dcf45fd168
Skip already attached media in new conversation api.
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Extract common logic for new message and convo api.
New helper functions to fetch multiple medias in 1 shot
2026-04-12 23:02:22 +05:30
7524ba6c19
Add support for custom attributes to createConversationRequest
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More polishes to notif panel
Add `You` for current agent in select combobox.
Remove unncesary checks for existing notifications while marking it as read.
Send oldest SLA notifcation first (update sql query)
2026-04-12 22:54:54 +05:30
edb65650d9
Fix incorrect unread message count when a continuity message is auto sent in conversation
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Remove dead widget code
Add config.toml to goreleaser
2026-04-12 03:18:47 +05:30
8846ede8c7
standardize project name to lowercase "libredesk" across documentation, UI, and codebase.
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Vue router console warning fixes
2026-04-10 16:33:27 +05:30
0305fecaf0
Add csat uuid as available param to CSAT request template
2026-04-09 17:03:52 +05:30
88a58c0f3b
Custom static directory support, self hosted installations can pass static dir path to override csat and other web-templates, js and css files. Allowing instances to be fully customizable.
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- New meta JSONB field in CSAT responses to capture random adhoc data as that might be needed for custom CSAT pages.
- Add support prefilled rating for csat pages picked from query param
2026-04-09 00:04:00 +05:30
e7eac6eb94
Strip csat uui for agents (session) but keep for api consumers
2026-04-08 12:57:05 +05:30
aaff1b1427
assign oldest convos first in auto assigner
2026-04-07 16:32:03 +05:30
6abb6ad017
Move continuity config and intervals to live chat inbox form from toml.
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- Refactor widget.js.
- Fix possible race conditions in inbox reload logic.
- Reload only the updated inbox when an inbox is updated / created not all.
- Retain last inbox while navigatin back from admin -> inbox
2026-04-04 21:35:04 +05:30
000fd83b30
Add uuid column to inboxes table to use as widget public identifiers
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Auto focus on form inputs in widget
Use defer widget in widget installation script
2026-04-03 02:34:07 +05:30
b739783eec
Render reply and private not template variables before saving them in DB.
2026-04-02 14:31:53 +05:30
d590ace4a9
Fix typing indicator broadcast to exclude the sender by comparing client IDs
2026-04-02 11:48:54 +05:30
9ce5f60023
Fix widget business hours showing wrong time due to missing UTC offset
2026-04-02 01:45:47 +05:30
d0a3527269
Sync contact name/email from JWT on every widget request
2026-04-01 17:15:22 +05:30
9c43654021
Add conversation ref number to list conversations api response
2026-04-01 16:16:26 +05:30
9610c15603
Simplify notification toggle check
2026-03-30 18:51:58 +05:30
13db8d2843
Fix command palette macros not working due to previous variable rename causing issues.
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Improve sidebar navigation to retain open conversation
Fix notification when disabled app still tries sending emails.
2026-03-30 18:51:23 +05:30
c8c39cd87a
add phone country code to context link payload
2026-03-30 16:02:26 +05:30
b1bef238cf
Feat: context links, context links allow admins to set urls to external system from sidebar with encrypted payload in query parameters.
