = recordId;
-
-                            if (recordId != 0 && recordId <= watermark)
-                            {
-                                skippedWatermark++;
-                                continue;
-                            }
-
-                            if (processed >= ErrorBackfillMaxRecords)
-                            {
-                                droppedOverCap++;
-                                continue;
-                            }
-
-                            processed++;
-                            ProcessRecord(record, "Autopilot", AutopilotChannel, isBackfill: true);
+                            skippedWatermark++;
+                            record.Dispose();
+                            continue;
                         }
+
+                        if (buffered.Count >= ErrorBackfillMaxRecords)
+                        {
+                            droppedOverCap++;
+                            record.Dispose();
+                            continue;
+                        }
+
+                        buffered.Add(record);
                     }
                 }
 
                 if (maxSeen > watermark)
                     AdvanceAutopilotErrorWatermark(maxSeen);
 
-                if (processed == 0 && droppedOverCap == 0)
+                if (buffered.Count == 0 && droppedOverCap == 0)
+                {
                     _logger.Debug($"ModernDeployment error backfill: nothing new (skippedByWatermark={skippedWatermark})");
+                }
                 else
-                    _logger.Info($"ModernDeployment error backfill: forwarded {processed} record(s) " +
+                {
+                    EmitErrorBackfillSummary(buffered.Count, droppedOverCap);
+
+                    // Scan buffered newest-first — replay in reverse so the emitted sequence
+                    // follows the original event-log chronology.
+                    for (var i = buffered.Count - 1; i >= 0; i--)
+                    {
+                        ProcessRecord(buffered[i], "Autopilot", AutopilotChannel, isBackfill: true);
+                    }
+
+                    _logger.Info($"ModernDeployment error backfill: forwarded {buffered.Count} record(s) " +
                         $"(skippedByWatermark={skippedWatermark}, droppedOverCap={droppedOverCap})");
+                }
             }
             catch (EventLogNotFoundException)
             {
@@ -701,6 +717,49 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
             {
                 _logger.Warning($"ModernDeployment error backfill failed: {ex.Message}");
             }
+            finally
+            {
+                foreach (var record in buffered)
+                {
+                    try { record.Dispose(); } catch { }
+                }
+            }
+        }
+
+        /// <summary>
+        /// Announces the error-backfill block on the session timeline BEFORE the replayed
+        /// errors, so pre-agent Error events are readable as history rather than a live
+        /// failure. The web timeline additionally badges each replayed event via its
+        /// backfilled=true payload marker; this summary carries backfillSummary=true instead —
+        /// it is a live emission, not a replayed record.
+        /// </summary>
+        internal void EmitErrorBackfillSummary(int replayedCount, int droppedOverCap)
+        {
+            var message = $"[Autopilot] Replaying {replayedCount} error event(s) recorded in the Autopilot event log " +
+                $"before the agent started (lookback {ErrorBackfillLookbackMinutes / 60}h). " +
+                "These predate monitoring — if enrollment progressed afterwards, they were already resolved by a retry.";
+            if (droppedOverCap > 0)
+            {
+                message += $" {droppedOverCap} older record(s) beyond the {ErrorBackfillMaxRecords}-record cap were not replayed.";
+            }
+
+            _post.Emit(new EnrollmentEvent
+            {
+                SessionId = _sessionId,
+                TenantId = _tenantId,
+                EventType = Constants.EventTypes.ModernDeploymentLog,
+                Severity = EventSeverity.Info,
+                Source = "ModernDeploymentWatcher",
+                Phase = EnrollmentPhase.Unknown,
+                Message = message,
+                Data = new Dictionary<string, object>
+                {
+                    { "backfillSummary", true },
+                    { "replayedCount", replayedCount },
+                    { "droppedOverCap", droppedOverCap },
+                    { "lookbackMinutes", ErrorBackfillLookbackMinutes }
+                }
+            });
         }
 
         /// <summary>

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Enrollment/SystemSignals/ProvisioningStatusTracker.cs

@@ -116,6 +116,15 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
         // failure details that fire after the settle window expires.
         private Dictionary<string, Timer> _provisioningFailureSettleTimers;
         private Dictionary<string, EspFailureDetectedEventArgs> _provisioningFailureSettleArgs;
+        // Session 4910a5a5 — post-terminal recovery story. Populated when the settle window
+        // expires and EspFailureDetected actually fires (terminal path); consumed by the
+        // esp_failure_retry_detected / esp_failure_recovered emitters so a late "Try again"
+        // recovery (23 min after the failure in the field session) is visible on the timeline
+        // instead of hiding inside a generic subcategory_state_change. Keyed by category-name.
+        private Dictionary<string, EspFailureDetectedEventArgs> _provisioningFailureTerminalArgs;
+        private Dictionary<string, DateTime> _provisioningFailureTerminalUtc;
+        private HashSet<string> _postFailureRetryEmitted;
+        private HashSet<string> _postFailureRecoveredEmitted;
         // Session 2bc884b6: AppX enrichment scan seams + fire-once guard. The scanner and the
         // dispatcher are injectable so tests never touch the real event log or the threadpool.
         private readonly IAppxDeploymentFailureScanner _appxScanner;
@@ -285,6 +294,10 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
             _lastSubcategoryStates = new Dictionary<string, Dictionary<string, string>>(StringComparer.OrdinalIgnoreCase);
             _provisioningFailureSettleTimers = new Dictionary<string, Timer>(StringComparer.OrdinalIgnoreCase);
             _provisioningFailureSettleArgs = new Dictionary<string, EspFailureDetectedEventArgs>(StringComparer.OrdinalIgnoreCase);
+            _provisioningFailureTerminalArgs = new Dictionary<string, EspFailureDetectedEventArgs>(StringComparer.OrdinalIgnoreCase);
+            _provisioningFailureTerminalUtc = new Dictionary<string, DateTime>(StringComparer.OrdinalIgnoreCase);
+            _postFailureRetryEmitted = new HashSet<string>(StringComparer.OrdinalIgnoreCase);
+            _postFailureRecoveredEmitted = new HashSet<string>(StringComparer.OrdinalIgnoreCase);
             _deviceSetupProvisioningCompleteFired = false;
             _deviceSetupFallbackTimer = null;
             _accountSetupProvisioningCompleteFired = false;
@@ -665,6 +678,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
                     // null-ing here is correctness-neutral on the start-condition side.
                     ResetAccountSetupFallbackTimer();
                     _accountSetupProvisioningCompleteFired = true;
+                    MaybeEmitPostFailureRecovered("AccountSetupCategory.Status", "AccountSetup");
                     try { AccountSetupProvisioningComplete?.Invoke(this, EventArgs.Empty); }
                     catch (Exception ex) { _logger.Error("AccountSetupProvisioningComplete handler failed (fallback path)", ex); }
                 }
@@ -833,6 +847,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
                     // null-ing here is correctness-neutral on the start-condition side.
                     ResetDeviceSetupFallbackTimer();
                     _deviceSetupProvisioningCompleteFired = true;
+                    MaybeEmitPostFailureRecovered("DeviceSetupCategory.Status", "DeviceSetup");
                     try { DeviceSetupProvisioningComplete?.Invoke(this, EventArgs.Empty); }
                     catch (Exception ex) { _logger.Error("DeviceSetupProvisioningComplete handler failed (fallback path)", ex); }
                 }
@@ -946,12 +961,25 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
                         var severity = categorySucceeded == false ? EventSeverity.Warning : EventSeverity.Info;
                         EmitProvisioningEvent(categoryLabel, categorySucceeded, statusText, subcategories, severity);
                         EmitRawRegistryDump(categoryLabel, jsonValue, $"category_resolved_{(categorySucceeded == true ? "success" : "failed")}");
+
+                        // Session 4910a5a5: category resolving to success after a terminally
+                        // fired failure = the failure recovered (fallback-path successes call
+                        // this from their own timer handlers).
+                        if (categorySucceeded == true)
+                        {
+                            MaybeEmitPostFailureRecovered(categoryName, categoryLabel);
+                        }
                     }
                     else
                     {
                         var transitions = DetectSubcategoryTransitions(categoryName, subcategories);
                         StoreSubcategoryStates(categoryName, subcategories);
 
+                        // Session 4910a5a5: after a terminally fired failure, the failed
+                        // subcategory leaving "failed" is the ESP re-running the step —
+                        // consistent with the user pressing "Try again" on the failure page.
+                        MaybeEmitPostFailureRetry(categoryName, categoryLabel, transitions);
+
                         var failureTransitions = transitions.Where(t => t.IsFailure).ToList();
                         if (transitions.Count > 0)
                         {
@@ -1025,6 +1053,21 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
                 $"escalating as {failureTypeName} (errorCode={errorCode ?? "n/a"})");
             _logger.Warning($"Provisioning failure detected: {failureTypeName}");
 
+            // Session 4910a5a5: name the likely culprit app(s) directly on the failure args so
+            // the DecisionEngine's advisory/terminal events carry them — never-started apps
+            // first (they starve ESP's app gate without ever producing an IME install event),
+            // capped at 3 names.
+            IReadOnlyList<string> likelyCulpritApps = null;
+            if (string.Equals(failedSubcategoryName, "Apps", StringComparison.OrdinalIgnoreCase))
+            {
+                likelyCulpritApps = SnapshotTrackedAppsNotCompleted()
+                    .OrderBy(a => a["everStartedInstalling"] is bool started && started ? 1 : 0)
+                    .Select(a => a["appName"]?.ToString())
+                    .Where(n => !string.IsNullOrEmpty(n))
+                    .Take(3)
+                    .ToList();
+            }
+
             // Caller already holds _stateLock.
             ArmFailureSettleTimer(
                 categoryName: categoryName,
@@ -1032,7 +1075,8 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
                     failureType: failureTypeName,
                     errorCode: errorCode,
                     failedSubcategory: failedSubcategoryName,
-                    category: categoryLabel));
+                    category: categoryLabel,
+                    likelyCulpritApps: likelyCulpritApps));
 
             // Settle-window owns the actual EspFailureDetected fire. The legacy "fire-after-emit"
             // path in CheckProvisioningStatus is now a no-op for this code-path; it stays in place
@@ -1292,6 +1336,15 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
                             _provisioningCategoriesResolved.Remove(categoryName);
                         }
                     }
+                    else
+                    {
+                        // Session 4910a5a5: remember the terminally fired failure so a LATE
+                        // recovery (outside the settle window — e.g. user pressing "Try again"
+                        // minutes later) can be told as esp_failure_retry_detected /
+                        // esp_failure_recovered instead of hiding in a generic state-change.
+                        _provisioningFailureTerminalArgs[categoryName] = args;
+                        _provisioningFailureTerminalUtc[categoryName] = DateTime.UtcNow;
+                    }
                 }
 
                 if (recovered)
@@ -1382,6 +1435,133 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
             });
         }
 
+        /// <summary>
+        /// Session 4910a5a5: after a terminally fired failure (settle window expired,
+        /// EspFailureDetected raised), the failed subcategory leaving the <c>failed</c> state
+        /// means the ESP re-ran the step — consistent with the user pressing "Try again" on
+        /// the ESP failure page (the agent cannot observe the click itself). Emits
+        /// <c>esp_failure_retry_detected</c> once per terminally fired category. Caller holds
+        /// <see cref="_stateLock"/>.
+        /// </summary>
+        private void MaybeEmitPostFailureRetry(string categoryName, string categoryLabel, List<SubcategoryTransition> transitions)
+        {
+            if (transitions == null || transitions.Count == 0) return;
+            if (_postFailureRetryEmitted.Contains(categoryName)) return;
+            if (_provisioningFailureTerminalArgs == null
+                || !_provisioningFailureTerminalArgs.TryGetValue(categoryName, out var terminalArgs))
+            {
+                return; // No terminal fire on record — in-window recovery is settle_recovered's job.
+            }
+
+            SubcategoryTransition? retryTransition = null;
+            foreach (var t in transitions)
+            {
+                if (string.Equals(t.OldState, "failed", StringComparison.OrdinalIgnoreCase)
+                    && !string.Equals(t.NewState, "failed", StringComparison.OrdinalIgnoreCase))
+                {
+                    retryTransition = t;
+                    break;
+                }
+            }
+            if (retryTransition == null) return;
+            var retry = retryTransition.Value;
+
+            _postFailureRetryEmitted.Add(categoryName);
+
+            var minutesSinceFailure = MinutesSinceTerminalFailure(categoryName);
+            var data = new Dictionary<string, object>
+            {
+                { "category", categoryLabel },
+                { "subcategory", retry.SubcategoryName },
+                { "previousState", retry.OldState },
+                { "newState", retry.NewState },
+                { "failureType", terminalArgs.FailureType },
+                { "minutesSinceFailure", minutesSinceFailure },
+            };
+            if (!string.IsNullOrEmpty(terminalArgs.ErrorCode))
+                data["errorCode"] = terminalArgs.ErrorCode;
+
+            _post.Emit(new EnrollmentEvent
+            {
+                SessionId = _sessionId,
+                TenantId = _tenantId,
+                EventType = Constants.EventTypes.EspFailureRetryDetected,
+                Severity = EventSeverity.Info,
+                Source = "EspAndHelloTracker",
+                Phase = EnrollmentPhase.Unknown,
+                Message = $"ESP retry detected — {categoryLabel}/{retry.SubcategoryName} left the failed state " +
+                          $"({retry.OldState} → {retry.NewState}) {minutesSinceFailure} min after the failure — " +
+                          "consistent with the user pressing 'Try again' on the ESP failure page.",
+                Data = data,
+                ImmediateUpload = true
+            });
+        }
+
+        /// <summary>
+        /// Session 4910a5a5: the category behind a terminally fired failure reached success
+        /// (categorySucceeded=true or the all-subcategories-succeeded fallback) — the failure
+        /// demonstrably recovered. Emits <c>esp_failure_recovered</c> once per terminally
+        /// fired category so the timeline tells "failed → retried → recovered" instead of
+        /// leaving the stale failure as the last word. Caller holds <see cref="_stateLock"/>.
+        /// </summary>
+        private void MaybeEmitPostFailureRecovered(string categoryName, string categoryLabel)
+        {
+            if (_postFailureRecoveredEmitted == null || _postFailureRecoveredEmitted.Contains(categoryName)) return;
+            if (_provisioningFailureTerminalArgs == null
+                || !_provisioningFailureTerminalArgs.TryGetValue(categoryName, out var terminalArgs))
+            {
+                return;
+            }
+
+            _postFailureRecoveredEmitted.Add(categoryName);
+
+            var minutesSinceFailure = MinutesSinceTerminalFailure(categoryName);
+            string subcategoryStatus = null;
+            if (terminalArgs.FailedSubcategory != null
+                && _lastSubcategoryStates != null
+                && _lastSubcategoryStates.TryGetValue(categoryName, out var subs)
+                && subs.TryGetValue(terminalArgs.FailedSubcategory, out var currentState))
+            {
+                subcategoryStatus = currentState;
+            }
+
+            var data = new Dictionary<string, object>
+            {
+                { "category", categoryLabel },
+                { "failedSubcategory", terminalArgs.FailedSubcategory ?? "category-level" },
+                { "failureType", terminalArgs.FailureType },
+                { "minutesSinceFailure", minutesSinceFailure },
+            };
+            if (!string.IsNullOrEmpty(terminalArgs.ErrorCode))
+                data["errorCode"] = terminalArgs.ErrorCode;
+            if (subcategoryStatus != null)
+                data["subcategoryState"] = subcategoryStatus;
+
+            _post.Emit(new EnrollmentEvent
+            {
+                SessionId = _sessionId,
+                TenantId = _tenantId,
+                EventType = Constants.EventTypes.EspFailureRecovered,
+                Severity = EventSeverity.Info,
+                Source = "EspAndHelloTracker",
+                Phase = EnrollmentPhase.Unknown,
+                Message = $"ESP failure recovered — {categoryLabel}/{terminalArgs.FailedSubcategory ?? "category-level"} " +
+                          $"completed successfully {minutesSinceFailure} min after the failure; the earlier ESP failure no longer applies.",
+                Data = data,
+                ImmediateUpload = true
+            });
+        }
+
+        private int MinutesSinceTerminalFailure(string categoryName)
+        {
+            if (_provisioningFailureTerminalUtc != null
+                && _provisioningFailureTerminalUtc.TryGetValue(categoryName, out var firedAt))
+            {
+                return Math.Max(0, (int)Math.Round((DateTime.UtcNow - firedAt).TotalMinutes));
+            }
+            return 0;
+        }
+
         private void EmitFailureSettleStarted(EspFailureDetectedEventArgs args)
         {
             var data = new Dictionary<string, object>
@@ -1863,6 +2043,14 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals
                 _provisioningFailureSettleTimers = new Dictionary<string, Timer>(StringComparer.OrdinalIgnoreCase);
             if (_provisioningFailureSettleArgs == null)
                 _provisioningFailureSettleArgs = new Dictionary<string, EspFailureDetectedEventArgs>(StringComparer.OrdinalIgnoreCase);
+            if (_provisioningFailureTerminalArgs == null)
+                _provisioningFailureTerminalArgs = new Dictionary<string, EspFailureDetectedEventArgs>(StringComparer.OrdinalIgnoreCase);
+            if (_provisioningFailureTerminalUtc == null)
+                _provisioningFailureTerminalUtc = new Dictionary<string, DateTime>(StringComparer.OrdinalIgnoreCase);
+            if (_postFailureRetryEmitted == null)
+                _postFailureRetryEmitted = new HashSet<string>(StringComparer.OrdinalIgnoreCase);
+            if (_postFailureRecoveredEmitted == null)
+                _postFailureRecoveredEmitted = new HashSet<string>(StringComparer.OrdinalIgnoreCase);
         }
     }
 

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Interop/NetshWifiFallback.cs

