Abhinav Raut f460f6b163 expand copilot with customer-history tools, persona picker, and tag suggestions ...

Copilot and Generate Reply get four read-only, access-filtered tools to look up
a customer's history: list the contact's other conversations, search
conversations by exact email, fetch one conversation by reference number, and
search contacts. Tool output is marked untrusted and capped so a big response
can't blow the context window.

Copilot panel changes:
- per-agent persona picker that borrows an enabled assistant's voice, language
  and instructions without changing the tool set (stored in localStorage)
- answers render as HTML; copy, insert-into-reply, and add-as-private-note
  actions per answer
- chat history moves to its own copilot store; server history is persisted only
  after a successful reply and read back with a limit

Adds AI tag suggestions: a new endpoint suggests up to 3 existing tags for a
conversation, applied from the sidebar, never auto-applied.

Hardening and fixes:
- OIDC callback rejects non-agent users
- custom tool URLs and params schema validated on save; tool HTTP client no
  longer follows redirects; query keys pinned in the tool URL win
- GetAllConversationMessages takes an explicit limit (cap 1000)
- FAQ mining skips a candidate already pending review
- ai agent handoff records its event only after the move actually lands
- share chat message role constants; rename v2.7.0 migration to v2.6.0 and add
  the fix_grammar_spelling prompt

2026-07-19 23:33:18 +05:30

..

models.go

expand copilot with customer-history tools, persona picker, and tag suggestions

2026-07-19 23:33:18 +05:30