mirror of
https://github.com/suitenumerique/meet.git
synced 2026-10-04 04:42:57 +00:00
✨(frontend) warn users when the connection falls back to TURN
Highlight in the connection test when the user is connecting through a TURN relay, especially over TLS or TCP. This usually indicates that some network configuration is required on their side, and gives them a concrete signal to pass to their IT team. Suggested by a technical user, this is a first step toward making users more autonomous when troubleshooting access to the tool. Follow-up: show a similar warning in-product when we detect a mid-meeting fallback to TURN/TLS. A one-time hint for first-time users would likely be enough.
This commit is contained in:
lebaudantoine
committed by
aleb_the_flash
aleb_the_flash
parent
364bbf4f0b
commit
9187173cae
+5
-1
@@ -16,6 +16,11 @@ and this project adheres to
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- ✨(frontend) let signed-out visitors start a meeting
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- ✨(backend) expose `allow_unregistered_rooms` in the frontend configuration
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### Changed
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- ✨(frontend) warn users when the connection falls back to TURN
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- 🔧(backend) configure the technical documentation url
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### Fixed
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- 🐛(frontend) enforce recording-mode permissions on the checkboxes
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@@ -156,7 +161,6 @@ and this project adheres to
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### Added
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- ✨(any) let any authenticated user manage the lobby on trusted rooms
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### Changed
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- 📱(frontend) collapse mobile control bar items on narrow viewports
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@@ -347,6 +347,7 @@ These are the environmental options available on meet backend.
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| FRONTEND_IS_SILENT_LOGIN_ENABLED | Enable silent login feature | true |
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| FRONTEND_FEEDBACK | Frontend feedback configuration | {} |
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| FRONTEND_DOCUMENTATION_URL | URL of the documentation opened from the room options menu. If unset, the documentation menu item is hidden | |
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| FRONTEND_TECHNICAL_DOCUMENTATION_URL | URL of the technical documentation (network prerequisites) linked from the footer and the connection test. If unset, both links are hidden | |
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| FRONTEND_USE_FRENCH_GOV_FOOTER | Show the French government footer in the homepage | false |
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| FRONTEND_USE_PROCONNECT_BUTTON | Show a "Login with ProConnect" button in the homepage instead of a "Login" button | false |
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| DJANGO_EMAIL_BACKEND | Email backend library | django.core.mail.backends.smtp.EmailBackend |
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@@ -466,6 +466,11 @@ class Base(Configuration):
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"documentation_url": values.Value(
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None, environ_name="FRONTEND_DOCUMENTATION_URL", environ_prefix=None
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),
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"technical_documentation_url": values.Value(
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None,
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environ_name="FRONTEND_TECHNICAL_DOCUMENTATION_URL",
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environ_prefix=None,
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),
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"external_home_url": values.Value(
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None, environ_name="FRONTEND_EXTERNAL_HOME_URL", environ_prefix=None
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),
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@@ -22,6 +22,7 @@ export interface ApiConfig {
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url: string
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}
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documentation_url?: string
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technical_documentation_url?: string
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external_home_url?: string
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silence_livekit_debug_logs?: boolean
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is_silent_login_enabled?: boolean
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@@ -22,6 +22,12 @@ export type IceCandidateInfo = {
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port?: number
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/** Local candidates only, and not reported by every browser. */
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networkType?: string
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/**
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* For a local relay candidate, the TURN URL it was gathered from
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* (e.g. `turns:turn.example.com:443?transport=tcp`). Used as a fallback
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* when the browser does not report `relayProtocol`.
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*/
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url?: string
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}
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export type IceCandidatePair = {
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@@ -42,6 +48,57 @@ export type IceCandidateReport = {
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working: IceCandidatePair[]
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}
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const isObject = (value: unknown): value is Record<string, unknown> =>
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typeof value === 'object' && value !== null
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/** Narrows the loosely typed `data` stored on a step result. */
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export const isIceCandidateReport = (
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data: unknown
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): data is IceCandidateReport =>
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isObject(data) &&
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Array.isArray(data.working) &&
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(data.selected === null ||
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(isObject(data.selected) && isObject(data.selected.local)))
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/**
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* Transport between the browser and the TURN server for a local relay
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* candidate: udp, tcp or tls, or undefined when it cannot be determined.
