22 Commits

Author SHA1 Message Date
Abhinav Raut 06b36b74fd Add prompt-to-tag-on-reply inbox setting 2026-04-21 20:24:19 +05:30
Abhinav Raut 000fd83b30 Add uuid column to inboxes table to use as widget public identifiers
Auto focus on form inputs in widget
Use defer widget in widget installation script
2026-04-03 02:34:07 +05:30
Abhinav Raut f0e9266d28 more fixes to LC 2026-01-21 00:13:02 +05:30
Abhinav Raut 7958d7e212 Merge branch 'main' into feat/live-chat-channel 2026-01-14 00:33:51 +05:30
Abhinav Raut f3ddc26512 wip inbox oauth and encryption 2025-12-24 16:08:25 +05:30
Abhinav Raut aae8d1f793 Consider visitors and contacts same, as the only difference is that visitors are not authenticated.
Show a warning in sidebar when a conversation with a visitor is opened.

Move string.js utils to shared-ui utils

Modify user fetch queries to allow optional filter by multiple user types not just one.

Fix capitalizaiton for live chat en translations
2025-10-05 12:28:47 +05:30
Abhinav Raut bf1cf025e0 Merge branch 'main' into feat/live-chat-channel 2025-10-04 13:38:42 +05:30
Abhinav Raut 16ca6b6df7 Send batched unread messages in conversation continuity email after contact has not seen a conversation for configured amount of time, instead of sending a single message immediately when contact is disconnected on websocket.
Make the batching interval and time threshold for unread messages configurable
2025-10-03 01:54:17 +05:30
Abhinav Raut d7067bce7d feat: add email fallback / continutiy inbox feature for live chat inbox 2025-09-21 00:51:19 +05:30
Abhinav Raut 634fc66e9f Translate welcome to libredesk email subject
- Update all SQL queries to add missing columns

- Update the create conversation API to allow setting the initiator of a conversation. For example, we might want to use this API to create a conversation on behalf of a customer, with the first message coming from the customer instead of the agent. This param allows this.

- Minor refactors and clean up

- Tidy go.mod

- Rename structs to reflect purpose

- Create focus structs for scanning JSON payloads for clarity.
2025-08-28 00:34:56 +05:30
Abhinav Raut 4beab72a11 feat: add external user ID support and secret field for inboxes.
Update user and inbox models, queries, and migrations
2025-07-20 16:42:03 +05:30
Abhinav Raut d2e5d85e3a fix: return created/updated objects in POST/PUT responses with masked secrets
All POST/PUT handlers now return actual database objects instead of `true`
2025-06-20 19:35:09 +05:30
Abhinav Raut 50188352a5 fix: Use SyncedEnforcer in casbin, fixes panics.
feat: store user roles in user roles table, drops the roles table on users table.
feat: standardize column names in schema, renames disabled bool to enables.
- vue router fixes to allow components / pages to rerender after creating an object in db.
- minor fixes and refactors.
2025-01-22 03:40:32 +05:30
Abhinav Raut 16b6ad96ea refactor[backend]: pick worker counts and intervals from config. 2025-01-20 02:13:44 +05:30
Abhinav Raut 8596807e56 feat: emoji picker
- fix: Fatal issued during inbox reload instead return errors.
- rename functions in inbox pkg to reflect purpose.
- rename page titles on router.
- remove iconify.
2025-01-10 03:48:03 +05:30
Abhinav Raut 48e89dc4b9 feat: hot reload package configs on change, no binary restart needed
- feat: soft deletion for users, inboxes, teams, and tags
- Rename tables and queries.
2024-11-13 01:47:16 +05:30
Abhinav Raut ee7be54c0d fix: hide passwords in API response
- Minor refactors.
- Fixes bugs in SelectTag component.
- Update vite.
2024-10-23 05:25:10 +05:30
Abhinav Raut 06db29f7f3 refactor. 2024-08-11 03:52:05 +05:30
Abhinav Raut 5e00558e9b feat: updates to admin page.
- role page.
2024-07-22 03:05:30 +05:30
Abhinav Raut 167399569d more commits 2024-07-11 02:38:21 +05:30
Abhinav Raut 78a4caba3b more commits. 2024-07-10 05:17:07 +05:30
Abhinav Raut 6a27b2fa4b refactor 2024-06-10 03:45:48 +05:30