🔒️(backend) upgrade aiohttp to fix CVE-2026-111064

Upgrade aiohttp to 3.14.5 in the backend + agents https://avd.aquasec.com/nvd/cve-2026-111064
⚡️(backend) add opt-in psycopg connection pool
2026-11-01 17:09:49 +00:00 · 2026-10-20 13:52:40 +02:00 · 2026-10-20 12:39:35 +02:00
64 changed files with 388 additions and 894 deletions
@@ -215,7 +215,7 @@ jobs:
      - name: Install Node.js
        uses: actions/setup-node@249970729cb0ef3589644e2896645e5dc5ba9c38 # v6.5.0
        with:
-          node-version: "24.22.1"
+          node-version: "24"

      - name: Install dependencies
        run: cd src/frontend/ && npm ci --ignore-scripts
@@ -8,46 +8,6 @@ and this project adheres to

 ## [Unreleased]

-## [1.37.0] - 2026-11-01
-
-### Changed
-
- ⬆️(summary) update ffmpeg to 8.1.3-r0
- ✨(frontend) replace the Crisp chat with the La Suite support form
- 🔒️(frontend) keep rooms out of search engine and AI indexes
- ⬆️(backend) upgrade django-lasuite to v1.0.0
- ⚡️(docker) build frontend assets natively for arm64 images
-
-## [1.36.3] - 2026-10-23
-
-### Fixed
-
- 🔒️(backend) upgrade brotli to 1.2.1 to fix CVE-2026-111497
- 🔒️(frontend) upgrade nginx to 1.30.6 to fix CVE-2026-15176
- 🔒️(docker) upgrade brotli-libs to 1.2.1 to fix CVE-2026-111497
- 🔒️(frontend) build the Outlook add-in on Node 22.23.4
- 🔒️(backend) upgrade djangorestframework to 3.18.2 to fix CVE-2026-114136,
-  CVE-2026-114137 and CVE-2026-114138
-
-## [1.36.2] - 2026-10-21
-
-### Fixed
-
- 🔒️(frontend) upgrade Node to 22.23.4 and 24.22.1 security releases
-
-## [1.36.1] - 2026-10-21
-
-### Changed
-
- 🔖(helm) release chart 0.0.28
-
-### Fixed
-
- 🔒️(docker) distrust compromised eMudhra emSign G3 CA roots
- 🔒️(backend) upgrade pillow to 13.0.0 to fix CVE-2026-112403
-
-## [1.36.0] - 2026-10-20
-
 ### Added

 - ⚡️(backend) add UPPER(email) index for case-insensitive user lookups
@@ -62,8 +22,6 @@ and this project adheres to
 - 🔒️(backend) throttle the start recording endpoint
 - 🐛(backend) put a timeout on every LiveKit API call
 - 🔒️(backend) upgrade aiohttp to 3.14.5 to fix CVE-2026-111064
- ♿️(frontend) announce the microphone turning off on shortcut #1816
- 🐛(release) use env bash in prepare-release script for NixOS

 ## [1.35.0] - 2026-10-13

@@ -188,7 +146,7 @@ and this project adheres to

 ### Fixed

- 🐛(helm) probe liveness on `__lbheartbeat__` and readiness on `__heartbeat__`
+- 🐛(helm) probe liveness on __lbheartbeat__ and readiness on __heartbeat__
 - 🐛(helm) render periodSeconds and failureThreshold on probes
 - 🐛(backend) report the app release to Sentry instead of "NA"
 - 🐛(frontend) play the waiting room notification sound on every arrival
@@ -1,16 +1,14 @@
 # Django Meet

 # ---- base image to inherit from ----
-FROM python:3.13.16-alpine3.24 AS base
+FROM python:3.13.15-alpine3.24 AS base

 # Upgrade pip to its latest release to speed up dependencies installation
 RUN python -m pip install --upgrade pip

 # Upgrade system packages to install security updates
 RUN apk update && \
-  apk upgrade && \
-  apk add --no-cache --upgrade 'ca-certificates>=20261020-r0' && \
-  update-ca-certificates
+  apk upgrade

 # ---- Back-end builder image ----
 FROM base AS back-builder
@@ -25,7 +23,7 @@ ENV UV_LINK_MODE=copy
 ENV UV_PYTHON_DOWNLOADS=0

 # install uv
-COPY --from=ghcr.io/astral-sh/uv:0.13.4 /uv /uvx /bin/
+COPY --from=ghcr.io/astral-sh/uv:0.10.9 /uv /uvx /bin/

 WORKDIR /app

@@ -39,9 +37,7 @@ RUN --mount=type=cache,target=/root/.cache/uv \
  uv sync --locked --no-dev

 # ---- mails ----
-FROM node:22.23.4-alpine AS mail-builder
-
-RUN apk upgrade --no-cache ca-certificates
+FROM node:22-alpine AS mail-builder

 COPY ./src/mail /mail/app

@@ -87,8 +83,7 @@ RUN apk --no-cache add \
  libffi-dev \
  pango \
  libmagic \
-  shared-mime-info \
-  'brotli-libs>=1.2.1-r0'
+  shared-mime-info


 # Copy entrypoint
@@ -125,7 +120,7 @@ USER root:root
 RUN apk add postgresql-client

 # Install development dependencies
-RUN --mount=from=ghcr.io/astral-sh/uv:0.13.4,source=/uv,target=/bin/uv \
+RUN --mount=from=ghcr.io/astral-sh/uv:0.10.9,source=/uv,target=/bin/uv \
  uv sync --all-extras --locked

 # Restore the un-privileged user running the application
@@ -16,20 +16,6 @@ the following command inside your docker container:

 ## [Unreleased]

-## v1.37.0
-
-### Crisp support chat replaced by the La Suite support form
-
-The Crisp chat is gone, the support button, now open the La Suite support form. They are hidden unless these `FRONTEND_SUPPORT` keys are all set.
-The former help links for recording/transcription are now redirecting to the adhoc page in the official documentation
-
-### Pages hidden from search engines
-
-Every page except `/` now carries a `noindex` tag and, with the provided nginx configurations, an `X-Robots-Tag` header to stay out of search indexes.
-A new `robots.txt` also blocks the main AI crawlers. If you maintain your own nginx configuration, copy the `location = /` and `location = /home.html` blocks from `src/frontend/default.conf`, and the `X-Robots-Tag` header from its `location /`.
-
-## [v1.35.0]
-
 ### Purging deleted rooms

 Deleting a room now only soft deletes it: it is hidden but keeps its slug and PIN code. The `purge_inactive_rooms` command also permanently deletes soft-deleted rooms. See [the room purge documentation](docs/features/room-purge.md).
@@ -1,6 +1,6 @@
-#!/usr/bin/env bash
+#!/bin/bash

-set -e # Exit on error
+set -e  # Exit on error

 # Colors for output
 RED='\033[0;31m'
@@ -10,59 +10,60 @@ NC='\033[0m' # No Color

 # Function to print colored output
 print_info() {
-  echo -e "${GREEN}[INFO]${NC} $1"
+    echo -e "${GREEN}[INFO]${NC} $1"
 }

 print_error() {
-  echo -e "${RED}[ERROR]${NC} $1"
+    echo -e "${RED}[ERROR]${NC} $1"
 }

 print_warning() {
-  echo -e "${YELLOW}[WARNING]${NC} $1"
+    echo -e "${YELLOW}[WARNING]${NC} $1"
 }

+
 # Function to update npm package version
 update_npm_version() {
-  local component=$1
-  print_info "Updating $component version..."
-  cd "src/$component"
-  npm version "$VERSION" --no-git-tag-version
-  cd -
+    local component=$1
+    print_info "Updating $component version..."
+    cd "src/$component"
+    npm version "$VERSION" --no-git-tag-version
+    cd -
 }

 # Function to update Python project version in pyproject.toml
 update_python_version() {
-  local component=$1
-  print_info "Updating $component version..."
-  cd "src/$component"
+    local component=$1
+    print_info "Updating $component version..."
+    cd "src/$component"

-  if [ ! -f "pyproject.toml" ]; then
-    print_error "pyproject.toml not found in src/$component!"
-    exit 1
-  fi
+    if [ ! -f "pyproject.toml" ]; then
+        print_error "pyproject.toml not found in src/$component!"
+        exit 1
+    fi

-  if grep -q '^version = "' pyproject.toml; then
-    sed -i.bak "s/^version = \".*\"/version = \"$VERSION\"/" pyproject.toml
-    rm pyproject.toml.bak
-    print_info "Updated pyproject.toml version to $VERSION"
-  else
-    print_error "Could not find version line in pyproject.toml"
-    exit 1
-  fi
+    if grep -q '^version = "' pyproject.toml; then
+        sed -i.bak "s/^version = \".*\"/version = \"$VERSION\"/" pyproject.toml
+        rm pyproject.toml.bak
+        print_info "Updated pyproject.toml version to $VERSION"
+    else
+        print_error "Could not find version line in pyproject.toml"
+        exit 1
+    fi

-  cd -
+    cd -
 }

 # Check if we're in a git repository
-if ! git rev-parse --git-dir >/dev/null 2>&1; then
-  print_error "Not a git repository. Please run this script from the root of your project."
-  exit 1
+if ! git rev-parse --git-dir > /dev/null 2>&1; then
+    print_error "Not a git repository. Please run this script from the root of your project."
+    exit 1
 fi

