Commit Graph

104 Commits

Author SHA1 Message Date
Abhinav Raut fcbd16f042 feat: implement app update checker and UI notification 2025-02-25 02:49:09 +05:30
Abhinav Raut 425bb4ed04 feat: add database upgrade functionality (adapted from listmonk) 2025-02-25 01:35:27 +05:30
Abhinav Raut 89eb05f337 feat: disallow edits for admin role
- chore: minor layout fixes
- chore: adds doc strings to handlers
2025-02-24 22:07:24 +05:30
Abhinav Raut 5361bcb24f feat: dockerize libredesk
- feat: new flag for idempotent installation `--idempotent-install`
- feat: new flag to skip yes/no prompt `--yes`
- feat: new flag for upgrades `--upgrade`
- refactor: update doc strings and sample toml file.
- chore: update .gitignore.
2025-02-22 23:33:18 +05:30
Abhinav Raut 62e38814c7 feat: API to discover OIDC provider
- fix: discover oidc provider first before attempting to create one.
2025-02-21 20:34:15 +05:30
Abhinav Raut 3365dec441 fix: disallow search queries with less than 3 characters 2025-02-20 03:36:22 +05:30
Abhinav Raut 642f97af69 fix: fixes to sidebar for smaller devices.
- fix: avatarless contact message bubble.
- fix: set viewport width to device width.
- revert[backend]: remove demo env check for starting backend services. i changed my mind.
2025-02-19 02:08:45 +05:30
Abhinav Raut 9d3ca81796 chore: increase sidebar width
feat: demo mode - don't start services.
2025-02-18 02:02:16 +05:30
Abhinav Raut ce33b6e2a4 chore: update config sample toml.
- remove s3 bucket bucket type from config, make bucket private by default.
2025-02-13 00:49:22 +05:30
Abhinav Raut 6b545fe2fe feat: update make file adds dev environment targets. 2025-02-13 00:49:22 +05:30
Abhinav Raut 356a206110 fix: new incoming messages having 0 attachments in API responses, upload attachments first before sending out websocket updates.
- refactor: stringutils package remove unncessary `string` in function names.
- minor refactors.
2025-02-08 18:04:02 +05:30
Abhinav Raut bc3b458d2c feat: message activity inconverstions when a new tag is added. 2025-02-07 03:48:54 +05:30
Abhinav Raut 046bc46196 refactor. 2025-02-07 02:59:22 +05:30
Abhinav Raut ceb076bbba refactor: organize frontend project structure
- feat: add toggle for conversation sidebar
- save sidebar state in localstorage.
2025-02-06 03:33:13 +05:30
Abhinav Raut 9b7ecd65f0 rename handler 2025-02-03 23:37:09 +05:30
Abhinav Raut 6993d972ab fix[SLA]: Use conversation created_at time as start time for SLA calculation. This makes sure when SLA is changed for a conversation the elapsed time carries over.
refactor: improve error handling and update comments for clarity
2025-02-02 23:51:50 +05:30
Abhinav Raut d3c2cc2527 feat: add CSAT sending functionality and improve error handling in templates
feat: automation action to send CSAT.
- minor refactors.
2025-02-02 21:03:09 +05:30
Abhinav Raut 57015186bc refactor and update doc strings. 2025-02-02 17:07:08 +05:30
Abhinav Raut 0ea9038a3f refactor oidc auth 2025-02-02 16:59:46 +05:30
Abhinav Raut b15c07c5a6 fix: return user friendly error messages on initializing new oidc provider. 2025-02-02 14:13:49 +05:30
Abhinav Raut 9939d6206f feat: reload app constants and Templates on update of app settings 2025-02-01 05:34:19 +05:30
Abhinav Raut 1549e87370 fix: OIDC login. 2025-02-01 04:23:26 +05:30
Abhinav Raut be80c51e32 feat: public handle to get available/ enabled oidc providers. 2025-01-30 01:46:33 +05:30
Abhinav Raut 52178238a7 fix: incoming email attachments being ignored for uploads
- make disposition media column null in code. use null type.
2025-01-30 01:45:54 +05:30
Abhinav Raut 966707191d fix: oidc hide secrets in json marshal
- adds new public handler that returns available providers.
2025-01-30 01:43:44 +05:30
Abhinav Raut 9661e9d62d fix: send user friendly error messages for ai provider request errors. 2025-01-30 01:42:19 +05:30
Abhinav Raut d291c3f4b9 feat: conversation reference sequence numbers with optional prefix, adds a postgres function that takes optional prefix and combines the sequence number with it. e.g. TIK100 where TIK is the reference is the prefix and 100 is the sequence number.
- feat: start conversation sequence number from 100.
- fix: enforce consistent ON DELETE behavior across schema relationships.
- fix: prevent application of same SLA to a conversation when assigned team changes.
- fix: Automation apply SLA action use assigned team's working hrs and timezone first and then fallback to workspace timezone and working hours.
- frontend fixes
2025-01-29 00:49:36 +05:30
Abhinav Raut 96564595d7 feat: previous conversations in conversation sidebar
- UI improvements in Conversation sidebar.
2025-01-25 18:25:14 +05:30
Abhinav Raut 140dae305c feat: max active conversation auto assignement limits to agents 2025-01-25 16:40:11 +05:30
Abhinav Raut cc6b16162d feat: re-open closed, resolved and snoozed conversations. 2025-01-25 05:01:11 +05:30
Abhinav Raut 52e401c601 feat: email cc and bcc in conversation replies
- feat: adds cc and bcc inputs in conversation text editor.