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*
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* `protocol` is deliberately not used here: on a relay candidate it describes
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* the TURN allocation (server to peer), which is UDP even when the client
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* reaches the TURN server over TLS.
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*/
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export const getRelayTransport = (
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candidate: IceCandidateInfo
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): string | undefined => {
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if (candidate.relayProtocol) return candidate.relayProtocol.toLowerCase()
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if (!candidate.url) return undefined
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const url = candidate.url.toLowerCase()
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if (url.startsWith('turns:')) return 'tls'
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if (!url.startsWith('turn:')) return undefined
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const transport = /[?&]transport=(udp|tcp)\b/.exec(url)?.[1]
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// RFC 7065: a turn: URI without a transport parameter defaults to UDP.
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return transport ?? 'udp'
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}
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/**
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* True when the selected pair goes through a TURN relay reached over TCP or
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* TLS. Media still flows, but TCP head-of-line blocking usually degrades
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* audio and video under packet loss.
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*
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* Direct routes (host, srflx, prflx), including ICE-TCP to the SFU, are out of
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* scope: the warning and its documentation are about TURN fallbacks.
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* An undetermined transport is not evidence of a bad route.
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*/
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export const isRelayedOverTcp = (data: unknown): boolean => {
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if (!isIceCandidateReport(data) || !data.selected) return false
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const { local } = data.selected
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if (local.type !== 'relay') return false
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const transport = getRelayTransport(local)
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return transport === 'tcp' || transport === 'tls'
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}
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const PROBE_WIDTH = 320
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const PROBE_HEIGHT = 180
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const PROBE_FPS = 15
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@@ -57,6 +114,7 @@ const readCandidate = (stats?: Stats): IceCandidateInfo => {
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protocol: stats.protocol as string | undefined,
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relayProtocol: stats.relayProtocol as string | undefined,
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networkType: stats.networkType as string | undefined,
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url: stats.url as string | undefined,
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...(INCLUDE_CANDIDATE_ADDRESSES
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? {
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address: stats.address as string | undefined,
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@@ -67,7 +125,10 @@ const readCandidate = (stats?: Stats): IceCandidateInfo => {
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}
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const describeCandidate = (candidate: IceCandidateInfo) => {
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const transport = candidate.relayProtocol ?? candidate.protocol ?? 'unknown'
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const transport =
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(candidate.type === 'relay' ? getRelayTransport(candidate) : undefined) ??
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candidate.protocol ??
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'unknown'
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const endpoint =
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candidate.address === undefined
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? ''
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@@ -2,18 +2,44 @@ import type { ReactNode } from 'react'
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import { useTranslation } from 'react-i18next'
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import { ProgressBar } from 'react-aria-components'
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import { css, cx } from '@/styled-system/css'
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import { A } from '@/primitives'
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import { useConfig } from '@/api/useConfig'
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import type { ConnectionTestStats } from '../types'
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import { statusSquareClass } from './stepAppearance'
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type SummaryState = 'idle' | 'running' | 'passed' | 'partial' | 'failed'
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type SummaryState =
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| 'idle'
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| 'running'
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| 'passed'
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| 'partial'
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| 'failed'
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| 'warning'
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/** Only a failure earns a colour: everything else stays near-black. */
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/** Only a failure or a degraded route earns a colour: everything else stays near-black. */
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const stateColorClass: Record<SummaryState, string> = {
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idle: css({ color: 'greyscale.1000' }),
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running: css({ color: 'greyscale.1000' }),
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passed: css({ color: 'greyscale.1000' }),
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partial: css({ color: 'greyscale.1000' }),
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failed: css({ color: 'danger.600' }),
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warning: css({ color: 'warning' }),
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}
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/**
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* A hard failure still outranks a warning step; a warning outranks 'partial'
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* because a measured degraded route matters more than skipped camera or
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* microphone checks.
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*/
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const getSummaryState = (
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stats: ConnectionTestStats,
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isRunning: boolean
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): SummaryState => {
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if (isRunning) return 'running'
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if (!stats.hasStarted) return 'idle'
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if (stats.failed > 0) return 'failed'
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if (stats.warnings > 0) return 'warning'
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if (stats.skipped > 0) return 'partial'
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return 'passed'
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}
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const cardClass = css({
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@@ -183,16 +209,15 @@ export const ConnectionTestSummary = ({
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children?: ReactNode
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}) => {
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const { t } = useTranslation('connectionTest')
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const { data: config } = useConfig()
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const state: SummaryState = isRunning
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? 'running'
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: !stats.hasStarted
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? 'idle'
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: stats.failed > 0
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? 'failed'
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: stats.skipped > 0
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? 'partial'
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: 'passed'
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// Network prerequisites for the reader's IT department. Instance specific,
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// so it comes from the backend; without it the warning shows no link.
