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libredesk/ROADMAP.md
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Abhinav Raut 5bd053a35a Update roadmap with WIP status for features 
Mark several features as work in progress.
2025-12-21 21:18:04 +05:30

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Libredesk Roadmap

Vision

A high-performance, omni-channel, self-hosted customer support desk.

Near Term

  • OAuth inbox support for Microsoft accounts - WIP
  • Draft saving support for conversations - WIP
  • Ability to import agents in bulk - WIP

Mid Term

  • Full-fledged live chat widget - WIP

Long Term

  • WhatsApp channel
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