Abhinav Raut 72c3f29830 fix hyperlinks getting lost across AI features ...

AI grammar fix rewrote the draft as plain text, so links in the reply box were dropped. It now sends the editor HTML and asks the model to keep tags. Conversation transcripts, the AI agent history and copilot context also stripped link URLs when converting HTML to text, so the model never saw them. They now keep links as "text ( url )".

2026-07-31 16:08:19 +05:30

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activity_log

resolve sql builder date filters in the app timezone instead of UTC

2026-06-18 11:56:43 +05:30

ai

fix hyperlinks getting lost across AI features

2026-07-31 16:08:19 +05:30

aiagent

dedup mined FAQs against question and answer so near-duplicate suggestions get caught

2026-07-30 00:10:10 +05:30

attachment

Fix live chat image thumbnails

2026-07-31 01:05:32 +05:30

auth

fix content loss in knowledge base chunking and harden AI agent limits

2026-07-25 03:52:32 +05:30

authz

refactor and dedup code: share conversation read-permission check across authz and ws

2026-05-28 20:16:21 +05:30

autoassigner

renames conversation assignment funcs for clearer intent

2026-06-16 16:04:24 +05:30

automation

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

business_hours

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

colorlog

feat: dockerize libredesk

2025-02-22 23:33:18 +05:30

context_link

Scope encryption_key rotation fix to boot path

2026-05-15 10:36:13 +05:30

conversation

fix hyperlinks getting lost across AI features

2026-07-31 16:08:19 +05:30

crypto

wip inbox oauth and encryption

2025-12-24 16:08:25 +05:30

csat

Send only one CSAT per conversation

2026-04-13 13:56:15 +05:30

custom_attribute

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

dbutil

fix duplicate contact creation on transient error during ext_id enrichment

2026-07-10 01:06:38 +05:30

envelope

Refactor incoming message flow, add visitor upgrade on email reply, rate-limit livechat conversations

2026-03-11 12:19:58 +05:30

httputil

Hard widget endpoints

2026-04-17 02:41:40 +05:30

image

fix content loss in knowledge base chunking and harden AI agent limits

2026-07-25 03:52:32 +05:30

importer

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

inbox

use mailbox local part as contact name fallback when display name is empty

2026-07-10 17:12:02 +05:30

macro

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

media

link message media in one query inside the insert transaction

2026-07-31 02:20:01 +05:30

migrations

remove redundant comments in v2.6.0 migration

2026-07-31 10:19:51 +05:30

notification

fix content loss in knowledge base chunking and harden AI agent limits

2026-07-25 03:52:32 +05:30

oidc

fix content loss in knowledge base chunking and harden AI agent limits

2026-07-25 03:52:32 +05:30

ratelimit

Add rate limiting to public endpoints (auth, CSAT), fix rate limiter race condition and missing Content-Type header. Refactor rateLimitWidget into generic rateLimit middleware with config defaults.

2026-03-22 16:59:55 +05:30

report

feat: add conversation status categories and update related logic.

2026-04-21 16:55:09 +05:30

role

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

search

expand copilot with customer-history tools, persona picker, and tag suggestions

2026-07-19 23:33:18 +05:30

setting

hardcode copilot name and tidy up AI admin copy

2026-07-31 03:50:39 +05:30

sla

perf: WS push for conv list, store/cache cleanups, ad-hoc UI polish

2026-05-22 20:47:36 +05:30

ssrf

drop hardcoded transport fallback in ssrf.NewTransport

2026-07-18 11:49:26 +05:30

stringutil

fix hyperlinks getting lost across AI features

2026-07-31 16:08:19 +05:30

tag

shortlist tags with embeddings before asking the LLM to suggest them

2026-07-30 23:09:23 +05:30

team

refactor: drop Casbin, centralize agent cache invalidation, dedupe pending SLAs

2026-05-21 21:24:42 +05:30

template

Custom static directory support, self hosted installations can pass static dir path to override csat and other web-templates, js and css files. Allowing instances to be fully customizable.

2026-04-09 00:04:00 +05:30

user

render AI agent replies as markdown and fix assistant identity, handoff, and stats bugs

2026-07-12 23:12:44 +05:30

version

feat: add version package to hold application version for build time configuration

2025-06-14 21:48:55 +05:30

view

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

webhook

guard reply-box AI prompt race and share the SSRF-safe http transport

2026-07-18 11:20:16 +05:30

ws

fix: close ws stale-perm gaps and resub on reconnect

2026-05-28 20:07:19 +05:30