@@ -0,0 +1,221 @@
+using System;
+using System.Diagnostics;
+using AutopilotMonitor.Agent.V2.Core.Security;
+
+namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Interop
+{
+    /// <summary>
+    /// Fallback WiFi reader via <c>netsh wlan show interfaces</c> output parsing, used ONLY
+    /// when <see cref="WifiInfoReader"/> (native WLAN API) yields nothing on a WiFi-connected
+    /// device. Field evidence 2026-07-28: the WLAN API can return nothing in the OOBE/SYSTEM
+    /// context on builds where inbox netsh still reports the connection — until that is fully
+    /// root-caused (suspect: Wi-Fi location gating, 24H2+), netsh stays as the safety net.
+    /// <para>
+    /// netsh labels follow the OS UI language, so the parser matches the label variants of
+    /// every language implied by the enrollment geography seen to date (see the comment on
+    /// the key arrays for the country→language derivation). Unknown-language labels fall
+    /// through harmlessly — the affected field is simply absent, same as before. "SSID"
+    /// itself is untranslated in all known locales.
+    /// </para>
+    /// </summary>
+    internal static class NetshWifiFallback
+    {
+        private const int NetshTimeoutMs = 5000;
+
+        // Label variants per field, by OS UI language. Matched case-insensitively against the
+        // full text left of the colon, so acronym-suffixed keys ("AP BSSID") never collide.
+        // Language set derived from enrollment geography (get_geographic_metrics, 365d):
+        // US/GB/AU/CA/IE/SG/IN/ZA/NG/PH en · DE/AT/CH de · BE/NL nl · BE/FR/CH fr · DK da ·
+        // SE sv · PL pl · TR tr · CN zh-CN · HK zh-TW · ES/MX/PE/PY es · CZ cs · SK sk ·
+        // IT/CH it · ID id · MY ms · FI fi · LT lt · LV lv · HU hu · BR/PT pt · JP ja ·
+        // KR ko · TH th · VN vi · RO/MD ro · BG bg · BA/HR hr · AE/SA/EG/JO ar ·
+        // MN/GE/AZ usually en/ru images → ru.
+        private static readonly string[] SignalKeys =
+        {
+            "Signal",     // en, de, fr, sv, da, nb, hr
+            "Señal",      // es
+            "Sinal",      // pt
+            "Segnale",    // it
+            "Signaal",    // nl
+            "Sygnał",     // pl
+            "Signál",     // cs, sk
+            "Sinyal",     // tr, id
+            "Isyarat",    // ms
+            "Signaali",   // fi
+            "Signalas",   // lt
+            "Signāls",    // lv
+            "Jel",        // hu
+            "Semnal",     // ro
+            "Tín hiệu",   // vi
+            "สัญญาณ",     // th
+            "الإشارة",    // ar
+            "إشارة",      // ar (variant without article)
+            "Сигнал",     // ru, bg
+            "シグナル",    // ja
+            "信号",        // zh-CN
+            "訊號",        // zh-TW
+            "신호",        // ko
+        };
+
+        private static readonly string[] RadioTypeKeys =
+        {
+            "Radio type",      // en
+            "Funktyp",         // de
+            "Type de radio",   // fr
+            "Tipo de radio",   // es
+            "Tipo de rádio",   // pt
+            "Tipo di radio",   // it
+            "Radiotype",       // nl, da
+            "Radiotyp",        // sv
+            "Typ radia",       // pl
+            "Typ rádia",       // cs, sk
+            "Radyo türü",      // tr
+            "Jenis radio",     // id, ms
+            "Radiotyyppi",     // fi
+            "Radijo tipas",    // lt
+            "Radio tips",      // lv
+            "Rádió típusa",    // hu
+            "Tip radio",       // ro
+            "Vrsta radija",    // hr, bs
+            "Loại radio",      // vi
+            "ชนิดวิทยุ",        // th
+            "نوع الراديو",     // ar
+            "Тип радио",       // ru
+            "Тип на радиото",  // bg
+            "無線の種類",       // ja
+            "无线电类型",       // zh-CN
+            "無線電類型",       // zh-TW
+            "라디오 종류",      // ko
+            "무선 종류",        // ko (variant)
+        };
+
+        private static readonly string[] ChannelKeys =
+        {
+            "Channel",     // en
+            "Kanal",       // de, sv, da, nb, tr, hr
+            "Canal",       // fr, es, pt, ro
+            "Canale",      // it
+            "Kanaal",      // nl
+            "Kanał",       // pl
+            "Kanál",       // cs, sk
+            "Saluran",     // id, ms
+            "Kanava",      // fi
+            "Kanalas",     // lt
+            "Kanāls",      // lv
+            "Csatorna",    // hu
+            "Kênh",        // vi
+            "ช่องสัญญาณ",   // th
+            "ช่อง",         // th (variant)
+            "القناة",      // ar
+            "قناة",        // ar (variant without article)
+            "Канал",       // ru, bg
+            "チャネル",     // ja
+            "信道",         // zh-CN
+            "通道",         // zh-TW / zh-CN (variant)
+            "채널",         // ko
+        };
+
+        /// <summary>
+        /// Runs <c>netsh wlan show interfaces</c> and parses its output. Returns a
+        /// <see cref="WifiConnectionInfo"/> with the fields that could be parsed, or null when
+        /// nothing was found (no WLAN, netsh failure, timeout, or unrecognized localized
+        /// labels). Never throws.
+        /// </summary>
+        internal static WifiConnectionInfo TryRead()
+        {
+            try
+            {
+                var psi = new ProcessStartInfo
+                {
+                    FileName = SystemPaths.Netsh,
+                    Arguments = "wlan show interfaces",
+                    UseShellExecute = false,
+                    RedirectStandardOutput = true,
+                    RedirectStandardError = true,
+                    CreateNoWindow = true
+                };
+
+                string output;
+                using (var process = Process.Start(psi))
+                {
+                    output = process.StandardOutput.ReadToEnd();
+                    if (!process.WaitForExit(NetshTimeoutMs))
+                    {
+                        try { process.Kill(); } catch { }
+                        return null;
+                    }
+                }
+
+                return Parse(output);
+            }
+            catch
+            {
+                return null;
+            }
+        }
+
+        /// <summary>
+        /// Pure parser over the netsh output text. Internal for direct unit-testing via
+        /// InternalsVisibleTo (TryRead itself spawns a process and stays untested).
+        /// </summary>
+        internal static WifiConnectionInfo Parse(string output)
+        {
+            if (string.IsNullOrEmpty(output))
+                return null;
+
+            string ssid = null, radioType = null;
+            int? signal = null, channel = null;
+
+            foreach (var line in output.Split(new[] { '\r', '\n' }, StringSplitOptions.RemoveEmptyEntries))
+            {
+                var trimmed = line.Trim();
+                var colonIndex = trimmed.IndexOf(':');
+                if (colonIndex < 0) continue;
+
+                var key = trimmed.Substring(0, colonIndex).Trim();
+                var value = trimmed.Substring(colonIndex + 1).Trim();
+
+                if (key.Equals("SSID", StringComparison.OrdinalIgnoreCase))
+                {
+                    ssid = value;
+                }
+                else if (MatchesAny(key, SignalKeys))
+                {
+                    // Value formats seen: "94%", "94% " (trailing space), "94 %".
+                    if (int.TryParse(value.TrimEnd('%', ' '), out var sig))
+                        signal = sig;
+                }
+                else if (MatchesAny(key, RadioTypeKeys))
+                {
+                    radioType = value;
+                }
+                else if (MatchesAny(key, ChannelKeys))
+                {
+                    if (int.TryParse(value, out var ch))
+                        channel = ch;
+                }
+            }
+
+            if (ssid == null && signal == null && radioType == null && channel == null)
+                return null;
+
+            return new WifiConnectionInfo
+            {
+                Ssid = ssid,
+                SignalPercent = signal,
+                RadioType = radioType,
+                Channel = channel,
+            };
+        }
+
+        private static bool MatchesAny(string key, string[] candidates)
+        {
+            foreach (var candidate in candidates)
+            {
+                if (key.Equals(candidate, StringComparison.OrdinalIgnoreCase))
+                    return true;
+            }
+            return false;
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Interop/OobeStateReader.cs

@@ -0,0 +1,72 @@
+using System;
+using System.Reflection;
+
+namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Interop
+{
+    /// <summary>
+    /// Reads WinRT <c>Windows.System.Profile.SystemSetupInfo.OutOfBoxExperienceState</c>
+    /// (NotStarted=0 / InProgress=1 / Completed=2) via the CLR's built-in WinRT projection —
+    /// no NuGet package, no winmd reference; the type is resolved at runtime with
+    /// <c>ContentType=WindowsRuntime</c>, the same mechanism the bootstrap script uses from
+    /// PowerShell 5.1.
+    /// <para>
+    /// <b>Contract:</b> observational only — never feed this into decision-engine logic.
+    /// Requires Windows 10 1809+ (build 17763, UniversalApiContract 7.0) and is callable
+    /// from the SYSTEM service context (empirically validated, probe session 9c404ae9).
+    /// On older builds or SKUs without the contract the type resolves to null and
+    /// <see cref="Read"/> returns <c>"unavailable"</c>. <see cref="Read"/> never throws.
+    /// </para>
+    /// <para>
+    /// Empirical timing (Win11 24H2 probe): the state flips InProgress→Completed at desktop
+    /// arrival — it is a corroboration signal, not an early one. WDP reseal and placeholder
+    /// (fooUser) flip semantics are unverified; another reason this must stay observational.
+    /// </para>
+    /// </summary>
+    internal static class OobeStateReader
+    {
+        public const string Unavailable = "unavailable";
+
+        // Resolved once per process. Benign race: concurrent first calls resolve the same
+        // PropertyInfo and the assignment is idempotent — no lock needed.
+        private static PropertyInfo _stateProperty;
+        private static bool _initTried;
+
+        /// <summary>
+        /// Returns <c>"not_started"</c> / <c>"in_progress"</c> / <c>"completed"</c>,
+        /// <c>"unknown_&lt;n&gt;"</c> for unexpected enum values, or <c>"unavailable"</c>
+        /// when the WinRT contract is absent or any part of the read fails. Never throws.
+        /// </summary>
+        public static string Read()
+        {
+            try
+            {
+                if (!_initTried)
+                {
+                    var type = Type.GetType(
+                        "Windows.System.Profile.SystemSetupInfo, Windows.System.Profile, ContentType=WindowsRuntime",
+                        throwOnError: false);
+                    _stateProperty = type?.GetProperty(
+                        "OutOfBoxExperienceState",
+                        BindingFlags.Public | BindingFlags.Static);
+                    _initTried = true;
+                }
+
+                if (_stateProperty == null)
+                    return Unavailable;
+
+                var value = Convert.ToInt32(_stateProperty.GetValue(null));
+                switch (value)
+                {
+                    case 0: return "not_started";
+                    case 1: return "in_progress";
+                    case 2: return "completed";
+                    default: return "unknown_" + value;
+                }
+            }
+            catch
+            {
+                return Unavailable;
+            }
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Interop/UefiSecureBootCertReader.cs

