From 5ce8ed72ba938abcb603fb8be699ad6756602fa2 Mon Sep 17 00:00:00 2001
From: Abhinav Raut <abhinavrautcs@gmail.com>
Date: Mon, 31 Mar 2025 21:56:51 +0530
Subject: [PATCH] feat: translate reports, sla badge, view builder and search

---
 .../src/features/reports/DashboardCard.vue    |  2 +-
 .../features/reports/DashboardLineChart.vue   | 12 ++++--
 frontend/src/features/search/SearchHeader.vue |  4 +-
 .../src/features/search/SearchResults.vue     | 22 +++--------
 frontend/src/features/sla/SlaBadge.vue        |  8 ++--
 frontend/src/features/view/FilterBuilder.vue  | 24 +++++++-----
 frontend/src/features/view/ViewForm.vue       | 38 +++++++++----------
 frontend/src/layouts/admin/AdminLayout.vue    |  2 +-
 frontend/src/stores/macro.js                  |  1 -
 frontend/src/stores/tag.js                    |  1 -
 frontend/src/stores/team.js                   |  1 -
 frontend/src/stores/user.js                   |  1 -
 frontend/src/stores/users.js                  |  1 -
 frontend/src/views/reports/DashboardView.vue  | 30 +++++++--------
 frontend/src/views/search/SearchView.vue      | 22 ++++++++---
 i18n/en.json                                  | 38 ++++++++++++++++++-
 16 files changed, 126 insertions(+), 81 deletions(-)

diff --git a/frontend/src/features/reports/DashboardCard.vue b/frontend/src/features/reports/DashboardCard.vue
index 2ae3c30e..0869ab08 100644
--- a/frontend/src/features/reports/DashboardCard.vue
+++ b/frontend/src/features/reports/DashboardCard.vue
@@ -4,7 +4,7 @@
       <p class="text-2xl flex items-center">{{ title }}</p>
       <div class="bg-green-100/70 flex items-center space-x-2 px-1 rounded">
         <span class="blinking-dot"></span>
-        <p class="uppercase text-xs">Live</p>
+        <p class="uppercase text-xs">{{ $t('report.live') }}</p>
       </div>
     </div>
     <div class="flex justify-between pr-32">
diff --git a/frontend/src/features/reports/DashboardLineChart.vue b/frontend/src/features/reports/DashboardLineChart.vue
index ef16dd8a..fe1d5062 100644
--- a/frontend/src/features/reports/DashboardLineChart.vue
+++ b/frontend/src/features/reports/DashboardLineChart.vue
@@ -1,16 +1,23 @@
 <template>
-  <LineChart :data="data" index="date" :categories="['New conversations', 'Resolved conversations']"
-    :x-formatter="xFormatter" :y-formatter="yFormatter" />
+  <LineChart
+    :data="data"
+    index="date"
+    :categories="[t('report.chart.newConversations'), t('report.chart.resolvedConversations')]"
+    :x-formatter="xFormatter"
+    :y-formatter="yFormatter"
+  />
 </template>
 
 <script setup>
 import { LineChart } from '@/components/ui/chart-line'
+import { useI18n } from 'vue-i18n'
 const props = defineProps({
   data: {
     type: Array,
     default: () => []
   }
 })
+const { t } = useI18n()
 
 const xFormatter = (tick) => {
   return props.data[tick]?.date ?? ''
@@ -19,5 +26,4 @@ const xFormatter = (tick) => {
 const yFormatter = (tick) => {
   return Number.isInteger(tick) ? tick : ''
 }
-
 </script>
diff --git a/frontend/src/features/search/SearchHeader.vue b/frontend/src/features/search/SearchHeader.vue
index 81a5628b..8bf52614 100644
--- a/frontend/src/features/search/SearchHeader.vue
+++ b/frontend/src/features/search/SearchHeader.vue
@@ -6,7 +6,7 @@
       <Separator orientation="vertical" />
       <Input
         v-model="model"
-        placeholder="Search"
+        :placeholder="t('search.search')"
         class="w-full border-none shadow-none focus:ring-0 focus:ring-offset-0"
       />
     </div>
@@ -19,7 +19,9 @@ import { Separator } from '@/components/ui/separator'
 import { Input } from '@/components/ui/input'
 import { SidebarTrigger } from '@/components/ui/sidebar'
 import { Search } from 'lucide-vue-next'
+import { useI18n } from 'vue-i18n'
 const model = defineModel(() => '')
+const { t } = useI18n()
 </script>
 
