🔧(devx) pull the MinIO image from quay.io

The quay.io/minio/minio mirror remains publicly available, accepts the
same environment variables.

.github/workflows/ci.yml

@@ -252,13 +252,13 @@ jobs:
 
       - name: Start MinIO
         run: |
-          docker pull minio/minio
+          docker pull quay.io/minio/minio
           docker run -d --name minio \
             -p 9000:9000 \
             -e "MINIO_ACCESS_KEY=meet" \
             -e "MINIO_SECRET_KEY=password" \
             -v /data/media:/data \
-            minio/minio server --console-address :9001 /data
+            quay.io/minio/minio server --console-address :9001 /data
 
       # Tool to wait for a service to be ready
       - name: Install Dockerize

CHANGELOG.md

@@ -8,16 +8,26 @@ and this project adheres to
 
 ## [Unreleased]
 
-### Fixed
+### Added
 
-- 🐛(backend) acknowledge unknown LiveKit webhook events instead of 422
-- 🔒️(backend) enforce display name setting on rename API
+- ✨(backend) make the LiveKit default video codec configurable
 
 ### Changed
 
 - 📈(frontend) include LiveKit SIDs in the connection analytics event
 - 🔇(backend) silence expected 401 warnings on /me
 - 🔇(backend) silence noisy request summary info logs
+- ⚡️(frontend) defer loading the Crisp script until idle
+- ⬆️(frontend) upgrade react-i18next from 17.0.10 to 17.0.12
+- ⬆️(frontend) upgrade posthog-js from 1.414.0 to 1.418.10
+- ⬆️(addons) upgrade i18next from 26.3.6 to 26.4.0
+- ⬆️(frontend) upgrade humanize-duration from 3.33.2 to 3.34.1
+
+### Fixed
+
+- 🐛(backend) acknowledge unknown LiveKit webhook events instead of 422
+- 🔒️(backend) enforce display name setting on rename API
+- 🔒️(backend) reject inactive users in resource server backend
 
 ## [1.31.0] - 2026-09-08
 

compose.yml

@@ -17,7 +17,7 @@ services:
 
   minio:
     user: ${DOCKER_USER:-1000}
-    image: minio/minio
+    image: quay.io/minio/minio
     environment:
       - MINIO_ROOT_USER=meet
       - MINIO_ROOT_PASSWORD=password
@@ -35,7 +35,7 @@ services:
       - ./data/media:/data
 
   createbuckets:
-    image: minio/mc
+    image: quay.io/minio/mc
     depends_on:
       minio:
         condition: service_healthy

src/addons/outlook/package-lock.json

@@ -10,7 +10,7 @@
       "license": "MIT",
       "dependencies": {
         "core-js": "3.50.0",
-        "i18next": "26.3.6",
+        "i18next": "26.4.0",
         "i18next-browser-languagedetector": "8.2.1",
         "regenerator-runtime": "0.14.1"
       },
@@ -9367,9 +9367,9 @@
       }
     },
     "node_modules/i18next": {
-      "version": "26.3.6",
-      "resolved": "https://registry.npmjs.org/i18next/-/i18next-26.3.6.tgz",
-      "integrity": "sha512-Bu5Z2nAXgfVyM8xvW3jk9EKRIuX37PudsrBViThNFx7CR7aaYTpP01cxNB/E4c4UUzTDiAZRstEhsRfPOL/8xA==",
+      "version": "26.4.0",
+      "resolved": "https://registry.npmjs.org/i18next/-/i18next-26.4.0.tgz",
+      "integrity": "sha512-rsmK5bFqsD1AetSFSIa43wtNR4WpvvH4p0tLEsTxkC7QTrfdFm06nbQ95bh8Og4wwaCnUEcm9DVYL2cgxitiQg==",
       "funding": [
         {
           "type": "individual",

src/addons/outlook/package.json

@@ -27,7 +27,7 @@
   },
   "dependencies": {
     "core-js": "3.50.0",
-    "i18next": "26.3.6",
+    "i18next": "26.4.0",
     "i18next-browser-languagedetector": "8.2.1",
     "regenerator-runtime": "0.14.1"
   },