@@ -0,0 +1,375 @@
+using System;
+using System.Runtime.InteropServices;
+using Microsoft.Win32.SafeHandles;
+
+namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Interop
+{
+    /// <summary>
+    /// Reads the UEFI Secure Boot signature databases <c>db</c> and <c>KEK</c> directly from
+    /// firmware via <c>GetFirmwareEnvironmentVariableExW</c> and checks which Microsoft
+    /// signing certificates they contain. This is the authoritative source for the 2023
+    /// certificate rollout state — the <c>SecureBoot\Servicing</c> registry key only reflects
+    /// whether the *Windows Update* rollout ran and verified, and lags behind when the
+    /// certificate reached the firmware another way (OEM factory image, WinCS, manual).
+    /// <para>
+    /// The certificate subject CNs are stored as ASCII bytes inside the DER-encoded
+    /// signature lists, so a plain byte-substring search is sufficient — the same check
+    /// Microsoft documents via <c>Get-SecureBootUEFI</c> (which wraps this exact API).
+    /// </para>
+    /// <para>
+    /// <b>Contract:</b> observational only — never feed this into decision-engine logic.
+    /// <see cref="Read"/> never throws. Reading firmware variables requires
+    /// <c>SeSystemEnvironmentPrivilege</c>, which SYSTEM holds but must be enabled on the
+    /// process token first; the previous privilege state is restored after the read.
+    /// On legacy BIOS the API fails with <c>ERROR_INVALID_FUNCTION</c> → status
+    /// <c>not_uefi</c>; every failure maps to a status string instead of an exception.
+    /// </para>
+    /// </summary>
+    internal static class UefiSecureBootCertReader
+    {
+        public const string StatusOk = "ok";
+        public const string StatusNotUefi = "not_uefi";
+        public const string StatusVariableNotFound = "variable_not_found";
+        public const string StatusPrivilegeDenied = "privilege_denied";
+
+        // EFI_IMAGE_SECURITY_DATABASE_GUID — namespace of the "db" variable.
+        private const string DbVariableGuid = "{d719b2cb-3d3a-4596-a3bc-dad00e67656f}";
+        // EFI_GLOBAL_VARIABLE — namespace of the "KEK" variable.
+        private const string KekVariableGuid = "{8be4df61-93ca-11d2-aa0d-00e098032b8c}";
+
+        // Subject CNs searched for in db. 2023 set per Microsoft's June-2026 expiry guidance;
+        // 2011 set kept for context (which legacy CAs are still present).
+        internal const string CertWindowsUefiCa2023 = "Windows UEFI CA 2023";
+        internal const string CertMicrosoftUefiCa2023 = "Microsoft UEFI CA 2023";
+        internal const string CertMicrosoftOptionRomCa2023 = "Microsoft Option ROM UEFI CA 2023";
+        internal const string CertWindowsProductionPca2011 = "Microsoft Windows Production PCA 2011";
+        internal const string CertMicrosoftUefiCa2011 = "Microsoft Corporation UEFI CA 2011";
+        // Subject CNs searched for in KEK.
+        internal const string CertMicrosoftKek2kCa2023 = "Microsoft Corporation KEK 2K CA 2023";
+        internal const string CertMicrosoftKekCa2011 = "Microsoft Corporation KEK CA 2011";
+
+        private const int ErrorInvalidFunction = 1;      // legacy BIOS / no UEFI
+        private const int ErrorInsufficientBuffer = 122;
+        private const int ErrorEnvvarNotFound = 203;
+        private const int ErrorPrivilegeNotHeld = 1314;
+        private const int ErrorNotAllAssigned = 1300;
+
+        private const int InitialBufferSize = 64 * 1024;
+        private const int RetryBufferSize = 256 * 1024;
+
+        // SeSystemEnvironmentPrivilege is adjusted on the PROCESS token, so enable → read →
+        // restore is a process-wide side effect and must run as one atomic sequence. Without
+        // this gate a second reader would observe "already enabled", correctly skip its own
+        // restore, and then have the privilege disabled underneath it when the first reader
+        // finishes — a spurious privilege_denied on a machine that actually holds it.
+        private static readonly object FirmwareReadGate = new object();
+
+        /// <summary>
+        /// Reads db and KEK and evaluates the certificate presence flags. Never throws;
+        /// per-variable failures surface as <see cref="UefiSecureBootCertSnapshot.DbStatus"/> /
+        /// <see cref="UefiSecureBootCertSnapshot.KekStatus"/>. Certificate flags are only
+        /// meaningful when the corresponding status is <see cref="StatusOk"/>.
+        /// </summary>
+        public static UefiSecureBootCertSnapshot Read()
+        {
+            var snapshot = new UefiSecureBootCertSnapshot();
+            try
+            {
+                // The critical section covers the whole privileged window, not just the
+                // adjustment — see FirmwareReadGate. Only synchronous kernel calls and byte
+                // scans run inside it, so it cannot block on anything else the agent does.
+                lock (FirmwareReadGate)
+                using (var privilege = SystemEnvironmentPrivilege.TryEnable())
+                {
+                    if (!privilege.Enabled)
+                    {
+                        snapshot.DbStatus = StatusPrivilegeDenied;
+                        snapshot.KekStatus = StatusPrivilegeDenied;
+                        return snapshot;
+                    }
+
+                    byte[] db;
+                    snapshot.DbStatus = TryReadVariable("db", DbVariableGuid, out db);
+                    if (snapshot.DbStatus == StatusOk)
+                    {
+                        snapshot.DbHasWindowsUefiCa2023 = ContainsAscii(db, CertWindowsUefiCa2023);
+                        snapshot.DbHasMicrosoftUefiCa2023 = ContainsAscii(db, CertMicrosoftUefiCa2023);
+                        snapshot.DbHasMicrosoftOptionRomCa2023 = ContainsAscii(db, CertMicrosoftOptionRomCa2023);
+                        snapshot.DbHasWindowsProductionPca2011 = ContainsAscii(db, CertWindowsProductionPca2011);
+                        snapshot.DbHasMicrosoftUefiCa2011 = ContainsAscii(db, CertMicrosoftUefiCa2011);
+                    }
+
+                    byte[] kek;
+                    snapshot.KekStatus = TryReadVariable("KEK", KekVariableGuid, out kek);
+                    if (snapshot.KekStatus == StatusOk)
+                    {
+                        snapshot.KekHasMicrosoftKek2kCa2023 = ContainsAscii(kek, CertMicrosoftKek2kCa2023);
+                        snapshot.KekHasMicrosoftKekCa2011 = ContainsAscii(kek, CertMicrosoftKekCa2011);
+                    }
+                }
+            }
+            catch (Exception ex)
+            {
+                var status = "error_" + ex.GetType().Name;
+                if (snapshot.DbStatus == null) snapshot.DbStatus = status;
+                if (snapshot.KekStatus == null) snapshot.KekStatus = status;
+            }
+            return snapshot;
+        }
+
+        /// <summary>
+        /// Reads one firmware variable into <paramref name="bytes"/> (trimmed to the actual
+        /// length). Returns a status string; <paramref name="bytes"/> is null unless the
+        /// status is <see cref="StatusOk"/>.
+        /// </summary>
+        private static string TryReadVariable(string name, string guid, out byte[] bytes)
+        {
+            bytes = null;
+            var buffer = new byte[InitialBufferSize];
+            var length = NativeMethods.GetFirmwareEnvironmentVariableExW(name, guid, buffer, (uint)buffer.Length, IntPtr.Zero);
+            if (length == 0)
+            {
+                var error = Marshal.GetLastWin32Error();
+                if (error == ErrorInsufficientBuffer)
+                {
+                    buffer = new byte[RetryBufferSize];
+                    length = NativeMethods.GetFirmwareEnvironmentVariableExW(name, guid, buffer, (uint)buffer.Length, IntPtr.Zero);
+                    if (length == 0)
+                        error = Marshal.GetLastWin32Error();
+                }
+
+                if (length == 0)
+                {
+                    switch (error)
+                    {
+                        case ErrorInvalidFunction: return StatusNotUefi;
+                        case ErrorEnvvarNotFound: return StatusVariableNotFound;
+                        case ErrorPrivilegeNotHeld: return StatusPrivilegeDenied;
+                        default: return "error_" + error;
+                    }
+                }
+            }
+
+            bytes = new byte[length];
+            Array.Copy(buffer, bytes, (int)length);
+            return StatusOk;
+        }
+
+        /// <summary>
+        /// Byte-level ASCII substring search (ordinal, case-sensitive). The signature lists
+        /// are at most a few hundred KB and read once per agent start — a naive scan is fine.
+        /// </summary>
+        internal static bool ContainsAscii(byte[] haystack, string needle)
+        {
+            if (haystack == null || string.IsNullOrEmpty(needle) || needle.Length > haystack.Length)
+                return false;
+
+            for (var i = 0; i <= haystack.Length - needle.Length; i++)
+            {
+                var j = 0;
+                while (j < needle.Length && haystack[i + j] == (byte)needle[j])
+                    j++;
+                if (j == needle.Length)
+                    return true;
+            }
+            return false;
+        }
+
+        /// <summary>
+        /// Enables <c>SeSystemEnvironmentPrivilege</c> on the process token for the lifetime
+        /// of the instance and restores the previous privilege state on dispose. SYSTEM holds
+        /// the privilege (default-disabled); without elevation <see cref="Enabled"/> stays
+        /// false and the caller reports <see cref="StatusPrivilegeDenied"/>.
+        /// <para>
+        /// <b>Crash-safety.</b> This is the repo's only privilege-adjustment code, so the
+        /// ownership rules are spelled out: the token is held in a <see cref="SafeHandle"/>
+        /// assigned by the P/Invoke marshaler, so the CLR owns it from the moment
+        /// <c>OpenProcessToken</c> returns — it is released by the critical finalizer even if
+        /// this instance never reaches the caller's <c>using</c> (async exception between the
+        /// call and the assignment). <see cref="Dispose"/> is idempotent, never throws, and
+        /// releases the handle in a <c>finally</c> so a failed restore cannot leak it. The
+        /// restore obligation is recorded immediately after the successful adjustment, so no
+        /// throw in between can strand the process with the privilege left enabled.
+        /// </para>
+        /// </summary>
+        private sealed class SystemEnvironmentPrivilege : IDisposable
+        {
+            public bool Enabled { get; private set; }
+
+            private SafeTokenHandle _token;
+            private NativeMethods.TOKEN_PRIVILEGES _previousState;
+            private bool _restoreNeeded;
+            private bool _disposed;
+
+            public static SystemEnvironmentPrivilege TryEnable()
+            {
+                var instance = new SystemEnvironmentPrivilege();
+                try
+                {
+                    SafeTokenHandle token;
+                    if (!NativeMethods.OpenProcessToken(NativeMethods.GetCurrentProcess(),
+                            NativeMethods.TOKEN_ADJUST_PRIVILEGES | NativeMethods.TOKEN_QUERY, out token))
+                    {
+                        // Failed open still yields a (closed/invalid) SafeHandle instance.
+                        if (token != null) token.Dispose();
+                        return instance;
+                    }
+
+                    instance._token = token;
+
+                    NativeMethods.LUID luid;
+                    if (!NativeMethods.LookupPrivilegeValueW(null, "SeSystemEnvironmentPrivilege", out luid))
+                        return instance;
+
+                    var newState = new NativeMethods.TOKEN_PRIVILEGES
+                    {
+                        PrivilegeCount = 1,
+                        Luid = luid,
+                        Attributes = NativeMethods.SE_PRIVILEGE_ENABLED
+                    };
+
+                    NativeMethods.TOKEN_PRIVILEGES previousState;
+                    uint returnLength;
+                    if (!NativeMethods.AdjustTokenPrivileges(token, false, ref newState,
+                            (uint)Marshal.SizeOf(typeof(NativeMethods.TOKEN_PRIVILEGES)),
+                            out previousState, out returnLength))
+                        return instance;
+
+                    // AdjustTokenPrivileges returns TRUE even when the privilege is not held —
+                    // the real verdict is ERROR_NOT_ALL_ASSIGNED in the last error. Nothing was
+                    // adjusted in that case, so there is nothing to restore.
+                    if (Marshal.GetLastWin32Error() == ErrorNotAllAssigned)
+                        return instance;
+
+                    // The token is now modified: record the restore obligation before anything
+                    // else can throw. Restore only when the privilege was not already enabled.
+                    instance._previousState = previousState;
+                    instance._restoreNeeded = previousState.PrivilegeCount > 0
+                        && (previousState.Attributes & NativeMethods.SE_PRIVILEGE_ENABLED) == 0;
+                    instance.Enabled = true;
+                }
+                catch
+                {
+                    // Fail-soft: Enabled stays false. Whatever was acquired before the failure
+                    // is already tracked on the instance and released by Dispose.
+                }
+                return instance;
+            }
+
+            public void Dispose()
+            {
+                if (_disposed) return;
+                _disposed = true;
+                Enabled = false;
+
+                var token = _token;
+                _token = null;
+                if (token == null) return;
+
+                try
+                {
+                    if (_restoreNeeded)
+                    {
+                        _restoreNeeded = false;
+                        NativeMethods.TOKEN_PRIVILEGES ignored;
+                        uint returnLength;
+                        NativeMethods.AdjustTokenPrivileges(token, false, ref _previousState,
+                            (uint)Marshal.SizeOf(typeof(NativeMethods.TOKEN_PRIVILEGES)),
+                            out ignored, out returnLength);
+                    }
+                }
+                catch
+                {
+                    // Best effort — the process token privilege state is not load-bearing for
+                    // anything else the agent does, and Dispose must never throw.
+                }
+                finally
+                {
+                    token.Dispose();
+                }
+            }
+        }
+
+        /// <summary>
+        /// Owns a process-token handle. <c>ReleaseHandle</c> runs on the finalizer thread when
+        /// <see cref="SystemEnvironmentPrivilege.Dispose"/> is skipped, so it must not throw —
+        /// a single <c>CloseHandle</c> P/Invoke satisfies that.
+        /// </summary>
+        private sealed class SafeTokenHandle : SafeHandleZeroOrMinusOneIsInvalid
+        {
+            public SafeTokenHandle() : base(true) { }
+
+            protected override bool ReleaseHandle()
+            {
+                return NativeMethods.CloseHandle(handle);
+            }
+        }
+
+        private static class NativeMethods
+        {
+            public const uint TOKEN_ADJUST_PRIVILEGES = 0x0020;
+            public const uint TOKEN_QUERY = 0x0008;
+            public const uint SE_PRIVILEGE_ENABLED = 0x0002;
+
+            [StructLayout(LayoutKind.Sequential)]
+            public struct LUID
+            {
+                public uint LowPart;
+                public int HighPart;
+            }
+
+            // Single-privilege variant of the variable-length native struct — sufficient here
+            // because exactly one privilege is adjusted per call.
+            [StructLayout(LayoutKind.Sequential)]
+            public struct TOKEN_PRIVILEGES
+            {
+                public uint PrivilegeCount;
+                public LUID Luid;
+                public uint Attributes;
+            }
+
+            [DllImport("kernel32.dll", SetLastError = true, CharSet = CharSet.Unicode)]
+            public static extern uint GetFirmwareEnvironmentVariableExW(
+                string lpName, string lpGuid, byte[] pBuffer, uint nSize, IntPtr pdwAttributes);
+
+            [DllImport("kernel32.dll")]
+            public static extern IntPtr GetCurrentProcess();
+
+            [DllImport("advapi32.dll", SetLastError = true)]
+            [return: MarshalAs(UnmanagedType.Bool)]
+            public static extern bool OpenProcessToken(IntPtr processHandle, uint desiredAccess, out SafeTokenHandle tokenHandle);
+
+            [DllImport("advapi32.dll", SetLastError = true, CharSet = CharSet.Unicode)]
+            [return: MarshalAs(UnmanagedType.Bool)]
+            public static extern bool LookupPrivilegeValueW(string lpSystemName, string lpName, out LUID lpLuid);
+
+            [DllImport("advapi32.dll", SetLastError = true)]
+            [return: MarshalAs(UnmanagedType.Bool)]
+            public static extern bool AdjustTokenPrivileges(SafeTokenHandle tokenHandle, bool disableAllPrivileges,
+                ref TOKEN_PRIVILEGES newState, uint bufferLength, out TOKEN_PRIVILEGES previousState, out uint returnLength);
+
+            [DllImport("kernel32.dll", SetLastError = true)]
+            [return: MarshalAs(UnmanagedType.Bool)]
+            public static extern bool CloseHandle(IntPtr handle);
+        }
+    }
+
+    /// <summary>
+    /// Result of one firmware read. Certificate flags are only meaningful when the
+    /// corresponding status equals <see cref="UefiSecureBootCertReader.StatusOk"/>.
+    /// </summary>
+    internal sealed class UefiSecureBootCertSnapshot
+    {
+        public string DbStatus { get; set; }
+        public string KekStatus { get; set; }
+
+        public bool DbHasWindowsUefiCa2023 { get; set; }
+        public bool DbHasMicrosoftUefiCa2023 { get; set; }
+        public bool DbHasMicrosoftOptionRomCa2023 { get; set; }
+        public bool DbHasWindowsProductionPca2011 { get; set; }
+        public bool DbHasMicrosoftUefiCa2011 { get; set; }
+
+        public bool KekHasMicrosoftKek2kCa2023 { get; set; }
+        public bool KekHasMicrosoftKekCa2011 { get; set; }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Interop/WifiInfoReader.cs

@@ -0,0 +1,234 @@
+using System;
+using System.Runtime.InteropServices;
+using System.Text;
+using static AutopilotMonitor.Agent.V2.Core.Monitoring.Interop.WlanNativeMethods;
+
+namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Interop
+{
+    /// <summary>
+    /// Current WiFi connection details as read from the native WLAN API.
+    /// </summary>
+    public sealed class WifiConnectionInfo
+    {
+        /// <summary>SSID of the connected network; null when the AP broadcasts an empty SSID.</summary>
+        public string Ssid { get; internal set; }
+
+        /// <summary>
+        /// Signal quality 0–100 (same semantics as the netsh "Signal" percentage). Always set
+        /// on the native WLAN API path; null only when the netsh fallback could not parse it.
+        /// </summary>
+        public int? SignalPercent { get; internal set; }
+
+        /// <summary>Human-readable PHY generation ("802.11ax" …); null for exotic/unknown PHYs.</summary>
+        public string RadioType { get; internal set; }
+
+        /// <summary>Current 802.11 channel number; null when the channel query fails.</summary>
+        public int? Channel { get; internal set; }
+    }
+
+    /// <summary>
+    /// Fail-soft reader over <see cref="WlanNativeMethods"/>: returns the current WiFi
+    /// connection or null — never throws, never blocks on a child process. Machines without
+    /// the WLAN AutoConfig service (VMs, wired-only devices) simply return null.
+    /// </summary>
+    public static class WifiInfoReader
+    {
+        /// <summary>
+        /// Reads the current WiFi connection. When <paramref name="preferredInterfaceId"/> is
+        /// given (the adapter GUID from <c>NetworkInterface.Id</c>), that interface is queried
+        /// first; otherwise — or when it is not connected — the first connected WLAN interface
+        /// wins. Returns null when no interface has an active connection.
+        /// </summary>
+        public static WifiConnectionInfo TryGetCurrentConnection(Guid? preferredInterfaceId = null)
+            => TryGetCurrentConnection(preferredInterfaceId, out _);
+
+        /// <summary>
+        /// Same as <see cref="TryGetCurrentConnection(Guid?)"/> but reports WHY the read
+        /// yielded nothing via <paramref name="diagnostics"/> (native return codes per step).
+        /// The WLAN API can fail in ways that are invisible from the outside (e.g. per-process
+        /// access gating on newer Windows builds) — callers log this at Debug so field issues
+        /// are explainable from the agent log instead of a silent missing event.
+        /// </summary>
+        public static WifiConnectionInfo TryGetCurrentConnection(Guid? preferredInterfaceId, out string diagnostics)
+        {
+            var diag = new StringBuilder();
+            var clientHandle = IntPtr.Zero;
+            try
+            {
+                var rc = WlanOpenHandle(WLAN_CLIENT_VERSION, IntPtr.Zero, out _, out clientHandle);
+                if (rc != ERROR_SUCCESS)
+                {
+                    diagnostics = $"WlanOpenHandle rc={rc}";
+                    return null;
+                }
+
+                var interfaceList = IntPtr.Zero;
+                try
+                {
+                    rc = WlanEnumInterfaces(clientHandle, IntPtr.Zero, out interfaceList);
+                    if (rc != ERROR_SUCCESS)
+                    {
+                        diagnostics = $"WlanEnumInterfaces rc={rc}";
+                        return null;
+                    }
+
+                    var count = (uint)Marshal.ReadInt32(interfaceList);
+                    if (count == 0)
+                    {
+                        diagnostics = "no WLAN interfaces";
+                        return null;
+                    }
+
+                    var infoSize = Marshal.SizeOf(typeof(WLAN_INTERFACE_INFO));
+                    // List header: DWORD dwNumberOfItems + DWORD dwIndex, then the info array.
+                    var firstEntry = new IntPtr(interfaceList.ToInt64() + 8);
+
+                    WifiConnectionInfo fallback = null;
+                    for (var i = 0; i < count; i++)
+                    {
+                        var entryPtr = new IntPtr(firstEntry.ToInt64() + i * infoSize);
+                        var info = (WLAN_INTERFACE_INFO)Marshal.PtrToStructure(entryPtr, typeof(WLAN_INTERFACE_INFO));
+
+                        var connection = QueryCurrentConnection(clientHandle, info.InterfaceGuid, diag);
+                        if (connection == null)
+                            continue;
+
+                        if (preferredInterfaceId.HasValue && info.InterfaceGuid == preferredInterfaceId.Value)
+                        {
+                            diagnostics = null;
+                            return connection;
+                        }
+
+                        if (fallback == null)
+                            fallback = connection;
+                    }
+
+                    diagnostics = fallback == null ? diag.ToString() : null;
+                    return fallback;
+                }
+                finally
+                {
+                    if (interfaceList != IntPtr.Zero)
+                        WlanFreeMemory(interfaceList);
+                }
+            }
+            catch (Exception ex)
+            {
+                diagnostics = $"exception {ex.GetType().Name}: {ex.Message}";
+                return null;
+            }
+            finally
+            {
+                if (clientHandle != IntPtr.Zero)
+                    WlanCloseHandle(clientHandle, IntPtr.Zero);
+            }
+        }
+
+        private static WifiConnectionInfo QueryCurrentConnection(IntPtr clientHandle, Guid interfaceGuid, StringBuilder diag)
+        {
+            var dataPtr = IntPtr.Zero;
+            try
+            {
+                var rc = WlanQueryInterface(clientHandle, ref interfaceGuid,
+                        WLAN_INTF_OPCODE.wlan_intf_opcode_current_connection,
+                        IntPtr.Zero, out _, out dataPtr, IntPtr.Zero);
+                if (rc != ERROR_SUCCESS)
+                {
+                    diag.Append($"[{interfaceGuid:D}] query(current_connection) rc={rc}; ");
+                    return null;
+                }
+
+                var attributes = (WLAN_CONNECTION_ATTRIBUTES)Marshal.PtrToStructure(
+                    dataPtr, typeof(WLAN_CONNECTION_ATTRIBUTES));
+
+                if (attributes.isState != WLAN_INTERFACE_STATE.wlan_interface_state_connected)
+                {
+                    diag.Append($"[{interfaceGuid:D}] state={attributes.isState}; ");
+                    return null;
+                }
+
+                var assoc = attributes.wlanAssociationAttributes;
+                return new WifiConnectionInfo
+                {
+                    Ssid = DecodeSsid(assoc.dot11Ssid.ucSSID, assoc.dot11Ssid.uSSIDLength),
+                    SignalPercent = (int)Math.Min(assoc.wlanSignalQuality, 100),
+                    RadioType = PhyTypeToRadioType(assoc.dot11PhyType),
+                    Channel = QueryChannel(clientHandle, interfaceGuid),
+                };
+            }
+            finally
+            {
+                if (dataPtr != IntPtr.Zero)
+                    WlanFreeMemory(dataPtr);
+            }
+        }
+
+        private static int? QueryChannel(IntPtr clientHandle, Guid interfaceGuid)
+        {
+            var dataPtr = IntPtr.Zero;
+            try
+            {
+                if (WlanQueryInterface(clientHandle, ref interfaceGuid,
+                        WLAN_INTF_OPCODE.wlan_intf_opcode_channel_number,
+                        IntPtr.Zero, out var dataSize, out dataPtr, IntPtr.Zero) != ERROR_SUCCESS)
+                    return null;
+
+                if (dataSize < sizeof(uint) || dataPtr == IntPtr.Zero)
+                    return null;
+
+                return Marshal.ReadInt32(dataPtr);
+            }
+            catch
+            {
+                return null;
+            }
+            finally
+            {
+                if (dataPtr != IntPtr.Zero)
+                    WlanFreeMemory(dataPtr);
+            }
+        }
+
+        /// <summary>
+        /// Decodes a raw DOT11_SSID (UTF-8 by convention) into a string; null for empty SSIDs.
+        /// Internal for direct unit-testing via InternalsVisibleTo.
+        /// </summary>
+        internal static string DecodeSsid(byte[] raw, uint length)
+        {
+            if (raw == null || length == 0)
+                return null;
+
+            var byteCount = (int)Math.Min(length, (uint)raw.Length);
+            try
+            {
+                var ssid = Encoding.UTF8.GetString(raw, 0, byteCount);
+                return string.IsNullOrEmpty(ssid) ? null : ssid;
+            }
+            catch
+            {
+                return null;
+            }
+        }
+
+        /// <summary>
+        /// Maps a DOT11 PHY type to the same strings netsh historically reported as
+        /// "Radio type" — keeps event payloads consistent across the netsh→WLAN-API switch.
+        /// Internal for direct unit-testing via InternalsVisibleTo.
+        /// </summary>
+        internal static string PhyTypeToRadioType(DOT11_PHY_TYPE phyType)
+        {
+            switch (phyType)
+            {
+                case DOT11_PHY_TYPE.dot11_phy_type_ofdm: return "802.11a";
+                case DOT11_PHY_TYPE.dot11_phy_type_hrdsss: return "802.11b";
+                case DOT11_PHY_TYPE.dot11_phy_type_erp: return "802.11g";
+                case DOT11_PHY_TYPE.dot11_phy_type_ht: return "802.11n";
+                case DOT11_PHY_TYPE.dot11_phy_type_vht: return "802.11ac";
+                case DOT11_PHY_TYPE.dot11_phy_type_dmg: return "802.11ad";
+                case DOT11_PHY_TYPE.dot11_phy_type_he: return "802.11ax";
+                case DOT11_PHY_TYPE.dot11_phy_type_eht: return "802.11be";
+                default: return null;
+            }
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Interop/WlanNativeMethods.cs