 <style scoped>
diff --git a/frontend/src/features/search/SearchResults.vue b/frontend/src/features/search/SearchResults.vue
index 64d74467..4967712d 100644
--- a/frontend/src/features/search/SearchResults.vue
+++ b/frontend/src/features/search/SearchResults.vue
@@ -1,13 +1,6 @@
 <template>
   <div class="max-w-5xl mx-auto p-6 bg-background min-h-screen">
-    <div v-if="isEmptyResults" class="text-center py-16 rounded-lg">
-      <SearchXIcon class="h-20 w-20 text-muted-foreground mx-auto mb-6" />
-      <h2 class="text-2xl font-bold text-foreground mb-3">No results found</h2>
-      <p class="text-muted-foreground text-lg max-w-md mx-auto">
-        We couldn't find any matches. Try adjusting your search query.
-      </p>
-    </div>
-    <div v-else class="space-y-8">
+    <div class="space-y-8">
       <div
         v-for="(items, type) in results"
         :key="type"
@@ -18,7 +11,9 @@
         </h2>
 
         <div v-if="items.length === 0" class="p-6 text-muted-foreground">
-          No {{ type }} found
+          {{ $t('search.noResults', {
+            name: type
+          }) }}
         </div>
 
         <div class="divide-y divide-border">
@@ -82,21 +77,16 @@
 </template>
 
 <script setup>
-import { computed } from 'vue'
-import { SearchXIcon, ChevronRightIcon, ClockIcon } from 'lucide-vue-next'
+import { ChevronRightIcon, ClockIcon } from 'lucide-vue-next'
 import { format, parseISO } from 'date-fns'
 
-const props = defineProps({
+defineProps({
   results: {
     type: Object,
     required: true
   }
 })
 
-const isEmptyResults = computed(() => {
-  return Object.values(props.results).every((arr) => arr.length === 0)
-})
-
 const formatDate = (dateString) => {
   const date = parseISO(dateString)
   return format(date, 'MMM d, yyyy HH:mm')
diff --git a/frontend/src/features/sla/SlaBadge.vue b/frontend/src/features/sla/SlaBadge.vue
index 6ea584d9..ec1e23a5 100644
--- a/frontend/src/features/sla/SlaBadge.vue
+++ b/frontend/src/features/sla/SlaBadge.vue
@@ -3,9 +3,9 @@
     <!-- Overdue-->
     <span v-if="sla?.status === 'overdue'" key="overdue" class="sla-badge box sla-overdue">
       <AlertCircle size="12" class="text-red-800" />
-      <span class="sla-text text-red-800"
-        >{{ label }} Overdue
-        <span v-if="showExtra">by {{ sla.value }}</span>
+      <span class="sla-text text-red-800">
+        <span v-if="!showExtra">{{ label }} {{ $t('sla.overdue') }}</span>
+        <span v-else>{{ label }} {{ $t('sla.overdueBy') }} {{ sla.value }} </span>
       </span>
     </span>
 
@@ -16,7 +16,7 @@
       class="sla-badge box sla-hit"
     >
       <CheckCircle size="12" />
-      <span class="sla-text">{{ label }} SLA met</span>
+      <span class="sla-text">{{ label }} {{ $t('sla.met') }}</span>
     </span>
 
     <!-- Remaining -->
diff --git a/frontend/src/features/view/FilterBuilder.vue b/frontend/src/features/view/FilterBuilder.vue
index dd4cb485..c182ab34 100644
--- a/frontend/src/features/view/FilterBuilder.vue
+++ b/frontend/src/features/view/FilterBuilder.vue
@@ -9,7 +9,7 @@
         <!-- Field -->
         <Select v-model="modelFilter.field">
           <SelectTrigger class="bg-transparent hover:bg-slate-100 w-full">
-            <SelectValue placeholder="Field" />
+            <SelectValue :placeholder="t('form.field.selectField')" />
           </SelectTrigger>
           <SelectContent>
             <SelectGroup>
@@ -23,7 +23,7 @@
         <!-- Operator -->
         <Select v-model="modelFilter.operator" v-if="modelFilter.field">
           <SelectTrigger class="bg-transparent hover:bg-slate-100 w-full">
-            <SelectValue placeholder="Operator" />
+            <SelectValue :placeholder="t('form.field.selectOperator')" />
           </SelectTrigger>
           <SelectContent>
             <SelectGroup>
@@ -41,7 +41,7 @@
               v-if="getFieldOptions(modelFilter).length > 0"
               v-model="modelFilter.value"
               :items="getFieldOptions(modelFilter)"
-              placeholder="Select"
+              :placeholder="t('form.field.select')"
             >
               <template #item="{ item }">
                 <div v-if="modelFilter.field === 'assigned_user_id'">
@@ -65,7 +65,7 @@
               </template>
 