src/backend/core/api/__init__.py

@@ -71,6 +71,7 @@ def get_frontend_configuration(request):
             "force_wss_protocol": settings.LIVEKIT_FORCE_WSS_PROTOCOL,
             "enable_firefox_proxy_workaround": settings.LIVEKIT_ENABLE_FIREFOX_PROXY_WORKAROUND,
             "default_sources": settings.LIVEKIT_DEFAULT_SOURCES,
+            "default_video_codec": settings.LIVEKIT_DEFAULT_VIDEO_CODEC,
         },
         "authenticated_users_can_edit_display_name": (
             settings.AUTHENTICATED_PARTICIPANTS_CAN_EDIT_DISPLAY_NAME

src/backend/core/external_api/authentication.py

@@ -286,6 +286,10 @@ class ResourceServerBackend(LaSuiteBackend):
         if user is None and settings.OIDC_CREATE_USER:
             user = self.create_user(sub)
 
+        if user is not None and not user.is_active:
+            logger.warning("Inactive user attempted authentication: %s", user.pk)
+            raise SuspiciousOperation("User account is disabled.")
+
         return user
 
     def create_user(self, sub):

src/backend/core/tests/test_external_api_authentication.py

@@ -0,0 +1,96 @@
+"""Tests for the external API ResourceServerBackend."""
+
+from django.core.exceptions import SuspiciousOperation
+
+import pytest
+import responses
+from rest_framework.test import APIClient
+
+from core.external_api.authentication import ResourceServerBackend
+from core.factories import UserFactory
+from core.models import User
+
+pytestmark = pytest.mark.django_db
+
+
+def _payload(sub):
+    return {"sub": sub, "active": True, "scope": "lasuite_meet", "client_id": "app"}
+
+
+def test_resource_server_backend_get_or_create_user_active():
+    """An existing active user matching the sub should be returned."""
+
+    user = UserFactory()
+
+    result = ResourceServerBackend().get_or_create_user(
+        access_token="token", id_token=None, payload=_payload(user.sub)
+    )
+
+    assert result == user
+
+
+def test_resource_server_backend_get_or_create_user_inactive():
+    """An inactive user should be rejected even with a valid token."""
+
+    user = UserFactory(is_active=False)
+
+    with pytest.raises(SuspiciousOperation, match="User account is disabled."):
+        ResourceServerBackend().get_or_create_user(
+            access_token="token", id_token=None, payload=_payload(user.sub)
+        )
+
+
+def test_resource_server_backend_get_or_create_user_creates(settings):
+    """An unknown sub should create an active user when OIDC_CREATE_USER is set."""
+
+    settings.OIDC_CREATE_USER = True
+
+    result = ResourceServerBackend().get_or_create_user(
+        access_token="token", id_token=None, payload=_payload("new-sub")
+    )
+
+    assert result.sub == "new-sub"
+    assert result.is_active is True
+    assert User.objects.filter(sub="new-sub").exists()
+
+
+def test_resource_server_backend_get_or_create_user_no_creation(settings):
+    """An unknown sub should return None when OIDC_CREATE_USER is unset."""
+
+    settings.OIDC_CREATE_USER = False
+
+    result = ResourceServerBackend().get_or_create_user(
+        access_token="token", id_token=None, payload=_payload("new-sub")
+    )
+
+    assert result is None
+    assert not User.objects.filter(sub="new-sub").exists()
+
+
+@responses.activate
+def test_api_rooms_list_resource_server_inactive_user(settings):
+    """End to end: a valid introspected token for an inactive user should get 401."""
+
+    settings.OIDC_OP_INTROSPECTION_ENDPOINT = "https://oidc.example.com/introspect"
+    settings.OIDC_OP_URL = "https://oidc.example.com"
+
+    user = UserFactory(is_active=False)
+
+    responses.add(
+        responses.POST,
+        "https://oidc.example.com/introspect",
+        json={
+            "iss": "https://oidc.example.com",
+            "active": True,
+            "sub": user.sub,
+            "scope": "openid lasuite_meet rooms:list",
+            "client_id": "app",
+        },
+    )
+
+    client = APIClient()
+    client.credentials(HTTP_AUTHORIZATION="Bearer rs-token")
+    response = client.get("/external-api/v1.0/rooms/")
+
+    assert response.status_code == 401
+    assert "login failed" in str(response.data).lower()

