mirror of
https://github.com/abhinavxd/libredesk.git
synced 2026-10-21 20:15:45 +00:00
Abhinav Raut
97 lines
3.4 KiB
Go
97 lines
3.4 KiB
Go
package models
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import (
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"time"
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"github.com/abhinavxd/artemis/internal/contact/models"
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"github.com/volatiletech/null/v9"
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)
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var (
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StatusOpen = "Open"
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StatusResolved = "Resolved"
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StatusProcessing = "Processing"
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StatusSpam = "Spam"
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PriorityLow = "Low"
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PriortiyMedium = "Medium"
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PriorityHigh = "High"
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ValidStatuses = []string{
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StatusOpen,
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StatusResolved,
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StatusProcessing,
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StatusSpam,
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}
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ValidPriorities = []string{
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PriorityLow,
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PriortiyMedium,
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PriorityHigh,
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}
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ValidFilters = map[string]string{
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"status_open": " c.status = 'Open'",
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"status_processing": " c.status = 'Processing'",
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"status_spam": " c.status = 'Spam'",
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"status_resolved": " c.status = 'Resolved'",
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"status_all": " 1=1 ",
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}
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ValidOrderBy = []string{"created_at", "priority", "status", "last_message_at"}
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ValidOrder = []string{"ASC", "DESC"}
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AssigneeTypeTeam = "team"
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AssigneeTypeUser = "user"
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AllConversations = "all"
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AssignedConversations = "assigned"
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TeamConversations = "unassigned"
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)
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type Conversation struct {
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ID int `db:"id" json:"id"`
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CreatedAt time.Time `db:"created_at" json:"created_at"`
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UpdatedAt time.Time `db:"updated_at" json:"updated_at"`
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UUID string `db:"uuid" json:"uuid"`
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ClosedAt null.Time `db:"closed_at" json:"closed_at,omitempty"`
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ResolvedAt null.Time `db:"resolved_at" json:"resolved_at,omitempty"`
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ReferenceNumber null.String `db:"reference_number" json:"reference_number,omitempty"`
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Priority null.String `db:"priority" json:"priority"`
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Status null.String `db:"status" json:"status"`
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FirstReplyAt null.Time `db:"first_reply_at" json:"first_reply_at"`
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AssignedUserID null.Int `db:"assigned_user_id" json:"assigned_user_id"`
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AssignedTeamID null.Int `db:"assigned_team_id" json:"assigned_team_id"`
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AssigneeLastSeenAt null.Time `db:"assignee_last_seen_at" json:"assignee_last_seen_at"`
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models.Contact
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// Psuedo fields.
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Subject string `db:"subject" json:"subject"`
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UnreadMessageCount int `db:"unread_message_count" json:"unread_message_count"`
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InboxName string `db:"inbox_name" json:"inbox_name"`
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InboxChannel string `db:"inbox_channel" json:"inbox_channel"`
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Tags null.JSON `db:"tags" json:"tags"`
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ContactAvatarURL null.String `db:"contact_avatar_url" json:"contact_avatar_url"`
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LastMessageAt null.Time `db:"last_message_at" json:"last_message_at"`
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LastMessage string `db:"last_message" json:"last_message"`
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FirstMessage string `json:"-"`
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}
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type ConversationParticipant struct {
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UUID string `db:"uuid" json:"uuid"`
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FirstName string `db:"first_name" json:"first_name"`
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LastName string `db:"last_name" json:"last_name"`
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AvatarURL null.String `db:"avatar_url" json:"avatar_url"`
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}
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type ConversationCounts struct {
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TotalAssigned int `db:"total_assigned" json:"total_assigned"`
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UnresolvedCount int `db:"unresolved_count" json:"unresolved_count"`
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AwaitingResponseCount int `db:"awaiting_response_count" json:"awaiting_response_count"`
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CreatedTodayCount int `db:"created_today_count" json:"created_today_count"`
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}
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type NewConversationsStats struct {
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Date time.Time `db:"date" json:"date"`
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NewConversations int `db:"new_conversations" json:"new_conversations"`
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} |