 # Check if working directory is clean
 if ! git diff-index --quiet HEAD --; then
-  print_error "Working directory is not clean. Please commit or stash your changes first."
-  exit 1
+    print_error "Working directory is not clean. Please commit or stash your changes first."
+    exit 1
 fi

 # Ask user for release version number
@@ -71,8 +72,8 @@ read -r -p "Enter release version number (e.g., 1.2.3): " VERSION

 # Validate version format (basic semver check)
 if ! [[ $VERSION =~ ^[0-9]+\.[0-9]+\.[0-9]+$ ]]; then
-  print_error "Invalid version format. Please use semantic versioning (e.g., 1.2.3)"
-  exit 1
+    print_error "Invalid version format. Please use semantic versioning (e.g., 1.2.3)"
+    exit 1
 fi

 print_info "Release version: $VERSION"
@@ -80,8 +81,8 @@ print_info "Release version: $VERSION"
 # Check if branch already exists
 BRANCH_NAME="release/$VERSION"
 if git show-ref --verify --quiet "refs/heads/$BRANCH_NAME"; then
-  print_error "Branch $BRANCH_NAME already exists!"
-  exit 1
+    print_error "Branch $BRANCH_NAME already exists!"
+    exit 1
 fi

 # Create and checkout new branch
@@ -128,8 +129,8 @@ cd -
 print_info "Updating CHANGELOG..."

 if [ ! -f "CHANGELOG.md" ]; then
-  print_error "CHANGELOG.md not found in project root!"
-  exit 1
+    print_error "CHANGELOG.md not found in project root!"
+    exit 1
 fi

 # Get current date in YYYY-MM-DD format
@@ -137,21 +138,23 @@ CURRENT_DATE=$(date +%Y-%m-%d)

 # Replace [Unreleased] with [version number] - YYYY-MM-DD
 if grep -q '\[Unreleased\]' CHANGELOG.md; then
-  sed -i.bak "s/\[Unreleased\]/[$VERSION] - $CURRENT_DATE/" CHANGELOG.md
+    sed -i.bak "s/\[Unreleased\]/[$VERSION] - $CURRENT_DATE/" CHANGELOG.md

-  # Add new [Unreleased] section after the header
-  # This adds it after the line containing "Semantic Versioning"
-  sed -i.bak "/Semantic Versioning/a\\
+    # Add new [Unreleased] section after the header
+    # This adds it after the line containing "Semantic Versioning"
+    sed -i.bak "/Semantic Versioning/a\\
 \\
 ## [Unreleased]
 " CHANGELOG.md

-  rm CHANGELOG.md.bak
-  print_info "Updated CHANGELOG.md"
+    rm CHANGELOG.md.bak
+    print_info "Updated CHANGELOG.md"
 else
-  print_warning "Could not find [Unreleased] section in CHANGELOG.md"
+    print_warning "Could not find [Unreleased] section in CHANGELOG.md"
 fi

+
+
 # Summary
 echo ""
 print_info "Release preparation complete!"
@@ -175,4 +178,4 @@ print_warning "Next steps:"
 echo "  1. Review the changes: git status"
 echo "  2. Commit the changes: git add . && git commit -m 'Release $VERSION'"
 echo "  3. Push the branch: git push origin $BRANCH_NAME"
-echo ""
+echo ""
@@ -175,7 +175,7 @@ services:
    working_dir: /app

  node:
-    image: node:22.23.4-alpine
+    image: node:22-alpine
    user: "${DOCKER_USER:-1000}"
    environment:
      HOME: /tmp
@@ -38,17 +38,6 @@ server {
      add_header Cache-Control "public, max-age=2592000";
  }

-  location = / {
-      try_files /home.html /index.html;
-      add_header Cache-Control "no-cache, no-store, must-revalidate";
-      add_header Pragma "no-cache";
-      add_header Expires 0;
-  }
-
-  location = /home.html {
-      internal;
-  }
-
  # Serve static files
  location / {
      try_files $uri $uri/ /index.html;
@@ -56,7 +45,6 @@ server {
      add_header Cache-Control "no-cache, no-store, must-revalidate";
      add_header Pragma "no-cache";  # HTTP 1.0 header for backward compatibility
      add_header Expires 0;
-      add_header X-Robots-Tag "noindex, nofollow" always;
  }

  # Optionally, handle 404 errors by redirecting to index.html
@@ -1,7 +1,5 @@
 # ---- Front-end image ----
-FROM --platform=$BUILDPLATFORM node:22.23.4-alpine AS frontend-deps
-
-RUN apk upgrade --no-cache ca-certificates
+FROM node:22-alpine AS frontend-deps

 WORKDIR /home/frontend/

@@ -41,9 +39,7 @@ COPY ./docker/dinum-frontend/fonts/ \
    ./dist/assets/fonts/

 # ---- Addons builder image ----
-FROM --platform=$BUILDPLATFORM node:22.23.4-alpine AS addons-builder
-
-RUN apk upgrade --no-cache ca-certificates
+FROM node:20-alpine AS addons-builder

 WORKDIR /home/addons/outlook

@@ -58,15 +54,13 @@ RUN npx webpack --mode production


 # ---- Front-end image ----
-FROM nginxinc/nginx-unprivileged:1.30.6-alpine3.24 AS frontend-production
+FROM nginxinc/nginx-unprivileged:1.30.4-alpine3.24 AS frontend-production

 USER root
 RUN apk upgrade --no-cache libexpat && \
    apk add --no-cache --upgrade 'pcre2>=10.49-r0' 'tiff>=4.7.2-r0' \
-        'libx11>=1.8.14-r0' 'ca-certificates>=20261020-r0' \
-        'brotli-libs>=1.2.1-r0' && \
-    apk del curl && \
-    rm -f /usr/share/nginx/html/50x.html
+        'libx11>=1.8.14-r0' && \
+    apk del curl
 USER nginx

 USER nginx
@@ -43,7 +43,6 @@ server {
      add_header Cache-Control "no-cache, no-store, must-revalidate";
      add_header Pragma "no-cache" always;
      add_header Expires 0 always;
-      add_header X-Robots-Tag "noindex, nofollow" always;

      set $ms_domains "https://*.live.com https://*.office.com https://*.microsoft.com https://*.office365.com https://*.sharepoint.com";

@@ -77,17 +76,6 @@ server {
      add_header Cache-Control "public, max-age=2592000";
  }

-  location = / {
-      try_files /home.html /index.html;
-      add_header Cache-Control "no-cache, no-store, must-revalidate";
-      add_header Pragma "no-cache";
-      add_header Expires 0;
-  }
-
-  location = /home.html {
-      internal;
-  }
-
  # Serve static files
  location / {
      try_files $uri $uri/ /index.html;
@@ -95,7 +83,6 @@ server {
      add_header Cache-Control "no-cache, no-store, must-revalidate";
      add_header Pragma "no-cache";  # HTTP 1.0 header for backward compatibility
      add_header Expires 0;
-      add_header X-Robots-Tag "noindex, nofollow" always;
  }

  # Optionally, handle 404 errors by redirecting to index.html
@@ -37,7 +37,7 @@ $ make help
 ---

 ## Need Help?
-If you need any assistance or have questions while getting started, feel free to reach out to @lebaudantoine anytime! Antoine is available to help you onboard and guide you through the process. Chat with him @antoine.lebaud:matrix.org, or by email at [support-visio@numerique.gouv.fr](mailto:support-visio@numerique.gouv.fr).
+If you need any assistance or have questions while getting started, feel free to reach out to @lebaudantoine anytime! Antoine is available to help you onboard and guide you through the process. Chat with him @antoine.lebaud:matrix.org, or from the [support hotline](https://go.crisp.chat/chat/embed/?website_id=58ea6697-8eba-4492-bc59-ad6562585041).

 ---

@@ -348,7 +348,7 @@ These are the environmental options available on meet backend.
 | CSRF_TRUSTED_ORIGINS                            | CSRF trusted origins list                                                                                                                                    | []                                                                                                                                                           |
 | FRONTEND_CUSTOM_CSS_URL                         | URL of an additional CSS file to load in the frontend app. If set, a `<link>` tag with this URL as href is added to the `<head>` of the frontend app         |                                                                                                                                                              |
 | FRONTEND_ANALYTICS                              | Analytics information                                                                                                                                        | {}                                                                                                                                                           |
-| FRONTEND_SUPPORT                                | La Suite support form (`widget_script_url`, `widget_api_url`, `widget_channel`) and help articles (`help_article_*`)                                         | {}                                                                                                                                                           |
+| FRONTEND_SUPPORT                                | Crisp frontend support configuration, also you can pass help articles, with `help_article_transcript`, `help_article_recording`, `help_article_more_tools`   | {}                                                                                                                                                           |
 | FRONTEND_MANIFEST_LINK                          | Link to the "Learn more" button on the homepage                                                                                                              | {}                                                                                                                                                           |
 | FRONTEND_SILENCE_LIVEKIT_DEBUG                  | Silence LiveKit debug logs                                                                                                                                   | false                                                                                                                                                        |
 | FRONTEND_IS_SILENT_LOGIN_ENABLED                | Enable silent login feature                                                                                                                                  | true                                                                                                                                                         |
@@ -2,7 +2,6 @@
 <html lang="fr">
 <head>
    <meta charset="UTF-8" />
-    <meta name="robots" content="noindex, nofollow" />
    <title data-app-name></title>
    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
    <script nonce="NONCE_PLACEHOLDER" src="https://appsforoffice.microsoft.com/lib/1/hosted/office.js"></script>
@@ -4,7 +4,6 @@
    <meta charset="UTF-8" />
    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
    <meta name="viewport" content="width=device-width, initial-scale=1">
-    <meta name="robots" content="noindex, nofollow" />
    <title data-app-name></title>
    <link rel="stylesheet" href="../styles/spinner.css" />
    <script nonce="NONCE_PLACEHOLDER" src="/addons/outlook/config.js"></script>
@@ -4,7 +4,6 @@
    <meta charset="UTF-8" />
    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
    <meta name="viewport" content="width=device-width, initial-scale=1">
-    <meta name="robots" content="noindex, nofollow" />
    <title data-app-name></title>
    <link rel="stylesheet" href="taskpane.css" />
    <script nonce="NONCE_PLACEHOLDER" src="/addons/outlook/config.js"></script>
@@ -4,7 +4,6 @@
        <meta charset="UTF-8" />
        <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
        <meta name="viewport" content="width=device-width, initial-scale=1">
-        <meta name="robots" content="noindex, nofollow" />
        <title data-app-name></title>
        <link rel="stylesheet" href="../styles/spinner.css" />
        <script nonce="NONCE_PLACEHOLDER" src="/addons/outlook/config.js"></script>
@@ -1,9 +1,8 @@
-FROM python:3.14.8-slim AS base
+FROM python:3.14.7-slim AS base

