Files
libredesk/cmd/inboxes.go
T

457 lines
17 KiB
Go

package main
import (
"encoding/json"
"net/mail"
"regexp"
"strconv"
"strings"
"time"
"github.com/abhinavxd/libredesk/internal/envelope"
"github.com/abhinavxd/libredesk/internal/httputil"
"github.com/abhinavxd/libredesk/internal/inbox"
"github.com/abhinavxd/libredesk/internal/inbox/channel/email/oauth"
"github.com/abhinavxd/libredesk/internal/inbox/channel/livechat"
imodels "github.com/abhinavxd/libredesk/internal/inbox/models"
"github.com/valyala/fasthttp"
"github.com/zerodha/fastglue"
)
// handleGetInboxes returns all inboxes
func handleGetInboxes(r *fastglue.Request) error {
var app = r.Context.(*App)
inboxes, err := app.inbox.GetAll()
if err != nil {
return sendErrorEnvelope(r, err)
}
for i := range inboxes {
if err := inboxes[i].ClearPasswords(); err != nil {
app.lo.Error("error clearing inbox passwords from response", "error", err)
return sendErrorEnvelope(r, envelope.NewError(envelope.GeneralError, app.i18n.T("globals.messages.somethingWentWrong"), nil))
}
}
return r.SendEnvelope(inboxes)
}
// handleGetInbox returns an inbox by ID
func handleGetInbox(r *fastglue.Request) error {
var (
app = r.Context.(*App)
id, _ = strconv.Atoi(r.RequestCtx.UserValue("id").(string))
)
inbox, err := app.inbox.GetDBRecord(id)
if err != nil {
return sendErrorEnvelope(r, err)
}
if err := inbox.ClearPasswords(); err != nil {
app.lo.Error("error clearing inbox passwords from response", "error", err)
return sendErrorEnvelope(r, envelope.NewError(envelope.GeneralError, app.i18n.T("globals.messages.somethingWentWrong"), nil))
}
return r.SendEnvelope(inbox)
}
// handleCreateInbox creates a new inbox
func handleCreateInbox(r *fastglue.Request) error {
var (
app = r.Context.(*App)
inbox = imodels.Inbox{}
)
if err := r.Decode(&inbox, "json"); err != nil {
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, app.i18n.T("errors.parsingRequest"), err.Error(), envelope.InputError)
}
// Trim whitespace from inbox fields and config.
if err := trimInboxFields(&inbox); err != nil {
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, app.i18n.T("errors.parsingRequest"), err.Error(), envelope.InputError)
}
if err := validateInbox(app, inbox); err != nil {
return sendErrorEnvelope(r, err)
}
createdInbox, err := app.inbox.Create(inbox)
if err != nil {
return sendErrorEnvelope(r, err)
}
if err := reloadInbox(app, createdInbox.ID); err != nil {
app.lo.Error("error reloading inbox", "id", createdInbox.ID, "error", err)
return r.SendErrorEnvelope(fasthttp.StatusInternalServerError, app.i18n.T("globals.messages.somethingWentWrong"), nil, envelope.GeneralError)
}
// Clear passwords before returning.
if err := createdInbox.ClearPasswords(); err != nil {
app.lo.Error("error clearing inbox passwords from response", "error", err)
return sendErrorEnvelope(r, envelope.NewError(envelope.GeneralError, app.i18n.T("globals.messages.somethingWentWrong"), nil))
}
return r.SendEnvelope(createdInbox)
}
// handleUpdateInbox updates an inbox
func handleUpdateInbox(r *fastglue.Request) error {
var (
app = r.Context.(*App)
inbox = imodels.Inbox{}
)
id, err := strconv.Atoi(r.RequestCtx.UserValue("id").(string))
if err != nil || id == 0 {
return r.SendErrorEnvelope(fasthttp.StatusBadRequest,
app.i18n.T("globals.messages.somethingWentWrong"), nil, envelope.InputError)
}
if err := r.Decode(&inbox, "json"); err != nil {
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, app.i18n.T("errors.parsingRequest"), err.Error(), envelope.InputError)
}
// Trim whitespace from inbox fields and config.
if err := trimInboxFields(&inbox); err != nil {
return r.SendErrorEnvelope(fasthttp.StatusBadRequest, app.i18n.T("errors.parsingRequest"), err.Error(), envelope.InputError)
}
if err := validateInbox(app, inbox); err != nil {
return sendErrorEnvelope(r, err)
}
updatedInbox, err := app.inbox.Update(id, inbox)
if err != nil {
return sendErrorEnvelope(r, err)
}
if err := reloadInbox(app, id); err != nil {
app.lo.Error("error reloading inbox", "id", id, "error", err)
return r.SendErrorEnvelope(fasthttp.StatusInternalServerError, app.i18n.T("globals.messages.somethingWentWrong"), nil, envelope.GeneralError)
}
// Clear passwords before returning.
