libredesk/ROADMAP.md

Libredesk Roadmap

The open-source customer support platform you actually own. One inbox for email, live chat, and WhatsApp - self-hosted, no per-seat pricing.

Near Term

• WhatsApp channel - WIP

Mid Term

• Portal to manage tickets - TODO
• Conversation reports - TODO
• Contact merging - TODO
• 2FA for password login - TODO