eb94f2b06b
Refactor widget WS: fix concurrent writes
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Update merge visitor to contact query to include other tables
Update default for continuity email config
2026-03-28 21:19:11 +05:30
52995d1cfb
remove cache control headers for widget js file
2026-03-28 20:19:35 +05:30
565732c5be
add rate limit to show csat page
2026-03-28 20:03:27 +05:30
c8b717739c
Add isNewConversation param to CreateContactMessage, cap page size to 500
2026-03-28 19:36:26 +05:30
2b645fa4e8
Security fixes: rate-limit widget endpoints, remove JWT from logs, harden middleware checks
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Increase max page size to 500
Allow large out of bound page sizes by overriding to maximum set.
Reset websocket reconnect attempts when widget is back online
2026-03-28 19:27:41 +05:30
b04d9d6f8d
Sign all avatar URLs in widget endpoints and WS broadcasts
2026-03-28 18:03:33 +05:30
1d36ddde91
Make first name mandatory for live chat jwt
2026-03-28 13:46:23 +05:30
4e0f781bd7
enrich exit only if not already set
2026-03-28 13:23:58 +05:30
23e6a70844
Allow contacts with different external_user_ids to share email, add enrichment and remove email check from conversation matching
2026-03-28 12:29:44 +05:30
14a7bf4435
Add widget.js minification step to build; subtle shadows.
2026-03-25 11:26:08 +05:30
c057560251
Sync prechat form labels with custom attributes; hide stale messages during chat load.
2026-03-25 11:16:30 +05:30
395a4e80df
Refactor ws updates to use direct json payloads instead of prop value pattern.
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Add real-time agent availability status updates to widget.
Consolidate multiple WS broadcasts into single calls
2026-03-22 19:34:21 +05:30
48175300ab
Add rate limiting to public endpoints (auth, CSAT), fix rate limiter race condition and missing Content-Type header. Refactor rateLimitWidget into generic rateLimit middleware with config defaults.
2026-03-22 16:59:55 +05:30
a788553137
Use first unread message as subject for continuity emails, add ref number to continuity email subject.
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- Continuity email layout fixes and improvments.
- Replace haikunator with email local part for visitor names, fallback to "Visitor"
- Add optional website_url config field for "go to chat" link in continuity email footer
- Remove unused / unncessary i18n keys.
2026-03-16 00:49:20 +05:30
b8e236713d
Merge branch 'main' into feat/live-chat-channel
2026-03-15 21:09:21 +05:30
678239027e
Refactor incoming message flow, add visitor upgrade on email reply, rate-limit livechat conversations
2026-03-11 12:19:58 +05:30
eb0a7b437d
Add page visit tracking to widget
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- fix duplicate initialization guard
- notification bell for agents
- Refactor and clean up dead code
- Fixes to pre chat form
- Add new column country to users table
- Update ratelimit pkg to be generic
2026-03-11 03:52:07 +05:30
0b7c816407
Allow live chat widgets to detect lang from user browser and fallback to defaults set by admin.
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New handler to return all available langs, remove hardcoded langs
2026-02-26 01:54:34 +05:30
1ab78259ab
Restrict message retries only to sender agent & failed messages
2026-02-24 23:59:05 +05:30
4eb5dce12c
Merge branch 'main' into feat/live-chat-channel
2026-02-22 15:13:36 +05:30
81847c7f4e
i18n: fix localization issues ( #231 )
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Not backported to main due to extensive i18n refactoring changes in this branch.
2026-02-22 15:12:00 +05:30
727213631c
SSRF protection to webhooks
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- New config webhook option to allow certain CIDR ranges in webhooks.
2026-02-16 02:40:05 +05:30
7b7629d6fa
Merge branch 'main' into feat/live-chat-channel
2026-02-11 00:27:59 +05:30
9ad46cc9bd
make plus addressing default in email inbox form
2026-01-29 00:05:15 +05:30
d0bad37464
feat: add support for toggling plus addressing for email inbox.
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Fixes #233
2026-01-29 00:00:49 +05:30
c155fce93b
feat: show contact offline / online status on sidebar
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- mark contacts offline if not active for > 5 mins.
2026-01-26 03:28:34 +05:30
70e6ebcc48
feat(widget): merge visitor to contact when new JWT is available i.e. when user logs into a an external system.
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- Prevent file uploads on initial message, user send a message first to enable attachments.
- fix thumbs not loading with signature and expiry
2026-01-26 02:52:28 +05:30
f0e9266d28
more fixes to LC
2026-01-21 00:13:02 +05:30
361fece378
fix: trim whitespace from inbox and settings fields
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Fixes #223
2026-01-20 00:03:01 +05:30
107f1adb0d
fix issues with threading with widget messages
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- fix: live chat email inbox not being initialized.
- make launcher logo take entire launcher space.
- New columns last_interaction_sender_id and last_message_sender_id to track who sent last message in conversation
2026-01-18 13:47:07 +05:30
e2a9a00217
Live chat: add admin toggle to open widget directly into previous conversation / a new conversation
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- Improve greeting and introduction messages to support template variables for user names.
2026-01-17 18:22:40 +05:30
08acb099a1
fix build
2026-01-14 16:09:22 +05:30
2421b964b7
fix merge conflcits
2026-01-14 15:53:15 +05:30
7958d7e212
Merge branch 'main' into feat/live-chat-channel
2026-01-14 00:33:51 +05:30
1127d2967b
add logo_url support for custom OIDC providers
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- add microsoft option for providers
2026-01-11 17:18:19 +05:30
54d3a47b0a
set defaults page size and page paginated apis
2026-01-11 16:22:48 +05:30
6b2930dce9
improve error logging in agent import process
2026-01-11 15:46:36 +05:30
c6f765d9a6
modernize util funcs
2026-01-11 15:37:33 +05:30
173493a0ed
handle panics in importer, translate messages and fix bugs
2026-01-09 03:26:22 +05:30
18f5ff1868
Merge remote-tracking branch 'origin/main' into feat/bulk-agent-import
2026-01-09 01:32:59 +05:30
91445d7dda
Merge branch 'main' into feat-notifications
2026-01-09 01:06:34 +05:30
58a976743f
fix: refactor agent import with improved error handling
2026-01-07 12:10:54 +05:30
c8bfe36e2e
feat: mark conversation as unread from context menu on conversation list
2026-01-07 11:56:51 +05:30
a8fee6d9db
feat: notification dispatcher for handling in-app, WS, and email notifications centrally
2026-01-06 12:27:29 +05:30
3c908178e1
set default expiry for fs signed urls to 1 hr.
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- remove double media fetch from db
2026-01-05 15:57:43 +05:30
099a410958
fix auth check for serving media files
2026-01-05 15:24:45 +05:30
902158b1b8
feat: implement signed URL support for filesystem media access
2026-01-02 14:04:45 +05:30
4bab16c21a
feat: user app notification system with bell icon in the sidebar
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- notifications for: mention', 'assignment', 'sla_warning', 'sla_breach'
- new table `user_notifications` and migrations for the same.
2026-01-02 01:46:47 +05:30
294b3a9b48
feat: add agent import API routes
2026-01-01 21:41:30 +05:30
e3141b1aa9
feat: add csv import handler and file processing
2026-01-01 21:35:48 +05:30
Abhinav Raut