Abhinav Raut 7c9fac4f4a show idle agents as online instead of away ...

Idle agents still get auto-assigned tickets. Only the manual away
statuses skip them. The amber away dot made other agents think the
idle person would not get tickets. The agent picker, widget header
and the agents report now treat idle as online.

2026-09-19 02:26:37 +05:30

..

models

feat: Make convo panels resizable

2025-12-26 04:52:30 +05:30

queries.sql

show idle agents as online instead of away

2026-09-19 02:26:37 +05:30

report.go

keep days 0 as today in report clamp

2026-08-21 05:00:27 +05:30