# Libredesk Roadmap

The open-source customer support platform you actually own.
One app for email, live chat, WhatsApp, and more — self-hosted, with no per-seat pricing.

## In Progress
- WhatsApp channel — available in [v2.9.0 RC](https://github.com/abhinavxd/libredesk/releases/tag/v2.9.0-rc.8)
- Customer portal for managing tickets
- 2FA for password login
- Telegram channel

## Planned
- Advanced conversation reports
- Contact merging