               <template #selected="{ selected }">
-                <div v-if="!selected">Select value</div>
+                <div v-if="!selected">{{ $t('form.field.selectValue') }}</div>
                 <div v-if="modelFilter.field === 'assigned_user_id'">
                   <div class="flex items-center gap-2">
                     <div v-if="selected" class="flex items-center gap-1">
@@ -96,7 +96,7 @@
               v-else
               v-model="modelFilter.value"
               class="bg-transparent hover:bg-slate-100"
-              placeholder="Value"
+              :placeholder="t('form.field.value')"
               type="text"
             />
           </template>
@@ -114,11 +114,16 @@
 
     <div class="flex items-center justify-between pt-3">
       <Button variant="ghost" size="sm" @click="addFilter" class="text-slate-600">
-        <Plus class="w-3 h-3 mr-1" /> Add filter
+        <Plus class="w-3 h-3 mr-1" />
+        {{
+          $t('globals.messages.add', {
+            name: $t('globals.entities.filter')
+          })
+        }}
       </Button>
       <div class="flex gap-2" v-if="showButtons">
-        <Button variant="ghost" @click="clearFilters">Reset</Button>
-        <Button @click="applyFilters">Apply</Button>
+        <Button variant="ghost" @click="clearFilters">{{ $t('globals.buttons.reset') }}</Button>
+        <Button @click="applyFilters">{{ $t('globals.buttons.apply') }}</Button>
       </div>
     </div>
   </div>
@@ -138,6 +143,7 @@ import { Plus, X } from 'lucide-vue-next'
 import { Button } from '@/components/ui/button'
 import { Input } from '@/components/ui/input'
 import { Avatar, AvatarImage, AvatarFallback } from '@/components/ui/avatar'
+import { useI18n } from 'vue-i18n'
 import ComboBox from '@/components/ui/combobox/ComboBox.vue'
 
 const props = defineProps({
@@ -150,7 +156,7 @@ const props = defineProps({
     default: true
   }
 })
-
+const { t } = useI18n()
 const emit = defineEmits(['apply', 'clear'])
 const modelValue = defineModel('modelValue', { required: false, default: () => [] })
 
diff --git a/frontend/src/features/view/ViewForm.vue b/frontend/src/features/view/ViewForm.vue
index 1b8023b4..521bc2f4 100644
--- a/frontend/src/features/view/ViewForm.vue
+++ b/frontend/src/features/view/ViewForm.vue
@@ -2,26 +2,29 @@
   <Dialog :open="openDialog" @update:open="openDialog = false">
     <DialogContent class="min-w-[40%] min-h-[30%]">
       <DialogHeader class="space-y-1">
-        <DialogTitle>{{ view?.id ? 'Edit' : 'Create' }} view</DialogTitle>
+        <DialogTitle
+          >{{ view?.id ? $t('globals.buttons.edit') : $t('globals.buttons.create') }}
+          view
+        </DialogTitle>
         <DialogDescription>
-          Create and save custom filter views for quick access to your conversations.
+          {{ $t('view.form.description') }}
         </DialogDescription>
       </DialogHeader>
       <form @submit.prevent="onSubmit">
         <div class="grid gap-4 py-4">
           <FormField v-slot="{ componentField }" name="name">
             <FormItem>
-              <FormLabel>Name</FormLabel>
+              <FormLabel>{{ $t('form.field.name') }}</FormLabel>
               <FormControl>
                 <Input
                   id="name"
                   class="col-span-3"
-                  placeholder="Name"
+                  placeholder=""
                   v-bind="componentField"
                   @keydown.enter.prevent="onSubmit"
                 />
               </FormControl>
-              <FormDescription>Enter an unique name for your view.</FormDescription>
+              <FormDescription>{{ $t('view.form.name.description') }}</FormDescription>
               <FormMessage />
             </FormItem>
           </FormField>
@@ -35,14 +38,14 @@
                   v-bind="componentField"
                 />
               </FormControl>
-              <FormDescription> Set one or more filters to customize view.</FormDescription>
+              <FormDescription> {{ $t('view.form.filters.description') }}</FormDescription>
               <FormMessage />
             </FormItem>
           </FormField>
         </div>
         <DialogFooter>
           <Button type="submit" :disabled="isSubmitting" :isLoading="isSubmitting">
-            {{ isSubmitting ? 'Saving...' : 'Save changes' }}
+            {{ isSubmitting ? t('globals.buttons.saving') : t('globals.buttons.save') }}
           </Button>
         </DialogFooter>
       </form>
@@ -78,14 +81,15 @@ import { EMITTER_EVENTS } from '@/constants/emitterEvents.js'
 import { useEmitter } from '@/composables/useEmitter'
 import { handleHTTPError } from '@/utils/http'
 import { OPERATOR } from '@/constants/filterConfig.js'
+import { useI18n } from 'vue-i18n'
 import { z } from 'zod'
 import api from '@/api'
 
