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docs: sync Proxmox update guidance to shipped help

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The public troubleshooting source and the in-product copy must remain identical so operators receive the same least-privilege guidance from either surface.

Change-source: pulse-maintainer
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pulse-triage[bot]
2026-09-09 01:17:58 +01:00
parent 992aae43f8
commit a98f1bdee2
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frontend-modern/public/docs/TROUBLESHOOTING.md
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@@ -285,6 +285,29 @@ Note: The built-in `PVEAuditor` role cannot be modified. Create a custom role (e
**Rocky Linux / RHEL VMs**: The default qemu-guest-agent configuration may block file-read RPCs (`guest-file-open`, `guest-file-read`, `guest-file-close`). If memory or disk data is missing for these VMs, check `/etc/sysconfig/qemu-ga` and ensure those operations are not blocked, then restart the agent. Refer to your distro's qemu-guest-agent documentation for the exact config syntax.
### Proxmox pending-update access
A successful inventory check does not establish access to the package-update list.
Pulse requests `GET /nodes/{node}/apt/update` with its configured Proxmox credential.
[Proxmox's endpoint implementation](https://github.com/proxmox/pve-manager/blob/614bede5d65599c67e068cbf18d49717ea8ab33b/PVE/API2/APT.pm)
requires `Sys.Modify` on `/nodes/{node}` for that GET; `Sys.Audit` alone is not sufficient
in that implementation. Check the API requirements for your installed Proxmox version.
`Sys.Modify` is broader than read-only monitoring: the same privilege also authorises
the separate POST that refreshes package indexes. Do not add it automatically to a
monitoring role just to obtain an update badge. Keeping the narrower role and an
unavailable update check is a valid choice; unavailable is not a confirmed zero.
Older Pulse wording that says “Sys.Audit permission required” does not identify the
actual missing privilege.
For diagnosis, compare the affected node and endpoint using the exact credential
configured in Pulse, not an administrator's browser session. Keep TLS verification
enabled and credentials private; report only the HTTP status and a redacted denial
or whether `data` is empty/nonempty. Do not use POST, Refresh or Upgrade as a test.
If the matching GET succeeds but Pulse remains unavailable after its next update
check, report the Pulse version and displayed check time/status separately; API
success alone does not confirm the Pulse display has recovered.
### Recovery Mode
If you are completely locked out, you can trigger a recovery token from localhost:
```bash