1e257fe57f
Enable setting redis config via url
2025-12-14 13:42:20 +02:00
59dd3dcda7
fix: make conversation last seen timestamp and unread counts per agent, right now its global.
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adds new table `conversation_last_seen`
Migrations for v0.8.5
Remove col `assignee_last_seen_at` from schema
2025-12-13 01:22:59 +05:30
2c175a6d96
Add support for setting redis user
2025-12-11 18:02:34 +02:00
1f3ba077e9
Fix: New conversation creation should assign the team first, then the agent, since assigning the team later clears the agent assignment.
2025-12-10 01:09:35 +05:30
4a0c57c2e2
Use double underscore for delimiter
2025-11-30 21:08:13 +02:00
3bc98bfd15
Implement parsing configuration from environment variables
2025-11-30 16:32:31 +02:00
2331a2c970
add validation for empty file uploads with appropriate error message
2025-11-26 15:25:59 +05:30
a7ec336853
Update cmd/media.go
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Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com >
2025-11-25 17:18:05 +05:30
f516bbfa12
fix: improve MIME type detection and content disposition handling for media uploads for s3 store.
2025-11-25 16:06:36 +05:30
3ba93d8dd6
fix: redirect to next query param after login not working
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fixes #169
2025-11-21 01:00:43 +05:30
dc14e80560
Fix media URLs not updating when root URL changes in settings
2025-11-09 21:08:59 +05:30
b8da96c1d1
fix: set Content-Disposition header for media served from filesystem
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set inline for videos, images and pdfs and attachment for rest
2025-11-03 13:11:27 +05:30
a4a9a9ccd3
trim feedback length to 1000 chars
2025-09-15 23:29:57 +05:30
6f300bb073
Fix: Contact form displays countries with the same calling code incorrectly.
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For example, when a user selects the USA, the form also shows Canada, as both share the +1 calling code.
Rename column from `phone_number_calling_code` to `phone_number_country_code`.
Feat: Show the calling code alongside the country flag in the contact form for the selected country. Previously, only the flag was displayed.
2025-09-14 19:36:30 +05:30
210b8bb53b
feat: add support for sending messages as contact
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- introduce new permission `messages:write_as_contact` that needs to be set to allow this.
2025-09-13 20:55:04 +05:30
007c332a7d
remove font-medium from data table columns in all data tables
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- Remove permissions requirement for GET on roles
2025-09-09 23:22:08 +05:30
98492a1869
refactor: use team compact struct for user teams list
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- Check for existing email before agent update and raise proper error
2025-09-02 02:00:35 +05:30
12ebe32ba3
return complete contact note by refetching it using GetNote
2025-09-02 00:32:29 +05:30
3ce3c5e0ee
store public config in pinia store
2025-09-01 03:20:09 +05:30
9ec96be959
rename AppUpdate component with AdminBanner
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- show banner when app restart is required.
- UI changes to admin banner
2025-08-31 20:08:38 +05:30
7d4e7e68c3
update user avatar upload function to accept user by value and improve error logging by logging the user id
2025-08-31 18:48:02 +05:30
5b941fd993
Apply suggestion from @Copilot
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Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com >
2025-08-31 18:37:05 +05:30
3f7d151d33
- add getting started flow for new users
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- Translate web template pass i18n dependency
- Fix colors in menu card
- Show update description if avaialble in AppUpdate component
- Remvoe i18n from settings as i18n and settings depend on each other to load initial lang.
- Clear inbox password as the update SQL query now returns the config.
- Fetch agents and inboxes from the store instead of directly fetching using axios instance.
2025-08-30 21:30:24 +05:30
a516773b14
feat: add i18n support to web templates
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- Add i18n object to template funcMap for direct access
- Translate all hardcoded strings in CSAT and footer templates
- Add reusable translation keys to globals.messages
2025-08-30 19:35:00 +05:30
f6d3bd543f
refactor: consolidate public config into single endpoint, move settings behind auth
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- remove OIDC enabled endpoint
2025-08-30 18:46:37 +05:30
c1c14f7f54
refactor: split converstion list item and conversation into different structs
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- Add missing columns in message queries
2025-08-29 00:15:22 +05:30
634fc66e9f
Translate welcome to libredesk email subject
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- Update all SQL queries to add missing columns
- Update the create conversation API to allow setting the initiator of a conversation. For example, we might want to use this API to create a conversation on behalf of a customer, with the first message coming from the customer instead of the agent. This param allows this.