if err := updatedInbox.ClearPasswords(); err != nil {
app.lo.Error("error clearing inbox passwords from response", "error", err)
return sendErrorEnvelope(r, envelope.NewError(envelope.GeneralError, app.i18n.T("globals.messages.somethingWentWrong"), nil))
}
return r.SendEnvelope(updatedInbox)
}
// handleToggleInbox toggles an inbox
func handleToggleInbox(r *fastglue.Request) error {
var (
app = r.Context.(*App)
)
id, err := strconv.Atoi(r.RequestCtx.UserValue("id").(string))
if err != nil || id == 0 {
return r.SendErrorEnvelope(fasthttp.StatusBadRequest,
app.i18n.T("globals.messages.somethingWentWrong"), nil, envelope.InputError)
}
toggledInbox, err := app.inbox.Toggle(id)
if err != nil {
return sendErrorEnvelope(r, err)
}
if err := reloadInbox(app, id); err != nil {
app.lo.Error("error reloading inbox", "id", id, "error", err)
return r.SendErrorEnvelope(fasthttp.StatusInternalServerError, app.i18n.T("globals.messages.somethingWentWrong"), nil, envelope.GeneralError)
}
// Clear passwords before returning
if err := toggledInbox.ClearPasswords(); err != nil {
app.lo.Error("error clearing inbox passwords from response", "error", err)
return sendErrorEnvelope(r, envelope.NewError(envelope.GeneralError, app.i18n.T("globals.messages.somethingWentWrong"), nil))
}
return r.SendEnvelope(toggledInbox)
}
// handleDeleteInbox deletes an inbox
func handleDeleteInbox(r *fastglue.Request) error {
var (
app = r.Context.(*App)
id, _ = strconv.Atoi(r.RequestCtx.UserValue("id").(string))
)
err := app.inbox.SoftDelete(id)
if err != nil {
return sendErrorEnvelope(r, err)
}
if err := reloadInbox(app, id); err != nil {
app.lo.Error("error reloading inbox", "id", id, "error", err)
return r.SendErrorEnvelope(fasthttp.StatusInternalServerError, app.i18n.T("globals.messages.somethingWentWrong"), nil, envelope.GeneralError)
}
return r.SendEnvelope(true)
}
// validateInbox validates the inbox
func validateInbox(app *App, inbox imodels.Inbox) error {
// Validate from address only for email channels.
if inbox.Channel == "email" {
if _, err := mail.ParseAddress(inbox.From); err != nil {
return envelope.NewError(envelope.InputError, app.i18n.Ts("validation.invalidFromAddress"), nil)
}
var cfg imodels.Config
if len(inbox.Config) > 0 {
if err := json.Unmarshal(inbox.Config, &cfg); err == nil && cfg.ReplyTo != "" {
if _, err := mail.ParseAddress(cfg.ReplyTo); err != nil {
return envelope.NewError(envelope.InputError, app.i18n.T("validation.invalidEmail"), nil)
}
}
}
}
if len(inbox.Config) == 0 {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "config"), nil)
}
if inbox.Name == "" {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "name"), nil)
}
if inbox.Channel == "" {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "channel"), nil)
}
// Validate livechat-specific configuration
if inbox.Channel == livechat.ChannelLiveChat {
var config livechat.Config
if err := json.Unmarshal(inbox.Config, &config); err == nil {
// ShowOfficeHoursAfterAssignment cannot be enabled if ShowOfficeHoursInChat is disabled
if config.ShowOfficeHoursAfterAssignment && !config.ShowOfficeHoursInChat {
return envelope.NewError(envelope.InputError, "`show_office_hours_after_assignment` cannot be enabled when `show_office_hours_in_chat` is disabled", nil)
}
// Validate continuity settings - required when linked email inbox is set.
if inbox.LinkedEmailInboxID.Valid && inbox.LinkedEmailInboxID.Int > 0 {
if config.Continuity.OfflineThreshold == "" {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "offline_threshold"), nil)
}
if config.Continuity.MinEmailInterval == "" {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "min_email_interval"), nil)
}
if config.Continuity.MaxMessagesPerEmail == 0 {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "max_messages_per_email"), nil)
}
}
if config.Continuity.OfflineThreshold != "" {
d, err := time.ParseDuration(config.Continuity.OfflineThreshold)
if err != nil {
return envelope.NewError(envelope.InputError, app.i18n.Ts("validation.invalidDuration", "name", "offline_threshold"), nil)
}
if d < time.Minute {
return envelope.NewError(envelope.InputError, app.i18n.Ts("validation.minDuration", "name", "offline_threshold", "min", "1m"), nil)
}
}
if config.Continuity.MinEmailInterval != "" {
d, err := time.ParseDuration(config.Continuity.MinEmailInterval)
if err != nil {
return envelope.NewError(envelope.InputError, app.i18n.Ts("validation.invalidDuration", "name", "min_email_interval"), nil)
}
if d < time.Minute {
return envelope.NewError(envelope.InputError, app.i18n.Ts("validation.minDuration", "name", "min_email_interval", "min", "1m"), nil)
}
}
if config.Continuity.MaxMessagesPerEmail != 0 {
if config.Continuity.MaxMessagesPerEmail < 1 || config.Continuity.MaxMessagesPerEmail > 100 {
return envelope.NewError(envelope.InputError, app.i18n.Ts("validation.minmaxNumber", "min", "1", "max", "100"), nil)
}
}
// Validate colors.
