Abhinav Raut 1fccfceb4c feat: add customisable From display name template for outgoing emails ...

Adds a from_name_template field to email inboxes. When set and the sender is an agent, the template renders with agent and inbox variables and becomes the From display name; the inbox email address is unchanged. Any render failure, or a system-user sender, falls back to the plain inbox From so a misconfigured template never blocks delivery.

Variables: .Agent.FirstName, .Agent.LastName, .Agent.FullName, .Inbox.Name (the inbox name). Based on #249.

Co-authored-by: josephsellers <6892567+josephsellers@users.noreply.github.com>

2026-06-07 14:20:56 +05:30

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models.go

feat: add customisable From display name template for outgoing emails

2026-06-07 14:20:56 +05:30