mirror of
https://github.com/abhinavxd/libredesk.git
synced 2026-09-11 13:28:57 +00:00
Abhinav Raut
3c71ab35ff
- Feat: Provide the ability to change SLAs for conversations; this will start a new deadline calculation from the time the SLA is set.
104 lines
3.3 KiB
Go
104 lines
3.3 KiB
Go
package main
|
|
|
|
import (
|
|
"strconv"
|
|
"time"
|
|
|
|
"github.com/abhinavxd/libredesk/internal/envelope"
|
|
"github.com/valyala/fasthttp"
|
|
"github.com/zerodha/fastglue"
|
|
)
|
|
|
|
func handleGetSLAs(r *fastglue.Request) error {
|
|
var (
|
|
app = r.Context.(*App)
|
|
)
|
|
slas, err := app.sla.GetAll()
|
|
if err != nil {
|
|
return r.SendErrorEnvelope(fasthttp.StatusInternalServerError, err.Error(), nil, "")
|
|
}
|
|
return r.SendEnvelope(slas)
|
|
}
|
|
|
|
func handleGetSLA(r *fastglue.Request) error {
|
|
var (
|
|
app = r.Context.(*App)
|
|
)
|
|
id, err := strconv.Atoi(r.RequestCtx.UserValue("id").(string))
|
|
if err != nil || id == 0 {
|
|
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, "Invalid SLA `id`.", nil, envelope.InputError)
|
|
}
|
|
|
|
sla, err := app.sla.Get(id)
|
|
if err != nil {
|
|
return r.SendErrorEnvelope(fasthttp.StatusInternalServerError, err.Error(), nil, "")
|
|
}
|
|
return r.SendEnvelope(sla)
|
|
}
|
|
|
|
func handleCreateSLA(r *fastglue.Request) error {
|
|
var (
|
|
app = r.Context.(*App)
|
|
name = string(r.RequestCtx.PostArgs().Peek("name"))
|
|
desc = string(r.RequestCtx.PostArgs().Peek("description"))
|
|
firstRespTime = string(r.RequestCtx.PostArgs().Peek("first_response_time"))
|
|
resTime = string(r.RequestCtx.PostArgs().Peek("resolution_time"))
|
|
)
|
|
// Validate time duration strings
|
|
if _, err := time.ParseDuration(firstRespTime); err != nil {
|
|
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, "Invalid `first_response_time` duration.", nil, envelope.InputError)
|
|
}
|
|
if _, err := time.ParseDuration(resTime); err != nil {
|
|
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, "Invalid `resolution_time` duration.", nil, envelope.InputError)
|
|
}
|
|
if err := app.sla.Create(name, desc, firstRespTime, resTime); err != nil {
|
|
return sendErrorEnvelope(r, err)
|
|
}
|
|
return r.SendEnvelope("SLA created successfully.")
|
|
}
|
|
|
|
func handleDeleteSLA(r *fastglue.Request) error {
|
|
var (
|
|
app = r.Context.(*App)
|
|
)
|
|
id, err := strconv.Atoi(r.RequestCtx.UserValue("id").(string))
|
|
if err != nil || id == 0 {
|
|
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, "Invalid SLA `id`.", nil, envelope.InputError)
|
|
}
|
|
|
|
if err = app.sla.Delete(id); err != nil {
|
|
return sendErrorEnvelope(r, err)
|
|
}
|
|
|
|
return r.SendEnvelope(true)
|
|
}
|
|
|
|
func handleUpdateSLA(r *fastglue.Request) error {
|
|
var (
|
|
app = r.Context.(*App)
|
|
name = string(r.RequestCtx.PostArgs().Peek("name"))
|
|
desc = string(r.RequestCtx.PostArgs().Peek("description"))
|
|
firstRespTime = string(r.RequestCtx.PostArgs().Peek("first_response_time"))
|
|
resTime = string(r.RequestCtx.PostArgs().Peek("resolution_time"))
|
|
)
|
|
|
|
// Validate time duration strings
|
|
if _, err := time.ParseDuration(firstRespTime); err != nil {
|
|
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, "Invalid `first_response_time` duration.", nil, envelope.InputError)
|
|
}
|
|
if _, err := time.ParseDuration(resTime); err != nil {
|
|
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, "Invalid `resolution_time` duration.", nil, envelope.InputError)
|
|
}
|
|
|
|
id, err := strconv.Atoi(r.RequestCtx.UserValue("id").(string))
|
|
if err != nil || id == 0 {
|
|
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, "Invalid SLA `id`.", nil, envelope.InputError)
|
|
}
|
|
|
|
if err := app.sla.Update(id, name, desc, firstRespTime, resTime); err != nil {
|
|
return sendErrorEnvelope(r, err)
|
|
}
|
|
|
|
return r.SendEnvelope(true)
|
|
}
|