Abhinav Raut 85a38699da restrict copilot to built-in tools and add per-assistant handoff toggle ...

Custom tools are HTTP calls with no read-only guarantee, so a mutating tool
could fire from copilot chat or while drafting a reply. Copilot and
generate-reply now get only the built-in knowledge search, and custom tools
stay exclusive to assistants where admins pick them explicitly. This matches
Intercom, Chatwoot, and Freshdesk. The contact identity headers now flow only
on the assistant path.

Also:
- new "Offer handoff to a human" switch on assistants (default on). When off,
  the hand_off_to_human tool is not registered and the prompt tells the
  assistant to say it cannot help instead of offering a human. Safety exits
  (error, max turns, other participant) still unassign as before.
- workspace admin instructions from the AI config no longer leak into the
  customer-facing assistant prompt.
- copilot and reply-draft prompts now treat conversation text and tool
  outputs as untrusted data.

2026-07-13 01:57:44 +05:30

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restrict copilot to built-in tools and add per-assistant handoff toggle

2026-07-13 01:57:44 +05:30

index.html

update font family to Instrument Sans

2026-06-06 19:58:07 +05:30