 const emitter = useEmitter()
+const { t } = useI18n()
 const openDialog = defineModel('openDialog', { required: false, default: false })
 const view = defineModel('view', { required: false, default: {} })
 const isSubmitting = ref(false)
-
 const { conversationsListFilters } = useConversationFilters()
 
 const filterFields = computed(() =>
@@ -103,22 +107,19 @@ const formSchema = toTypedSchema(
     id: z.number().optional(),
     name: z
       .string()
-      .min(2, { message: 'Name must be at least 2 characters.' })
-      .max(30, { message: 'Name cannot exceed 30 characters.' }),
+      .min(2, { message: t('view.form.name.length') })
+      .max(30, { message: t('view.form.name.length') }),
     filters: z
       .array(
         z.object({
-          model: z.string({ required_error: 'Filter required' }),
-          field: z.string({ required_error: 'Filter required' }),
-          operator: z.string({ required_error: 'Filter required' }),
+          model: z.string({ required_error: t('view.form.filter.required') }),
+          field: z.string({ required_error: t('view.form.filter.required') }),
+          operator: z.string({ required_error: t('view.form.filter.required') }),
           value: z.union([z.string(), z.number(), z.boolean()]).optional()
         })
       )
       .default([])
-      .refine(
-        (filters) => filters.length > 0,
-        { message: 'Please add at least one filter.' }
-      )
+      .refine((filters) => filters.length > 0, { message: t('view.form.filter.selectAtLeastOne') })
       .refine(
         (filters) =>
           filters.every(
@@ -129,7 +130,7 @@ const formSchema = toTypedSchema(
               ([OPERATOR.SET, OPERATOR.NOT_SET].includes(f.operator) || f.value)
           ),
         {
-          message: "Please make sure you've filled the filter fields correctly."
+          message: t('view.form.filter.partiallyFilled')
         }
       )
   })
@@ -161,7 +162,6 @@ const onSubmit = async () => {
     form.resetForm()
   } catch (error) {
     emitter.emit(EMITTER_EVENTS.SHOW_TOAST, {
-      title: 'Error',
       variant: 'destructive',
       description: handleHTTPError(error).message
     })
diff --git a/frontend/src/layouts/admin/AdminLayout.vue b/frontend/src/layouts/admin/AdminLayout.vue
index 910c2389..eeb2a89f 100644
--- a/frontend/src/layouts/admin/AdminLayout.vue
+++ b/frontend/src/layouts/admin/AdminLayout.vue
@@ -5,7 +5,7 @@
         class="flex flex-col items-center justify-center flex-grow"
         v-if="$route.name === 'admin'"
       >
-        <div>Select a section from the sidebar</div>
+        <div>{{ $t('admin.empty') }}</div>
       </div>
       <router-view class="flex-grow" />
     </div>
diff --git a/frontend/src/stores/macro.js b/frontend/src/stores/macro.js
index 60d4a1e6..23a7661e 100644
--- a/frontend/src/stores/macro.js
+++ b/frontend/src/stores/macro.js
@@ -27,7 +27,6 @@ export const useMacroStore = defineStore('macroStore', () => {
             macroList.value = response?.data?.data || []
         } catch (error) {
             emitter.emit(EMITTER_EVENTS.SHOW_TOAST, {
-                title: 'Error',
                 variant: 'destructive',
                 description: handleHTTPError(error).message
             })
diff --git a/frontend/src/stores/tag.js b/frontend/src/stores/tag.js
index 380c4f67..7e8f60ad 100644
--- a/frontend/src/stores/tag.js
+++ b/frontend/src/stores/tag.js
@@ -21,7 +21,6 @@ export const useTagStore = defineStore('tags', () => {
             tags.value = response?.data?.data || []
