3b2d0d049f
Merge pull request #69 from jleroy/feature/conversation-last-reply
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Add new automations rules filters "Hours since first reply" and "Hours since last reply"
2025-04-17 02:02:00 +05:30
1c6d03a4c2
Merge branch 'main' into feature/conversation-last-reply
2025-04-16 21:47:54 +02:00
062e0c39da
fix[api]: allow all authenticated users to list business hours.
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Replaced `perm(..., "business_hours:manage")` with `auth(...)` on
GET /api/v1/business-hours since listing hours isn’t a sensitive action and is required in the general settings tab
2025-04-17 01:16:38 +05:30
4e4f07f2e8
Merge pull request #67 from jleroy/feature/improve-tags-actions
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Add new actions "Add tags" and "Remove tags" for macros and automations
2025-04-16 23:29:13 +05:30
ac61d43688
Add new automations rules filters "Hours since first reply" and "Hours
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since last reply"
2025-04-15 20:40:40 +02:00
facce8bdad
Add new actions "Add tags" and "Remove tags" for macros and automations
2025-04-15 13:55:58 +02:00
450b609d47
fix: handle null string form value for update contact form
2025-04-15 03:45:45 +05:30
d5ba70667d
feat: allow notes to be deleted only by the owner of note and any agent with role Admin
2025-04-15 02:47:52 +05:30
a9f9d368b9
refactor: replace contacts:manage with with more granular permissions like contacts:read_all, contacts:read, contacts:block etc.
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fix: filter out unknown permissions from role form while submitting
fix: correct strong password validation logic on reset
refactor: remove contact note update handler as it adds more complexity agents can simply delete note.
feat: new block contact api which required contacts:block perm
2025-04-15 02:23:47 +05:30
2fc642c34e
feat: allow using contact custom attributes in automation rules
2025-04-15 02:23:47 +05:30
a0c77bc12e
feat: contact notes
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refactor: split code in internal/users/users.go into following files
internal/users/notes.go
internal/users/agent.go
internal/users/contact.go
2025-04-15 02:23:47 +05:30
d69a8c58d1
feat: custom attributes for contacts and conversations
2025-04-15 02:23:47 +05:30
cd429b9751
fix: add frontend page handler for /contacts/
2025-04-10 19:07:41 +05:30
143a12e3c3
fix: send correct error msg when email is invalid
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fix: trim space around email address
2025-04-10 18:29:04 +05:30
b2a53b18d5
feat: manage contacts
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- New permission `contacts:manage`
- Views for contact list and single contact view.
- Ability to block contacts that in inturn stops new messages from the contact.
- Make all DB transactions that run dynamically generated SQL query `readonly`
- Rename `/admin/teams/users` to `/admin/users/agents/` for consistency. (ref #50 )
- Fix UI glitches for long emails (refs #54 )
- Fix empty created_at date for agents admin table (refs #51 )
- Migrations for v0.6.0
2025-04-10 04:13:11 +05:30
9bfe014d1e
WIP: manage contacts page
2025-04-09 16:52:25 +05:30
1821647695
feat: allow admins to set availability status
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remove unnecessary column `reassign_replies` instead add a new enum `away_and_reassigning` to enum user availability status
2025-04-05 18:12:42 +05:30
6d588f7a4e
feat: show user summary on /admin/users
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- Displays metrics like last active at, last login along with the avatar.
- Adds new column `last_login_at` to users table.
- Updates translations for the same
2025-04-04 22:00:26 +05:30
2a382d6036
feat: Toggle button for user to reassign replies to conversations if they are away, user status now actually affects the conversation workflow.
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Online: Conversations are auto-assigned.
Auto-away (inactivity in browser): Marks agent as away without stopping assignment (nothing changes for agent).
Manual away: Prevents new conversations from being assigned. (option available in the sidebar)
Reassign replies: Customer replies unassigns the conversation, returning it to the team inbox / unassigned inbox.
