Abhinav Raut 16c79a2706 guard AI agent replies and add prior-conversation context ...

The agent now only replies to a turn the primary contact authored, so a CC'd or plus-address participant hands off to a human instead of driving tool calls under the contact's identity. It also asks the customer to confirm before resolving, and can read the contact's other recent conversations for context.

2026-07-12 04:47:36 +05:30

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activity_log

resolve sql builder date filters in the app timezone instead of UTC

2026-06-18 11:56:43 +05:30

ai

add WIP autonomous AI agent that replies to assigned conversations

2026-07-11 04:54:49 +05:30

aiagent

guard AI agent replies and add prior-conversation context

2026-07-12 04:47:36 +05:30

attachment

feat: Widget dark mode and chat reply expectation message in chat title.

2025-07-17 01:06:54 +05:30

auth

Make session lifetime configurable

2026-04-21 20:27:40 +05:30

authz

refactor and dedup code: share conversation read-permission check across authz and ws

2026-05-28 20:16:21 +05:30

autoassigner

renames conversation assignment funcs for clearer intent

2026-06-16 16:04:24 +05:30

automation

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

business_hours

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

colorlog

feat: dockerize libredesk

2025-02-22 23:33:18 +05:30

context_link

Scope encryption_key rotation fix to boot path

2026-05-15 10:36:13 +05:30

conversation

guard AI agent replies and add prior-conversation context

2026-07-12 04:47:36 +05:30

crypto

wip inbox oauth and encryption

2025-12-24 16:08:25 +05:30

csat

Send only one CSAT per conversation

2026-04-13 13:56:15 +05:30

custom_attribute

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

dbutil

resolve sql builder date filters in the app timezone instead of UTC

2026-06-18 11:56:43 +05:30

envelope

Refactor incoming message flow, add visitor upgrade on email reply, rate-limit livechat conversations

2026-03-11 12:19:58 +05:30

httputil

Hard widget endpoints

2026-04-17 02:41:40 +05:30

image

add WIP autonomous AI agent that replies to assigned conversations

2026-07-11 04:54:49 +05:30

importer

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

inbox

perf: avoid DB lookups when building email From name

2026-06-07 14:45:51 +05:30

macro

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

media

fix: sanitize invalid UTF-8 in incoming email, fix widget scroll flicker

2026-05-29 21:00:48 +05:30

migrations

add WIP autonomous AI agent that replies to assigned conversations

2026-07-11 04:54:49 +05:30

notification

Mark assignment notifications read on action

2026-07-06 13:32:16 +06:00

oidc

Don't fatal on encryption_key rotation

2026-05-15 02:39:07 +05:30

ratelimit

Add rate limiting to public endpoints (auth, CSAT), fix rate limiter race condition and missing Content-Type header. Refactor rateLimitWidget into generic rateLimit middleware with config defaults.

2026-03-22 16:59:55 +05:30

report

feat: add conversation status categories and update related logic.

2026-04-21 16:55:09 +05:30

role

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

search

add livechat widget preview and misc improvements

2026-07-03 02:34:42 +05:30

setting

add WIP autonomous AI agent that replies to assigned conversations

2026-07-11 04:54:49 +05:30

sla

perf: WS push for conv list, store/cache cleanups, ad-hoc UI polish

2026-05-22 20:47:36 +05:30

stringutil

add AI copilot backed by a knowledge base and custom tools

2026-07-10 15:51:27 +05:30

tag

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

team

refactor: drop Casbin, centralize agent cache invalidation, dedupe pending SLAs

2026-05-21 21:24:42 +05:30

template

Custom static directory support, self hosted installations can pass static dir path to override csat and other web-templates, js and css files. Allowing instances to be fully customizable.

2026-04-09 00:04:00 +05:30

user

add WIP autonomous AI agent that replies to assigned conversations

2026-07-11 04:54:49 +05:30

version

feat: add version package to hold application version for build time configuration

2025-06-14 21:48:55 +05:30

view

i18n: fix localization issues (#231)

2026-02-22 15:12:00 +05:30

webhook

Scope encryption_key rotation fix to boot path

2026-05-15 10:36:13 +05:30

ws

fix: close ws stale-perm gaps and resub on reconnect

2026-05-28 20:07:19 +05:30