58 Commits

Author SHA1 Message Date
Abhinav Raut 870f66c229 fix: sanitize invalid UTF-8 in incoming email, fix widget scroll flicker 2026-05-29 21:00:48 +05:30
Abhinav Raut 743b00ee22 fix: address PR review across stores, ws broadcast, and sticky scroll 2026-05-28 18:32:16 +05:30
Abhinav Raut b65d9679ae fix: scroll to target message on scrollTo deep-link instead of bottom 2026-05-27 02:14:23 +05:30
Abhinav Raut e5ffe11394 Fix edge cases in auto scrolling behavior.
Extract sticky scroller to a composable for main & widget apps.
2026-05-26 02:18:48 +05:30
Abhinav Raut a502039e59 perf: WS push for conv list, store/cache cleanups, ad-hoc UI polish
Convs and messages now push the full list-row payload to perm-authorized agents on create/assign/message, so livechat returning customers bubble up instantly without waiting for the timer refresh. Background list refresh bumped 30s ->  60s as a drift safety net.
2026-05-22 20:47:36 +05:30
Abhinav Raut 43ebed1c3a WS rewrite: per-client subscriptions and perf improvements
Targets broadcasts via per-tab list and open subs (validated at subscribe time)
instead of broadcasting message uuid to all agents. Adds frontend list typing, throttled sound,
and many perf improvements to reduce cpu memory & database queries.
Other fixes: Enforce message-to-conversation binding in handleGetMessage
2026-05-20 23:42:07 +05:30
Abhinav Raut 2b6fd313d4 fix: S3 attachment URLs and missed conversation list updates 2026-05-19 21:27:04 +05:30
Abhinav Raut 68d1b8117f fix: attachment download through backend for S3 stores 2026-05-19 15:24:54 +05:30
Abhinav Raut 9dfcb6bc90 fix: hide Gmail forward quoted text
Gmail forwards wrap content in <div class="gmail_quote gmail_quote_container">
instead of a blockquote, so the existing detector missed them.
2026-05-19 14:56:01 +05:30
Abhinav Raut c03477a066 fix: hide Yahoo Mail quoted text
Yahoo Mail wraps replies in <div class="yahoo_quoted">, which the quoted
text handling added in bae4c23b did not detect. Add the marker to the JS
detector and an attribute-suffix selector to .hide-quoted-text so the
"Show quoted text" toggle appears and the quote is hidden by default.
2026-05-19 14:49:05 +05:30
Abhinav Raut bae4c23b01 hide outlook/hotmail quoted text correctly and fix html email whitespace 2026-05-18 00:30:13 +05:30
Abhinav Raut e048ba5716 improve conversation thread and inbox list ux
Add expand button for long message bubbles, group consecutive same-sender
messages within a minute, and fix the conversation list highlight contrast
(Fixes #321). Also bumps vue-letter to 0.2.1 to allow CSS transforms in email content
2026-05-17 22:54:05 +05:30
Abhinav Raut d1c346d0f8 Style toasts with theme instead of rich colors 2026-05-14 21:16:36 +05:30
Abhinav Raut 123b809be4 Address review feedback on bulk actions 2026-05-14 20:06:56 +05:30
Abhinav Raut b72dad7cc7 Swap lightbox to lib, force-download via query param, link inline media on insert 2026-05-14 17:06:35 +05:30
Abhinav Raut acda125ad6 Refactor inline images PR for project conventions 2026-05-14 17:06:35 +05:30
Matthew Campbell b96a9c599a Inline images, lightbox, and attachment UX
Paste/drop to upload images in the editor with drag-resize handles and a
size toolbar. Image attachments open in a lightbox with zoom/pan and
keyboard navigation. File attachments get type-specific icons and a PDF
preview pane.

Outgoing email inlines images as multipart/related CID parts so
recipients see them even if our /uploads/ URLs later expire or the
server is unreachable. Orphan uploads (pasted into the reply before the
message is persisted) are embedded too; cross-conversation references
are still rejected.

