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libredesk/ROADMAP.md
Abhinav Raut e0919efd87 Revise roadmap structure and wording
Updated roadmap sections and descriptions for clarity.
2026-10-07 12:04:31 +05:30

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Libredesk Roadmap

The open-source customer support platform you actually own. One app for email, live chat, WhatsApp, and more — self-hosted, with no per-seat pricing.

In Progress

  • WhatsApp channel — available in v2.9.0 RC
  • Customer portal for managing tickets
  • 2FA for password login
  • Telegram channel

Planned

  • Advanced conversation reports
  • Contact merging