Commit Graph

390 Commits

Author SHA1 Message Date
Abhinav Raut ffa5a22f3f fix s3 avatar_url storing bucket path instead of /uploads/<uuid>
Trim spaces around reply to config
2026-04-24 20:12:04 +05:30
Abhinav Raut 3d2da2a11f add reply_to on email inboxes for routing replies off the SMTP From domain 2026-04-24 18:39:16 +05:30
Abhinav Raut 8579570890 fix inbox form binding wait_timeout to wrong key, never persisting SMTP pool wait timeout 2026-04-23 14:53:20 +05:30
Abhinav Raut dd6c8f93a0 add conversation.subject_ref_format config for customizing outgoing email subject marker 2026-04-23 03:11:36 +05:30
Abhinav Raut 3ba8ab0a8d prevent idle detection from overwriting away_manual/away_and_reassigning 2026-04-21 22:40:10 +05:30
Abhinav Raut 1012949539 Merge remote-tracking branch 'origin/main' into category-statuses 2026-04-21 21:28:07 +05:30
Abhinav Raut 2d3958fe49 Merge pull request #294 from abhinavxd/more-view-filters
More fields in view filters.
2026-04-21 21:18:38 +05:30
Abhinav Raut 38a7fd699b update mig ver 2026-04-21 21:14:22 +05:30
Abhinav Raut 15021bf22b Make session lifetime configurable 2026-04-21 20:27:40 +05:30
Abhinav Raut 06b36b74fd Add prompt-to-tag-on-reply inbox setting 2026-04-21 20:24:19 +05:30
Abhinav Raut 5bbd0f7c8d Increase default rate limits 2026-04-21 18:06:52 +05:30
Abhinav Raut aa9e4cdae2 feat: add conversation status categories and update related logic.
- Introduced a new category field for conversation statuses to classify them as 'open', 'waiting', or 'resolved'. Which allows max assignment limits in team to work with custom statuses as well.
2026-04-21 16:55:09 +05:30
Abhinav Raut f7cbfb525c Hard widget endpoints
- Gate widget inbox_id on UUID to prevent enumeration.
- Throttle inbound WS frames per connection (typing/page_visit/ping)
- Restrict admin-set URLs to http/https
- Apply closed-conversation reply guard to media upload path (was text-only)
- Reject empty uploads and use io.ReadAll
- Validate inbox config before DB create; drop unused func VerifySignature
2026-04-17 02:41:40 +05:30
Abhinav Raut 785c989a6b Flatten continuity config into [conversation] as continuity_scan_interval 2026-04-17 00:03:37 +05:30
Abhinav Raut 00039191eb Harden widget apis: strip agent emails, fix cross-inbox merge, and tighten auth
Don't render svgs inline for s3.
2026-04-16 11:26:13 +05:30
Abhinav Raut 286d409a74 Cap lengths on JWT/form name/email and restrict JWT user_id to contact or visitor 2026-04-16 03:27:50 +05:30
Abhinav Raut a8a6a97814 Prevent stored XSS via SVG uploads 2026-04-16 03:13:45 +05:30
Abhinav Raut d7d58bebdb Lock agent WS to same-origin and set SameSite=Lax on session cookie 2026-04-16 03:13:09 +05:30
Abhinav Raut 5e7575b08e Add inbox validation to conversation access control 2026-04-16 02:52:01 +05:30
Abhinav Raut de55a984e7 Set read limit for ws connections and handle panics in widget WS forwarder 2026-04-16 02:51:50 +05:30
Abhinav Raut fd0e871a79 Add max chat message length validation
Use CSP headers to for trusted domains instead of referrer header checks.
Update description for trusted domains
2026-04-16 02:30:02 +05:30
Abhinav Raut 6ef17eeae6 Make widget /auth/exchange idempotent
Prevent tokens sent twice from widget.js, send only once.
Update doc strings & comments for clarity.
Fix error handling
2026-04-16 01:16:24 +05:30
Abhinav Raut 300e9b1238 Drop widget secondary color and auto-derive primary foreground for text selection. 2026-04-15 20:17:56 +05:30
Abhinav Raut a644ab2e44 Scope offline status broadcasts by user type instead of broadcasting to all 2026-04-15 02:21:18 +05:30
Abhinav Raut 62e02118bd Increase visitor default session TTL from 90 days to 180 days 2026-04-15 00:43:40 +05:30
Abhinav Raut 99daf4e8da DRY up widget inbox validation, use validateWidgetInbox middleware 2026-04-15 00:11:19 +05:30
Abhinav Raut 6146f28126 Add inbox channel validation in create conversation request 2026-04-14 21:28:11 +05:30
Abhinav Raut c5c6a6b57e Clamp launcher spacing to 0-200, extend home gradient behind first card 2026-04-13 22:37:22 +05:30
Abhinav Raut e860164ad7 Add widget home screen customization with configurable backgrounds, announcements, and external links
Fix inconsistnet close button for mobile devices.
2026-04-13 04:01:07 +05:30
Abhinav Raut 6aea4c9895 Removed the Stepper component and replaced it with a simpler MenuCard layout for channel selection in NewInbox.vue.
- Introduced a new SwitchField component for better UI consistency.
- Updated WebSocket client to remove unnecessary token and inbox_id from ping and typing messages.
- Added session duration configuration to the livechat channel settings in the backend.
2026-04-13 01:38:53 +05:30
Abhinav Raut 66cf21731f dedupe page visits for widget 2026-04-13 00:33:59 +05:30
Abhinav Raut c798c676a5 Hide server-side security fields in chat settings response and adjust iframe border radius 2026-04-12 23:17:11 +05:30
Abhinav Raut dcf45fd168 Skip already attached media in new conversation api.
Extract common logic for new message and convo api.
New helper functions to fetch multiple medias in 1 shot
2026-04-12 23:02:22 +05:30
Abhinav Raut 7524ba6c19 Add support for custom attributes to createConversationRequest
More polishes to notif panel
Add `You` for current agent in select combobox.
Remove unncesary checks for existing notifications while marking it as read.
Send oldest SLA notifcation first (update sql query)
2026-04-12 22:54:54 +05:30
Abhinav Raut 588c364821 Include visitor name in chat init response
Fixes for correctly conversations and messages
Rename establishSession to saveSess
2026-04-12 16:17:10 +05:30
Abhinav Raut fd750b8cf4 Add tag importer with file similar to agent import.
Update help text across many admin sections for clarity
2026-04-09 15:35:29 +05:30
Abhinav Raut a327ca69a7 Add new csat widget that just accepts 2026-04-09 13:55:39 +05:30
Abhinav Raut de740245c1 Simplify custom static dir to single mapping that mirrors built-in static/ structure 2026-04-09 00:24:05 +05:30
Abhinav Raut 88a58c0f3b Custom static directory support, self hosted installations can pass static dir path to override csat and other web-templates, js and css files. Allowing instances to be fully customizable.
- New meta JSONB field in CSAT responses to capture random adhoc data as that might be needed for custom CSAT pages.
- Add support prefilled rating for csat pages picked from query param
2026-04-09 00:04:00 +05:30
Abhinav Raut e7eac6eb94 Strip csat uui for agents (session) but keep for api consumers 2026-04-08 12:57:05 +05:30
Abhinav Raut 14b29a7063 Resolve inline image CID references in message API responses instead of letting the api consumer handle it.
Fix make file go run cmd
2026-04-07 16:19:19 +05:30
Abhinav Raut 3c3d6a6149 feat: replace widget JWT auth with Redis session tokens and parent-domain cookies Fix iOS Safari session loss by moving storage from iframe localStorage to first-party cookies.
Add /auth/exchange, /auth/me endpoints for the same.