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const networkDocUrl = config?.technical_documentation_url
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const state = getSummaryState(stats, isRunning)
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// Skipped device checks still deserve their hint under a route warning.
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const showPartialHint = state === 'warning' && stats.skipped > 0
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return (
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<section className={cardClass}>
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@@ -206,7 +231,27 @@ export const ConnectionTestSummary = ({
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: t(`summary.${state}`)}
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</p>
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<p className={hintClass}>{t(`summary.${state}Hint`)}</p>
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<p className={hintClass}>
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{t(`summary.${state}Hint`)}
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{state === 'warning' && networkDocUrl && (
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<>
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{' '}
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<A
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href={networkDocUrl}
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target="_blank"
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rel="noopener noreferrer"
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size="sm"
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externalIcon
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aria-label={t('summary.warningDocLinkAriaLabel')}
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>
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{t('summary.warningDocLink')}
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</A>
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</>
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)}
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</p>
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{showPartialHint && (
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<p className={hintClass}>{t('summary.partialHint')}</p>
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)}
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</div>
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{stats.hasStarted && (
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@@ -237,6 +282,13 @@ export const ConnectionTestSummary = ({
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value={stats.passed}
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label={t('counts.passed')}
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/>
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{stats.warnings > 0 && (
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<Counter
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squareClass={statusSquareClass.warning}
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value={stats.warnings}
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label={t('counts.warnings')}
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/>
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)}
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<Counter
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squareClass={statusSquareClass.skipped}
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value={stats.skipped}
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@@ -15,15 +15,20 @@ export const statusSquareClass: Record<ConnectionTestStepStatus, string> = {
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animation: 'pulse_background 1.2s ease-in-out infinite',
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}),
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success: css({ backgroundColor: 'success.600' }),
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warning: css({ backgroundColor: 'warning' }),
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failed: css({ backgroundColor: 'danger.600' }),
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skipped: css({ backgroundColor: 'greyscale.300' }),
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}
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/** Colour is carried by the square; the label stays near-black except on failure. */
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/**
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* Colour is carried by the square; the label stays near-black except on
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* failure and warning.
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*/
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export const statusTextClass: Record<ConnectionTestStepStatus, string> = {
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pending: css({ color: 'greyscale.500' }),
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running: css({ color: 'greyscale.700' }),
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success: css({ color: 'greyscale.1000' }),
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warning: css({ color: 'warning', fontWeight: 'medium' }),
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failed: css({ color: 'danger.600', fontWeight: 'medium' }),
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skipped: css({ color: 'greyscale.500' }),
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}
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@@ -8,7 +8,10 @@ import {
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type CheckInfo,
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} from 'livekit-client'
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import { fetchConnectionTestDetails } from '../api/fetchConnectionTestDetails'
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import { SelectedCandidateCheck } from '../checks/selectedCandidate'
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import {
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isRelayedOverTcp,
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SelectedCandidateCheck,
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} from '../checks/selectedCandidate'
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import {
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createInitialSteps,
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type ConnectionTestLog,
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@@ -49,10 +52,23 @@ const getErrorMessage = (error: unknown, fallback = 'Unknown error') =>
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const isPermissionError = (error: unknown) =>
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error instanceof Error && PERMISSION_ERROR_NAMES.has(error.name)
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const toStepStatus = (info: CheckInfo): ConnectionTestStepStatus => {
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const status = CHECK_STATUS_TO_STEP[info.status] ?? 'failed'
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return status === 'success' && isRelayedOverTcp(info.data)
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? 'warning'
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: status
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}
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const fromCheckInfo = (info: CheckInfo): Partial<ConnectionTestStepResult> => ({
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status: CHECK_STATUS_TO_STEP[info.status] ?? 'failed',
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status: toStepStatus(info),
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summary: info.description,
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logs: info.logs,
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// Only SelectedCandidateCheck sets `data` (the ICE candidate report).
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// Consumers narrow it with a type guard (see isIceCandidateReport).
