mirror of
https://github.com/Shik3i/KoalaSync.git
synced 2026-07-29 05:19:31 +00:00
KoalaDev
458 lines
33 KiB
HTML
458 lines
33 KiB
HTML
<!DOCTYPE html>
|
|
<html lang="en" class="lang-en">
|
|
<head>
|
|
<meta charset="UTF-8">
|
|
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
|
<title>KoalaSync Help | Setup, Chat, Privacy & Troubleshooting</title>
|
|
<meta name="description" content="Get KoalaSync working, fix invite and chat problems, understand supported devices and data handling, and verify official open-source releases.">
|
|
<meta name="robots" content="index, follow">
|
|
<link rel="preload" href="style.min.css" as="style">
|
|
<link rel="stylesheet" href="style.min.css">
|
|
<link rel="icon" type="image/png" sizes="32x32" href="assets/favicon-32x32.png">
|
|
<link rel="canonical" href="https://sync.koalastuff.net/help">
|
|
<link rel="alternate" hreflang="en" href="https://sync.koalastuff.net/help">
|
|
<link rel="alternate" hreflang="x-default" href="https://sync.koalastuff.net/help">
|
|
<link rel="alternate" type="text/markdown" href="https://sync.koalastuff.net/llms.txt" title="KoalaSync information for AI assistants">
|
|
<meta property="og:type" content="website">
|
|
<meta property="og:url" content="https://sync.koalastuff.net/help">
|
|
<meta property="og:title" content="KoalaSync Help">
|
|
<meta property="og:description" content="Setup help, invite troubleshooting, encrypted chat, supported devices, privacy, open-source releases, and reproducible bug reports.">
|
|
<meta property="og:image" content="https://sync.koalastuff.net/assets/og-image.png">
|
|
<meta property="og:image:width" content="1280">
|
|
<meta property="og:image:height" content="640">
|
|
<meta property="og:image:type" content="image/png">
|
|
<meta property="og:image:alt" content="KoalaSync browser extension">
|
|
<meta property="og:site_name" content="KoalaSync">
|
|
<meta name="twitter:card" content="summary_large_image">
|
|
<meta name="twitter:title" content="KoalaSync Help">
|
|
<meta name="twitter:description" content="Setup help, invite troubleshooting, encrypted chat, supported devices, privacy, open-source releases, and reproducible bug reports.">
|
|
<meta name="twitter:image" content="https://sync.koalastuff.net/assets/og-image.png">
|
|
<meta name="twitter:image:alt" content="KoalaSync browser extension">
|
|
<meta name="theme-color" content="#10190e">
|
|
<script type="application/ld+json">
|
|
{
|
|
"@context": "https://schema.org",
|
|
"@graph": [
|
|
{
|
|
"@type": "WebSite",
|
|
"@id": "https://sync.koalastuff.net/#website",
|
|
"name": "KoalaSync",
|
|
"url": "https://sync.koalastuff.net/"
|
|
},
|
|
{
|
|
"@type": "Organization",
|
|
"@id": "https://sync.koalastuff.net/#organization",
|
|
"name": "KoalaSync",
|
|
"url": "https://sync.koalastuff.net/",
|
|
"logo": "https://sync.koalastuff.net/assets/NewLogoIcon.webp",
|
|
"sameAs": ["https://github.com/Shik3i/KoalaSync"]
|
|
},
|
|
{
|
|
"@type": ["CollectionPage", "FAQPage"],
|
|
"@id": "https://sync.koalastuff.net/help#webpage",
|
|
"name": "KoalaSync Help",
|
|
"headline": "KoalaSync Help: Setup, Chat, Privacy and Troubleshooting",
|
|
"description": "Help for joining rooms, granting browser access, fixing encrypted room chat and playback synchronization, understanding data handling, and verifying official releases.",
|
|
"url": "https://sync.koalastuff.net/help",
|
|
"datePublished": "2026-07-28",
|
|
"dateModified": "2026-07-28",
|
|
"inLanguage": "en",
|
|
"isPartOf": {"@id": "https://sync.koalastuff.net/#website"},
|
|
"publisher": {"@id": "https://sync.koalastuff.net/#organization"},
|
|
"mainEntity": [
|
|
{
|
|
"@type": "Question",
|
|
"name": "Why does the browser show such a broad permission warning for KoalaSync?",
|
|
"acceptedAnswer": {
|
|
"@type": "Answer",
|
|
"text": "KoalaSync works with video players across many websites. It uses access on the video tab you actively select to find and control the video element, synchronize playback, and display optional room chat. Open tab titles populate the tab selector; KoalaSync does not create a general browsing or watch history."