@@ -0,0 +1,142 @@
+using System;
+using System.Runtime.InteropServices;
+
+namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Interop
+{
+    /// <summary>
+    /// Native WLAN API interop (<c>wlanapi.dll</c>) used to read the current WiFi connection
+    /// (SSID, signal quality, PHY type, channel) without spawning <c>netsh</c>.
+    /// <para>
+    /// The WLAN API is language-neutral — unlike parsing <c>netsh wlan show interfaces</c>
+    /// output, whose labels follow the OS UI language and silently drop fields on
+    /// non-English images. On machines without the WLAN AutoConfig service (VMs, servers,
+    /// wired-only devices) <c>WlanOpenHandle</c>/<c>WlanEnumInterfaces</c> fail with a
+    /// non-zero error code; callers treat that as "no WiFi" (see <see cref="WifiInfoReader"/>).
+    /// </para>
+    /// </summary>
+    internal static class WlanNativeMethods
+    {
+        internal const uint ERROR_SUCCESS = 0;
+
+        /// <summary>Client version 2 = Vista and later (the only relevant range).</summary>
+        internal const uint WLAN_CLIENT_VERSION = 2;
+
+        internal enum WLAN_INTF_OPCODE : uint
+        {
+            wlan_intf_opcode_current_connection = 7,
+            wlan_intf_opcode_channel_number = 8,
+        }
+
+        internal enum WLAN_INTERFACE_STATE
+        {
+            wlan_interface_state_not_ready = 0,
+            wlan_interface_state_connected = 1,
+            wlan_interface_state_ad_hoc_network_formed = 2,
+            wlan_interface_state_disconnecting = 3,
+            wlan_interface_state_disconnected = 4,
+            wlan_interface_state_associating = 5,
+            wlan_interface_state_discovering = 6,
+            wlan_interface_state_authenticating = 7,
+        }
+
+        internal enum DOT11_PHY_TYPE : uint
+        {
+            dot11_phy_type_unknown = 0,
+            dot11_phy_type_fhss = 1,
+            dot11_phy_type_dsss = 2,
+            dot11_phy_type_irbaseband = 3,
+            dot11_phy_type_ofdm = 4,    // 802.11a
+            dot11_phy_type_hrdsss = 5,  // 802.11b
+            dot11_phy_type_erp = 6,     // 802.11g
+            dot11_phy_type_ht = 7,      // 802.11n
+            dot11_phy_type_vht = 8,     // 802.11ac
+            dot11_phy_type_dmg = 9,     // 802.11ad
+            dot11_phy_type_he = 10,     // 802.11ax
+            dot11_phy_type_eht = 11,    // 802.11be
+        }
+
+        [StructLayout(LayoutKind.Sequential, CharSet = CharSet.Unicode)]
+        internal struct WLAN_INTERFACE_INFO
+        {
+            public Guid InterfaceGuid;
+            [MarshalAs(UnmanagedType.ByValTStr, SizeConst = 256)]
+            public string strInterfaceDescription;
+            public WLAN_INTERFACE_STATE isState;
+        }
+
+        [StructLayout(LayoutKind.Sequential)]
+        internal struct DOT11_SSID
+        {
+            public uint uSSIDLength;
+            [MarshalAs(UnmanagedType.ByValArray, SizeConst = 32)]
+            public byte[] ucSSID;
+        }
+
+        [StructLayout(LayoutKind.Sequential)]
+        internal struct WLAN_ASSOCIATION_ATTRIBUTES
+        {
+            public DOT11_SSID dot11Ssid;
+            public int dot11BssType;
+            [MarshalAs(UnmanagedType.ByValArray, SizeConst = 6)]
+            public byte[] dot11Bssid;
+            public DOT11_PHY_TYPE dot11PhyType;
+            public uint uDot11PhyIndex;
+            public uint wlanSignalQuality; // 0..100, same semantics as netsh "Signal"
+            public uint ulRxRate;
+            public uint ulTxRate;
+        }
+
+        [StructLayout(LayoutKind.Sequential)]
+        internal struct WLAN_SECURITY_ATTRIBUTES
+        {
+            [MarshalAs(UnmanagedType.Bool)]
+            public bool bSecurityEnabled;
+            [MarshalAs(UnmanagedType.Bool)]
+            public bool bOneXEnabled;
+            public int dot11AuthAlgorithm;
+            public int dot11CipherAlgorithm;
+        }
+
+        [StructLayout(LayoutKind.Sequential, CharSet = CharSet.Unicode)]
+        internal struct WLAN_CONNECTION_ATTRIBUTES
+        {
+            public WLAN_INTERFACE_STATE isState;
+            public int wlanConnectionMode;
+            [MarshalAs(UnmanagedType.ByValTStr, SizeConst = 256)]
+            public string strProfileName;
+            public WLAN_ASSOCIATION_ATTRIBUTES wlanAssociationAttributes;
+            public WLAN_SECURITY_ATTRIBUTES wlanSecurityAttributes;
+        }
+
+        [DllImport("wlanapi.dll")]
+        internal static extern uint WlanOpenHandle(
+            uint dwClientVersion,
+            IntPtr pReserved,
+            out uint pdwNegotiatedVersion,
+            out IntPtr phClientHandle);
+
+        [DllImport("wlanapi.dll")]
+        internal static extern uint WlanCloseHandle(
+            IntPtr hClientHandle,
+            IntPtr pReserved);
+
+        [DllImport("wlanapi.dll")]
+        internal static extern uint WlanEnumInterfaces(
+            IntPtr hClientHandle,
+            IntPtr pReserved,
+            out IntPtr ppInterfaceList);
+
+        [DllImport("wlanapi.dll")]
+        internal static extern uint WlanQueryInterface(
+            IntPtr hClientHandle,
+            [In] ref Guid pInterfaceGuid,
+            WLAN_INTF_OPCODE OpCode,
+            IntPtr pReserved,
+            out uint pdwDataSize,
+            out IntPtr ppData,
+            IntPtr pWlanOpcodeValueType);
+
+        [DllImport("wlanapi.dll")]
+        internal static extern void WlanFreeMemory(IntPtr pMemory);
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Runtime/CleanupService.cs

@@ -31,84 +31,18 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Runtime
             {
                 _logger.Info($"Executing FULL SELF-DESTRUCT (Scheduled Task + Files{(_configuration.RebootOnComplete ? " + Reboot" : "")})");
 
-                var currentProcessId = Process.GetCurrentProcess().Id;
+                var currentProcess = Process.GetCurrentProcess();
                 var agentBasePath = Path.GetFullPath(Path.Combine(
                     Environment.GetFolderPath(Environment.SpecialFolder.CommonApplicationData),
                     "AutopilotMonitor"
                 ));
 
-                var logDir = Path.GetFullPath(Path.Combine(agentBasePath, "Logs"));
-                var keepLogs = _configuration.KeepLogFile;
-
-                // Create a self-deleting PowerShell script
-                var cleanupScript = $@"
-$scriptPath = $MyInvocation.MyCommand.Path
-
-# Wait for agent process to exit
-Start-Sleep -Seconds 2
-Wait-Process -Id {currentProcessId} -ErrorAction SilentlyContinue -Timeout 30
-Start-Sleep -Seconds 1
-
-# Remove Scheduled Task — verify removal BEFORE deleting files (LIFE-F6). An orphan task firing
-# against a deleted exe spams Task Scheduler errors every boot forever and, once the files (incl.
-# the enrollment-complete marker) are gone, has no cleanup-retry path. So confirm the task is gone
-# first; if it cannot be removed, SKIP the file deletion and leave everything intact for a clean
-# cleanup retry on the next boot (the marker survives, so bootstrap re-runs cleanup).
-$taskName = '{_configuration.ScheduledTaskName}'
-$taskGone = $false
-for ($i = 1; $i -le 5; $i++) {{
-    try {{ Stop-ScheduledTask -TaskName $taskName -ErrorAction SilentlyContinue }} catch {{ }}
-    try {{ Unregister-ScheduledTask -TaskName $taskName -Confirm:$false -ErrorAction SilentlyContinue }} catch {{ }}
-    $still = $null
-    try {{ $still = Get-ScheduledTask -TaskName $taskName -ErrorAction SilentlyContinue }} catch {{ }}
-    if (-not $still) {{ $taskGone = $true; break }}
-    Start-Sleep -Seconds 1
-}}
-if (-not $taskGone) {{
-    # Fallback: schtasks.exe /Delete does not depend on the ScheduledTasks PowerShell module.
-    try {{ & schtasks.exe /Delete /TN $taskName /F 2>$null | Out-Null }} catch {{ }}
-    try {{ $taskGone = -not (Get-ScheduledTask -TaskName $taskName -ErrorAction SilentlyContinue) }} catch {{ }}
-}}
-
-{(keepLogs ? $@"
-if ($taskGone) {{
-    # Delete everything except Logs directory
-    Get-ChildItem -Path '{agentBasePath}' -Exclude 'Logs' | ForEach-Object {{
-        $dest = $_.FullName + '.del'
-        try {{ Rename-Item -Path $_.FullName -NewName $dest -Force -ErrorAction SilentlyContinue }} catch {{ }}
-        Remove-Item -Path $dest -Recurse -Force -ErrorAction SilentlyContinue
-    }}
-}}
-" : $@"
-if ($taskGone) {{
-    # Rename folder then delete. Retry a few times to let the OS release handles.
-    $renamedPath = '{agentBasePath}.del'
-    $renamed = $false
-    for ($i = 1; $i -le 10; $i++) {{
-        try {{
-            Rename-Item -Path '{agentBasePath}' -NewName $renamedPath -Force -ErrorAction Stop
-            $renamed = $true
-            break
-        }} catch {{
-            Start-Sleep -Seconds 2
-        }}
-    }}
-    if ($renamed) {{
-        Remove-Item -Path $renamedPath -Recurse -Force -ErrorAction SilentlyContinue
-    }} else {{
-        Remove-Item -Path '{agentBasePath}' -Recurse -Force -ErrorAction SilentlyContinue
-    }}
-}}
-")}
-{(_configuration.RebootOnComplete ? @"
-# shutdown.exe (NOT Restart-Computer): Restart-Computer has no -Comment parameter and -Delay is
-# only honoured with -Wait, so the previous invocation failed parameter binding and the device
-# silently never rebooted. shutdown.exe /r /t 10 mirrors the standalone reboot path and reboots
-# after a 10 s delay (lets this script finish + the agent exit). Review LIFE-F2.
-shutdown.exe /r /t 10 /c 'Autopilot enrollment completed - Autopilot Monitor is rebooting'
-" : "")}
-Remove-Item -Path $scriptPath -Force -ErrorAction SilentlyContinue
-";
+                var cleanupScript = BuildCleanupScript(
+                    agentProcessName: currentProcess.ProcessName,
+                    agentBasePath: agentBasePath,
+                    keepLogs: _configuration.KeepLogFile,
+                    scheduledTaskName: _configuration.ScheduledTaskName,
+                    rebootOnComplete: _configuration.RebootOnComplete);
 
                 // Write cleanup script to temp location (outside of agent folder)
                 var tempScriptPath = Path.Combine(Path.GetTempPath(), $"AutopilotMonitor-Cleanup-{Guid.NewGuid()}.ps1");
@@ -143,5 +77,171 @@ Remove-Item -Path $scriptPath -Force -ErrorAction SilentlyContinue
             }
         }
 
