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Abhinav Raut
17 lines
1.3 KiB
Go
17 lines
1.3 KiB
Go
package models
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type OverviewSLA struct {
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FirstResponseMetCount int `json:"first_response_met_count" db:"first_response_met_count"`
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FirstResponseBreachedCount int `json:"first_response_breached_count" db:"first_response_breached_count"`
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AvgFirstResponseTimeSec float64 `json:"avg_first_response_time_sec" db:"avg_first_response_time_sec"`
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NextResponseMetCount int `json:"next_response_met_count" db:"next_response_met_count"`
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NextResponseBreachedCount int `json:"next_response_breached_count" db:"next_response_breached_count"`
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AvgNextResponseTimeSec float64 `json:"avg_next_response_time_sec" db:"avg_next_response_time_sec"`
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ResolutionMetCount int `json:"resolution_met_count" db:"resolution_met_count"`
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ResolutionBreachedCount int `json:"resolution_breached_count" db:"resolution_breached_count"`
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AvgResolutionTimeSec float64 `json:"avg_resolution_time_sec" db:"avg_resolution_time_sec"`
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FirstResponseCompliancePercent float64 `json:"first_response_compliance_percent" db:"first_response_compliance_percent"`
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NextResponseCompliancePercent float64 `json:"next_response_compliance_percent" db:"next_response_compliance_percent"`
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ResolutionCompliancePercent float64 `json:"resolution_compliance_percent" db:"resolution_compliance_percent"`
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}
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