libredesk/ROADMAP.md

Libredesk Roadmap

The open-source customer support platform you actually own. One inbox for email, live chat, and WhatsApp - self-hosted, no per-seat pricing.

Near Term

• WhatsApp channel - WIP
• Conversation transcript download - WIP
• Extend view filters (https://github.com/abhinavxd/libredesk/issues/344) - WIP
• Contact merging - WIP
• Deletable private notes - TODO
• Help center with articles - TODO
• AI assistants - TODO

Mid Term

• GDPR compliance - TODO