 # Install system dependencies required by LiveKit, fetching packages over HTTPS only for Bureautix proxy
 RUN sed -i "s|^URIs: http://|URIs: https://|" /etc/apt/sources.list.d/debian.sources \
    && apt-get update && apt-get install -y --no-install-recommends  \
-    ca-certificates \
    libglib2.0-0 \
    libgobject-2.0-0 \
    libpcre2-8-0 \
@@ -19,7 +18,7 @@ ENV UV_COMPILE_BYTECODE=1 \
    UV_PYTHON_DOWNLOADS=0

 # Install uv
-COPY --from=ghcr.io/astral-sh/uv:0.13.4 /uv /uvx /bin/
+COPY --from=ghcr.io/astral-sh/uv:0.10.9 /uv /uvx /bin/

 WORKDIR /app

@@ -42,7 +41,7 @@ ENV UV_COMPILE_BYTECODE=1 \
    UV_LINK_MODE=copy \
    UV_PYTHON_DOWNLOADS=0

-COPY --from=ghcr.io/astral-sh/uv:0.13.4 /uv /uvx /bin/
+COPY --from=ghcr.io/astral-sh/uv:0.10.9 /uv /uvx /bin/

 WORKDIR /app

@@ -1,7 +1,7 @@

 [project]
 name = "agents"
-version = "1.37.0"
+version = "1.35.0"
 requires-python = ">=3.12"
 dependencies = [
    "livekit-agents==1.7.0",
@@ -9,7 +9,7 @@ resolution-markers = [

 [[package]]
 name = "agents"
-version = "1.37.0"
+version = "1.35.0"
 source = { virtual = "." }
 dependencies = [
    { name = "boto3" },
@@ -314,11 +314,11 @@ wheels = [

 [[package]]
 name = "certifi"
-version = "2026.10.19"
+version = "2026.7.22"
 source = { registry = "https://pypi.org/simple" }
-sdist = { url = "https://files.pythonhosted.org/packages/a6/bd/1436c50cc46699de0230fbaacc1d1de7bfec413176099949e9d5112e88f2/certifi-2026.10.19.tar.gz", hash = "sha256:035c1e85572b141bf1c3a3eff0e33a8eb74917522f2559075ff8d2fea780a1ae", size = 137598, upload-time = "2026-10-20T02:24:16.604Z" }
+sdist = { url = "https://files.pythonhosted.org/packages/a3/c2/24167ea9858356b47a87a50d39908bfdb72ceeefe0041586e704e5376b3a/certifi-2026.7.22.tar.gz", hash = "sha256:741e2c3b351ddf169a738da9f2c048608ff7f2c5cc02f1ebc6b118bb090d5d55", size = 138112, upload-time = "2026-07-22T03:35:12.644Z" }
 wheels = [
-    { url = "https://files.pythonhosted.org/packages/c4/51/29046e48f693c54e5b7412216d447a1d8362c9653148d98c02cdf65fa733/certifi-2026.10.19-py3-none-any.whl", hash = "sha256:42d35340cc5b9ba78e818ddbff0c5b1c2b779de448a340fd1b989f5fa8670e1b", size = 136464, upload-time = "2026-10-20T02:24:15.072Z" },
+    { url = "https://files.pythonhosted.org/packages/0b/a7/71ac2cff56fec219ed242bb11b8efb69fcc4bec75db06fb7bfe35de520e6/certifi-2026.7.22-py3-none-any.whl", hash = "sha256:62f22742b58a1a33014a2b6b706588a8d7e2a88ae7bd1a6ebe8c992928483775", size = 136983, upload-time = "2026-07-22T03:35:11.276Z" },
 ]

 [[package]]
@@ -1,18 +0,0 @@
-# Generated by Django 5.2.17 on 2026-10-21 20:49
-
-from django.db import migrations, models
-
-
-class Migration(migrations.Migration):
-
-    dependencies = [
-        ('core', '0028_room_deleted_at'),
-    ]
-
-    operations = [
-        migrations.AlterField(
-            model_name='application',
-            name='client_secret_sha256',
-            field=models.CharField(blank=True, editable=False, max_length=255, null=True),
-        ),
-    ]
@@ -184,7 +184,7 @@ def test_api_rooms_list_with_application_disabled(mock_rs_authenticate, settings

@responses.activate
 def test_api_rooms_list_with_invalid_rs_token(settings):
-    """Listing rooms with invalid resource server token should return 401."""
+    """Listing rooms with invalid resource server token should return 400."""

    settings.OIDC_OP_INTROSPECTION_ENDPOINT = "https://oidc.example.com/introspect"
    settings.OIDC_OP_URL = "https://oidc.example.com"
@@ -202,8 +202,9 @@ def test_api_rooms_list_with_invalid_rs_token(settings):
    client.credentials(HTTP_AUTHORIZATION="Bearer invalid-token-123")
    response = client.get("/external-api/v1.0/rooms/")

-    assert response.status_code == 401
-    assert "introspected user is not active" in str(response.data).lower()
+    # Return 400 instead of 401 because ResourceServerAuthentication raises
+    # SuspiciousOperation when the introspected user is not active
+    assert response.status_code == 400


 def test_api_rooms_list_missing_scope():
@@ -421,7 +422,7 @@ def test_api_rooms_retrieve_with_expired_token(settings):

@responses.activate
 def test_api_rooms_retrieve_with_invalid_rs_token(settings):
-    """Retrieving rooms with invalid resource server token should return 401."""
+    """Retrieving rooms with invalid resource server token should return 400."""

    settings.OIDC_OP_INTROSPECTION_ENDPOINT = "https://oidc.example.com/introspect"
    settings.OIDC_OP_URL = "https://oidc.example.com"
@@ -442,8 +443,9 @@ def test_api_rooms_retrieve_with_invalid_rs_token(settings):
    client.credentials(HTTP_AUTHORIZATION="Bearer invalid-token-123")
    response = client.get(f"/external-api/v1.0/rooms/{room.id}/")

-    assert response.status_code == 401
-    assert "introspected user is not active" in str(response.data).lower()
+    # Return 400 instead of 401 because ResourceServerAuthentication raises
+    # SuspiciousOperation when the introspected user is not active
+    assert response.status_code == 400


 def test_api_rooms_retrieve_requires_scope():
@@ -645,7 +647,7 @@ def test_api_rooms_create_with_expired_token(settings):

@responses.activate
 def test_api_rooms_create_with_invalid_rs_token(settings):
-    """Creating rooms with invalid resource server token should return 401."""
+    """Creating rooms with invalid resource server token should return 400."""

    settings.OIDC_OP_INTROSPECTION_ENDPOINT = "https://oidc.example.com/introspect"
    settings.OIDC_OP_URL = "https://oidc.example.com"
@@ -663,8 +665,9 @@ def test_api_rooms_create_with_invalid_rs_token(settings):
    client.credentials(HTTP_AUTHORIZATION="Bearer invalid-token-123")
    response = client.post("/external-api/v1.0/rooms/")

-    assert response.status_code == 401
-    assert "introspected user is not active" in str(response.data).lower()
+    # Return 400 instead of 401 because ResourceServerAuthentication raises
+    # SuspiciousOperation when the introspected user is not active
+    assert response.status_code == 400


 def test_api_rooms_create_inactive_user():
@@ -2968,36 +2971,6 @@ def test_api_rooms_missing_token_is_audited_as_denial(audit_events):
    assert event["url"]["path"] == "/external-api/v1.0/rooms/"