Also tightens replaceCIDInContent HTML safety and scopes the uploads
URL regex to <img src> attributes only.
2026-05-14 17:06:35 +05:30
Abhinav Raut 8ebd7d7e2b cap macro command palette list at 200 and scope highlight observer 2026-04-22 15:54:05 +05:30
Abhinav Raut 2d3958fe49 Merge pull request #294 from abhinavxd/more-view-filters
More fields in view filters.
2026-04-21 21:18:38 +05:30
Abhinav Raut bcd93514ef Fix caret overflow in ComboBox trigger for long labels 2026-04-21 19:43:30 +05:30
Abhinav Raut c16ad26d2d Add Range Calendar shadcn component for filters 2026-04-21 18:41:01 +05:30
Abhinav Raut 79dc693cd1 Fix large tag names expanding outside tag badge 2026-04-21 17:01:33 +05:30
Abhinav Raut 00785c6061 WIP: More filters to views
Virtualize agent list and tag list.
2026-04-19 17:22:49 +05:30
Abhinav Raut 300e9b1238 Drop widget secondary color and auto-derive primary foreground for text selection. 2026-04-15 20:17:56 +05:30
Abhinav Raut e860164ad7 Add widget home screen customization with configurable backgrounds, announcements, and external links
Fix inconsistnet close button for mobile devices.
2026-04-13 04:01:07 +05:30
Abhinav Raut 6aea4c9895 Removed the Stepper component and replaced it with a simpler MenuCard layout for channel selection in NewInbox.vue.
- Introduced a new SwitchField component for better UI consistency.
- Updated WebSocket client to remove unnecessary token and inbox_id from ping and typing messages.
- Added session duration configuration to the livechat channel settings in the backend.
2026-04-13 01:38:53 +05:30
Abhinav Raut fa2d17ee15 Update conversation list item layout with channel indicator and improve SLA time format 2026-04-09 01:06:24 +05:30
Abhinav Raut bb14b30121 Remove gravatar 2026-04-09 00:37:09 +05:30
Abhinav Raut 14b29a7063 Resolve inline image CID references in message API responses instead of letting the api consumer handle it.
Fix make file go run cmd
2026-04-07 16:19:19 +05:30
Abhinav Raut 3db51ec02d Fix consolidate duplicate i18n keys that have same values
Polish csat page
2026-04-05 22:05:23 +05:30
Abhinav Raut 21824f6de9 Polish UI: fix reply box cutoff, refine scrollbars and text rendering 2026-04-05 20:42:55 +05:30
Abhinav Raut 235afb2b88 Play notification sound when tab is hidden and defer last-seen updates when tab is hidden
Update js template rendered to use pipe syntax for fallbacks
2026-04-05 01:51:45 +05:30
Abhinav Raut 2839dcff88 Fix send typing indicators every 3 sec
Fix vite config
2026-04-05 01:06:22 +05:30
Abhinav Raut 6abb6ad017 Move continuity config and intervals to live chat inbox form from toml.
- Refactor widget.js.
- Fix possible race conditions in inbox reload logic.
- Reload only the updated inbox when an inbox is updated / created not all.
- Retain last inbox while navigatin back from admin -> inbox
2026-04-04 21:35:04 +05:30
Abhinav Raut 8b556d95a6 Polish auth pages, contact detail, and avatar upload UX. 2026-03-25 01:51:05 +05:30
Abhinav Raut 969b5be9a3 Fix mention styling in messages, improve notification panel UX 2026-03-25 01:18:08 +05:30
Abhinav Raut 8fd05667ac Improve sidebar semantics, form label hierarchy, and translate remaining hardcoded strings 2026-03-25 00:47:18 +05:30
Abhinav Raut 395a4e80df Refactor ws updates to use direct json payloads instead of prop value pattern.
Add real-time agent availability status updates to widget.

Consolidate multiple WS broadcasts into single calls
2026-03-22 19:34:21 +05:30
Abhinav Raut e7ab571c48 add reply guards, gravatar fallbacks for avatars, draft preview in conversation list, clickable agent avatars. Show sent messages immediately instead of waiting for WebSocket response. 2026-03-11 14:52:21 +05:30
Abhinav Raut eb0a7b437d Add page visit tracking to widget
- fix duplicate initialization guard
- notification bell for agents
- Refactor and clean up dead code
- Fixes to pre chat form
- Add new column country to users table
- Update ratelimit pkg to be generic
2026-03-11 03:52:07 +05:30
Abhinav Raut 81847c7f4e i18n: fix localization issues (#231)
Not backported to main due to extensive i18n refactoring changes in this branch.
2026-02-22 15:12:00 +05:30
Abhinav Raut 206af8a9c2 refactor move common utils to shared-ui 2026-02-11 01:15:01 +05:30
Abhinav Raut c21adfdf06 refactor: move datetime utility functions to shared-ui and update imports 2026-02-11 00:53:29 +05:30
Abhinav Raut c155fce93b feat: show contact offline / online status on sidebar
- mark contacts offline if not active for > 5 mins.
2026-01-26 03:28:34 +05:30
Abhinav Raut 0aa4cadab1 refactor(sidebar): improve layout and styling of sidebar components, remove unnecessary padding around chil sidebar items 2026-01-18 17:31:08 +05:30
Abhinav Raut 8ebe77a5fd - Fix copy button component usage
- Set --primary color value correct in live chat widget.
2026-01-18 11:55:43 +05:30
Abhinav Raut e2a9a00217 Live chat: add admin toggle to open widget directly into previous conversation / a new conversation
- Improve greeting and introduction messages to support template variables for user names.
2026-01-17 18:22:40 +05:30
Abhinav Raut 511f46440a fix merge conflict issues 2026-01-15 18:31:00 +05:30
Abhinav Raut 7958d7e212 Merge branch 'main' into feat/live-chat-channel 2026-01-14 00:33:51 +05:30
Abhinav Raut aae8d1f793 Consider visitors and contacts same, as the only difference is that visitors are not authenticated.
Show a warning in sidebar when a conversation with a visitor is opened.

Move string.js utils to shared-ui utils

Modify user fetch queries to allow optional filter by multiple user types not just one.

Fix capitalizaiton for live chat en translations
2025-10-05 12:28:47 +05:30