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data:
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typeof info.data === 'object' && info.data !== null
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? (info.data as Record<string, unknown>)
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: undefined,
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})
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const groupDevicesByKind = (devices: MediaDeviceInfo[]) => {
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@@ -15,6 +15,7 @@ export type ConnectionTestStepStatus =
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| 'pending'
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| 'running'
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| 'success'
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| 'warning'
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| 'failed'
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| 'skipped'
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@@ -63,6 +64,7 @@ export type ConnectionTestStats = {
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total: number
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settled: number
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passed: number
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warnings: number
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failed: number
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skipped: number
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hasStarted: boolean
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@@ -77,24 +79,27 @@ export const summarizeSteps = (
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steps: ConnectionTestStepResult[]
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): ConnectionTestStats => {
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let passed = 0
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let warnings = 0
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let failed = 0
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let skipped = 0
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let pending = 0
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for (const step of steps) {
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if (step.status === 'success') passed += 1
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else if (step.status === 'warning') warnings += 1
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else if (step.status === 'failed') failed += 1
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else if (step.status === 'skipped') skipped += 1
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else if (step.status === 'pending') pending += 1
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}
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const total = steps.length
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const settled = passed + failed + skipped
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const settled = passed + warnings + failed + skipped
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return {
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total,
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settled,
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passed,
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warnings,
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failed,
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skipped,
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hasStarted: pending < total,
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@@ -126,6 +126,9 @@ export const Footer = () => {
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return null
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}
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const isConnectionTestEnabled = !!data.diagnostics?.connection_test_enabled
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const technicalDocumentationUrl = data.technical_documentation_url
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return (
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<footer
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className={css({
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@@ -256,7 +259,9 @@ export const Footer = () => {
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{t('links.data')}
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</A>
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</StyledLi>
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<StyledLi divider>
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<StyledLi
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divider={isConnectionTestEnabled || !!technicalDocumentationUrl}
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>
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<Link
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underline={false}
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footer="minor"
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@@ -266,8 +271,8 @@ export const Footer = () => {
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{t('links.accessibility')}
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</Link>
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</StyledLi>
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{data?.diagnostics?.connection_test_enabled && (
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<StyledLi divider>
|
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{isConnectionTestEnabled && (
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<StyledLi divider={!!technicalDocumentationUrl}>
|
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<Link
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underline={false}
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footer="minor"
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@@ -278,19 +283,21 @@ export const Footer = () => {
|
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</Link>
|
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</StyledLi>
|
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)}
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<StyledLi>
|
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<A
|
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externalIcon
|
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underline={false}
|
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footer="minor"
|
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href="https://docs.numerique.gouv.fr/docs/f2baa1b9-f29e-4d58-959d-65d4376fc6b8/"
|
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aria-label={
|
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t('links.technicalDetails') + ' - ' + t('links.ariaLabel')
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}
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>
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{t('links.technicalDetails')}
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</A>
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</StyledLi>
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{technicalDocumentationUrl && (
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<StyledLi>
|
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<A
|
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externalIcon
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underline={false}
|
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footer="minor"
|
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href={technicalDocumentationUrl}
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aria-label={
|
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t('links.technicalDetails') + ' - ' + t('links.ariaLabel')
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}
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>
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{t('links.technicalDetails')}
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</A>
|
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</StyledLi>
|
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)}
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</SecondRow>
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<ThirdRow>
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{t('mentions')}{' '}
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@@ -29,11 +29,13 @@
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"pending": "Ausstehend",
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"running": "Läuft…",
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"success": "Erfolgreich",
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"warning": "Nicht optimal",
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"failed": "Fehlgeschlagen",
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"skipped": "Übersprungen"
|
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},
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"counts": {
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"passed": "erfolgreich",
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"warnings": "nicht optimal",
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"failed": "fehlgeschlagen",
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"skipped": "übersprungen"
|
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},
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@@ -46,6 +48,10 @@
|
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"passedHint": "Ihr Browser, Ihre Geräte und Ihr Netzwerk sind für eine Besprechung bereit.",
|
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"partial": "Teilweiser Test",
|
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"partialHint": "Einige Prüfungen wurden übersprungen. Erlauben Sie den Zugriff auf Ihre Kamera und Ihr Mikrofon, um diese zu testen.",
|
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"warning": "Verbindung nicht optimal",
|
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"warningHint": "Sie können an Ihren Besprechungen teilnehmen, aber die Bild- und Tonqualität kann aufgrund Ihrer Netzwerkeinstellungen beeinträchtigt sein. Ihre IT-Abteilung kann hier Abhilfe schaffen.",
|
||||
"warningDocLink": "Netzwerkanforderungen für Ihre IT-Abteilung",
|
||||
"warningDocLinkAriaLabel": "Netzwerkanforderungen für Ihre IT-Abteilung öffnen – öffnet in neuem Tab",
|
||||
"failed_one": "{{count}} Prüfung fehlgeschlagen",
|
||||
"failed_other": "{{count}} Prüfungen fehlgeschlagen",
|
||||
"failedHint": "Öffnen Sie die fehlgeschlagenen Prüfungen für weitere Details und senden Sie den Bericht an Ihre IT-Abteilung."
