Commit Graph

34 Commits

Author SHA1 Message Date
Abhinav Raut 3c3d6a6149 feat: replace widget JWT auth with Redis session tokens and parent-domain cookies Fix iOS Safari session loss by moving storage from iframe localStorage to first-party cookies.
Add /auth/exchange, /auth/me endpoints for the same.

Fix duplicate network calls, and agent notification for new conversations.
2026-04-05 18:58:45 +05:30
Abhinav Raut 235afb2b88 Play notification sound when tab is hidden and defer last-seen updates when tab is hidden
Update js template rendered to use pipe syntax for fallbacks
2026-04-05 01:51:45 +05:30
Abhinav Raut 02f7c19082 Move trusted domaisn check to middleware 2026-04-04 22:21:34 +05:30
Abhinav Raut b34e581616 Skip redundant contact updates when JWT values unchanged 2026-04-04 18:42:44 +05:30
Abhinav Raut 0a9e57dcc5 Revamp live chat widget JS API, use inbox UUID, non-blocking installation
Update installation instructions for clarity
Remove unncessary convo custom attribs being passed in JWT tokens for live chat
2026-04-04 18:11:54 +05:30
Abhinav Raut 000fd83b30 Add uuid column to inboxes table to use as widget public identifiers
Auto focus on form inputs in widget
Use defer widget in widget installation script
2026-04-03 02:34:07 +05:30
Abhinav Raut 9ce5f60023 Fix widget business hours showing wrong time due to missing UTC offset 2026-04-02 01:45:47 +05:30
Abhinav Raut d0a3527269 Sync contact name/email from JWT on every widget request 2026-04-01 17:15:22 +05:30
Abhinav Raut 9ae8100e8a Use widget upload API response directly instead of refetchign entire conversation
Return ChatMessage format in upload api
Fix scroll on content replace
2026-03-30 02:04:23 +05:30
Abhinav Raut 5f6ca63dc4 Refactor use already fetched inbox config and set it in ctx for widget handlers 2026-03-30 01:22:43 +05:30
Abhinav Raut fb3ab68ef6 Sign avatar URLs in widget WS broadcasts, add CORS for launcher settings 2026-03-29 19:08:09 +05:30
Abhinav Raut b04d9d6f8d Sign all avatar URLs in widget endpoints and WS broadcasts 2026-03-28 18:03:33 +05:30
Abhinav Raut 1d36ddde91 Make first name mandatory for live chat jwt 2026-03-28 13:46:23 +05:30
Abhinav Raut 4e0f781bd7 enrich exit only if not already set 2026-03-28 13:23:58 +05:30
Abhinav Raut c057560251 Sync prechat form labels with custom attributes; hide stale messages during chat load. 2026-03-25 11:16:30 +05:30
Abhinav Raut a788553137 Use first unread message as subject for continuity emails, add ref number to continuity email subject.
- Continuity email layout fixes and improvments.
- Replace haikunator with email local part for visitor names, fallback to "Visitor"
- Add optional website_url config field for "go to chat" link in continuity email footer
- Remove unused / unncessary i18n keys.
2026-03-16 00:49:20 +05:30
Abhinav Raut 678239027e Refactor incoming message flow, add visitor upgrade on email reply, rate-limit livechat conversations 2026-03-11 12:19:58 +05:30
Abhinav Raut eb0a7b437d Add page visit tracking to widget
- fix duplicate initialization guard
- notification bell for agents
- Refactor and clean up dead code
- Fixes to pre chat form
- Add new column country to users table
- Update ratelimit pkg to be generic
2026-03-11 03:52:07 +05:30
Abhinav Raut 81847c7f4e i18n: fix localization issues (#231)
Not backported to main due to extensive i18n refactoring changes in this branch.
2026-02-22 15:12:00 +05:30
Abhinav Raut 70e6ebcc48 feat(widget): merge visitor to contact when new JWT is available i.e. when user logs into a an external system.
- Prevent file uploads on initial message, user send a message first to enable attachments.
- fix thumbs not loading with signature and expiry
2026-01-26 02:52:28 +05:30
Abhinav Raut f0e9266d28 more fixes to LC 2026-01-21 00:13:02 +05:30
Abhinav Raut 107f1adb0d fix issues with threading with widget messages
- fix: live chat email inbox not being initialized.
- make launcher logo take entire launcher space.
- New columns last_interaction_sender_id and last_message_sender_id to track who sent last message in conversation
2026-01-18 13:47:07 +05:30
Abhinav Raut e2a9a00217 Live chat: add admin toggle to open widget directly into previous conversation / a new conversation
- Improve greeting and introduction messages to support template variables for user names.
2026-01-17 18:22:40 +05:30
Abhinav Raut 08acb099a1 fix build 2026-01-14 16:09:22 +05:30
Abhinav Raut aae8d1f793 Consider visitors and contacts same, as the only difference is that visitors are not authenticated.
Show a warning in sidebar when a conversation with a visitor is opened.