hexColorRegex := regexp.MustCompile(`^#([A-Fa-f0-9]{6}|[A-Fa-f0-9]{3})$`)
if config.Colors.Primary == "" {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "primary color"), nil)
}
if !hexColorRegex.MatchString(config.Colors.Primary) {
return envelope.NewError(envelope.InputError, app.i18n.T("validation.invalidColor"), nil)
}
// Validate launcher position.
if config.Launcher.Position != "left" && config.Launcher.Position != "right" {
return envelope.NewError(envelope.InputError, app.i18n.T("validation.invalidValue"), nil)
}
// Validate launcher spacing: clamp to a sane range so a fat-fingered value doesn't push the launcher off-screen.
if config.Launcher.Spacing.Side < 0 || config.Launcher.Spacing.Side > 200 ||
config.Launcher.Spacing.Bottom < 0 || config.Launcher.Spacing.Bottom > 200 {
return envelope.NewError(envelope.InputError, app.i18n.T("validation.invalidValue"), nil)
}
// Validate home apps.
for _, ha := range config.HomeApps {
if ha.URL != "" && !httputil.IsValidHTTPURL(ha.URL) {
return envelope.NewError(envelope.InputError, app.i18n.T("validation.invalidUrl"), nil)
}
if ha.Type == livechat.HomeAppAnnouncement && ha.ImageURL != "" && !httputil.IsValidHTTPURL(ha.ImageURL) {
return envelope.NewError(envelope.InputError, app.i18n.T("validation.invalidUrl"), nil)
}
}
// Validate home screen background image URL.
if config.HomeScreen.Background.ImageURL != "" && !httputil.IsValidHTTPURL(config.HomeScreen.Background.ImageURL) {
return envelope.NewError(envelope.InputError, app.i18n.T("validation.invalidUrl"), nil)
}
// Validate URLs if set.
for _, u := range []string{config.LogoURL, config.Launcher.LogoURL, config.WebsiteURL} {
if u != "" && !httputil.IsValidHTTPURL(u) {
return envelope.NewError(envelope.InputError, app.i18n.T("validation.invalidUrl"), nil)
}
}
// Validate trusted domains.
// Valid formats: example.com, *.example.com, sub.example.com, example.com:8080
for _, domain := range config.TrustedDomains {
d := strings.TrimSpace(domain)
if d == "" {
continue
}
if strings.Contains(d, "://") || strings.Contains(d, "/") || strings.Contains(d, " ") {
return envelope.NewError(envelope.InputError, app.i18n.Ts("validation.invalidDomain", "domain", d), nil)
}
// Wildcard must be at the start followed by a dot.
if strings.Contains(d, "*") && !strings.HasPrefix(d, "*.") {
return envelope.NewError(envelope.InputError, app.i18n.Ts("validation.invalidDomain", "domain", d), nil)
}
}
// Validate blocked IPs entries.
for _, entry := range config.BlockedIPs {
if !httputil.ValidateIPOrCIDR(entry) {
return envelope.NewError(envelope.InputError, app.i18n.Ts("validation.invalidIPOrCIDR", "entry", entry), nil)
}
}
}
// Validate linked email inbox if specified
if inbox.LinkedEmailInboxID.Valid {
linkedInbox, err := app.inbox.GetDBRecord(int(inbox.LinkedEmailInboxID.Int))
if err != nil {
return envelope.NewError(envelope.InputError, app.i18n.T("globals.messages.somethingWentWrong"), nil)
}
// Ensure linked inbox is an email channel
if linkedInbox.Channel != "email" {
return envelope.NewError(envelope.InputError, app.i18n.T("globals.messages.somethingWentWrong"), nil)
}
// Ensure linked inbox is enabled
if !linkedInbox.Enabled {
return envelope.NewError(envelope.InputError, app.i18n.T("globals.messages.somethingWentWrong"), nil)
}
}
}
// Validate email channel config.
if inbox.Channel == "email" {
if err := validateEmailConfig(app, inbox.Config); err != nil {
return err
}
}
return nil
}
// validateEmailConfig validates the email inbox configuration.