src/backend/core/tests/test_settings_video_codec.py

@@ -0,0 +1,22 @@
+"""Unit tests for the LIVEKIT_DEFAULT_VIDEO_CODEC setting value."""
+
+import pytest
+
+from meet.settings import VideoCodecValue
+
+
+@pytest.mark.parametrize(
+    "raw,expected",
+    [("vp9", "vp9"), ("AV1", "av1"), ("  h264  ", "h264")],
+)
+def test_video_codec_value_normalizes(raw, expected):
+    """Whitespace is trimmed and the name is lowercased before it is checked."""
+    # environ=False keeps __new__ from resolving the value, so the instance survives.
+    assert VideoCodecValue(environ=False).to_python(raw) == expected
+
+
+@pytest.mark.parametrize("raw", ["vp10", "", "h.264"])
+def test_video_codec_value_rejects_unsupported(raw):
+    """A name outside the accepted list stops the settings module loading."""
+    with pytest.raises(ValueError, match="Unsupported video codec"):
+        VideoCodecValue(environ=False).to_python(raw)

src/backend/meet/settings.py

@@ -53,6 +53,26 @@ def get_release():
         return "NA"  # Default: not available
 
 
+class VideoCodecValue(values.Value):
+    """
+    A video codec name, normalized to lowercase and validated against the codecs
+    supported by the LiveKit client, so that a typo fails at startup instead of
+    silently downgrading every publisher to another codec.
+    """
+
+    codecs = frozenset(("vp8", "h264", "vp9", "av1"))
+
+    def to_python(self, value):
+        """Normalize the codec name and ensure it is a supported one."""
+        codec = super().to_python(value).strip().lower()
+        if codec not in self.codecs:
+            raise ValueError(
+                f"Unsupported video codec {value!r}, "
+                f"expected one of: {', '.join(sorted(self.codecs))}."
+            )
+        return codec
+
+
 class Base(Configuration):
     """
     This is the base configuration every configuration (aka environment) should inherit from. It
@@ -469,6 +489,9 @@ class Base(Configuration):
 
     # Sentry
     SENTRY_DSN = values.Value(None, environ_name="SENTRY_DSN")
+    SENTRY_TRACES_SAMPLE_RATE = values.FloatValue(
+        0.0, environ_name="SENTRY_TRACES_SAMPLE_RATE", environ_prefix=None
+    )
 
     # Easy thumbnails
     THUMBNAIL_EXTENSION = "webp"
@@ -675,6 +698,9 @@ class Base(Configuration):
         environ_prefix=None,
         default=False,
     )
+    LIVEKIT_DEFAULT_VIDEO_CODEC = VideoCodecValue(
+        "vp9", environ_name="LIVEKIT_DEFAULT_VIDEO_CODEC", environ_prefix=None
+    )
     CONNECTION_TEST_ENABLED = values.BooleanValue(
         environ_name="CONNECTION_TEST_ENABLED",
         environ_prefix=None,
@@ -1230,7 +1256,14 @@ class Base(Configuration):
                 dsn=cls.SENTRY_DSN,
                 environment=cls.__name__.lower(),  # build, test, development, production
                 release=get_release(),
-                integrations=[DjangoIntegration()],
+                traces_sample_rate=cls.SENTRY_TRACES_SAMPLE_RATE,
+                integrations=[
+                    DjangoIntegration(
+                        transaction_style="url",
+                        middleware_spans=True,
+                        cache_spans=True,
+                    )
+                ],
             )
             sentry_sdk.set_tag("application", "backend")
 