Move string.js utils to shared-ui utils

Modify user fetch queries to allow optional filter by multiple user types not just one.

Fix capitalizaiton for live chat en translations
2025-10-05 12:28:47 +05:30
Abhinav Raut 3a5990174b fixes to pre chat form 2025-09-25 02:20:00 +05:30
Abhinav Raut ed448055ed fix: newly created conversation not being added to the conversation list, simplify chat conversation SQL queries.
- add indexes to make conversation unread message count faster
2025-08-26 03:03:34 +05:30
Abhinav Raut 68c2708464 feat: remove VisitorInfoForm component and integrate customizable pre-chat form.
- Deleted the VisitorInfoForm.vue component and its associated schema.
- Introduced a new preChatFormSchema.js to handle dynamic form validation.
- Updated ChatView.vue to conditionally display the PreChatForm based on user session and conversation state.
- Enhanced chat store to manage current conversation updates.
- Implemented WebSocket event handling for conversation updates.
- Updated localization files to include new terms related to the pre-chat form.
- Modified conversation management logic to support broadcasting updates to widget clients.
- Updated SQL queries to accommodate custom attributes for visitors.
2025-08-22 00:42:12 +05:30
Abhinav Raut c35ab42b47 feat: configurable visitor information collection with a form before starting chat.
fix: Chat initialization failing due to the JWT authenticated user doesn't exist in the DB yet.

fix: Always upsert custom attribues instead of replacing.
2025-07-21 01:58:30 +05:30
Abhinav Raut f05014f412 refactor: implement widget authentication middleware with standard HTTP headers
- Add widgetAuth middleware to handle JWT and inbox validation consistently
  - Move authentication logic from request body to standard HTTP headers:
    * JWT: Authorization: Bearer <token>
    * Inbox ID: X-Libredesk-Inbox-ID: <id>
  - Refactor all widget handlers to use middleware context instead of duplicate auth code
  - Frontend now sends auth headers via HTTP interceptor for all widget requests
2025-07-20 17:44:36 +05:30
Abhinav Raut e2bba04669 Fix: Trusted domain validation for live chat widget, check the referrer header instead of origin.
- Removed the widgetOrigin middleware as it would have same origin as the iFrame URL, changed this to use `Referrer` header on initial iFrame load.
- Feat(agent-view): Added external_user_id display in the conversation sidebar.
2025-07-20 16:44:33 +05:30
Abhinav Raut 8ee81c2d64 feat: Widget dark mode and chat reply expectation message in chat title.
feat: Add HTTP utility functions for trusted origin checks

feat: Implement typing status broadcasting for live chat clients and agents.

feat: Add support for signed URLs in media manager

fix: Update database migration to handle duplicate visitors with same email address.

feat: Add conversation subscription and typing message models for WebSocket communication

feat: Implement conversation subscription management in WebSocket hub this is used for broadcasting typing indicator.

feat: Revamp widget JavaScript to improve mobile responsiveness and show unread messages if any.
2025-07-17 01:06:54 +05:30
Abhinav Raut 61a70f6b52 clean up live chat
move last message details in the `meta` JSONB column of conversations
2025-07-06 18:46:54 +05:30
Abhinav Raut 5b6a58fba0 wip: intercom like live chat with chat widget
- new vue app for serving live chat widget, created subdirectories inside frontend dir `main` and `widget`
- vite changes for both main app and widget app.
- new backend live chat channel
- apis for live chat widget
2025-06-29 04:59:55 +05:30