|
|
}
|
|
},
|
|
{
|
|
"@type": "Question",
|
|
"name": "Why does a KoalaSync invite link not join the room?",
|
|
"acceptedAnswer": {
|
|
"@type": "Answer",
|
|
"text": "Open the complete invite link in the same desktop browser profile where KoalaSync is installed. If the invite page was already open when the extension was installed or enabled, reload it. Confirm that the browser allows KoalaSync to run on sync.koalastuff.net, then ask the sender for a newly copied invite if the link is incomplete."
|
|
}
|
|
},
|
|
{
|
|
"@type": "Question",
|
|
"name": "Why does a video tab not appear in KoalaSync?",
|
|
"acceptedAnswer": {
|
|
"@type": "Answer",
|
|
"text": "Reload the video page, reopen KoalaSync, and disable Hide Clutter Tabs in Settings. If the tab then appears, report the domain because it was filtered by mistake. Otherwise, verify that KoalaSync has website access."
|
|
}
|
|
},
|
|
{
|
|
"@type": "Question",
|
|
"name": "Why does KoalaSync find no video on a listed tab?",
|
|
"acceptedAnswer": {
|
|
"@type": "Answer",
|
|
"text": "Select the tab containing the visible player and start playback once. Check Video Debug Info in the Status tab, reload after permission changes, and temporarily disable extensions that modify the player. Some protected or non-HTML5 players may need site-specific support."
|
|
}
|
|
},
|
|
{
|
|
"@type": "Question",
|
|
"name": "Why does KoalaSync room chat not work for everyone?",
|
|
"acceptedAnswer": {
|
|
"@type": "Answer",
|
|
"text": "Room chat requires KoalaSync 3.0.0 or newer. The room creator receives a chat encryption secret when creating a new room, and every friend must join through that room's current invite link to receive the same secret. Manual room entry and old invite links can still join playback synchronization, but do not provide chat access."
|
|
}
|
|
},
|
|
{
|
|
"@type": "Question",
|
|
"name": "Why are connected KoalaSync participants not synchronized?",
|
|
"acceptedAnswer": {
|
|
"@type": "Answer",
|
|
"text": "Confirm that everyone uses the same KoalaSync version and selected the correct local video tab. Reload after website-access changes, test play, pause, and seeking separately, and collect a debug report from each affected participant."
|
|
}
|
|
},
|
|
{
|
|
"@type": "Question",
|
|
"name": "Does KoalaSync stream the video to other participants?",
|
|
"acceptedAnswer": {
|
|
"@type": "Answer",
|
|
"text": "No. KoalaSync does not stream, upload, proxy, share, or bypass access to video content. Everyone watches locally in their own browser and needs their own access to the website or streaming service. KoalaSync only synchronizes playback actions such as play, pause, and seeking."
|
|
}
|
|
},
|
|
{
|
|
"@type": "Question",
|
|
"name": "Which devices and browsers support KoalaSync?",
|
|
"acceptedAnswer": {
|
|
"@type": "Answer",
|
|
"text": "KoalaSync is a desktop browser extension for Chrome, Firefox, Edge, and compatible Chromium-based browsers on Windows, macOS, Linux, and ChromeOS. It does not currently provide a mobile app or Safari extension. Website compatibility also depends on the site's video player."