Fix duplicate network calls, and agent notification for new conversations.
2026-04-05 18:58:45 +05:30
Abhinav Raut 235afb2b88 Play notification sound when tab is hidden and defer last-seen updates when tab is hidden
Update js template rendered to use pipe syntax for fallbacks
2026-04-05 01:51:45 +05:30
Abhinav Raut 02f7c19082 Move trusted domaisn check to middleware 2026-04-04 22:21:34 +05:30
Abhinav Raut 6abb6ad017 Move continuity config and intervals to live chat inbox form from toml.
- Refactor widget.js.
- Fix possible race conditions in inbox reload logic.
- Reload only the updated inbox when an inbox is updated / created not all.
- Retain last inbox while navigatin back from admin -> inbox
2026-04-04 21:35:04 +05:30
Abhinav Raut b34e581616 Skip redundant contact updates when JWT values unchanged 2026-04-04 18:42:44 +05:30
Abhinav Raut 73ea8741a2 Fix dev backend failing to start without the frontend being built. 2026-04-04 18:40:52 +05:30
Abhinav Raut 5a06a90152 Revert minification step for widget.js in production build process as the widget js is already very small and is not needed now 2026-04-04 18:36:36 +05:30
Abhinav Raut 0a9e57dcc5 Revamp live chat widget JS API, use inbox UUID, non-blocking installation
Update installation instructions for clarity
Remove unncessary convo custom attribs being passed in JWT tokens for live chat
2026-04-04 18:11:54 +05:30
Abhinav Raut 000fd83b30 Add uuid column to inboxes table to use as widget public identifiers
Auto focus on form inputs in widget
Use defer widget in widget installation script
2026-04-03 02:34:07 +05:30