Oliver Kieselbach
babc89c776
fairstone.ca analysis 2026-08-21: after the reseal-reboot technicians routinely power devices off at the logon screen to box them. Both silence paths (2h maintenance sweep, agent stall probe) then labeled the expected parking state "Stalled - Agent silent", and stage 2 later reconciled it to Succeeded on the Part-1 whiteglove_complete with a reason claiming Account Setup completed. - EnrollmentTimeoutClassifier: shared pure gate IsWhiteGloveAwaitingUser (pre-provisioned + ResumedAt + Device Setup provisioned + zero user evidence since resume) with one canonical customer-facing reason; new rollup field HasEnrollmentComplete separates real completions from Part-1 whiteglove_complete - ClassifyTimedOutSession: gated sessions are AwaitingUser within grace and reconcile past grace with an honest WhiteGlove reason; on resumed sessions whiteglove_complete no longer counts as terminal-complete evidence (rule 2), so partial user progress falls through to the honest AwaitingUser/Incomplete rules - MaintenanceService stage 1 + session_stalled ingest mapping apply the same gate (fail-soft to Stalled); sweep audit now carries SessionsAwaitingUser - Callsites (stage 2, max-lifetime verdict, late-telemetry reconcile, legacy reclassification) pass IsPreProvisioned/ResumedAt through Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
AutopilotMonitor
Advanced monitoring and troubleshooting solution for Windows Autopilot deployments. Gain full visibility into every enrollment session with a detailed event timeline, fleet health dashboards, and session reporting. Define custom analysis rules to automatically detect issues and gather rules to collect targeted evidence. Retrieve diagnostics packages on demand, configure agent settings like auto-reboot behavior and automatic timezone adjustment — all managed centrally from the web dashboard.
Availability
Autopilot Monitor is publicly available — the Community plan is free. Sign in with your work account at autopilotmonitor.com; new organizations complete a short activation step after first sign-in.
Overview
Autopilot Monitor provides real-time tracking, intelligent diagnostics, and automated troubleshooting for Windows Autopilot enrollment processes. It consists of:
- Bootstrap Script — PowerShell script deployed via Intune that starts monitoring early in the enrollment process
- Monitoring Agent — Lightweight .NET application that collects telemetry and evidence during enrollment
- Backend API — Azure Functions-based ingestion and processing pipeline
- Web Dashboard — Next.js application for real-time monitoring and fleet analytics
Architecture
For detailed information about the system architecture, components, and data flow, see Architecture Documentation.
Documentation
Full admin documentation is available at docs.autopilotmonitor.com
License
This project uses a split licensing model:
- MIT License — Agent (
src/Agent/) and Shared library (src/Shared/) — unrestricted use on end-user devices - AGPL-3.0 — Backend (
src/Backend/), Web Dashboard (src/Web/), and MCP Server (src/McpServer/) — server-side components remain open source
See LICENSE for full details.