- Minor refactors and clean up
- Tidy go.mod
- Rename structs to reflect purpose
- Create focus structs for scanning JSON payloads for clarity.
2025-08-28 00:34:56 +05:30
0dec822c1c
fix panic due to missing i18n dependency
2025-08-26 01:12:30 +05:30
e0dc0285a4
fix: agents availability status changing to online after doing an email password login even after being Away or in Reassinging Replies status.
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This was not affecting OIDC login just email password login
2025-08-19 16:34:15 +05:30
ccc5940dd9
return created message in message fetch API
2025-07-06 19:51:44 +05:30
d2e5d85e3a
fix: return created/updated objects in POST/PUT responses with masked secrets
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All POST/PUT handlers now return actual database objects instead of `true`
2025-06-20 19:35:09 +05:30
6bb5728665
check csrf only for state-changing methods
2025-06-19 01:53:19 +05:30
9132e11458
refactor return envelope errors from handlers
2025-06-19 00:14:35 +05:30
e70f92d377
remove validation tags from loginRequest struct
2025-06-18 23:58:07 +05:30
1b2a5e4f36
feat: standardize API requests to use JSON instead of form data
2025-06-18 01:30:38 +05:30
c37258fccb
feat: API key management for agents, api keys can now be generated for any agent in libredesk allowing programmatic access.
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- Added endpoints to generate and revoke API keys for agents.
- Updated user model to include API key fields.
- Update authentication middleware to support API key validation.
- Modified database schema to accommodate API key fields.
- Updated frontend to manage API keys, including generation and revocation.
- Added localization strings for API key related messages.
2025-06-16 23:45:00 +05:30
4b0422d904
Reduce duplicate database conversation fetches by adding a new method EvaluateConversationUpdateRulesByID that accepts only a conversation ID instead of a conversation object, allowing the caller to control the behavior since the caller might already have the conversation object or might want a fresh fetch.
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- Return early if user / team is already assigned to a conversation
- rename query get-pending-messages to get-outgoing-pending-messages to reflect purpose.
2025-06-15 12:43:01 +05:30
27aac88f53
update webhook payloads, send reduced payloads showing what changed instead of entire objects
2025-06-14 21:51:11 +05:30
981372ab86
wip webhooks
2025-06-13 02:17:00 +05:30
bc71fcfdc1
fix: add fallback for config typo in message outgoing scan interval key
2025-06-08 14:55:23 +05:30
6487bf9a0a
fix: validate and normalize email input in agent creation and update
2025-06-08 10:41:05 +05:30
57d0e90b5f
refactors(i18n-keys): use correct keys in vue and go errors
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- fix: invalidate agent cache on update / create
2025-06-08 00:59:15 +05:30
5a0e3a8072
refactor: remove unncessary oidc test handler
2025-06-08 00:51:09 +05:30
d95a5f40cf
feat: add agent cache in user package
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- use cached agent in all middlewares
- fix: race in casbin that gave permission denied error.
- stop loading permissions into casbin on every `Enforce` function call instead cache user permissions in authz package and when permissions change only the load permission as policies atomically.
- sort permissions in get-agents to make the permissions slice comparsion using slices.Equal work
2025-06-07 23:43:21 +05:30
625a08d0aa
feat(conversation): add support for nested websocket property updates and broadcast changes for all contact and custom attributes
2025-06-07 18:58:17 +05:30
d532a99771
feat: new package report, move exisiting report code from conversations pkg to report package
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- new sla performance overview cards.
2025-06-06 02:07:19 +05:30
f6e2fc1956
feat: allow sending attachments in new conversations
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- replace existing combobox selects with common component selectcombobox.vue
2025-06-03 04:03:16 +05:30
506bb91e20
fix: make sla metric timestamps nullable
2025-05-26 03:48:41 +05:30
a84ed1ed32
Allow setting any value for SLA delay duration, replace select with input text
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Validations to delay duration
2025-05-26 03:48:41 +05:30
7426a09478
feat: allow setting metric per SLA notification, so admins can set SLA alert per metric or just set to all if they want a notification to be sent for all metrics
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- Make sla time fields (first response, next response, resolution) optional, only 1 field is required.
2025-05-26 03:48:41 +05:30
egerong