Draft attachments now keep url and disposition, so a restored draft can render its attachments correctly instead of losing them.
The prechat phone field now picks a country code from the browser locale when the field is required (falling back to US), so users are not forced to pick one manually. Non-required phone fields still start blank.
Also soften the widget iframe and launcher bubble box shadows to a lighter, tinted look.
Livechat:
- Add a live widget preview that renders in the inbox settings help rail.
- Warn when the primary or header colors are too close to the background.
- Require gradient/image background values and notice banner text when enabled.
- Show a default launcher logo in the widget when none is set, matching the preview.
- Drop the Beta badge from the livechat channel.
General settings:
- Add "set agents away on login". Agents log in as away and must go online manually.
- Add "show subject in conversation list" toggle.
Other:
- Add a keyboard shortcuts dialog from the user menu.
- Show a "snoozed until" badge on snoozed conversations.
- Contact search now matches emails partially instead of exact.
- Give outgoing message bubbles a secondary background.
The font swap missed static surfaces outside frontend/. The CSAT widget,
the public page style.css, and the email base template still loaded Plus
Jakarta Sans. Update them so all surfaces use the same font.
- New meta JSONB field in CSAT responses to capture random adhoc data as that might be needed for custom CSAT pages.
- Add support prefilled rating for csat pages picked from query param
- Refactor widget.js.
- Fix possible race conditions in inbox reload logic.
- Reload only the updated inbox when an inbox is updated / created not all.
- Retain last inbox while navigatin back from admin -> inbox
showChat() unconditionally hides the unread badge, but hideChat()
never re-evaluates it. If the visitor opens and closes the widget
without viewing any conversation, the badge stays hidden even though
unread messages remain.
- Continuity email layout fixes and improvments.
- Replace haikunator with email local part for visitor names, fallback to "Visitor"
- Add optional website_url config field for "go to chat" link in continuity email footer
- Remove unused / unncessary i18n keys.
- fix duplicate initialization guard
- notification bell for agents
- Refactor and clean up dead code
- Fixes to pre chat form
- Add new column country to users table
- Update ratelimit pkg to be generic
- fix: live chat email inbox not being initialized.
- make launcher logo take entire launcher space.
- New columns last_interaction_sender_id and last_message_sender_id to track who sent last message in conversation
- Translate web template pass i18n dependency
- Fix colors in menu card
- Show update description if avaialble in AppUpdate component
- Remvoe i18n from settings as i18n and settings depend on each other to load initial lang.
- Clear inbox password as the update SQL query now returns the config.
- Fetch agents and inboxes from the store instead of directly fetching using axios instance.
- Add i18n object to template funcMap for direct access
- Translate all hardcoded strings in CSAT and footer templates
- Add reusable translation keys to globals.messages
feat: Add HTTP utility functions for trusted origin checks
feat: Implement typing status broadcasting for live chat clients and agents.
feat: Add support for signed URLs in media manager
fix: Update database migration to handle duplicate visitors with same email address.
feat: Add conversation subscription and typing message models for WebSocket communication
feat: Implement conversation subscription management in WebSocket hub this is used for broadcasting typing indicator.
feat: Revamp widget JavaScript to improve mobile responsiveness and show unread messages if any.
- new vue app for serving live chat widget, created subdirectories inside frontend dir `main` and `widget`
- vite changes for both main app and widget app.
- new backend live chat channel
- apis for live chat widget
Abhinav Raut