66cf21731f
dedupe page visits for widget
2026-04-13 00:33:59 +05:30
c798c676a5
Hide server-side security fields in chat settings response and adjust iframe border radius
2026-04-12 23:17:11 +05:30
dcf45fd168
Skip already attached media in new conversation api.
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Extract common logic for new message and convo api.
New helper functions to fetch multiple medias in 1 shot
2026-04-12 23:02:22 +05:30
7524ba6c19
Add support for custom attributes to createConversationRequest
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More polishes to notif panel
Add `You` for current agent in select combobox.
Remove unncesary checks for existing notifications while marking it as read.
Send oldest SLA notifcation first (update sql query)
2026-04-12 22:54:54 +05:30
588c364821
Include visitor name in chat init response
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Fixes for correctly conversations and messages
Rename establishSession to saveSess
2026-04-12 16:17:10 +05:30
64eb4e4c8b
Fix widget greeting overflow with long names. Sync messages on every WS connect
2026-04-12 13:10:17 +05:30
f487950fbb
Polish notification panel
2026-04-12 03:35:32 +05:30
edb65650d9
Fix incorrect unread message count when a continuity message is auto sent in conversation
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Remove dead widget code
Add config.toml to goreleaser
2026-04-12 03:18:47 +05:30
8846ede8c7
standardize project name to lowercase "libredesk" across documentation, UI, and codebase.
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Vue router console warning fixes
2026-04-10 16:33:27 +05:30
0305fecaf0
Add csat uuid as available param to CSAT request template
2026-04-09 17:03:52 +05:30
fd750b8cf4
Add tag importer with file similar to agent import.
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Update help text across many admin sections for clarity
2026-04-09 15:35:29 +05:30
a327ca69a7
Add new csat widget that just accepts
2026-04-09 13:55:39 +05:30
f6e099c696
Fix notification sound to only alert for new or hidden-tab conversations
2026-04-09 02:25:07 +05:30
5b5b83728a
Polish outer app login form layouts and improve email templates for consistency and clarity
2026-04-09 01:54:51 +05:30
ee26b62366
Disable widget actions when message is being sent
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Fix widget input text area height
2026-04-09 01:25:51 +05:30
fa2d17ee15
Update conversation list item layout with channel indicator and improve SLA time format
2026-04-09 01:06:24 +05:30
4c47dd8578
Drop redundant overdue text from compact SLA badges in conversation list
2026-04-09 00:41:23 +05:30
bb14b30121
Remove gravatar
2026-04-09 00:37:09 +05:30
de740245c1
Simplify custom static dir to single mapping that mirrors built-in static/ structure
2026-04-09 00:24:05 +05:30
37269af934
Persist small screen overlay dismissal in session storage
2026-04-09 00:13:13 +05:30
70f7b4f602
Add small screen overlay warning for agent dashboard on mobile devices
2026-04-09 00:10:07 +05:30
88a58c0f3b
Custom static directory support, self hosted installations can pass static dir path to override csat and other web-templates, js and css files. Allowing instances to be fully customizable.
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- New meta JSONB field in CSAT responses to capture random adhoc data as that might be needed for custom CSAT pages.
- Add support prefilled rating for csat pages picked from query param
2026-04-09 00:04:00 +05:30
e7eac6eb94
Strip csat uui for agents (session) but keep for api consumers
2026-04-08 12:57:05 +05:30
bdaf9159a2
Add dynamic launcher size adjustment for mobile and desktop
2026-04-08 12:48:47 +05:30
aaff1b1427
assign oldest convos first in auto assigner
2026-04-07 16:32:03 +05:30
14b29a7063
Resolve inline image CID references in message API responses instead of letting the api consumer handle it.
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Fix make file go run cmd
2026-04-07 16:19:19 +05:30
bf7919747d
Fix widget updateLastSeen firing on pre-load, skip for cached convo re-open
2026-04-06 15:18:33 +05:30
eea99130fa
Defer widget launcher display until auth and conversation data are loaded
2026-04-06 14:21:36 +05:30
ceec9623cd
Debounce update-last-seen on tab switch, throttle idle detection goOnline
2026-04-06 13:47:48 +05:30
3e18ce15ad
Polish sidebar page visits, make contact name linkable, fix redundant sync convo switch in widget on every tab change
2026-04-06 13:18:02 +05:30
6dc2f1b1df
Fix translations escape |
2026-04-06 11:58:00 +05:30
3db51ec02d
Fix consolidate duplicate i18n keys that have same values
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Polish csat page
2026-04-05 22:05:23 +05:30
21824f6de9
Polish UI: fix reply box cutoff, refine scrollbars and text rendering
2026-04-05 20:42:55 +05:30
54ecfb1c84
Fix own messages showing as unread in widget
2026-04-05 19:06:23 +05:30
3c3d6a6149
feat: replace widget JWT auth with Redis session tokens and parent-domain cookies Fix iOS Safari session loss by moving storage from iframe localStorage to first-party cookies.
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Add /auth/exchange, /auth/me endpoints for the same.
Fix duplicate network calls, and agent notification for new conversations.
2026-04-05 18:58:45 +05:30
235afb2b88
Play notification sound when tab is hidden and defer last-seen updates when tab is hidden
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Update js template rendered to use pipe syntax for fallbacks
2026-04-05 01:51:45 +05:30
2839dcff88
Fix send typing indicators every 3 sec
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Fix vite config
2026-04-05 01:06:22 +05:30
88bb199da2
Clear typing indicators after 5 sec
2026-04-05 00:54:29 +05:30
20ff4a157a
Sync msgs immediately once widget comes back online
2026-04-05 00:32:01 +05:30
a71432eff9
Sync missed messages on widget WS connect to fix automation replies not appearing
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Automation replies sent before the widget's WebSocket connection was
established (e.g. first message from a new visitor) were silently lost
because LiveChat.Send() returned ErrClientNotConnected. Now the widget
syncs conversations and messages on every WS join, reconnect, and
network recovery - silently to avoid loader flashes.
2026-04-05 00:18:46 +05:30
154be058e4
Fix widget mobile view zooming in for ios as the msg input had text size < 16 px.
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More fixes for widget mobile view
Sync messages once websocket is connected
2026-04-05 00:09:37 +05:30
5c29708cc9
Fix iframe src url
2026-04-04 22:58:59 +05:30
02f7c19082
Move trusted domaisn check to middleware
2026-04-04 22:21:34 +05:30
5367bafa09
fix chunking for widget app
2026-04-04 21:39:49 +05:30
6abb6ad017
Move continuity config and intervals to live chat inbox form from toml.
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- Refactor widget.js.
- Fix possible race conditions in inbox reload logic.
- Reload only the updated inbox when an inbox is updated / created not all.
- Retain last inbox while navigatin back from admin -> inbox
2026-04-04 21:35:04 +05:30
87ab8f5c73
Fix sidebar user dropdown positioning and notification panel double-fetch
2026-04-04 18:52:20 +05:30
b34e581616
Skip redundant contact updates when JWT values unchanged
2026-04-04 18:42:44 +05:30
73ea8741a2
Fix dev backend failing to start without the frontend being built.
2026-04-04 18:40:52 +05:30
5a06a90152
Revert minification step for widget.js in production build process as the widget js is already very small and is not needed now
2026-04-04 18:36:36 +05:30
0a9e57dcc5
Revamp live chat widget JS API, use inbox UUID, non-blocking installation
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Update installation instructions for clarity
Remove unncessary convo custom attribs being passed in JWT tokens for live chat
2026-04-04 18:11:54 +05:30
Abhinav Raut