+        /// <summary>
+        /// Builds the self-deleting cleanup PowerShell script. Extracted (internal static, pure)
+        /// so tests can pin the hardened invariants without launching processes.
+        /// <para>
+        /// LIFE-F7 hardening (incident 2026-07-22 — exe + loaded DLLs orphaned forever):
+        /// </para>
+        /// <list type="number">
+        ///   <item><b>Single-flight lock</b> — the enrollment-complete marker is written BEFORE
+        ///     cleanup launches, so any agent start during an in-flight cleanup spawns a SECOND
+        ///     cleanup script. Two unsynchronized scripts interleave their rename/delete phases
+        ///     and leave partial trees behind. A CreateNew lock file in the SYSTEM temp dir
+        ///     serializes them; a stale lock (&gt;10 min) is taken over.</item>
+        ///   <item><b>Wait by process NAME, not launcher PID</b> — marker-retry instances,
+        ///     self-update restarts and manual runs all load the same images but have PIDs the
+        ///     old <c>Wait-Process -Id</c> never saw (and an already-freed PID can be reused by
+        ///     an unrelated boot-time process). After the deadline any straggler is force-killed:
+        ///     its images are about to be deleted anyway.</item>
+        ///   <item><b>Probe-rename BEFORE task removal, never delete the original path</b> — the
+        ///     rename is the atomic lock probe. If it fails, something still holds the tree: abort
+        ///     with task + files + marker intact so the next boot retries (file-side symmetry to
+        ///     the LIFE-F6 task-side rule). If the task cannot be removed afterwards, rename BACK
+        ///     and abort for the same reason. Only a fully renamed tree with the task gone is
+        ///     deleted — the old <c>Remove-Item</c>-on-original fallback deleted marker + state
+        ///     around locked binaries AFTER the task was gone, converting a transient lock into a
+        ///     permanently orphaned exe.</item>
+        /// </list>
+        /// </summary>
+        /// <remarks>
+        /// The timing parameters exist ONLY so integration tests can replay the incident
+        /// scenarios (locked tree, straggler process) in seconds instead of minutes —
+        /// production call sites always use the defaults.
+        /// </remarks>
+        internal static string BuildCleanupScript(
+            string agentProcessName,
+            string agentBasePath,
+            bool keepLogs,
+            string scheduledTaskName,
+            bool rebootOnComplete,
+            int initialDelaySeconds = 2,
+            int processWaitSeconds = 60,
+            int renameRetries = 10,
+            int renameRetryDelaySeconds = 2)
+        {
+            return $@"
+$scriptPath = $MyInvocation.MyCommand.Path
+
+# Single-flight lock (LIFE-F7 #1): serialize concurrent cleanup scripts. CreateNew is
+# atomic; the loser backs off and lets the winner own the deletion.
+$lockPath = Join-Path ([System.IO.Path]::GetTempPath()) 'AutopilotMonitor-Cleanup.lock'
+$lockStream = $null
+try {{
+    if (Test-Path $lockPath) {{
+        $lockAge = (Get-Date) - (Get-Item $lockPath -ErrorAction Stop).LastWriteTime
+        if ($lockAge.TotalMinutes -gt 10) {{ Remove-Item -Path $lockPath -Force -ErrorAction SilentlyContinue }}
+    }}
+    $lockStream = [System.IO.File]::Open($lockPath, [System.IO.FileMode]::CreateNew, [System.IO.FileAccess]::Write, [System.IO.FileShare]::None)
+}} catch {{
+    Remove-Item -Path $scriptPath -Force -ErrorAction SilentlyContinue
+    exit 0
+}}
+
+try {{
+    # Wait for EVERY agent process to exit, by NAME (LIFE-F7 #2) — covers marker-retry
+    # instances, self-update restarts and manual runs, and is immune to PID reuse.
+    Start-Sleep -Seconds {initialDelaySeconds}
+    $deadline = (Get-Date).AddSeconds({processWaitSeconds})
+    while ((Get-Date) -lt $deadline) {{
+        if (-not (Get-Process -Name '{agentProcessName}' -ErrorAction SilentlyContinue)) {{ break }}
+        Start-Sleep -Seconds 2
+    }}
+    # Backstop: force-kill stragglers — their images are about to be deleted anyway.
+    Get-Process -Name '{agentProcessName}' -ErrorAction SilentlyContinue | Stop-Process -Force -ErrorAction SilentlyContinue
+    Start-Sleep -Seconds 1
+
+{(keepLogs ? $@"
+    # Probe-rename all children except Logs (LIFE-F7 #3). Any failure ⇒ rename back and
+    # abort with the Scheduled Task intact so the next boot retries cleanly.
+    $renamed = @()
+    $probeOk = $true
+    foreach ($item in @(Get-ChildItem -Path '{agentBasePath}' -Exclude 'Logs' -ErrorAction SilentlyContinue)) {{
+        $dest = $item.FullName + '.del-' + [Guid]::NewGuid().ToString('N')
+        $itemOk = $false
+        for ($i = 1; $i -le {renameRetries}; $i++) {{
+            try {{
+                Rename-Item -Path $item.FullName -NewName $dest -Force -ErrorAction Stop
+                $itemOk = $true
+                break
+            }} catch {{
+                Start-Sleep -Seconds {renameRetryDelaySeconds}
+            }}
+        }}
+        if ($itemOk) {{ $renamed += @{{ Original = $item.FullName; Renamed = $dest }} }}
+        else {{ $probeOk = $false; break }}
+    }}
+" : $@"
+    # Probe-rename the whole tree (LIFE-F7 #3). Failure ⇒ abort with task + files + marker
+    # intact so the next boot retries cleanly. GUID suffix avoids collisions with leftovers
+    # of earlier attempts.
+    $renamedPath = '{agentBasePath}.del-' + [Guid]::NewGuid().ToString('N')
+    $probeOk = $false
+    for ($i = 1; $i -le {renameRetries}; $i++) {{
+        try {{
+            Rename-Item -Path '{agentBasePath}' -NewName $renamedPath -Force -ErrorAction Stop
+            $probeOk = $true
+            break
+        }} catch {{
+            Start-Sleep -Seconds {renameRetryDelaySeconds}
+        }}
+    }}
+    $renamed = @(@{{ Original = '{agentBasePath}'; Renamed = $renamedPath }})
+")}
+    if ($probeOk) {{
+        # Remove Scheduled Task — verify removal BEFORE deleting files (LIFE-F6). An orphan
+        # task firing against a deleted exe spams Task Scheduler errors every boot forever
+        # and, once the files (incl. the enrollment-complete marker) are gone, has no
+        # cleanup-retry path.
+        $taskName = '{scheduledTaskName}'
+        $taskGone = $false
+        for ($i = 1; $i -le 5; $i++) {{
+            try {{ Stop-ScheduledTask -TaskName $taskName -ErrorAction SilentlyContinue }} catch {{ }}
+            try {{ Unregister-ScheduledTask -TaskName $taskName -Confirm:$false -ErrorAction SilentlyContinue }} catch {{ }}
+            $still = $null
+            try {{ $still = Get-ScheduledTask -TaskName $taskName -ErrorAction SilentlyContinue }} catch {{ }}
+            if (-not $still) {{ $taskGone = $true; break }}
+            Start-Sleep -Seconds 1
+        }}
+        if (-not $taskGone) {{
+            # Fallback: schtasks.exe /Delete does not depend on the ScheduledTasks PowerShell module.
+            try {{ & schtasks.exe /Delete /TN $taskName /F 2>$null | Out-Null }} catch {{ }}
+            try {{ $taskGone = -not (Get-ScheduledTask -TaskName $taskName -ErrorAction SilentlyContinue) }} catch {{ }}
+        }}
+
+        if ($taskGone) {{
+            # Task gone + tree renamed ⇒ safe to delete. Never touches the original path.
+            foreach ($entry in $renamed) {{
+                Remove-Item -Path $entry.Renamed -Recurse -Force -ErrorAction SilentlyContinue
+            }}
+        }} else {{
+            # Task survived ⇒ rename back and leave everything for the next-boot retry
+            # (the marker survives, so bootstrap re-runs cleanup).
+            foreach ($entry in $renamed) {{
+                try {{ Rename-Item -Path $entry.Renamed -NewName $entry.Original -Force -ErrorAction SilentlyContinue }} catch {{ }}
+            }}
+        }}
+    }} else {{
+        # Probe failed ⇒ something still holds the tree. Rename back whatever succeeded and
+        # abort WITHOUT deleting anything — task + marker stay, next boot retries.
+        foreach ($entry in $renamed) {{
+            try {{ Rename-Item -Path $entry.Renamed -NewName $entry.Original -Force -ErrorAction SilentlyContinue }} catch {{ }}
+        }}
+    }}
+{(rebootOnComplete ? @"
+    # shutdown.exe (NOT Restart-Computer): Restart-Computer has no -Comment parameter and -Delay is
+    # only honoured with -Wait, so the previous invocation failed parameter binding and the device
+    # silently never rebooted. shutdown.exe /r /t 10 mirrors the standalone reboot path and reboots
+    # after a 10 s delay (lets this script finish + the agent exit). Review LIFE-F2.
+    shutdown.exe /r /t 10 /c 'Autopilot enrollment completed - Autopilot Monitor is rebooting'
+" : "")}
+}} finally {{
+    if ($lockStream) {{ $lockStream.Dispose() }}
+    Remove-Item -Path $lockPath -Force -ErrorAction SilentlyContinue
+    Remove-Item -Path $scriptPath -Force -ErrorAction SilentlyContinue
+}}
+";
+        }
+
     }
 }

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Runtime/DiagnosticsPackageService.cs

@@ -218,15 +218,18 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Runtime
         /// This method is non-fatal: all exceptions are caught and logged.
         /// </summary>
         /// <param name="enrollmentSucceeded">
-        /// True for a successful enrollment (affects OnFailure mode check and sessioninfo.txt content).
-        /// Pass true for WhiteGlove pre-provisioning (it succeeded up to this point).
+        /// True for a successful enrollment, false for a failed one (drives the OnFailure mode
+        /// check and sessioninfo.txt content). Pass true for WhiteGlove pre-provisioning (it
+        /// succeeded up to this point). Pass <b>null</b> when the session has no outcome yet
+        /// (on-demand server-requested collection mid-enrollment): the OnFailure gate does not
+        /// apply — there is no success to skip on — and sessioninfo.txt records "In Progress".
         /// </param>
         /// <param name="fileNameSuffix">
         /// Optional suffix inserted before the .zip extension.
         /// Example: "preprov" → AgentDiagnostics-{sessionId}-{timestamp}-preprov.zip
         /// Null (default) → AgentDiagnostics-{sessionId}-{timestamp}.zip
         /// </param>
-        public virtual async Task<DiagnosticsUploadResult> CreateAndUploadAsync(bool enrollmentSucceeded, string fileNameSuffix = null)
+        public virtual async Task<DiagnosticsUploadResult> CreateAndUploadAsync(bool? enrollmentSucceeded, string fileNameSuffix = null)
         {
             try
             {
@@ -244,13 +247,15 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Runtime
                     return null;
                 }
 
-                if (string.Equals(mode, "OnFailure", StringComparison.OrdinalIgnoreCase) && enrollmentSucceeded)
+                // Null outcome (on-demand mid-session) passes through: the OnFailure gate only
+                // skips a KNOWN success — an in-flight session has nothing to skip on.
+                if (string.Equals(mode, "OnFailure", StringComparison.OrdinalIgnoreCase) && enrollmentSucceeded == true)
                 {
                     _logger.Info("Diagnostics upload skipped: enrollment succeeded and mode=OnFailure");
                     return null;
                 }
 
-                _logger.Info($"Creating diagnostics package (mode={mode}, enrollmentSucceeded={enrollmentSucceeded}{(fileNameSuffix != null ? $", suffix={fileNameSuffix}" : "")})...");
+                _logger.Info($"Creating diagnostics package (mode={mode}, enrollmentSucceeded={(enrollmentSucceeded.HasValue ? enrollmentSucceeded.ToString() : "n/a")}{(fileNameSuffix != null ? $", suffix={fileNameSuffix}" : "")})...");
 
                 // Build ZIP in memory
                 var timestamp = DateTime.UtcNow.ToString("yyyyMMddHHmmss");
@@ -343,7 +348,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Runtime
 
         // Builds the diagnostics ZIP body in-memory. Extracted from CreateAndUploadAsync so
         // tests can assert archive contents without going through the upload path.
-        internal virtual byte[] BuildArchiveBytes(bool enrollmentSucceeded)
+        internal virtual byte[] BuildArchiveBytes(bool? enrollmentSucceeded)
         {
             var tracker = new BudgetTracker(Budget);
             using (var ms = new MemoryStream())
@@ -414,14 +419,14 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Runtime
             }
         }
 
-        private void AddSessionInfo(ZipArchive archive, bool enrollmentSucceeded)
+        private void AddSessionInfo(ZipArchive archive, bool? enrollmentSucceeded)
         {
             var sb = new StringBuilder();
             sb.AppendLine($"Session ID: {_configuration.SessionId}");
             sb.AppendLine($"Tenant ID: {_configuration.TenantId}");
             sb.AppendLine($"Device Name: {Environment.MachineName}");
             sb.AppendLine($"Timestamp: {DateTime.UtcNow:O}");
-            sb.AppendLine($"Enrollment Result: {(enrollmentSucceeded ? "Succeeded" : "Failed")}");
+            sb.AppendLine($"Enrollment Result: {(enrollmentSucceeded == null ? "In Progress" : enrollmentSucceeded.Value ? "Succeeded" : "Failed")}");
 
             // Hardware info via existing DeviceInfoProvider (WMI)
             sb.AppendLine($"Manufacturer: {DeviceInfoProvider.GetManufacturer()}");

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/Analyzers/LocalAdminAnalyzer.cs

@@ -3,6 +3,7 @@ using System.Collections.Generic;
 using System.IO;
 using System.Linq;
 using System.Management;
+using System.Text.RegularExpressions;
 using AutopilotMonitor.Agent.V2.Core.Logging;
 using AutopilotMonitor.Agent.V2.Core.Monitoring.Interop;
 using AutopilotMonitor.Agent.V2.Core.Orchestration;
@@ -28,6 +29,9 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Analyzers
     ///
     /// Emits a single "local_admin_analysis" event at startup and at shutdown,
     /// enabling delta detection between pre- and post-enrollment state.
+    ///
+    /// Tenant-supplied allowed accounts may contain glob wildcards (e.g. "adm-*");
+    /// see <see cref="MatchesAllowedEntry"/>.
     /// </summary>
     public class LocalAdminAnalyzer : IAgentAnalyzer
     {
@@ -246,6 +250,43 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Analyzers
             }
         }
 
+        // -----------------------------------------------------------------------
+        // Allowed-list matching
+        // -----------------------------------------------------------------------
+
+        /// <summary>
+        /// Matches an account or profile-folder name against one allowed-list entry.
+        /// Entries containing <c>*</c> or <c>?</c> are glob patterns (same semantics as the
+        /// hardware whitelist: <c>*</c> = any run, <c>?</c> = one char, case-insensitive);
+        /// all other entries match exactly. No ambiguity with literal names — <c>*</c> and
+        /// <c>?</c> are invalid characters in Windows account names.
+        /// Internal for direct unit-testing via InternalsVisibleTo.
+        /// </summary>
+        internal static bool MatchesAllowedEntry(string name, string entry)
+        {
+            if (entry.IndexOf('*') < 0 && entry.IndexOf('?') < 0)
+                return string.Equals(entry, name, StringComparison.OrdinalIgnoreCase);
+
+            var regexPattern = "^" + Regex.Escape(entry)
+                .Replace("\\*", ".*")
+                .Replace("\\?", ".") + "$";
+
+            try
+            {
+                // Timeout guards against pathological patterns (ReDoS)
+                return Regex.IsMatch(name, regexPattern, RegexOptions.IgnoreCase, TimeSpan.FromMilliseconds(100));
+            }
+            catch (RegexMatchTimeoutException)
+            {
+                return false;
+            }
+        }
+
+        private static bool IsAllowed(string name, List<string> allowedAccounts)
+        {
+            return allowedAccounts.Any(a => MatchesAllowedEntry(name, a));
+        }
+
         // -----------------------------------------------------------------------
         // Individual checks
         // -----------------------------------------------------------------------
@@ -308,8 +349,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Analyzers
                         if (disabled)
                             continue;
 
-                        if (!allowedAccounts.Any(a =>
-                            string.Equals(a, name, StringComparison.OrdinalIgnoreCase)))
+                        if (!IsAllowed(name, allowedAccounts))
                         {
                             unexpected.Add(name);
                             _logger.Debug($"{Name}: Unexpected local account: {name}");
@@ -349,8 +389,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Analyzers
 
                     allFound.Add(folderName);
 
-                    if (!allowedAccounts.Any(a =>
-                        string.Equals(a, folderName, StringComparison.OrdinalIgnoreCase)))
+                    if (!IsAllowed(folderName, allowedAccounts))
                     {
                         unexpected.Add(folderName);
                         _logger.Debug($"{Name}: Unexpected profile folder: {folderName}");

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/DeviceInfo/DeviceInfoCollector.NetworkAndSecurity.cs

@@ -8,6 +8,7 @@ using System.Text.Json;
 using System.Threading.Tasks;
 using AutopilotMonitor.Agent.V2.Core.Logging;
 using AutopilotMonitor.Agent.V2.Core.Monitoring.Enrollment.SystemSignals;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Interop;
 using AutopilotMonitor.Agent.V2.Core.Orchestration;
 using AutopilotMonitor.Agent.V2.Core.Security;
 using AutopilotMonitor.DecisionCore.Engine;
@@ -493,7 +494,16 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.DeviceInfo
                     }
                 }
 
-                EmitDeviceInfoEvent(Constants.EventTypes.SecureBootStatus, $"SecureBoot: {data["uefiSecureBootEnabled"]}, CA2023: {data["uefiCA2023Status"]}", data);
+                // Direct firmware evidence (UEFI db/KEK variables) — authoritative for the
+                // CA-2023 rollout state. The Servicing key above only mirrors whether the
+                // Windows Update rollout ran; it lags behind when the certificate reached
+                // the firmware another way (OEM factory image, WinCS, manual deployment).
+                var firmware = UefiSecureBootCertReader.Read();
+                AppendFirmwareCertFields(data, firmware);
+
+                EmitDeviceInfoEvent(Constants.EventTypes.SecureBootStatus,
+                    $"SecureBoot: {data["uefiSecureBootEnabled"]}, CA2023: {data["uefiCA2023Status"]}, firmware: {DescribeFirmwareVerdict(firmware)}",
+                    data);
             }
             catch (Exception ex)
             {
@@ -501,6 +511,50 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.DeviceInfo
             }
         }
 
+        /// <summary>
+        /// Maps a <see cref="UefiSecureBootCertSnapshot"/> onto the <c>secureboot_status</c>
+        /// payload. Certificate booleans are only emitted when the respective variable read
+        /// succeeded — an absent boolean means "firmware state unknown", never "missing".
+        /// </summary>
+        internal static void AppendFirmwareCertFields(Dictionary<string, object> data, UefiSecureBootCertSnapshot firmware)
+        {
+            if (firmware == null) return;
+
+            data["uefiFirmwareReadStatus"] = firmware.DbStatus != UefiSecureBootCertReader.StatusOk
+                ? firmware.DbStatus
+                : firmware.KekStatus;
+
+            if (firmware.DbStatus == UefiSecureBootCertReader.StatusOk)
+            {
+                data["uefiDbHasWindowsUefiCa2023"] = firmware.DbHasWindowsUefiCa2023;
+                data["uefiDbHasMicrosoftUefiCa2023"] = firmware.DbHasMicrosoftUefiCa2023;
+                data["uefiDbHasMicrosoftOptionRomCa2023"] = firmware.DbHasMicrosoftOptionRomCa2023;
+                data["uefiDbHasWindowsProductionPca2011"] = firmware.DbHasWindowsProductionPca2011;
+                data["uefiDbHasMicrosoftUefiCa2011"] = firmware.DbHasMicrosoftUefiCa2011;
+
+                // One-sided marker consumed by ANALYZE-SEC-001's not_exists precondition.
+                // The engine's not_exists passes only while the field is absent/empty, so the
+                // marker must be OMITTED (never emitted as false) unless the firmware db
+                // positively confirms the 2023 certificate — old agents and unconfirmed
+                // devices then keep evaluating the rule.
+                if (firmware.DbHasWindowsUefiCa2023)
+                    data["uefiCa2023FirmwareConfirmed"] = true;
+            }
+
+            if (firmware.KekStatus == UefiSecureBootCertReader.StatusOk)
+            {
+                data["uefiKekHasMicrosoftKek2kCa2023"] = firmware.KekHasMicrosoftKek2kCa2023;
+                data["uefiKekHasMicrosoftKekCa2011"] = firmware.KekHasMicrosoftKekCa2011;
+            }
+        }
+
+        internal static string DescribeFirmwareVerdict(UefiSecureBootCertSnapshot firmware)
+        {
+            if (firmware == null) return "unavailable";
+            if (firmware.DbStatus != UefiSecureBootCertReader.StatusOk) return firmware.DbStatus ?? "unavailable";
+            return firmware.DbHasWindowsUefiCa2023 ? "CA2023 confirmed" : "CA2023 missing";
+        }
+
         private void CollectBitLockerStatus()
         {
             try
@@ -652,10 +706,27 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.DeviceInfo
         /// the desktop via "Continue anyway".
         /// </para>
         /// </summary>
+        // Serializes the ESP-config read+emit across ALL callers (CollectAll on the startup
+        // ThreadPool task, CollectAtEnrollmentStart and RefreshEspConfiguration on their own
+        // Task.Run) — without it, two concurrent collects can interleave read-before-emit and
+        // the LATER emission can carry the OLDER (smaller) registry snapshot. The backend keeps
+        // the latest list-bearing emission as positive blocking evidence, so an out-of-order
+        // emission would silently shrink it (Codex review). Inside the lock each collect is
+        // read→emit atomic: a later emission always carries an equal-or-newer snapshot.
+        private readonly object _espConfigCollectLock = new object();
+
         // Internal (not private) as a test seam: unlike CollectAll/CollectAtEnrollmentStart this
         // method touches no live system state once both probes are overridden, so tests can
         // drive the esp_config_detected event surface in isolation (InternalsVisibleTo).
         internal (bool? skipUserStatusPage, bool? skipDeviceStatusPage) CollectEspConfiguration()
+        {
+            lock (_espConfigCollectLock)
+            {
+                return CollectEspConfigurationLocked();
+            }
+        }
+
+        private (bool? skipUserStatusPage, bool? skipDeviceStatusPage) CollectEspConfigurationLocked()
         {
             bool? skipUser = null;
             bool? skipDevice = null;
@@ -744,7 +815,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.DeviceInfo
         /// Collects active network interface details (name, type, link speed, MAC) using
         /// System.Net.NetworkInformation — instant, no process spawn.
         /// If the active interface is WiFi, fires off a separate async task to collect
-        /// WiFi signal info via netsh (fire-and-forget, never blocks).
+        /// WiFi signal info via the native WLAN API (fire-and-forget, never blocks).
         /// </summary>
         private void CollectActiveNetworkInterfaceInfo()
         {
@@ -787,7 +858,8 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.DeviceInfo
                 // Fire-and-forget WiFi signal collection — separate event, never blocks
                 if (isWifi)
                 {
-                    Task.Run(() => CollectWiFiSignalInfo());
+                    Guid? nicGuid = Guid.TryParse(activeNic.Id, out var parsedGuid) ? parsedGuid : (Guid?)null;
+                    Task.Run(() => CollectWiFiSignalInfo(nicGuid));
                 }
             }
             catch (Exception ex)
@@ -828,78 +900,41 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.DeviceInfo
         }
 
