Files
libredesk/cmd/inboxes.go
T
Abhinav Raut 8ee81c2d64 feat: Widget dark mode and chat reply expectation message in chat title.
feat: Add HTTP utility functions for trusted origin checks

feat: Implement typing status broadcasting for live chat clients and agents.

feat: Add support for signed URLs in media manager

fix: Update database migration to handle duplicate visitors with same email address.

feat: Add conversation subscription and typing message models for WebSocket communication

feat: Implement conversation subscription management in WebSocket hub this is used for broadcasting typing indicator.

feat: Revamp widget JavaScript to improve mobile responsiveness and show unread messages if any.
2025-07-17 01:06:54 +05:30

188 lines
6.4 KiB
Go

package main
import (
"encoding/json"
"net/mail"
"strconv"
"github.com/abhinavxd/libredesk/internal/envelope"
"github.com/abhinavxd/libredesk/internal/inbox/channel/livechat"
imodels "github.com/abhinavxd/libredesk/internal/inbox/models"
"github.com/valyala/fasthttp"
"github.com/zerodha/fastglue"
)
// handleGetInboxes returns all inboxes
func handleGetInboxes(r *fastglue.Request) error {
var app = r.Context.(*App)
inboxes, err := app.inbox.GetAll()
if err != nil {
return sendErrorEnvelope(r, err)
}
return r.SendEnvelope(inboxes)
}
// handleGetInbox returns an inbox by ID
func handleGetInbox(r *fastglue.Request) error {
var (
app = r.Context.(*App)
id, _ = strconv.Atoi(r.RequestCtx.UserValue("id").(string))
)
inbox, err := app.inbox.GetDBRecord(id)
if err != nil {
return sendErrorEnvelope(r, err)
}
if err := inbox.ClearPasswords(); err != nil {
app.lo.Error("error clearing inbox passwords from response", "error", err)
return envelope.NewError(envelope.GeneralError, app.i18n.Ts("globals.messages.errorFetching", "name", "{globals.terms.inbox}"), nil)
}
return r.SendEnvelope(inbox)
}
// handleCreateInbox creates a new inbox
func handleCreateInbox(r *fastglue.Request) error {
var (
app = r.Context.(*App)
inbox = imodels.Inbox{}
)
if err := r.Decode(&inbox, "json"); err != nil {
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, app.i18n.Ts("globals.messages.errorParsing", "name", "{globals.terms.request}"), err.Error(), envelope.InputError)
}
createdInbox, err := app.inbox.Create(inbox)
if err != nil {
return sendErrorEnvelope(r, err)
}
if err := validateInbox(app, createdInbox); err != nil {
return sendErrorEnvelope(r, err)
}
if err := reloadInboxes(app); err != nil {
return r.SendErrorEnvelope(fasthttp.StatusInternalServerError, app.i18n.Ts("globals.messages.couldNotReload", "name", "{globals.terms.inbox}"), nil, envelope.GeneralError)
}
// Clear passwords before returning.
if err := createdInbox.ClearPasswords(); err != nil {
app.lo.Error("error clearing inbox passwords from response", "error", err)
return envelope.NewError(envelope.GeneralError, app.i18n.Ts("globals.messages.errorFetching", "name", "{globals.terms.inbox}"), nil)
}
return r.SendEnvelope(createdInbox)
}
// handleUpdateInbox updates an inbox
func handleUpdateInbox(r *fastglue.Request) error {
var (
app = r.Context.(*App)
inbox = imodels.Inbox{}
)
id, err := strconv.Atoi(r.RequestCtx.UserValue("id").(string))
if err != nil || id == 0 {
return r.SendErrorEnvelope(fasthttp.StatusBadRequest,
app.i18n.Ts("globals.messages.invalid", "name", "`id`"), nil, envelope.InputError)
}
if err := r.Decode(&inbox, "json"); err != nil {
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, app.i18n.Ts("globals.messages.errorParsing", "name", "{globals.terms.request}"), err.Error(), envelope.InputError)
}
if err := validateInbox(app, inbox); err != nil {
return sendErrorEnvelope(r, err)
}
updatedInbox, err := app.inbox.Update(id, inbox)
if err != nil {
return sendErrorEnvelope(r, err)
}
if err := reloadInboxes(app); err != nil {
return r.SendErrorEnvelope(fasthttp.StatusInternalServerError, app.i18n.Ts("globals.messages.couldNotReload", "name", "{globals.terms.inbox}"), nil, envelope.GeneralError)
}
// Clear passwords before returning.
if err := updatedInbox.ClearPasswords(); err != nil {
app.lo.Error("error clearing inbox passwords from response", "error", err)
return envelope.NewError(envelope.GeneralError, app.i18n.Ts("globals.messages.errorFetching", "name", "{globals.terms.inbox}"), nil)
}
return r.SendEnvelope(updatedInbox)
}
// handleToggleInbox toggles an inbox
func handleToggleInbox(r *fastglue.Request) error {
var (
app = r.Context.(*App)
)
id, err := strconv.Atoi(r.RequestCtx.UserValue("id").(string))
if err != nil || id == 0 {
return r.SendErrorEnvelope(fasthttp.StatusBadRequest,
app.i18n.Ts("globals.messages.invalid", "name", "`id`"), nil, envelope.InputError)
}
toggledInbox, err := app.inbox.Toggle(id)
if err != nil {
return err
}
if err := reloadInboxes(app); err != nil {
return r.SendErrorEnvelope(fasthttp.StatusInternalServerError, app.i18n.Ts("globals.messages.couldNotReload", "name", "{globals.terms.inbox}"), nil, envelope.GeneralError)
}
// Clear passwords before returning
if err := toggledInbox.ClearPasswords(); err != nil {
app.lo.Error("error clearing inbox passwords from response", "error", err)
return envelope.NewError(envelope.GeneralError, app.i18n.Ts("globals.messages.errorFetching", "name", "{globals.terms.inbox}"), nil)
}
return r.SendEnvelope(toggledInbox)
}
// handleDeleteInbox deletes an inbox
func handleDeleteInbox(r *fastglue.Request) error {
var (
app = r.Context.(*App)
id, _ = strconv.Atoi(r.RequestCtx.UserValue("id").(string))
)
err := app.inbox.SoftDelete(id)
if err != nil {
return sendErrorEnvelope(r, err)
}
if err := reloadInboxes(app); err != nil {
return r.SendErrorEnvelope(fasthttp.StatusInternalServerError, app.i18n.Ts("globals.messages.couldNotReload", "name", "{globals.terms.inbox}"), nil, envelope.GeneralError)
}
return r.SendEnvelope(true)
}
// validateInbox validates the inbox
func validateInbox(app *App, inbox imodels.Inbox) error {
// Validate from address only for email channels.
if inbox.Channel == "email" {
if _, err := mail.ParseAddress(inbox.From); err != nil {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.invalidFromAddress"), nil)
}
}
if len(inbox.Config) == 0 {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "config"), nil)
}
if inbox.Name == "" {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "name"), nil)
}
if inbox.Channel == "" {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "channel"), nil)
}
// Validate livechat-specific configuration
if inbox.Channel == livechat.ChannelLiveChat {
var config livechat.Config
if err := json.Unmarshal(inbox.Config, &config); err == nil {
// ShowOfficeHoursAfterAssignment cannot be enabled if ShowOfficeHoursInChat is disabled
if config.ShowOfficeHoursAfterAssignment && !config.ShowOfficeHoursInChat {
return envelope.NewError(envelope.InputError, "`show_office_hours_after_assignment` cannot be enabled when `show_office_hours_in_chat` is disabled", nil)
}
}
}
return nil
}