|
||||
|
||||
@@ -29,11 +29,13 @@
|
||||
"pending": "Pending",
|
||||
"running": "Running…",
|
||||
"success": "Passed",
|
||||
"warning": "Not optimal",
|
||||
"failed": "Failed",
|
||||
"skipped": "Skipped"
|
||||
},
|
||||
"counts": {
|
||||
"passed": "passed",
|
||||
"warnings": "not optimal",
|
||||
"failed": "failed",
|
||||
"skipped": "skipped"
|
||||
},
|
||||
@@ -46,6 +48,10 @@
|
||||
"passedHint": "Your browser, your devices and your network are ready for a meeting.",
|
||||
"partial": "Partially tested",
|
||||
"partialHint": "Some checks were skipped. Allow access to your camera and microphone to test them.",
|
||||
"warning": "Suboptimal connection",
|
||||
"warningHint": "You can join your meetings, but video and audio quality may be reduced because of your network settings. Your IT department can improve this.",
|
||||
"warningDocLink": "Network requirements for your IT department",
|
||||
"warningDocLinkAriaLabel": "Open the network requirements for your IT department - opens in new window",
|
||||
"failed_one": "{{count}} check failed",
|
||||
"failed_other": "{{count}} checks failed",
|
||||
"failedHint": "Open the failed checks below for details, then send the report to your IT department."
|
||||
|
||||
@@ -29,11 +29,13 @@
|
||||
"pending": "En espera",
|
||||
"running": "En curso…",
|
||||
"success": "Correcto",
|
||||
"warning": "No óptimo",
|
||||
"failed": "Error",
|
||||
"skipped": "Omitido"
|
||||
},
|
||||
"counts": {
|
||||
"passed": "correctas",
|
||||
"warnings": "no óptimas",
|
||||
"failed": "con errores",
|
||||
"skipped": "omitidas"
|
||||
},
|
||||
@@ -46,6 +48,10 @@
|
||||
"passedHint": "Tu navegador, tus dispositivos y tu red están listos para una reunión.",
|
||||
"partial": "Prueba parcial",
|
||||
"partialHint": "Se han omitido algunas comprobaciones. Autoriza el acceso a tu cámara y a tu micrófono para probarlos.",
|
||||
"warning": "Conexión no óptima",
|
||||
"warningHint": "Puedes participar en tus reuniones, pero la calidad de la imagen y del sonido puede verse reducida por la configuración de tu red. Tu servicio informático puede mejorar la situación.",
|
||||
"warningDocLink": "Requisitos de red para tu servicio informático",
|
||||
"warningDocLinkAriaLabel": "Abrir los requisitos de red para tu servicio informático - se abre en una nueva ventana",
|
||||
"failed_one": "{{count}} verificación en error",
|
||||
"failed_other": "{{count}} verificaciones en error",
|
||||
"failedHint": "Abre las verificaciones en error para ver el detalle y transmite después el informe a tu servicio informático."