         /// <summary>
-        /// Collects WiFi signal info via netsh wlan show interfaces and emits a separate
-        /// wifi_signal_info event. Designed to run as fire-and-forget via Task.Run —
-        /// never blocks other collection. VMs without WiFi service simply get no event.
+        /// Collects WiFi signal info via the native WLAN API (<see cref="WifiInfoReader"/>,
+        /// language-neutral, no process spawn) and emits a separate wifi_signal_info event.
+        /// Designed to run as fire-and-forget via Task.Run — never blocks other collection.
+        /// VMs without WiFi service simply get no event.
         /// </summary>
-        private void CollectWiFiSignalInfo()
+        private void CollectWiFiSignalInfo(Guid? interfaceGuid)
         {
             try
             {
-                var psi = new ProcessStartInfo
+                var wifi = WifiInfoReader.TryGetCurrentConnection(interfaceGuid, out var wifiDiag);
+                if (wifi == null)
                 {
-                    FileName = SystemPaths.Netsh,
-                    Arguments = "wlan show interfaces",
-                    UseShellExecute = false,
-                    RedirectStandardOutput = true,
-                    RedirectStandardError = true,
-                    CreateNoWindow = true
-                };
-
-                string output;
-                using (var process = Process.Start(psi))
-                {
-                    output = process.StandardOutput.ReadToEnd();
-                    process.WaitForExit(5000);
+                    _logger.Debug($"EnrollmentTracker: native WLAN API returned no WiFi info ({wifiDiag ?? "no connected WLAN interface"}) — trying netsh fallback");
+                    wifi = NetshWifiFallback.TryRead();
+                    if (wifi == null)
+                        return;
                 }
 
-                if (string.IsNullOrEmpty(output))
-                    return;
-
                 var data = new Dictionary<string, object>();
+                if (wifi.Ssid != null)
+                    data["wifiSsid"] = wifi.Ssid;
+                if (wifi.SignalPercent.HasValue)
+                    data["wifiSignalPercent"] = wifi.SignalPercent.Value;
+                if (wifi.RadioType != null)
+                    data["wifiRadioType"] = wifi.RadioType;
+                if (wifi.Channel.HasValue)
+                    data["wifiChannel"] = wifi.Channel.Value;
 
-                foreach (var line in output.Split(new[] { '\r', '\n' }, StringSplitOptions.RemoveEmptyEntries))
-                {
-                    var trimmed = line.Trim();
-                    var colonIndex = trimmed.IndexOf(':');
-                    if (colonIndex < 0) continue;
+                var message = wifi.Ssid != null ? $"WiFi: {wifi.Ssid}" : "WiFi signal info";
+                if (wifi.SignalPercent.HasValue)
+                    message += $", Signal: {wifi.SignalPercent.Value}%";
+                if (wifi.RadioType != null)
+                    message += $" ({wifi.RadioType})";
 
-                    var key = trimmed.Substring(0, colonIndex).Trim();
-                    var value = trimmed.Substring(colonIndex + 1).Trim();
-
-                    if (key.Equals("SSID", StringComparison.OrdinalIgnoreCase) &&
-                        !key.Equals("BSSID", StringComparison.OrdinalIgnoreCase))
-                    {
-                        data["wifiSsid"] = value;
-                    }
-                    else if (key.Equals("Signal", StringComparison.OrdinalIgnoreCase))
-                    {
-                        if (int.TryParse(value.TrimEnd('%'), out var signal))
-                            data["wifiSignalPercent"] = signal;
-                    }
-                    else if (key.Equals("Radio type", StringComparison.OrdinalIgnoreCase))
-                    {
-                        data["wifiRadioType"] = value;
-                    }
-                    else if (key.Equals("Channel", StringComparison.OrdinalIgnoreCase))
-                    {
-                        if (int.TryParse(value, out var channel))
-                            data["wifiChannel"] = channel;
-                    }
-                }
-
-                if (data.Count > 0)
-                {
-                    var message = data.ContainsKey("wifiSsid")
-                        ? $"WiFi: {data["wifiSsid"]}"
-                        : "WiFi signal info";
-                    if (data.ContainsKey("wifiSignalPercent"))
-                        message += $", Signal: {data["wifiSignalPercent"]}%";
-                    if (data.ContainsKey("wifiRadioType"))
-                        message += $" ({data["wifiRadioType"]})";
-
-                    EmitDeviceInfoEvent(Constants.EventTypes.WifiSignalInfo, message, data);
-                }
+                EmitDeviceInfoEvent(Constants.EventTypes.WifiSignalInfo, message, data);
             }
             catch (Exception ex)
             {

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/DeviceInfo/DeviceInfoCollector.cs

@@ -114,6 +114,23 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.DeviceInfo
             CollectTpmStatus();
         }
 
+        /// <summary>
+        /// Re-reads the ESP configuration (skip flags + ESPTrackingInfo blocking lists) and
+        /// re-emits <c>esp_config_detected</c> when the payload changed. Audit Q2: the earlier
+        /// emissions (agent start, DeviceSetup detection) fire before the registry lists are
+        /// complete — the ESP writes one timestamped subkey per CSP status write, so the
+        /// device-scope list grows progressively and the user-scope <c>S-&lt;SID&gt;</c> lists
+        /// appear only after sign-in. Called by <see cref="Orchestration.DeviceInfoHost"/> as
+        /// phase-driven one-shots (apps sub-phase opened, AccountSetup detected) — never on a
+        /// timer. The StartupEventGate keeps an unchanged payload silent, so a re-collect that
+        /// found nothing new emits nothing.
+        /// </summary>
+        public void RefreshEspConfiguration(string trigger)
+        {
+            _logger.Info($"EnrollmentTracker: re-collecting ESP configuration (trigger={trigger})");
+            CollectEspConfiguration();
+        }
+
         /// <summary>
         /// Re-collects device info that may change during enrollment (e.g. BitLocker enabled via policy).
         /// Called at enrollment complete / FinalizingSetup transition to capture final state.

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/Gather/Collectors/LogParserCollector.cs

@@ -25,14 +25,21 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
         {
             var filePath = rule.Target;
             if (string.IsNullOrEmpty(filePath))
+            {
+                context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageLogParser, "empty target — nothing to parse");
                 return null;
+            }
 
             // Expand custom tokens (%LOGGED_ON_USER_PROFILE%) and standard environment variables
             var userProfilePath = UserProfileResolver.ContainsUserProfileToken(filePath)
                 ? UserProfileResolver.GetLoggedOnUserProfilePath() : null;
             filePath = UserProfileResolver.ExpandCustomTokens(filePath);
             if (filePath == null)
+            {
+                context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageLogParser,
+                    "target contains %LOGGED_ON_USER_PROFILE% but no user is logged on — skipped this run");
                 return null; // Token present but no user logged on — skip silently
+            }
 
             // Apply IME log path override if set. The override comes from the local
             // --ime-log-path flag only (never from remote config), so the operator
@@ -66,6 +73,8 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
                 string.IsNullOrEmpty(patternStr))
             {
                 context.Logger.Warning($"LogParser rule {rule.RuleId} has no 'pattern' parameter");
+                context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageError,
+                    "missing 'pattern' parameter — rule can never match");
                 return null;
             }
 
@@ -93,6 +102,8 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
             catch (Exception ex)
             {
                 context.Logger.Warning($"LogParser rule {rule.RuleId} has invalid regex: {ex.Message}");
+                context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageError,
+                    $"invalid regex pattern '{patternStr}' — rule can never match: {ex.Message}");
                 return null;
             }
 
@@ -101,6 +112,8 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
             if (resolvedPaths.Count == 0)
             {
                 context.Logger.Debug($"LogParser rule {rule.RuleId}: no files found for: {filePath}");
+                context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageLogParser,
+                    $"no files matched target {filePath}" + (HasWildcard(Path.GetFileName(filePath)) ? " (wildcard)" : "") + " — nothing to parse");
                 return null;
             }
 
@@ -120,6 +133,44 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
             return null;
         }
 
+        // Per-match trace lines are capped per file per run — the per-file summary line
+        // still carries the full match count, this only bounds the per-match detail.
+        private const int MaxTracedMatchesPerFile = 10;
+
+        /// <summary>
+        /// Writes one debug-trace line per regex match: the line number, the matched text,
+        /// and every capture group that will land in the emitted event (same "0" exclusion
+        /// as the event data). Stops after <see cref="MaxTracedMatchesPerFile"/> matches.
+        /// </summary>
+        private static void TraceMatch(GatherRuleContext context, GatherRule rule, string fileName,
+            int lineNumber, Match match, Regex pattern, int matchNumber)
+        {
+            if (matchNumber > MaxTracedMatchesPerFile)
+            {
+                if (matchNumber == MaxTracedMatchesPerFile + 1)
+                    context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageLogParser,
+                        $"{fileName}: further matches not traced individually (cap {MaxTracedMatchesPerFile}/file/run) — see the per-file summary for the total");
+                return;
+            }
+
+            var sb = new StringBuilder();
+            sb.Append(fileName).Append(": line ").Append(lineNumber)
+              .Append(" matched \"").Append(TruncateMessage(match.Value, 200)).Append('"');
+
+            var first = true;
+            foreach (var groupName in pattern.GetGroupNames())
+            {
+                if (groupName == "0") continue;
+                var group = match.Groups[groupName];
+                if (!group.Success) continue;
+                sb.Append(first ? " — groups: " : ", ");
+                first = false;
+                sb.Append(groupName).Append("=\"").Append(TruncateMessage(group.Value, 100)).Append('"');
+            }
+
+            context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageLogParser, sb.ToString());
+        }
+
         private static bool HasWildcard(string fileNamePart)
             => !string.IsNullOrEmpty(fileNamePart) &&
                (fileNamePart.Contains("*") || fileNamePart.Contains("?"));
@@ -144,7 +195,11 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
             try
             {
                 // Return matched files sorted by last write time (newest first), capped at 20
-                return Directory.GetFiles(directory, fileNamePart)
+                var allMatches = Directory.GetFiles(directory, fileNamePart);
+                if (allMatches.Length > 20)
+                    context.DebugLog(ruleId, GatherRuleDebugLog.StageLogParser,
+                        $"wildcard matched {allMatches.Length} files — capped to the 20 newest");
+                return allMatches
                     .OrderByDescending(f => new FileInfo(f).LastWriteTimeUtc)
                     .Take(20)
                     .ToList();
@@ -152,6 +207,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
             catch (Exception ex)
             {
                 context.Logger.Warning($"LogParser rule {ruleId}: wildcard expansion failed for {filePath}: {ex.Message}");
+                context.DebugLog(ruleId, GatherRuleDebugLog.StageError, $"wildcard expansion failed for {filePath}: {ex.Message}");
                 return new List<string>();
             }
         }
@@ -168,10 +224,16 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
 
                 // Nothing new to read
                 if (startPosition >= fileInfo.Length)
+                {
+                    context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageLogParser,
+                        $"{Path.GetFileName(filePath)}: no new content (position {startPosition} >= length {fileInfo.Length}) — trackPosition=true, nothing re-read");
                     return;
+                }
 
                 int matchCount = 0;
                 int linesRead = 0;
+                int parseFailCount = 0;
+                int timeoutCount = 0;
                 long endPosition = startPosition;
 
                 using (var stream = new FileStream(filePath, FileMode.Open, FileAccess.Read, FileShare.ReadWrite))
@@ -195,6 +257,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
                                 }
                                 catch (RegexMatchTimeoutException)
                                 {
+                                    timeoutCount++;
                                     continue;
                                 }
                                 if (!match.Success)
@@ -233,13 +296,17 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
                                 });
 
                                 matchCount++;
+                                TraceMatch(context, rule, Path.GetFileName(filePath), linesRead, match, pattern, matchCount);
                             }
                             else
                             {
                                 // CMTrace mode: parse line as CMTrace format, match regex against message
                                 CmTraceLogEntry entry;
                                 if (!CmTraceLogParser.TryParseLine(line, out entry))
+                                {
+                                    parseFailCount++;
                                     continue;
+                                }
 
                                 Match match;
                                 try
@@ -248,6 +315,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
                                 }
                                 catch (RegexMatchTimeoutException)
                                 {
+                                    timeoutCount++;
                                     continue;
                                 }
                                 if (!match.Success)
@@ -288,6 +356,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
                                 });
 
                                 matchCount++;
+                                TraceMatch(context, rule, Path.GetFileName(filePath), linesRead, match, pattern, matchCount);
                             }
                         }
 
@@ -301,10 +370,24 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
 
                 if (matchCount > 0)
                     context.Logger.Debug($"LogParser rule {rule.RuleId}: {matchCount} matches from {linesRead} lines in {Path.GetFileName(filePath)}");
+
+                // Per-file outcome — always written so a "matched 0" run is visible too.
+                context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageLogParser,
+                    $"{Path.GetFileName(filePath)}: read {linesRead} lines from position {startPosition}->{endPosition}, " +
+                    $"matched {matchCount}, parseFailures={parseFailCount}, regexTimeouts={timeoutCount}, mode={(isTextMode ? "text" : "cmtrace")}");
+
+                if (!isTextMode && linesRead > 0 && parseFailCount == linesRead)
+                    context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageLogParser,
+                        "every line failed CMTrace parsing — if this is a plain-text log, set parameter format=text");
+
+                if (linesRead == maxLines)
+                    context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageLogParser,
+                        $"stopped at maxLines={maxLines} — remaining content is deferred to the next run");
             }
             catch (Exception ex)
             {
                 context.Logger.Warning($"LogParser rule {rule.RuleId} failed reading {filePath}: {ex.Message}");
+                context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageError, $"failed reading {filePath}: {ex}");
             }
         }
 

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/Gather/Collectors/RegistryCollector.cs

@@ -113,7 +113,11 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather.Collectors
 
                         // Suppress the "not found" event when the rule only wants a positive signal.
                         if (emitOnlyIfExists)
+                        {
+                            context.DebugLog(rule.RuleId, GatherRuleDebugLog.StageCollector,
+                                $"registry key/value not found: {path} — emitOnlyIfExists=true, empty result");
                             return new Dictionary<string, object>(); // empty → executor emits nothing
+                        }
 
                         data["exists"] = false;
                         data["path"] = path;

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/Gather/GatherRuleContext.cs

@@ -22,13 +22,20 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
         public LogFilePositionTracker FilePositionTracker { get; }
         public bool UnrestrictedMode { get; set; }
 
+        /// <summary>
+        /// Optional gather-rule debug trace writer (EnableGatherRuleDebugLog). Null when
+        /// tracing is disabled — use <see cref="DebugLog"/> for null-safe writes.
+        /// </summary>
+        public GatherRuleDebugLog DebugWriter { get; }
+
         public GatherRuleContext(
             AgentLogger logger,
             string sessionId,
             string tenantId,
             Action<EnrollmentEvent> onEventCollected,
             string imeLogPathOverride,
-            LogFilePositionTracker filePositionTracker)
+            LogFilePositionTracker filePositionTracker,
+            GatherRuleDebugLog debugLog = null)
         {
             Logger = logger ?? throw new ArgumentNullException(nameof(logger));
             SessionId = sessionId ?? throw new ArgumentNullException(nameof(sessionId));
@@ -36,8 +43,14 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
             OnEventCollected = onEventCollected ?? throw new ArgumentNullException(nameof(onEventCollected));
             ImeLogPathOverride = imeLogPathOverride;
             FilePositionTracker = filePositionTracker ?? throw new ArgumentNullException(nameof(filePositionTracker));
+            DebugWriter = debugLog;
         }
 
+        /// <summary>
+        /// Null-safe write to the gather-rule debug trace. No-op when tracing is disabled.
+        /// </summary>
+        public void DebugLog(string ruleId, string stage, string message) => DebugWriter?.Write(ruleId, stage, message);
+
         /// <summary>
         /// Emits a security_warning event and returns an empty result dictionary.
         /// Called when a gather rule targets a path/query not on the allowlist.
@@ -45,6 +58,8 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
         public Dictionary<string, object> EmitSecurityWarning(GatherRule rule, string collectorType, string target)
         {
             Logger.Warning($"SECURITY: {collectorType} path blocked by guard: {target} (Rule: {rule.RuleId})");
+            DebugLog(rule.RuleId, GatherRuleDebugLog.StageGuard,
+                $"{collectorType} target blocked by allowlist guard: {target} — security_warning emitted, rule produced no data");
 
             var data = new Dictionary<string, object>
             {

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/Gather/GatherRuleDebugLog.cs