|
|
}
|
|
},
|
|
{
|
|
"@type": "Question",
|
|
"name": "What data does KoalaSync send from the browser?",
|
|
"acceptedAnswer": {
|
|
"@type": "Answer",
|
|
"text": "While you are in a room, KoalaSync sends the room, peer, and playback data needed for live synchronization. Display names and, depending on privacy settings, tab or media titles may be shared with room participants. Chat text is encrypted in the extension before transmission. KoalaSync does not create a persistent chat, browsing, synchronization, or watch history."
|
|
}
|
|
},
|
|
{
|
|
"@type": "Question",
|
|
"name": "How can official KoalaSync releases be verified?",
|
|
"acceptedAnswer": {
|
|
"@type": "Answer",
|
|
"text": "The extension, relay server, build scripts, release workflow, and Dockerfile are public under the MIT License. Extension ZIPs on GitHub Releases and Docker images on GitHub Container Registry receive signed provenance attestations that bind their exact digest to this repository, a release tag and commit, and the public GitHub Actions workflow."
|
|
}
|
|
}
|
|
]
|
|
},
|
|
{
|
|
"@type": "BreadcrumbList",
|
|
"@id": "https://sync.koalastuff.net/help#breadcrumb",
|
|
"itemListElement": [
|
|
{
|
|
"@type": "ListItem",
|
|
"position": 1,
|
|
"name": "KoalaSync",
|
|
"item": "https://sync.koalastuff.net/"
|
|
},
|
|
{
|
|
"@type": "ListItem",
|
|
"position": 2,
|
|
"name": "Help",
|
|
"item": "https://sync.koalastuff.net/help"
|
|
}
|
|
]
|
|
}
|
|
]
|
|
}
|
|
</script>
|
|
<script src="lang-init.min.js"></script>
|
|
</head>
|
|
<body class="support-page">
|
|
<div class="scroll-progress-bar"></div>
|
|
<a class="skip-link" href="#main-content">Skip to help topics</a>
|
|
|
|
<nav>
|
|
<div class="container nav-content">
|
|
<a class="logo-area" href="./" aria-label="KoalaSync home">
|
|
<img class="nav-logo-img" src="assets/NewLogoIcon_128.webp" srcset="assets/NewLogoIcon_64.webp 64w, assets/NewLogoIcon_128.webp 128w, assets/NewLogoIcon.webp 256w" sizes="64px" alt="KoalaSync logo" width="64" height="64">
|
|
<span>KoalaSync</span>
|
|
</a>
|
|
<div class="nav-links" id="primary-nav" role="navigation" aria-label="Primary">
|
|
<a href="./">Home</a>
|
|
<a href="privacy">Privacy</a>
|
|
<a href="https://github.com/Shik3i/KoalaSync" target="_blank" rel="noopener">GitHub</a>
|
|
</div>
|
|
<div class="nav-right">
|
|
<button class="theme-toggle" id="theme-toggle" type="button" aria-label="Toggle light or dark theme" title="Toggle light or dark theme">
|
|
<svg class="theme-icon-sun" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" width="18" height="18" aria-hidden="true"><circle cx="12" cy="12" r="4"/><path d="M12 2v2M12 20v2M4.93 4.93l1.41 1.41M17.66 17.66l1.41 1.41M2 12h2M20 12h2M6.34 17.66l-1.41 1.41M19.07 4.93l-1.41 1.41"/></svg>
|
|
<svg class="theme-icon-moon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" width="18" height="18" aria-hidden="true"><path d="M12 3a6 6 0 0 0 9 9 9 9 0 1 1-9-9Z"/></svg>
|
|
</button>
|
|
<button class="hamburger" aria-label="Toggle navigation menu" aria-expanded="false" aria-controls="primary-nav">
|
|
<svg viewBox="0 0 24 24" width="24" height="24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" aria-hidden="true"><line x1="3" y1="6" x2="21" y2="6"/><line x1="3" y1="12" x2="21" y2="12"/><line x1="3" y1="18" x2="21" y2="18"/></svg>
|
|
</button>
|
|
</div>
|
|
</div>
|
|
</nav>
|
|
|
|
<main id="main-content" class="support-content">
|
|
<header class="support-hero">
|
|
<span class="support-status">Help center</span>
|
|
<h1>KoalaSync Help & Troubleshooting</h1>
|
|
<p class="support-lead">Start with the problem or question you have. These guides cover invites, browser access, video detection, encrypted chat, playback synchronization, supported devices, privacy, and release verification.</p>
|
|
</header>
|
|