func validateEmailConfig(app *App, configJSON json.RawMessage) error {
var cfg imodels.Config
if err := json.Unmarshal(configJSON, &cfg); err != nil {
return envelope.NewError(envelope.InputError, app.i18n.T("globals.messages.somethingWentWrong"), nil)
}
// Validate auth_type.
if cfg.AuthType != "" && cfg.AuthType != imodels.AuthTypePassword && cfg.AuthType != imodels.AuthTypeOAuth2 {
return envelope.NewError(envelope.InputError, app.i18n.T("globals.messages.somethingWentWrong"), nil)
}
// Validate OAuth config if auth_type is oauth2.
if cfg.AuthType == imodels.AuthTypeOAuth2 {
if cfg.OAuth == nil {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "oauth"), nil)
}
if cfg.OAuth.Provider != string(oauth.ProviderGoogle) && cfg.OAuth.Provider != string(oauth.ProviderMicrosoft) {
return envelope.NewError(envelope.InputError, app.i18n.T("globals.messages.somethingWentWrong"), nil)
}
if cfg.OAuth.ClientID == "" {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "oauth.client_id"), nil)
}
}
// Validate SMTP configs.
for i, smtp := range cfg.SMTP {
if smtp.Host == "" {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "smtp.host"), nil)
}
if smtp.Port <= 0 {
return envelope.NewError(envelope.InputError, app.i18n.T("validation.invalidPortValue"), nil)
}
// Validate auth_protocol for password auth.
if cfg.AuthType != imodels.AuthTypeOAuth2 {
validAuthProtocols := map[string]bool{"": true, "none": true, "plain": true, "login": true, "cram": true}
if !validAuthProtocols[cfg.SMTP[i].AuthProtocol] {
return envelope.NewError(envelope.InputError, app.i18n.T("globals.messages.somethingWentWrong"), nil)
}
}
}
// Validate IMAP configs.
for _, imap := range cfg.IMAP {
if imap.Host == "" {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "imap.host"), nil)
}
if imap.Port <= 0 {
return envelope.NewError(envelope.InputError, app.i18n.T("globals.messages.somethingWentWrong"), nil)
}
if imap.Mailbox == "" {
return envelope.NewError(envelope.InputError, app.i18n.Ts("globals.messages.empty", "name", "imap.mailbox"), nil)
}
// Validate tls_type.
validTLSTypes := map[string]bool{"none": true, "starttls": true, "tls": true}
if !validTLSTypes[imap.TLSType] {
return envelope.NewError(envelope.InputError, app.i18n.T("globals.messages.somethingWentWrong"), nil)
}
}
return nil
}
// trimInboxFields trims whitespace from inbox fields and its email config if applicable.
func trimInboxFields(inb *imodels.Inbox) error {
inb.Name = strings.TrimSpace(inb.Name)
inb.From = strings.TrimSpace(inb.From)
inb.FromNameTemplate = strings.TrimSpace(inb.FromNameTemplate)
// Trim email config fields if this is an email channel.
if inb.Channel == inbox.ChannelEmail && len(inb.Config) > 0 {
var cfg imodels.Config
if err := json.Unmarshal(inb.Config, &cfg); err != nil {
return err
}
trimEmailConfig(&cfg)
trimmedConfig, err := json.Marshal(cfg)
if err != nil {
return err
}
inb.Config = trimmedConfig
}
return nil
}
// trimEmailConfig trims whitespace from email configuration fields.
// Passwords and secrets are intentionally NOT trimmed.
func trimEmailConfig(cfg *imodels.Config) {
cfg.ReplyTo = strings.TrimSpace(cfg.ReplyTo)
// Trim IMAP configs.
for i := range cfg.IMAP {
cfg.IMAP[i].Host = strings.TrimSpace(cfg.IMAP[i].Host)
cfg.IMAP[i].Username = strings.TrimSpace(cfg.IMAP[i].Username)
cfg.IMAP[i].Mailbox = strings.TrimSpace(cfg.IMAP[i].Mailbox)
}
// Trim SMTP configs.
for i := range cfg.SMTP {
cfg.SMTP[i].Host = strings.TrimSpace(cfg.SMTP[i].Host)
cfg.SMTP[i].Username = strings.TrimSpace(cfg.SMTP[i].Username)
cfg.SMTP[i].HelloHostname = strings.TrimSpace(cfg.SMTP[i].HelloHostname)
}
// Trim OAuth config.
if cfg.OAuth != nil {
cfg.OAuth.Provider = strings.TrimSpace(cfg.OAuth.Provider)
cfg.OAuth.ClientID = strings.TrimSpace(cfg.OAuth.ClientID)
cfg.OAuth.TenantID = strings.TrimSpace(cfg.OAuth.TenantID)
}
}