@@ -0,0 +1,116 @@
+using System;
+using System.IO;
+using AutopilotMonitor.Agent.V2.Core.Logging;
+
+namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
+{
+    /// <summary>
+    /// Append-only trace file for gather-rule evaluation, enabled per tenant via
+    /// EnableGatherRuleDebugLog (or --gather-debug-log). Explains every evaluation
+    /// decision — including the outcomes that produce no event — so customers can
+    /// diagnose rules that never show up in the timeline. Every write failure is
+    /// swallowed: tracing must never break gathering.
+    /// </summary>
+    public sealed class GatherRuleDebugLog
+    {
+        public const string StageConfig = "config";
+        public const string StagePhase = "phase";
+        public const string StageTrigger = "trigger";
+        public const string StageScope = "scope";
+        public const string StageExec = "exec";
+        public const string StageCollector = "collector";
+        public const string StageGuard = "guard";
+        public const string StageEmit = "emit";
+        public const string StageSuppress = "suppress";
+        public const string StageLogParser = "logparser";
+        public const string StageError = "error";
+
+        private const long DefaultMaxBytes = 10 * 1024 * 1024;
+
+        private readonly string _path;
+        private readonly long _maxBytes;
+        private readonly Action<string> _echo;
+        private readonly object _lock = new object();
+        private bool _headerWritten;
+
+        public GatherRuleDebugLog(string path, AgentLogger logger, Action<string> echo = null, long maxBytes = DefaultMaxBytes)
+        {
+            if (string.IsNullOrEmpty(path)) throw new ArgumentNullException(nameof(path));
+            _path = path;
+            _maxBytes = maxBytes;
+            _echo = echo;
+            logger?.Info($"GatherRuleDebugLog: enabled -> {path}");
+        }
+
+        /// <summary>
+        /// Writes one trace line: <c>{utc} | {ruleId} | {stage} | {message}</c>.
+        /// Newlines in <paramref name="message"/> are flattened except for the error
+        /// stage, where exception stack traces stay multi-line.
+        /// </summary>
+        public void Write(string ruleId, string stage, string message)
+        {
+            try
+            {
+                if (stage != StageError && message != null && message.IndexOf('\n') >= 0)
+                    message = message.Replace("\r", "").Replace('\n', ' ');
+
+                var line = $"{DateTime.UtcNow:yyyy-MM-ddTHH:mm:ss.fffZ} | {ruleId ?? "-"} | {stage} | {message}";
+
+                lock (_lock)
+                {
+                    EnsureFileReadyLocked();
+                    File.AppendAllText(_path, line + Environment.NewLine);
+                }
+
+                _echo?.Invoke(line);
+            }
+            catch { }
+        }
+
+        /// <summary>
+        /// One-shot helper for callers that have no executor (e.g. the flag is on but the
+        /// backend delivered zero gather rules) — the customer's trace file should explain
+        /// that too instead of silently not existing.
+        /// </summary>
+        public static void WriteStandalone(string path, string message, AgentLogger logger)
+        {
+            if (string.IsNullOrEmpty(path)) return;
+            try
+            {
+                new GatherRuleDebugLog(path, logger).Write(null, StageConfig, message);
+            }
+            catch { }
+        }
+
+        // Lazy on first write: create the directory and emit a header line. Before every
+        // append, rotate when the file exceeds maxBytes — keeping exactly one .old
+        // generation (worst case ~2x maxBytes on disk).
+        private void EnsureFileReadyLocked()
+        {
+            if (!_headerWritten)
+            {
+                var dir = Path.GetDirectoryName(_path);
+                if (!string.IsNullOrEmpty(dir))
+                    Directory.CreateDirectory(dir);
+            }
+
+            var info = new FileInfo(_path);
+            if (info.Exists && info.Length > _maxBytes)
+            {
+                var oldPath = Path.ChangeExtension(_path, null) + ".old.log";
+                if (File.Exists(oldPath))
+                    File.Delete(oldPath);
+                File.Move(_path, oldPath);
+                File.AppendAllText(_path,
+                    $"{DateTime.UtcNow:yyyy-MM-ddTHH:mm:ss.fffZ} | - | {StageConfig} | -- rotated (previous file exceeded {_maxBytes} bytes) --" + Environment.NewLine);
+            }
+
+            if (!_headerWritten)
+            {
+                File.AppendAllText(_path,
+                    $"{DateTime.UtcNow:yyyy-MM-ddTHH:mm:ss.fffZ} | - | {StageConfig} | -- gather rule debug log started --" + Environment.NewLine);
+                _headerWritten = true;
+            }
+        }
+    }
+}

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/Gather/GatherRuleExecutor.cs

@@ -22,6 +22,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
     public class GatherRuleExecutor : IDisposable
     {
         private readonly AgentLogger _logger;
+        private readonly GatherRuleDebugLog _debug;   // null unless EnableGatherRuleDebugLog / --gather-debug-log
         private readonly GatherRuleContext _context;
         private readonly Dictionary<string, IGatherRuleCollector> _collectors;
 
@@ -61,7 +62,8 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
         }
 
         public GatherRuleExecutor(string sessionId, string tenantId, Action<EnrollmentEvent> onEventCollected,
-            AgentLogger logger, string imeLogPathOverride = null)
+            AgentLogger logger, string imeLogPathOverride = null, string debugLogPath = null,
+            Action<string> debugEcho = null)
         {
             if (sessionId == null) throw new ArgumentNullException(nameof(sessionId));
             if (tenantId == null) throw new ArgumentNullException(nameof(tenantId));
@@ -69,9 +71,10 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
             if (logger == null) throw new ArgumentNullException(nameof(logger));
 
             _logger = logger;
+            _debug = string.IsNullOrEmpty(debugLogPath) ? null : new GatherRuleDebugLog(debugLogPath, logger, debugEcho);
 
             var filePositionTracker = new LogFilePositionTracker();
-            _context = new GatherRuleContext(logger, sessionId, tenantId, onEventCollected, imeLogPathOverride, filePositionTracker);
+            _context = new GatherRuleContext(logger, sessionId, tenantId, onEventCollected, imeLogPathOverride, filePositionTracker, _debug);
 
             // Register all collector strategies
             var collectorList = new IGatherRuleCollector[]
@@ -96,6 +99,12 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
             _collectors["command"] = _collectors["command_allowlisted"];
         }
 
+        /// <summary>
+        /// Null-safe write to the gather-rule debug trace. Never call while holding
+        /// <see cref="_scopeLock"/> — capture the message under the lock, write after release.
+        /// </summary>
+        private void DebugLog(string ruleId, string stage, string message) => _debug?.Write(ruleId, stage, message);
+
         /// <summary>
         /// Updates the active rules and starts/stops execution accordingly
         /// </summary>
@@ -111,11 +120,43 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
 
             _activeRules = rules.Where(r => r.Enabled).ToList();
 
+            // Registration summary for the debug trace: one line per delivered rule so the
+            // customer can see exactly what the agent received and how it will be triggered.
+            if (_debug != null)
+            {
+                foreach (var rule in rules)
+                {
+                    if (!rule.Enabled)
+                    {
+                        DebugLog(rule.RuleId, GatherRuleDebugLog.StageConfig, "rule disabled — will never run");
+                        continue;
+                    }
+
+                    var scope = rule.ActivePhases != null && rule.ActivePhases.Count > 0
+                        ? $"activePhases=[{string.Join(",", rule.ActivePhases)}]"
+                        : !string.IsNullOrEmpty(rule.ActiveFromPhase)
+                            ? $"activeFromPhase={rule.ActiveFromPhase}"
+                            : "unscoped";
+                    DebugLog(rule.RuleId, GatherRuleDebugLog.StageConfig,
+                        $"registered: trigger={rule.Trigger}" +
+                        (string.IsNullOrEmpty(rule.TriggerPhase) ? "" : $" triggerPhase={rule.TriggerPhase}") +
+                        (string.IsNullOrEmpty(rule.TriggerEventType) ? "" : $" triggerEventType={rule.TriggerEventType}") +
+                        $", collector={rule.CollectorType}, target={rule.Target}, {scope}" +
+                        $", emitMode={(string.IsNullOrEmpty(rule.EmitMode) ? "always" : rule.EmitMode)}" +
+                        (rule.IntervalSeconds.HasValue ? $", interval={rule.IntervalSeconds}s" : ""));
+
+                    if (rule.Trigger == "interval" && !rule.IntervalSeconds.HasValue)
+                        DebugLog(rule.RuleId, GatherRuleDebugLog.StageError,
+                            "trigger=interval but intervalSeconds is missing — rule will NEVER run");
+                }
+            }
+
             // Execute startup rules — track completion via CountdownEvent so callers can wait.
             // Scoped startup rules that are not yet in scope are deferred: they run once from
             // OnPhaseChanged when their scope activates (same _startupRulesExecuted dedup — a
             // rule runs either here or there, never both). Unscoped rules behave as before.
             List<GatherRule> pendingStartup;
+            var deferredTraces = _debug != null ? new List<KeyValuePair<string, string>>() : null;
             lock (_scopeLock)
             {
                 // A config refresh may deliver new from-phase rules after their phase was
@@ -124,7 +165,15 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
 
                 pendingStartup = _activeRules
                     .Where(r => r.Trigger == "startup" && !_startupRulesExecuted.Contains(r.RuleId))
-                    .Where(r => IsRuleInScopeLocked(r))
+                    .Where(r =>
+                    {
+                        string reason;
+                        var inScope = IsRuleInScopeLocked(r, out reason);
+                        if (!inScope && deferredTraces != null)
+                            deferredTraces.Add(new KeyValuePair<string, string>(r.RuleId,
+                                $"startup rule deferred — {reason}; runs once when its scope activates"));
+                        return inScope;
+                    })
                     .ToList();
 
                 foreach (var rule in pendingStartup)
@@ -133,6 +182,12 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
                 }
             }
 
+            if (deferredTraces != null)
+            {
+                foreach (var trace in deferredTraces)
+                    DebugLog(trace.Key, GatherRuleDebugLog.StageScope, trace.Value);
+            }
+
             if (pendingStartup.Count > 0)
             {
                 _startupRulesLatch?.Dispose();
@@ -158,8 +213,12 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
                 var timer = new Timer(
                     _ =>
                     {
-                        if (!IsRuleInScope(intervalRule))
+                        string skipReason;
+                        if (!IsRuleInScope(intervalRule, out skipReason))
+                        {
+                            DebugLog(intervalRule.RuleId, GatherRuleDebugLog.StageScope, $"interval tick skipped: {skipReason}");
                             return;
+                        }
                         ExecuteRule(intervalRule);
                     },
                     null,
@@ -168,6 +227,8 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
                 );
                 _intervalTimers[intervalRule.RuleId] = timer;
                 _logger.Info($"  Interval rule {intervalRule.RuleId} scheduled every {intervalRule.IntervalSeconds}s");
+                DebugLog(intervalRule.RuleId, GatherRuleDebugLog.StageTrigger,
+                    $"interval timer scheduled every {intervalRule.IntervalSeconds}s (first run after one full interval — no immediate execution)");
             }
 
             _logger.Info($"GatherRuleExecutor: {_activeRules.Count(r => r.Trigger == "startup")} startup, " +
@@ -187,9 +248,11 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
             // _currentPhase moves below. A transition INTO Failed still fires the exit rules of the
             // phase that failed — that snapshot is the whole point at a failure boundary.
             List<GatherRule> exitRules = null;
+            EnrollmentPhase previousPhase;
+            var exitTraces = _debug != null ? new List<KeyValuePair<string, string>>() : null;
             lock (_scopeLock)
             {
-                var previousPhase = _currentPhase;
+                previousPhase = _currentPhase;
                 if (previousPhase != EnrollmentPhase.Unknown && previousPhase != newPhase)
                 {
                     var previousPhaseName = previousPhase.ToString();
@@ -204,12 +267,22 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
 
                         // Scope gate before the dedup add — an out-of-scope pass must not consume
                         // the once-per-(rule, phase) slot. IsRuleInScopeLocked still sees the old phase.
-                        if (!IsRuleInScopeLocked(rule)) continue;
+                        string scopeReason;
+                        if (!IsRuleInScopeLocked(rule, out scopeReason))
+                        {
+                            if (exitTraces != null)
+                                exitTraces.Add(new KeyValuePair<string, string>(rule.RuleId,
+                                    $"phase_exit of {previousPhaseName} skipped: {scopeReason}"));
+                            continue;
+                        }
 
                         // "exit:" prefix keeps this key space disjoint from the phase_change keys.
                         if (!_phaseRulesExecuted.Add($"exit:{rule.RuleId}|{previousPhaseName}"))
                         {
                             _logger.Debug($"Phase-exit rule {rule.RuleId} already executed for exit of {previousPhaseName}, skipping");
+                            if (exitTraces != null)
+                                exitTraces.Add(new KeyValuePair<string, string>(rule.RuleId,
+                                    $"phase_exit already executed for exit of {previousPhaseName} — once per (rule, phase)"));
                             continue;
                         }
 
@@ -219,6 +292,21 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
                 }
             }
 
+            // Transition marker first, so every rule-level line below reads against it.
+            // Written outside _scopeLock like all trace lines.
+            if (previousPhase != newPhase)
+                DebugLog(null, GatherRuleDebugLog.StagePhase,
+                    $"phase change: {previousPhase} -> {phaseName}" +
+                    (previousPhase == EnrollmentPhase.Unknown
+                        ? " (first phase signal — scoped rules now evaluate against this phase)"
+                        : ""));
+
+            if (exitTraces != null)
+            {
+                foreach (var trace in exitTraces)
+                    DebugLog(trace.Key, GatherRuleDebugLog.StageScope, trace.Value);
+            }
+
             if (exitRules != null)
             {
                 foreach (var rule in exitRules)
@@ -252,6 +340,8 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
             {
                 var deferredRule = rule;
                 _logger.Info($"Phase {phaseName} activated deferred startup rule {deferredRule.RuleId}");
+                DebugLog(deferredRule.RuleId, GatherRuleDebugLog.StageTrigger,
+                    $"phase {phaseName} activated deferred startup rule");
                 ThreadPool.QueueUserWorkItem(_ => ExecuteRule(deferredRule));
             }
 
@@ -262,18 +352,26 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
                 {
                     // Scope gate BEFORE the dedup add — an out-of-scope pass must not consume
                     // the once-per-(rule, phase) execution slot.
-                    if (!IsRuleInScope(rule))
+                    string scopeReason;
+                    if (!IsRuleInScope(rule, out scopeReason))
+                    {
+                        DebugLog(rule.RuleId, GatherRuleDebugLog.StageScope,
+                            $"phase_change to {phaseName} skipped: {scopeReason}");
                         continue;
+                    }
 
                     // Deduplicate: only fire once per (ruleId, phase) combination
                     var deduplicationKey = $"{rule.RuleId}|{phaseName}";
                     if (!_phaseRulesExecuted.Add(deduplicationKey))
                     {
                         _logger.Debug($"Phase rule {rule.RuleId} already executed for phase {phaseName}, skipping");
+                        DebugLog(rule.RuleId, GatherRuleDebugLog.StageTrigger,
+                            $"phase_change already executed for phase {phaseName} — once per (rule, phase)");
                         continue;
                     }
 
                     _logger.Info($"Phase change triggered rule {rule.RuleId} (phase: {phaseName})");
+                    DebugLog(rule.RuleId, GatherRuleDebugLog.StageTrigger, $"phase_change to {phaseName} fired");
                     ThreadPool.QueueUserWorkItem(_ => ExecuteRule(rule));
                 }
             }
@@ -288,10 +386,16 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
             {
                 if (string.Equals(rule.TriggerEventType, eventType, StringComparison.OrdinalIgnoreCase))
                 {
-                    if (!IsRuleInScope(rule))
+                    string scopeReason;
+                    if (!IsRuleInScope(rule, out scopeReason))
+                    {
+                        DebugLog(rule.RuleId, GatherRuleDebugLog.StageScope,
+                            $"on_event {eventType} skipped: {scopeReason}");
                         continue;
+                    }
 
                     _logger.Info($"Event triggered rule {rule.RuleId} (event: {eventType})");
+                    DebugLog(rule.RuleId, GatherRuleDebugLog.StageTrigger, $"on_event {eventType} fired");
                     ThreadPool.QueueUserWorkItem(_ => ExecuteRule(rule));
                 }
             }
@@ -302,6 +406,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
             try
             {
                 _logger.Info($"Executing gather rule: {rule.RuleId} ({rule.Title})");
+                DebugLog(rule.RuleId, GatherRuleDebugLog.StageExec, $"executing: collector={rule.CollectorType}, target={rule.Target}");
 
                 var collectorType = rule.CollectorType?.ToLower();
 
@@ -309,6 +414,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
                 if (collectorType == null || !_collectors.TryGetValue(collectorType, out collector))
                 {
                     _logger.Warning($"Unknown collector type: {rule.CollectorType} for rule {rule.RuleId}");
+                    DebugLog(rule.RuleId, GatherRuleDebugLog.StageError, $"unknown collector type '{rule.CollectorType}' — nothing emitted");
                     return;
                 }
 