|
|
<section class="support-topic-index" aria-labelledby="start-title">
|
|
<h2 id="start-title" class="support-section-title">Choose a help topic</h2>
|
|
<div class="support-topic-grid">
|
|
<article class="support-card support-topic-group">
|
|
<header class="support-topic-header">
|
|
<h3>Get connected</h3>
|
|
<p>Join a room and give KoalaSync the access it needs.</p>
|
|
</header>
|
|
<div class="support-topic-links" role="navigation" aria-label="Get connected help">
|
|
<a href="#invite-problems">The invite opens, but nothing happens</a>
|
|
<a href="site-access-help">KoalaSync cannot access the video site</a>
|
|
<a href="#missing-tab">The video tab does not appear</a>
|
|
</div>
|
|
</article>
|
|
<article class="support-card support-topic-group">
|
|
<header class="support-topic-header">
|
|
<h3>Playback & chat</h3>
|
|
<p>Fix the selected player, room chat, or synchronization.</p>
|
|
</header>
|
|
<div class="support-topic-links" role="navigation" aria-label="Playback and chat help">
|
|
<a href="#video-detection">The tab appears, but KoalaSync finds no usable video</a>
|
|
<a href="#room-chat">Chat does not work, or one person cannot see it</a>
|
|
<a href="#sync-problems">Everyone is connected, but playback does not sync</a>
|
|
</div>
|
|
</article>
|
|
<article class="support-card support-topic-group">
|
|
<header class="support-topic-header">
|
|
<h3>Using KoalaSync</h3>
|
|
<p>Understand what the extension does and supports.</p>
|
|
</header>
|
|
<div class="support-topic-links" role="navigation" aria-label="Using KoalaSync help">
|
|
<a href="#video-access">Does KoalaSync send the video to my friends?</a>
|
|
<a href="#supported-devices">Which devices and browsers are supported?</a>
|
|
</div>
|
|
</article>
|
|
<article class="support-card support-topic-group">
|
|
<header class="support-topic-header">
|
|
<h3>Privacy & trust</h3>
|
|
<p>See what is shared and how official builds are verified.</p>
|
|
</header>
|
|
<div class="support-topic-links" role="navigation" aria-label="Privacy and trust help">
|
|
<a href="#permissions">Why does the browser show such a broad warning?</a>
|
|
<a href="#data-handling">What data leaves my browser?</a>
|
|
<a href="#trust">Why should I trust KoalaSync?</a>
|
|
</div>
|
|
</article>
|
|
</div>
|
|
</section>
|
|
|
|
<section id="invite-problems" class="support-card support-anchor-section" aria-labelledby="invite-problems-title">
|
|
<span class="support-eyebrow">Invite links</span>
|
|
<h2 id="invite-problems-title">The invite opens, but nothing happens</h2>
|
|
<ol class="support-steps">
|
|
<li>Open the invite in the same desktop browser profile where KoalaSync is installed. Extensions installed in another browser or profile cannot receive the join request.</li>
|
|
<li>If you installed, enabled, or updated KoalaSync after opening the invite, reload the invite page once so the extension can connect to it.</li>
|
|
<li>Confirm that KoalaSync is allowed to run on <code>sync.koalastuff.net</code>. If the browser blocks access, follow the <a class="support-link" href="site-access-help">site-access guide</a>, then reload the invite.</li>
|
|
<li>Ask the sender to open KoalaSync and copy the invite link again. Use the complete link without removing anything after <code>#</code>; that part contains the room credentials and current chat secret.</li>
|
|
<li>Wait for the join page to report success. Joining the room does not select a video automatically, so open KoalaSync afterward and choose your local video tab under <strong>Sync</strong>.</li>
|
|
</ol>
|
|
<div class="support-callout" role="note">
|
|
<span class="support-callout-icon" aria-hidden="true">i</span>
|
|
<div>
|
|
<strong>The extension must be detected on the invite page.</strong>
|
|