-@responses.activate
-def test_api_rooms_invalid_rs_token_is_audited_as_denial(audit_events, settings):
-    """A token refused by the identity provider is recorded as a denial."""
-    settings.OIDC_OP_INTROSPECTION_ENDPOINT = "https://oidc.example.com/introspect"
-    settings.OIDC_OP_URL = "https://oidc.example.com"
-
-    responses.add(
-        responses.POST,
-        "https://oidc.example.com/introspect",
-        json={"iss": "https://oidc.example.com", "active": False},
-    )
-
-    client = APIClient()
-    client.credentials(HTTP_AUTHORIZATION="Bearer invalid-token-123")
-    response = client.get("/external-api/v1.0/rooms/")
-
-    assert response.status_code == 401
-    assert response.headers["WWW-Authenticate"] == "Bearer"
-    responses.assert_call_count("https://oidc.example.com/introspect", 1)
-
-    [event] = find_events(audit_events, "room.list")
-
-    assert event["event"]["category"] == ["api", "authentication"]
-    assert event["event"]["reason"] == "authentication_failed"
-    assert event["lasuite"]["outcome"] == "denied"
-    assert event["lasuite"]["actor"] == {"type": "anonymous"}
-    assert event["http"]["response"] == {"status_code": 401}
-    assert event["error"]["message"] == response.json()["detail"]
-
-
 def test_api_rooms_missing_scope_is_audited_as_denial(audit_events):
    """A token without the required scope is a permission denial by the application."""
    user = UserFactory()
@@ -7,7 +7,7 @@ build-backend = "uv_build"

 [project]
 name = "meet"
-version = "1.37.0"
+version = "1.35.0"
 authors = [{ "name" = "DINUM", "email" = "dev@mail.numerique.gouv.fr" }]
 classifiers = [
    "Development Status :: 5 - Production/Stable",
@@ -25,7 +25,7 @@ license = "MIT"
 requires-python = ">=3.13"
 dependencies = [
    "boto3==1.43.80",
-    "Brotli==1.2.1",
+    "Brotli==1.2.0",
    "brevo-python==1.2.0",
    "celery[redis]==5.6.3",
    "dj-database-url==3.1.2",
@@ -33,7 +33,7 @@ dependencies = [
    "django-cors-headers==4.9.0",
    "django-countries==9.0.0",
    "django-filter==26.1",
-    "django-lasuite[all]==1.0.0",
+    "django-lasuite[all]==0.0.29",
    "django-parler==2.4",
    "redis==5.2.1",
    "django-redis==7.0.0",
@@ -41,7 +41,7 @@ dependencies = [
    "django-timezone-field>=5.1",
    "django-pydantic-field==0.5.4",
    "django==5.2.17",
-    "djangorestframework==3.18.2",
+    "djangorestframework==3.18.0",
    "drf_spectacular==0.30.0",
    "dockerflow==2026.3.4",
    "easy_thumbnails==2.10.1",
@@ -66,7 +66,6 @@ dependencies = [
    "urllib3==2.8.0",
    "phonenumbers==9.0.37",
    "cryptography==50.0.1", # CVE-2026-69247
-    "pillow==13.0.0", # CVE-2026-112403
 ]

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+    { url = "https://files.pythonhosted.org/packages/1e/69/dbf769bdd55f48bf5733cac28edc6364ffaa072ec9ba336266e4fe66be55/pillow-12.3.0-cp315-cp315t-musllinux_1_2_aarch64.whl", hash = "sha256:186941b6aef820ad110fb01fb06eb925374dc3a21b17e37ec9a53b250c6fe2d1", size = 6400440, upload-time = "2026-07-01T11:56:13.908Z" },
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+    { url = "https://files.pythonhosted.org/packages/18/f0/a5595c1e8c3ae44b9828cb2f0fa8155e5095ef04d6327b8f61cf44a3df85/pillow-12.3.0-cp315-cp315t-win32.whl", hash = "sha256:1657923d2d45afb66526e5b933e5b3052e6bdea196c90d3abb2424e18c77dae8", size = 6474384, upload-time = "2026-07-01T11:56:18.855Z" },
+    { url = "https://files.pythonhosted.org/packages/e4/04/62bcd9f844984c5938d3b05264a61d797a29d3e0812341a8204af70bbdee/pillow-12.3.0-cp315-cp315t-win_amd64.whl", hash = "sha256:8cd2f7bdda092d99c9fc2fb7391354f306d01443d22785d0cbfafa2e2c8bb418", size = 7243537, upload-time = "2026-07-01T11:56:21.214Z" },
+    { url = "https://files.pythonhosted.org/packages/3d/68/1f3066acedf37673694a7141381d8f811ae97f30d34413d236abe7d489f1/pillow-12.3.0-cp315-cp315t-win_arm64.whl", hash = "sha256:06ff022112bc9cbf83b60f8e028d94ad87b60621706487e65f673de61610ab59", size = 2567491, upload-time = "2026-07-01T11:56:23.506Z" },
 ]

 [[package]]
@@ -2260,15 +2237,6 @@ wheels = [
    { url = "https://files.pythonhosted.org/packages/a6/a3/17c284b4f4d8ad50f0f9ba70ad8fcc35c777aeafcdbbffdd91bbdc5ab379/python_frontmatter-1.3.0-py3-none-any.whl", hash = "sha256:9f7dd9260bec99044219159a329f64f039087f9d1a2124c9442556f2fe6f82ec", size = 10562, upload-time = "2026-05-20T19:21:43.323Z" },
 ]

-[[package]]
-name = "python-icap"
-version = "0.2.0"
-source = { registry = "https://pypi.org/simple" }
-sdist = { url = "https://files.pythonhosted.org/packages/5c/0a/123c30f4041eabb94c587d35fb64aa9498435d028a8577340a4e5adc5224/python_icap-0.2.0.tar.gz", hash = "sha256:627869ac29119074542de6ae95370914854fdb35ee0a13c8ae4c55847cfcb80e", size = 684516, upload-time = "2026-07-08T22:21:58.842Z" }
-wheels = [
-    { url = "https://files.pythonhosted.org/packages/d8/f2/b437a5e08b94dfc4cd8505cfc3e63922247e9ce3957707550ab08c514560/python_icap-0.2.0-py3-none-any.whl", hash = "sha256:b648d55b68abe387849a124d1b4a443801342a566afd2141f4515953ed4bd738", size = 70680, upload-time = "2026-07-08T22:21:57.307Z" },
-]
-
 [[package]]
 name = "python-magic"
 version = "0.4.27"
@@ -1,6 +1,4 @@
-FROM --platform=$BUILDPLATFORM node:22.23.4-alpine AS frontend-deps
-
-RUN apk upgrade --no-cache ca-certificates
+FROM node:22-alpine AS frontend-deps

 USER node

@@ -47,15 +45,13 @@ ENV VITE_MEDIA_BASE_URL=${VITE_MEDIA_BASE_URL}
 RUN npm run build

 # ---- Front-end image ----
-FROM nginxinc/nginx-unprivileged:1.30.6-alpine3.24 AS frontend-production
+FROM nginxinc/nginx-unprivileged:1.30.4-alpine3.24 AS frontend-production

 USER root
 RUN apk upgrade --no-cache libexpat && \
    apk add --no-cache --upgrade 'pcre2>=10.49-r0' 'tiff>=4.7.2-r0' \
-        'libx11>=1.8.14-r0' 'ca-certificates>=20261020-r0' \
-        'brotli-libs>=1.2.1-r0' && \
-    apk del curl && \
-    rm -f /usr/share/nginx/html/50x.html
+        'libx11>=1.8.14-r0' && \
+    apk del curl
 USER nginx

 # Un-privileged user running the application
@@ -16,17 +16,6 @@ server {
      add_header Cache-Control "public, max-age=2592000";
  }

-  location = / {
-      try_files /home.html /index.html;
-      add_header Cache-Control "no-cache, no-store, must-revalidate";
-      add_header Pragma "no-cache";
-      add_header Expires 0;
-  }
-
-  location = /home.html {
-      internal;
-  }
-
  # Serve static files
  location / {
      try_files $uri $uri/ /index.html;
@@ -34,7 +23,6 @@ server {
      add_header Cache-Control "no-cache, no-store, must-revalidate";
      add_header Pragma "no-cache";  # HTTP 1.0 header for backward compatibility
      add_header Expires 0;
-      add_header X-Robots-Tag "noindex, nofollow" always;
  }