@@ -316,7 +422,19 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
 
                 // LogParser (and potentially others) emit events directly and return null
                 if (result == null)
+                {
+                    DebugLog(rule.RuleId, GatherRuleDebugLog.StageCollector,
+                        collectorType == "logparser"
+                            ? "logparser emits per-match events directly — see logparser lines above for the per-file outcome"
+                            : "collector returned null — nothing emitted");
                     return;
+                }
+
+                if (result.Count == 0)
+                {
+                    DebugLog(rule.RuleId, GatherRuleDebugLog.StageCollector,
+                        "collector returned EMPTY result — nothing emitted (typical causes: target not found with emitOnlyIfExists, or guard block — see guard line if present)");
+                }
 
                 if (result.Count > 0)
                 {
@@ -325,8 +443,19 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
                     // empty result never reaches this point, so an emitOnlyIfExists miss neither
                     // emits nor updates the hash — composing to "one event on appearance, then
                     // only on change".
-                    if (IsOnChangeMode(rule) && !ShouldEmitOnChange(rule, result))
-                        return;
+                    if (IsOnChangeMode(rule))
+                    {
+                        string hashPrefix;
+                        int suppressedStreak;
+                        if (!ShouldEmitOnChange(rule, result, out hashPrefix, out suppressedStreak))
+                        {
+                            DebugLog(rule.RuleId, GatherRuleDebugLog.StageSuppress,
+                                $"result unchanged (hash {hashPrefix}) — emit suppressed (on_change), suppressed streak={suppressedStreak}");
+                            return;
+                        }
+                        DebugLog(rule.RuleId, GatherRuleDebugLog.StageEmit,
+                            $"result changed (hash {hashPrefix})" + (suppressedStreak > 0 ? $" after {suppressedStreak} suppressed polls" : ""));
+                    }
 
                     result["ruleId"] = rule.RuleId;
                     result["ruleTitle"] = rule.Title;
@@ -357,11 +486,15 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
                         Message = $"Gather: {rule.Title}",
                         Data = result
                     });
+                    DebugLog(rule.RuleId, GatherRuleDebugLog.StageEmit,
+                        $"emitted {eventType} (severity={severity}, {result.Count} fields)");
                 }
             }
             catch (Exception ex)
             {
                 _logger.Warning($"Gather rule {rule.RuleId} failed: {ex.Message}");
+                // Full exception incl. stack trace only in the debug trace — the agent log stays terse.
+                DebugLog(rule.RuleId, GatherRuleDebugLog.StageError, $"rule execution failed: {ex}");
             }
         }
 
@@ -375,15 +508,33 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
 
         // Internal so the scope matrix is testable synchronously (no timer/ThreadPool races).
         internal bool IsRuleInScope(GatherRule rule)
+        {
+            string reason;
+            return IsRuleInScope(rule, out reason);
+        }
+
+        /// <summary>
+        /// Scope gate with a human-readable skip reason for the debug trace. The reason is
+        /// captured under the lock but must be WRITTEN outside it (never trace under _scopeLock).
+        /// </summary>
+        internal bool IsRuleInScope(GatherRule rule, out string reason)
         {
             lock (_scopeLock)
             {
-                return IsRuleInScopeLocked(rule);
+                return IsRuleInScopeLocked(rule, out reason);
             }
         }
 
         private bool IsRuleInScopeLocked(GatherRule rule)
         {
+            string reason;
+            return IsRuleInScopeLocked(rule, out reason);
+        }
+
+        private bool IsRuleInScopeLocked(GatherRule rule, out string reason)
+        {
+            reason = null;
+
             if (!HasPhaseScope(rule))
                 return true; // unscoped — legacy behavior
 
@@ -400,7 +551,10 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
                 // No phase signal yet (or scope tokens that never match, e.g. "Unknown"):
                 // scoped rules stay inactive.
                 if (_currentPhase == EnrollmentPhase.Unknown)
+                {
+                    reason = "currentPhase=Unknown — scoped rules stay inactive until the first phase signal";
                     return false;
+                }
 
                 var phaseName = _currentPhase.ToString();
                 foreach (var phase in rule.ActivePhases)
@@ -408,10 +562,15 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
                     if (string.Equals(phase, phaseName, StringComparison.OrdinalIgnoreCase))
                         return true;
                 }
+                reason = $"out of scope (currentPhase={phaseName}, activePhases=[{string.Join(",", rule.ActivePhases)}])";
                 return false;
             }
 
-            return _fromPhaseLatched.Contains(rule.RuleId);
+            if (_fromPhaseLatched.Contains(rule.RuleId))
+                return true;
+
+            reason = $"activeFromPhase={rule.ActiveFromPhase} not latched yet (currentPhase={_currentPhase})";
+            return false;
         }
 
         /// <summary>
@@ -457,8 +616,23 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
         /// Internal so the state machine is testable synchronously (no timer/ThreadPool races).
         /// </summary>
         internal bool ShouldEmitOnChange(GatherRule rule, Dictionary<string, object> result)
+        {
+            string hashPrefix;
+            int suppressedStreak;
+            return ShouldEmitOnChange(rule, result, out hashPrefix, out suppressedStreak);
+        }
+
+        /// <summary>
+        /// Overload exposing the hash prefix and suppression streak for the debug trace:
+        /// on suppress, <paramref name="suppressedStreak"/> is the updated streak count;
+        /// on emit, it is the streak that just ended (0 when none).
+        /// </summary>
+        internal bool ShouldEmitOnChange(GatherRule rule, Dictionary<string, object> result,
+            out string hashPrefix, out int suppressedStreak)
         {
             var hash = ComputeCanonicalHash(result);
+            hashPrefix = hash.Length > 8 ? hash.Substring(0, 8) : hash;
+            suppressedStreak = 0;
             bool emit;
             lock (_scopeLock)
             {
@@ -469,6 +643,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
                     _suppressed[rule.RuleId] = _suppressed.TryGetValue(rule.RuleId, out streak)
                         ? (streak.Count + 1, streak.SinceUtc)
                         : (1, DateTime.UtcNow);
+                    suppressedStreak = _suppressed[rule.RuleId].Count;
                     emit = false;
                 }
                 else
@@ -479,6 +654,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Gather
                     {
                         result["suppressedPolls"] = streak.Count;
                         result["suppressedSinceUtc"] = streak.SinceUtc.ToString("o", CultureInfo.InvariantCulture);
+                        suppressedStreak = streak.Count;
                     }
                     _suppressed.Remove(rule.RuleId);
                     emit = true;

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/Periodic/AgentSelfMetricsCollector.cs

@@ -77,11 +77,11 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Periodic
 
         protected override void Collect()
         {
-            // Full path writes 18 keys: agent_version + process metrics (5: cpu, ws, private,
-            // threads, handles) + spool stats (4) + network delta (8: requests, failures,
-            // bytes_up/down, avg_latency, total_up/down/requests). cap=18 → HashHelpers.GetPrime(18)=23
-            // buckets → no resize on the 18th key (cap=16 would land at 17 buckets and resize).
-            var data = new Dictionary<string, object>(capacity: 18, StringComparer.Ordinal)
+            // Full path writes 19 keys: agent_version + process metrics (5: cpu, ws, private,
+            // threads, handles) + spool stats (4) + network delta (9: requests, failures,
+            // bytes_up/down, avg_latency, total_up/down/requests/latency). cap=19 →
+            // HashHelpers.GetPrime(19)=23 buckets → no resize on the 19th key.
+            var data = new Dictionary<string, object>(capacity: 19, StringComparer.Ordinal)
             {
                 { "agent_version", _agentVersion }
             };
@@ -164,6 +164,10 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Periodic
                 data["net_total_bytes_up"] = currentNet.TotalBytesUp;
                 data["net_total_bytes_down"] = currentNet.TotalBytesDown;
                 data["net_total_requests"] = currentNet.RequestCount;
+                // Cumulative latency sum: total/requests = session-wide average HTTP
+                // round-trip. The backend projects that average onto the Session row
+                // (AvgApiLatencyMs) — cumulative counters make the write idempotent.
+                data["net_total_latency_ms"] = currentNet.TotalLatencyMs;
             }
             catch (Exception ex)
             {

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Telemetry/Periodic/NetworkChangeDetector.cs

@@ -8,8 +8,8 @@ using System.Net.Sockets;
 using System.Threading;
 using System.Threading.Tasks;
 using AutopilotMonitor.Agent.V2.Core.Logging;
+using AutopilotMonitor.Agent.V2.Core.Monitoring.Interop;
 using AutopilotMonitor.Agent.V2.Core.Orchestration;
-using AutopilotMonitor.Agent.V2.Core.Security;
 using AutopilotMonitor.Shared;
 using AutopilotMonitor.Shared.Models;
 
@@ -37,7 +37,6 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Periodic
         private const int DebounceDelayMs = 3000;
         private const int ConnectivityCheckDelayMs = 5000;
         private const int ConnectivityCheckTimeoutMs = 8000;
-        private const int WifiCollectTimeoutMs = 3000;
         private const string Source = "NetworkChangeDetector";
 
         /// <summary>
@@ -374,7 +373,8 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Periodic
                 // Collect WiFi SSID synchronously (needed for before/after comparison)
                 if (isWifi)
                 {
-                    var wifiInfo = CollectWiFiInfo();
+                    Guid? nicGuid = Guid.TryParse(activeNic.Id, out var parsedGuid) ? parsedGuid : (Guid?)null;
+                    var wifiInfo = CollectWiFiInfo(nicGuid);
                     snapshot.WifiSsid = wifiInfo.ssid;
                     snapshot.WifiSignalPercent = wifiInfo.signal;
                     snapshot.WifiRadioType = wifiInfo.radioType;
@@ -390,73 +390,30 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Telemetry.Periodic
         }
 
         /// <summary>
-        /// Collects WiFi SSID, signal, and radio type via netsh wlan show interfaces.
-        /// Synchronous with timeout — needed before emitting the event.
+        /// Collects WiFi SSID, signal, and radio type via the native WLAN API
+        /// (<see cref="WifiInfoReader"/> — language-neutral, no process spawn).
+        /// Synchronous — needed before emitting the event.
         /// </summary>
-        private (string ssid, int? signal, string radioType) CollectWiFiInfo()
+        private (string ssid, int? signal, string radioType) CollectWiFiInfo(Guid? interfaceGuid)
         {
-            string ssid = null;
-            int? signal = null;
-            string radioType = null;
-
             try
             {
-                var psi = new ProcessStartInfo
+                var wifi = WifiInfoReader.TryGetCurrentConnection(interfaceGuid, out var wifiDiag);
+                if (wifi == null)
                 {
-                    FileName = SystemPaths.Netsh,
-                    Arguments = "wlan show interfaces",
-                    UseShellExecute = false,
-                    RedirectStandardOutput = true,
-                    RedirectStandardError = true,
-                    CreateNoWindow = true
-                };
-
-                string output;
-                using (var process = Process.Start(psi))
-                {
-                    output = process.StandardOutput.ReadToEnd();
-                    if (!process.WaitForExit(WifiCollectTimeoutMs))
-                    {
-                        try { process.Kill(); } catch { }
-                        _logger.Debug("NetworkChangeDetector: netsh timed out");
-                        return (null, null, null);
-                    }
+                    _logger.Debug($"NetworkChangeDetector: native WLAN API returned no WiFi info ({wifiDiag ?? "no connected WLAN interface"}) — trying netsh fallback");
+                    wifi = NetshWifiFallback.TryRead();
                 }
 
-                if (string.IsNullOrEmpty(output))
-                    return (null, null, null);
-
-                foreach (var line in output.Split(new[] { '\r', '\n' }, StringSplitOptions.RemoveEmptyEntries))
-                {
-                    var trimmed = line.Trim();
-                    var colonIndex = trimmed.IndexOf(':');
-                    if (colonIndex < 0) continue;
-
-                    var key = trimmed.Substring(0, colonIndex).Trim();
-                    var value = trimmed.Substring(colonIndex + 1).Trim();
-
-                    if (key.Equals("SSID", StringComparison.OrdinalIgnoreCase) &&
-                        !key.Equals("BSSID", StringComparison.OrdinalIgnoreCase))
-                    {
-                        ssid = value;
-                    }
-                    else if (key.Equals("Signal", StringComparison.OrdinalIgnoreCase))
-                    {
-                        if (int.TryParse(value.TrimEnd('%'), out var sig))
-                            signal = sig;
-                    }
-                    else if (key.Equals("Radio type", StringComparison.OrdinalIgnoreCase))
-                    {
-                        radioType = value;
-                    }
-                }
+                if (wifi != null)
+                    return (wifi.Ssid, wifi.SignalPercent, wifi.RadioType);
             }
             catch (Exception ex)
             {
                 _logger.Debug($"NetworkChangeDetector: WiFi info collection failed: {ex.Message}");
             }
 
-            return (ssid, signal, radioType);
+            return (null, null, null);
         }
 
         // -------------------------------------------------------------------

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Transport/BackendApiClient.cs

@@ -169,9 +169,16 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Transport
         /// <summary>
         /// Sends a critical error report to the emergency channel endpoint.
         /// Fire-and-forget: swallows all exceptions so a failure here never cascades.
-        /// Uses a 5-second per-request timeout so it cannot block the upload loop.
+        /// Default 5-second per-request timeout so it cannot block the upload loop; the
+        /// emergency-break path passes a longer <paramref name="timeout"/> because its first
+        /// request of a freshly booted process pays cold TLS + DNS + a possible backend
+        /// cold start (observed 503s take well over 5 s).
+        /// Returns <c>true</c> when the HTTP round-trip completed (the endpoint always
+        /// answers 200), <c>false</c> on timeout/transport failure — the caller-side
+        /// anti-flood layer uses this to decide whether the report counts as delivered.
+        /// Virtual for tests.
         /// </summary>
-        public async Task ReportAgentErrorAsync(AgentErrorReport report)
+        public virtual async Task<bool> ReportAgentErrorAsync(AgentErrorReport report, TimeSpan? timeout = null)
         {
             try
             {
@@ -190,16 +197,18 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Transport
                     httpRequest.Headers.Add("X-Tenant-Id", report.TenantId);
                     AddSecurityHeaders(httpRequest);
 
-                    using (var cts = new CancellationTokenSource(TimeSpan.FromSeconds(5)))
+                    using (var cts = new CancellationTokenSource(timeout ?? TimeSpan.FromSeconds(5)))
                     using (var response = await _httpClient.SendAsync(httpRequest, cts.Token).ConfigureAwait(false))
                     {
                         // Response status is deliberately ignored — endpoint always returns 200.
+                        return true;
                     }
                 }
             }
             catch (Exception ex)
             {
                 _logger?.Debug($"ReportAgentErrorAsync: emergency channel failed: {ex.Message}");
+                return false;
             }
         }
 

src/Agent/AutopilotMonitor.Agent.V2.Core/Monitoring/Transport/EmergencyReporter.cs

@@ -57,19 +57,33 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Transport
         /// (intended to be called as fire-and-forget via <c>_ = reporter.TrySendAsync(...)</c>).
         ///
         /// All anti-flood checks are applied synchronously before the async HTTP call,
-        /// so repeated calls are cheap when suppressed.
+        /// so repeated calls are cheap when suppressed. The anti-flood reservation is
+        /// taken up front (so concurrent same-key calls cannot double-send) but ROLLED
+        /// BACK when every attempt fails: the budget and the once-per-session dedup are
+        /// meant to count DELIVERED reports — the previous mark-before-send made the very
+        /// first transport failure permanently suppress that error key for the session
+        /// (found via the 48h emergency-break report, which is a single shot at boot).
+        ///
+        /// <paramref name="attempts"/>/<paramref name="perAttemptTimeout"/>/<paramref name="retryDelay"/>
+        /// exist for callers whose process is about to exit and cannot come back later
+        /// (emergency break): retries stay INSIDE the one reservation, so they never
+        /// multiply against the per-session budget.
         /// </summary>
         public virtual async Task TrySendAsync(
             AgentErrorType errorType,
             string message,
             int? httpStatusCode = null,
-            long? sequenceNumber = null)
+            long? sequenceNumber = null,
+            int attempts = 1,
+            TimeSpan? perAttemptTimeout = null,
+            TimeSpan? retryDelay = null)
         {
             // Deduplicate by error type + status code: same failure category sent only once per session.
             // All anti-flood checks are protected by a lock to prevent race conditions when
             // TrySendAsync is called concurrently (fire-and-forget from multiple threads).
             var key = $"{errorType}:{httpStatusCode}";
             int currentReportCount;
+            DateTime? previousLastReportTime;
 
             lock (_antiFloodLock)
             {
@@ -92,6 +106,7 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Transport
                     return;
                 }
 
+                previousLastReportTime = _lastReportTime;
                 _reportedKeys.Add(key);
                 _reportCount++;
                 _lastReportTime = DateTime.UtcNow;
@@ -113,15 +128,40 @@ namespace AutopilotMonitor.Agent.V2.Core.Monitoring.Transport
                 Timestamp = DateTime.UtcNow
             };
 
+            var delivered = false;
+            var totalAttempts = attempts < 1 ? 1 : attempts;
             try
             {
-                await _apiClient.ReportAgentErrorAsync(report);
+                for (var attempt = 1; attempt <= totalAttempts && !delivered; attempt++)
+                {
+                    if (attempt > 1 && retryDelay.HasValue)
+                    {
+                        await Task.Delay(retryDelay.Value).ConfigureAwait(false);
+                    }
+
+                    delivered = await _apiClient.ReportAgentErrorAsync(report, perAttemptTimeout).ConfigureAwait(false);
+                    if (!delivered && totalAttempts > 1)
+                    {
+                        _logger?.Debug($"[EmergencyChannel] Attempt {attempt}/{totalAttempts} failed: {key}");
+                    }
+                }
             }
             catch (Exception ex)
             {
                 // Swallow — emergency channel must never cascade failures into the caller
                 _logger?.Debug($"[EmergencyChannel] Failed to send report: {ex.Message}");
             }
+
+            if (!delivered)
+            {
+                lock (_antiFloodLock)
+                {
+                    _reportedKeys.Remove(key);
+                    _reportCount--;
+                    _lastReportTime = previousLastReportTime;
+                }
+                _logger?.Debug($"[EmergencyChannel] Report not delivered — reservation rolled back: {key}");
+            }
         }
     }
 }