fix: filter out unknown permissions from role form while submitting
fix: correct strong password validation logic on reset
refactor: remove contact note update handler as it adds more complexity agents can simply delete note.
feat: new block contact api which required contacts:block perm
- New permission `contacts:manage`
- Views for contact list and single contact view.
- Ability to block contacts that in inturn stops new messages from the contact.
- Make all DB transactions that run dynamically generated SQL query `readonly`
- Rename `/admin/teams/users` to `/admin/users/agents/` for consistency. (ref #50)
- Fix UI glitches for long emails (refs #54)
- Fix empty created_at date for agents admin table (refs #51)
- Migrations for v0.6.0
- Displays metrics like last active at, last login along with the avatar.
- Adds new column `last_login_at` to users table.
- Updates translations for the same
Online: Conversations are auto-assigned.
Auto-away (inactivity in browser): Marks agent as away without stopping assignment (nothing changes for agent).
Manual away: Prevents new conversations from being assigned. (option available in the sidebar)
Reassign replies: Customer replies unassigns the conversation, returning it to the team inbox / unassigned inbox.
feat: Adds `scan_inbox_since` config for IMAP to set the `SINCE` parameter for imap search, this will allow to scan only the emails received after the given date / time.
chore: remove autoform, use individual form fields for form field.
- fix: content id check for attachments, as content id is not globally unqiue.
- fix: send missing websocket updates to the fronend on conversation status update.
- refactor: combine get media by id and uuid into a singlequery
Before this feature the only way to create a conversation was by adding inbox and sending an email.
Agents first search contacts by email, see a dropdown select an existing contact or fill a new email for new contact.
The backend creates contact if it does not exist, creates a conversation, sends a reply to the conversation.
Optinally assigns conversation to a user / team.
fix: Replies to emails create a new conversation instead of attaching to the previous one.
Was not happening in gmail, as gmail was sending the references headers in all replies and I missed this completely. So when libredesk searches a conversation by references headers it worked!
Instead the right way is to generate the outgoing email message id and saving it in DB. This commit fixes that.
There could be more backup strategies like putting reference number in the subject but that can be explored later.
chore: new role `conversatons:write` that enables the create conversations feature for an agent.
chore: migrations for v0.4.0.
fix: view form validations and issues with reactivity
feat: save team inbox and view inbox dropdown state in localstorage.
fix: view inbox dropdown icon alignment.
Abhinav Raut