26 Commits

Author SHA1 Message Date
Abhinav Raut 88a58c0f3b Custom static directory support, self hosted installations can pass static dir path to override csat and other web-templates, js and css files. Allowing instances to be fully customizable.
- New meta JSONB field in CSAT responses to capture random adhoc data as that might be needed for custom CSAT pages.
- Add support prefilled rating for csat pages picked from query param
2026-04-09 00:04:00 +05:30
Abhinav Raut b739783eec Render reply and private not template variables before saving them in DB. 2026-04-02 14:31:53 +05:30
Abhinav Raut 81847c7f4e i18n: fix localization issues (#231)
Not backported to main due to extensive i18n refactoring changes in this branch.
2026-02-22 15:12:00 +05:30
Abhinav Raut 1aa2d91432 feat: mentions for private notes
- mentioning an agents sends an email to the agent.
- mentioning a team sends an email to to the entire team.
2026-01-01 13:59:34 +05:30
Abhinav Raut 634fc66e9f Translate welcome to libredesk email subject
- Update all SQL queries to add missing columns

- Update the create conversation API to allow setting the initiator of a conversation. For example, we might want to use this API to create a conversation on behalf of a customer, with the first message coming from the customer instead of the agent. This param allows this.

- Minor refactors and clean up

- Tidy go.mod

- Rename structs to reflect purpose

- Create focus structs for scanning JSON payloads for clarity.
2025-08-28 00:34:56 +05:30
Abhinav Raut d2e5d85e3a fix: return created/updated objects in POST/PUT responses with masked secrets
All POST/PUT handlers now return actual database objects instead of `true`
2025-06-20 19:35:09 +05:30
Abhinav Raut 1b2a5e4f36 feat: standardize API requests to use JSON instead of form data 2025-06-18 01:30:38 +05:30
Abhinav Raut 6b6549cb03 standardize i18n keys for consistency rename keys
fix: avatar url `null` console warnings.
2025-04-03 01:21:12 +05:30
Abhinav Raut 4361250c73 feat: backend api response translations 2025-04-03 01:21:12 +05:30
Abhinav Raut 721f7c811c fix: variables not being rendered when there's an fetching default outgoing email template / the outgoing email template is not found. 2025-03-22 18:56:50 +05:30
Abhinav Raut aeef7d4ad7 feat: configurable SLA alerts per SLA. 2025-03-21 23:23:03 +05:30
Abhinav Raut 1ff335f772 fix: improve welcome email template styling and content
fix: extra large app logo in base template.
refactor: standardize template variables, explicitly pass variables for rendering into template
2025-03-01 19:10:50 +05:30
Abhinav Raut 356a206110 fix: new incoming messages having 0 attachments in API responses, upload attachments first before sending out websocket updates.
- refactor: stringutils package remove unncessary `string` in function names.
- minor refactors.
2025-02-08 18:04:02 +05:30
Abhinav Raut d3c2cc2527 feat: add CSAT sending functionality and improve error handling in templates
feat: automation action to send CSAT.
- minor refactors.
2025-02-02 21:03:09 +05:30
Abhinav Raut 9939d6206f feat: reload app constants and Templates on update of app settings 2025-02-01 05:34:19 +05:30
Abhinav Raut 50188352a5 fix: Use SyncedEnforcer in casbin, fixes panics.
feat: store user roles in user roles table, drops the roles table on users table.
feat: standardize column names in schema, renames disabled bool to enables.
- vue router fixes to allow components / pages to rerender after creating an object in db.
- minor fixes and refactors.
2025-01-22 03:40:32 +05:30
Abhinav Raut 66864bfca9 fix: adds proper error message when user is trying to create another default outgoing email template. 2025-01-21 02:31:30 +05:30
Abhinav Raut 0c54abbbad refactor: rename modules and imports to reflect project name 2025-01-11 21:46:29 +05:30
Abhinav Raut caf8e7d34d WIP: MVP with shadcn sidebar
- csat
- SLA
- email notification templates
2025-01-06 02:39:44 +05:30
Abhinav Raut ed314eb1a5 feat: reset password flow
- feat: notification emails including - welcome email, assigned conversation email, reset password email.
- feat: adds outer app component which does not have a navbar
- feat: improve email templating, adds contact and conversations fields to email template
- fix: evaluator - ensure "contains" checks evaluate individual tokens in the string rather than the entire string.
- feat: logo URL for the app in general settings.
- General fixes and refactors.
- fix: hide trailing prose mirror line breaks.
2024-11-03 00:40:51 +05:30
Abhinav Raut bcd6a4ab0e refactor & cleanup sso, templates, notification pages. 2024-09-30 05:04:58 +05:30
Abhinav Raut 06db29f7f3 refactor. 2024-08-11 03:52:05 +05:30
Abhinav Raut 704c485b6a refactor 2024-08-09 03:55:20 +05:30
Abhinav Raut 7ac9a2fe67 refactor entire backend 2024-07-25 02:03:56 +05:30
Abhinav Raut 8b763fb167 refactor. 2024-07-24 03:00:54 +05:30
Abhinav Raut d7fb9be211 some more commits? 2024-07-01 03:08:45 +05:30