|
||||
|
||||
@@ -29,11 +29,13 @@
|
||||
"pending": "En attente",
|
||||
"running": "En cours…",
|
||||
"success": "Réussi",
|
||||
"warning": "Non optimal",
|
||||
"failed": "Échec",
|
||||
"skipped": "Ignoré"
|
||||
},
|
||||
"counts": {
|
||||
"passed": "réussis",
|
||||
"warnings": "non optimaux",
|
||||
"failed": "en échec",
|
||||
"skipped": "ignorés"
|
||||
},
|
||||
@@ -46,6 +48,10 @@
|
||||
"passedHint": "Votre navigateur, vos périphériques et votre réseau sont prêts pour une réunion.",
|
||||
"partial": "Test partiel",
|
||||
"partialHint": "Certaines vérifications ont été ignorées. Autorisez l'accès à votre caméra et à votre microphone pour les tester.",
|
||||
"warning": "Connexion non optimale",
|
||||
"warningHint": "Vous pouvez participer à vos réunions, mais la qualité de l'image et du son risque d'être réduite à cause des réglages de votre réseau. Votre service informatique peut améliorer la situation.",
|
||||
"warningDocLink": "Prérequis réseau à transmettre à votre service informatique",
|
||||
"warningDocLinkAriaLabel": "Ouvrir les prérequis réseau à transmettre à votre service informatique - ouvre dans une nouvelle fenêtre",
|
||||
"failed_one": "{{count}} vérification en échec",
|
||||
"failed_other": "{{count}} vérifications en échec",
|
||||
"failedHint": "Ouvrez les vérifications en échec pour voir le détail, puis transmettez le rapport à votre service informatique."
|
||||
|
||||
@@ -29,11 +29,13 @@
|
||||
"pending": "In afwachting",
|
||||
"running": "Bezig…",
|
||||
"success": "Geslaagd",
|
||||
"warning": "Niet optimaal",
|
||||
"failed": "Mislukt",
|
||||
"skipped": "Overgeslagen"
|
||||
},
|
||||
"counts": {
|
||||
"passed": "geslaagd",
|
||||
"warnings": "niet optimaal",
|
||||
"failed": "mislukt",
|
||||
"skipped": "overgeslagen"
|
||||
},
|
||||
@@ -46,6 +48,10 @@
|
||||
"passedHint": "Je browser, apparaten en netwerk zijn klaar voor een vergadering.",
|
||||
"partial": "Gedeeltelijke test",
|
||||
"partialHint": "Sommige controles zijn overgeslagen. Geef toegang tot je camera en microfoon om deze te testen.",
|
||||
"warning": "Verbinding niet optimaal",
|
||||
"warningHint": "Je kunt deelnemen aan je vergaderingen, maar de beeld- en geluidskwaliteit kan minder zijn door de instellingen van je netwerk. Je IT-afdeling kan dit verbeteren.",
|
||||
"warningDocLink": "Netwerkvereisten voor je IT-afdeling",
|
||||
"warningDocLinkAriaLabel": "Netwerkvereisten voor je IT-afdeling openen - opent in nieuw venster",
|
||||
"failed_one": "{{count}} controle mislukt",
|
||||
"failed_other": "{{count}} controles mislukt",
|
||||
"failedHint": "Open de mislukte controles voor meer details en stuur het rapport door naar je IT-afdeling."
|
||||
|
||||
@@ -157,6 +157,7 @@ backend:
|
||||
FRONTEND_SUPPORT: "{'id': '58ea6697-8eba-4492-bc59-ad6562585041', 'help_article_transcript': 'https://lasuite.crisp.help/fr/article/visio-transcript-1sjq43x', 'help_article_recording': 'https://lasuite.crisp.help/fr/article/visio-enregistrement-wgc8o0', 'help_article_more_tools': 'https://lasuite.crisp.help/fr/article/visio-tools-bvxj23'}"
|
||||
FRONTEND_FEEDBACK: "{'url': 'https://grist.numerique.gouv.fr/o/docs/cbMv4G7pLY3Z/USER-RESEARCH-or-LA-SUITE/f/26'}"
|
||||
FRONTEND_DOCUMENTATION_URL: "https://docs.numerique.gouv.fr/docs/7c5bd65d-3c21-486f-bce1-26e0a921d642/"
|
||||
FRONTEND_TECHNICAL_DOCUMENTATION_URL: "https://docs.numerique.gouv.fr/docs/f2baa1b9-f29e-4d58-959d-65d4376fc6b8/"
|
||||
FRONTEND_MANIFEST_LINK: "https://docs.numerique.gouv.fr/docs/1ef86abf-f7e0-46ce-b6c7-8be8b8af4c3d/"
|
||||
FRONTEND_IDLE_DISCONNECT_WARNING_DELAY: 9000
|
||||
FRONTEND_TRANSCRIPTION_DESTINATION: "https://docs.numerique.gouv.fr"
|
||||
|
||||
Reference in New Issue
Block a user