src/frontend/package-lock.json

@@ -23,18 +23,18 @@
         "@timephy/rnnoise-wasm": "1.0.0",
         "crisp-sdk-web": "1.1.2",
         "hoofd": "1.7.3",
-        "humanize-duration": "3.33.2",
+        "humanize-duration": "3.34.1",
         "i18next": "26.3.6",
         "i18next-browser-languagedetector": "8.2.1",
         "i18next-parser": "9.4.0",
         "i18next-resources-to-backend": "1.2.3",
         "livekit-client": "2.21.0",
-        "posthog-js": "1.414.0",
+        "posthog-js": "1.418.10",
         "react": "18.3.1",
         "react-aria": "3.50.0",
         "react-aria-components": "1.19.0",
         "react-dom": "18.3.1",
-        "react-i18next": "17.0.10",
+        "react-i18next": "17.0.12",
         "react-stately": "3.48.0",
         "use-sound": "5.0.0",
         "valtio": "2.3.2",
@@ -1720,28 +1720,28 @@
       "license": "MIT"
     },
     "node_modules/@posthog/browser-common": {
-      "version": "0.4.0",
-      "resolved": "https://registry.npmjs.org/@posthog/browser-common/-/browser-common-0.4.0.tgz",
-      "integrity": "sha512-W9DCGVks15docUMPvJ2nd8NS16Gn74bsGWuaeg31beEKFSjdW8wvnQ1ETY6WSql5pYxZb3GdJmEUZVVstKSrBQ==",
+      "version": "0.5.2",
+      "resolved": "https://registry.npmjs.org/@posthog/browser-common/-/browser-common-0.5.2.tgz",
+      "integrity": "sha512-8GvfEshFdeKIccuy3kpp6mDBxawQtRamMYRCwzy1r1ixLKQVLAGs3afhOf6r75yp59ZQBi5mtXQgUJ2Jz8eHuw==",
       "license": "MIT",
       "dependencies": {
-        "@posthog/core": "^1.46.8",
-        "@posthog/types": "^1.402.0"
+        "@posthog/core": "^1.48.11",
+        "@posthog/types": "^1.405.3"
       }
     },
     "node_modules/@posthog/core": {
-      "version": "1.49.1",
-      "resolved": "https://registry.npmjs.org/@posthog/core/-/core-1.49.1.tgz",
-      "integrity": "sha512-jdZh85tG56OXLH881CVwBZyiXCPPaZasfYeWwm9kVUvxC/Rb+lz7wYN9GuqSEmNPJgVnK4v8wS0bCaFc3OmVEA==",
+      "version": "1.53.2",
+      "resolved": "https://registry.npmjs.org/@posthog/core/-/core-1.53.2.tgz",
+      "integrity": "sha512-Knx8442G2LyPVIzLvhcBX/TIdeHpZhrYrtZou3Uw8FWfbr9gQtQeOZDCog3MWcDxJ+4vAnMAAOzf5cYpc7Gxyw==",
       "license": "MIT",
       "dependencies": {
-        "@posthog/types": "^1.407.0"
+        "@posthog/types": "^1.411.1"
       }
     },
     "node_modules/@posthog/types": {
-      "version": "1.407.1",
-      "resolved": "https://registry.npmjs.org/@posthog/types/-/types-1.407.1.tgz",
-      "integrity": "sha512-WhbkXPC2rgylXqmxHqv70ffI3k+KxyR6s7DBIfr5NvIqHkxp6v0pk31D/jbz0DNVbzwkLjyll2pxr4FNbJiYzg==",
+      "version": "1.411.1",
+      "resolved": "https://registry.npmjs.org/@posthog/types/-/types-1.411.1.tgz",
+      "integrity": "sha512-Gd7tnSYctcSXup3naVlAgavvenByRao6rsSYdMgWgP35KE9jFn+rMHNRJeI5LNjJuLzMXHEVcgzAN7xcATefdw==",
       "license": "MIT"
     },
     "node_modules/@react-aria/overlays": {
@@ -6354,11 +6354,12 @@
       "integrity": "sha512-iARIBPgcQrwtEr+tALF+rapJ8qSc+Set2GJQl7xT1MQzWaVkFebdJhR3alVlSiUf5U7nAANKuj3aWpwerocD5w=="
     },
     "node_modules/html-parse-stringify": {
-      "version": "3.0.1",
-      "resolved": "https://registry.npmjs.org/html-parse-stringify/-/html-parse-stringify-3.0.1.tgz",
-      "integrity": "sha512-KknJ50kTInJ7qIScF3jeaFRpMpE8/lfiTdzf/twXyPBLAGrLRTmkz3AdTnKeh40X8k9L2fdYwEp/42WGXIRGcg==",
-      "dependencies": {
-        "void-elements": "3.1.0"
+      "version": "4.0.1",
+      "resolved": "https://registry.npmjs.org/html-parse-stringify/-/html-parse-stringify-4.0.1.tgz",