         } catch (error) {
             emitter.emit(EMITTER_EVENTS.SHOW_TOAST, {
-                title: 'Error',
                 variant: 'destructive',
                 description: handleHTTPError(error).message
             })
diff --git a/frontend/src/stores/team.js b/frontend/src/stores/team.js
index 7155ad8e..16fb287c 100644
--- a/frontend/src/stores/team.js
+++ b/frontend/src/stores/team.js
@@ -20,7 +20,6 @@ export const useTeamStore = defineStore('team', () => {
             teams.value = response?.data?.data || []
         } catch (error) {
             emitter.emit(EMITTER_EVENTS.SHOW_TOAST, {
-                title: 'Error',
                 variant: 'destructive',
                 description: handleHTTPError(error).message
             })
diff --git a/frontend/src/stores/user.js b/frontend/src/stores/user.js
index 5f2ca616..b643e0cc 100644
--- a/frontend/src/stores/user.js
+++ b/frontend/src/stores/user.js
@@ -65,7 +65,6 @@ export const useUserStore = defineStore('user', () => {
     } catch (error) {
       if (error.response?.status !== 401) {
         emitter.emit(EMITTER_EVENTS.SHOW_TOAST, {
-          title: 'Could not fetch current user',
           variant: 'destructive',
           description: handleHTTPError(error).message
         })
diff --git a/frontend/src/stores/users.js b/frontend/src/stores/users.js
index 4844a403..e0a8883d 100644
--- a/frontend/src/stores/users.js
+++ b/frontend/src/stores/users.js
@@ -20,7 +20,6 @@ export const useUsersStore = defineStore('users', () => {
             users.value = response?.data?.data || []
         } catch (error) {
             emitter.emit(EMITTER_EVENTS.SHOW_TOAST, {
-                title: 'Error',
                 variant: 'destructive',
                 description: handleHTTPError(error).message
             })
diff --git a/frontend/src/views/reports/DashboardView.vue b/frontend/src/views/reports/DashboardView.vue
index a968e56d..909b4cdb 100644
--- a/frontend/src/views/reports/DashboardView.vue
+++ b/frontend/src/views/reports/DashboardView.vue
@@ -7,7 +7,7 @@
       <Spinner v-if="isLoading" />
       <div class="space-y-4">
         <div class="text-sm text-gray-500 text-right">
-          Last updated: {{ new Date(lastUpdate).toLocaleTimeString() }}
+          {{ $t('report.lastUpdated') }}: {{ new Date(lastUpdate).toLocaleTimeString() }}
         </div>
         <div class="mt-7 flex w-full space-x-4">
           <Card title="Open conversations" :counts="cardCounts" :labels="agentCountCardsLabels" />
@@ -19,10 +19,10 @@
           />
         </div>
         <div class="rounded-lg box w-full p-5 bg-white">
-          <LineChart :data="chartData.processedData"></LineChart>
+          <LineChart :data="chartData.processedData" />
         </div>
         <div class="rounded-lg box w-full p-5 bg-white">
-          <BarChart :data="chartData.status_summary"></BarChart>
+          <BarChart :data="chartData.status_summary" />
         </div>
       </div>
     </div>
@@ -38,9 +38,11 @@ import Card from '@/features/reports/DashboardCard.vue'
 import LineChart from '@/features/reports/DashboardLineChart.vue'
 import BarChart from '@/features/reports/DashboardBarChart.vue'
 import Spinner from '@/components/ui/spinner/Spinner.vue'
+import { useI18n } from 'vue-i18n'
 import api from '@/api'
 
 const emitter = useEmitter()
+const { t } = useI18n()
 const isLoading = ref(false)
 const cardCounts = ref({})
 const chartData = ref({})
@@ -48,16 +50,16 @@ const lastUpdate = ref(new Date())
 let updateInterval
 
