8 Commits

Author	SHA1	Message	Date
Abhinav Raut	cfc032f387	add SplitName util and use it to parse email contact names	2026-07-10 17:07:50 +05:30
Abhinav Raut	870f66c229	fix: sanitize invalid UTF-8 in incoming email, fix widget scroll flicker	2026-05-29 21:00:48 +05:30
Abhinav Raut	f6a4ad537f	fix auto-replies and csat fanning out to last message's cc list ... Both now send to the contact only and carry meta.is_automated so the reply-box prefill skips them and inherits CCs from the last human message.	2026-05-15 16:16:32 +05:30
Abhinav Raut	27d929c302	refactor add util funcs to extract conversation uuid from to address	2025-12-26 03:15:07 +05:30
Abhinav Raut	a63c073c15	fix strip conversation uuid from receipient address as it could be the inbox email with plus variant ... - adds test cases for util functions that strip inbox email. - update make file to include frontend unit tests	2025-12-24 16:08:25 +05:30
Abhinav Raut	22af66c44d	Feat: match incoming messages to conversations using reference number in the subject. ... refactor: update GetConversation method to include reference number parameter	2025-12-24 16:08:25 +05:30
Abhinav Raut	634fc66e9f	Translate welcome to libredesk email subject ... - Update all SQL queries to add missing columns - Update the create conversation API to allow setting the initiator of a conversation. For example, we might want to use this API to create a conversation on behalf of a customer, with the first message coming from the customer instead of the agent. This param allows this. - Minor refactors and clean up - Tidy go.mod - Rename structs to reflect purpose - Create focus structs for scanning JSON payloads for clarity.	2025-08-28 00:34:56 +05:30
Abhinav Raut	1875a62e00	feat: test cases for SLA calculator, string utilities and attachments	2025-03-26 23:57:56 +05:30