2025-04-04 03:29:16 +05:30
c639bfba40
update welcome email subject
2025-04-03 03:15:36 +05:30
2daefccd79
fix: translation keys
2025-04-03 03:00:11 +05:30
f69e8dd4f8
fix: update translation for business hours empty name error
2025-04-03 02:16:51 +05:30
d171958223
fix: translation key param
2025-04-03 02:14:57 +05:30
3b7550fcf3
fix: update incorrect translation key
2025-04-03 02:11:05 +05:30
6b6549cb03
standardize i18n keys for consistency rename keys
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fix: avatar url `null` console warnings.
2025-04-03 01:21:12 +05:30
dd8053b2bb
feat: translate templates
2025-04-03 01:21:12 +05:30
72b92d6c66
feat: translate email notifications
2025-04-03 01:21:12 +05:30
25f23735d5
feat: translate admin email inbox forms
2025-04-03 01:21:12 +05:30
4361250c73
feat: backend api response translations
2025-04-03 01:21:12 +05:30
eb707fd8de
Merge pull request #38 from jleroy/fix-unsecure-cookies
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Allow to disable cookies secure flag when needed
2025-03-31 01:34:52 +05:30
4b8a954043
fix: update error message for invalid session to suggest clearing cookies
2025-03-25 02:01:08 +05:30
6ac9f28a32
fix: upsert user teams only when newly created user has a team.
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- update error msg for empty permissions
2025-03-25 01:41:18 +05:30
8101c202fa
improve logging messages for database installation and system user creation
2025-03-25 01:40:39 +05:30
a2cdd728c0
remove app version print
2025-03-25 01:11:56 +05:30
6b4f243b74
chore: more validations before savign an inbox
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chore: update error msgs for clarity
2025-03-25 00:47:35 +05:30
698e2d960e
chore: add more comments to message handlers.
2025-03-24 23:13:55 +05:30
a8db8f64b5
refactor: conversation handlers to use existing enforceConversationAccess function for authz check
2025-03-24 23:13:23 +05:30
a5a9d1304c
Allow to disable cookies secure flag when needed
2025-03-24 12:24:50 +01:00
7e16cc1a74
refactor(notifier): remove dependency on user store, instead accept recipient emails
2025-03-21 23:23:35 +05:30
aeef7d4ad7
feat: configurable SLA alerts per SLA.
2025-03-21 23:23:03 +05:30
83b891c92a
fix: import tz data in main.go
2025-03-15 00:27:46 +05:30
43184ec2f3
feat: add TLS type option to inbox SMTP and IMAP config and TLS skip verify option.
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feat: Adds `scan_inbox_since` config for IMAP to set the `SINCE` parameter for imap search, this will allow to scan only the emails received after the given date / time.
chore: remove autoform, use individual form fields for form field.
2025-03-14 21:53:15 +05:30
09703c1090
migrations for v0.5.0
2025-03-12 02:45:32 +05:30
d1f931106d
fix: do not reopen onversations on agent messges, let the agents open conversations by themselves.
2025-03-12 02:40:06 +05:30
227aa26c35
- fix: Inline images present in email quote replies previously not visible, now show up correctly, the media does not get uploaded again instead the existing media url is replaced with the cid url.
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- fix: content id check for attachments, as content id is not globally unqiue.
- fix: send missing websocket updates to the fronend on conversation status update.
- refactor: combine get media by id and uuid into a singlequery
2025-03-12 02:39:39 +05:30
79a3f0ff70
refactor: move set SLA deadlines to SQL query and remove from code
2025-03-12 02:31:19 +05:30
a4cb373f32
fix: validate time durations and ensure first response time is less than resolution time in SLA handling
2025-03-11 02:47:55 +05:30
f12efe5511
fix: remove trailing slash from root URL in settings update
2025-03-09 16:43:40 +05:30
6fb35b90b3
fix: move apply SLA on team change from handler to conversations pkg as automations will also change assigned team and that should also set the appropriate SLA defined for the team.
2025-03-06 20:47:19 +05:30
57c1948379
fix[OOM]: fix read buffer size configuration in server settings, the readbuffer was set to the max body size making the binary go OOM.
2025-03-06 15:10:23 +05:30
Abhinav Raut