Update ROADMAP.md

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Abhinav Raut
2026-08-05 12:28:23 +05:30
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@@ -5,11 +5,10 @@ The open-source customer support platform you actually own. One inbox for email,
> Items are listed in priority order.
## Near Term
- AI copilot and AI agent with handoff to humans - WIP
- Help articles and help center- WIP
- Help center - WIP
- GDPR - WIP
- WhatsApp channel - WIP
## Mid Term
- Contact merging - TODO
- 2FA for password login - TODO
- GDPR compliance - TODO