<p>If the page still offers an install button even though KoalaSync is installed, the usual causes are a different browser profile, blocked website access, or a page that was opened before the extension became available.</p>
|
|
</div>
|
|
</div>
|
|
</section>
|
|
|
|
<section id="missing-tab" class="support-card support-anchor-section" aria-labelledby="missing-tab-title">
|
|
<span class="support-eyebrow">Tab list</span>
|
|
<h2 id="missing-tab-title">The video tab does not appear</h2>
|
|
<ol class="support-steps">
|
|
<li>Keep the video page open and reload it once.</li>
|
|
<li>Close and reopen the KoalaSync popup, then check <strong>Select Video</strong> again.</li>
|
|
<li>Open KoalaSync <strong>Settings</strong> and turn off <strong>Hide Clutter Tabs</strong>.</li>
|
|
<li>Return to the tab selector. If the tab now appears, the site was filtered as clutter by mistake.</li>
|
|
<li>If the tab is still missing, verify website access using the <a class="support-link" href="site-access-help">site-access guide</a>.</li>
|
|
</ol>
|
|
<div class="support-callout" role="note">
|
|
<span class="support-callout-icon" aria-hidden="true">i</span>
|
|
<div>
|
|
<strong>Tell us which domain was classified incorrectly.</strong>
|
|
<p>For a false clutter match, report the domain, whether the tab appears with the filter disabled, and whether the page contains a visible HTML5 video. A domain such as <code>video.example.com</code> is usually enough; do not publish a private URL containing account or session details.</p>
|
|
</div>
|
|
</div>
|
|
</section>
|
|
|
|
<section id="video-detection" class="support-card support-anchor-section" aria-labelledby="video-detection-title">
|
|
<span class="support-eyebrow">Video detection</span>
|
|
<h2 id="video-detection-title">The tab appears, but KoalaSync finds no usable video</h2>
|
|
<ul>
|
|
<li>Select the exact tab containing the visible player, not a login, search, or media-library tab.</li>
|
|
<li>Start the video once. Some websites create their video element only after playback begins.</li>
|
|
<li>Open the KoalaSync <strong>Status</strong> tab and inspect <strong>Video Debug Info</strong>.</li>
|
|
<li>If the report says <strong>NO VIDEO ELEMENT</strong>, note the video count and whether Shadow DOM was detected.</li>
|
|
<li>Temporarily disable other extensions that modify the player, then reload and test again.</li>
|
|
<li>Protected, heavily customized, or non-HTML5 players may require site-specific support.</li>
|
|
</ul>
|
|
</section>
|
|
|
|
<section id="room-chat" class="support-card support-anchor-section" aria-labelledby="room-chat-title">
|
|
<span class="support-eyebrow">Room chat</span>
|
|
<h2 id="room-chat-title">Chat does not work, or one person cannot see it</h2>
|
|
<p>Room chat was introduced in KoalaSync 3.0.0. Every participant who wants to send or read chat messages needs version 3.0.0 or newer. Older versions can still join a room and synchronize playback, but they do not support room chat.</p>
|
|
<ol class="support-steps">
|
|
<li>Update KoalaSync in every browser. Open the extension and check the version in the top-right corner. Each participant needs version <strong>3.0.0 or newer</strong>.</li>
|
|
<li>After updating, the room creator should leave the old room and click <strong>Create New Room</strong>. This creates a new chat encryption secret and includes it in the new invite link.</li>
|
|
<li>Send that newly copied invite link to your friends. Each friend must leave the old room and join through the link so their extension receives the same chat encryption secret.</li>
|
|
<li>Do not join by typing only the room ID and password, and do not reuse an old invite link beginning with <code>#join:</code>. Both can connect playback synchronization, but neither contains the chat secret.</li>
|
|
