feat: Adds `scan_inbox_since` config for IMAP to set the `SINCE` parameter for imap search, this will allow to scan only the emails received after the given date / time.
chore: remove autoform, use individual form fields for form field.
prevents multiple update queries unnecessarily on applied sla table.
clear next sla deadline in conversations properly when there's no deadline to be met.
uses the new status column in the applied sla table to determine if the sla is still active and has to be calculated again.
- fix: content id check for attachments, as content id is not globally unqiue.
- fix: send missing websocket updates to the fronend on conversation status update.
- refactor: combine get media by id and uuid into a singlequery
Resolved issues where Apple Mail:
- Split HTML content across MIME parts, causing rendering inconsistencies, this fix combines them.
- Apple mails sends file attachments as inline......f......, leading to missing files if no Content-ID was present, this fix will treat all attachments without a Content-ID as attachments and not inline.
- Set imap lookback to 48 hrs.
Before this feature the only way to create a conversation was by adding inbox and sending an email.
Agents first search contacts by email, see a dropdown select an existing contact or fill a new email for new contact.
The backend creates contact if it does not exist, creates a conversation, sends a reply to the conversation.
Optinally assigns conversation to a user / team.
fix: Replies to emails create a new conversation instead of attaching to the previous one.
Was not happening in gmail, as gmail was sending the references headers in all replies and I missed this completely. So when libredesk searches a conversation by references headers it worked!
Instead the right way is to generate the outgoing email message id and saving it in DB. This commit fixes that.
There could be more backup strategies like putting reference number in the subject but that can be explored later.
chore: new role `conversatons:write` that enables the create conversations feature for an agent.
chore: migrations for v0.4.0.
With this the admin can simply add
```
Dear {{.Recipient.FirstName}},
```
To the default outgoing template and all outgoing emails will have the receipient name.
New columns in users table to store user availability status.
Websocket pings sets the last active at timestamp, once user stops sending pings (on disconnect) after 5 minutes the user availalbility status changes to offline.
Detects auto away by checking for mouse, keyboard events and sets user status to away.
User can also set their status to away manually from the sidebar.
Migrations for v0.3.0
Minor visual fixes.
Bump version in package.json
- feat: new flag for idempotent installation `--idempotent-install`
- feat: new flag to skip yes/no prompt `--yes`
- feat: new flag for upgrades `--upgrade`
- refactor: update doc strings and sample toml file.
- chore: update .gitignore.
Abhinav Raut