b04d9d6f8d
Sign all avatar URLs in widget endpoints and WS broadcasts
2026-03-28 18:03:33 +05:30
c3f0b18392
Add participant activity note and visual indicator for non-contact senders
2026-03-28 14:50:58 +05:30
1344700973
Remove insecure ref number matching, relax email constraint for ext_id contacts
2026-03-28 13:07:21 +05:30
23e6a70844
Allow contacts with different external_user_ids to share email, add enrichment and remove email check from conversation matching
2026-03-28 12:29:44 +05:30
8fd05667ac
Improve sidebar semantics, form label hierarchy, and translate remaining hardcoded strings
2026-03-25 00:47:18 +05:30
9652c6d4bc
Clean up i18n keys, sort language files, and refactor admin UI components.
2026-03-24 01:42:35 +05:30
395a4e80df
Refactor ws updates to use direct json payloads instead of prop value pattern.
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Add real-time agent availability status updates to widget.
Consolidate multiple WS broadcasts into single calls
2026-03-22 19:34:21 +05:30
48175300ab
Add rate limiting to public endpoints (auth, CSAT), fix rate limiter race condition and missing Content-Type header. Refactor rateLimitWidget into generic rateLimit middleware with config defaults.
2026-03-22 16:59:55 +05:30
bcd0ed4fd1
Show conversation status in search results
2026-03-22 15:17:07 +05:30
34aecd268f
Fix widget business hours: use assigned team hours instead of always defaulting, fix timezone offset calculation. Show continuity email indicator in agent UI, broadcast email replies to widget as a user could have widget open and reply from email at the same time.
2026-03-18 10:50:55 +05:30
a788553137
Use first unread message as subject for continuity emails, add ref number to continuity email subject.
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- Continuity email layout fixes and improvments.
- Replace haikunator with email local part for visitor names, fallback to "Visitor"
- Add optional website_url config field for "go to chat" link in continuity email footer
- Remove unused / unncessary i18n keys.
2026-03-16 00:49:20 +05:30
b0f0215952
Fix attachment previews in pending messages
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- Fix ci
2026-03-15 21:36:02 +05:30
b8e236713d
Merge branch 'main' into feat/live-chat-channel
2026-03-15 21:09:21 +05:30
e7ab571c48
add reply guards, gravatar fallbacks for avatars, draft preview in conversation list, clickable agent avatars. Show sent messages immediately instead of waiting for WebSocket response.
2026-03-11 14:52:21 +05:30
678239027e
Refactor incoming message flow, add visitor upgrade on email reply, rate-limit livechat conversations
2026-03-11 12:19:58 +05:30
eb0a7b437d
Add page visit tracking to widget
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- fix duplicate initialization guard
- notification bell for agents
- Refactor and clean up dead code
- Fixes to pre chat form
- Add new column country to users table
- Update ratelimit pkg to be generic
2026-03-11 03:52:07 +05:30
18764cb562
Redact websocket message content and let clients fetch the full message once they receive this event, this will make sure a client actually has permission to fetch that message.
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- Reduce exessive GETs on WS events, debounce such requests.
2026-02-26 16:19:09 +05:30
0b7c816407
Allow live chat widgets to detect lang from user browser and fallback to defaults set by admin.
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New handler to return all available langs, remove hardcoded langs
2026-02-26 01:54:34 +05:30
45a80118cc
Fix CSAT responses not visible agent message bubble
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- Fix csat form submission in widget
- Update vite config to allow cross origin requests
2026-02-26 00:35:49 +05:30
aeb153b15d
fix: message meta not being saved
2026-02-25 23:32:02 +05:30
4eb5dce12c
Merge branch 'main' into feat/live-chat-channel
2026-02-22 15:13:36 +05:30
81847c7f4e
i18n: fix localization issues ( #231 )
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Not backported to main due to extensive i18n refactoring changes in this branch.
2026-02-22 15:12:00 +05:30
727213631c
SSRF protection to webhooks
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- New config webhook option to allow certain CIDR ranges in webhooks.
2026-02-16 02:40:05 +05:30
7b7629d6fa
Merge branch 'main' into feat/live-chat-channel
2026-02-11 00:27:59 +05:30
d0bad37464
feat: add support for toggling plus addressing for email inbox.
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Fixes #233
2026-01-29 00:00:49 +05:30
c155fce93b
feat: show contact offline / online status on sidebar
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- mark contacts offline if not active for > 5 mins.
2026-01-26 03:28:34 +05:30
70e6ebcc48
feat(widget): merge visitor to contact when new JWT is available i.e. when user logs into a an external system.
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- Prevent file uploads on initial message, user send a message first to enable attachments.
- fix thumbs not loading with signature and expiry
2026-01-26 02:52:28 +05:30
a94c3846ec
more fixes
2026-01-25 01:31:04 +05:30
f0e9266d28
more fixes to LC
2026-01-21 00:13:02 +05:30
4409bd84e8
fix: set session store TTL to 9 hours.
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Fixes #228
2026-01-19 23:46:12 +05:30
107f1adb0d
fix issues with threading with widget messages
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- fix: live chat email inbox not being initialized.
- make launcher logo take entire launcher space.
- New columns last_interaction_sender_id and last_message_sender_id to track who sent last message in conversation
2026-01-18 13:47:07 +05:30
e2a9a00217
Live chat: add admin toggle to open widget directly into previous conversation / a new conversation
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- Improve greeting and introduction messages to support template variables for user names.
2026-01-17 18:22:40 +05:30
511f46440a
fix merge conflict issues
2026-01-15 18:31:00 +05:30
4d25ae737a
reduce the number of fetched conversation messages from 1000 to 400 for livechat
2026-01-14 17:41:49 +05:30
08acb099a1
fix build
2026-01-14 16:09:22 +05:30
2421b964b7
fix merge conflcits
2026-01-14 15:53:15 +05:30
7958d7e212
Merge branch 'main' into feat/live-chat-channel
2026-01-14 00:33:51 +05:30
718a9e6b2e
feat: Add entire conversation on webhook events, so clients don't have to fetch conversation again.
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Closes #208
2026-01-11 20:33:36 +05:30
5b393c2f19
add mention message content to mentioned msg notification
2026-01-11 18:27:55 +05:30
1127d2967b
add logo_url support for custom OIDC providers
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- add microsoft option for providers
2026-01-11 17:18:19 +05:30
54d3a47b0a
set defaults page size and page paginated apis
2026-01-11 16:22:48 +05:30
c107c7a9f8
remove omit empty from null field as it doesn't work
2026-01-11 15:59:26 +05:30
a5357ff8fc
refactor dispatcher
2026-01-11 15:03:20 +05:30
173493a0ed
handle panics in importer, translate messages and fix bugs
2026-01-09 03:26:22 +05:30
18f5ff1868
Merge remote-tracking branch 'origin/main' into feat/bulk-agent-import
2026-01-09 01:32:59 +05:30
91445d7dda
Merge branch 'main' into feat-notifications
2026-01-09 01:06:34 +05:30
e59c31f64e
remove unused notification retrieval query and related code
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- add missing template in schema.sql
2026-01-09 00:39:44 +05:30
c8bfe36e2e
feat: mark conversation as unread from context menu on conversation list
2026-01-07 11:56:51 +05:30
b8fa6c7b1a
fix: include mentioned by details
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and clear author for mentioned emails as it's automated
2026-01-07 11:24:37 +05:30
c20866d26d
fix: update email notification template to correctly reference the user who mentioned
2026-01-06 12:59:11 +05:30
Abhinav Raut