  # Optionally, handle 404 errors by redirecting to index.html
@@ -7,7 +7,6 @@
    <link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png">
    <link rel="manifest" href="/site.webmanifest">
    <meta name="viewport" content="width=device-width, initial-scale=1.0" />
-    <meta name="robots" content="noindex, nofollow" />
    <title>%VITE_APP_TITLE%</title>
  </head>
  <body>
@@ -1,12 +1,12 @@
 {
  "name": "meet",
-  "version": "1.37.0",
+  "version": "1.35.0",
  "lockfileVersion": 3,
  "requires": true,
  "packages": {
    "": {
      "name": "meet",
-      "version": "1.37.0",
+      "version": "1.35.0",
      "dependencies": {
        "@fontsource-variable/atkinson-hyperlegible-next": "5.3.0",
        "@fontsource-variable/lexend": "5.3.0",
@@ -21,6 +21,7 @@
        "@remixicon/react": "4.9.0",
        "@tanstack/react-query": "5.101.4",
        "@timephy/rnnoise-wasm": "1.0.0",
+        "crisp-sdk-web": "1.1.2",
        "hoofd": "1.7.3",
        "humanize-duration": "3.34.1",
        "i18next": "26.3.6",
@@ -4562,6 +4563,12 @@
        }
      }
    },
+    "node_modules/crisp-sdk-web": {
+      "version": "1.1.2",
+      "resolved": "https://registry.npmjs.org/crisp-sdk-web/-/crisp-sdk-web-1.1.2.tgz",
+      "integrity": "sha512-qxSpiT4EGHnVEO6J/t1UURY6fg1ojgquLU0IIr7RNjZxXZs1R2e6AhAiFqxiGZ13Vb4o5VoUpATFU2TzX/ppOQ==",
+      "license": "MIT"
+    },
    "node_modules/cross-spawn": {
      "version": "7.0.6",
      "resolved": "https://registry.npmjs.org/cross-spawn/-/cross-spawn-7.0.6.tgz",
@@ -1,7 +1,7 @@
 {
  "name": "meet",
  "private": true,
-  "version": "1.37.0",
+  "version": "1.35.0",
  "type": "module",
  "scripts": {
    "dev": "panda codegen && vite",
@@ -29,6 +29,7 @@
    "@remixicon/react": "4.9.0",
    "@tanstack/react-query": "5.101.4",
    "@timephy/rnnoise-wasm": "1.0.0",
+    "crisp-sdk-web": "1.1.2",
    "hoofd": "1.7.3",
    "humanize-duration": "3.34.1",
    "i18next": "26.3.6",
@@ -1,18 +0,0 @@
-User-agent: GPTBot
-User-agent: OAI-SearchBot
-User-agent: ChatGPT-User
-User-agent: ClaudeBot
-User-agent: Claude-SearchBot
-User-agent: Claude-User
-User-agent: PerplexityBot
-User-agent: Perplexity-User
-User-agent: Google-Extended
-User-agent: Applebot-Extended
-User-agent: CCBot
-User-agent: Meta-ExternalAgent
-User-agent: Amazonbot
-User-agent: Bytespider
-Disallow: /
-
-User-agent: *
-Allow: /
@@ -13,9 +13,7 @@ export interface ApiConfig {
    flags_api_host?: string
  }
  support?: {
-    widget_script_url?: string
-    widget_api_url?: string
-    widget_channel?: string
+    id: string
    help_article_transcript: string
    help_article_recording: string
    help_article_more_tools: string
@@ -1,5 +1,6 @@
 import { useConfig } from '@/api/useConfig'
 import { useAnalytics } from '@/features/analytics/hooks/useAnalytics'
+import { useSupport } from '@/features/support/hooks/useSupport'
 import { useSyncUserPreferencesWithBackend } from '@/features/auth/api/useSyncUserPreferencesWithBackend'
 import { useEffect } from 'react'

@@ -7,9 +8,10 @@ export const AppInitialization = () => {
  const { data } = useConfig()
  useSyncUserPreferencesWithBackend()

-  const { analytics = {}, custom_css_url = '' } = data ?? {}
+  const { analytics = {}, support = {}, custom_css_url = '' } = data ?? {}

  useAnalytics(analytics)
+  useSupport(support)

  useEffect(() => {
    if (custom_css_url) {
@@ -32,7 +32,6 @@ export type LogCode =
  | 'fullscreen_failure'
  | 'publish_sources_failure'
  | 'disconnect_failure'
-  | 'support_widget_failure'
  | 'generic_failure'

 export const reportError = (
@@ -1,4 +1,5 @@
 import { apiUrl } from '@/api/apiUrl'
+import { terminateSupportSession } from '@/features/support/hooks/useSupport'
 import { terminateAnalyticsSession } from '@/features/analytics/hooks/useAnalytics'

 const logoutUrl = () => {
@@ -7,5 +8,6 @@ const logoutUrl = () => {

 export const logout = async () => {
  await terminateAnalyticsSession()
+  terminateSupportSession()
  window.location.href = logoutUrl()
 }
@@ -32,7 +32,6 @@ import { useDeviceInUse } from '../livekit/hooks/useDeviceInUse'
 import { useDeviceMissing } from '../livekit/hooks/useDeviceMissing'
 import { useJoinTracks } from '../livekit/hooks/useJoinTracks'
 import { SilentMicDetector } from './SilentMicDetector'
-import { type PreviewTrack, toggleTrack } from '../utils/toggleTrack'

 const styles = {
  page: css({
@@ -189,6 +188,22 @@ const styles = {
  }),
 }

+type PreviewTrack = LocalAudioTrack | LocalVideoTrack
+
+const toggleTrack =
+  (enabled: boolean, save: (v: boolean) => void, track?: PreviewTrack) =>
+  async () => {
+    save(!enabled)
+    try {
+      await (enabled ? track?.mute() : track?.unmute())
+    } catch (err) {
+      save(enabled)
+      reportError('join_preview_failure', err as Error, {
+        path: 'join_preview',
+      })
+    }
+  }
+
 const switchTrackDevice =
  (save: (id: string) => void, track?: PreviewTrack) => async (id: string) => {
    try {
@@ -78,7 +78,7 @@ export const AudioDevicesControl = ({
        {...trackProps}
        isDisabled={!canPublishTrack}
        kind={kind}
-        toggle={trackProps.toggle as () => Promise<boolean | undefined>}
+        toggle={trackProps.toggle as () => Promise<void>}
        overrideToggleButtonProps={{
          ...(hideMenu
            ? {
@@ -44,7 +44,7 @@ export type ToggleDeviceProps<T extends ToggleSource> = {
  toggle: (
    forceState?: boolean,
    captureOptions?: CaptureOptionsBySource<T>
-  ) => Promise<boolean | undefined>
+  ) => Promise<void | boolean | undefined>
  context?: 'room' | 'join'
  kind: 'audioinput' | 'videoinput'
  overrideToggleButtonProps?: Partial<ToggleButtonProps>
@@ -155,8 +155,8 @@ export const ToggleDevice = <T extends ToggleSource>({
    handler: async () => {
      const nextState = !enabled
      try {
-        const enabledAfter = await toggle(nextState)
-        if (enabledAfter !== nextState) return
+        const didChange = await toggle(nextState)
+        if (didChange === false) return

        const message = t(nextState ? 'turnedOn' : 'turnedOff', {
          keyPrefix: `selectDevice.${kind}`,
@@ -94,9 +94,9 @@ export const VideoDeviceControl = ({
    const toggle = trackProps.toggle as (
      forceState: boolean,
      captureOptions: VideoCaptureOptions
-    ) => Promise<boolean | undefined>
+    ) => Promise<void>

-    return toggle(!trackProps.enabled, {
+    await toggle(!trackProps.enabled, {
      processor: processor,
      ...(videoPublishResolution && {
        resolution: VideoPresets[videoPublishResolution].resolution,
@@ -2,18 +2,23 @@ import { RiQuestionLine } from '@remixicon/react'
 import { MenuItem } from 'react-aria-components'
 import { useTranslation } from 'react-i18next'
 import { menuRecipe } from '@/primitives/menuRecipe'
-import { useSupportWidget } from '@/features/support/hooks/useSupportWidget'
+import {
+  useIsSupportEnabled,
+  openSupportChat,
+} from '@/features/support/hooks/useSupport'

 export const SupportMenuItem = () => {
  const { t } = useTranslation('rooms', { keyPrefix: 'options.items' })
-  const { isEnabled, open } = useSupportWidget()
+  const isSupportEnabled = useIsSupportEnabled()

