3845b03337
fix: handle cases where last name is missing in full name computation. Particularly fixes an extra whitespace in rendered email template
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e.g.
"Dear john ,"
Doesn't need to get fixed everywhere. So I've particularly fixed for rendered email template
Fixes #167
2025-11-21 00:03:19 +05:30
dc14e80560
Fix media URLs not updating when root URL changes in settings
2025-11-09 21:08:59 +05:30
7469e296d2
fix: allow message processing to continue on thumbnail generation errors
2025-09-17 12:51:56 +05:30
44ffc77c4e
log conversation deletion
2025-09-17 02:47:06 +05:30
3ec061d8f1
fix: improve error handling for message attachment uploads delete newly created conversation if media upload fails so this message is tried again
2025-09-17 02:42:07 +05:30
6231a9e131
update logger to log time value instead of null time
2025-09-16 23:15:09 +05:30
d63302843b
Refactor: assigned user removal when changing assigned team
2025-09-16 21:31:53 +05:30
a652f380b2
fix: set default content type to text if empty
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Ref #137
2025-09-16 21:10:20 +05:30
71865e389e
fix: Change id type to int in ConversationParticipant
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- hide Total field in UserCompact JSON
2025-09-15 01:01:51 +05:30
6f300bb073
Fix: Contact form displays countries with the same calling code incorrectly.
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For example, when a user selects the USA, the form also shows Canada, as both share the +1 calling code.
Rename column from `phone_number_calling_code` to `phone_number_country_code`.
Feat: Show the calling code alongside the country flag in the contact form for the selected country. Previously, only the flag was displayed.
2025-09-14 19:36:30 +05:30
210b8bb53b
feat: add support for sending messages as contact
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- introduce new permission `messages:write_as_contact` that needs to be set to allow this.
2025-09-13 20:55:04 +05:30
a0e1ccf117
clear assigned user ID and last seen timestamp when updating conversation assigned team
2025-09-11 22:09:06 +05:30
b15413b7ca
Add support for filter conversations from views using tags assigned.
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Add multi select support to FilterBuilder component.
Ref #124
2025-09-10 03:02:55 +05:30
bece58bdec
fix[automation] respect case sensitive flag for contains and not contains operator
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- test cases for automation evaluator
2025-09-02 02:31:08 +05:30
98492a1869
refactor: use team compact struct for user teams list
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- Check for existing email before agent update and raise proper error
2025-09-02 02:00:35 +05:30
3f7d151d33
- add getting started flow for new users
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- Translate web template pass i18n dependency
- Fix colors in menu card
- Show update description if avaialble in AppUpdate component
- Remvoe i18n from settings as i18n and settings depend on each other to load initial lang.
- Clear inbox password as the update SQL query now returns the config.
- Fetch agents and inboxes from the store instead of directly fetching using axios instance.
2025-08-30 21:30:24 +05:30
f6d3bd543f
refactor: consolidate public config into single endpoint, move settings behind auth
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- remove OIDC enabled endpoint
2025-08-30 18:46:37 +05:30
c1c14f7f54
refactor: split converstion list item and conversation into different structs
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- Add missing columns in message queries
2025-08-29 00:15:22 +05:30
634fc66e9f
Translate welcome to libredesk email subject
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- Update all SQL queries to add missing columns
- Update the create conversation API to allow setting the initiator of a conversation. For example, we might want to use this API to create a conversation on behalf of a customer, with the first message coming from the customer instead of the agent. This param allows this.
- Minor refactors and clean up
- Tidy go.mod
- Rename structs to reflect purpose
- Create focus structs for scanning JSON payloads for clarity.
2025-08-28 00:34:56 +05:30
550a3fa801
fix: update Message-ID determination logic to prefer IMAP-parsed IDs over raw headers
2025-08-20 04:26:23 +05:30
6bbfbe8cf6
add test cases for imap msg id parsing
2025-08-20 04:18:37 +05:30
f9ed326d72
fix: handle message empty message ids in imap
2025-08-20 03:29:16 +05:30
69accaebef
fix: conversations not reopening on reply from contacts (only when there's an attachment in the reply) else the convo would reopen, the conversation_uuid field was empty as it wasn't part of the get-messages query.