<li>Each participant must select their local video tab, then open <strong>Settings → Room Chat</strong> and turn on <strong>Enable Room Chat</strong>. The chat appears on the selected video page, not inside the extension popup.</li>
|
|
</ol>
|
|
<div class="support-callout" role="note">
|
|
<span class="support-callout-icon" aria-hidden="true">i</span>
|
|
<div>
|
|
<strong>Chat is live only.</strong>
|
|
<p>There is no server-side message history. Someone who joins later sees only messages sent after they joined. Keep the invite link private: it contains the chat secret used to decrypt messages in that room.</p>
|
|
</div>
|
|
</div>
|
|
</section>
|
|
|
|
<section id="sync-problems" class="support-card support-anchor-section" aria-labelledby="sync-problems-title">
|
|
<span class="support-eyebrow">Synchronization</span>
|
|
<h2 id="sync-problems-title">Everyone is connected, but playback does not sync</h2>
|
|
<ol class="support-steps">
|
|
<li>Update KoalaSync in every browser and confirm everyone uses the same extension version.</li>
|
|
<li>Make sure each participant selected the correct local video tab.</li>
|
|
<li>Reload the video page after changing website access, then select the tab again.</li>
|
|
<li>Test play, pause, and seeking separately and note which action fails.</li>
|
|
<li>Before anyone leaves the room, collect a debug report from every affected participant.</li>
|
|
</ol>
|
|
</section>
|
|
|
|
<section id="video-access" class="support-card support-anchor-section" aria-labelledby="video-access-title">
|
|
<span class="support-eyebrow">Video access</span>
|
|
<h2 id="video-access-title">Does KoalaSync send the video to my friends?</h2>
|
|
<p>No. KoalaSync does not stream, upload, proxy, download, or redistribute video content. It only sends the live room and playback events needed to keep actions such as play, pause, and seeking synchronized.</p>
|
|
<ul>
|
|
<li>Everyone watches the video locally in their own browser on the original website.</li>
|
|
<li>Each participant needs their own valid access to the website or streaming service.</li>
|
|
<li>KoalaSync does not bypass subscriptions, logins, DRM, regional restrictions, or platform rules.</li>
|
|
<li>Subtitles, audio tracks, fullscreen, and video quality remain local choices when the video player supports them.</li>
|
|
</ul>
|
|
</section>
|
|
|
|
<section id="supported-devices" class="support-card support-anchor-section" aria-labelledby="supported-devices-title">
|
|
<span class="support-eyebrow">Compatibility</span>
|
|
<h2 id="supported-devices-title">Which devices and browsers are supported?</h2>
|
|
<p>KoalaSync is currently a desktop browser extension. It supports Google Chrome, Mozilla Firefox, Microsoft Edge, Opera, Brave, Vivaldi, and other compatible Chromium-based desktop browsers on Windows, macOS, Linux, and ChromeOS.</p>
|
|
<ul>
|
|
<li>There is currently no KoalaSync mobile app for phones or tablets.</li>
|
|
<li>There is currently no Safari extension.</li>
|
|
<li>Website compatibility depends on the browser and the site's video player. Websites can change their players, DRM behavior, or browser restrictions at any time.</li>
|
|
<li>Protected, customized, or non-HTML5 players may need site-specific support even in a supported browser.</li>
|
|
</ul>
|
|
</section>
|
|
|
|
<section id="permissions" class="support-card support-anchor-section" aria-labelledby="permissions-title">
|
|
<span class="support-eyebrow">Privacy & permissions</span>
|
|
<h2 id="permissions-title">Why does the browser show such a broad warning?</h2>
|
|
<p>Browsers may say that KoalaSync can “read and change all your data on all websites.” The wording is broad because KoalaSync is designed to work with video players across many different websites instead of a short fixed list.</p>
|
|