-  if (!isEnabled) return
+  if (!isSupportEnabled) {
+    return
+  }

  return (
    <MenuItem
      className={menuRecipe({ icon: true, variant: 'dark' }).item}
-      onAction={open}
+      onAction={openSupportChat}
    >
      <RiQuestionLine size={20} />
      {t('support')}
@@ -1,51 +0,0 @@
-import { describe, expect, it, vi } from 'vitest'
-import { reportError } from '@/features/analytics/telemetry'
-import { type PreviewTrack, toggleTrack } from './toggleTrack'
-
-vi.mock('@/features/analytics/telemetry', () => ({ reportError: vi.fn() }))
-
-const fakeTrack = (overrides: Partial<Record<'mute' | 'unmute', unknown>>) =>
-  ({
-    mute: vi.fn().mockResolvedValue(undefined),
-    unmute: vi.fn().mockResolvedValue(undefined),
-    ...overrides,
-  }) as unknown as PreviewTrack
-
-describe('toggleTrack', () => {
-  it('resolves to false once an enabled track is muted', async () => {
-    const save = vi.fn()
-    const track = fakeTrack({})
-
-    await expect(toggleTrack(true, save, track)()).resolves.toBe(false)
-    expect(track.mute).toHaveBeenCalled()
-    expect(save).toHaveBeenCalledWith(false)
-  })
-
-  it('resolves to true once a disabled track is unmuted', async () => {
-    const save = vi.fn()
-    const track = fakeTrack({})
-
-    await expect(toggleTrack(false, save, track)()).resolves.toBe(true)
-    expect(track.unmute).toHaveBeenCalled()
-    expect(save).toHaveBeenCalledWith(true)
-  })
-
-  it('resolves to the initial state when the track fails to toggle', async () => {
-    const save = vi.fn()
-    const error = new Error('mute failed')
-    const track = fakeTrack({ mute: vi.fn().mockRejectedValue(error) })
-
-    await expect(toggleTrack(true, save, track)()).resolves.toBe(true)
-    expect(save.mock.calls).toEqual([[false], [true]])
-    expect(reportError).toHaveBeenCalledWith('join_preview_failure', error, {
-      path: 'join_preview',
-    })
-  })
-
-  it('resolves to the requested state when there is no track', async () => {
-    const save = vi.fn()
-
-    await expect(toggleTrack(false, save)()).resolves.toBe(true)
-    expect(save).toHaveBeenCalledWith(true)
-  })
-})
@@ -1,24 +0,0 @@
-import { type LocalAudioTrack, type LocalVideoTrack } from 'livekit-client'
-import { reportError } from '@/features/analytics/telemetry'
-
-export type PreviewTrack = LocalAudioTrack | LocalVideoTrack
-
-/**
- * Toggle a join screen preview track. Resolves to the enabled state the
- * track ends in, so a failed mute or unmute resolves to the initial state.
- */
-export const toggleTrack =
-  (enabled: boolean, save: (v: boolean) => void, track?: PreviewTrack) =>
-  async () => {
-    save(!enabled)
-    try {
-      await (enabled ? track?.mute() : track?.unmute())
-      return !enabled
-    } catch (err) {
-      save(enabled)
-      reportError('join_preview_failure', err as Error, {
-        path: 'join_preview',
-      })
-      return enabled
-    }
-  }
@@ -1,25 +0,0 @@
-import { useTranslation } from 'react-i18next'
-import { RiQuestionLine } from '@remixicon/react'
-import { Button } from '@/primitives'
-import { Spinner } from '@/primitives/Spinner'
-import { useSupportWidget } from '../hooks/useSupportWidget'
-
-export const SupportButton = () => {
-  const { t } = useTranslation('global', { keyPrefix: 'support' })
-  const { isEnabled, isPending, open } = useSupportWidget()
-
-  if (!isEnabled) return null
-
-  return (
-    <Button
-      square
-      variant="secondaryText"
-      aria-label={t('buttonLabel')}
-      tooltip={t('buttonLabel')}
-      isPending={isPending}
-      onPress={open}
-    >
-      {isPending ? <Spinner size={24} /> : <RiQuestionLine />}
-    </Button>
-  )
-}
@@ -1,73 +0,0 @@
-import { useEffect } from 'react'
-import { useTranslation } from 'react-i18next'
-import { useSnapshot } from 'valtio'
-import { useLocation } from 'wouter'
-import { RiCheckboxCircleFill, RiCloseLine } from '@remixicon/react'
-import { css } from '@/styled-system/css'
-import { Button, Text } from '@/primitives'
-import { announceToScreenReader } from '@/stores/screenReaderAnnouncer'
-import { supportStore } from '@/stores/support'
-import { subscribeToSupportWidget } from '../utils/supportWidget'
-import { ToastDuration } from '@/features/notifications/NotificationDuration'
-import { StyledToast } from '@/features/notifications/components/StyledToast'
-import { StyledToastContainer } from '@/features/notifications/components/StyledToastContainer'
-
-const hide = () => {
-  supportStore.showSentConfirmation = false
-}
-
-export const SupportWidget = () => {
-  const { t } = useTranslation('global', { keyPrefix: 'support.sent' })
-  const { showSentConfirmation } = useSnapshot(supportStore)
-  const [location] = useLocation()
-
-  useEffect(() => subscribeToSupportWidget(), [])
-
-  useEffect(hide, [location])
-
-  useEffect(() => {
-    if (!showSentConfirmation) return
-    announceToScreenReader(`${t('title')}. ${t('body')}`)
-    const timeout = window.setTimeout(hide, ToastDuration.EXTRA_LONG)
-    return () => window.clearTimeout(timeout)
-  }, [showSentConfirmation, t])
-
-  if (!showSentConfirmation) return null
-
-  return (
-    <div
-      className={css({
-        position: 'fixed',
-        top: '5rem',
-        left: '50%',
-        transform: 'translateX(-50%)',
-        zIndex: 1000,
-      })}
-    >
-      <StyledToastContainer>
-        <StyledToast>
-          <RiCheckboxCircleFill
-            size={24}
-            aria-hidden="true"
-            className={css({ color: 'success.300', flexShrink: 0 })}
-          />
-          <div>
-            <Text margin={false} bold>
-              {t('title')}
-            </Text>
-            <Text margin={false}>{t('body')}</Text>
-          </div>
-          <Button
-            square
-            size="sm"
-            invisible
-            aria-label={t('close')}
-            onPress={hide}
-          >
-            <RiCloseLine color="white" />
-          </Button>
-        </StyledToast>
-      </StyledToastContainer>
-    </div>
-  )
-}
@@ -0,0 +1,125 @@
+import { useEffect, useState } from 'react'
+import { type ApiUser } from '@/features/auth/api/ApiUser'
+import { useUser } from '@/features/auth/api/useUser'
+import { useConfig } from '@/api/useConfig'
+
+type CrispSdk = (typeof import('crisp-sdk-web'))['Crisp']
+
+let crisp: CrispSdk | undefined
+let crispPromise: Promise<CrispSdk> | undefined
+
+const loadCrisp = (): Promise<CrispSdk> => {
+  crispPromise ??= import('crisp-sdk-web')
+    .then((module) => {
+      crisp = module.Crisp
+      return module.Crisp
+    })
+    .catch((error) => {
+      crispPromise = undefined
+      throw error
+    })
+
+  return crispPromise
+}
+
+export const openSupportChat = () => {
+  if (!crisp?.isCrispInjected()) return
+  crisp.chat.open()
+}
+
+export const initializeSupportSession = (user: ApiUser) => {
+  if (!crisp?.isCrispInjected()) return
+
+  const { id, email } = user
+  crisp.setTokenId(`meet-${id}`)
+  if (email) crisp.user.setEmail(email)
+}
+
+export const terminateSupportSession = () => {
+  if (!crisp?.isCrispInjected()) return
+
+  crisp.setTokenId()
+  crisp.session.reset()
+}
+
+export type useSupportProps = {
+  id?: string
+  isDisabled?: boolean
+}
+
+const IDLE_TIMEOUT_MS = 10_000
+
+const scheduleWhenIdle = (callback: () => void): (() => void) => {
+  if (typeof window.requestIdleCallback === 'function') {
+    const handle = window.requestIdleCallback(callback, {
+      timeout: IDLE_TIMEOUT_MS,
+    })
+    return () => window.cancelIdleCallback(handle)
+  }
+
+  const handle = window.setTimeout(callback, 1)
+  return () => window.clearTimeout(handle)
+}
+
+export const useSupport = ({ id, isDisabled }: useSupportProps) => {
+  const { user } = useUser()
+  const [isInjected, setIsInjected] = useState(
+    () => crisp?.isCrispInjected() ?? false
+  )
+
+  useEffect(() => {
+    if (!id || isDisabled) return
+
+    if (crisp?.isCrispInjected()) {
+      setIsInjected(true)
+      return
+    }
+
+    let cancelled = false
+
+    const cancelIdle = scheduleWhenIdle(() => {
+      void loadCrisp()
+        .then((sdk) => {
+          if (cancelled) return
+
+          if (!sdk.isCrispInjected()) {
+            sdk.configure(id)
+            sdk.setHideOnMobile(true)
+          }
+
+          setIsInjected(true)
+        })
+        .catch((error) => {
+          if (!cancelled) {
+            console.error('Failed to initialize support chat', error)
+          }
+        })
+    })
+
+    return () => {
+      cancelled = true
+      cancelIdle()
+    }
+  }, [id, isDisabled])
+
+  useEffect(() => {
+    if (!user || !isInjected || isDisabled) return
+    initializeSupportSession(user)
+  }, [user, isInjected, isDisabled])
+
+  return null
+}
+
+// Some users block the chat widget, so check its availability safely.
+const isCrispAvailable = () => {
+  try {
+    return !!window?.$crisp?.is
+  } catch {
+    return false
+  }
+}
+
+export const useIsSupportEnabled = () => {
+  const { data } = useConfig()
+  return !!data?.support?.id && isCrispAvailable()
+}
@@ -1,42 +0,0 @@
-import { useTranslation } from 'react-i18next'
-import { useSnapshot } from 'valtio'
-import { useConfig } from '@/api/useConfig'
-import { useUser } from '@/features/auth/api/useUser'
-import { reportError } from '@/features/analytics/telemetry'
-import { announceToScreenReader } from '@/stores/screenReaderAnnouncer'
-import { supportStore } from '@/stores/support'
-import { openSupportWidget } from '../utils/supportWidget'
-
-export const useSupportWidget = () => {
-  const { t, i18n } = useTranslation('global', { keyPrefix: 'support' })
-  const { data } = useConfig()
-  const { user } = useUser()
-  const { status } = useSnapshot(supportStore)
-
-  const {
-    widget_script_url: scriptUrl,
-    widget_api_url: api,
-    widget_channel: channel,
-  } = data?.support ?? {}
-  const isEnabled = !!(scriptUrl && api && channel)
-
-  const open = () => {
-    if (!isEnabled) return
-
-    openSupportWidget(scriptUrl, {
-      api,
-      channel,
-      locale: i18n.language,
-      email: user?.email,
-    }).catch((error) => {
-      reportError('support_widget_failure', error)
-      announceToScreenReader(t('openError'), 'assertive')
-    })
-  }
-
-  return {
-    isEnabled,
-    isPending: status === 'pending',
-    open,
-  }
-}
@@ -1,147 +0,0 @@
-import { supportStore } from '@/stores/support'
-
-declare global {
-  interface Window {
-    _lasuite_widget?: unknown[]
-  }
-}
-
-type WidgetOptions = {
-  api: string
-  channel: string
-  locale: string
-  email?: string
-}
-
-const ROOT_ID = 'lasuite-widget-support-root'
-const OPENED_EVENT = 'lasuite-widget-support-opened'
-const SUCCESS_EVENT = 'lasuite-widget-support-success'
-const CLOSED_EVENT = 'lasuite-widget-support-closed'
-const TIMEOUT_MS = 10_000
-
-const WIDGET_CSS = `@media (min-width: 48em) {
-  [role='dialog'] {
-    top: 50%;
-    right: auto;
-    bottom: auto;
-    left: 50%;
-    transform: translate(-50%, -50%);
-  }
-}
-[role='status'] {
-  display: none;
-}`
-
-const styleWidget = () => {
-  const shadowRoot = document.getElementById(ROOT_ID)?.shadowRoot
-  if (!shadowRoot) return
-  const style = document.createElement('style')
-  style.textContent = WIDGET_CSS
-  shadowRoot.appendChild(style)
-}
-
-let returnFocusTo: HTMLElement | null = null
-
-// The widget removes the form without moving focus, which drops it on <body>.
-const restoreFocus = () => {
-  const activeEl = document.activeElement
-  const isFocusLost = activeEl === document.body || activeEl?.id === ROOT_ID
-  if (isFocusLost && returnFocusTo?.isConnected) {
-    returnFocusTo.focus({ preventScroll: true })
-  }
-}
-
-export const subscribeToSupportWidget = () => {
-  const onOpened = () => {
-    styleWidget()
-    supportStore.status = 'open'
-  }
-  const onSuccess = () => {
-    supportStore.showSentConfirmation = true
-    restoreFocus()
-  }
-  const onClosed = () => {
-    supportStore.status = 'closed'
-    restoreFocus()
-    returnFocusTo = null
-  }
-
-  document.addEventListener(OPENED_EVENT, onOpened)
-  document.addEventListener(SUCCESS_EVENT, onSuccess)
-  document.addEventListener(CLOSED_EVENT, onClosed)
-  return () => {
-    document.removeEventListener(OPENED_EVENT, onOpened)
-    document.removeEventListener(SUCCESS_EVENT, onSuccess)
-    document.removeEventListener(CLOSED_EVENT, onClosed)
-  }
-}
-
-const resolveTrigger = () => {
-  const activeEl = document.activeElement as HTMLElement | null
-  if (activeEl?.getAttribute('role') === 'menuitem') {
-    return document.querySelector<HTMLElement>('#room-options-trigger')
-  }
-  return activeEl
-}
-
-let scriptPromise: Promise<void> | undefined
-
-const loadScript = (src: string): Promise<void> => {
-  scriptPromise ??= new Promise<void>((resolve, reject) => {
-    const script = document.createElement('script')
-    const timeout = window.setTimeout(
-      () => fail(new Error(`Timed out loading ${src}`)),
-      TIMEOUT_MS
-    )
-    const fail = (error: Error) => {
-      window.clearTimeout(timeout)
-      script.remove()
-      scriptPromise = undefined
-      reject(error)
-    }
-
-    script.src = src
-    script.async = true
-    script.onload = () => {
-      window.clearTimeout(timeout)
-      resolve()
-    }
-    script.onerror = () => fail(new Error(`Failed to load ${src}`))
-    document.body.appendChild(script)
-  })
-
-  return scriptPromise
-}
-
-const initWidget = (options: WidgetOptions): Promise<void> =>
-  new Promise<void>((resolve, reject) => {
-    const onOpened = () => {
-      window.clearTimeout(timeout)
-      resolve()
-    }
-    const timeout = window.setTimeout(() => {
-      document.removeEventListener(OPENED_EVENT, onOpened)
-      reject(new Error('Support widget did not open'))
-    }, TIMEOUT_MS)
-
-    document.addEventListener(OPENED_EVENT, onOpened, { once: true })
-    window._lasuite_widget?.push(['support', 'init', options])
-  })
-
-export const openSupportWidget = async (
-  scriptUrl: string,
-  options: WidgetOptions
-) => {
-  if (supportStore.status !== 'closed') return
-
-  supportStore.status = 'pending'
-  returnFocusTo = resolveTrigger()
-  try {
-    await loadScript(scriptUrl)
-    await initWidget(options)
-  } catch (error) {
-    supportStore.status = 'closed'
-    returnFocusTo = null
-    throw error
-  }
-}
@@ -4,7 +4,6 @@ import { HStack, Stack } from '@/styled-system/jsx'
 import { useTranslation } from 'react-i18next'
 import { Button, Text } from '@/primitives'
 import { SettingsButton } from '@/features/settings'
-import { SupportButton } from '@/features/support/components/SupportButton'
 import { useUser } from '@/features/auth/api/useUser'
 import { useMatchesRoute } from '@/navigation/useMatchesRoute'
 import { FeedbackBanner } from '@/components/FeedbackBanner'
@@ -154,7 +153,6 @@ export const Header = () => {
          </header>
          <nav>
            <Stack gap={1} direction="row" align="center">
-              <SupportButton />
              {isLoggedIn === false &&
                !isHome &&
                !isLegalTerms &&
@@ -6,7 +6,6 @@ import { useSnapshot } from 'valtio'
 import { Footer } from '@/layout/Footer'
 import { ScreenReaderAnnouncer } from '@/primitives'
 import { SkipLink, MAIN_CONTENT_ID } from './SkipLink'
-import { SupportWidget } from '@/features/support/components/SupportWidget'

