Abhinav Raut 2e89586a11 send links to the LLM as markdown so drafts keep real hyperlinks ...

Transcripts flattened links to "text ( url )", so the model copied that shape and drafts came back with the URL in brackets instead of a link. HTML to text for the LLM now writes "[text](url)", which Markdown2HTML turns back into an anchor.

2026-07-31 18:02:22 +05:30

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activity_log

resolve sql builder date filters in the app timezone instead of UTC

2026-06-18 11:56:43 +05:30

ai

refine reply drafting instructions for clarity and precision

2026-07-31 17:33:00 +05:30

aiagent

send links to the LLM as markdown so drafts keep real hyperlinks

2026-07-31 18:02:22 +05:30

attachment

Fix live chat image thumbnails

2026-07-31 01:05:32 +05:30

auth

fix content loss in knowledge base chunking and harden AI agent limits

2026-07-25 03:52:32 +05:30

authz

refactor and dedup code: share conversation read-permission check across authz and ws

2026-05-28 20:16:21 +05:30

autoassigner

renames conversation assignment funcs for clearer intent

2026-06-16 16:04:24 +05:30

automation

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

business_hours

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

colorlog

feat: dockerize libredesk

2025-02-22 23:33:18 +05:30

context_link

Scope encryption_key rotation fix to boot path

2026-05-15 10:36:13 +05:30

conversation

send links to the LLM as markdown so drafts keep real hyperlinks

2026-07-31 18:02:22 +05:30

crypto

wip inbox oauth and encryption

2025-12-24 16:08:25 +05:30

csat

Send only one CSAT per conversation

2026-04-13 13:56:15 +05:30

custom_attribute

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

dbutil

fix duplicate contact creation on transient error during ext_id enrichment

2026-07-10 01:06:38 +05:30

envelope

Refactor incoming message flow, add visitor upgrade on email reply, rate-limit livechat conversations

2026-03-11 12:19:58 +05:30

httputil

Hard widget endpoints

2026-04-17 02:41:40 +05:30

image

fix content loss in knowledge base chunking and harden AI agent limits

2026-07-25 03:52:32 +05:30

importer

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

inbox

use mailbox local part as contact name fallback when display name is empty

2026-07-10 17:12:02 +05:30

macro

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

media

link message media in one query inside the insert transaction

2026-07-31 02:20:01 +05:30

migrations

remove redundant comments in v2.6.0 migration

2026-07-31 10:19:51 +05:30

notification

fix content loss in knowledge base chunking and harden AI agent limits

2026-07-25 03:52:32 +05:30

oidc

fix content loss in knowledge base chunking and harden AI agent limits

2026-07-25 03:52:32 +05:30

ratelimit

Add rate limiting to public endpoints (auth, CSAT), fix rate limiter race condition and missing Content-Type header. Refactor rateLimitWidget into generic rateLimit middleware with config defaults.

2026-03-22 16:59:55 +05:30

report

feat: add conversation status categories and update related logic.

2026-04-21 16:55:09 +05:30

role

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

search

expand copilot with customer-history tools, persona picker, and tag suggestions

2026-07-19 23:33:18 +05:30

setting

hardcode copilot name and tidy up AI admin copy

2026-07-31 03:50:39 +05:30

sla

perf: WS push for conv list, store/cache cleanups, ad-hoc UI polish

2026-05-22 20:47:36 +05:30

ssrf

drop hardcoded transport fallback in ssrf.NewTransport

2026-07-18 11:49:26 +05:30

stringutil

send links to the LLM as markdown so drafts keep real hyperlinks

2026-07-31 18:02:22 +05:30

tag

shortlist tags with embeddings before asking the LLM to suggest them

2026-07-30 23:09:23 +05:30

team

refactor: drop Casbin, centralize agent cache invalidation, dedupe pending SLAs

2026-05-21 21:24:42 +05:30

template

Custom static directory support, self hosted installations can pass static dir path to override csat and other web-templates, js and css files. Allowing instances to be fully customizable.

2026-04-09 00:04:00 +05:30

user

render AI agent replies as markdown and fix assistant identity, handoff, and stats bugs

2026-07-12 23:12:44 +05:30

version

feat: add version package to hold application version for build time configuration

2025-06-14 21:48:55 +05:30

view

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

webhook

guard reply-box AI prompt race and share the SSRF-safe http transport

2026-07-18 11:20:16 +05:30

ws

fix: close ws stale-perm gaps and resub on reconnect

2026-05-28 20:07:19 +05:30