678239027e
Refactor incoming message flow, add visitor upgrade on email reply, rate-limit livechat conversations
2026-03-11 12:19:58 +05:30
eb0a7b437d
Add page visit tracking to widget
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- fix duplicate initialization guard
- notification bell for agents
- Refactor and clean up dead code
- Fixes to pre chat form
- Add new column country to users table
- Update ratelimit pkg to be generic
2026-03-11 03:52:07 +05:30
0b7c816407
Allow live chat widgets to detect lang from user browser and fallback to defaults set by admin.
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New handler to return all available langs, remove hardcoded langs
2026-02-26 01:54:34 +05:30
4eb5dce12c
Merge branch 'main' into feat/live-chat-channel
2026-02-22 15:13:36 +05:30
81847c7f4e
i18n: fix localization issues ( #231 )
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Not backported to main due to extensive i18n refactoring changes in this branch.
2026-02-22 15:12:00 +05:30
727213631c
SSRF protection to webhooks
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- New config webhook option to allow certain CIDR ranges in webhooks.
2026-02-16 02:40:05 +05:30
7b7629d6fa
Merge branch 'main' into feat/live-chat-channel
2026-02-11 00:27:59 +05:30
9ad46cc9bd
make plus addressing default in email inbox form
2026-01-29 00:05:15 +05:30
d0bad37464
feat: add support for toggling plus addressing for email inbox.
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Fixes #233
2026-01-29 00:00:49 +05:30
c155fce93b
feat: show contact offline / online status on sidebar
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- mark contacts offline if not active for > 5 mins.
2026-01-26 03:28:34 +05:30
70e6ebcc48
feat(widget): merge visitor to contact when new JWT is available i.e. when user logs into a an external system.
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- Prevent file uploads on initial message, user send a message first to enable attachments.
- fix thumbs not loading with signature and expiry
2026-01-26 02:52:28 +05:30
f0e9266d28
more fixes to LC
2026-01-21 00:13:02 +05:30
361fece378
fix: trim whitespace from inbox and settings fields
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Fixes #223
2026-01-20 00:03:01 +05:30
107f1adb0d
fix issues with threading with widget messages
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- fix: live chat email inbox not being initialized.
- make launcher logo take entire launcher space.
- New columns last_interaction_sender_id and last_message_sender_id to track who sent last message in conversation
2026-01-18 13:47:07 +05:30
e2a9a00217
Live chat: add admin toggle to open widget directly into previous conversation / a new conversation
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- Improve greeting and introduction messages to support template variables for user names.
2026-01-17 18:22:40 +05:30
08acb099a1
fix build
2026-01-14 16:09:22 +05:30
2421b964b7
fix merge conflcits
2026-01-14 15:53:15 +05:30
7958d7e212
Merge branch 'main' into feat/live-chat-channel
2026-01-14 00:33:51 +05:30
1127d2967b
add logo_url support for custom OIDC providers
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- add microsoft option for providers
2026-01-11 17:18:19 +05:30
54d3a47b0a
set defaults page size and page paginated apis
2026-01-11 16:22:48 +05:30
6b2930dce9
improve error logging in agent import process
2026-01-11 15:46:36 +05:30
c6f765d9a6
modernize util funcs
2026-01-11 15:37:33 +05:30
173493a0ed
handle panics in importer, translate messages and fix bugs
2026-01-09 03:26:22 +05:30
18f5ff1868
Merge remote-tracking branch 'origin/main' into feat/bulk-agent-import
2026-01-09 01:32:59 +05:30
91445d7dda
Merge branch 'main' into feat-notifications
2026-01-09 01:06:34 +05:30
58a976743f
fix: refactor agent import with improved error handling
2026-01-07 12:10:54 +05:30
c8bfe36e2e
feat: mark conversation as unread from context menu on conversation list
2026-01-07 11:56:51 +05:30
a8fee6d9db
feat: notification dispatcher for handling in-app, WS, and email notifications centrally
2026-01-06 12:27:29 +05:30
3c908178e1
set default expiry for fs signed urls to 1 hr.