+      "integrity": "sha512-0zHsZJrK7S3K2aucXWL6ycoYJ/iNtIcFHC/nYQgFklPtrv5LpJctIiSCroWZWeuoXvuyFdzp6KzjJQ+OT5MfFw==",
+      "license": "MIT",
+      "funding": {
+        "url": "https://locize.com"
       }
     },
     "node_modules/htmlparser2": {
@@ -6401,9 +6402,9 @@
       }
     },
     "node_modules/humanize-duration": {
-      "version": "3.33.2",
-      "resolved": "https://registry.npmjs.org/humanize-duration/-/humanize-duration-3.33.2.tgz",
-      "integrity": "sha512-K7Ny/ULO1hDm2nnhvAY+SJV1skxFb61fd073SG1IWJl+D44ULrruCuTyjHKjBVVcSuTlnY99DKtgEG39CM5QOQ==",
+      "version": "3.34.1",
+      "resolved": "https://registry.npmjs.org/humanize-duration/-/humanize-duration-3.34.1.tgz",
+      "integrity": "sha512-YIiigjQ+O31rvcyDJPK1ptTZtvSErjBtmHy93VhbwxB/VwMG0FszKs2IB667tFxmOhNapePQQxa24luQRDkKFQ==",
       "license": "Unlicense",
       "funding": {
         "url": "https://github.com/sponsors/EvanHahn"
@@ -9131,16 +9132,16 @@
       "license": "MIT"
     },
     "node_modules/posthog-js": {
-      "version": "1.414.0",
-      "resolved": "https://registry.npmjs.org/posthog-js/-/posthog-js-1.414.0.tgz",
-      "integrity": "sha512-dtZd4asdskr8lNyltAEX6zyn48uO1pO0EMvx6AXJU65PFhu6yn2LPbKtQcyLysjcN57FJPNT9QYL6St5SBJHqw==",
+      "version": "1.418.10",
+      "resolved": "https://registry.npmjs.org/posthog-js/-/posthog-js-1.418.10.tgz",
+      "integrity": "sha512-XMvmmnuFoesSPjFo+wvzXkvuzYqIho8CVqxugG1Wt768offFARYNZDd1/xWfm9vk/pJTJ4RhUEHRzLpggmGx9Q==",
       "license": "(Apache-2.0 AND MIT)",
       "dependencies": {
-        "@posthog/browser-common": "^0.4.0",
-        "@posthog/core": "^1.46.9",
-        "@posthog/types": "^1.402.2",
+        "@posthog/browser-common": "^0.5.0",
+        "@posthog/core": "^1.48.8",
+        "@posthog/types": "^1.405.1",
         "core-js": "^3.49.0",
-        "dompurify": "^3.4.12",
+        "dompurify": "^3.4.13",
         "fflate": "^0.4.8",
         "preact": "^10.29.3",
         "query-selector-shadow-dom": "^1.0.1",
@@ -9435,13 +9436,13 @@
       }
     },
     "node_modules/react-i18next": {
-      "version": "17.0.10",
-      "resolved": "https://registry.npmjs.org/react-i18next/-/react-i18next-17.0.10.tgz",
-      "integrity": "sha512-XneHftyYA774MJkkccSkZ5oKrUpCnXIPmxio3wemqrVzCRLWiGXOMbIzObrer03fNDEnm8g8R5yYls4HcE+esg==",
+      "version": "17.0.12",
+      "resolved": "https://registry.npmjs.org/react-i18next/-/react-i18next-17.0.12.tgz",
+      "integrity": "sha512-lFWPEGkxQ6RhusdUkysFBD58VHfSSzvHBzqMgN0SvfVpdQGfwtNkStTqdy08/sJd7s807qqutgx93fRpD0DJ3Q==",
       "license": "MIT",
       "dependencies": {
-        "@babel/runtime": "^7.29.2",
-        "html-parse-stringify": "^3.0.1",
+        "@babel/runtime": "^7.29.7",
+        "html-parse-stringify": "^4.0.1",
         "use-sync-external-store": "^1.6.0"
       },
       "peerDependencies": {
@@ -11608,14 +11609,6 @@
         "url": "https://github.com/sponsors/jonschlinkert"
       }
     },
-    "node_modules/void-elements": {
-      "version": "3.1.0",
-      "resolved": "https://registry.npmjs.org/void-elements/-/void-elements-3.1.0.tgz",
-      "integrity": "sha512-Dhxzh5HZuiHQhbvTW9AMetFfBHDMYpo23Uo9btPXgdYP+3T5S+p+jgNy7spra+veYhBP2dCSgxR/i2Y02h5/6w==",
-      "engines": {
-        "node": ">=0.10.0"
-      }
-    },
     "node_modules/walk-sync": {
       "version": "2.2.0",
       "resolved": "https://registry.npmjs.org/walk-sync/-/walk-sync-2.2.0.tgz",

