Livechat:
- Add a live widget preview that renders in the inbox settings help rail.
- Warn when the primary or header colors are too close to the background.
- Require gradient/image background values and notice banner text when enabled.
- Show a default launcher logo in the widget when none is set, matching the preview.
- Drop the Beta badge from the livechat channel.
General settings:
- Add "set agents away on login". Agents log in as away and must go online manually.
- Add "show subject in conversation list" toggle.
Other:
- Add a keyboard shortcuts dialog from the user menu.
- Show a "snoozed until" badge on snoozed conversations.
- Contact search now matches emails partially instead of exact.
- Give outgoing message bubbles a secondary background.
Right-clicking a private note shows a "Delete note" option that calls the
DELETE endpoint and removes the note from the UI. The context menu trigger is
disabled for non-private messages (browser default menu shown instead).
[Used Claude Code 🤖]
Fixes typing in a filter value overwriting the whole filters object
(vee-validate listeners falling through to the builder root), the form
going stale after save/reset, and Create reusing a cancelled edit's data.
The group remove button sat inline with the first condition's close button (8px apart, easy to misclick). Move it to a labeled 'Remove group' header button (trash icon) so it's clearly distinct from the per-condition X.
- builder: error on value-requiring operators with empty value and on empty 'in' arrays instead of emitting invalid SQL (field IN ())
- filterTree: coerce array IDs to strings in toStringIdArray
- useConversationFilters: external_user_id uses TEXT operators (was SELECT)
- FilterGroupBuilder: strict two-level guard verifies group children are leaves
- drop orphaned partiallyFilled i18n key
- tests for empty 'in' and empty value rejection
- sanitize Content-Disposition filename via stringutil.SanitizeFilename to neutralize header injection
- use i18n.Tc for count-aware singular/plural attachment label
- append download anchor to DOM and defer URL.revokeObjectURL for cross-browser reliability
Adds a from_name_template field to email inboxes. When set and the sender is an agent, the template renders with agent and inbox variables and becomes the From display name; the inbox email address is unchanged. Any render failure, or a system-user sender, falls back to the plain inbox From so a misconfigured template never blocks delivery.
Variables: .Agent.FirstName, .Agent.LastName, .Agent.FullName, .Inbox.Name (the inbox name). Based on #249.
Co-authored-by: josephsellers <6892567+josephsellers@users.noreply.github.com>
Add a dropdown next to the Send button that allows agents to send a
reply and update the conversation status in a single action.
- Add split button with dropdown to ReplyBoxMenuBar
- Extract email validation into reusable validateBeforeSend helper
- Guard for status update on successful message send
- Exclude Snoozed from status options
Agents can download a full conversation as a .txt file from the
header menu. The conversation sidebar now shows the CSAT rating and
feedback once the customer responds.
Abhinav Raut