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- remove double media fetch from db
2026-01-05 15:57:43 +05:30
099a410958
fix auth check for serving media files
2026-01-05 15:24:45 +05:30
902158b1b8
feat: implement signed URL support for filesystem media access
2026-01-02 14:04:45 +05:30
4bab16c21a
feat: user app notification system with bell icon in the sidebar
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- notifications for: mention', 'assignment', 'sla_warning', 'sla_breach'
- new table `user_notifications` and migrations for the same.
2026-01-02 01:46:47 +05:30
294b3a9b48
feat: add agent import API routes
2026-01-01 21:41:30 +05:30
e3141b1aa9
feat: add csv import handler and file processing
2026-01-01 21:35:48 +05:30
aac40f48b9
add type and private message filters to fetch messages api.
2026-01-01 19:41:51 +05:30
1aa2d91432
feat: mentions for private notes
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- mentioning an agents sends an email to the agent.
- mentioning a team sends an email to to the entire team.
2026-01-01 13:59:34 +05:30
532cd7f563
feat(navigation): add pluralization for navigation items
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feat: make data table item names clickable.
fix(conversation): focus reply box editor on conversation change
fix(conversation): focus editor on tab change in ReplyBoxContent
fix(conversation): update conversation list item to use router-link
fix(conversation): update message bubble to use router-link for author
fix(conversation): update last interaction fields on message insert
fix(conversation): add last interaction fields to conversation model
fix(conversation): update SQL queries to include last interaction fields
feat(migrations): add migration for last interaction fields in conversations
fix(schema): update schema to include last interaction fields in conversations
2025-12-31 12:34:04 +05:30
88f1c92fa7
feat: add importer to App initialization
2025-12-29 10:26:24 +05:30
ddddf04fb6
feat: Shared views for agents and specific teams and admin pages to manage shared views.
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- Log activity for password set and role permission changes.
- Fix agent permissions not changing when a role is modified / deleted.
2025-12-27 13:57:21 +05:30
064a73ba4b
feat: add conversations:read_team_all permission to allow agents to see conversations assigned to their team, regardless of whether an agent is assigned or not.
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- Allow all SLAs to be fetched without permission checks.
Ref #203
2025-12-26 19:57:45 +05:30
c62294aaef
feat: Make convo panels resizable
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- add new report/overview metrics
2025-12-26 04:52:30 +05:30
2468b91c8e
translate oauth changes in email inbox form
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- log warnings when sample encryption key is used for libredesk and when encrytion key is not 32 chars
2025-12-26 04:10:04 +05:30
f6d8e40148
validate reconncted inbox email addr with the inbox being updated
2025-12-24 16:08:25 +05:30
895a74b3b8
encrypt ai provider keys
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- add flow types to oauth inboxes to prevent accidental updates
2025-12-24 16:08:25 +05:30
22af66c44d
Feat: match incoming messages to conversations using reference number in the subject.
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refactor: update GetConversation method to include reference number parameter
2025-12-24 16:08:25 +05:30
e4f260e3f4
fixes for msft email provider
2025-12-24 16:08:25 +05:30
44554118f2
fix do dot encrypt client id
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remove superfluous arg
set default imap scan interval to 5 mins
2025-12-24 16:08:25 +05:30
94202e22bd
refactor: update OAuth flow to use Redis for state management instead of storing it in session
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- Replace Google logo with SVG
2025-12-24 16:08:25 +05:30
0a70204731
refactor and clean up remove uncessary token refresh on init of email inbox
2025-12-24 16:08:25 +05:30
2a238a719e
-fix email notifications not working.
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- reload app settings when notification settings are changed to trigger admin banner prompting user to restart app
- remove unncessary dummy password check before retaining passwords as an empty password check is enough.
2025-12-24 16:08:25 +05:30
Abhinav Raut