- Introduced a new category field for conversation statuses to classify them as 'open', 'waiting', or 'resolved'. Which allows max assignment limits in team to work with custom statuses as well.
More polishes to notif panel
Add `You` for current agent in select combobox.
Remove unncesary checks for existing notifications while marking it as read.
Send oldest SLA notifcation first (update sql query)
- Passes appliedSLAID directly to SLA logic instead of refetching
- Adds appliedSLAID field to conversation struct (already fetched in get-conversation query)
prevents multiple update queries unnecessarily on applied sla table.
clear next sla deadline in conversations properly when there's no deadline to be met.
uses the new status column in the applied sla table to determine if the sla is still active and has to be calculated again.
feat: store user roles in user roles table, drops the roles table on users table.
feat: standardize column names in schema, renames disabled bool to enables.
- vue router fixes to allow components / pages to rerender after creating an object in db.
- minor fixes and refactors.
Abhinav Raut