<p>KoalaSync injects its synchronization script into the video tab you actively select. On that tab it needs to find and control the video element, synchronize play, pause, and seeking, and display the optional room chat overlay. Open tab titles are read to populate the tab selector. KoalaSync does not create a general browsing or watch history.</p>
|
|
<p><a class="support-link" href="privacy#extension-permissions">Read the complete permission and data-handling explanation</a></p>
|
|
</section>
|
|
|
|
<section id="data-handling" class="support-card support-anchor-section" aria-labelledby="data-handling-title">
|
|
<span class="support-eyebrow">Privacy</span>
|
|
<h2 id="data-handling-title">What data leaves my browser?</h2>
|
|
<p>KoalaSync only connects to a relay while you are actively in a room. During that session, the relay temporarily processes the data required to connect participants and synchronize playback.</p>
|
|
<ul>
|
|
<li><strong>Room and presence:</strong> room ID, peer ID, display name, connection state, and the information needed to join the room.</li>
|
|
<li><strong>Playback synchronization:</strong> actions and state such as play, pause, seeking, and the current playback position.</li>
|
|
<li><strong>Titles:</strong> tab or media titles may be shared with room participants depending on your title privacy settings. They can be limited or disabled.</li>
|
|
<li><strong>Room chat:</strong> message text is encrypted in the extension before transmission. The relay receives ciphertext and delivery metadata, but not the chat secret or readable message text.</li>
|
|
<li><strong>Stored locally:</strong> preferences, current room credentials, and the chat secret are stored in the browser. The chat secret is not sent to the relay. Decrypted chat entries remain only in the current page overlay and are not written to browser storage.</li>
|
|
<li><strong>Operational logs:</strong> the relay may log technical connection and security information such as IP addresses, protocol versions, socket or peer identifiers, and shortened room identifiers. Retention depends on the server infrastructure and configuration.</li>
|
|
</ul>
|
|
<p>KoalaSync does not create a persistent browsing, room, synchronization, chat, or watch history. Browser or operating-system notifications may retain notification text according to their own settings.</p>
|
|
<p><a class="support-link" href="privacy">Read the complete privacy policy</a></p>
|
|
</section>
|
|
|
|
<section id="trust" class="support-card support-anchor-section" aria-labelledby="trust-title">
|
|
<span class="support-eyebrow">Trust & verification</span>
|
|
<h2 id="trust-title">Why should I trust KoalaSync?</h2>
|
|
<p>Trust should not depend on promises alone. The KoalaSync browser extension, relay server, build scripts, release workflow, and Dockerfile used for official GitHub releases are public under the MIT License.</p>
|
|
<p>Official extension ZIPs on GitHub Releases and Docker images on GitHub Container Registry are built by the public GitHub Actions release workflow. Signed SLSA provenance attestations connect each artifact's exact digest to this repository, its release tag and commit, and the workflow that built it.</p>
|
|
<p>You can install KoalaSync from an official browser store, download the Chrome or Firefox ZIP from GitHub Releases, build the extension yourself, or run your own relay server. Manual ZIP installation uses your browser's developer or manual extension installation process.</p>
|
|
<div class="support-actions support-actions-trust">
|
|
<a class="btn btn-secondary" href="https://github.com/Shik3i/KoalaSync" target="_blank" rel="noopener">View source code</a>
|
|
<a class="btn btn-secondary" href="https://github.com/Shik3i/KoalaSync/releases/latest" target="_blank" rel="noopener">Download releases</a>
