diff --git a/DesktopEdge/MainMenu.xaml.cs b/DesktopEdge/MainMenu.xaml.cs
index af8ed378..33027f19 100644
--- a/DesktopEdge/MainMenu.xaml.cs
+++ b/DesktopEdge/MainMenu.xaml.cs
@@ -300,13 +300,20 @@ namespace ZitiDesktopEdge
 				var closeMethod = mailWriter.GetType().GetMethod("Close", BindingFlags.Instance | BindingFlags.NonPublic);
 				closeMethod.Invoke(mailWriter, BindingFlags.Instance | BindingFlags.NonPublic, null, new object[] { }, null);
 			}
-
-			var p = Process.Start(emlFile);
-			p.Exited += (object lambdaSender, EventArgs lambdaEventArgs) => {
-				logger.Info("Removing temp file: {0}", emlFile);
-				File.Delete(emlFile);
-			};
-			p.EnableRaisingEvents = true;
+			try {
+				var p = Process.Start(emlFile);
+				if (p != null) {
+					p.Exited += (object lambdaSender, EventArgs lambdaEventArgs) => {
+						logger.Info("Removing temp file: {0}", emlFile);
+						File.Delete(emlFile);
+					};
+					p.EnableRaisingEvents = true;
+				} else {
+					logger.Debug("process was null. most likely the email file format was not known when the process tried to start");
+                }
+			} catch(Exception ex) {
+				logger.Warn(ex, "An unexpected error has occurred when submitting feedback? {0}", ex.Message);
+            }
 		}
 
 		private void ShowSupport(object sender, MouseButtonEventArgs e) {
diff --git a/DesktopEdge/MainWindow.xaml.cs b/DesktopEdge/MainWindow.xaml.cs
index 330595ea..a488cb23 100644
--- a/DesktopEdge/MainWindow.xaml.cs
+++ b/DesktopEdge/MainWindow.xaml.cs
@@ -40,6 +40,8 @@ namespace ZitiDesktopEdge {
 
 		private static SemaphoreSlim semaphoreSlim = new SemaphoreSlim(1, 1);
 
+		static System.Reflection.Assembly asm = System.Reflection.Assembly.GetExecutingAssembly();
+
 		public static string ThisAssemblyName;
 		public static string ExecutionDirectory;
 		public static string ExpectedLogPathRoot;
@@ -47,7 +49,7 @@ namespace ZitiDesktopEdge {
 		public static string ExpectedLogPathServices;
 
 		static MainWindow() {
-			var asm = System.Reflection.Assembly.GetExecutingAssembly();
+			asm = System.Reflection.Assembly.GetExecutingAssembly();
 			ThisAssemblyName = asm.GetName().Name;
 #if DEBUG
 			ExecutionDirectory = @"C:\Program Files (x86)\NetFoundry, Inc\Ziti Desktop Edge";