src/frontend/package.json

@@ -30,18 +30,18 @@
     "@timephy/rnnoise-wasm": "1.0.0",
     "crisp-sdk-web": "1.1.2",
     "hoofd": "1.7.3",
-    "humanize-duration": "3.33.2",
+    "humanize-duration": "3.34.1",
     "i18next": "26.3.6",
     "i18next-browser-languagedetector": "8.2.1",
     "i18next-parser": "9.4.0",
     "i18next-resources-to-backend": "1.2.3",
     "livekit-client": "2.21.0",
-    "posthog-js": "1.414.0",
+    "posthog-js": "1.418.10",
     "react": "18.3.1",
     "react-aria": "3.50.0",
     "react-aria-components": "1.19.0",
     "react-dom": "18.3.1",
-    "react-i18next": "17.0.10",
+    "react-i18next": "17.0.12",
     "react-stately": "3.48.0",
     "use-sound": "5.0.0",
     "valtio": "2.3.2",

src/frontend/src/api/useConfig.ts

@@ -3,7 +3,7 @@ import { keys } from './queryKeys'
 import { useQuery } from '@tanstack/react-query'
 import { RecordingMode } from '@/features/recording'
 import type { ApiAccessLevel } from '@/features/rooms/api/ApiRoom'
-import type { Track } from 'livekit-client'
+import type { Track, VideoCodec } from 'livekit-client'
 type Source = Track.Source
 
 export interface ApiConfig {
@@ -62,6 +62,7 @@ export interface ApiConfig {
     force_wss_protocol: boolean
     enable_firefox_proxy_workaround: boolean
     default_sources: Source[]
+    default_video_codec: VideoCodec
   }
   transcription_destination?: string
   max_participants_for_sound: number

src/frontend/src/features/rooms/components/Conference.tsx

@@ -107,7 +107,7 @@ export const Conference = ({
       adaptiveStream: true,
       dynacast: true,
       publishDefaults: {
-        videoCodec: 'vp9',
+        videoCodec: apiConfig?.livekit.default_video_codec ?? 'vp9',
       },
       videoCaptureDefaults: {
         deviceId: userConfig.videoDeviceId ?? undefined,
@@ -129,6 +129,7 @@ export const Conference = ({
     userConfig.videoPublishResolution,
     userConfig.audioDeviceId,
     userConfig.audioOutputDeviceId,
+    apiConfig?.livekit.default_video_codec,
   ])
 
   const room = useMemo(() => new Room(roomOptions), [roomOptions])

src/frontend/src/features/rooms/livekit/components/controls/Options/SupportMenuItem.tsx