|
|
<a class="btn btn-secondary" href="https://github.com/Shik3i/KoalaSync/blob/main/.github/workflows/release.yml" target="_blank" rel="noopener">View release workflow</a>
|
|
<a class="btn btn-secondary" href="./#self-hosting">Self-host the relay</a>
|
|
</div>
|
|
<details class="support-details">
|
|
<summary>Advanced: verify signed build provenance</summary>
|
|
<p>Install the GitHub CLI, download the release ZIP, and run:</p>
|
|
<pre><code>gh attestation verify koalasync-chrome.zip \
|
|
--repo Shik3i/KoalaSync</code></pre>
|
|
<p>To verify the current Docker image:</p>
|
|
<pre><code>gh attestation verify oci://ghcr.io/shik3i/koalasync:latest \
|
|
--repo Shik3i/KoalaSync</code></pre>
|
|
</details>
|
|
<div class="support-callout support-callout-warning" role="note">
|
|
<span class="support-callout-icon" aria-hidden="true">!</span>
|
|
<div>
|
|
<strong>What an attestation proves, and what it does not.</strong>
|
|
<p>An attestation proves the origin and build workflow of the GitHub release ZIP or GHCR image with that exact digest. It does not guarantee that software has no bugs or vulnerabilities. It also does not by itself prove that a package downloaded from a browser store is byte-for-byte identical to a GitHub release ZIP.</p>
|
|
</div>
|
|
</div>
|
|
</section>
|
|
|
|
<section id="report-issue" class="support-card support-anchor-section" aria-labelledby="report-issue-title">
|
|
<span class="support-eyebrow">Still not working?</span>
|
|
<h2 id="report-issue-title">Create a useful GitHub issue</h2>
|
|
<ol class="support-steps">
|
|
<li>Open KoalaSync, switch to <strong>Status</strong>, and click <strong>Copy Logs</strong> while the problem is still visible.</li>
|
|
<li>Open the KoalaSync GitHub bug-report form and sign in to GitHub if requested.</li>
|
|
<li>Describe the exact steps that reproduce the problem, what you expected, and what happened instead.</li>
|
|
<li>Add your browser, operating system, KoalaSync version, and the affected website or domain.</li>
|
|
<li>Paste the debug report, add a screenshot if useful, and review everything before publishing.</li>
|
|
</ol>
|
|
<div class="support-callout support-callout-warning" role="note">
|
|
<span class="support-callout-icon" aria-hidden="true">!</span>
|
|
<div>
|
|
<strong>GitHub issues are public.</strong>
|
|
<p>The copied report can include page titles and URLs, peer and room identifiers, participant names, and a custom server URL. Remove anything private. Never publish an invite link, room password, chat secret, account token, or a URL containing private session parameters.</p>
|
|
</div>
|
|
</div>
|
|
<div class="support-actions">
|
|
<a class="btn btn-primary" href="https://github.com/Shik3i/KoalaSync/issues/new?template=bug_report.md" target="_blank" rel="noopener">Create a bug report</a>
|
|
<a class="btn btn-secondary" href="https://github.com/Shik3i/KoalaSync/issues" target="_blank" rel="noopener">Search existing issues</a>
|
|
</div>
|
|
</section>
|
|
|
|
<div class="support-actions">
|
|
<a class="btn btn-secondary" href="./">Back to KoalaSync</a>
|
|
<a class="btn btn-secondary" href="privacy">Privacy policy</a>
|
|
</div>
|
|
</main>
|
|
|
|
<footer>
|
|
<div class="container">
|
|
<p class="footer-ram">No chat or watch history. No tracking. Website access logs are deleted after 7 days.</p>
|
|
<p class="footer-copyright">© 2026 KoalaSync. Open source under the MIT License.</p>
|
|
<div class="footer-links">
|
|
<a href="./">Home</a>
|
|
<a href="help">Help</a>
|
|
<a href="privacy">Privacy</a>
|
|
<a href="https://koalastuff.net/legal">Legal notice</a>
|
|
<a href="https://github.com/Shik3i/KoalaSync" target="_blank" rel="noopener">GitHub</a>
|
|
</div>
|
|
</div>
|
|
</footer>
|
|
|
|
<script src="app.min.js"></script>
|
|
</body>
|
|
</html>
|