 const agentCountCardsLabels = {
-  open: 'Total',
-  awaiting_response: 'Awaiting Response',
-  unassigned: 'Unassigned',
-  pending: 'Pending'
+  open: t('report.open'),
+  awaiting_response: t('report.awaiting_response'),
+  unassigned: t('report.unassigned'),
+  pending: t('report.pending')
 }
 
 const agentStatusLabels = {
-  agents_online: 'Online',
-  agents_offline: 'Offline',
-  agents_away: 'Away'
+  agents_online: t('user.online'),
+  agents_offline: t('user.offline'),
+  agents_away: t('user.away')
 }
 
 const agentStatusCounts = ref({
@@ -106,7 +108,6 @@ const getCardStats = async () => {
     })
     .catch((error) => {
       emitter.emit(EMITTER_EVENTS.SHOW_TOAST, {
-        title: 'Error',
         variant: 'destructive',
         description: handleHTTPError(error).message
       })
@@ -134,17 +135,16 @@ const getDashboardCharts = async () => {
       // Process data for all dates
       chartData.value.processedData = uniqueDates.map((date) => ({
         date,
-        'New conversations':
+        [t('report.chart.newConversations')]:
           chartData.value.new_conversations.find((item) => item.date === date)?.count || 0,
-        'Resolved conversations':
-          chartData.value.resolved_conversations.find((item) => item.date === date)?.count || 0,
+        [t('report.chart.resolvedConversations')]:
+          chartData.value.resolved_conversations.find((item) => item.date === date)?.count || 0
       }))
 
       chartData.value.status_summary = resp.data.data.status_summary || []
     })
     .catch((error) => {
       emitter.emit(EMITTER_EVENTS.SHOW_TOAST, {
-        title: 'Error',
         variant: 'destructive',
         description: handleHTTPError(error).message
       })
diff --git a/frontend/src/views/search/SearchView.vue b/frontend/src/views/search/SearchView.vue
index 8500cd7b..7f935e0c 100644
--- a/frontend/src/views/search/SearchView.vue
+++ b/frontend/src/views/search/SearchView.vue
@@ -7,7 +7,7 @@
       </div>
       <div v-else-if="error" class="mt-8 text-center space-y-4">
         <p class="text-lg text-destructive">{{ error }}</p>
-        <Button @click="handleSearch"> Try again </Button>
+        <Button @click="handleSearch"> {{ $t('search.tryAgain') }} </Button>
       </div>
 
       <div v-else>
@@ -15,7 +15,11 @@
           v-if="searchPerformed && totalResults === 0"
           class="mt-8 text-center text-muted-foreground"
         >
-          No results found for "{{ searchQuery }}". Try a different search term.
+          {{
+            $t('search.noResultsForQuery', {
+              query: searchQuery
+            })
+          }}
         </p>
         <SearchResults v-else-if="searchPerformed" :results="results" class="h-full" />
 
