Transcripts flattened links to "text ( url )", so the model copied that shape and drafts came back with the URL in brackets instead of a link. HTML to text for the LLM now writes "[text](url)", which Markdown2HTML turns back into an anchor.
AI grammar fix rewrote the draft as plain text, so links in the reply box were dropped. It now sends the editor HTML and asks the model to keep tags. Conversation transcripts, the AI agent history and copilot context also stripped link URLs when converting HTML to text, so the model never saw them. They now keep links as "text ( url )".
- Update all SQL queries to add missing columns
- Update the create conversation API to allow setting the initiator of a conversation. For example, we might want to use this API to create a conversation on behalf of a customer, with the first message coming from the customer instead of the agent. This param allows this.
- Minor refactors and clean up
- Tidy go.mod
- Rename structs to reflect purpose
- Create focus structs for scanning JSON payloads for clarity.
Abhinav Raut