- feat: mask conversation id in api responses.
- customize shadnc dialog to hide close button & cross icon.
2025-01-25 03:47:17 +05:30
Abhinav Raut 3c71ab35ff Feat: Add SLAs per team
- Feat: Provide the ability to change SLAs for conversations; this will start a new deadline calculation from the time the SLA is set.
2025-01-24 04:34:51 +05:30
Abhinav Raut 8ded2692a3 feat: ability to unassign converstions, new uassigned dropdown options in conversations sidebar for teams and users. 2025-01-23 01:51:22 +05:30
Abhinav Raut 50188352a5 fix: Use SyncedEnforcer in casbin, fixes panics.
feat: store user roles in user roles table, drops the roles table on users table.
feat: standardize column names in schema, renames disabled bool to enables.
- vue router fixes to allow components / pages to rerender after creating an object in db.
- minor fixes and refactors.
2025-01-22 03:40:32 +05:30
Abhinav Raut 94b39fc0fd feat: views now don't need the inbox type value on which the filters have to be applied, it generates dynamic sql based on the user permissions and filters them 2025-01-21 02:36:43 +05:30
Abhinav Raut 16b6ad96ea refactor[backend]: pick worker counts and intervals from config. 2025-01-20 02:13:44 +05:30
Abhinav Raut 0c01b53b09 feat(conversations): add trigram index for searching ref numbers
feat(messages): add trigram index for text content search
- feat: UI animations for conversation and messages list.
- Simplify websocket updates.
2025-01-19 23:10:53 +05:30
Abhinav Raut 87c14aa15d feat: Macros, macros not completely replace canned responses as they do the same job as canned repsonse.
- tiptap editor fixes for hardlines.
- set app font to jakarta, fix shadcn components having a different font.
- UI improvements on /admin
- UI improvements on inbox tab.
2025-01-17 04:57:01 +05:30
Abhinav Raut 6475d14ab2 feat: update send private note response to return message string 2025-01-12 20:39:39 +05:30
Abhinav Raut 92b614ddf6 feat[automation]: ability to drag and drop automation rule and set their execution order
- feat[automation]: execution mode for automations to execute the first matching rule or run all.
- Refactor automations to use fields, values, operator and select options from @/consts @/composables
- Refactor view filters to use the pick fields, values, operator, select options from @/consts @/composables
- feat: Move from yarn to pnpm!
- feat: Custom component ComboBox, replaces convo sidebar inputs with  combo
box.
- feat: initialize stores on app load to avoid multiple API calls by storing data in Pinia.
- change app fontm trying diff fonts.
- Keep side bar menu items by default open in inboxes .
2025-01-12 06:20:45 +05:30
Abhinav Raut 0c54abbbad refactor: rename modules and imports to reflect project name 2025-01-11 21:46:29 +05:30
Abhinav Raut 252c91cb3c feat: emojis for teams 2025-01-10 04:08:00 +05:30
Abhinav Raut 8596807e56 feat: emoji picker
- fix: Fatal issued during inbox reload instead return errors.
- rename functions in inbox pkg to reflect purpose.
- rename page titles on router.
- remove iconify.
2025-01-10 03:48:03 +05:30
Abhinav Raut f30a7f07d0 feat: keyboard shortcuts to send message in a conversations (CTRL + Enter) to send, enter for newline.
- feat: button to show/hide quoted text of incoming emails.
- fix: logout redirect
- remove hardcoded user login info.
- add libredesk.io to webtemplate footer
2025-01-10 02:46:14 +05:30
Abhinav Raut 98537825e9 feat: AI clean up of agent responses, adds new ai package
- feat: full screen tiptap editor, esentially two editors that attempt to keep their state in sync.
- moves tiptap editor menu bar to to show up as a bubble once text is selected.
- Layout fixes and improvements.
- Improves /reports/overview charts and cards.
2025-01-09 05:01:33 +05:30
Abhinav Raut d8e29b569f feat: conversation snooze
feat: command menu on press ctrl + k
feat: CSAT email when a conversation is marked resolved.
feat(AI)  agent message rewriting with OpenAI prompts
2025-01-08 06:34:28 +05:30
Abhinav Raut 7f4f8ecf66 fix[frontend]: sidebar active state
- replace conversation sidebar with shadcn sidebar
- refactor: rename and simplify permissions for better clarity and usability
- WIP - Snoozing of conversations and UI.
2025-01-07 04:23:27 +05:30
Abhinav Raut caf8e7d34d WIP: MVP with shadcn sidebar
- csat
- SLA
- email notification templates
2025-01-06 02:39:44 +05:30
Abhinav Raut 48e89dc4b9 feat: hot reload package configs on change, no binary restart needed
- feat: soft deletion for users, inboxes, teams, and tags
- Rename tables and queries.
2024-11-13 01:47:16 +05:30
Abhinav Raut 9cd8aae3dc feat: button to scroll to the bottom of message list
- feat: show new messages in conversation count when user has scrolled to older messages
- feat: Events in conversation update automation rules
- feat: use prop vee-validate validations in `SelectTag` custom component and changes to enable use of vee-validate
- Adds new column events in automation rules
- Delete unlinked messages media files periodically.
2024-11-11 03:37:28 +05:30