 export type Layout = 'fullpage' | 'centered'

@@ -47,7 +46,6 @@ export const Layout = ({ children }: { children: ReactNode }) => {
          })}
        >
          <ScreenReaderAnnouncer />
-          <SupportWidget />
          {children}
        </main>
      </div>
@@ -27,15 +27,6 @@
  },
  "selected": "ausgewählt",
  "submit": "OK",
-  "support": {
-    "buttonLabel": "Support kontaktieren",
-    "openError": "Das Kontaktformular konnte nicht geöffnet werden. Bitte versuchen Sie es später erneut.",
-    "sent": {
-      "title": "Nachricht gesendet",
-      "body": "Das Support-Team hat Ihre Nachricht erhalten.",
-      "close": "Schließen"
-    }
-  },
  "footer": {
    "links": {
      "legifrance": "legifrance.gouv.fr",
@@ -27,15 +27,6 @@
  },
  "selected": "selected",
  "submit": "OK",
-  "support": {
-    "buttonLabel": "Contact support",
-    "openError": "The contact form could not be opened. Please try again later.",
-    "sent": {
-      "title": "Message sent",
-      "body": "The support team has received your message.",
-      "close": "Close"
-    }
-  },
  "footer": {
    "links": {
      "legifrance": "legifrance.gouv.fr",
@@ -27,15 +27,6 @@
  },
  "selected": "seleccionado",
  "submit": "Aceptar",
-  "support": {
-    "buttonLabel": "Contactar con el soporte",
-    "openError": "No se ha podido abrir el formulario de contacto. Inténtelo de nuevo más tarde.",
-    "sent": {
-      "title": "Mensaje enviado",
-      "body": "El equipo de soporte ha recibido su mensaje.",
-      "close": "Cerrar"
-    }
-  },
  "footer": {
    "links": {
      "legifrance": "legifrance.gouv.fr",
@@ -27,15 +27,6 @@
  },
  "selected": "sélectionné",
  "submit": "OK",
-  "support": {
-    "buttonLabel": "Contacter l'aide",
-    "openError": "Impossible d'ouvrir le formulaire de contact. Réessayez plus tard.",
-    "sent": {
-      "title": "Message envoyé",
-      "body": "L'équipe support a bien reçu votre message.",
-      "close": "Fermer"
-    }
-  },
  "footer": {
    "links": {
      "legifrance": "legifrance.gouv.fr",
@@ -26,15 +26,6 @@
  },
  "selected": "geselecteerd",
  "submit": "OK",
-  "support": {
-    "buttonLabel": "Contact ondersteuning",
-    "openError": "Het contactformulier kon niet worden geopend. Probeer het later opnieuw.",
-    "sent": {
-      "title": "Bericht verzonden",
-      "body": "Het supportteam heeft je bericht ontvangen.",
-      "close": "Sluiten"
-    }
-  },
  "footer": {
    "links": {
      "legifrance": "legifrance.gouv.fr",
@@ -1,13 +0,0 @@
-import { proxy } from 'valtio'
-
-export type SupportWidgetStatus = 'closed' | 'pending' | 'open'
-
-type State = {
-  status: SupportWidgetStatus
-  showSentConfirmation: boolean
-}
-
-export const supportStore = proxy<State>({
-  status: 'closed',
-  showSentConfirmation: false,
-})
@@ -72,6 +72,14 @@ main#main-content :is(h1, h2, h3)[tabindex='-1']:focus {
  }
 }

+body:has(.lk-video-conference) #crisp-chatbox-button {
+  display: none !important;
+}
+
+body:has(.lk-video-conference) #crisp-chatbox > * > div[role='button'] {
+  display: none !important;
+}
+
 html:has(.lk-video-conference) {
  scrollbar-gutter: auto !important;
 }
@@ -1,6 +1,5 @@
-import { readFileSync, writeFileSync } from 'node:fs'
-import { join } from 'node:path'
-import { defineConfig, loadEnv, type Plugin } from 'vite'
+import { readFileSync } from 'node:fs'
+import { defineConfig, loadEnv } from 'vite'
 import react from '@vitejs/plugin-react'
 import { visualizer } from 'rollup-plugin-visualizer'
 import svgr from 'vite-plugin-svgr'
@@ -26,23 +25,6 @@ if (mediapipeVersion !== livekitMediapipeVersion) {
  )
 }