2025-08-14 16:11:27 +05:30
389c4e3dd3
fix: allow configurable webhook request timeout from config.toml
2025-07-07 00:26:31 +05:30
9a119e6dc3
change log level from Warn to Info for zero rules
2025-07-07 00:18:33 +05:30
ccc5940dd9
return created message in message fetch API
2025-07-06 19:51:44 +05:30
d2e5d85e3a
fix: return created/updated objects in POST/PUT responses with masked secrets
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All POST/PUT handlers now return actual database objects instead of `true`
2025-06-20 19:35:09 +05:30
9132e11458
refactor return envelope errors from handlers
2025-06-19 00:14:35 +05:30
1b2a5e4f36
feat: standardize API requests to use JSON instead of form data
2025-06-18 01:30:38 +05:30
c37258fccb
feat: API key management for agents, api keys can now be generated for any agent in libredesk allowing programmatic access.
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- Added endpoints to generate and revoke API keys for agents.
- Updated user model to include API key fields.
- Update authentication middleware to support API key validation.
- Modified database schema to accommodate API key fields.
- Updated frontend to manage API keys, including generation and revocation.
- Added localization strings for API key related messages.
2025-06-16 23:45:00 +05:30
88d719ec4f
fix remove unncessary indexes on webhooks table
2025-06-15 13:10:19 +05:30
147180a536
remove unused headers column from webhooks table
2025-06-15 13:05:14 +05:30
faa195f0a6
fix typo in prepared query
2025-06-15 12:43:28 +05:30
4b0422d904
Reduce duplicate database conversation fetches by adding a new method EvaluateConversationUpdateRulesByID that accepts only a conversation ID instead of a conversation object, allowing the caller to control the behavior since the caller might already have the conversation object or might want a fresh fetch.
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- Return early if user / team is already assigned to a conversation
- rename query get-pending-messages to get-outgoing-pending-messages to reflect purpose.
2025-06-15 12:43:01 +05:30
27aac88f53
update webhook payloads, send reduced payloads showing what changed instead of entire objects
2025-06-14 21:51:11 +05:30
cb6b0e420b
adds missing colunms from select query were missing for webhook events
2025-06-14 21:49:31 +05:30
e004afd7d1
fix: remove unused email fields from Conversation model
2025-06-14 21:49:01 +05:30
6a77d346dc
feat: add version package to hold application version for build time configuration
2025-06-14 21:48:55 +05:30
60c89cb617
use http client with set timeout for webhook requests
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remove db calls from `TriggerEvent`
2025-06-14 21:48:46 +05:30
b7d4b187e8
fix: adds missing conversation update rule evaluation missing for event EventConversationTeamAssigned
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refactor code
2025-06-14 19:55:24 +05:30
2bf45f32de
fix: remove headers field from webhook model and related queries
2025-06-14 15:03:11 +05:30
981372ab86
wip webhooks
2025-06-13 02:17:00 +05:30
03b932c1c0
fix: handle empty inbox email address in fetchAndProcessMessages
2025-06-08 12:17:58 +05:30
012de059e7
fix: remove conflicting constraints on NOT NULL columns in applied_slas and csat_responses tables, update constraints for csat_responses and applied_slas tables to cascade deletes instead
2025-06-08 11:50:22 +05:30
53d5715429
fix: implement loop prevention header in emails
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#Ref 90
2025-06-08 02:22:36 +05:30
e567acbe59
fix(sql): overview report for days = 0 i.e. todays data
2025-06-08 01:24:01 +05:30
57d0e90b5f
refactors(i18n-keys): use correct keys in vue and go errors
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- fix: invalidate agent cache on update / create
2025-06-08 00:59:15 +05:30
d95a5f40cf
feat: add agent cache in user package
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- use cached agent in all middlewares
- fix: race in casbin that gave permission denied error.
- stop loading permissions into casbin on every `Enforce` function call instead cache user permissions in authz package and when permissions change only the load permission as policies atomically.
- sort permissions in get-agents to make the permissions slice comparsion using slices.Equal work
2025-06-07 23:43:21 +05:30
ade833fb7b
fix: waiting_since timestamp being set to null on a non-outgoing message.
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- Set to null only after outgoing message is sent
- change imap log from debug to info
2025-06-07 19:57:28 +05:30
625a08d0aa
feat(conversation): add support for nested websocket property updates and broadcast changes for all contact and custom attributes
2025-06-07 18:58:17 +05:30
Abhinav Raut