@@ -2,23 +2,23 @@ import { RiQuestionLine } from '@remixicon/react'
 import { MenuItem } from 'react-aria-components'
 import { useTranslation } from 'react-i18next'
 import { menuRecipe } from '@/primitives/menuRecipe'
-import { Crisp } from 'crisp-sdk-web'
-import { useIsSupportEnabled } from '@/features/support/hooks/useSupport'
+import {
+  useIsSupportEnabled,
+  openSupportChat,
+} from '@/features/support/hooks/useSupport'
 
 export const SupportMenuItem = () => {
   const { t } = useTranslation('rooms', { keyPrefix: 'options.items' })
   const isSupportEnabled = useIsSupportEnabled()
 
-  if (!isSupportEnabled || !Crisp) {
+  if (!isSupportEnabled) {
     return
   }
 
   return (
     <MenuItem
       className={menuRecipe({ icon: true, variant: 'dark' }).item}
-      onAction={() => {
-        Crisp?.chat.open()
-      }}
+      onAction={openSupportChat}
     >
       <RiQuestionLine size={20} />
       {t('support')}

src/frontend/src/features/support/hooks/useSupport.tsx

@@ -1,20 +1,45 @@
-import { useEffect } from 'react'
-import { Crisp } from 'crisp-sdk-web'
+import { useEffect, useState } from 'react'
 import { type ApiUser } from '@/features/auth/api/ApiUser'
 import { useUser } from '@/features/auth/api/useUser'
 import { useConfig } from '@/api/useConfig'
 
+type CrispSdk = (typeof import('crisp-sdk-web'))['Crisp']
+
+let crisp: CrispSdk | undefined
+let crispPromise: Promise<CrispSdk> | undefined
+
+const loadCrisp = (): Promise<CrispSdk> => {
+  crispPromise ??= import('crisp-sdk-web')
+    .then((module) => {
+      crisp = module.Crisp
+      return module.Crisp
+    })
+    .catch((error) => {
+      crispPromise = undefined
+      throw error
+    })
+
+  return crispPromise
+}
+
+export const openSupportChat = () => {
+  if (!crisp?.isCrispInjected()) return
+  crisp.chat.open()
+}
+
 export const initializeSupportSession = (user: ApiUser) => {
-  if (!Crisp.isCrispInjected()) return
+  if (!crisp?.isCrispInjected()) return
+
   const { id, email } = user
-  Crisp.setTokenId(`meet-${id}`)
-  if (email) Crisp.user.setEmail(email)
+  crisp.setTokenId(`meet-${id}`)
+  if (email) crisp.user.setEmail(email)
 }
 
 export const terminateSupportSession = () => {
-  if (!Crisp.isCrispInjected()) return
-  Crisp.setTokenId()
-  Crisp.session.reset()
+  if (!crisp?.isCrispInjected()) return
+
+  crisp.setTokenId()
+  crisp.session.reset()
 }
 
 export type useSupportProps = {
@@ -22,26 +47,70 @@ export type useSupportProps = {
   isDisabled?: boolean
 }
 
-// Configure Crisp chat for real-time support across all pages.
+const IDLE_TIMEOUT_MS = 10_000
+
+const scheduleWhenIdle = (callback: () => void): (() => void) => {
+  if (typeof window.requestIdleCallback === 'function') {
+    const handle = window.requestIdleCallback(callback, {
+      timeout: IDLE_TIMEOUT_MS,
+    })
+    return () => window.cancelIdleCallback(handle)
+  }
+
+  const handle = window.setTimeout(callback, 1)
+  return () => window.clearTimeout(handle)
+}
+
 export const useSupport = ({ id, isDisabled }: useSupportProps) => {
   const { user } = useUser()
+  const [isInjected, setIsInjected] = useState(
+    () => crisp?.isCrispInjected() ?? false
+  )
 