2026-03-30 16:00:37 +05:30
71c8ec88c0
Remove unused WS unsubscribe functions
2026-03-30 02:26:15 +05:30
7d8c2d9fa3
Check conversation ownership before broadcasting typing event on conversations
2026-03-30 02:23:07 +05:30
d02e0418e1
Expose IsContinuityEmail flag to email templates for conditional rendering
2026-03-30 01:03:17 +05:30
5590ae6ae3
Create contact from JWT in widget middleware for visitor merge, fix message input focus and pending cleanup
2026-03-30 00:28:33 +05:30
faa23967bf
Focus back on text area once widget message is sent
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Sign pending avatar urls
2026-03-29 23:35:26 +05:30
fb3ab68ef6
Sign avatar URLs in widget WS broadcasts, add CORS for launcher settings
2026-03-29 19:08:09 +05:30
789a58ed0c
Add echo_id for pending message matching, show ext_id in contact search, minor UI polish
2026-03-29 13:32:38 +05:30
a84d6aa001
Update continuity config defaults
2026-03-29 00:08:12 +05:30
e942e51720
Fix report overview sql
2026-03-29 00:03:33 +05:30
0b5fa46825
Simplify mig query
2026-03-29 00:02:14 +05:30
b4b4c809d4
Fix Reply-To double-set: caller-provided takes priority over inbox-level plus-addressing
2026-03-28 23:53:56 +05:30
653266c6bc
Remove unused readme file
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Remove participant tooltip for message bubbler as activity log takes care of it
Fix create sender before creating conversation
2026-03-28 22:51:35 +05:30
c59ce4eced
Fix overview counts query: cast enum to text for COALESCE
2026-03-28 21:30:22 +05:30
8a1ac870d0
Fix race condition in livechat Send: hold RLock during client iteration
2026-03-28 21:30:07 +05:30
eb94f2b06b
Refactor widget WS: fix concurrent writes
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Update merge visitor to contact query to include other tables
Update default for continuity email config
2026-03-28 21:19:11 +05:30
42f5a7faf5
Show ext id in contact list
2026-03-28 19:59:13 +05:30
c8b717739c
Add isNewConversation param to CreateContactMessage, cap page size to 500
2026-03-28 19:36:26 +05:30
2b645fa4e8
Security fixes: rate-limit widget endpoints, remove JWT from logs, harden middleware checks
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Increase max page size to 500
Allow large out of bound page sizes by overriding to maximum set.
Reset websocket reconnect attempts when widget is back online
2026-03-28 19:27:41 +05:30
6a7ecf6b8a
Resolve sender using conversation context, show ext_id on contact detail
2026-03-28 18:44:57 +05:30
2f81d60a6f
Widget: larger prechat textarea, check email for participant activity, fix notification sound
2026-03-28 18:32:08 +05:30
b04d9d6f8d
Sign all avatar URLs in widget endpoints and WS broadcasts
2026-03-28 18:03:33 +05:30
c3f0b18392
Add participant activity note and visual indicator for non-contact senders
2026-03-28 14:50:58 +05:30
1344700973
Remove insecure ref number matching, relax email constraint for ext_id contacts
2026-03-28 13:07:21 +05:30
23e6a70844
Allow contacts with different external_user_ids to share email, add enrichment and remove email check from conversation matching
2026-03-28 12:29:44 +05:30
8fd05667ac
Improve sidebar semantics, form label hierarchy, and translate remaining hardcoded strings
2026-03-25 00:47:18 +05:30
9652c6d4bc
Clean up i18n keys, sort language files, and refactor admin UI components.
2026-03-24 01:42:35 +05:30
395a4e80df
Refactor ws updates to use direct json payloads instead of prop value pattern.
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Add real-time agent availability status updates to widget.
Consolidate multiple WS broadcasts into single calls
2026-03-22 19:34:21 +05:30
48175300ab
Add rate limiting to public endpoints (auth, CSAT), fix rate limiter race condition and missing Content-Type header. Refactor rateLimitWidget into generic rateLimit middleware with config defaults.
2026-03-22 16:59:55 +05:30
bcd0ed4fd1
Show conversation status in search results
2026-03-22 15:17:07 +05:30
34aecd268f
Fix widget business hours: use assigned team hours instead of always defaulting, fix timezone offset calculation. Show continuity email indicator in agent UI, broadcast email replies to widget as a user could have widget open and reply from email at the same time.
2026-03-18 10:50:55 +05:30
a788553137
Use first unread message as subject for continuity emails, add ref number to continuity email subject.
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- Continuity email layout fixes and improvments.
- Replace haikunator with email local part for visitor names, fallback to "Visitor"
- Add optional website_url config field for "go to chat" link in continuity email footer
- Remove unused / unncessary i18n keys.
2026-03-16 00:49:20 +05:30
Abhinav Raut