@@ -23,12 +27,20 @@
           v-else-if="searchQuery.length > 0 && searchQuery.length < MIN_SEARCH_LENGTH"
           class="mt-8 text-center text-muted-foreground"
         >
-          Please enter at least {{ MIN_SEARCH_LENGTH }} characters to search.
+          {{
+            $t('search.minQueryLength', {
+              length: MIN_SEARCH_LENGTH
+            })
+          }}
         </p>
         <div v-else class="mt-16 text-center">
-          <h2 class="text-2xl font-semibold text-primary mb-4">Search conversations</h2>
+          <h2 class="text-2xl font-semibold text-primary mb-4">
+            {{ $t('search.searchConversations') }}
+          </h2>
           <p class="text-lg text-muted-foreground">
-            Search by reference number, contact email address or messages in conversations.
+            {{
+              $t('search.searchBy')
+            }}
           </p>
         </div>
       </div>
diff --git a/i18n/en.json b/i18n/en.json
index 6dc6b2da..c3b0e158 100644
--- a/i18n/en.json
+++ b/i18n/en.json
@@ -51,6 +51,7 @@
   "globals.entities.sso": "SSO | SSOs",
   "globals.entities.hour": "Hour | Hours",
   "globals.entities.day": "Day | Days",
+  "globals.entities.filter": "Filter | Filters",
   "globals.messages.adjustFilters": "Try adjusting your filters",
   "globals.messages.errorUploadingFile": "Error uploading file",
   "globals.messages.errorUpdating": "Error updating {name}",
@@ -126,6 +127,9 @@
   "auth.csrfTokenMismatch": "CSRF token mismatch",
   "authz.permissionDenied": "Permission denied",
   "user.userAlreadyLoggedIn": "User already logged in",
+  "user.online": "Online",
+  "user.offline": "Offline",
+  "user.away": "Away",
   "user.invalidEmailPassword": "Invalid email or password.",
   "user.accountDisabled": "Your account is disabled, please contact administrator",
   "user.cannotDeleteSystemUser": "Cannot delete system user",
@@ -154,7 +158,6 @@
   "macro.partiallyApplied": "Macro partially applied",
   "macro.applied": "Macro applied",
   "sla.firstResponseTimeAfterResolution": "First response time cannot be after resolution time",
-  "search.minQueryLength": "Minimum query should be at least {length} characters",
   "conversation.resolveWithoutAssignee": "Cannot resolve the conversation without an assigned user, Please assign a user before attempting to resolve",
   "conversation.notMemberOfTeam": "You're not a member of this team, Please refresh the page and try again",
   "conversation.viewPermissionDenied": "You do not have access to view this view",
@@ -282,6 +285,7 @@
   "form.fields.setValue": "Set value",
   "form.fields.selectEvents": "Select events",
   "form.field.selectOperator": "Select operator",
+  "form.field.value": "Value",
   "form.error.min": "Must be at least {min} characters",
   "form.error.max": "Must be at most {max} characters",
   "form.error.minmax": "Must be between {min} and {max} characters",
@@ -290,6 +294,7 @@
   "form.error.description.required": "Description is required",
   "form.error.time.invalid": "Invalid time format (HH:mm)",
   "form.error.validUrl": "Invalid URL",
+  "admin.empty": "Select a section from the sidebar",
   "admin.general.updated": "Settings updated successfully",
   "admin.general.site_name": "Site Name",
   "admin.general.site_name.description": "Name for your support desk.",
@@ -530,11 +535,40 @@
   "globals.buttons.create": "Create",
   "globals.buttons.enable": "Enable",
   "globals.buttons.disable": "Disable",
+  "globals.buttons.saving": "Saving...",
   "globals.buttons.back": "Back",
   "globals.buttons.edit": "Edit",
   "globals.buttons.new": "New",
+  "globals.buttons.apply": "Apply",
+  "globals.buttons.reset": "Reset",
   "globals.messages.atleastOneRecipient": "At least one recipient is required",
   "globals.messages.startTypingToSearch": "Start typing to search...",
   "globals.messages.goHourMinuteDuration": "Invalid duration format. Should be a number followed by h (hours), m (minutes).",
-  "globals.messages.goDuration": "Invalid duration. Please use a valid duration format (e.g. 30s, 30m, 1h30m, 48h, etc.)"
+  "globals.messages.goDuration": "Invalid duration. Please use a valid duration format (e.g. 30s, 30m, 1h30m, 48h, etc.)",
+  "report.live": "Live",
+  "report.lastUpdated": "Last updated",
+  "report.total": "Total",
+  "report.open": "Open",
+  "report.awaiting_response": "Awaiting Response",
+  "report.unassigned": "Unassigned",
+  "report.pending": "Pending",
+  "report.chart.newConversations": "New conversations",
+  "report.chart.resolvedConversations": "Resolved conversations",
+  "search.search": "Search",
+  "search.noResults": "No {name} found.",
+  "search.tryAgain": "Try again",
+  "search.noResultsForQuery": "No results found for query `{query}`. Try a different search term.",
+  "search.minQueryLength": " Please enter at least {length} characters to search.",
+  "search.searchConversations": "Search conversations",
+  "search.searchBy": "Search by reference number, contact email address or messages in conversations.",
+  "sla.overdue": "Overdue",
+  "sla.overdueBy": "Overdue by",
+  "sla.met": "SLA met",
+  "view.form.description": "Create and save custom filter views for quick access to your conversations.",
+  "view.form.name.description": "Enter an unique name for your view.",
+  "view.form.filters.description": "Set one or more filters to customize view.",
+  "view.form.name.length": "View name should be between 2 and 30 characters.",
+  "view.form.filter.required": "Filter required.",
+  "view.form.filter.selectAtLeastOne": "Select at least one filter.",
+  "view.form.filter.partiallyFilled": "Please make sure you've filled the filter fields correctly."
 }
\ No newline at end of file