   useEffect(() => {
-    if (!id || Crisp.isCrispInjected() || isDisabled) return
-    Crisp.configure(id)
-    Crisp.setHideOnMobile(true)
+    if (!id || isDisabled) return
+
+    if (crisp?.isCrispInjected()) {
+      setIsInjected(true)
+      return
+    }
+
+    let cancelled = false
+
+    const cancelIdle = scheduleWhenIdle(() => {
+      void loadCrisp()
+        .then((sdk) => {
+          if (cancelled) return
+
+          if (!sdk.isCrispInjected()) {
+            sdk.configure(id)
+            sdk.setHideOnMobile(true)
+          }
+
+          setIsInjected(true)
+        })
+        .catch((error) => {
+          if (!cancelled) {
+            console.error('Failed to initialize support chat', error)
+          }
+        })
+    })
+
+    return () => {
+      cancelled = true
+      cancelIdle()
+    }
   }, [id, isDisabled])
 
   useEffect(() => {
-    if (!user) return
+    if (!user || !isInjected || isDisabled) return
     initializeSupportSession(user)
-  }, [user])
+  }, [user, isInjected, isDisabled])
 
   return null
 }
 
-// Some users may block Crisp chat widget with browser ad blockers or anti-tracking plugins
-// So we need to safely check if Crisp is available and not blocked
+// Some users block the chat widget, so check its availability safely.
 const isCrispAvailable = () => {
   try {
     return !!window?.$crisp?.is

src/frontend/src/locales/de/rooms.json

@@ -480,7 +480,7 @@
       "destination": "Ein neues Dokument wird erstellt auf",
       "destinationUnknown": "Ein neues Dokument wird erstellt",
       "language": "Meeting-Sprache:",
-      "recording": "Auch eine Aufzeichnung starten"
+      "recording": "Auch eine Videoaufzeichnung starten"
     },
     "button": {
       "start": "Meeting-Transkription starten",

src/frontend/src/locales/en/rooms.json

@@ -480,7 +480,7 @@
       "destination": "A new document will be created on",
       "destinationUnknown": "A new document will be created",
       "language": "Meeting language:",
-      "recording": "Also start a recording"
+      "recording": "Also start a video recording"
     },
     "button": {
       "start": "Start transcribing the meeting",

src/frontend/src/locales/es/rooms.json

@@ -479,7 +479,7 @@
       "destination": "Se creará un nuevo documento en",
       "destinationUnknown": "Se creará un nuevo documento",
       "language": "Idioma de la reunión:",
-      "recording": "Iniciar también una grabación"
+      "recording": "Iniciar también una grabación de vídeo"
     },
     "button": {
       "start": "Empezar a transcribir la reunión",

src/frontend/src/locales/fr/rooms.json

@@ -480,7 +480,7 @@
       "destination": "Un nouveau document sera créé sur",
       "destinationUnknown": "Un nouveau document sera créé",
       "language": "Langue de la réunion :",
-      "recording": "Démarrer aussi un enregistrement"
+      "recording": "Démarrer aussi un enregistrement vidéo"
     },
     "button": {
       "start": "Commencer à transcrire la réunion",

src/frontend/src/locales/nl/rooms.json

@@ -480,7 +480,7 @@
       "destination": "Er wordt een nieuw document aangemaakt op",
       "destinationUnknown": "Een nieuw document wordt aangemaakt",
       "language": "Vergadertalen:",
-      "recording": "Start ook een opname"
+      "recording": "Start ook een video-opname"
     },
     "button": {
       "start": "Begin met het transcriberen van de vergadering",

src/helm/env.d/common.yaml.gotmpl

@@ -150,6 +150,7 @@ backend:
     # Frontend
     LIVEKIT_FORCE_WSS_PROTOCOL: True
     LIVEKIT_ENABLE_FIREFOX_PROXY_WORKAROUND: True
+    LIVEKIT_DEFAULT_VIDEO_CODEC: vp9
     FRONTEND_IDLE_DISCONNECT_WARNING_DELAY: 9000
     FRONTEND_SILENCE_LIVEKIT_DEBUG: False
     FRONTEND_SUPPORT: "{'id': '58ea6697-8eba-4492-bc59-ad6562585041', 'help_article_transcript': 'https://lasuite.crisp.help/fr/article/visio-transcript-1sjq43x', 'help_article_recording': 'https://lasuite.crisp.help/fr/article/visio-enregistrement-wgc8o0', 'help_article_more_tools': 'https://lasuite.crisp.help/fr/article/visio-tools-bvxj23'}"