Files
renovate/.github/DISCUSSION_TEMPLATE/request-help.yml
Jamie Tanna 092345a0d3 chore: make it clearer that CE/EE issues should go to the Mend repo (#41085)
As a means to nudge folks more clearly, instead of needing to do it as a
comment on the Discussion.
2026-02-11 15:01:26 +00:00

70 lines
2.9 KiB
YAML

body:
- type: dropdown
id: how-are-you-running-renovate
attributes:
label: How are you running Renovate?
description: |
Note that if you're using the Mend Renovate Self-Hosted Community/Enterprise Edition (aka "Renovate CE"/"Renovate EE"), please raise an issue on the [mend/renovate-ce-ee issue tracker](https://github.com/mend/renovate-ce-ee/issues/new?template=request-help.yml).
If it happens to be a Renovate CLI issue, we can continue to support it over there.
options:
- 'A Mend.io-hosted app'
- 'Self-hosted Renovate CLI'
- type: dropdown
id: self-hosted-platform
attributes:
label: Which platform you running Renovate on?
options:
- 'GitHub.com'
- 'GitHub Enterprise Server'
- 'GitLab (.com or self-hosted)'
- 'Gitea'
- 'Forgejo'
- 'Other (please specify)'
validations:
required: false
- type: input
id: self-hosted-version
attributes:
label: Which version of Renovate are you using?
description: |
Please do not say 'latest' version (as Renovate ships many updates daily) or the major version number, but instead note the exact version.
You can find it by checking the `INFO: Repository started` log line.
validations:
required: false
- type: textarea
id: the-question
attributes:
label: Please tell us more about your question or problem
description: |
Remember to [follow these guidelines](https://github.com/renovatebot/renovate/blob/main/docs/development/help-us-help-you.md) for maximum effectiveness.
Include a [minimal reproduction](https://github.com/renovatebot/renovate/blob/main/docs/development/minimal-reproductions.md) if you think you found a bug.
validations:
required: true
- type: textarea
id: debug-logs
attributes:
label: Logs (if relevant)
description: |
If you're running self-hosted, run with `LOG_LEVEL=debug` in your environment variables and search for whatever dependency/branch/PR that is causing the problem.
If you are using the Renovate App, log into [Renovate's app dashboard](https://developer.mend.io) and locate the correct job log for when the problem occurred (e.g. when the PR was created).
Try to paste the *relevant* logs here, not the entire thing and not just a link to the dashboard (others don't have permissions to view them).
If you're not sure about the relevant parts of the log, then feel free to post the full log to a [Github Gist](https://gist.github.com/) and link to it.
Try to highlight the important logs into the issue itself.
value: |
<details><summary>Logs</summary>
```
Replace this text with your logs, between the starting and ending triple backticks
```
</details>
validations:
required: false