-const NOINDEX_TAG = '<meta name="robots" content="noindex, nofollow" />'
-
-const homePage = (): Plugin => ({
-  name: 'home-page',
-  apply: 'build',
-  writeBundle({ dir = 'dist' }) {
-    const html = readFileSync(join(dir, 'index.html'), 'utf-8')
-    if (!html.includes(NOINDEX_TAG)) {
-      throw new Error(
-        `${dir}/index.html does not contain ${NOINDEX_TAG}, so home.html ` +
-          `cannot be generated from it. The two must stay in sync.`
-      )
-    }
-    writeFileSync(join(dir, 'home.html'), html.replace(NOINDEX_TAG, ''))
-  },
-})
-
 // https://vitejs.dev/config/
 export default defineConfig(({ mode }) => {
  const env = loadEnv(mode, process.cwd())
@@ -84,7 +66,6 @@ export default defineConfig(({ mode }) => {
          },
        ],
      }),
-      homePage(),
      env.VITE_ANALYZE === 'true' &&
        visualizer({
          open: true,
@@ -163,7 +163,7 @@ backend:
    LIVEKIT_DEFAULT_VIDEO_CODEC: vp9
    FRONTEND_IDLE_DISCONNECT_WARNING_DELAY: 9000
    FRONTEND_SILENCE_LIVEKIT_DEBUG: False
-    FRONTEND_SUPPORT: "{'help_article_transcript': 'https://docs.numerique.gouv.fr/docs/ba213749-2379-421c-b2ea-e4bd0840ea9b', 'help_article_recording': 'https://docs.numerique.gouv.fr/docs/a4e12e41-2974-472c-84a9-c00d12c10769', 'help_article_more_tools': 'https://docs.numerique.gouv.fr/docs/75fa98c7-5af1-433e-a611-e38143db26d0'}"
+    FRONTEND_SUPPORT: "{'id': '58ea6697-8eba-4492-bc59-ad6562585041', 'help_article_transcript': 'https://lasuite.crisp.help/fr/article/visio-transcript-1sjq43x', 'help_article_recording': 'https://lasuite.crisp.help/fr/article/visio-enregistrement-wgc8o0', 'help_article_more_tools': 'https://lasuite.crisp.help/fr/article/visio-tools-bvxj23'}"
    FRONTEND_FEEDBACK: "{'url': 'https://grist.numerique.gouv.fr/o/docs/cbMv4G7pLY3Z/USER-RESEARCH-or-LA-SUITE/f/26'}"
    FRONTEND_DOCUMENTATION_URL: "https://docs.numerique.gouv.fr/docs/7c5bd65d-3c21-486f-bce1-26e0a921d642/"
    FRONTEND_TECHNICAL_DOCUMENTATION_URL: "https://docs.numerique.gouv.fr/docs/f2baa1b9-f29e-4d58-959d-65d4376fc6b8/"
@@ -51,7 +51,6 @@ data:
            add_header Cache-Control "no-cache, no-store, must-revalidate";
            add_header Pragma "no-cache" always;
            add_header Expires 0 always;
-            add_header X-Robots-Tag "noindex, nofollow" always;

            set $ms_domains "https://*.live.com https://*.office.com https://*.microsoft.com https://*.office365.com https://*.sharepoint.com";

@@ -85,17 +84,6 @@ data:
            add_header Cache-Control "public, max-age=2592000";
        }

-        location = / {
-            try_files /home.html /index.html;
-            add_header Cache-Control "no-cache, no-store, must-revalidate";
-            add_header Pragma "no-cache";
-            add_header Expires 0;
-        }
-
-        location = /home.html {
-            internal;
-        }
-
        # Serve static files
        location / {
            try_files $uri $uri/ /index.html;
@@ -103,7 +91,6 @@ data:
            add_header Cache-Control "no-cache, no-store, must-revalidate";
            add_header Pragma "no-cache";  # HTTP 1.0 header for backward compatibility
            add_header Expires 0;
-            add_header X-Robots-Tag "noindex, nofollow" always;
        }

        # Optionally, handle 404 errors by redirecting to index.html
@@ -1,4 +1,4 @@
 apiVersion: v2
 type: application
 name: meet
-version: 0.0.29
+version: 0.0.28
@@ -1,12 +1,12 @@
 {
  "name": "mail_mjml",
-  "version": "1.37.0",
+  "version": "1.35.0",
  "lockfileVersion": 3,
  "requires": true,
  "packages": {
    "": {
      "name": "mail_mjml",
-      "version": "1.37.0",
+      "version": "1.35.0",
      "license": "MIT",
      "dependencies": {
        "@html-to/text-cli": "0.6.1",
@@ -1,6 +1,6 @@
 {
  "name": "mail_mjml",
-  "version": "1.37.0",
+  "version": "1.35.0",
  "description": "An util to generate html and text django's templates from mjml templates",
  "type": "module",
  "dependencies": {
@@ -14,7 +14,7 @@
    "build": "npm run build-mjml-to-html && npm run build-html-to-plain-text"
  },
  "volta": {
-    "node": "24.22.1"
+    "node": "24.13.1"
  },
  "repository": "https://github.com/suitenumerique/meet",
  "author": "DINUM",
@@ -1,12 +1,12 @@
 {
  "name": "sdk",
-  "version": "1.37.0",
+  "version": "1.35.0",
  "lockfileVersion": 3,
  "requires": true,
  "packages": {
    "": {
      "name": "sdk",
-      "version": "1.37.0",
+      "version": "1.35.0",
      "license": "ISC",
      "workspaces": [
        "./library",
@@ -1,6 +1,6 @@
 {
  "name": "sdk",
-  "version": "1.37.0",
+  "version": "1.35.0",
  "author": "",
  "license": "ISC",
  "description": "",
@@ -1,11 +1,9 @@
-FROM python:3.13.16-alpine3.24 AS base
-
-RUN apk add --no-cache --upgrade 'ca-certificates>=20261020-r0'
+FROM python:3.13-alpine3.24 AS base


 # Install ffmpeg for audio/video processing (format conversion, extraction, compression)
 # See summary/core/file_service.py for usage.
-RUN apk add --no-cache "ffmpeg=8.1.3-r0" 'brotli-libs>=1.2.1-r0'
+RUN apk add --no-cache "ffmpeg=8.1.2-r0"

 FROM base AS builder

@@ -1,10 +1,9 @@

 [project]
 name = "summary"
-version = "1.37.0"
+version = "1.35.0"
 requires-python = ">=3.13"
 dependencies = [
-    "certifi>=2026.10.19",
    "fastapi[standard]>=0.105.0",
    "uvicorn>=0.24.0",
    "pydantic>=2.5.0",
@@ -126,11 +126,11 @@ wheels = [

 [[package]]
 name = "certifi"
-version = "2026.10.19"
+version = "2026.7.22"
 source = { registry = "https://pypi.org/simple" }
-sdist = { url = "https://files.pythonhosted.org/packages/a6/bd/1436c50cc46699de0230fbaacc1d1de7bfec413176099949e9d5112e88f2/certifi-2026.10.19.tar.gz", hash = "sha256:035c1e85572b141bf1c3a3eff0e33a8eb74917522f2559075ff8d2fea780a1ae", size = 137598, upload-time = "2026-10-20T02:24:16.604Z" }
+sdist = { url = "https://files.pythonhosted.org/packages/a3/c2/24167ea9858356b47a87a50d39908bfdb72ceeefe0041586e704e5376b3a/certifi-2026.7.22.tar.gz", hash = "sha256:741e2c3b351ddf169a738da9f2c048608ff7f2c5cc02f1ebc6b118bb090d5d55", size = 138112, upload-time = "2026-07-22T03:35:12.644Z" }
 wheels = [
-    { url = "https://files.pythonhosted.org/packages/c4/51/29046e48f693c54e5b7412216d447a1d8362c9653148d98c02cdf65fa733/certifi-2026.10.19-py3-none-any.whl", hash = "sha256:42d35340cc5b9ba78e818ddbff0c5b1c2b779de448a340fd1b989f5fa8670e1b", size = 136464, upload-time = "2026-10-20T02:24:15.072Z" },
+    { url = "https://files.pythonhosted.org/packages/0b/a7/71ac2cff56fec219ed242bb11b8efb69fcc4bec75db06fb7bfe35de520e6/certifi-2026.7.22-py3-none-any.whl", hash = "sha256:62f22742b58a1a33014a2b6b706588a8d7e2a88ae7bd1a6ebe8c992928483775", size = 136983, upload-time = "2026-07-22T03:35:11.276Z" },
 ]

 [[package]]
@@ -1484,12 +1484,11 @@ wheels = [

 [[package]]
 name = "summary"
-version = "1.37.0"
+version = "1.35.0"
 source = { editable = "." }
 dependencies = [
    { name = "boto3" },
    { name = "celery" },
-    { name = "certifi" },
    { name = "dockerflow" },
    { name = "fastapi", extra = ["standard"] },
    { name = "langfuse" },
@@ -1514,7 +1513,6 @@ dev = [
 requires-dist = [
    { name = "boto3", specifier = "==1.43.56" },
    { name = "celery", specifier = "==5.6.3" },
-    { name = "certifi", specifier = ">=2026.10.19" },
    { name = "dockerflow", specifier = "==2026.3.4" },
    { name = "fastapi", extras = ["standard"], specifier = ">=0.105.0" },
    { name = "langfuse", specifier = "==4.14.1" },