88a58c0f3b
Custom static directory support, self hosted installations can pass static dir path to override csat and other web-templates, js and css files. Allowing instances to be fully customizable.
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- New meta JSONB field in CSAT responses to capture random adhoc data as that might be needed for custom CSAT pages.
- Add support prefilled rating for csat pages picked from query param
2026-04-09 00:04:00 +05:30
b739783eec
Render reply and private not template variables before saving them in DB.
2026-04-02 14:31:53 +05:30
1aa2d91432
feat: mentions for private notes
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- mentioning an agents sends an email to the agent.
- mentioning a team sends an email to to the entire team.
2026-01-01 13:59:34 +05:30
721f7c811c
fix: variables not being rendered when there's an fetching default outgoing email template / the outgoing email template is not found.
2025-03-22 18:56:50 +05:30
aeef7d4ad7
feat: configurable SLA alerts per SLA.
2025-03-21 23:23:03 +05:30
1ff335f772
fix: improve welcome email template styling and content
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fix: extra large app logo in base template.
refactor: standardize template variables, explicitly pass variables for rendering into template
2025-03-01 19:10:50 +05:30
356a206110
fix: new incoming messages having 0 attachments in API responses, upload attachments first before sending out websocket updates.
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- refactor: stringutils package remove unncessary `string` in function names.
- minor refactors.
2025-02-08 18:04:02 +05:30
d3c2cc2527
feat: add CSAT sending functionality and improve error handling in templates
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feat: automation action to send CSAT.
- minor refactors.
2025-02-02 21:03:09 +05:30
9939d6206f
feat: reload app constants and Templates on update of app settings
2025-02-01 05:34:19 +05:30
caf8e7d34d
WIP: MVP with shadcn sidebar
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- csat
- SLA
- email notification templates
2025-01-06 02:39:44 +05:30
ed314eb1a5
feat: reset password flow
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- feat: notification emails including - welcome email, assigned conversation email, reset password email.
- feat: adds outer app component which does not have a navbar
- feat: improve email templating, adds contact and conversations fields to email template
- fix: evaluator - ensure "contains" checks evaluate individual tokens in the string rather than the entire string.
- feat: logo URL for the app in general settings.
- General fixes and refactors.
- fix: hide trailing prose mirror line breaks.
2024-11-03 00:40:51 +05:30
06db29f7f3
refactor.
2024-08-11 03:52:05 +05:30
704c485b6a
refactor
2024-08-09 03:55:20 +05:30
7ac9a2fe67
refactor entire backend
2024-07-25 02:03:56 +05:30
8b763fb167
refactor.
2024-07-24 03:00:54 +05:30
Abhinav Raut